Board of Directors Regular Meeting. Monday, August 10, MST Conference Room One Ryan Ranch Road, Monterey. 10:00 a.m.

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1 Board of Directors Regular Meeting Monday, August 10, 2009 MST Conference Room One Ryan Ranch Road, Monterey 10:00 a.m. TRANSPORTATION: Ride the Peninsula DART to MST Office 1. CALL TO ORDER 1-1. Roll call Pledge of Allegiance. 2. CONSENT AGENDA 2-1. Review highlights of Agenda. (Carl Sedoryk) These items will be approved by a single motion. Anyone may request that an item be discussed and considered separately Adopt Resolution recognizing Benjamin Newman, Risk & Security Manager, as Employee of the Month for July (Lyn Owens) (p. 1) 2-3. Adopt Resolution recognizing Mike Gallant, Planning Manager, as Employee of the Month for August (Hunter Harvath) (p. 3) 2-4. Disposal of property left aboard buses. (Danny Avina) (p. 5) 2-5. Minutes of the regular meeting of June 15, (Sonia Bannister) (p. 7) 2-6. Financial Reports June / July (Hunter Harvath) (p. 13) 2-7. APTA dues. (Hunter Harvath) (p. 43) 2-8. Claim rejection. (Benjamin Newman) (p. 45) End of Consent Agenda

2 3. SPECIAL PRESENTATIONS 3-1. July Employee of the Month Benjamin Newman, Risk & Security Manager. (Lyn Owens) 3-2. August Employee of the Month Mike Gallant, Planning Manager. (Hunter Harvath) 3-3. Frank Ferrante 30 Years of Service, Coach Operator. (Carl Sedoryk) 3-4. Ruperto De La Cruz - 20 Years of Service, Coach Operator. (Mike Hernandez) 4. PUBLIC COMMENTS ON MATTERS NOT ON THE AGENDA Members of the public may address the Board on any matter related to the jurisdiction of MST but not on the agenda. There is a time limit of not more than three minutes for each speaker. The Board will not take action or respond immediately to any public comments presented, but may choose to follow-up at a later time, either individually, through staff, or on a subsequent agenda. 5. COMMITTEE REPORTS No action required unless specifically noted MST RIDES Advisory Committee Minutes June 15, (Tom Hicks) (p. 47) 5-2. Facilities Committee Minutes June 15, (Carl Wulf) (p. 51) 6. BIDS/PROPOSALS 6-1. Award $186,000 contract to Occlink for Worker s Compensation employer-based management program. (Lyn Owens) (p. 53) 6-2. Award contract to research consultant to conduct passenger and nonpassenger surveys. (Danny Avina) (p. 55) 7. PUBLIC HEARINGS 8. UNFINISHED BUSINESS 8-1. Authorize a Permit & Fee Budget for the Frank J. Lichtanski Monterey Bay Operations Center. (Michael Hernandez) (p. 57)

3 9. NEW BUSINESS 9-1. Approve contract amendment with Sand City. (Carl Sedoryk) (p. 63) 9-2. Temporary fare reduction promotion. (Hunter Harvath) (p. 69) 9-3. General Manager/CEO Performance Evaluation. (Carl Sedoryk) (p. 71) 10. REPORTS & INFORMATION ITEMS The Board will receive and file these reports, which do not require any action by the Board General Manager/CEO Report. (p. 73) TAMC Highlights June 24, (p. 123) Washington D. C. Lobbyist reports July 6 & 31, (p. 127) End of FY 2009 preliminary financial results report. (No enclosure) Article from San Francisco Chronicle regarding WAVE Trolley. (p. 129) Staff trip report. (p. 131) 11. COMMENTS BY BOARD MEMBERS Reports on meetings attended by Board members at MST expense (AB1234). 12. ANNOUNCEMENTS APTA Annual Conference October 4-7, 2009, Orlando, FL. 13. CLOSED SESSION As permitted by Government Code et seq. of the State of California, The Board of Directors may adjourn to Closed Session to consider specific matters dealing with personnel and/or pending possible litigation and/or conferring with the Board's Meyers- Milias-Brown Act representative Conference with property negotiators (Parcel # APN ). (No enclosure) (Carl Sedoryk) Conference with property negotiators (Parcel # APN , , , , , L.2.1, , L.2.4.2, L.2.2.1, L.2.2.2, L.2.3, L.2.4.1) (Carl Sedoryk)

4 14. RETURN TO OPEN SESSION Report on Closed Session and possible action. 15. ADJOURN NEXT MEETING DATE: September 14, 2009 in MST Conference Room. NEXT AGENDA DEADLINE: September 2, 2009 Materials related to an item on this Agenda submitted to the Board after distribution of the agenda packet are available for public inspection at the Monterey-Salinas Transit Administration office at 1 Ryan Ranch Road, Monterey, CA during normal business hours. Upon request, MST will provide written agenda materials in appropriate alternative formats, or disability-related modification or accommodation, including auxiliary aids or services, to enable individuals with disabilities to participate in public meetings. Please send a written request, including your name, mailing address, phone number and brief description of the requested materials and preferred alternative format or auxiliary aid or service at least 5 days before the meeting. Requests should be sent to Sonia Bannister, MST, One Ryan Ranch Road, Monterey, CA or srbannister@mst.org

5 BEN NEWMAN JULY 2009 EMPLOYEE OF THE MONTH WHEREAS, each month Monterey-Salinas Transit recognizes an outstanding employee as Employee of the Month; and WHEREAS, the Employee of the Month is recognized for their positive contribution to MST and to the entire community; and WHEREAS, Ben Newman began his career as a Coach Operator in 1987, Operations Supervisor in 1989, Division Superintendent in 1992 and Risk and Security Manager in 2006; and WHEREAS, Ben Newman has provided MST with excellent results from his professional Management of Claims against MST as well as providing support to our local jurisdiction s local police in helping resolve incidents, accidents and crimes; and WHEREAS, Ben Newman has recently completed a two-year course of study earning a degree in Risk Management from Kaplan University; THEREFORE BE IT RESOLVED that the Board of Directors of Monterey-Salinas Transit recognizes Ben Newman as Employee of the Month for July 2009; and BE IT FURTHER RESOLVED that Ben Newman is to be congratulated for his excellent work at Monterey-Salinas Transit. THE BOARD OF DIRECTORS OF MONTEREY-SALINAS TRANSIT PASSED AND ADOPTED RESOLUTION this 10 th day of August Fernando Armenta Chairman Carl G. Sedoryk Secretary

6 MICHAEL GALLANT AUGUST 2009 EMPLOYEE OF THE MONTH WHEREAS, each month Monterey-Salinas Transit recognizes an outstanding employee as Employee of the Month; and WHEREAS, the Employee of the Month is recognized for their positive contribution to MST and to the entire community; and WHEREAS, Michael Gallant began his career as a Planning Manger in April Since that time, he has developed new partnerships with local stakeholders to support new transit routes; and WHEREAS, Michael Gallant signed a deal with the Naval Post-Graduate School to support two new transit lines. Since its implementation, ridership increased from 840 in the first month to 2,224 in April 2009; and WHEREAS, Michael Gallant negotiated with the Presidio of Monterey to serve the base making over a dozen stops at key locations on-post. He secured full funding in the approximate amount of $1.5 million that not only helped secure jobs but also created 20 additional driving positions at MST; THEREFORE BE IT RESOLVED that the Board of Directors of Monterey-Salinas Transit recognizes Michael Gallant as Employee of the Month for August 2009; and BE IT FURTHER RESOLVED that Michael Gallant is to be congratulated for his excellent work at Monterey-Salinas Transit. THE BOARD OF DIRECTORS OF MONTEREY-SALINAS TRANSIT PASSED AND ADOPTED RESOLUTION this 10 th day of August Fernando Armenta Chairman Carl G. Sedoryk Secretary

7 Agenda # 2-4 August 10, 2009 Meeting To: From: Subject: Board of Directors Danny Avina, Customer Service Supervisor Disposal of unclaimed property left on bus St. Vincent De Paul (Pacific Grove) 6 pairs of sunglasses 2 hats 4 pair of eyeglasses 5 cell phones 4 shirts 3 books 5 coin purses 1 bible 3 sweaters 1 eyeglass case 2 back packs 10 bikes 1 binder 1 scarf 4 beanies 4 wallets To be disposed 5 sets of keys 2 wallets 2 RX prescriptions 2 sweat shirts 4 credit cards 3 coffee mugs 2 jackets 5 ID s 2 bags of food 1 baby bottle 3 backpacks 1 pair of glasses 2 pairs of gloves 1 lunch box 3 coin purses 1 pair of tennis shoes 1 set of gym clothes 1 baby shoe To be retained $8.53 forwarded to accounting for deposit MST makes an attempt to contact the owners of Lost and Found items. If the items are unclaimed after 30 days, they are added to the above list. PREPARED BY: REVIEWED BY: Danny Avina Carl Sedoryk

8 BOARD OF DIRECTORS REGULAR MEETING MONTEREY-SALINAS TRANSIT June 15, CALL TO ORDER Chair Armenta called the meeting to order at 10:00 a.m. in the MST Conference Room. Present: Karen Sharp Kristin Clark Libby Downey Vicki Stilwell Thomas Mancini Fernando Armenta Maria Orozco City of Carmel-By-The-Sea City of Del Rey Oaks City of Monterey City of Pacific Grove City of Seaside County of Monterey City of Gonzales (Ex-Officio) Absent: James Ford City of Marina Sergio Sanchez City of Salinas Staff: Carl Sedoryk General Manager/CEO Hunter Harvath Asst. General Manager/Finance & Administration Michael Hernandez Asst. General Manager/Chief Operating Officer Robert Weber Director of Transportation Services Sonia Bannister Office Administrator/Marketing & Sales Specialist Michael Gallant Planning Manager Kelly Halcon Human Resources Manager Carl Wulf Facilities/Capital Projects Manager Mark Eccles Director of IT Lyn Owens Director of Human Resources Danny Avina Marketing/Customer Service Manager Zoe Smallwood Marketing Analyst Tom Hicks CTSA Manager Jon Cappella Operations Supervisor Doug Crow Communications Systems Specialist Benjamin Newman Risk & Security Manager Others: Dave Laredo DeLay & Laredo Rayford Moore Coach Operator Bob Parks ATU Local 1225 Bruce Farrell AECOM Henry Liang AECOM Bill Lewis MV Transportation John Siragusa MV Transportation Lance Atencio MV Transportation

9 June 15, 2009 Minutes Page 2 of 5 Joan Burke William Burke Gin Dorado DART passenger DART passenger Monterey resident Apology is made for any misspelling of a name CONSENT AGENDA The consent agenda items consisted of the following: 2-2. Adopt Resolution recognizing Rayford Moore, Coach Operator, as Employee of the Month for June Disposal of property left aboard buses Minutes of the regular meeting of May 11, Financial Report May Establish CTSA Advisory Committee Marina Transit Exchange mixed-use development Adopt Resolution proclaiming June 18, 2009 as National Dump the Pump Day Adopt Resolution recognizing Doug Crow, Communication Systems Specialist, Jon Cappella, Operations Supervisor, and Benjamin Newman, Risk & Security Manager for their actions involving a shooting Approve Board Committee meeting dates Update Board investment policy and authorize General Manager/CEO to establish a public fund account with a commercial bank Authorize purchase in the amount of $51,590 to Victory Toyota for two hybrid vehicles Claim rejection. Director Mancini moved to approve the items on the consent agenda. Director Stilwell seconded and the motion carried unanimously.

10 June 15, 2009 Minutes Page 3 of 5 3. SPECIAL PRESENTATIONS Carl Sedoryk, General Manager/CEO, introduced Rayford Moore, Coach Operator, as Employee of the Month for June On May 19, 2009, Rayford was injured after being struck by a stray bullet originating from an incident occurring near the intersection of Williams and Market St. in Salinas. While injured, Rayford followed procedure by checking on the welfare of his 26 passengers, activating his covert alarm, and engaging the enhanced resolution features of the on-board video equipment. Activating the covert alarm allowed emergency medical personnel and police to arrive on the scene within a few short minutes, and by engaging the enhanced resolution of the camera system, provided Salinas Police with important images that are being used in the ongoing investigation of the incident. The MST Board also recognized Doug Crow, Communication Systems Specialist; Jon Cappella, Operations Supervisor; and Benjamin Newman, Risk & Security Manager for their actions involving this shooting incident. 4. PUBLIC COMMENTS None. 5. COMMITTEE REPORT The Board accepted and filed the MST RIDES Advisory Committee Minutes March 16, 2009; MST RIDES Advisory Committee Minutes May 18, 2009 and HR Committee Minutes May 11, BIDS/PROPOSALS None CHANGES TO DART SERVICE The Peninsula DART, which currently serves several communities around the Monterey Peninsula, has seen limited ridership ever since its inception in This service has proven to be less popular with the bus riding public around the Monterey Peninsula than MST s other fixed-route bus lines. Because of DART s relatively high operating costs compared to its low patronage, two fixed-route bus lines are being proposed replace the existing DART service as well as some duplicative service on Line 6 that operates on a limited schedule during weekday commute hours only. The two new routes will operate on set headways from early morning to evening hours, seven days per week. The public hearing was opened at 10:44 a.m. to receive comments regarding the elimination of Peninsula DART service and Line 6 Edgewater-Ryan Ranch, which will be replaced with two fixed route bus service, the MST Board approved the replacement

11 June 15, 2009 Minutes Page 4 of 5 of Peninsula DART service and line 6 Edgewater-Ryan Ranch with Line 3 Ryan Ranch via Skyline and Line 8 Del Rey Oaks-Ryan Ranch. Gin Donaho said she needs the service to run every hourl; not every other hour. a.m. Seeing no one else wishing to comment, the public hearing was closed at 10:45 Director Stilwell moved to approve replacement of Peninsula DART service and Line 6 Edgewater-Ryan Ranch with Line 3 Ryan Ranch via Skyline and Line 8 Del Rey Oaks-Ryan Ranch. Director Sharp seconded and the motion carried unanimously FY 2010 BUDGET The FY 2010 budget is $30,625,799, which is a 4.6 percent decrease from FY2009. Two service centers comprise the budget, Fixed Route BUS and MST RIDES. This budget maintains current levels of service and expansion of services to South Monterey County and the Presidio of Monterey. Service expansion is fully funded by non-mst Joint Powers Agency sources. This balanced budget contemplates continuation of all labor and employee contracts and agreements. Director Downey moved to: 1) approve the FY 2010 budget; 2) approve FY 2010 staffing levels; and 3) approve Resolution authorizing federal grant applications. Director Mancini seconded and the motion carried unanimously FRANK J. LICHTANSKI OPERATIONS FACILITY Mr. Michael Hernandez, Assistant General Manager/COO, gave a brief presentation on the status of the Frank J. Lichtanski Monterey Bay Operations Center. The design of the facility is based on the Orange County Transit Authority, Santa Ana facility which Boyle Engineering designed in The original design is largely a maintenance facility with limited administration staff on site. MST modified the design by adding two floors to the operations building to house administration offices as well as boardroom facilities UPDATE ON AB644 Mr. Sedoryk, General Manager/CEO reported that several amendments have surfaced which contained minor language changes. MST has no issue with the changes. The Senate Transportation Committee will hear the bill tomorrow and is expected to pass. The Amalgamated Teamsters Union submitted an amendment making certain that the Agency will honor all bargaining units. The current language already includes this clause.

12 June 15, 2009 Minutes Page 5 of MV CONTRACT EXTENSION Robert Weber, Director of Transportation Services, reported that the proposed rates to provide both Paratransit and Fixed Route services is comparable to those paid by similar-sized properties, and was in some cases significantly lower than what other transit agencies are currently paying for like services. Director Stilwell moved to approve a $926,026 two-year contract extension with MV Transportation, Inc. for the operation of MST RIDES ADA and Special Transportation Paratransit Services, and other Dial-A-Ride, and Fixed Route transit services. Director Clark seconded and the motion carried unanimously REPORTS & INFORMATION ITEMS The reports consisted of the General Manager/CEO Report; TAMC Highlights April 29, 2009; Washington DC Lobbyist Report April 30, 2009; Board Referrals; Staff trip reports; and Sacramento Lobbyist Report. 11. COMMENTS BY BOARD MEMBERS None. 12. ANNOUNCEMENTS None. 13. CLOSED SESSION The Board adjourned to Closed Session to meet with legal counsel regarding potential and existing litigation. 14. RETURN TO OPEN SESSION Upon returning to open session, General Counsel Laredo reported that no reportable action was taken by the Board. 15. ADJOURNMENT a.m. There being no further business, Chair Armenta adjourned the meeting at 11:55 Prepared by: Sonia A.R. Bannister

13 Agenda # 2-6 August 10, 2009 Meeting To: From: Board of Directors H. Harvath, Assistant General Manager for Finance & Administration Subject: Financial Reports June-July 2009 RECOMMENDATION: 1. Accept report of June-July cash flow presented in Attachment #1 2. Approve June-July disbursements listed in Attachment #2 3. Accept report of June-July treasury transactions listed in Attachment #3 FISCAL IMPACT: The cash flow for June-July is summarized below and is detailed in Attachment #1. Beginning balance June 1, 2009 $ 9,245, Revenues 7,744, Disbursements < 8,990, > Ending balance July 24, 2009 $ 7,999, POLICY IMPLICATIONS: Disbursements are approved by your Board each month and are shown in Attachment #2. Treasury transactions are reported to your Board each month, and are shown in Attachment #3.

14 Attachment #3 TREASURY TRANSACTIONS FOR JUNE-JULY 2009 Date Account Confirm # Bank Deposit Withdrawal Balance Balance Forward at 5/21/09 $ 9,413,818 June 1 LAIF WF 250,000 9,163,818 June 4 LAIF WF 845,000 8,318,818 June 16 LAIF WF 182,000 8,136,818 June 18 LAIF WF 544,000 7,592,818 June 26 LAIF FNB 5,000,000 2,592,818 July 1 LAIF WF 650,000 1,942,818 July 15 LAIF WF 422,000 1,520,818 July 15 LAIF INTEREST 34,400 1,555,219 July 15 LAIF WF 50,000 1,505,219 July 16 LAIF WF 411,000 1,094,219 Local Agency Investment Fund: (Earned 1.377% for Jun 2009) $ 1,094,219 Treasury Balance at 7/24/09: $ 1,094,219

15 Agenda # 2-7 August 10, 2009 Meeting To: From: Subject: Board of Directors H. Harvath, Assistant General Manager for Finance and Administration FY APTA Dues RECOMMENDATION: Approve the expenditure of $26,000 for American Public Transit Association (APTA) dues for Fiscal Year FISCAL IMPACT: $26,000 in funds identified for APTA dues as a part of MST s FY 2010 budget. POLICY IMPLICATIONS: Your Board approves expenditures exceeding $25,000. DISCUSSION: The American Public Transportation Association (APTA) is the national advocacy group for public transit. APTA represents MST s interests on a national level through lobbying and testifying before Congress on transit-related issues, as well as through its transit research programs, publications, industry standards and overall industry image building on behalf of transit. MST staff and members of your Board attend various APTA meetings, functions and conferences throughout the year. APTA dues are based on annual operating expenses for the most recent completed year. MST s operating budget falls within the $20 million to $30 million dues category of $26,000. In light of the economic downturn, APTA has kept dues for transit agencies at the same level for the last two years and has once again held them constant for a third year. PREPARED BY: REVIEWED BY: Hunter Harvath Carl G. Sedoryk

16 Agenda # 2-8 August 10, 2009 Meeting To: From: Subject: Board of Directors Ben Newman, Risk Manager Liability Claim Rejection RECOMMENDATION: Reject claim by the claimant below. FISCAL IMPACT: Unknown POLICY IMPLICATIONS: None. DISCUSSION: Mr. Torres, an MST passenger is claiming an unknown injury from an accident that occurred on February 12, After conducting a preliminary investigation into this matter, it is determined that Monterey-Salinas Transit has no liability in this claim and recommends that it be rejected in its entirety. The above claim is under investigation. If any Board member desires further information on this claim, they may request it be discussed in closed session. PREPARED BY: APPROVED BY: Ben Newman Carl Sedoryk

17 Agenda # 5-1 August 10, 2009 Meeting MST RIDES Advisory Committee June 15, 2009 Minutes Present: Vice-Chair: Diana Seay: Consumer Representative George Redmon: Consumer Representative Brandy Abend: Salinas Valley Dialysis MST Staff: Cristy Sugabo: Paratransit Eligibility Specialist MST Staff: Tom Hicks, CTSA Manager MV Staff: Brent Boardman: Operations Manager Excused: Alma Almanza: CCCIL 1. Call to order Vice-Chair Diana Seay called the meeting to order at 1:05 p.m. 2. Introductions No guest and no members. 3. Approval of the Minutes The minutes were approved as published. 4. Public Comment None 5. Committee Member Reports None 6. New Business CTSA Manager, Tom Hicks, notified RAC members that MST board approved the motion to disband MST Rides Advisory Committee and relegate current RAC responsibilities to the MST-CTSA Advisory Committee. The MST Board also approved keeping RAC as subcommittee of MST-CTSA Advisory Committee. He further stated that the transition will occur in September. Therefore, he is requesting ideas and feedback on how to direct the transition.

18 CTSA Manager, Tom Hicks, stated to make it easier to identify, he would like MST-CTSA-AC be changed to MAC, which stands for Mobility Advisory Committee. Mobility Advisory Committee (MAC) will highlight the new advisory committee role which of mobility. Committee member Diana Seay agreed and committee member Brandy Abend stated it made sense since the scope of responsibilities is broader. Without further discussion, committee member Brandy Abend motioned to change MST-CTSA- AC to MAC, and committee member George Redmon seconded the motion. CTSA Manager, Tom Hicks, stated the membership for the new advisory committee is a minimum of five and maximum of nine, which will provide a broader representation. Committee member Brandy Abend suggested including representation from South County social services, the deaf and hearing community, etc... CTSA Manager, Tom Hicks, suggested the possibility of coordinating with TAMC-SSTAC, which is represented by Andy Cook, who regularly attends RAC meetings to report TAMC updates. CTSA Manager, Tom Hicks, further proposes having speakers from different social services agency address the committee during meetings. He further suggested committee members come up with ideas for membership representation. These ideas are to be presented at the next RAC meeting or may suggestion to CTSA@mst.org. Vice-Chair Diana Seay officially notified the committee members that Margie Rossi officially resigned as RAC member. She submitted her letter of resignation to Rides Advisory Committee dated May 28, Vice-Chair Diana Seay explained to committee members that the committee now has a vacancy and suggested posting a notice of vacancy on MST RIDES vehicles. She proposed using the same poster, created by MST Staff, Bill Morris used previously for recruitment. MST Staff, Cristy Sugabo, will look for the file and re-create the poster. MV Staff, Brent Boardman, will consult with MV Staff, Lance Atencio, whether the poster still exist. RAC members did not have a nomination for an employee recognition award. Vice-Chair Diana Seay suggested a nomination be discussed at the next RAC meeting and the other committee members agreed. 7. Comments by Committee Members None 8. Unfinished Business None 9. Staff Reports and Information Items CTSA Manager, Tom Hicks, discussed the recent Regional Taxi Authority attorney meeting, which included discussion on a short-term joint power agreement and views to promote a taxi voucher program with incentives, penalties, and the use of accessible cabs.

19 10. Announcements None 11. Adjourn The Committee adjourned at 2:02 p.m. SUBMITTED BY: Cristy Sugabo Paratransit Eligibility Specialist

20 Agenda # 5-2 August 10, 2009 Meeting Facilities Committee June 15, 2009 Minutes Present: Director Mancini Director Libby Carl Sedoryk, General Manager/CEO Hunter Harvath, Assistant General Manager for Finance & Administration Carl Wulf, Facilities/Capital Projects Manager David Laredo, Legal Counsel Michael Hernandez, Assistant General Manager/Chief Operating Officer 1. Call to order Director Mancini called the meeting to order at 9:04 a.m. 2. Public Comment: None 3. Receive a Facilities staff update on projects to date: Dept. Carl Wulf, presented information on work currently being done in the Facilities 1) Bus Stop Signage, Benches and Red Curb painting for the July 6 th bus service start at the Presidio of Monterey 2) Installation of On-Street signage on Tyler Street for start of trolley service 3) Marina Transit Exchange refinishing of shelter glue-lams 4) Submitted the FJL Design documents to the County of Monterey to start the EIR/Entitlement process 4. Receive a presentation from AECOM on the FJL Project Henry Laing/Senior Engineer, presented information on the site and civil design. Bruce Farrell/ Architect, presented the design of the Operations building, Maintenance building and the Bus Wash/Brake/Tire/Fuel building Director Downey questioned the removal of trees. AECOM and staff agreed we will save what we can. Director Mancini liked what has been designed. He had worked in the Army motor pool and had an understanding of what we are doing.

21 6. Adjourn Director Mancini adjourned the meeting at 9:45 a.m. SUBMITTED BY: Carl Wulf

22 Agenda # 6-1 August 10, 2009 Meeting To: From: Subject: Board of Directors L. Owens, Director of Human Resources-Risk Management Award a Contract for Worker s Compensation Employer Based Management Program RECOMMENDATION: Authorize General Manager/CEO to enter into a contract with Occlink to provide a specialized Employer Based Worker s Compensation Management Program for one year with two, one-year performance-based extension options for a total cost not to exceed $432,000. FISCAL IMPACT: $186,000 for first year. Total 3 year contract value is $432,000. Fees would be funded through existing Workers Compensation reserves and would result in a potential reduction of reserves up to $1,844,981 over three years. POLICY IMPLICATIONS: Your Board approves contracts and expenditures over $25,000. DISCUSSION: Over the past eight years, Monterey-Salinas Transit staff has aggressively managed worker s compensation claims. Even with our best efforts, inefficiencies built in to the Workers Compensation system result in delayed diagnosis and treatment of employees resulting in increased costs and loss of productivity to MST, and loss of income to MST employees. MST is self insured but relies on third parties for claims administration and utilization review; however these third-parties have little vested interest to manage the overall program or finances related to ongoing claims. A recent analysis of MST s claims reveals that reserves for workers compensation claims related costs will increase from$2.5m in 2009 to $2.9M in Increased funds set aside for workers compensation reserves result in a loss of funds available for MST operations and capital programs. In order to identify a means to reduce the amount of funds required to be set aside in Workers Compensation reserves, staff has researched methods to control and reduce these expenses and to become self-sufficient in managing the overall program.

23 The Occlink model is based on historical experience and program models that have been validated by staff. This model has been successful in our geographic area with over 20 local agricultural companies operating in both the Salinas and Imperial Valleys. The Scope of Work requires Occlink to provide the development and implementation of a customized, state approved Medical Provider Network, a customized web-based claims management system, and vendor management protocols and support with the ultimate goal of controlling and reducing expenses associated with Workers Compensation. The majority of the development takes place in year one with the greatest results produced in years two and three. The estimated hours of work developing the program is over 3,100 hours with roughly two-thirds of the hours spent in the first year. MST staff researched other vendors who would be able to provide some of these services in part; however, Occlink is the only vendor who provides the services in a comprehensive package and MST considers this sole source procurement. Engagement Period Annual Cost Monthly Cost Cumulative Savings Year 1 $186,000 $15,500 $522,458 Year 2 $150,000 $12,500 $889,339 Year 3 $96,000 $8,000 $433,184 Total $432,000 $1,844,981 Staff recommends authorizing staff to enter into an agreement with Occlink for a one year contract with two, one-year options. It is anticipated that MST will recover the three year costs of this program within the first year of its implementation. The results and actual savings realized at the end of year one will provide MST with the information needed to extend options in years two and three. The ultimate goal that MST will realize is a cultural change with fewer reported injuries, financial savings through injury avoidance, and more effective and efficient medical treatment plans for our injured workers. PREPARED BY: REVIEWED BY: Lyn Owens Carl G. Sedoryk

24 Agenda # 6-2 August 10, 2009 Meeting To: From: Subject: Board of Directors Danny Avina, Marketing & Customer Service Manager Survey Research Consultant RFP RECOMMENDATION: Award a contract to conduct passenger and non-passenger surveys. FISCAL IMPACT: Estimated cost is $35,000 for the 2009 Passenger and Non-Passenger Surveys. Funds are in MST s FY 2010 budget. POLICY IMPLICATIONS: Your Board approves expenditures exceeding $25,000. DISCUSSION: Public transit agencies regularly conduct passenger and non-passenger surveys to gauge opinions of customers and to find out information about those individuals who do not currently take public transit. This data can then be used to improve services for existing passengers as well as to increase ridership by marketing MST more effectively to non-riders. These surveys should be conducted approximately every two years to ensure data is current and remains valid as economic, social and population conditions change. MST has issued an RFP for a Survey Research Consultant to conduct in-person surveys of passengers as well as a telephone survey of Monterey County residents who have not used MST transit in the past year. The RFP has been sent to 14 potential Proposers. Responses are due August 3, 2009, and staff will make a recommendation to your Board at the meeting on August 10, PREPARED BY: REVIEWED BY: Danny Avina Carl G. Sedoryk

25 Agenda # 8-1 August 10, 2009 Meeting To: From: Subject: Board of Directors Michael Hernandez, Assistant General Manager/COO Authorize a Permit & Fee Budget for the Frank J. Lichtanski Monterey Bay Operations Center RECOMMENDATIONS: 1. Receive an Update on the budget status for the Frank J. Lichtanski, Monterey Bay Operations Center (FJL). 2. Authorize a budget in the amount of $3,450,000 for the Permitting phase of the project. 3. Authorize staff to pursue financing options for the Permitting, Construction and Move-In project phases. FISCAL IMPACT: $3,450,000 for the Permitting Phase of the project. This represents 5% of the estimated base construction cost. The Permitting budget will be funded through Proposition 1B funds and the interest generated by those funds since March of 2008; the remainder will be from the MST Capital Budget and future Proposition 1B funds, (the specific amount will be provided at the August 10 Board meeting). Proposition 1B funds are dispersed annually based on the sale of bonds by the State of California and are expected to be available during the Permitting and Entitlement phase of the project. POLICY IMPLICATIONS: Your Board approves purchases and contracts over $25,000. DISCUSSION: At the July 14, 2008 meeting your Board authorized awarding a $3,113,000 contract to Boyle Engineering (now AECOM) for architectural and engineering services for the Frank J. Lichtanski, Monterey Bay Operations Center (FJL). A $387,000 contingency budget and site relocation expenses in the amount of $337,000 were approved in March 2009, bringing the Design & Engineering portion of the project to $3,837,000.

26 The contingency budget was used to modify the original OCTA design, including design changes recommended by OCTA staff; scaling down building features and several design changes to accommodate MST s business practices. The costs attributed to the site relocation recreated work on the new site previously completed on the original MST site. Using a simplified version of construction project phases, the FJL project is broken down into 6 distinct phases: Project Initiation & Planning, Design & Engineering, Permitting, Bid & Award, Construction and finally Move-In & Operations. As the Design/Engineering phase of the project draws to a conclusion, MST is transitioning into the Permitting phase which will require significant development fees and permit costs from various jurisdictions/agencies. Permits and fees (see budget details) include but are not limited to fees from the following jurisdictions & agencies: Monterey County: Planning & Plan Check Fees, FORA, Fire Department, Water Agencies, School Districts, Utilities including Phone and PG&E. Many of the fee amounts are at this point unknown and generally are based on time/materials, set at specific hourly rates, and/or square footage. Permits and fees can range from a conservative 4%, up to 8%, of a construction budget. Based on the recent cost estimate from AECOM, staff estimates the base construction costs to be approximately $69,000,000. This base construction estimate does not include site improvements, utility relocation, project management, construction contingency or other move-in expenses. As construction documents near 100% completion later this year, MST will receive an updated construction estimate and will finalize the budget requirement. To avoid project delays and to meet County and other jurisdiction deadlines, staff requests authority to spend up to $3,450,000, or 5% of the estimated base construction costs for this separate and distinct Permitting Phase of the project. MST was required to pay a $79,381 deposit to Monterey County Planning and Marina Coast Water District. MST currently has $1,263,000 available for Permitting and associated fees and, if approved by your Board, staff will identify funds for the remaining $2,187,000 in estimated permitting fees, which might include new/future Proposition 1B funds. Staff s goal is to expedite the FJL project timeline in preparation for another round of potential Federal American Recovery and Reinvestment Act funding (commonly known as federal stimulus) slated for shovel ready projects by the end of the year or early As we move towards the Bidding & Award project phase staff will seek the most favorable financing options to minimize project delays, take advantage of the current downturn in construction prices and maximize Federal funding opportunities.

27 Approval of this item will authorize staff to spend up to $3,450,000 for permits, and fees and also pursue financing options for Permitting, Construction and the final Move-In & Operation phases. At a future Board meeting staff will provide an update on construction cost estimates and funding of this project. PREPARED BY: REVIEWED BY: Michael Hernandez Carl Sedoryk

28 Frank J. Lichtanski - Monterey Bay Operations Center BUDGET DETAIL - As of August 10, BUDGET SUMMARY - As of August 10, 2009: Budget: Obligated Funds/ Expenses to Date: 2 Design & Engineering - Base Fee: $3,113,000 $3,113,000 3 Contingency Budget $387,000 $365,697 4 Relocation Budget $337,000 $307,337 5 Permits/Fees (If Approved August 10, 2009) $3,450,000 $79,381 6 Total: $7,287,000 $3,865, FJL Projected Design, Engineering Budget: Budget: Expenses: 9 AECOM Design/Engineering Base Fee - July 2008 $3,113, Base Fee (Obligated/Expenses to Date) $3,113, Total: $3,113,000 $3,113, Balance: $ Design/Engineering - Contingency Budget: March 2009 Budget: Expenses: 15 Contingency Budget (Obligated/Expenses to Date) $387, Design Changes, Maintenance Building $323, Entitlement Deposit (AECOM time/materials) $25, Entitlement Fee T&M $15, PG&E new service engineering $10, Enhanced Commissioning for LEED Design $7, Refund for EIR work -$15, Total: $387,000 $365, Balance: $21, Site Relocation Budget: March 2009 Budget: Expenses: 26 Whispering Oaks Site Relocation Expenses $337, AECOM Design Relocation Expenses to Date $307, Total: $337,000 $307, Balance: $29,663 Frank J. Lichtanski - Monterey Bay Operations Center BUDGET DETAIL - As of August 10, Permits & Fees Budget: (If Approved August 10, 2009) Budget: Expenses: 31 Monterey County & Jurisdiction Permits & Fees to Date $3,450, County of Monterey Planning (Deposit) $76, Marina Coast Water Dist. Connect Fee (Deposit ) $3, Total: $3,450,000 $79, Balance: $3,370, Proposed Budget: Estimated or Expenses To Date: 37 Monterey County & Jurisdiction Permits & Fees: 38 Estimated Permits & Fees (5% of base construction) $3,450, Marina Coast Water District Plan Review $5, Marina Coast Water District Connect Fee (deposit) $3, Marina Coast Water District Connection TBD 42 Special Inspections and Tests TBD 43 PG&E - Utility Relocation and Improvements TBD 44 Developer Fees: Fire & School District TBD 45 Monterey County Water Deposit $350, County of Monterey Planning Fees TBD 47 FORA Impact Fees TBD 48 County of Monterey Planning (Deposit) $76, Monterey County Building Dept. Plan Check Review $500, Environmental Impact Report $225, LEED Support Fee $158,864 * 52 Total: $3,450,000 $1,318, * May Be Cost Shared With RTD

29 Agenda # 9-1 August 10, 2009 Meeting To: From: Subject: Board of Directors C. Sedoryk, General Manager/CEO Modify Sand City Transit Shelter Maintenance Agreement RECOMMENDATION: Accept proposal (Attachment 1) from Sand City regarding transfer of maintenance responsibilities for Edgewater Transit Exchange from MST to City. FISCAL IMPACT: None. The loss of approximately $25,000 per year from Sand City for maintenance costs related to the Edgewater Transit Exchange will be offset by reduced labor and contract expenses that MST incurs in maintaining facilities at this location. POLICY IMPLICATIONS: The proposed arrangement for maintenance of the shelters is consistent with other major transfer locations including Del Monte Center, and Northridge Mall. DISCUSSION: Background In 1998, MST entered into an agreement with Sand City to provide public transit services to destinations within the jurisdiction including Sand Dollar and Edgewater Shopping Centers. The Edgewater Transit Exchange was established at this site. Since 1998, daily bus movements through the Edgewater Transit Exchange have increased from 94 to over 300 on a typical weekday. Currently, MST estimates over 300,000 passenger boardings on MST buses are made at the Sand City shopping centers annually. Additionally, MST RIDES makes approximately 400 trips to Sand City destinations each year. The initial Memorandum of Understanding called for an annual fee of $79,900 that was based on the costs of additional mileage to serve the Edgewater Transit Exchange operating 94 bus movements each day. The dollar amount was increased annually based on the percent increase of MST cost per hour; not taking into account increased levels of service to Edgewater.

30 After numerous changes over the subsequent years to the terms of the agreement with the City, MST and the City most recently agreed in June 2005 to MST providing transit service to, and maintaining facilities of the Edgewater Shopping Center in exchange for MST receiving the City s annual Local Transportation Fund allocation of $7,000 and an additional annual payment of $25,000. The agreement also provided for the shared expense of replacing and refurbishment of shelters at this location. MST has received a proposal and supporting resolutions from Sand City staff that proposes to eliminate the annual payment of $25,000 to MST and the City will assume responsibility for the regular and ongoing maintenance and cleaning of the shelters, trash receptacles, and signage at the Edgewater Transit Exchange. Staff recommends acceptance of the proposal from Sand City as the terms of this agreement are comparable to MST services provided to other shopping centers including Del Monte Shopping Center in Monterey, and Northridge Center in Salinas. It is also compatible with the pending AB 644 as the jurisdiction agrees to provide all of its Local Transportation Funds to MST. PREPARED BY: Carl Sedoryk Attachment: Draft Agreement between MST and Sand City (June 2009) C: S. Matarazzo, City of Sand City

31 Agenda # 9-2 August 10, 2009 Meeting To: From: Subject: Board of Directors H. Harvath, Assistant General Manager Finance & Administration Temporary Fare Reduction Promotion RECOMMENDATION: Approve a temporary reduction in MST s base cash fares of 25 cents (15 cents for discount fare) beginning September 5, 2009 and ending on or before May 29, FISCAL IMPACT: An estimated $320,000 in passenger fares not collected as previously identified in MST s FY 2010 budget. This revenue reduction would be covered by future interest savings and additional eligible operating generated through a portion of MST s American Recovery and Reinvestment Act (ARRA) funds. POLICY IMPLICATIONS: Your Board approves adjustments to passenger fares. DISCUSSION: The MST FY 2010 budget identified $5,821,295 in fixed-route passenger fares and $562,000 in RIDES paratransit fares as a portion of anticipated revenues for the coming year. In February of 2009, Congress passed and the President signed the American Recovery and Reinvestment Act, which has provided MST funding over the next two years to support job creation, avoid job elimination and to expand local infrastructure for the benefit of the general public. MST has already met the ARRA requirement of spending at least 50% of its funds within six months of the effective date of the legislation by paying off the remainder of its 2002 $19 million 46-bus acquisition approximately 2½ years early. This early debt repayment will save MST an estimated $275,000 in future interest payments funds that would have come out of MST s current and future operating budgets. In addition, the ARRA allows transit agencies to use up to 10% of its rural funds ($63,458) to cover rural paratransit operations. In an effort to pass on the value of MST s ARRA funds to its customers, staff is proposing a temporary fare reduction that would apply to cash fares paid by fixed-route passengers at the farebox in the amount of 25 cents for regular customers and 15 cents

32 for discount customers (65 years or older, individuals with disabilities, Medicare Card holders, or children over 46 tall to 18 years old). This would reduce the base fare from $2.50 per zone to $2.25 per zone ($1.25 to $1.10 per zone for discount). In addition, staff is recommending a corresponding 25 cents per zone temporary reduction in RIDES cash fares from $3.00 to $2.75. No other passes or fare media would be eligible for the discount. Based on MST survey data regarding the percentage of passengers paying with cash, eligible for discounts, and number of transfers required to complete the trip, staff estimates that approximately $320,000 less in fares would be collected during the period between September 5, 2009 and May 29, Pending its approval by your Board, the temporary fare reduction would be monitored closely by staff. If fare collection rates fall significantly below staff s estimates as presented within this discussion, staff would return to the board with a recommendation to end the temporary fare reduction early. This proposed temporary fare reduction would allow MST passengers to keep more of their income for daily necessities like food, medicine and other purchases. Assuming that these purchases are made locally at independent businesses, every dollar spent has a multiplier effect of an additional 68 cents as these funds are spent by business owners, their employees and suppliers as they make subsequent purchases for goods and services in the local economy (Andersonville Study of Retail Economics, as cited in the Monterey County Weekly November 20, 2008). Based on staff estimates, the $320,000 that passengers would save on fares and spend on other items locally could have a total economic impact of as much as $538,000. In addition to being a benefit for MST s passengers during these difficult economic times, the proposed temporary fare reduction would also allow staff to analyze fare levels with regards to ridership trends to gauge the elasticity of demand for transit in Monterey County. In the past, ridership has generally increased despite increases in fares. However, MST has recently seen considerable reductions in ridership in certain sectors of its service area. While much of this drop may be attributed to the most severe economic downturn and unemployment rates since the Great Depression, MST s January 2009 fare increase from $2.00 to $2.50 may have also played a role in the decrease in ridership. The data gleaned from the temporary fare reduction would assist staff in judging the impacts of fare levels on ridership trends. PREPARED BY: REVIEWED BY: Hunter Harvath Carl G. Sedoryk

33 Agenda # 9-3 August 10, 2009 To: From: Subject: Board of Directors C. Sedoryk, General Manager/CEO General Manager /CEO Performance Evaluation Process RECOMMENDATION: Receive report on General Manager /CEO performance evaluation process. FISCAL IMPACT: None. POLICY IMPLICATIONS: On September 12, 2007 your Board adopted an employment agreement that states in part that the Board shall provide an annual performance evaluation of the GM/CEO by September 30 th of each year. DISCUSSION: At your meeting of August 10, 2009 you will be provided a packet that will include a copy of the General Manager/CEO job description, a summary of performance over the past year in pursuit of achievement of the Board strategic plan, and performance evaluation forms to rate the overall performance of the General Manager/CEO. The completed evaluation forms should be forwarded to Board Chair Armenta by August 31, The Board Chair will accumulate the results and share them with the full Board in closed session at our September 10, 2009 meeting. The employment agreement also states that a performance incentive not to exceed 5% of the total base salary as of July 1, 2009 may be paid to the GM/CEO based upon performance in accordance with achievement of Board adopted goals and objectives. This incentive shall be a one-time payment during each contract year and does not increase the base pay and is comparable to the performance incentive program that is currently offered to other MST staff and management personnel. A Closed Session item will be placed on the September 14, 2009 Board agenda to discuss the General Manager/CEO performance evaluation and performance incentive. PREPARED BY: Carl G. Sedoryk

34 Agenda # 10-1 August 10, 2009 Meeting To: From: Subject: Board of Directors C. Sedoryk, General Manager/CEO Monthly Report Attached are the most recent monthly statistics and the reports from the Administration and Operations/Maintenance Departments. Since our last meeting MST staff implemented several new services including the Carmel Trolley on July 4 th, and nine new routes for the Presidio of Monterey on July 6th. MST also received it s first allocation of federal ARRA stimulus funds and paid of all outstanding debt on MST vehicles. The recently passed state budget, once again deferred state transit operating assistance to other general fund programs. Related to this, the California State Court of Appeals has ruled unanimously that these diversions are illegal. The Governor is appealing this decision to the State Supreme Court. AB 644 continues to work its way through the state legislature without opposition or controversy. At the federal level it seems likely that reauthorization of the six year transportation funding bill will be delayed until the next calendar year. Staff continues to identify opportunities to apply for federal ARRA stimulus funds. Preliminary operating results indicate that overall ridership decreased 4.9% with fixed route ridership decreasing between January and June as unemployment in region reached record levels. Staff cuts in administrative expenses and aggressive pursuit of grant opportunities have balanced overall revenues and expenses for the fiscal year are in balance and MST remains in a financially sound position. Attachment #1 Fixed Route Bus Monthly Boardings Attachment #2 Fixed Route Bus Comparative Statistics Attachment #3 MST RIDES Monthly Boardings Attachment #4 MST RIDES Comparative Statistics Attachment #5 Operations Department Report May/June 2009 Attachment #6 Facilities & Maintenance Department Report May/June 2009 Attachment #7 Administration Department Report May/June 2009 PREPARED BY: Carl G. Sedoryk

35 June 1, 2009 To: From: M. Hernandez, Assistant General Manager / C.O.O. R. Weber, Director of Transportation Services Subject: Transportation Department Monthly Report May 2009 FIXED ROUTE BUS OPERATIONS: System Wide Service: (Fixed Route & DART Services) Preliminary boarding statistics indicate that ridership decreased by 17.4% in May 2009, (333,371), as compared to May 2008, (403,737). For the fiscal year-to-date, system wide boardings have decreased by 4.7% as compared to the same period last year. Productivity decreased from 21.6 passengers per hour (May 2008), to 17.5 PPH in May of this year. Seasonal Service: From May 1 through May 24 th, The MST Trolley Service in Salinas serving Hartnell College and downtown Salinas was in service weekdays from 1:00 AM 3:00 PM. Preliminary boarding statistics show 1,233 passenger boardings for this period. May 25 th : The MST Trolley Monterey commenced operations in downtown Monterey. Preliminary boarding statistics show 9,115 passenger boardings for this period. May 25 th : As part of the summer service change, the Line 22 Big Sur began providing service seven days per week. Supplemental / Special Services: None to report System Wide Statistics: Ridership: 333,371 Vehicle Revenue Hours: 19,003:54 Vehicle Revenue Miles: 301,094 System Productivity: 17.5 Passengers Per Vehicle Revenue Hour Scheduled One-Way Trips: 27,860 Time Point Adherence: Of 99,613 total time-point crossings sampled for the month of May, the TransitMaster system recorded 15,076 delayed arrivals to MST s published time-points system-wide. This denotes that 84.87% of all scheduled arrivals at published time-points were on time. (See MST Fixed-Route Bus ~~ On Time Compliance Chart FY 2009.) Page 1 of 3

36 Service arriving later than 5 minutes beyond the published time point is considered late. The ontime compliance chart (attached) reflects system wide on-time performance as a percentage to the total number of reported time-point crossings. Trips With 10 or More Standees: There were 14 reported trips with 10 or more standees for the month of May. (See Operations Summary report for further information) Cancelled Trips: There were a total of sixteen (16) cancelled trips for the month of May for both directly operated and contracted services. Reason MST MV Transportation % Of All Missed Accident % Driver / Passenger Illness % Traffic % Mechanical % Employee Injury % Operational Error % Totals 16 0 Documented Occurrences: MST Coach Operators are required to complete an occurrence report for any unusual incident that occurs during their work day. The information provided within theses reports is used to identify trends, which often drive changes in policy or standard operating procedures. The following is a comparative summary of reported incidents for the month(s) of May 2008 and 2009: Other: Occurrence Type May-08 May-09 Accident: MST Involved 5 3 Medical Emergency 1 1 Object Coach 1 2 Passenger Conflict 2 3 Passenger Fall 7 2 Passenger Injury 1 1 Employee Injury 0 1 Other 5 5 Near Miss 0 1 Unreported Damage 1 1 Total Occurrences Saturday May 2 All fixed route operations were returned to the Monterey Transit Plaza following the repair of Pearl St. CONTRACTED SERVICES: MST RIDES ADA / ST Paratransit Program: Preliminary boarding statistics for the MST RIDES program reflect that for the month of May there were 9,175 passenger boardings. This represents a 7.15% decrease in passenger trips from May of Fiscal year-to-date passenger boardings for this service have increased by 33.33% over the same period last year. Page 2 of 3

37 For the month of May, % of all scheduled trips for the MST RIDES Program arrived on time, increasing from % in May of (See MST RIDES ~~ On Time Compliance Chart FY 2009.) Productivity for May of this year was at 2.0 passengers per hour, which represents no change as compared to May of Paratransit Certification Statistics: Other: For the month of May, 109 applications were reviewed, resulting in 103 approvals and 6 denials. Of the approvals, 70 were new program participants, and 33 were recertifications. Nine (9) program participants were marked as inactive in May. As of July 29, 2009, there are 3,561 registered / active program participants. 05/25/09: Coach 9008 was involved in a minor collision causing $500 in damage to the coach. There were not injures reported. 05/26/09: Coach 931 was involved in a collision causing $922 in damage to the coach. There were not injures reported. COMMUNICATIONS CENTER: In May, the Communications Center summoned public safety agencies on eleven (11) separate occasions to MST s transit vehicles and facilities: Agency Type Incident Type Number Of Responses Police Passenger Incident 8 Emergency Medical Services Medical Emergency 3 Robert Weber ATTACHMENTS: MST Fixed-Route Bus ~~ On Time Compliance FY MST RIDES ~~ On Time Compliance FY Page 3 of 3

38 July 31, 2009 To: From: M. Hernandez, Assistant General Manager / C.O.O. R. Weber, Director of Transportation Services Subject: Transportation Department Monthly Report June 2009 FIXED ROUTE BUS OPERATIONS: System Wide Service: (Fixed Route & DART Services) Preliminary boarding statistics indicate that ridership decreased by 13.2% in June 2009, (358,296), as compared to June 2008, (412,863). For the fiscal year, system wide boardings have decreased by 5.5% as compared to last fiscal year. Productivity decreased from 21.9 passengers per hour (June 2008), to 18.2 PPH in June of this year. Seasonal Service: Throughout June, the MST Trolley Monterey service continued operation in downtown Monterey. Preliminary boarding statistics for this service is not yet available. The Line 22 Big Sur continued its summer schedule providing service 7 days a week throughout the month of June. Preliminary boarding statistics for this service is not yet available. Supplemental / Special Services: June 26-28: MST provided supplemental service on the Lines 9 & 10 for the annual Blues Festival held at the Monterey County Fairgrounds. Preliminary boarding statistics show that 2,036 passengers were transported during this three day event. System Wide Statistics: Ridership: 358,296 Vehicle Revenue Hours: 19,723 Vehicle Revenue Miles: 309,946 System Productivity: 18.2 Passengers Per Vehicle Revenue Hour Scheduled One-Way Trips: 29,954 Time Point Adherence: Of 102,902 total time-point crossings sampled for the month of June, the TransitMaster system recorded 14,151 delayed arrivals to MST s published time-points system-wide. This denotes that 86.25% of all scheduled arrivals at published time-points were on time. (See MST Fixed-Route Bus ~~ On Time Compliance Chart FY 2009.) Service arriving later than 5 minutes beyond the published time point is considered late. The ontime compliance chart (attached) reflects system wide on-time performance as a percentage to the total number of reported time-point crossings. Page 1 of 3

39 Trips With 10 or More Standees: There were ten (10) reported trips with 10 or more standees for the month of June. (See Operations Summary report for further information) Cancelled Trips: There were a total of eleven (11) cancelled trips for the month of June for both directly operated and contracted services. Reason MST MV Transportation % Of All Missed Accident % Driver / Passenger Illness % Traffic % Mechanical % Passenger Disturbance % Operational Error % Totals 11 0 Documented Occurrences: MST Coach Operators are required to complete an occurrence report for any unusual incident that occurs during their work day. The information provided within theses reports is used to identify trends, which often drive changes in policy or standard operating procedures. The following is a comparative summary of reported incidents for the month(s) of June 2008 and 2009: Occurrence Type June-08 June-09 Accident: MST Involved 1 4 Medical Emergency 0 1 Object Coach 3 0 Passenger Conflict 4 9 Passenger Fall 2 4 Passenger Injury 0 0 Employee Injury 0 0 Other 2 1 Near Miss 0 0 Unreported Damage 0 0 Total Occurrences CONTRACTED SERVICES: MST RIDES ADA / ST Paratransit Program: Preliminary boarding statistics for the MST RIDES program reflect that for the month of June there were 8,983 passenger boardings. This represents a 4.32% decrease in passenger trips from June of For the fiscal year, overall passenger boardings for this program have increased by 29.31% over last fiscal year. For the month of June, % of all scheduled trips for the MST RIDES Program arrived on time, increasing from % in June of (See MST RIDES ~~ On Time Compliance Chart FY 2009.) Productivity for June of this year was at 1.9 passengers per hour, falling slightly from 2.0 in June of Page 2 of 3

40 Paratransit Certification Statistics: Other: For the month of June, 74 applications were reviewed, resulting in 71 approvals and 3 denials. Of the approvals, 54 were new program participants, and 17 were recertifications. Seven (7) program participants were marked as inactive in June. As of July 29, 2009, there are 3,561 registered / active program participants. June 8: Operated by MV Transportation Inc, The new MST Line 78 (Presidio Pacific Grove) began providing service to New Monterey, Pacific Grove, and the Presidio of Monterey. Preliminary boarding statistics for this service is not yet available. COMMUNICATIONS CENTER: In June, the Communications Center summoned public safety agencies on seven (7) separate occasions to MST s transit vehicles and facilities: Agency Type Incident Type Number Of Responses Police Passenger Incident 6 Emergency Medical Services Medical Emergency 1 Robert Weber ATTACHMENTS: MST Fixed-Route Bus ~~ On Time Compliance FY MST RIDES ~~ On Time Compliance FY Page 3 of 3

41 On-Time Compliance MST FIXED ROUTE ON-TIME COMPLIANCE FY 2009 June 2009 Data Sampled: 89.0% FY08 FY09 FY09 FY09 ON-TIME TIME POINT DELAYED ARRIVALS ON-TIME MONTH PERFORMANCE COUNT 5 + MINUTES PERFORMANCE Jul 82.66% 105,748 16, % Aug 81.15% 105,498 19, % Sept 81.75% 93,173 17, % Oct 84.26% 100,339 20, % Nov 84.29% 89,667 14, % Dec 85.61% 94,541 13, % Jan 89.11% 94,414 11, % Feb 86.44% 87,068 11, % March 86.64% 97,639 12, % April 86.05% 94,617 14, % May 84.69% 99,613 15, % June 85.37% 102,902 14, % Total N/A 1,165, ,324 N/A Monthly Average 84.84% 97,102 15, % 90% On-Time Compliance FY 2009 Goal 87% 80% 70% 60% 50% 40% 30% 20% 10% 0% Jul Aug Sept Oct Nov Dec FY08 Jan FY09 Feb March April May June P:\Administration\Office Admin\AGENDA\FY 2010\August 09\Fixed Route On Time compliance FY 09 Page 1

42 June 2009 Data Sampled: 89.0% P:\Administration\Office Admin\AGENDA\FY 2010\August 09\Fixed Route On Time compliance FY 09 Page 2

43 ON-TIME PERFORMANCE/INCONVENIENCED PASSENGERS - FY2004 June 2009 Data Sampled: 89.0% TPC = Timepoint Crossings Inconvenienced passengers determined by: Total passengers x delayed arrivals On-Time Performance = arriving no later than 3 miutes of published schedule Delayed Arrival = arriving later than 3 minutes of published schedule Total Inconvenienced % Delayed % On-Time 1st Quarter Passengers Passengers Arrivals at TPC Performance July 452, % 84.49% August 451, % 81.21% September 404, % 81.42% Total 1,308, , % 82.37% October 409, % 79.59% November 343, % 83.36% December 337, % 86.24% Total 1,090, , % 83.07% 3rd Quarter January 326, % 87.50% February 320, % 86.81% March 388, % 86.78% Total 1,035, , % 87.03% 4th Quarter April 380, % 73.02% May 397, % 73.25% June % 76.50% 1,190, , % 74.26% FY 2004 Total Delayed % Delayed % On-Time Quarters Passengers Passengers Arrivals at TPC Performance 1st Quarter 1,308, , % 82.37% 2nd Quarter 1,090, , % 83.07% 3rd Quarter 1,035, , % 76.55% 4th Quarter 1,190, , % 74.26% Total 4,624,558 1,093, % 80.66% Confirm stats P:\Administration\Office Admin\AGENDA\FY 2010\August 09\Fixed Route On Time compliance FY 09 Page 3

44 On-Time Compliance MST RIDES ON TIME COMPLIANCE FY FY08 FY09 ON-TIME ON-TIME MONTH PERFORMANCE PERFORMANCE Jul 88.09% 82.41% Aug 86.21% 82.31% Sept 88.13% 82.42% Oct 88.81% 85.28% Nov 88.19% 89.17% Dec 88.18% 86.48% Jan 91.05% 87.75% Feb 88.29% 86.42% March 86.91% 84.42% April 88.57% 87.87% May 83.46% 86.88% June 83.37% 86.98% Monthly Average 88.21% 85.70% 100% 90% MST RIDES On-Time Compliance FY Goal 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Jul Aug Sept Oct Nov Dec FY08 Jan FY09 Feb March April May June P:\Administration\Office Admin\AGENDA\FY 2010\August 09\MST RIDES On Time compliance FY 09 Page 1

45 Monterey-Salinas Transit Operations Summary Report Fixed Route and DART Service July 2008 May 2009

46 Fixed Route & DART Monthly Operations Summary Report May 2009 Service Delivered Service Quality Ridership 333,371 On-timeTime Points 84,537 Passengers / Vehicle Revenue Hour Delayed Time Points 15,076 One-way Trips Scheduled 27,860 Percent On-time Boardings 84.99% Cancelled Trips 16 Overcrowded Trips 14 Systemwide Service: Ridership continues to decline as the local economy suffers through the recession, dropping 17.4% in May 2009 compared to May Vehicle revenue hours increased slightly resulting in a 18.7% drop in productivity, from passengers per hour last May to passengers per hour in May A similar comparison of systemwide ridership from July through May shows a 4.7% decline for this year compared to last year. Of note is the reduction in the number of overcrowded trips reported, dropping from 106 in May 2008 to only 14 for May This decrease in ridership is likely a large contributory factor. Seasonal Service: None operated. Supplemental Service: None operated. 5,000,000 4,000,000 3,000,000 2,000,000 1,000,000 - Systemwide Ridership 4,474,631 4,242,711 4,041,415 FY 07 FY 08 FY 09 Jul-May Jul - Jun 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 85.0% Jul On Time Passenger Boardings On-time Delayed Target 87% 82.4% 81.7% 79.5% 83.6% 86.1% 87.3% 86.8% 86.99% 84.48% Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Systemwide Pax / Revenue Hour No supplemental service was operated this month FY 07 FY 08 FY 09

47 Fixed Route & DART Monthly Operations Summary Report May 2009 Line trips 4% Line trips 5% Line trips 12% Overcrowded Trip Reports by Line - FY09 YTD Other Lines - 41 trips 5% Line 9-75 trips 9% Routes accounting for less than 2% of all overcrowding are consolidated as " other " Line trips 21% Line trips 30% Line trips 14% Cancelled Trips by Month - FY09 YTD Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 0 MST Accident 21 Trips 19% Cancelled Trips by Reason - FY09 YTD Other 15 Trips 14% Passenger Boarding 8 Trips 7% Non MST Accident 2 Trips 2% Traffic 15 Trips 14% Mechanical Failure 37 Trips 34% Employee Error 11 Trips 10%

48 Ridership by Line - May 2009 Total Passengers 20-Monterey-Salinas 41-East Alisal - Northridge 45,342 43, Fremont-Ord Grove 42-East Alisal - Westridge 30,399 28,904 9-Fremont-Hilby 2-Monterey-Pacific Grove 29-Watsonville-Salinas 11-Edgewater-Carmel 23-Salinas-King City 16-Monterey-Marina 43-Memorial Hospital MST Trolley Monterey 1-Monterey-Pacific Grove 49-Northridge 28-Watsonville-Salinas 5-Monterey-Carmel 45-East Market-Creekbridge 24-Carmel Valley-Grapevine Express 44-Northridge 46-Natividad 55-Monterey-San Jose Express Monterey Peninsula DART 4-Carmel-Carmel Rancho 7-Monterey-Carmel 48-East Salinas - Airport Business Center 21-Monterey-Salinas 27-Watsonville-Marina MST Trolley Salinas MST OnCall 12/14-Dunes via NPS 56-Monterey-Memorial Hospital 6-Edgewater - Ryan Ranch 22-Big Sur 22,487 18,422 15,544 13,487 13,203 10,772 10,168 9,115 8,599 8,468 8,456 7,002 6,632 6,155 4,648 4,036 2,536 2,306 2,143 1,946 1,580 1,440 1,425 1,233 1,153 1, ,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 50,000

49 Productivity by Line - May 2009 Passengers Per Hour MST Trolley Monterey 43-Memorial Hospital Fremont-Ord Grove 41-East Alisal - Northridge 20-Monterey-Salinas 9-Fremont-Hilby 46-Natividad 2-Monterey-Pacific Grove 11-Edgewater-Carmel 42-East Alisal - Westridge 49-Northridge 5-Monterey-Carmel East Market-Creekbridge 29-Watsonville-Salinas 23-Salinas-King City 44-Northridge 21-Monterey-Salinas 7-Monterey-Carmel 1-Monterey-Pacific Grove 28-Watsonville-Salinas 16-Monterey-Marina MST Trolley Salinas Carmel Valley-Grapevine Express 6-Edgewater - Ryan Ranch 48-East Salinas - Airport Business Center 4-Carmel-Carmel Rancho 55-Monterey-San Jose Express 27-Watsonville-Marina 12/14-Dunes via NPS 22-Big Sur 56-Monterey-Memorial Hospital Monterey Peninsula DART MST OnCall

50 Schedule Adherence by Line - May 2009 Percent On-time Timepoints MST Trolley Salinas 5-Monterey-Carmel 6-Edgewater - Ryan Ranch 11-Edgewater-Carmel 10-Fremont-Ord Grove 44-Northridge 20-Monterey-Salinas 1-Monterey-Pacific Grove 28-Watsonville-Salinas 7-Monterey-Carmel 98.5% 96.0% 94.3% 92.3% 91.6% 90.9% 90.1% 89.1% 89.0% 88.8% MST Trolley Monterey 9-Fremont-Hilby 2-Monterey-Pacific Grove 56-Monterey-Memorial Hospital 16-Monterey-Marina 4-Carmel-Carmel Rancho 22-Big Sur 21-Monterey-Salinas 46-Natividad 43-Memorial Hospital 42-East Alisal - Westridge 29-Watsonville-Salinas 27-Watsonville-Marina 41-East Alisal - Northridge 24-Carmel Valley-Grapevine Express 55-Monterey-San Jose Express 23-Salinas-King City 45-East Market-Creekbridge 49-Northridge 48-East Salinas - Airport Business Center 86.8% 86.5% 85.6% 84.4% 84.4% 83.1% 82.8% 82.7% 82.5% 82.0% 81.7% 81.2% 81.1% 80.7% 80.0% 76.2% 75.2% 74.0% 72.1% 70.4% 0% 20% 40% 60% 80% 100% 87% adherence standard * No adherence data available for line 12-Monterey via NPS due to routing changes that occurred between run cuts

51 May 2009 Systemwide Ridership: 333,371 Systemwide Revenue Hours: 19003:54 Systemwide Revenue Miles: 301,094.6 Primary Routes Line Ridership VRHrs VRMi Pax/Hr % Riders % Hrs 1-Monterey-Pacific Grove 8, :35 7, % 3.9% 9-Fremont-Hilby 22, :52 9, % 5.1% 10-Fremont-Ord Grove 30, :21 11, % 5.6% 41-East Alisal - Northridge 43, :46 18, % 8.7% 42-East Alisal - Westridge 28, :01 14, % 7.0% Total 133, :35 61, % 30.3% Local Routes Line Ridership VRHrs VRMi Pax/Hr % Riders % Hrs 2-Monterey-Pacific Grove 18, :42 11, % 4.4% Monterey Peninsula DART 2, :00 9, % 4.1% 4-Carmel-Carmel Rancho 2, :43 3, % 2.1% 5-Monterey-Carmel 7, :19 4, % 1.9% 6-Edgewater - Ryan Ranch :00 1, % 0.3% 7-Monterey-Carmel 1, :20 1, % 0.8% MST OnCall 1, :30 4, % 2.1% 11-Edgewater-Carmel 13, :39 9, % 3.2% 12/14-Dunes via NPS 1, :20 2, % 1.1% 16-Monterey-Marina 10, :59 17, % 5.0% 43-Memorial Hospital 10, :25 3, % 1.6% 44-Northridge 4, :00 4, % 1.8% 45-East Market-Creekbridge 6, :55 5, % 2.1% 46-Natividad 4, :44 1, % 1.0% 48-East Salinas - Airport Business Center 1, :20 4, % 1.2% 49-Northridge 8, :18 3, % 2.3% Total 94, :14 89, % 34.9% Regional Routes Line Ridership VRHrs VRMi Pax/Hr % Riders % Hrs 20-Monterey-Salinas 45, :56 35, % 9.4% 21-Monterey-Salinas 1, :40 2, % 0.6% 23-Salinas-King City 13, :09 26, % 4.6% 24-Carmel Valley-Grapevine Express 6, :00 15, % 3.9% 27-Watsonville-Marina 1, :40 7, % 1.5% 28-Watsonville-Salinas 8, :40 20, % 3.8% 29-Watsonville-Salinas 15, :40 16, % 5.0% 55-Monterey-San Jose Express 2, :19 14, % 2.5% 56-Monterey-Memorial Hospital :25 5, % 0.9% Total 94, :29 144, % 32.2% Seasonal / Supplemental Service Line Ridership VRHrs VRMi Pax/Hr % Riders % Hrs 22-Big Sur :30 2, % 0.6% MST Trolley Salinas 1, : % 0.6% Total 10, :36 5, % 2.6%

52 June 1, 2009 To: From: M. Hernandez, Assistant General Manager / C.O.O. R. Weber, Director of Transportation Services Subject: Transportation Department Monthly Report May 2009 FIXED ROUTE BUS OPERATIONS: System Wide Service: (Fixed Route & DART Services) Preliminary boarding statistics indicate that ridership decreased by 17.4% in May 2009, (333,371), as compared to May 2008, (403,737). For the fiscal year-to-date, system wide boardings have decreased by 4.7% as compared to the same period last year. Productivity decreased from 21.6 passengers per hour (May 2008), to 17.5 PPH in May of this year. Seasonal Service: From May 1 through May 24 th, The MST Trolley Service in Salinas serving Hartnell College and downtown Salinas was in service weekdays from 1:00 AM 3:00 PM. Preliminary boarding statistics show 1,233 passenger boardings for this period. May 25 th : The MST Trolley Monterey commenced operations in downtown Monterey. Preliminary boarding statistics show 9,115 passenger boardings for this period. May 25 th : As part of the summer service change, the Line 22 Big Sur began providing service seven days per week. Supplemental / Special Services: None to report System Wide Statistics: Ridership: 333,371 Vehicle Revenue Hours: 19,003:54 Vehicle Revenue Miles: 301,094 System Productivity: 17.5 Passengers Per Vehicle Revenue Hour Scheduled One-Way Trips: 27,860 Time Point Adherence: Of 99,613 total time-point crossings sampled for the month of May, the TransitMaster system recorded 15,076 delayed arrivals to MST s published time-points system-wide. This denotes that 84.87% of all scheduled arrivals at published time-points were on time. (See MST Fixed-Route Bus ~~ On Time Compliance Chart FY 2009.) Page 1 of 3

53 Service arriving later than 5 minutes beyond the published time point is considered late. The ontime compliance chart (attached) reflects system wide on-time performance as a percentage to the total number of reported time-point crossings. Trips With 10 or More Standees: There were 14 reported trips with 10 or more standees for the month of May. (See Operations Summary report for further information) Cancelled Trips: There were a total of sixteen (16) cancelled trips for the month of May for both directly operated and contracted services. Reason MST MV Transportation % Of All Missed Accident % Driver / Passenger Illness % Traffic % Mechanical % Employee Injury % Operational Error % Totals 16 0 Documented Occurrences: MST Coach Operators are required to complete an occurrence report for any unusual incident that occurs during their work day. The information provided within theses reports is used to identify trends, which often drive changes in policy or standard operating procedures. The following is a comparative summary of reported incidents for the month(s) of May 2008 and 2009: Other: Occurrence Type May-08 May-09 Accident: MST Involved 5 3 Medical Emergency 1 1 Object Coach 1 2 Passenger Conflict 2 3 Passenger Fall 7 2 Passenger Injury 1 1 Employee Injury 0 1 Other 5 5 Near Miss 0 1 Unreported Damage 1 1 Total Occurrences Saturday May 2 All fixed route operations were returned to the Monterey Transit Plaza following the repair of Pearl St. CONTRACTED SERVICES: MST RIDES ADA / ST Paratransit Program: Preliminary boarding statistics for the MST RIDES program reflect that for the month of May there were 9,175 passenger boardings. This represents a 7.15% decrease in passenger trips from May of Fiscal year-to-date passenger boardings for this service have increased by 33.33% over the same period last year. Page 2 of 3

54 For the month of May, % of all scheduled trips for the MST RIDES Program arrived on time, increasing from % in May of (See MST RIDES ~~ On Time Compliance Chart FY 2009.) Productivity for May of this year was at 2.0 passengers per hour, which represents no change as compared to May of Paratransit Certification Statistics: Other: For the month of May, 109 applications were reviewed, resulting in 103 approvals and 6 denials. Of the approvals, 70 were new program participants, and 33 were recertifications. Nine (9) program participants were marked as inactive in May. As of July 29, 2009, there are 3,561 registered / active program participants. 05/25/09: Coach 9008 was involved in a minor collision causing $500 in damage to the coach. There were not injures reported. 05/26/09: Coach 931 was involved in a collision causing $922 in damage to the coach. There were not injures reported. COMMUNICATIONS CENTER: In May, the Communications Center summoned public safety agencies on eleven (11) separate occasions to MST s transit vehicles and facilities: Agency Type Incident Type Number Of Responses Police Passenger Incident 8 Emergency Medical Services Medical Emergency 3 Robert Weber ATTACHMENTS: MST Fixed-Route Bus ~~ On Time Compliance FY MST RIDES ~~ On Time Compliance FY Page 3 of 3

55 July 17, 2009 To: From: Carl G. Sedoryk, General Manager/CEO Michael Hernandez, Assistant General Manger/Chief Operating Officer Subject: Monthly Maintenance Report for June 2009 This monthly summary report highlights fuel, fleet and facilities activities and information for the month of June Detailed statistical information is also attached. Fuel Prices: June June May June % Low High Average Average Change Diesel $2.14 $2.24 $2.74 $ % Gasoline $2.56 $2.80 $2.79 $ % Fleet Status: Miles Road Call Rate Goal: 7,000 Miles or More Between Road Calls: Operating Cost Per Mile: June 9,560 June $1.05 Past 12 Months: 11,797 FY09 Year To Date: $0.78 In June there were a total of 32 road calls, of which 27 were maintenance related. The highest road call categories were for Engine and Brakes, Exhaust and Electrical evenly. The cost per mile for the 1100 fleet continued to be higher than usual in June as an additional rebuilt engine was installed in the 1100 fleet. Staff determined the 2007/2008 fleet has abnormal bushing wear and is working with the manufacturer to determine if this is a fleet defect. An emissions filter cleaner was installed at TDA. Maintenance and facilities staff began preparations for POM service. Facilities staff installed benches, poles and red curbs for the service as well as for the Carmel Trolley. Michael Hernandez

56 Active Fleet Series May 2009 MST Operated Fixed Route Bus Fleet - Summary Information Manufacturer Model/Year Quantity Engine Fuel Type MPG Gillig Average Life To Date Miles Cummins ISM 280 HP Diesel , Gillig Detroit DC Series 50 ERG Diesel , Gillig Low-floor Gillig Low-floor Gillig Low-floor Gillig Suburban Gillig Suburban Gillig Low-floor Cummins ISM 280 HP Diesel ,718 Detroit DC Series 50 ERG Diesel ,147 Detroit DC Series 50 ERG Diesel ,822 Cummins ISM 280 HP Diesel ,931 Detroit DC Series 50 ERG Diesel ,240 Cummins ISM 280 HP Diesel ,559 Historical Fleet Manufacturer Model Quantity Fuel Type 80 To Date Miles Fageol Twin Coach 1948 #80 1 Gasoline N/A 93 GMC TGH #93 1 Gasoline 335,000 Fuel Used Revenue Diesel Fleet Miles Traveled 270,530 34,215 Non-Revenue Fleet Inventory Value *Gallons/ Equivalent 59,228 1,723 Fuel, Coolant, Lubricants $61, Average Miles/Gallon Engine Oil Used (Quarts) Average Miles/Quart Parts/ Supplies $285, ,122 Total Value $346, Repeat Road Calls 2 1

57 Active Fleet Series June 2009 MST Operated Fixed Route Bus Fleet - Summary Information Manufacturer Model/Year Quantity Engine Fuel Type MPG Gillig Average Life To Date Miles Cummins ISM 280 HP Diesel , Gillig Detroit DC Series 50 ERG Diesel , Gillig Low-floor Gillig Low-floor Gillig Low-floor Gillig Suburban Gillig Suburban Gillig Low-floor Cummins ISM 280 HP Diesel ,549 Detroit DC Series 50 ERG Diesel ,646 Detroit DC Series 50 ERG Diesel ,966 Cummins ISM 280 HP Diesel ,294 Detroit DC Series 50 ERG Diesel ,583 Cummins ISM 280 HP Diesel ,683 Historical Fleet Manufacturer Model Quantity Fuel Type 80 To Date Miles Fageol Twin Coach 1948 #80 1 Gasoline N/A 93 GMC TGH #93 1 Gasoline 335,000 Fuel Used Revenue Diesel Fleet Miles Traveled 258,132 34,958 Non-Revenue Fleet Inventory Value *Gallons/ Equivalent 58,655 1,961 Fuel, Coolant, Lubricants $84, Average Miles/Gallon Engine Oil Used (Quarts) Average Miles/Quart Parts/ Supplies $321, ,883 Total Value $406, Repeat Road Calls 1 1

58 Miles MILES MILES BETWEEN MECHANICAL ROAD CALLS May Miles: 270,530 36,000 33,000 30,000 27,000 24,000 21,000 18,000 15,000 12,000 9,000 6,000 Goal 7,000 Miles 3,000 0 Jun-08 Jul-08 Aug-08 Sep-08 Oct-08 Nov-08 Dec-08 Jan-09 Feb-09 Mar-09 Apr-09 May-09 40,000 Fleet Wide Miles Between Roadcalls FY08 vs. FY09 Year to Date Comparison 35,000 30,000 25,000 20,000 15,000 Goal 7,000 Miles 10,000 5,000 0 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun FY08 20,459 26,046 17,661 13,454 17,366 14,147 10,898 19,694 22,735 31,089 23,337 21,880 FY09 24,043 8,135 5,622 9,530 10,074 12,979 15,206 8,828 15,358 11,402 10,821 May

59 Miles MILES MILES BETWEEN MECHANICAL ROAD CALLS June Miles: 258,132 36,000 33,000 30,000 27,000 24,000 21,000 18,000 15,000 12,000 9,000 6,000 Goal 7,000 Miles 3,000 0 Jul-08 Aug-08 Sep-08 Oct-08 Nov-08 Dec-08 Jan-09 Feb-09 Mar-09 Apr-09 May-09 June-09 40,000 Fleet Wide Miles Between Roadcalls FY08 vs. FY09 Year to Date Comparison 35,000 30,000 25,000 20,000 15,000 Goal 7,000 Miles 10,000 5,000 0 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun FY08 20,459 26,046 17,661 13,454 17,366 14,147 10,898 19,694 22,735 31,089 23,337 21,880 FY09 24,043 8,135 5,622 9,530 10,074 12,979 15,206 8,828 15,358 11,402 10,821 9,560 June

60 OCCURENCES All ROAD CALLS - BY CATEGORY FY 2008 & 2009 CUMULATIVE YEAR-TO-DATE Air Sys. Brakes Exhaust Cooling Doors Elec-trical Engine Trans-mission Fare box Other Mech. Pass. /Sick Radio/ ACS Tire Vandal Wheel Chair Lift FY FY Total * "Other" category includes: Fluid leaks, Lights, Windshield Wipers other items. May

61 OCCURENCES All ROAD CALLS - BY CATEGORY FY 2008 & 2009 CUMULATIVE YEAR-TO-DATE Air Sys. Brakes Exhaust Cooling Doors Elec-trical Engine Trans-mission Fare box Other Mech. Pass. /Sick Radio/ ACS Tire Vandal Wheel Chair Lift Total FY FY * "Other" category includes: Fluid leaks, Lights, Windshield Wipers other items. June

62 Total PM Inspections % of PM Inspections On-Time PREVENTIVE MAINTENANCE INSPECTIONS PAST TWELVE MONTHS % % 80% Goal 80% 80 70% 60% 60 50% 40% 40 30% 20 20% 10% 0 Jun-08 Jul-08 Aug-08 Sep-08 Oct-08 Nov-08 Dec-08 Jan-09 Feb-09 Mar-09 Apr-09 May-09 Total PMIs % On Time 94% 88% 90% 91% 88% 75% 85% 100% 96% 97% 100% 99% 0% VANDALISM COSTS - PAST 12 MONTHS $ $ $ $ $ $ $ $0.00 Jun-08 Jul-08 Aug-08 Sep-08 Oct-08 Nov-08 Dec-08 Jan-09 Feb-09 Mar-09 Apr-09 May-09 Buses $ $0.00 $37.42 $41.21 $0.00 $28.20 $79.46 $ $82.43 $0.00 $ $ Bus Stops $ $ $ $ $ $ $ $ $ $ $ $ STC $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 MTX $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 May

63 Total PM Inspections % of PM Inspections On-Time PREVENTIVE MAINTENANCE INSPECTIONS PAST TWELVE MONTHS % % 80% Goal 80% 80 70% 60% 60 50% 40% 40 30% 20 20% 10% 0 Jul-08 Aug-08 Sep-08 Oct-08 Nov-08 Dec-08 Jan-09 Feb-09 Mar-09 Apr-09 May-09 Jun-09 Total PMIs % On Time 88% 90% 91% 88% 75% 85% 100% 96% 97% 100% 99% 84% 0% VANDALISM COSTS - PAST 12 MONTHS $ $ $ $ $ $ $ $0.00 Jul-08 Aug-08 Sep-08 Oct-08 Nov-08 Dec-08 Jan-09 Feb-09 Mar-09 Apr-09 May-09 Jun-09 Buses $0.00 $37.42 $41.21 $0.00 $28.20 $79.46 $ $82.43 $0.00 $ $ $7.05 Bus Stops $ $ $ $ $ $ $ $ $ $ $ $ STC $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 MTX $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 June

64 Diesel Fleet Fleet Series, Year and # of Vehicles Labor Parts Fuel Oil Total Cost Miles Cost Per Mile 1100s ( ) $22, $76, $22, $1, $122, ,083 $ s (2003-8) $5, $5, $10, $ $22, ,903 $ s ( ) $9, $20, $16, $ $47, ,749 $ s ( ) $8, $7, $18, $1, $36, ,541 $ s (2007-5) $6, $5, $5, $ $17, ,308 $ s (2002-4) $2, $1, $8, $ $13, ,703 $ s (2003-4) $3, $1, $7, $ $12, ,405 $ s ( ) $5, $1, $14, $ $21, ,838 $0.53 Total May 2009: $63, $120, $104, $4, $293, ,530 $1.08 Labor Parts Fuel Oil Cost Per Mile May Fleet Average: $0.24 $0.45 $0.39 $0.02 $1.08 FY09 Cost Per Mile: $0.21 $0.20 $0.61 $0.02 $0.85 Fleet Cost Per Mile - May 2009 Fleet Miles: 270,530 Average Fleet Cost Per Mile: $ % 0.9% 2.5% 1.3% 3.0% 2.1% 2.8% 3.3% 1.9% 75% 50% 62.4% 24.1% 24.0% 44.0% 19.7% 21.4% 23.8% 29.9% 37.0% 11.3% 12.5% 19.0% 25.8% 8.6% 24.2% Oil Parts 25% 18.7% 49.5% 35.0% 51.8% 31.0% 66.9% 58.4% 65.3% Labor Fuel 18.0% 0% Cost Per Mile: Fleet Series & Model Year $ s (2000) $ s (2003) $ s (2002) $ s (2003) $ s (2007) $ s (2002) $ s (2003) $ s (2007) May

65 Diesel Fleet Fleet Series, Year and # of Vehicles Labor Parts Fuel Oil Total Cost Miles Cost Per Mile 1100s ( ) $18, $62, $30, $ $112, ,485 $ s (2003-8) $3, $2, $12, $ $18, ,907 $ s ( ) $8, $4, $17, $ $30, ,979 $ s ( ) $7, $7, $21, $ $37, ,985 $ s (2007-5) $4, $1, $7, $ $14, ,716 $ s (2002-4) $5, $2, $7, $ $15, ,454 $ s (2003-4) $2, $1, $10, $ $15, ,370 $ s ( ) $6, $4, $15, $ $27, ,236 $0.87 Total JUN 2009: $57, $86, $123, $4, $271, ,132 $1.05 Labor Parts Fuel Oil Cost Per Mile Jun Fleet Average: $0.22 $0.33 $0.48 $0.02 $1.05 FY09 Cost Per Mile: $0.21 $0.21 $0.60 $0.02 $0.78 Fleet Cost Per Mile - June 2009 Fleet Miles: 258,132 Average Fleet Cost Per Mile: $ % 0.8% 2.5% 1.1% 1.8% 2.4% 2.2% 2.8% 3.1% 11.8% 14.2% 10.2% 8.6% 14.1% 20.5% 15.6% 75% 55.6% 20.1% 28.2% 19.7% 31.4% 35.0% 18.2% 24.0% Oil Parts 50% 25% 16.7% 26.9% 65.6% 56.4% 58.0% 56.0% 48.7% 70.4% 57.3% Labor Fuel 0% Cost Per Mile: Fleet Series & Model Year $ s (2000) $ s (2003) $ s (2002) $ s (2003) $ s (2007) $ s (2002) $ s (2003) $ s (2007) Jun

66 Road Calls MECHANICAL ROAD CALLS BY BUS SERIES May 2009 Total Diesel Miles: 270,530 Roadcalls: Bus Series & Model Year 6

67 Road Calls MECHANICAL ROAD CALLS BY BUS SERIES June 2009 Total Diesel Miles: 258,132 Roadcalls: Bus Series & Model Year 6

68 12 Month Rolling Fuel Cost - As of May 31, 2009 $5.00 $4.75 $4.50 $4.25 $4.00 $3.75 $3.50 $3.25 $3.00 $2.75 $2.50 $2.25 $2.00 $1.75 $1.50 $1.25 $1.00 DIESEL GASOLINE 52 Week Review: Diesel: High $4.34, Low $1.31, Average $2.74 Gasoline: High $4.65, Low $1.53, Average $2.79 B20 use: Aug 15, Dec 18, FY 2010 Fuel Budget: Diesel 3.10 Gallon Gasoline $3.25 Gallon

69 12 Month Rolling Fuel Cost - As of June 30, 2009 $5.00 $4.75 $4.50 $4.25 $4.00 $3.75 $3.50 $3.25 $3.00 $2.75 $2.50 $2.25 $2.00 $1.75 $1.50 $1.25 $1.00 DIESEL GASOLINE 52 Week Review: Diesel: High $4.49, Low $1.31, Average $2.58 Gasoline: High $4.30, Low $1.53, Average $2.64 B20 use: Aug 15, Dec 18, FY 2010 Fuel Budget: Diesel 3.10 Gallon Gasoline $3.25 Gallon

70 Date: May 31, 2009 To: From: C. Sedoryk, General Manager/CEO Lyn Owens, Director Human Resources & Risk Management; Hunter Harvath, Assistant General Manager Finance & Administration; Mark Eccles, Director Information Technology; Kathy Williams, General Accounting Manager; Tom Hicks, CTSA Manager Subject: Administration Department Monthly Report May 2009 The following significant events occurred in Administration work groups for the month of May 2009: Human Resources A total employment level for May 2009 is summarized as follows: Positions Budget FY09 Actual Difference Coach Operators / Trainees C/O on Long Term Leave * Coach Operators Limited Duty Operations Staff Maintenance & Facilities Administration (Interns 2 PT) Total Training May Worker s Compensation Costs Indemnity (paid to employees) $17, Other (includes Legal, bill review & Utiliz.Review) $ Medical (included Medical Case Mgmt) $23, TPA Administration Fee $4, Excess Insurance $4, Total Expenses May 2009 $50, Reserves $1,602, # Ending Open Claims 49 # Closed Claims for Current Month 3 Description Attendees Road Call Response Procedure 30 Controlling Absenteeism 4

71 Risk Management Update May 2009 May 2008 Preventable Preventable Description Yes No Yes No Vehicle hits bus Bus hits object TOTAL Liability Claims Paid/Recovered Property and Personal Injury $4, was recovered for this reporting period. There were no claims paid. Customer Services Update Customer Service received 45 customer comments during the month as follows: Service Report Type May '09 % May '08 % Employee Compliment % % Service Compliment 1 2.2% 0 0.0% Improper Driving % % Improper Employee Conduct % % Passed By % % Request To Add Service 2 4.4% %

72 Bus Stop Amenities 2 4.4% 4 9.5% Late Arrival 2 4.4% 2 4.8% Inaccurate Public Information 2 4.4% 1 2.4% Passenger Injury 1 2.2% 2 4.8% Service Schedule 1 2.2% 0 0.0% Request to Add Service 1 2.2% 0 0.0% Unsafe Conditions 1 2.2% 0 0.0% No Show 0 0.0% 2 4.8% Early Departure 0 0.0% 2 4.8% Passenger Conduct 0 0.0% 1 2.4% Total % % Employee Compliment reports (11) represented the highest percentage of overall service reports (24.4%). A review of these reports showed a variety of compliments including three letters regarding customer service staff. For the fourth consecutive month, Improper Driving reports (10) represented the highest percentage of overall service complaints. A review of these reports showed a variety of complaints including speeding, running a red light, hard breaking, near accidents, being cut off, and coach operating texting. Two of the ten reports involved contracted services. Both Inaccurate Customer Information reports involved Line 55. The first was an incorrect departure time to San Jose on a sign at the Transit Plaza (corrected). The second involved inaccurate phone information provided about the hold time at the Diridon station. CSR and Dispatch misinterpreted the information from the customer. Del Monte Center began participation in MST s Group Discount Program. Met with Del Monte Center staff to promote merchant participation. Designed, printed, and delivered 500 flyers and 6 posters to Del Monte Center merchants. Performed the following tasks implement the May 23, 2009 service change: Updated New riders guide, system maps, and daytech signage Issued press release and posted car cards on all buses Updated schedules, maps, press release, and other related information to Posted the following press release to : MST Service Changes Go Into Effect Saturday, May 23 (5/19/2009)

73 Marketing and Sales Update MST signed advertising contracts with Blue Ribbon Rice and Mexican-American Opportunity Foundation CEL (Childcare Services) worth a total of $8,220. Press releases sent include: MST service changes go into effect Saturday, May 23 (5/19/09); MST bus service on Memorial Day (5/21/09); 5 th annual Carmel Valley Chamber of Commerce art & wine celebration offers complimentary rides on the MST Grapevine Express June 13, 2009 (5/29/09) Published news stories include: Monterey County schools, companies prepare for swine flu (The Californian, 5/1/09); MST names Ruiz employee of the month (The Californian (5/2/09); Monterey County residents not worried over swine flu (The Californian, 5/4/09); TAMC approves remaining federal stimulus funds in Monterey County (The Californian, 5/4/09); New bus service for military employees (MCBC Friday Facts, 5/8/09); Regional taxi authority coming soon! (MCBC Friday Facts, 5/8/09); A pleasant surprise (Monterey County Herald, 5/11/09); Shooting took place in Salinas on Tuesday (KSBW, 5/19/09); MST bus driver shot during work (KION, 5/19/09); Scanner traffic: Shooting reported in Salinas (Monterey County Herald, 5/19/09); MST bus driver wounded by gunfire in Salinas (Monterey County Herald, 5/20/09); Police: MST driver wounded by stray bullet (The Californian, 5/19/09); MST bus driver relives shooting (KCBA, 5/20/09); Bus driver injured in Salinas shooting checked passengers before calling for help (The Californian, 5/20/09); Monterey- Salinas Transit bus driver recalls Tuesday shooting (The Californian, 5/21/09); Holiday schedules for Memorial Day (Monterey County Herald, 5/22/09); MST surveillance video of shooting released (KION, 5/22/09); Smiles & scowls (The Californian, 5/23/09) Marketing activities: Coordinated ad and map in Military in Monterey Newcomer s Welcome Guide featuring NPS & Presidio service; Updated and printed brochures for Lines 22, 24 and 55 for May service change; created Carmel Trolley brochure; Sat on AMBAG s Joint Marketing Committee steering the campaign for Clean Air Month in May 09; Monterey Jazz festival planning meeting; organized free books at MST bus stop shop from Liquid Books; created needs list for vendor and group discount management database; created brochure for Presidio service; Carmel Trolley photo shoot; nominated biofuel project for MCBC Public-Private Partnership Awards; managed vendor and group discount programs; coordinated eleven Rabobank branches to become vendors selling MST bus passes; ordered MST promotional products Planning Update Staff continued the preparations for the May 23 rd summer service change while concurrently working on route planning and scheduling for 9 new transit lines connecting the Presidio of Monterey with various areas of the Monterey Peninsula, Salinas, as well as San Jose. In addition, planning efforts continued on the Carmel Trolley. These 10 new transit lines were on track for implementation July 4 th. At the same time, staff began the planning efforts for the September 5 th service change,

74 including replacing the DART system with 2 new fixed-route bus lines and a major expansion in service on Line 23 Salinas-King City. Staff continued working with the County on MST s new Frank J. Lichtanski Monterey Bay Operations and Maintenance Facility and traveled to Las Vegas for a day-trip to visit a recently constructed LEED-silver rated heavy-maintenance and office building facility. Staff conducted a site-visit to Del Monte Center to locate a new early morning/late night bus stop in efforts to reduce noise-impacts to neighboring homes. Staff attended a meeting with stakeholders regarding the proposed redevelopment of downtown Salinas. Staff also worked with TAMC on refining the Monterey Branch Line Fixed-Guideway project and continued efforts with TAMC s taxi authority study. Work also progressed on MST s Marina Area Service Study, which is developing new route and schedule improvements for the greater Marina area, including CSUMB and parts of the former Fort Ord. Staff attended regular meetings of MCHA, TAMC, Monterey County Business Council and FORA. Information Technology Update Staff continued working with the Continental Transitmaster system configuration. Staff continued to configure software and hardware for the Assetworks Maintenance system. Staff continued to configure and monitor the FAMIS Payroll system. Staff discussed the next phase of the FAMIS HR module. Staff continued to configure data for the ongoing implementation of the GIRO DDAM Timekeeping system. Staff updated software components of MST workstations. Staff continued developing functionality of the Payroll and Customer Service databases. Staff kept the MST web page updated and made the appropriate changes as required. Staff continued to support MST staff as needed, proactively ensuring MST staff were supported fully with their IT needs. Accounting Update During May, staff worked on streamlining business practices to improve efficiency. Staff is currently working with IT and Operations to improve the time reporting capabilities to streamline payroll using the DDAM system. Staff also has spent significant time on working towards the automation of the PERS payroll reporting function, which is undergoing a complete overhaul by PERS. Staff continues to work effectively to meet deadlines for payroll, accounts payable and financial reporting. CTSA Update During May, staff participated in community organization activities in which transportation of seniors, low-income and/or disabled persons was a component of the planning process. Included were participation on the 211 Steering Committee and the TAMC Regional Taxi Authority Steering Committee. Also in May, staff hosted and attended training sponsored by Cal Trans on writing FTA grant applications for Grant funding is sought for third and fourth year support for current two-year projects which include purchases of small paratransit buses.

75 Staff participated in the RIDES Advisory Committee (RAC) meeting where staff recommended that the RAC become a regular subcommittee of the upcoming CTSA Advisory Committee. The CTSA Advisory Committee would be much broader in scope than the RAC and would seek community input from all transportation-challenged persons residing in Monterey County as well as from the community of persons with disabilities. Greater participation from rural areas and South County cities would also be sought.

76 Date: June 30, 2009 To: From: C. Sedoryk, General Manager/CEO Lyn Owens, Director Human Resources & Risk Management; Hunter Harvath, Assistant General Manager Finance & Administration; Mark Eccles, Director Information Technology; Kathy Williams, General Accounting Manager; Tom Hicks, CTSA Manager Subject: Administration Department Monthly Report June 2009 The following significant events occurred in Administration work groups for the month of June 2009: Human Resources A total employment level for June 2009 is summarized as follows: Positions Budget FY09 Actual Difference Coach Operators / Trainees C/O on Long Term Leave * Coach Operators Limited Duty Operations Staff Maintenance & Facilities Administration (Interns 2 PT) Total Training June Worker s Compensation Costs Indemnity (paid to employees) $26, Other (includes Legal, bill review & Utiliz.Review) $ Medical (included Medical Case Mgmt) $39, TPA Administration Fee $4, Excess Insurance $4, Total Expenses June 2009 $74, Reserves $1,778, # Ending Open Claims 49 # Closed Claims for Current Month 1 Description Attendees Hand Tools 20 Sexual Harassment Training 16 In Service Training Emergency Procedures 8

77 Risk Management Update June 2009 June 2008 Preventable Preventable Description Yes No Yes No Vehicle hits bus Bus hits object TOTAL Liability Claims Paid/Recovered Property and Personal Injury $1, was recovered for this reporting period. There were no claims paid. Customer Services Update Customer Service received 44 customer comments during the month as follows: Service Report Type June '09 % June '08 % Employee Compliment % % Service Compliment % % Improper Driving % % Passed By % % Request To Add Service % % Improper Employee Conduct % % Early Departure % %

78 Fare / Transfer Dispute % % No Show % % Passenger Injury % % Inaccurate Public Information % % Bus Stop Amenities % % Late Arrival % % Routing % % ADA Compliance % % Facilities Vandalism % % Request to Reduce Service % % Late Departure % % Agency Policy % % Overcrowding % % Service Other % % Off Route % % % % Improper Driving reports (8) represented the highest percentage (18.2%) of overall service reports and for the fifth consecutive months, Improper Driving reports represented the highest percentage of overall service complaints. A review of these reports showed a variety of complaints including speeding, running a stop sign, hard breaking, near accidents, being cut off, and coach operator texting. One of the eight reports involved contracted services. Improper Employee Conduct reports have been declining since January 09 when these reports represented 25% of overall service reports. This positive trend has unfolded as follows: Improper Employee Conduct QTY % of overall reports January % February % March % April % May % June % Customer Service staff attended HSBC s World Environmental Day event on June 4, This is the second year that MST has participated by answering questions, providing service brochures, and discussing the environmental advantages of using transit.

79 Posted the following press releases to MST Receives American Recovery and Reinvestment Act Funds (6/18/2009) Fourth Annual National Dump The Pump To Be Held On June 18 (6/16/2009) MST Kicks Off Bus Service For Presidio with Pacific Grove Route (6/9/2009) MST Wins Tranny Award For Mustart Seed Biodiesel Research (6/4/2009) Public Hearings On Proposed Route Changes Effective September 5, 2009 (6/3/2009) Carmel Valley Chamber Of Commerce Announces Their 5th Annual Art & Wine Celebration (6/2/2009) Marketing and Sales Update MST signed advertising contracts with TMD Creative Alvarez Technology Group and Comcast worth a total of $5,895. Press releases sent include: Public hearings on proposed route changes effective September 5, 2009 (6/3/09); MST wins Tranny Award for mustard seed biodiesel research (6/4/09); MST kicks off bus service for Presidio with Pacific Grove route (6/5/09); Fourth annual national Dump the Pump to be held June 18: Take public transportation to answer America s biggest challenges (6/16/09); MST receives American Recovery and Reinvestment Act funds (6/17/09) Published news stories include: Monterey County transportation (Welcome 2009: A guide to living in Monterey County (6/1/09); MST bus driver deserves recognition for his actions (The Californian, 6/2/09); MST bus drivers first day back after getting shot (KCBA, 6/2/09); MST wins award for biodiesel research (The Californian, 6/4/09); MST wins transportation award (Contra Costa Times, 6/4/09); MST wins award (KION, 6/4/09); Monterey-Salinas Transit droping DART service (Monterey County Herald, 6/5/09); Monterey-Salinas Transit earns award for project (The Californian, 6/5/09); Tourism cluster (MCBC Friday Facts, 6/5/09); MST wins Tranny award for mustard seed biodiesel research (MCBC Friday Facts, 6/5/09); Current initiatives (MCBC Friday Facts, 6/5/09); Catch the WAVE trolley for a ride through Monterey (San Francisco Chronicle, 6/7/09); Clean Air Month winners announced (The Californian, 6/8/09); Thinking of Laguna: Red Bull U.S. Grand Prix only three weeks away (Cycle News, 6/10/09); Council OKs $13.7M budget (Carmel Pine Cone, 6/12/09); Mary Claypool: Green jobs focus of Monterey Business Council s Economic Development Forum (Monterey County Herald, 6/16/09); Monterey-Salinas Transit receives $7.1 million in Recover Act funds (The Californian, 6/17/09); MST receives Recovery Funds from government (KION, 6/17/09); Security camera helps Marina police nab graffiti vandal (Monterey County Herald, 6/17/09); Lawsuits and loans kill Monterey Live (Monterey County Weekly, 6/18/09); Federal stimulus money preserves 30 jobs at MST: Transit agency uses some money to pay off note (Monterey County Herald, 6/18/09); Federal money saves, creates MST jobs (The Californian, 6/18/09); 2.50 bus fares top Sacramento RT s to-do list (Sacramento Bee, 6/19/09); Monterey- Salinas Transit gets federal funds for jobs (The Californian, 6/19/09); MST receives $7.6 million in Recovery/Reinvestment funds (MCBC Friday Facts, 6/19/09); Monterey County Business Council presents Public-Private Partnership Awards for five projects

80 (MCBC Friday Facts, 6/19/09); Why doesn t Monterey-Salinas Transit provide benches at all of its bus stops? (KION, 6/26/09); Marketing activities: Created brochure for Presidio service; coordinated ad and map in Military in Monterey Newcomer s Welcome Guide featuring NPS & Presidio service; updated all local media with current contact information and created content for media inquires button on website; coordinated transportation for Monterey Blues Festival from MPC to fairgrounds; framed letter and photo from Sam Farr and Rayford Moore for employee of the month gift; attended MCCVB annual membership luncheon representing MST; coordinated Dump the Pump promotion; submitted information about military commuter routes to APTA s Passenger Transport magazine for an article about creative funding in tough economic climate; designed RIDES car card promoting fixed route travel training and free fares on fixed route for RIDES customers; created Carmel Trolley brochure; designed flags for Carmel Trolley; designed directional signage for Presidio bus service throughout the military installation; scheduled Hunter s rasdio appearance and ads on Tomorrow Matters for July-Dec 2009; created needs list for vendor and group discount management database; managed vendor and group discount programs; ordered MST promotional products. Planning Update Staff continued working on route planning and scheduling for 9 new transit lines connecting the Presidio of Monterey with various areas of the Monterey Peninsula, Salinas, as well as San Jose. In addition, planning efforts continued on the Carmel Trolley. These 10 new transit lines were on track for implementation July 4 th. At the same time, staff continued the planning efforts for the September 5 th service change, including replacing the DART system with 2 new fixed-route bus lines and a major expansion in service on Line 23 Salinas-King City. Staff conducted a presentation at Salinas City Council reporting on the success of the first year of the Salinas Trolley program. With the project consultant, staff participated in an intensive, two-day site visit for the Marina Area Service Study. Staff continued working with the County on MST s new Frank J. Lichtanski Monterey Bay Operations and Maintenance Facility. Staff traveled to Washington, DC, to meet with representatives from California legislators and congressional committees with oversight over transportation. In addition, staff met with a representative of the Federal Transit Administration to discuss MST s Fremont/Lighthouse Bus Rapid Transit project. Staff traveled to Chicago to participate in an APTA Small Operators committee planning session. Staff attended the 2009 California Transportation Foundation Awards Ceremony and received an award for MST s mustard-seed biofuel program. In addition, MST received a Monterey County Business Council Public-Private Partnership award for this innovative program. Staff met with representatives of the city of Marina to discuss MST s mixed-use residential/commercial project to be located adjacent to the Marina Transit Exchange. A meeting was held with TAMC and city of Salinas staff to discuss the Salinas Caltrain

81 Extension project and its impacts on the downtown area. Staff attended regular meetings of MCHA, TAMC, and Monterey County Business Council. Information Technology Update Staff continued working with the Continental Transitmaster system configuration. Staff continued to configure software and hardware for the Assetworks Maintenance system. Staff continued to configure and monitor the FAMIS Payroll system. Staff continued to configure data for the ongoing implementation of the GIRO DDAM Timekeeping system. Staff updated software components of MST workstations. Staff continued developing functionality of the Payroll and Customer Service databases. Staff kept the MST web page updated and made the appropriate changes as required. Staff continued to support MST staff as needed, proactively ensuring MST staff were supported fully with their IT needs. Staff conferred with Outside contractor regarding the proposed FJL facility. Accounting Update During June, staff continued working on the DDAM installation and worked towards the goal to start running parallel. Staff also continues to work on the PERS automation process which will be a significant project until April Staff is also preparing for our fiscal year end and the pre-audit which is expected to be in early July. MST has started developing and implementing a new banking relationship with Rabobank. We are slowly working to migrate our accounts over. This is shaping up to be a terrific partnership with Rabobank s willingness to also sell passes in their branches. Cost saving measures in our money count processes were implemented at the end of the month and continue into July. CTSA Update During June, staff participated in community organization activities in which transportation of seniors, low-income and/or disabled persons was a component of the planning process. Included were participation on the 211 Steering Committee and the TAMC Regional Taxi Authority Steering Committee. Also in June, staff drafted FTA grant applications for 5310, 5316 (JARC) and 5317 (New Freedom) projects for the FTA 2009 Funding Year (Cycle 4). Grant funding is sought for third and fourth year support for current two-year projects which include purchases of small paratransit buses, accessible taxis, senior shuttles as well as travel vouchers, travel training, reverse-commute services and 211support. Other mobility management activities will also be funded from portions of several of these grants. The CTSA Manager currently chairs the TAMC Social Services Technical Advisory Committee and attended the June Meeting on June 3, 2009 as well as TAMC Board meeting on June 24, In addition, participating in the June RIDES Committee (RAC) meeting, staff recommended that the RAC become a regular subcommittee of

82 the CTSA Advisory Committee when it becomes operational in September 2009 and that the RAC subsequently be dissolved. RIDES subcommittee reports would then be submitted to the MST Board of Directors as part of the CTSA Advisory Committee report to the Board.

83 TRANSPORTATION AGENCY FOR MONTEREY COUNTY HIGHLIGHTS June 24, 2009 Meeting CARMEL HILL AND RIVER TRAIL PROJECT The Transportation Agency approved Alternative 2 this Wednesday for the design of the Carmel Hill and Rivel Trail. Alternative 2 is the shortened trail alternative that will reduce the originally proposed project s 1.7 miles of trail by approximately 1.2 miles. Eliminated is the trail construction north of Carmel Valley Road. The Shortened Trail Alternative includes a pedestrian under crossing under Carmel Valley road with loop trails connecting to Carmel Valley Road and a 12-foot wide paved pedestrian and bicycle trail south to Rio Road. A future project, as envisioned, will connect this trail to a new pedestrian and bike bridge crossing Carmel River. The Environmental Impact Report for the project was adopted by the board certifying that report is compliant with state regulations. Next steps for the project include final design of the improvements and construction in The project is fully funded by federal, state, and regional sources that are dedicated to this type of project. STATE BUDGET AND BILLS AFFECTING MONTEREY COUNTY TRANSPORTATION The state budget deficit is currently estimated at $23 billion, and the state legislature appears poised to take nearly $2 billion in local county and city gas tax funding to fill the anticipated budget gap. This action, which is opposed by the Transportation Agency, would devastate local governments ability to keep up with street and road maintenance. The Governor is also proposing to take an additional $336 million in transit funding. With these possible cuts in transportation funding one bill of particular interest to Monterey County is Assembly Constitutional Amendment (ACA) 15 which would lower the voter threshold for transportation project funding to 55%, and could eventually lead to local determination by the voters to generate more revenues for transportation in Monterey County. REGIONAL DEVELOPMENT IMPACT FEE STRATEGIC EXPENDITURE PLAN The Transportation Agency reviewed and commented on the Strategic Expenditure Plan for the Regional Development Impact Fee which includes project cost estimates, revenue estimates for the Regional Development Impact Fee, other matching funds, and a draft timeline for project delivery. The plan also includes priority expenditures of regional fees collected within a specific benefit zone towards the funding of improvement projects within that zone over the next 20 years.

84 The Strategic Expenditure Plan considers the following criteria to establish the delivery schedule of the improvement projects in the fee program: Project readiness; Availability of matching funds; Relative level of need or urgency for the project; Cost effectiveness; and, Fair geographic distribution of projects. Projects that could be funded in the fee program in the first five year period include: the US 101 San Juan Road Interchange Project and the SR 68 (Holman Hwy) Widening Project. Also, due to the current economic downturn and its impact on the local building industry it has been proposed that transportation projects be phased so affordable segments could be funded by This would ensure that portions of projects would still be constructed within the fee program s timeframe, but unfunded costs would be deferred to a future program. Since the amounts of the fees are dependent, in part, on the total cost of the project, lowering the overall costs would also lower the fees for all land use types. The Final Strategic Expenditure Plan is expected to be approved at the August Transportation Agency Board. MONTEREY SALINAS TRANSIT AND COUNTY RECEIVE LOCAL TRANSPORTATION FUNDS The Transportation Agency approved the allocation of more than $10 million in local transportation funds to Monterey-Salinas Transit for bus operations and to the County of Monterey for local streets and roads. The Local Transportation Fund represents one quarter of a percent of the sales tax revenue collected in Monterey County and can be used to support public transit, as well as transportation planning and bicycle and pedestrian facilities, and some local streets and road improvements MONTEREY COUNTY BIKE WEEK: SUCCESS Monterey County Bike Week was a great success with nearly 4,700 people participating in events this year, a 28% increase from 2008 and a 75% increase over the 2007 level. The increased number of participants shows that bicycling is increasingly popular, whether bicyclists are riding because of climate change, or for health and economic reasons. Bike Week 2009 took place May 9-12, There were nine separate events, six Bike-to-Work breakfast sites, and thirteen Bike-to-School sites throughout the County. Bike Week also received a total of $15,500 in sponsorships for 2009, in addition to $12,000 in cash donations. The purpose of Bike Week is to increase awareness of and support for bicycling as a nonpolluting, healthy mode of transportation.

85 MONTEREY PENINSULA RAPID TRANSIT PROJECT MOVING FORWARD Rapid transit between Monterey and peninsula cities is moving forward with the approval Wednesday by the Transportation Agency Board of a $3,157,796 contract amendment to Parsons Transportation Group to complete the state and federal environmental documents and other documents required to obtain federal funds for the project. The Monterey Peninsula Service will provide bus or light rail rapid transit service along the 16 mile former freight rail line between Monterey and Castroville that was purchased by the Transportation Agency in This transit service will provide an alternative to congested Highway 1 between Monterey, Seaside, Sand City, Marina/California State University Monterey Bay, and Castroville and could ultimately connect to the planned Caltrain service from Castroville to San Jose. Two different service alternatives are under consideration, including local light rail or bus rapid transit service. Service is expected to start in late 2014 or early 2015, depending on the availability of funding. ELKHORN SLOUGH EARLY MITIGATION PARTNERSHIP PILOT PROGRAM The Transportation Agency authorized a Memorandum of Understanding for the Elkhorn Slough Early Mitigation Partnership pilot program. This Partnership is a Caltrans sponsored effort to provide early mitigation for future transportation improvement projects within the Elkhorn Slough Watershed. By identifying and conducting habitat mitigation early, the time to develop transportation projects can be reduced. The memorandum of understanding between steering committee members is a statement of support for the program that establishes the goals and lists criteria for selecting mitigation sites. Other partners include: local, State, and Federal agencies (including Caltrans, National Marine Fisheries Service, Elkhorn Slough Foundation, U.S. Environmental Protection Agency, California Coastal Commission, Monterey County Planning Department, U.S. Fish & Wildlife Service, California Department of Fish and Game, Central Coast Regional Water Quality Control Board, and the Federal Highway Administration). MONTEREY COUNTY RECEIVES STATE TRANSPORTATION FUNDS The Transportation Agency awarded $238,138 in state funds to Monterey County for the Blackie Road Phase I Safety Improvement Project. The Blackie Road Phase I Safety Improvement Project includes shoulder widening, rumble strips and/or Vibraline, and thermoplastic striping along 0.75 miles (3,960) of Blackie Road.

86 Monterey-Salinas Transit Washington, D.C. Office FAX DATE: July 6, 2009 TO: Carl Sedoryk FROM: Thomas P. Walters The following report summarizes recent actions taken on behalf of Monterey-Salinas Transit: TPW:dwg Contacted Congressman Farr s staff to discuss SAFETEA-LU reauthorization issues and MST projects. Worked with MST staff, Congressional offices and various stakeholders in support of SAFETEA-LU reauthorization of Small Intensive Transit Cities program. Arranged meetings with FTA, Congressional staff and Committees and advised on agenda for MST advocacy meetings in Washington, D.C. Attended meetings and provided logistical support for MST staff advocacy in Washington, D.C. Provided requested analysis of workforce development legislation and potential legislative issues. Provided updates on transportation legislation, including FY 2010 funding bills and the reauthorization of SAFETEA-LU.

87 Monterey-Salinas Transit Washington, D.C. Office FAX DATE: July 31, 2009 TO: Carl Sedoryk FROM: Thomas P. Walters The following report summarizes recent actions taken on behalf of Monterey-Salinas Transit: TPW:dwg Contacted Senate Environment and Public Works Committee to follow up MST staff meeting regarding Chairwoman Boxer s plans for Surface Transportation Reauthorization legislation. Advised MST on project submission process for Surface Transportation Reauthorization legislation, including funding opportunities, formatting requirements and deadlines. Provided drafting assistance for MST project development and support letters. Contacted Senators Feinstein and Boxer to request support for MST projects and priorities in the legislation to reauthorize SAFETEA-LU and ensured timely submission of project requests. Provided updates on transportation legislation, including FY 2010 funding bills and the reauthorization of SAFETEA-LU. Advised on lobbying strategies and MST Federal agenda and priorities.

88

89 July 29, 2009 To: From: Subject: Carl Sedoryk H. Harvath, Assistant General Manager for Finance & Administration TRIP REPORT From June 8 th to June 10 th, I traveled to Washington, DC, for a series of meetings with representatives of various Congressman, Senators and Congressional committees. Guided by Don Gilchrest of Walters & Associates, MST s legislative advocate in the nation s capital, I met with staff from the following offices to discuss MST s legislative and funding priorities: Congressman Sam Farr 17 th California District Senator Barbara Boxer Senator Dianne Feinstein Senate Committee on the Environment and Public Works House Committee on Transportation and Infrastructure Committee on Banking, Housing and Urban Affairs In addition, staff met with Dwayne Weeks, AICP, Federal Transit Administration Office of Planning and Environment, to discuss MST s proposed Fremont/Lighthouse Bus Rapid Transit Project. A $2.8 million grant to fund this BRT project is currently programmed in the President s FY 2010 Budget Plan under consideration by Congress. From June 10 th to June 12 th, I traveled to Chicago, IL, for a two-day American Public Transit Association Small Operators Committee planning session. During this meeting, members of the committee discussed the upcoming multi-year federal Transportation Authorization Legislation currently being considered by Congress, the federal American Recovery & Reinvestment Act (ARRA) program providing economic stimulus to the nation s economy, as well as internal APTA governance issues, staff performance and upcoming events and conferences. Additionally, a brainstorming session was conducted to assess how APTA is helping Small Operators and how Small Operators can better help APTA achieve its objectives for the benefit of the industry as a whole. Hunter Harvath

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