1. Call to Order: Ms. Dyck called the meeting to order at 1:30 p.m. Seven Commission members were present which constituted a quorum.

Transcription

1 Solid and Hazardous Waste Commission MEETING MINUTES DATE/TIME: Thursday,, at 1:30 p.m. Eric Rood Administrative Center, 950 Maidu Avenue, Nevada City, CA Meeting Location: Board of Supervisors Chambers COMMISSION MEMBERS PRESENT: Tom Jacobs, Citizen Knowledgeable of Hazardous Waste Practices, Chair Mali Dyck, Member at Large, Vice Chair Supervisor Heidi Hall Council Member Ben Aguilar, City of Grass Valley Council Member David Parker, City of Nevada City Doug Brannon, Local Business Representative Gary Brown, Citizen at Large NEVADA COUNTY STAFF PRESENT: Sean Powers, Community Development Agency Director Trisha Tillotson, Director of Public Works David Garcia, Solid Waste Program Manager Erica Chun, Administrative Assistant II MEMBERS OF THE PUBLIC: Neighbors of the McCourtney Road Transfer Station (MRTS) Dave Adler, Waste Management Tisha Gill, Waste Management Joe Green, Waste Management Mickey Eckman, Waste Management File No (A) 1. Call to Order: Ms. Dyck called the meeting to order at 1:30 p.m. Seven Commission members were present which constituted a quorum. 2. Introductions: Erica Chun, has replaced Carolyn Nealon as Administrative Assistant for the Public Works Department. 3. Announcements: County and local agencies continue to stay busy providing resources to community members affected by recent wildfires in Nevada County. No other announcements. 4. Approval of Meeting Minutes from the April 13, 2017 Solid and Hazardous Waste Commission Meeting Action Item: The Commission Members unanimously approved the minutes from the April 13, 2017 Solid and Hazardous Waste Commission meeting.

2 Page 2 5. Review Meeting Schedule Informational Item: The next Solid and Hazardous Waste Commission meeting is scheduled for April 12, 2018, and the following meeting for October 11, Meetings can be rescheduled and/or a special meeting can be called if scheduling conflicts arise. 6. Review and Comment on the Third Five-Year Review of the Nevada County Countywide Integrated Waste Management Plan (CIWMP) Action Item: The Commission members received copies of the CIWMP Five-Year Review documents and presentation in the agenda packet. Mr. Garcia provided a presentation on the CIWMP Five-Year Review. AB-939 (1989) required each County to establish a task local force (LTF), to coordinate the development of the County s IWMP. In Nevada County the Solid and Hazardous Waste Commission is the LTF. The goal of AB939 was for each jurisdiction to reach a 50% diversion by An additional requirement of AB-939 is to conduct five-year reviews of the CIWMP. The last five-year review was due in The deadline was missed due to staffing issues; however no penalties will be incurred. The following items were discussed in the presentation: a. CalRecycle has instituted an annual report requirement. b. The role of the S&HW Commission (LTF) submit written comments on areas of the CIWMP, which require revision, if any, to County staff and the CalRecycle; and c. Within 45 days of receiving LTF comments, the County shall determine if a revision is necessary, and notify the LTF and CalRecycle of its findings in a CIWMP Review Report. d. Revisions are necessary only if overall structure of the CIWMP is being amended. Program changes do not require a revision as they are updated through the annual report process. e. Five-year review elements include: a. Changes in demographics b. Changes in quantities c. Changes in funding sources d. Changes in administrative responsibilities e. Program implementation status or schedule f. Changes in permitted disposal capacity and quantities of waste disposed of in the County g. Changes in available markets for recyclable materials f. The County s review indicated a slight drop in population, minimal changes in quantities, no changes in funding, no changes in landfill permitting. The County did identify changes in market conditions; however, these changes were not unique to Nevada County. g. Staff findings: a. Based the five year review; and b. Because the County updates calrecycle annually about program changes; and c. Because the County has been deemed to be in compliance with AB939; d. A revision does not appear to be necessary at this time. h. Staff prepared a draft letter for the commission to consider. This letter is from the commission acting as the LTF, addressed to the County and Calrecycle.

3 Page 3 The action was to approve the commission letter to the Department of Public Works and Calrecycle recommending that a revision of the CIWMP is not necessary at this time. The motion was unanimous. 7. Recycling Program Update Informational Item A recycling program presentation was included in the agenda packet for the Commission Members review. Recycling in Nevada County remains steady and consistent with seasonal conditions. Program updates include: a. Green waste tonnage is increasing; however, these increases are primarily due to bark beetle tree removal programs. Staff continues to coordinate with PG&E and Caltrans to track all diverted organic materials. b. Slight increase in MSW over the last year. Waste Management is working to ensure that they are capturing all diversion. The current increase similar to numbers reported at State level. The current individual diversion rate is 3.7 lbs. per person, per day. The overall diversion rate is 54%. 8. Waste Management Call Center/Customer Service Presentation Informational Item: Customer Experience Manager, Jennifer Cozby, prepared a presentation on the Waste Management call center. The call center is located in Phoenix and consists of multiple divisions handling all aspects of the customer service. The call center has to bridge the gap between district and regional teams. Quality controls include third party monitored calls and ongoing training and coaching. Goal is for the public to speak with someone who is specialized for the market area. The call center uses the Green Pages to communicate knowledgeably about a specific service area. They have been working to make sure this data base has accurate information about Nevada County. The call rep can pull up specific details about customer accounts and specific service options in an area. Using this information they create tickets that are sent directly the district operators. The call center staff also has direct access to district personal via conference technology and communicates with them on a weekly basis. Jennifer Cozby presented the results of the Customer Satisfaction Survey, which was conducted by a 3 rd party. The survey findings indicate that customer satisfaction is within, or exceeds the national industry average. Heidi Hall wanted to confirm that these were the same survey questions that were presented to the commission in a previous meeting. At that time she asked if questions could be modified to be specific to Nevada County. Ms. Cozby said the survey is used throughout the region and is not customizable for specific markets; but feels they are still able to get solid information from the survey. Ms. Cozby said she will take these concerns to the team for future surveys. Mr. Garcia indicated that he has seen a drop in customer complaints since he has been working directly with WM and the call center.

4 Page 4 9. Operations Reports (County and Waste Management Staff) Informational Items: A. Waste Management Operations Report David Adler: Fire has caused service disruptions to more than 4,000 customers. The delayed service contingence plan was implemented and seemed to be successful based on low customer complaints. In addition community boxes have been placed in the area for displaced community members needing MSW drop-off. Roll off boxes were provided to CalFire at the fairgrounds. All community boxes will remain throughout the weekend. As of June 1 st Joseph Green took over as manager of the MRTS operation. He has been focusing on: Employee moral Safety Customer Service General Aesthetics of the transfer station Emphasis on McCourtny Road Cleanup activity Customer Satisfaction Collections side and McCourtney Road working very diligently on how important customer service. Hank Weston mentioned that he has received no calls and noted that WM doing well in that respect. Waste Management reported that there were no accidents or injuries this year. B. Contract Negotiation Services RFQ On July 28, 2017 Nevada County issued a Request for Qualifications (RFQ), for Municipal Solid Waste Contract Consulting and Negotiation Services. On September 25, 2017 staff conducted consultant interviews. HF&H Consultants LLC were selected to provide contract negotiation support services for the Eastern County contract, they are currently working for the Town of Truckee on their negotiation with TTSD; and R3 Consulting Group, Inc. were selected to provide support services for the Waste Management negotiation. Staff plans to go to the Board for approval of both contracts on Oct 24, C. Buyback Center/Convenience Zone Update In December 2016, Grass Valley Recycling (875 Idaho Maryland Rd, Grass Valley) temporarily closed their CRV buyback operation to address site issues associated with their State Water Resource Control Board permit. They have since addressed those issues and reopened in May. Along with the facility reopening a convenience zone exemption was granted by Calrecycle which affects every supermarket within a 3 mile radius that grosses $2 million or more in annual sales. D. RFP for Beverage Container Recycling Grant Funding Staff issued a request for proposals on April 17, The source of funding is the CalRecycle Beverage Container Recycling City/County Payment Program (CCPP), which assists California cities and counties in promoting increased recycling of beverage

5 Page 5 containers and reducing beverage container litter in the waste stream. The County awarded a total of $27,327; including $14,717 to Grass Valley Recycle (10 bins, 1 roll-off, 1 bailer), and $12,610 to SYRCL for the 20 th Annual Yuba River. In 2016 we awarded approximately $45,000. Heidi Hall- asks a question about SYRCL. Mr. Garcia mentioned that SYRCL is eligible to receive funding through the RFP process as long as their proposal meets the standards of the program. Beverage Container Recycling grant funding comes to jurisdictions through the City/County Grant program and can only be used for beverage container recycling programs. They have received funding in prior grant cycles. This year they applied for more than we had to give, but they were awarded a partial amount. E. McCourtney Road Landfill Final Cover Maintenance Project On June 27, 2017 the Board of Supervisors awarded the contract to D&E Construction, Inc. The award was for $103,622, plus a 10% contingency, for a total contract of $113, This project included the repair of settlement-related sags at 10 locations on the final cover of the Old Landfill Mass (OLM). The repair areas measure approximately 18,200 square feet in total. An estimated 270 cubic yards of clean import soil was required to adjust grade at repair locations. Repair areas 1 and 2 required installation of geosynthetic clay liner (GCL). Final cover vegetation and erosion controls will be reestablished in October. F. Mattress Recycling Update 1,767 mattresses have been collected from January through September G. Tire Amnesty Event 4,100 tires were collected at the last Tire Amnesty Collection event held May 22 through May 26, H. Nevada County Friends of the Library 42 tons of used books have been sold to Discovery Books. 10. Commissioners Comments: Ms. Hall praised Waste Management for diligently increasing customer satisfaction. Customer complaints have been cut by 90% by providing new outreach and emergency updates. Ms. Dyck thanked Waste Management for providing efficient emergency service to the community during the recent wildfires. 11. Public Comment: A citizen requested clarification on charges for mattress disposal. County staff explained that mattress recycling is free at Grass Valley Recycle; however, MTRS still charges. A citizen requests more community involvement in planning and covering the transfer station, and suggests increasing the standard three day meeting announcement notice. County staff noted the request and plans to discuss further.

6 Page 6 A citizen commented on traffic control on McCourtney Road and notes that cars waiting to enter the MRTS are failing to stop at the stop sign at Wolf Mountain Road. 12. Adjournment: The meeting was adjourned at 2:38p.m. The next meeting will be held on April 12, H:\PW\Solid Waste\S&HW Comm\Minutes\Meeting Notes doc