Business Training Resources. Contents

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2 Contents Your Virtual Office... 3 Official dōterra Sites & Links... 3 Australia... 3 dōterra Australia Member Services... 3 Our Advocate (Tools for Australia)... 4 New Zealand... 5 United States... 6 Slim & Sassy... 7 Aromatic Science... 7 Source to You... 7 Healthcare... 7 presentterra... 8 Share Success Library US... 8 Share Success Library Australia... 8 dōterra Labs... 8 Link Generator... 8 Official dōterra Social Media Sites... 9 Official dōterra YouTube Channels... 9 Non-dōTERRA Websites Non-dōTERRA YouTube Channels Mobile Phone Applications Food Alchemy DISCLAIMER Every effort has been made to accurately portray information in this Resources document. However, due to the ever-changing nature of both the internet and the evolution of dōterra, some links may change. If in doubt, please contact your dōterra member services. Inspire, Delight, Educate Page 2

3 Your Virtual Office Access your virtual office, to manage your dōterra business, place orders, enrol new members, and view upcoming events. You need to enter your Wellness Advocate number and password to gain access. Official dōterra Sites & Links Australia dōterra Australia Member Services General help line is (02) Member Services Australian Policy Manual Processing personal orders Processing enrolments Handling shipping issues Returns, exchanges and refunds Promotional enquires and exceptions Marriage or Legal Name Change Updating /Shipping/Billing Address or Phone Number Account Manager (Silver and above) have a separate phone number (which will be advised when Silver is reached) Account Information Change Form o Use this form to update your , shipping/billing address or phone number information o Legally change your name (excluding divorce) o Add a co-applicant or switch primary and co-applicant names o Change an account from personal to business entity Other dōterra s o Placements placements@doterra.com Changing an Account from Personal to Business Entity Account Transfers Request to change enroller/sponsor Exception requests (forms found on dōterra Tools) Inspire, Delight, Educate Page 3

4 An exception request is any placement request outside of the normal 14-day sponsor move or one-time enroller change Inactivity and termination queries o Data Entry dataentry@doterra.com (or fax (03) ) Adding a Co-Applicant Switching Primary & Co-Applicant o Product Support productsupport@doterra.com o Compliance compliance@doterra.com Account Changes Due to Divorce or Death Duplicate accounts Cross-line recruiting Website misuse o Recognition recognition@doterra.com Any recognition enquires Rank certificates Questions and queries about the Leadership magazine Any other form of recognition undertaken at a dōterra corporate event o Media Query All media queries should be referred to dōterra Corporate. If you receive a query from a journalist or media outlet, please refer them to Head office ( below) media@doterra.com Our Advocate (Tools for Australia) Flyers o Enrolment kits o Policy manual o Compensation Plan Forms o Account Information Change Form o AU Wholesale Price List o Wellness Advocate Agreement Form o Wholesale Customer UP-FORM.pdf Product Information Pages Inspire, Delight, Educate Page 4

5 New Zealand NZ Member Services o Auckland: o Christchurch: o Hamilton: o Hawkes Bay: o Wellington: Inspire, Delight, Educate Page 5

6 United States Company Products Tools (under Our Advocates) Incentives (under Our Advocates / Events) dōterra blogs o Product Do-it-yourself oil projects Recipes Product spotlight o Business Business training Articles from leaders Recognition o Science Launched in October 2015 by dōterra to bring compliant science articles to Wellness Advocates ebooks and digital ebooks Living magazines Leadership magazines Presentations o Downloadable information on oils and oil blends (high quality images) Training Empowered Success - documents not to be used within Australia o Live guide o Share guide o Build guide o Launch guide o Natural Solutions Class o Essential Emotions Class o Healthy Can Be Simple o Training guides o Other materials AromaTouch Technique Empowered Life Series o Monthly video series by dōterra on a range of products Safety Inspire, Delight, Educate Page 6

7 Healing Hands Also see Healing Hands YouTube videos playlist at Co-Impact Sourcing Also see oil sourcing videos YouTube playlist at Corporate Caring o Community projects and corporate sponsorships Essential Wellness Education New dōterra compiled website with the links for the Wellness Education series Opportunity and Earnings Disclosure Summary o 2016: Slim & Sassy Website dedicated to Slim & Sassy products, testimonials and competitions, recipes Aromatic Science The main RESEARCH and SCIENTIFIC site The Definitive Source on essential oil science Research, education, professional forum. Source to You Healthcare An exciting healthcare movement that incorporates integrative medicine and puts the patient and their wellness first applicable to the US market only at this stage (October 2017) Inspire, Delight, Educate Page 7

8 presentterra Wellness Advocate digital platform Compliant images Creative ways to use images Requires purchases of images Share Success Library US Wellness Consult sheets Live, Share, Build, Launch Guides Class Food Ideas Rank Planners Expand your Contacts worksheet Share Success Library Australia 5 Pipes Success Schedule Essential Emotions class handout for Australia dōterra Labs dōterra Labs is a place to experiment with new Wellness Advocate tools. As we innovate and create new experiences, you can try them out here and give us direct feedback. Link Generator Easily create and share personalised links for enrolment, products and information that will be attributed to your dōterra account. Inspire, Delight, Educate Page 8

9 Official dōterra Social Media Sites US Facebook (dōterra Essential Oils) Australia Facebook (dōterra Australia) Slim & Sassy Facebook (dōterra Slim & Sassy Lifestyle Competition) AromaTouch Facebook (AromaTouch Technique) Healing Hands Foundation Facebook (dōterra Healing Hands Foundation) Instagram Twitter Business Facebook (dōterra Business) Pinterest (dōterra Essential Oils) Instagram (dōterra) Twitter (dōterra) LinkedIn (dōterra International LLC) Official dōterra YouTube Channels dōterra Essential Oils dōterra Australia Inspire, Delight, Educate Page 9

10 Non-dōTERRA Websites MydoPro o A large community for WAs by WAs o Need to create an account (free) Essential Oil University o A leading education reference site regarding the chemical breakdowns of essential oils, absolutes, CO2 s and other aromatic materials o Based on the work of Dr Robert Pappas o The largest online chemical reference database for essential oils in the world Conserve the Cal Madow o Dr Anjanette DeCarlo is working with dōterra to help conserve and allow sustainable harvesting of Frankincense Aromatic Plant Research Centre APRC o APRC is a state-of-the-art laboratory that utilizes a variety of methods to detect adulteration and confirm the purity of essential oils o Our executive advisory board is internationally renowned for quality control testing and expertise within the essential oil industry o Facebook page: Aromatools (USA) o Sample bottles o Modern Essentials book o Emotions & Essential Oils book Aromatools (Australia) Oil Life o USA: o Australia: Wild Oils Aromatic dressing bowls and boxes Rachel Pereira Host packs (based on the work of Alison Bartolo) Aussie Aroma Supplies Inspire, Delight, Educate Page 10

11 Andrew Wragg. Local Perth company offering great oil accessories (key chains, travel kits, roller bottles, spritzers) Chempaka Designs (Lava Jewellery) Essential Emotions Training Essential Oil Consumer Reports Check with your upline they may have their own Facebook support group set up that you can join. Non-dōTERRA YouTube Channels Robert Pappas Inspire, Delight, Educate Page 11

12 Mobile Phone Applications Official dōterra app By Ensure you download the official dōterra App by InfoTrax. Comments dōterra Events app Based on the Modern Essentials book produced by AromaTools Modern Essentials AromaTools Note: you can change the generic names to dōterra specific by holding down the blend names for a few seconds and then typing in the specific blend name. dōterra Daily Drop dōterra International, LLC Essential Emotions Reference Amplify by Hootsuite Junto Holdings Hootsuite The official dōterra Events app lets you access, browse and manage your event agenda on the go. Think of it as a digital version of the event booklet, complete with speaker bios, meeting locations, updates and more Amplify is an app created by Hootsuite that gives users access to unique content created by dōterra for Wellness Advocates to use on their own social media sites. Purchase the app in your back office. (Amplify Subscription SKU: ) US back office only at this stage. See more at: Inspire, Delight, Educate Page 12

13 Food Alchemy Website: Oil Resources o Monthly Rewards Wish List o Share Success 5 Pipes Planner helps to plan your monthly activity (2x2x2+1) o Rank Tracker Excel spreadsheet o Host and Incentive Gifts Guide o Dilution and Safety Food & recipes Aromatic dressing Aromatic blends: YouTube channel Facebook page Food Alchemy with Vanessa Jean and Paul Ovens Instagram Inspire, Delight, Educate Page 13

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