Customer Feedback Summary. Recent Reviews & Published Comments. 26 Cedar Street Woburn, MA (866)

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1 Customer Feedback Summary Of 10,201 customers surveyed, 6,450 responded Likely to Recommend 88% Product Specialist Knowledge 95% Professional & Organized 92% Clean & Safe 96% Communication 87% Construction Quality 93% Installation Crew 95% Schedule 90% Recent Reviews & Published Comments Marshall J. Randolph, MA Feb 26, 2019 When came out they were really professional and helped me out a lot when I didn't agree with something they sent someone else out and we came to an agreement. I was very satisfied with the work that was done. They tore up the bathroom and put it back together all in one day they were very professional. relies on our customer behalf of in Nashua, NH; In this report, has Page 1 of 7 report. Visit more about.

2 Gerry R. Watertown, MA Feb 25, 2019 George B. Brockton, MA Feb 21, 2019 Anthony B. Hyde Park, MA Feb 21, 2019 Anne S. Cambridge, MA Feb 21, 2019 Lynn T. York, ME Feb 19, 2019 Had a Slight problem with the location of the screen door "stopper". It was resolved efficiently at no extra cost, very customer friendly. Comment from Gerry thanks so much taking the time to reward us 5 stars! My followup indicates we have completed the outstanding issue. We truly appreciate the communication. Our customer care team will be delighted to see your "customer friendly" note. Welcome to! They were very professional from start to finish. They were very courteous and knowledgeable regarding my project. Newpro was kind of expensive, but they were worth the money because they did an excellent job. I was very pleased with the service, the job is done, and the product. I am very pleased with! The installation crew was fabulous. They were professional, patient, courteous and organized. The job was finished hours ahead of schedule! Nice surprise.the inside staff was excellent. Very caring and polite. Our last sales rep that came to present the package was excellent. relies on our customer behalf of in Nashua, NH; In this report, has Page 2 of 7 report. Visit more about.

3 David S. Amherst, NH Feb 19, 2019 Deborah F. Royalston, MA Feb 19, 2019 The installation crew was supposed to take two days. Because of impending bad weather, they came with a larger crew and finished the entire job in one day. They were very neat and left our property as clean as when they arrived. I was very impressed with their work ethic and didn't hang around or spend... Comment from Thanks so much David & Margaret taking the time to share our experience and welcome to the family. We realize how busy homeowners are today. That in mind, we focus on what we can best do to accommodate our homeowners to create the least amount of disruption to your life. Quick, convenient and efficient are words we live by without sacrificing quality or permance. Thank you again the recommendation! We will share your kind words with the entire team! They were fast and friendly. Comment from Deborah and Sam - thank you so much taking the time to reward us with 5 stars! We always get super excited when we hear back from our customers with STARS! We rate you 5 stars too! Welcome to and enjoy your new bath! relies on our customer behalf of in Nashua, NH; In this report, has Page 3 of 7 report. Visit more about.

4 Paula K. Marlborough, MA Feb 15, 2019 Timothy M. Lawrence, MA Feb 13, 2019 Paul B. Waltham, MA Feb 11, 2019 Jim L. Swansea, MA Feb 07, 2019 S.D.P. East Greenwich, RI Feb 03, 2019 Kelly M. Beverly, MA Jan 31, 2019 The gentlemen that came to install my new shower were very respectful and friendly. They set about their work of taking out my old tub and the surrounding walls. They did an excellent job installing my new shower, which I love. They left everything nice and clean. Thank you so much. I was happy with the whole experience with Newpro. The installers were great, and we like the product. Their job scheduling and customer communication are problematic. Our bathroom looks great! The gentlemen who did the installation were very professional, courteous and friendly. They were done quickly and it was so clean! still not finished, waiting handle, other handle was slippery and partially disconnected I was impressed by the installation crew. They were very tidy and worked very efficiently. You could barely tell they were there. relies on our customer behalf of in Nashua, NH; In this report, has Arletta S. Cranston, RI Jan 30, 2019 Newpro's salesperson gave me a timeframe, and the company made sure to meet it. The installation crew worked hard and diligently. If we had any questions, they answered and problems and concerns were addressed. Page 4 of 7 report. Visit more about.

5 Rob C. Groveland, MA Jan 30, 2019 Anthony V. Dorchester, MA Jan 30, 2019 Phil F. Plymouth, MA Jan 29, 2019 Anne B. Natick, MA Jan 28, 2019 N.B.A. Dorchester, MA Jan 28, 2019 Jacqueline H. Amherst, NH Jan 28, 2019 Choosing Newpro was a good choice--not just the value increased, but the energy efficiency. The guys did a great job and were very professional. The installation process was great. They were kind and did the job properly. Newpro did a great job, it pays to hire the best. Everything went well. It was wonderful, and I am pleased. The service was really quick and I am very happy with my bathtub installation. They are very professional and the product is very nice! relies on our customer behalf of in Nashua, NH; In this report, has Wilhemina K. Woburn, MA Jan 26, 2019 Although this product was more expensive than any of the others we priced, it proves the true, yet trite statement. You get what you pay!" The installation crew is knowledgeable, professional, and efficient. The customer service people are great, keep you inmed, and deliver on the promised schedule... Page 5 of 7 report. Visit more about.

6 Deborah V. Hull, MA Jan 25, 2019 Elizabeth P. Hope Valley, RI Jan 25, 2019 Peggy M. Boston, MA Jan 25, 2019 Timothy M. North Kingstown, RI Jan 22, 2019 Ari P. Arlington, MA Jan 21, 2019 Bill D. Chichester, NH Jan 18, 2019 You can't beat the quality of windows. They open & close like a dream! New Pro did a great job on our house would highly recommend. Installation excellent but never turned hot water back on. I have telephoned Newpro several times with promise of plumber coming out to fix it well as I write this I am still waiting him. This has beeen going on three weeks. I m very disappointed because the sales person William Doyle pleasant... Newpro did a great job, however, they did leave nails in my gutters, but it was pretty dark when they left. Other than that they did a great job. Great doors, professional service. Couldn't ask more. The crew was professional, the work was done fully and cleanly over the course of 2 days (we did the top floor one day, and the bottom floor the next day) including coming out in a 6-inch snow storm, that they worked through the entire day. There were no complaints and it has been great ever since. relies on our customer behalf of in Nashua, NH; In this report, has Page 6 of 7 report. Visit more about.

7 Ann T. Bellingham, MA Jan 16, 2019 Graciela C. Worcester, MA Jan 07, 2019 Two out of six windows had a manufactured defect Charged our account bee the fixed windows were put in plus charged us interest.it rained two weeks after the slider was installed into our kitchen and we had water flooding in. I was impress about a phone call from the Manager of Newpro Senior Care, Claude Comega, who visited himself at my home and explained about this wonderful program they have seniors like me. First time i am changing my windows since I bought this building 20 years ago. Originally was Newpro windows... relies on our customer behalf of in Nashua, NH; In this report, has Page 7 of 7 report. Visit more about.