MOREnet Council Meeting Agenda. TIME: 1:00 p.m. 2:30 p.m. PLACE: Bridge (866) Thursday, August 23, 2018 Participant Code: A G E N D A

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1 MOREnet Council Meeting Agenda TIME: 1:00 p.m. 2:30 p.m. PLACE: Bridge (866) Thursday, August 23, 2018 Participant Code: A G E N D A I. Introduction Page Presentation by: 1. Call to Order Sue Lightfoot, Chair 2. Introduction of Council Members, Staff, Observers Sue Lightfoot, Chair 3. Call for Additional Agenda Items and Adoption of Agenda Sue Lightfoot, Chair II. Action Items 1. Minutes of the May 1, 2018 MOREnet Council 7 Sue Lightfoot, Chair Meeting Approval III. Discussion/Information Items 1. Fiber Project Equipment Refresh Update Information Hank Niederhelm 2. FY18 Year-End Updates Information a. Connectivity 10 Hank Niederhelm b. Member Services 12 Natasha Angell 3. FY19 Organizational Priorities Information 14 Natasha Angell 4. Future Meeting Schedule* a. Dec. 12, 2018, 11:30 a.m.-3 p.m. MOREnet offices IV. Open Time for the Public to Address the Council *Public may attend at 221 North Stadium, Suite 201, Rooms 204/205/206 August 13, 2018

2 MOREnet Council Members Term Ends Title First Last Position Organization Phone Dr. Gary Allen UM Vice President of Information Technology & MU Chief Information Officer University of Missouri (573) No Term Mr. John Bax Chief Information Officer Lincoln University (573) /31/2020 Ms. Carrie Cline Director Neosho Newton County Library (417) /31/2020 Mr. Michael Davis Director Camden County Library (573) /31/2019 Mr. Jeff Falter Chief Data Officer Department of Elementary & Secondary Education (573) No Term *** Mrs. Natasha Angell Executive Director MOREnet (573) No Term Ms. Ginger King Director of Technology Rolla Public Schools (573) /31/2019 Mr. Rich Kliethermes State Chief Information Officer Office of Administration Information Technology Services Division (573) No Term Mr. Steve Klotz Assistant Superintendent Maryville R-II Schools /31/2019 * Ms. Sue Lightfoot Director Carrollton Public Library director@carrolltonlibrary.com (660) /31/2018 ** Ms. Donna Liss Chief Information Officer Truman State University dliss@truman.edu (660) /31/2019 Dr. Rusty Monhollon Assistant Commissioner for Academic Affairs Department of Higher Education rusty.monhollon@dhe.mo.gov (573) No Term Mr. Tom Schreiner Direcotr of Technology Jackson R-2 Schools tschreiner@jr2mail.org (573) /31/2021 Ms. Robin Westphal Missouri State Librarain Missouri State Library robin.westphal@sos.mo.gov (573) No Term MOREnet Council Alternates (vote only when serving as proxy for their above Council member) Mr. Trey Katzer Director of Technology Liberty Public School trey.katzer@lps53.org (816) /31/2018 Ms. Debbie Musselman Library Development Director Missouri State Library debbie.musselman@sos.mo.gov (573) No Term Mr. Al Stadler Chief Information Officer Missouri Southern State University stadler-a@mssu.edu (417) /31/2018 Mr. Dan Uetrecht Chief Information Officer Missouri University of Science & Technology uetrecht@mst.edu (573) No Term MOREnet Staff Ms. Lynn Burgan Chief Financial Officer burganl@more.net (573) Mr. Chip Byers Director Strategic Initiatives chip@more.net (573) Ms. Sherry Loyd Executive Staff Assistant II loyds@more.net (573) Mr. Hank Niederhelm Director Infrastructure hank@more.net (573) * Chair ** Vice Chair ***Non-Voting 4/23/2018 1

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8 DRAFT MOREnet Council Meeting Agenda TIME: 11:30 a.m. 2:00 p.m. PLACE: MOREnet Offices Tuesday, May 1, 2018 Rooms 204/205/206 Members present: Sue Lightfoot Chair Gary Allen on phone John Bax Carrie Cline Michael Davis Jeff Falter Ginger King Rich Kliethermes Donna Liss Tom Schreiner on phone Robin Westphal MOREnet staff present: Natasha Angell Lynn Burgan Chip Byers Sherry Loyd Hank Niederhelm Alternates present: Trey Katzer Debbie Musselman Chair Lightfoot called the meeting to order. Those who were in attendance are listed above. Chair Lightfoot called for a motion to approve the agenda as described. Ginger King moved to approve, Donna Liss seconded, all were in favor and it passed unanimously. ACTION ITEMS Minutes Chair Lightfoot called for a motion to approve the draft meeting minutes of the December 20, 2017 meeting. John Bax moved to approve the minutes as distributed. Rich Kliethermes seconded, all were in favor and it passed unanimously. FY19 Original Budget Endorsement Lynn Burgan reviewed the material provided in the meeting packet. The FY19 original budget is based on the FY19 member fee schedule, current orders and expected expenses. After the plant fund transfer the revenue over expenses will be zero. Donna inquired as to why such a large plant fund balance and Lynn explained that the FY2019 Annual Plant Fund Contribution Estimate lists the replacement year which is when staff project to use the funds to replace the assets listed. There is a large plant fund balance in FY2021 & FY2022 due to items staff project will need to be replaced in FY2021 & FY2022 which include 4 aggregation routers, video equipment and 3 fleet vehicles. Carrie Cline moved to accept the staff recommendation to endorse the FY19 original budget. John seconded, all were in favor and it passed unanimously. DISCUSSION/INFORMATION ITEMS Projected FY18 Ending Operating Balance Information Lynn Burgan reviewed the material provided in the meeting packet. 7

9 Projected FY18-19 Plant Fund Balance Information Lynn reviewed the material and suggested a plant fund contribution transfer of $1,351,818 and 50% of the FY19 year-end operating surpluses. The projected beginning FY19 plant fund balance is $6,857,534. Purchases are expected to be $234,760. Michael Davis moved to approve the staff recommendation to approve the FY19 plant fund transfer of $1,351,818 plus 50% of any year-end operating surpluses. Trey Katzer seconded, all were in favor and it passed unanimously. Fiber Projects Update & Capital Equipment Refresh Information Hank Niederhelm reported that staff are working on approximately 6 different solution sets for this update/refresh that staff hope to have complete by the start of the 2018 school year. Hank estimates $400K for equipment, however, the final total may end up less due to E-rate being filed. Donna would like to see fiber move north of I-70. Hank understands and said that there are no formal discussions happening at this time but that staff are watching for opportunities. He asked that anyone hearing of fiber opportunities north of I-70 be sure to let MOREnet know. Fiber is allowing member growth rates of 20-25% a year. This increase is due to no additional connection cost to grow, unlike a leased connection. Members on fiber are now able to grow into their connection instead of out of it. FY18 Initiatives, Working Group Wrap-up Information Control Costs/Lower Fees/Increase Members Lynn shared that MOREnet continues to work on implementing the suggestions from the group regarding communicating the value of the MOREnet membership and MOREnet connections. Staff also have continued to lower the network connectivity fee and offering the Get MORE campaign which allows members to upgrade their connections at the lower FY19 rates.. Higher Ed Services Natasha Angell reported that with input from the higher education working group members, will be announcing new consortium discounts on security cameras through Westco and that members can also now purchase Cofense (Cofense and PhishME merged) for $2.16 per license, which according to one member is an 85% discount off their current price. Securing the Human compliance training will no longer be offer directly through MOREnet because Cofense offers compliance training at no cost from their website. K-12 Integrated Data System (KIDS) Project Information Chip Byers reviewed the KIDS project that was derived from K-12 members replying to staff inquiries as to how MOREnet could assist with their current requirements/needs. Their biggest need was time and resources to transfer data between applications and gather/combine data for State and/or federal reporting. MOREnet staff along with Steve Klotz and Trey Katzer of the Council are participating on the project team. The team is currently reviewing RFP responses and hope to have a pilot service offering before the end of summer and a limited offering available this fall. Chair Lightfoot asked that the team look for ways to include those who are home schooled and receive library cards. 8

10 John added that there are a lot of dual credit courses for high school students and having one source for those credits would also be useful. Jeff Falter indicated that this will be helpful for DESE as they anticipate a future opportunity will include being able to get needed data directly instead of having to contact each school for their data. He s hopeful it will go statewide. DC Visits with the Quilt Policy Group Information Chip attended the annual Quilt policy group visit to Washington, DC this year. The focus of the visit this year was on rural broadband connectivity and there are additional dollars in USDA programs available for continued support of Distance Learning and Telemedicine. Also new this year is a pilot project funded through the 2018 Omnibus bill offering $600 million in grant dollars that the group met about. They also met with Senate Commerce committee members and the FCC Chairman s special counsel. MOREnet staff will continue to advocate for consortium members. Chip asked for Council members to notify him if there is published data to support precision agriculture farming or the opioid crisis that may fall into either of these programs. Donna asked about the continuation of the Healthcare Connect fund. Chip stated that program is continuing despite the funding shortfalls for the last two years.. Donna stated she did not receive the funding in FY18 and would like to receive it in FY19. Her member service advisor will be contacting her to follow up. Natasha welcomed Robin Westphal, the new Missouri State Librarian, to the Council. Rich Kliethermes asked Jeff about the Missouri Connect and Learn Initiative. Jeff stated there were 12 applicants for FY19 and they are hopeful there will be more in FY20 as more people become aware of the program and have time to investigate broadband solutions that qualify for the initiative. Lynn stated MOREnet is already getting questions from USAC on our school special construction FY19 applications and is hopeful they will be approved before the next fiscal year begins. Future Meeting Schedule Aug. 23, 2018, 1-2:30 p.m. conference call Dec. 12, 2018, 11:30 a.m.-3 p.m. MOREnet offices Meeting adjourned at 1:11pm. Respectfully submitted by Sherry Loyd 9

11 AGENDA ITEM FY18 Year-End Connectivity Update AGENDA ITEM SUMMARY FY18 Year-End Connectivity Update DESCRIPTION Member bandwidth growth increased slightly in FY18. Total bandwidth capacity increased by 22.91Gbps or 17.6% (table 1) this past fiscal year bringing the year-end total to Gbps. By comparison, FY17 bandwidth grew by 19.42Gbps or at an annual rate of 20%. Fiscal Year Comparison Growth Rate % Growth TOTAL K12 Higher Ed Library Healthcare Governme nt Non Profit FY % 24.3% 17.4% 20.0% 0.7% 29.7% 59.9% FY % 23.4% 1.8% 41.4% 35.7% 5.2% 70.8% Table 1 Bandwidth capacity increased in all sectors in FY18. Aggregate member bandwidth capacity has grown by 96Gbps or 221.7% since FY14 (Table 2). Aggregate Member Capacity Gbps FY14 FY15 FY16 FY17 FY18 PROJ FY19 PROJ FY20 PROJ FY21 Table 2 Although capacity increased during the fiscal year, the number of Internet connections declined in the K-12, Higher Education, and Government sectors while Internet connections in the Library and Non-Profit sectors increased. Healthcare remained flat in FY18. Of the 682 total connections, 91 are fiber connections. MOREnet experienced a total reduction of 16 Internet connections or a 2.4% decline as compared to FY17. Created by Hank Niederhelm, August 1,

12 However, 30 enterprise connections connecting member locations were active or turned up in FY18 (table 3) resulting in a net decrease of 8 connections or 1.2% overall. The number of total connections has decreased by 116 or 14.5% since FY14. Total Connections by Type (5 Year Trend) FY14 FY15 FY16 FY17 FY18 Tail Connections Enterprise Connections Table Total Connections by Member Group (5 Year Trend) FY14 FY15 FY16 FY17 FY18 Higher Education Libraries K12 Healthcare, Government, Non Profit Table RECOMMENDED ACTION None ATTACHMENT(S) None Created by Hank Niederhelm, August 1,

13 AGENDA ITEM FY18 Year-End Member Services Update AGENDA ITEM SUMMARY FY18 Year-End Member Services Update DESCRIPTION MOREnet strives to provide relevant, quality services to its members. In addition, we continue to offer varying service level options when it comes to our technical solutions. As in prior years, we continue to find fluctuation in our service adoption totals as members adjust their subscriptions to meet current needs. Below is a summary of service subscriptions by member group. Service Subscriptions The majority of members continue to maintain a Membership Service Package. As of June 30, 2018, and similar to the last three fiscal years, 97% of our overall members continue to subscribe to a Membership Service Package. For the same period, 70% of our members continue to subscribe to both a Membership Service Package and Connectivity. This includes 84% of our library members, 71% of our K-12 members and 57% of our higher education members. Members with Membership Service Package AND Connectivity K-12 Higher Government Health Care Nonprofit Libraries Total Schools Education As of June 30, 26% of our total members continue with only a membership service package (no connectivity). Members with Only a Membership Service Package K-12 Higher Government Health Care Nonprofit Libraries Total Schools Education Only 2% of our members selected Connectivity only services as we headed into FY18. Members with Only Connectivity from MOREnet K-12 Higher Government Health Care Nonprofit Libraries Total Schools Education Membership During fiscal year 2018, the MOREnet Consortium welcomed 16 new members: Alternative Community Training, Inc. (ACT) Audrain Developmental Disability Services Bolivar Public Schools Boone County Family Resources Cole County Residential Services, Inc Confluence Academies Charter School Developmental Disability Services of Jackson County - EITAS Guadalupe Center Charter School Jasper County Sheltered Facilities Board La Plata Public Library Missouri Association of County Developmental Disabilities Services Missouri Chamber of Commerce and Industry Morgan Country Library St. Andrew School St. Louis City Public Schools Trinity Lutheran School Created August 10,

14 The following 6 members cancelled all MOREnet service subscriptions between July 1, 2017 and June 30, 2018: Charleston R-I Martin Luther Schools Renick R-V Ava R-I St Clement Grandview C-4 Total Membership by Industry (5 year trend) FY14 FY15 FY16 FY17 FY18 Public Library K 12 School Higher Education Health Care Nonprofit State/Local Government RECOMMENDED ACTION None ATTACHMENT(S) None Created August 10,

15 AGENDA ITEM SUMMARY FY19 Organizational Priorities AGENDA ITEM FY19 Organizational Priorities DESCRIPTION MOREnet leadership has identified six (6) organizational priorities for fiscal year 2019 (FY19). Identifying priorities following key strategic themes provides focus for the organization and enables both teams and individuals to identify corresponding, supporting goals to ensure the success of the priorities. With these priorities in mind, as always, we will continue to be agile and flexible as new opportunities may emerge during the year. Operational Excellence o Upgrade and refresh Southeast/Southwest fiber equipment; recall that growth and improved reliability are the key drivers for this refresh Sustainability o Review Network Connectivity Fees and identify ways to reduce expenses and lower rates at a more aggressive level than in prior years Strategic Partnering o Continue to foster relations and collaborations with statewide associations, state agencies, and within the university Product Innovation o Data Interoperability Project pilot kick off the semester-long pilot with 5-6 participating school districts; use pilot to identify resource requirements and to suggest and scope a relevant for-fee offering after January 1, 2019 o Research and suggest new or enhanced security services to ensure a more comprehensive security service portfolio, continuing our layered approach which members can implement to protect their own networks and users o Update Internet content filtering offering(s), RFPs nearly ready RECOMMENDED ACTION None ATTACHMENT(S) None Created by Natasha Angell, August 14,