Board of Directors Regular Meeting. Monday, November 14, MST Conference Room One Ryan Ranch Road, Monterey. 10:00 a.m.

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1 Board of Directors Regular Meeting Monday, November 14, 2011 MST Conference Room One Ryan Ranch Road, Monterey 10:00 a.m. TRANSPORTATION: Ride Line 8 Ryan Ranch-Edgewater to MST Office 1. CALL TO ORDER 1-1. Roll call Pledge of Allegiance. 2. CLOSED SESSION As permitted by Government Code et seq. of the State of California, the Board of Directors may adjourn to Closed Session to consider specific matters dealing with personnel and/or pending possible litigation and/or conferring with the Board's Meyers- Milias-Brown Act representative Conference with Labor Negotiators, Gov. Code Monterey- Salinas Transit Employee Association (MSTEA) and MST. (No enclosure) (D. Laredo, K. Halcon) ( ) 3. RETURN TO OPEN SESSION 3-1. Report on Closed Session and possible action. 4. CONSENT AGENDA 4-1. Review highlights of Agenda. (Carl Sedoryk) These items will be approved by a single motion. Anyone may request that an item be discussed and considered separately Adopt Resolution recognizing Cristy Sugabo, Eligibility Specialist, as Employee of the Month for November (Robert Weber ) (pg. 1)

2 4-3. Disposal of property left aboard buses. (Sonia Bannister) (pg. 3) 4-4. Minutes of the regular meeting of October 10, (Deanna Smith) (pg. 5) 4-5. Financial Report September, (Kathy Williams) (pg. 17) 4-6. Adopt Board Calendar and Meeting Schedule for (Deanna Smith) (pg. 31) 4-7. Adopt New CalTIP Joint Powers Authority Agreement and Resolution (Carl Sedoryk) (pg. 35) 4-8. Approve the Repair and Replacement of Security Fence. (Carl Wulf) (pg. 49) 4-9. Ratify MOU between MST and MSTEA and provide the same benefits to non-represented, Confidential employees. (Kelly Halcon) (pg. 51) End of Consent Agenda 5. SPECIAL PRESENTATIONS 5-1 November Employee of the Month Cristy Sugabo, Eligibility Specialist. (Robert Weber) 5-2 Transit 101: Insurance presentation. (No enclosure) (Kelly Halcon) 6. PUBLIC COMMENTS ON MATTERS NOT ON THE AGENDA Members of the public may address the Board on any matter related to the jurisdiction of MST but not on the agenda. There is a time limit of not more than three minutes for each speaker. The Board will not take action or respond immediately to any public comments presented, but may choose to follow-up at a later time, either individually, through staff, or on a subsequent agenda. 7. COMMITTEE REPORTS No action required unless specifically noted. 7-1 HR Committee Minutes of October 31, (Kelly Halcon) (pg. 53) 8. BIDS/PROPOSALS 8-1 Approve the award of taxi regulation services for the Monterey County Regional Taxi Authority to the City of Monterey. (Hunter Harvath) (pg. 55)

3 8-2 Award contract to analyze and study MST s transit services in the greater Salinas area and make recommendations for improvements to routes and schedules. (Hunter Harvath) (pg. 69) 9. PUBLIC HEARINGS 9-1 Proposed Service Changes for Line 45 Northridge-Salinas via East Market and Line 49 Northridge via North Main Street. (Hunter Harvath) (pg. 71) 10. UNFINISHED BUSINESS 11. NEW BUSINESS 12. REPORTS & INFORMATION ITEMS The Board will receive and file these reports, which do not require any action by the Board General Manager/CEO Report. (pg. 93) 12-2 TAMC Highlights October, (No enclosure) 12-3 Washington D. C. Lobbyist report October, (pg. 139) 12-4 State Lobbyist report October, (pg. 141) 12-5 Staff trip reports. (pg. 143) 12-6 September 17, 2011 Service Reductions Update. (pg. 145) 12-7 Correspondence. (pg. 151) 13. COMMENTS BY BOARD MEMBERS 13-1 Reports on meetings attended by Board members at MST expense (AB1234). 14. ATTACHMENTS 14-1 Disbursement Journal for September, 2011 Financial Report. 15. ANNOUNCEMENTS 16. CLOSED SESSION As permitted by Government Code et seq. of the State of California, the Board of Directors may adjourn to Closed Session to consider specific matters dealing with personnel and/or pending possible litigation and/or conferring with the Board's Meyers- Milias-Brown Act representative.

4 16-1 Conference with property negotiators, Gov. Code (Parcel # APN , L.2.3, L.2.4.1, L.2.4.2, APN ) (No enclosure) (Carl Sedoryk) 16-2 Conference with Legal Counsel-Litigation, Existing Litigation, Gov. Code (a). Landwatch v. County of Monterey. (Monterey Superior Court Case No. M113552) (No enclosure) (Carl Sedoryk) General Manager Performance Evaluation, Gov. Code (b) - (No enclosure) (K. Halcon) 17. RETURN TO OPEN SESSION Report on Closed Session and possible action. 18. ADJOURN NEXT MEETING DATE: December 12, 2011 in MST Conference Room. NEXT AGENDA DEADLINE: November 28, 2011 Materials related to an item on this agenda submitted to the Board after distribution of the agenda packet are available for public inspection at the Monterey-Salinas Transit Administration office at 1 Ryan Ranch Road, Monterey, CA during normal business hours. Upon request, MST will provide written agenda materials in appropriate alternative formats, or disability-related modification or accommodation, including auxiliary aids or services, to enable individuals with disabilities to participate in public meetings. Please send a written request, including your name, mailing address, phone number and brief description of the requested materials and preferred alternative format or auxiliary aid or service at least 5 days before the meeting. Requests should be sent to Deanna Smith, MST, One Ryan Ranch Road, Monterey, CA or dsmith@mst.org.

5 Agenda # 4-2 November 14, 2011 Meeting CRISTY SUGABO NOVEMBER 2011 EMPLOYEE OF THE MONTH WHEREAS, each month Monterey-Salinas Transit recognizes an outstanding employee as Employee of the Month; and WHEREAS, the Employee of the Month is recognized for their positive contribution to MST and to the entire community; and WHEREAS, Cristy Sugabo began her career as a Customer Service Representative in February of 2005 and was later promoted to the position of Eligibility Specialist working with the RIDES program in June of 2007; and WHEREAS, Cristy Sugabo has received consecutive Attendance Awards for each year of service. Throughout her career, she has been consistently recognized for going above and beyond on any task given to her; and WHEREAS, Cristy Sugabo in the last two years, has taken on more responsibilities such as taking part in the Mobility Advisory Committee and the ADA Paratransit-RIDES Subcommittee. She was a key component in the design and implementation of major improvements in the RIDES eligibility process including the transitioning from paper-oriented eligibility process to an in-person assessment. This not only resulted in a cost savings but also helps provide future capacity for the growing demand for RIDES services; and THEREFORE BE IT RESOLVED that the Board of Directors of Monterey-Salinas Transit recognizes Cristy Sugabo as Employee of the Month for November 2011; and BE IT FURTHER RESOLVED that Cristy Sugabo is to be congratulated for her excellent work at Monterey-Salinas Transit. THE BOARD OF DIRECTORS OF MONTEREY-SALINAS TRANSIT PASSED AND ADOPTED RESOLUTION this 14 th day of November Fernando Armenta Chairman Carl G. Sedoryk Secretary 1

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7 Agenda # 4-3 November 14, 2011 To: From: Subject: Board of Directors Sonia Bannister, Office Administrator Disposal of unclaimed property left on bus S. Vincent De Paul (Pacific Grove) 2 gray backpacks 1 pink cap 1 lunch pail 7 cell phones 1 diaper bag 3 sunglasses 4 sweaters 1 new unused toothbrush 1 coat 1 scarf 1 fannie pack 1 stuffed animal 3 children s books 1 portable CD player To be disposed 1 tarnished binder MST makes an attempt to contact the owners of Lost and Found items. If the items are unclaimed after 30 days, they are added to the above list. 3

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9 Agenda # 4-4 November 14, 2011 Meeting BOARD OF DIRECTORS MINUTES OF THE REGULAR MEETING MONTEREY-SALINAS TRANSIT October 10, CALL TO ORDER Chair Armenta called the meeting to order at 10:00a.m. in the MST Conference Room and Director Stephens led the Pledge of Allegiance. Present: Fernando Armenta Kristin Clark Alan Cohen Libby Downey Alvin Edwards John Huerta, Jr. Susan Kleber Frank O Connell Maria Orozco David Pendergrass Sergio Sanchez Karen Sharp Patricia Stephens County of Monterey City of Del Rey Oaks City of Pacific Grove City of Monterey City of Seaside City of Greenfield (arrived at 10:09am) City of King City of Marina City of Gonzales (arrived at 10:09am) City of Sand City City of Salinas City of Carmel-by-the-Sea City of Soledad Absent: None Staff: Sonia Bannister Office Administrator/Marketing & Sales Specialist Kelly Halcon Director of Human Resources Hunter Harvath Asst. General Manager/Finance & Administration Michael Hernandez Asst. General Manager/COO Carl Sedoryk General Manager/CEO Zoe Shoats Marketing Analyst Deanna Smith Executive Assistant to the GM/CEO Robert Weber Director of Transportation Services Mike Gallant Planning Manager Tom Hicks Mobility Manager Others: Heidi Quinn Renee Leonard Eric Petersen Janet Louise Wilson Rayford Moore Heller Chappel Rafael Rosado De Lay & Laredo Passenger Citizen Pacific Grove resident MST MST MST 5

10 Apology is made for any misspelling of a name. Director Sanchez remembered Salinas resident and member of the U.S. 75 th Ranger Regiment, Ricardo Cerros, for his service and sacrifice. He was killed during an attack on insurgents in Afghanistan s Logar Province on October 8, CONSENT AGENDA The consent agenda items consisted of the following: 2-1 Review highlights of Agenda. Mr. Sedoryk presented the highlights of the agenda Adopt Resolution recognizing Heller Chappel, Coach Operator, as Employee of the Month for October Minutes of the regular meeting of September 12, Disposal of property left aboard buses Financial Report August, General Manager/CEO s Contract Renewal Adopt Resolution recognizing Rafael Rosado, Coach Operator, for 33 years of service Establishment of Whispering Oaks ad hoc committee Requesting approval to enter into a four year lease for a multi function copier. Public Comments - None. Director Pendergrass made a motion to approve the consent agenda and was seconded by Director Stephens. The motion carried unanimously. 3. SPECIAL PRESENTATIONS 3-1 October Employee of the Month Heller Chappel, Coach Operator. Robert Weber recognized Heller Chappel, Coach Operator, as Employee of the Month for her positive contribution to MST and the entire community and for her work as Interim Operations Supervisor and her wonderful customer service skills years of Service-William Parks, Coach Operator. 6

11 Mr. Parks was not present for the presentation. 3-3 Retirement-Rafael Rosado, Coach Operator. Michael Hernandez recognized Rafael Rosado, Coach Operator, for his retirement after 33 years of service. Mr. Rosado began his career with MST in 1977 and has been recognized with multiple attendance and outstanding customer service awards, and has the highest seniority amongst the Coach Operators. Mr. Rosado was commended for his 28-year accident-free driving record with MST years of Service-Genaro Verba, Coach Operator. Mr. Verba was not present for the presentation. 4. PUBLIC COMMENT Director Orozco and Director Huerta arrived at 10:08a.m. Janet Louise Wilson of Pacific Grove and former member of the RIDES Advisory Committee stated that the MST staff and Board do listen to the input of the public. She stated that she is unhappy with the new service schedule, particularly Line 2, as buses are habitually late and the schedule is confusing. She stated that it takes almost 2 hours to get anywhere with the new schedule. She stated that she needs help with the PDF online version of the new schedule and is unhappy that the schedules were handed out at the last minute. Renee Leonard stated that she is upset that the new schedule is inconvenient and trips take longer. She stated that taking Line 16 from Marina exposes her family to walking near registered sex offenders. She stated that she has spoken to many members of the public who are unhappy with the new schedule. Close Public Comment 5. COMMITTEE REPORTS AND PRESENTATIONS 5-1 HR Committee Minutes of September 12, Public Comment None. 6. BIDS/PROPOSALS 6-1 Award contract to conduct passenger and non-passenger surveys. Mr. Harvath referred to a handout detailing the average score and cost comparison between Majic Consulting and Moore & Associates in response to RFP He stated that both companies were scored without knowledge of the quotes to perform work, and both companies scored equally. Majic Consulting will cost $26, 644 compared to Moore & Associates at $38,154 and staff recommends awarding the contract to Majic Consulting. 7

12 Director Cohen asked how surveys would be distributed. Mr. Harvath explained that in order to ensure a 5% margin of error and a 95% survey reliability, all lines will be surveyed, during all hours of operation by the company s representatives. Requests to take the survey will not be taken, as this would skew the survey results and reliability. The survey representatives will be identifiable at all times, surveys will be provided in English and Spanish, and will be completed within a two week period. Director Sanchez asked if the company will use locals to conduct the survey. Mr. Harvath explained that Federal guidelines do not allow this restriction, but staff will highly encourage local hires. Director Edwards asked if the surveys will be advertised. Mr. Harvath stated that car cards will be placed in all buses announcing the survey, but that other public announcements could be made. He also stated that the surveying company will present the final results to the MST Board and that presentations could be made to City Councils upon request. Director Cohen thanked members of the public for their input. Director Kleber suggested handing out stickers to survey-takers similar to I Voted stickers. Director Pendergrass asked if changes would be made to service based on responses. Mr. Harvath stated that changes have been made in response to surveys in the past, but that it is important to remember that recent service reductions have been required due to budget shortfalls. Service reductions have not been made in seven (7) years, and every effort to minimize inconvenience has been made. Director Clark stated that it is important to encourage the public to attend the public hearings prior to service changes rather than after changes have been made. Public Comment None. Director Clark made a motion to award Majic Consulting with the contract to conduct passenger and non-passenger surveys and was seconded by Director Edwards. The motion carried unanimously. 7. PUBLIC HEARINGS None. 8. UNFINISHED BUSINESS 8-1 Receive update on TAMC/AMBAG consolidation. Mr. Sedoryk discussed recent activity involving the potential realignment of responsibilities of regional transportation planning and operational agencies. He stated that he attended a joint executive committee meeting of TAMC, AMBAG, and SCRTC on Thursday, October 6, After reading reports from TAMC and AMBAG, along 8

13 with discussions at the joint committee meeting, he does not believe any of the proposed realignment scenarios provide a substantive benefit. Staff does recommend the 5 proposals outlined in the memo on page 43 of the agenda as opportunities to improve the overall coordination between agencies. He asked for approval from the Board to respond to AMBAG s request for recommendations with a letter signed by the Board Chairperson, Director Armenta. Director Pendergrass stated his opposition to any effort to interfere with the operations or dissolution of AMBAG. Directors Huerta and Downey believe the regulations are not threatening to AMBAG, offer recommendations for improved communication between agencies, and comply with AMBAG s request for input from MST. Director Downey stated that Debbie Hale did not act on her own, but responded to direction from her Board in the matter of the potential realignment of agency roles. Director Sanchez stated that MST should encourage cooperation between agencies but should not get involved with determining whether any agency should be dissolved. Directors Stephens and Orozco concurred that the recommendations were requested and provide positive input for the executive committees and Boards to discuss. Director Armenta stated that the topic of realignment began with the County Board of Supervisors. Director Stephens made a motion to authorize the MST Board Chair to send a letter outlining the proposed MST recommendations and Director Clark seconded the motion. Director Pendergrass stated that AMBAG would decide its own future and asked Director Stephens to withdraw her motion. Director Stephens stated that she was willing to withdraw her motion until after the next AMBAG Board meeting. Mr. Sedoryk asked if the Board would authorize him to refer to the proposed recommendations at future meetings. Director Sanchez stated that it would be inappropriate for staff to speak for the Board when the Board was divided on the issue. Director Downey stated that a lack of response made MST look weak and made a motion to approve staff s recommendations. There being no second, the motion failed. Director Armenta directed staff to bring the issue of recommendations back to the Board in one month. Mr. Sedoryk stated that he will continue to monitor all activity and keep the Board informed. 9

14 8-2 Authorize staff to renew contract with GY Investigations for taxi administration consulting services on a month-to-month basis for up to 4 months in an amount not to exceed $9,216 per month. Mr. Harvath stated that the contract with GY Investigations expires on October 12, 2011, and the City of Monterey is not yet ready to take over the administration of the RTA driver and vehicle permits. He stated that the monthly contract amount has been reduced from $9,216 per month to $7,500 per month. He stated that the City of Monterey should be prepared to assume administrative responsibilities within one month, and that the City of Salinas has responded with an interest to provide administrative services for Salinas taxi drivers. He recommends that the City of Monterey begin providing services as soon as they are ready and that the City of Salinas can take over Salinas administration when they are ready to do so. Director Downey stated that the City of Monterey should be able to begin by October 17. She stated that since Salinas is now interested, Monterey will need to adjust the hours of identified personnel. Director Sanchez asked how much money was owed to MST and the cities. Mr. Harvath stated that approximately $65 thousand ($65,000) was owed to MST and approximately $15 thousand ($15,000) was owed to RTA jurisdictions. Mr. Sanchez stated that he was not supportive of renewing the contract with GY Investigations because the company has performed poorly and embarrassed the RTA. He stated that Salinas taxi companies have petitioned the Salinas City Council to pull out of the RTA, and that GY Investigations should be asked to provide one month s services for free because of poor performance. Director Edwards stated that he would like to see another option if the City of Monterey could not take over in one month. Director Sharp stated that the only option would be to suspend issuing permits. Director Clark requested updates on progress with the Cities of Monterey and Salinas. Public Comment none. Director Huerta made a motion to approve a one-month contract with GY Investigations, not to exceed $7,500 per month, with future extension to be approved by the MST Board and was seconded by Director Sharp. 9. NEW BUSINESS 9-1 Authorize the Purchase of Accessible Mini-Vans. Mr. Hernandez requested authorization to purchase three wheelchair accessible taxi mini-vans, not to exceed $120,000 for three vehicles, not including sales tax. He stated that the vehicles are 80% funded through the Federal Transit Administrations New Freedom Grant and the remaining 20% is available through MST s Capital Budget 10

15 as a local match. He expects the mini-vans to be ready for service by the end of December Directors Edwards and Armenta asked who would determine which companies would have access to the vans. Mr. Sedoryk stated that if the Board approved the purchase, staff would bring back a recommendation for the equitable distribution of the mini-vans based on ridership and taxi company qualifications. Public Comment None. Director Edwards made a motion to authorize the purchase of three wheelchair accessible taxi mini-vans and was seconded by Director Clark. The motion carried unanimously. 10. REPORTS & INFORMATION ITEMS General Manager/CEO Report TAMC Highlights September, Washington D. C. Lobbyist report September, State Lobbyist report September, Monterey Bay Bus Operations & Maintenance Center: Budget Summary. (Michael Hernandez) 11. COMMENTS BY BOARD MEMBERS 11-1 Reports attended by Board Members at MST expense. Director Clark reported that she attended the APTA Conference in New Orleans and was hopeful that their Annual Board Member Conference would be held in Monterey. She stated that a letter had been presented to the committee personally inviting them to consider the Monterey Peninsula as a location for the 2013 event. Director Armenta suggested asking the Monterey County Hospitality Association to invite them as well. Director Sharp recommended showcasing the Monterey Peninsula for more conferences. Director Sanchez stated that the California Special Districts were meeting in Monterey this week and asked if MST was a member. Mr. Sedoryk responded that MST has not joined, but will look into it. Director Downey stated that she in attending one day of the conference. Director Downey asked if a budget for the RTA had been submitted as requested. Mr. Sedoryk stated it was included as Agenda Item Director Downey thanked MST staff for providing excellent graphs and reports monthly. 11

16 12. REFERRALS BY BOARD MEMBERS 13. ANNOUNCEMENTS Director Armenta requested all Board members to complete the General Manager s performance evaluation. Kelly Halcon provided information on completing the surveys. Director Huerta invited everyone to attend the October 16 Harvest Festival in Greenfield. Director Cohen stated that the Pacific Grove Trolley is a success. Mr. Sedoryk announced the next RTA Board meeting would take place on October 31, 2011 at the Monterey Bay Unified Air Pollution Control District on Silver Cloud Ct. in Monterey at 9:00a.m. The meeting will be a joint Study Session for members of the RTA, TAC and public. The HR Committee will meet at 8:15 immediately prior to the Board meeting at the same location. The recent MST Audit has been successfully completed and a report will be provided in a couple of months. The auditors found more savings in Worker s Compensation that anticipated, with nearly $1 million in additional revenue available to be released back into the General Fund. 14. ATTACHMENTS 14-1 Disbursement Journal for June and July, 2011 Financial Report. 15. CLOSED SESSION As permitted by Government Code et seq. of the State of California, the Board of Directors may adjourn to Closed Session to consider specific matters dealing with personnel and/or pending possible litigation and/or conferring with the Board's Meyers-Milias-Brown Act representative. The Board moved to Closed Session at 11:26a.m Conference with Labor Negotiators Monterey-Salinas Transit Employee Association (MSTEA) and MST (D. Laredo, K. Halcon) ( ) Conference with Legal Counsel-Litigation- Tabitha Stanislaw and James Conboy ( ) (K. Halcon) (Enclosure) General Manager Performance Evaluation (K. Halcon) ( (b)) (No enclosure) 15-4 Conference with property negotiators. (Parcel # APN , L.2.3, L.2.4.1, L.2.4.3, L.2.4.2, APN ) (No enclosure) (Carl Sedoryk) 12

17 15-5 Conference with Legal Counsel-Litigation-LandWatch v. County of Monterey. (Monterey Superior Court Case No. M113552) (No enclosure) (Carl Sedoryk) 16. RETURN TO OPEN SESSION Report on Closed Session and possible action No reportable action taken. 17. ADJOURN There being no further business, Chairperson Armenta adjourned the meeting at 12:00p.m. 13

18 MINUTES OF THE BOARD OF DIRECTORS MEETING TOUR OF MST FACILITIES MONTEREY-SALINAS TRANSIT October 10, 2011 Monday, October 10, 2011 MST Conference Room One Ryan Ranch Road, Monterey 1. CALL TO ORDER Chair Armenta called the meeting to order at 12:20pm in the MST Conference Room. Present: Fernando Armenta Kristin Clark Alan Cohen Libby Downey Alvin Edwards John Huerta, Jr. Susan Kleber Frank O Connell Maria Orozco David Pendergrass Sergio Sanchez Karen Sharp Patricia Stephens County of Monterey (left at 12:25p.m.) City of Del Rey Oaks (left at 12:25p.m.) City of Pacific Grove City of Monterey City of Seaside City of Greenfield City of King City of Marina City of Gonzales City of Sand City City of Salinas (left at 12:25p.m.) City of Carmel-by-the-Sea City of Soledad Absent: None Staff: Hunter Harvath Asst. General Manager/Finance & Administration Michael Hernandez Asst. General Manager/COO Carl Sedoryk General Manager/CEO Deanna Smith Executive Assistant to the GM/CEO Others: Heidi Quinn De Lay & Laredo 2. STAFF OVERVIEW OF EACH SITE TO BE CONSIDERED There being no members of the public present, and having shown the PowerPoint presentation to Board members during Closed Session of the Regular Meeting of the Board, the PowerPoint was not presented. 3. VISIT EACH SITE AS LISTED 14

19 Directors Armenta, Clark, O Connell and Sanchez left the meeting at 12:25p.m. and did not attend the site visits. The Board convened on an MST bus to visit the following sites: 3-1 One Ryan Ranch Road, Monterey th and Gigling Site, County of Monterey th and Intergarrison Site, County of Monterey 3-4 Marina Airport Business Park Research Drive/Blanco, Marina 3-5 Salinas Division, 443 Victor Way, Salinas, CA The Board elected to not visit the Salinas Division. Recommended Action: Review projects, ask questions for clarification, and visit each site. 4. ADJOURNMENT Director Sharp adjourned the meeting immediately following the site visit to Marina Airport Business Park at 1:45p.m., and the bus returned to MST Facility at 1 Ryan Ranch Rd. at 2:00p.m. 15

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21 Agenda # 4-5 November 14, 2011 Meeting To: From: Board of Directors Kathy Williams, General Accounting & Budget Manager Subject: Financial Reports September 2011 RECOMMENDATION: 1. Accept report of September 2011 cash flow presented in Attachment #1 2. Approve September 2011 disbursements listed in Attachment #2 3. Accept report of September 2011 treasury transactions listed in Attachment #3 4. Accept financial statements for the month of September 2011 in Attachment #4 FISCAL IMPACT: The cash flow for September is summarized below and is detailed in Attachment #1. Beginning balance September 1, 2011 $ 5,124, Revenues 1,045, Disbursements <2,955,320.20> Ending balance September 30, 2011 $ 3,214, POLICY IMPLICATIONS: Disbursements are approved by your Board each month and are shown in Attachment #2. Treasury transactions are reported to your Board each month, and are shown in Attachment #3. Financial statements are provided for your review in Attachment #4. 17

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23 Attachment #1 (REVENUES & DISBURSEMENTS) CASH FLOW Beginning balance September 1, 2011 $ 5,124, Revenues Disbursements Passenger Revenue 550, DOD Revenue 20, LTF / STA / Grants 422, Non Transit Revenue 50, Total Revenues 1,045, Operations (See Attachment #2) 2,651, Capital 303, Total Disbursements (2,955,320.20) Ending balance September 30, 2011 $ 3,214, COMPOSITION OF ENDING BALANCE Checking - First National Bank $ 5, Checking - Rabo Bank 187, Checking(s) - Wells Fargo Bank 174, Local Agency Investment Fund (LAIF) 42, Money Market - Homeland Security 756, Money Market - Rabo MM 1,352, Money Market - Rabo Prop. 1 B 639, Bank of America - Escrow 23, Petty cash fund, STC Coin Machine, and 2 change funds 8, Rabobank-RTA 26, Total $ 3,214, /4/2011

24 Attachment # 2 Page 1 PAYROLL ACCOUNT August 2 payroll taxes 93, September 9 Payroll & Related Expenses 490, September 23 Payroll & Related Expenses 512, Manual Checks 0.00 GENERAL ACCOUNT 1,096, ,096, Disbursements on Attached Summary 1,814, Workers Comp. Disbursements 28, Bank Service Charge/Armored Car 16, ,858, $1,858, Total Disbursements 2,955, Less Capital Disbursements & Transfers (303,619.36) Operating Disbursements $2,651, /4/2011

25 Attachment #2 Page 2 DISBURSEMENTS SUMMARY: GENERAL ACCOUNT DISBURSEMENTS FOR Sep 1, Sep 30, 2011 VENDOR / DESCRIPTION CHECKS AMOUNT Accounts Payable 09/02/ , Accounts Payable 09/12/ , Accounts Payable 09/14/ , Accounts Payable 09/16/ , Accounts Payable 09/19/ , Accounts Payable 09/30/ , TOTAL 1,814, CHECKS $100,000 AND OVER BOARD CHECK CHECK VENDOR / DESCRIPTION APPROVED NUMBER DATE AMOUNT Pers-Health Recurring Expense /02/11 213, Pers-Health Recurring Expense /16/11 210, Coast Oil Recurring Expense /30/11 180, Creative Bus Sales 3/7/ /19/11 163, /4/2011

26 Attachment #3 TREASURY TRANSACTIONS FOR SEPTEMBER 2011 LAIF ACCOUNT Date Account Bank Deposit Withdrawal Balance Balance Forward at 09/01/11 42, Transfer to checking for payroll 0.00 Local Agency Investment Fund: Interest earned - LAIF Treasury Balance at 09/30/ , RABOBANK MM ACCOUNT Date Account Bank Deposit Withdrawal Balance Balance Forward at 09/01/11 3,169, ,169, /06/11 To-A/P 375, ,794, /09/11 To P/R 365, ,429, /16/11 To A/P 475, ,954, /23/11 To P/R 415, ,539, /26/11 JARC Funds 111, ,651, /30/11 To A/P 300, ,351, /30/11 Interest 1, ,352, /30/11 Fee ,352, RABO MM Balance at 09/30/11 1,352,

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37 Agenda # 4-6 November 14, Meeting To: From: Subject: Board of Directors Deanna Smith, Executive Assistant to General Manager/CEO 2012 Board Meeting Schedule and Calendar RECOMMENDATIONS: Adopt the attached 2012 Board Meeting Schedule and Calendar for FISCAL IMPACT: None POLICY IMPLICATIONS: None DISCUSSION: Board meetings are usually scheduled for the second Monday of the month at 10:00 a.m. Certain meetings deviate from the normal schedule in order to avoid holidays and conflicts with industry conferences. Attachment: 2012 MST Board Meeting Schedule and Calendar Reviewed by: Carl G. Sedoryk 31

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39 ATTACHMENT 1 MST Board Meeting Schedule and Calendar for 2012 January 9 February 13 March March 19 April 9 May 14 May 22 June 11 July 9 July August 13 September 10 Sept. 30-Oct. 3 October 8 November 5 November 7-9 December 10 REGULAR MEETING/Strategic Plan Workshop REGULAR MEETING American Public Transportation Association Legislative Conference, Washington, DC REGULAR MEETING REGULAR MEETING REGULAR MEETING CTA Legislative Conference/Lobby Day, Sacramento, CA REGULAR MEETING REGULAR MEETING APTA Transit Board Members Seminar & Board Support Employee Development Workshop, Atlanta, GA REGULAR MEETING REGULAR MEETING American Public Transportation Association Annual Meeting, Seattle, WA REGULAR MEETING REGULAR MEETING CTA Annual Conference & EXPO, Palm Springs, CA REGULAR MEETING 33

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41 Agenda # 4-7 November 14, 2011 Meeting To: From: Subject: Board of Directors C. Sedoryk, General Manager/CEO Adopt New CalTIP Joint Powers Authority Agreement RECOMMENDATION: 1. Adopt Resolution acknowledging Monterey-Salinas Transit Board approval of the amended Joint Powers Agreement forming the California Transit Systems Joint Powers Authority; and, 2. Authorize the General Manager/CEO to sign the amended agreement. FISCAL IMPACT: None. POLICY IMPLICATIONS: The Board approves agreements made between Monterey-Salinas Transit and other public entities. DISCUSSION: Monterey-Salinas Transit joined California Transit Joint Powers Authority (CalTIP) in 1987as a founding member to obtain liability coverage, vehicle physical damage coverage, and risk management services through jointly pooling resources with the other transit agencies. Since the original agreement was originally executed, CALTIP now offers additional insurance and risk management services that were not originally contemplated in the original JPA agreement. Today, CalTIP provides competitive and stable rates and needed risk management services including a vehicle physical damage program, a more robust safety and loss control program, and a more refined means of accounting for funds, expenses, and claims costs. Because of the growth of activities and services provided, along with changes in regulations and laws governing the insurance pools, the Board of Directors of CalTIP determined it was time to update the agreement to reflect the changes that have occurred in the last twenty-four years. With guidance from legal staff that specialize in the formation of insurance pools in the state of California, a new JPA agreement has been prepared and all CalTIP members are required to execute the updated agreement in order to continue participation within the pool. (Attachment 1). 35

42 The Agreement needs to be adopted by the governing bodies of at least threefourths of the members of CalTIP. Although not all members adoption is needed, CalTIP believes it best to have all members adopt the amended Agreement. The amendments will bring the Agreement up to date with current laws and best practices within the risk management joint powers authorities. It will also provide flexibility to the Board of Directors to change its structure and function from time to time as needed. Each member, including MST has representation on the CalTIP Board of Directors and each director has similar interests as MST in the operations of CalTIP because each member is a transit agency with similar requirements. As Vice-Chair of the CalTIP Board of Directors, the General Manager/CEO was actively involved in the agreement revision process. Staff recommends that MST continue its participation in the CalTIP and requests the Board to adopt a resolution adopting the revised joint powers agreement and authorize the General Manager and CEO to sign the new CalTIP Joint Powers Agreement. Attachments: Resolution Amended CalTIP Joint Powers Agreement-May

43 RESOLUTION NO RESOLUTION OF THE MONTEREY-SALINAS TRANSIT BOARD OF DIRECTORS OF MONTEREY-SALINAS TRANSIT DISTRICT APPROVING THE AMENDED JOINT POWERS AGREEMENT FORMING THE CALIFORNIA TRANSIT SYSTEMS JOINT POWERS AUTHORITY WHEREAS, by Resolution, the MONTEREY-SALINAS TRANSIT BOARD OF DIRECTORS approved entering into an agreement that provided for the creation of the California Transit Systems Joint Powers Insurance Authority (hereinafter CalTIP) for the purpose of jointly funding tort liabilities and other losses and providing risk management services to reduce such losses; WHEREAS, CalTIP has provided MONTEREY-SALINAS TRANSIT DISTRICT coverage for such liabilities including losses to vehicles and physical property at stable and overall cost-effective pricing; WHEREAS, the MONTEREY-SALINAS TRANSIT BOARD OF DIRECTORS of MONTEREY- SALINAS TRANSIT DISTRICT finds it in the best interest of MONTEREY-SALINAS TRANSIT DISTRICT to continue its participation in CalTIP and obtain liability coverage and risk management services from CalTIP; WHEREAS, the joint powers agreement of CalTIP has retained its original form as drafted in 1987, and there have changes in laws and the operations of CalTIP since that time; WHEREAS, the MONTEREY-SALINAS TRANSIT BOARD OF DIRECTORS recognizes these changes and the need to amend the CalTIP joint powers agreement to enable CalTIP to benefit from the changes in laws, adapt to changes in the environment that CalTIP operates, and to benefit from the developments in managerial and operational techniques of the joint powers authority for the purpose of jointly funding tort liabilities and other losses facing the parties to the agreement in the future. NOW, THEREFORE, BE IT RESOLVED that the MONTEREY-SALINAS TRANSIT BOARD OF DIRECTORS of MONTEREY-SALINAS TRANSIT DISTRICT accepts the changes to the joint powers agreement as presented, and BE IT FURTHER RESOLVED that the MONTEREY-SALINAS TRANSIT BOARD OF DIRECTORS authorizes the CARL G. SEDORYK, GENERAL MANAGER/CEO to sign the amended joint powers agreement that shall enable the MONTEREY-SALINAS TRANSIT DISTRICT to continue to enjoy the joint self-insurance and risk management programs provided by CalTIP. THIS RESOLUTION DULY PASSED this 14 TH day of November, AYES: NOES: ABSENT: ABSTAIN: 37

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45 CALIFORNIA TRANSIT SYSTEMS JOINT POWERS AUTHORITY JOINT POWERS AUTHORITY AGREEMENT May 2011

46 TABLE OF CONTENTS JOINT POWERS AUTHORITY AGREEMENT CALIFORNIA TRANSIT SYSTEMS JOINT POWERS AUTHORITY (CalTIP) ARTICLE I PURPOSE... 1 ARTICLE II CREATION OF THE CALIFORNIA TRANSIT SYSTEMS JOINT POWERS AUTHORITY... 2 ARTICLE III DEFINITIONS... 2 ARTICLE IV PARTIES TO THIS AGREEMENT... 2 ARTICLE V TERM OF AGREEMENT... 2 ARTICLE VI POWERS OF THE AUTHORITY... 3 ARTICLE VII GOVERNING DOCUMENTS... 3 ARTICLE VIII RESPONSIBILITIES OF THE PARTIES... 3 ARTICLE IX POWERS RESERVED UNTO THE PARTIES... 4 ARTICLE X BOARD OF DIRECTORS... 4 ARTICLE XI DUTIES OF THE BOARD NOT DELEGABLE... 4 ARTICLE XII BOARD MEETINGS AND RECORDS... 4 ARTICLE XIII OFFICERS OF THE AUTHORITY... 5 ARTICLE XIV ANNUAL BUDGET... 5 ARTICLE XV ADMINISTRATION OF FUNDS... 5 ARTICLE XVI NEW PARTIES... 5 ARTICLE XVII WITHDRAWAL... 5 ARTICLE XVIII EXPULSION... 6 ARTICLE XIX EFFECT OF EXPULSION OR WITHDRAWAL... 6 ARTICLE XX TERMINATION AND DISTRIBUTION... 6 ARTICLE XXI LIABILITY AND INDEMNIFICATION... 6 ARTICLE XXII NOTICES... 7 ARTICLE XXIII PROHIBITION AGAINST ASSIGNMENT... 7 ARTICLE XXIV ARBITRATION... 7 ARTICLE XXV AMENDMENTS... 7 ARTICLE XXVI AGREEMENT COMPLETE... 8

47 This Agreement is executed in the State of California by and among those public entities which are parties signatory to this Agreement. All parties signatory to this Agreement shall hereinafter be called Party [collectively Parties ]. RECITALS Whereas, Article 1, Chapter 5, Division 7, Title 1 of the California Government Code (Section 6500 et seq.) permits two or more public entities, by agreement, to exercise jointly powers common to the contracting parties; and Whereas, it is the mutual benefit of the Parties and in the public interest that the Parties join together to provide: Pooling of their self insured losses caused by injury to, or disease of, a person or damage to property; Sharing the cost of excess insurance or reinsurance, if any, or pooling with other joint powers authorities or public entity pooling arrangement; and Sharing the administration of the Authority created by this document. Whereas, each Party desires to enter into this Agreement with each of the other Parties for the purpose of joint risk sharing and/or insuring against various risk of loss jointly, rather than individually; NOW, THEREFORE, IT IS AGREED AS FOLLOWS: AGREEMENT This amended Agreement replaces the original Agreement and any prior amendments that may exist. This Agreement is made under the authority of Government Code Section 6500 et seq. between the undersigned public entities, after the governing boards of the entities determine that it is in their best interest to execute this Agreement. ARTICLE I PURPOSE The purpose of this Agreement is to exercise jointly powers common to each Party by: Creating an authority under Government Code Section 6500 et seq., a public entity that is separate and apart from the Parties, to be known as the California Transit System Joint Powers Authority, to administer a self insurance pool, Sharing losses and purchase as a group, insurance or reinsurance and participate in other joint powers authorities or other public entity pooling arrangements, Maintaining funds sufficient to pay the losses to which the Parties agree to share through a Coverage Program, and Purchasing jointly administrative and other services, including risk management, loss prevention, and legal defense in connection with the Coverage Programs. Joint Powers Agreement May 2011 Page 1 of 8

48 ARTICLE II CREATION OF THE CALIFORNIA TRANSIT SYSTEMS JOINT POWERS AUTHORITY Pursuant to Government Code Section 6500 et seq., the Parties to this Agreement hereby create a public entity separate and apart from the Parties. This public entity created by this Agreement shall be known as the California Transit Systems Joint Powers Authority. ARTICLE III DEFINITIONS 1. Authority shall mean the California Transit Systems Joint Powers Authority. 2. Board or Board of Directors shall mean the governing board of the Authority. 3. Coverage Programs shall mean programs as defined and adopted by the Board which may, but need not be limited to pooled risk programs, group purchase of insurance or reinsurance, or participation in other public entity pooling programs. 4. Coverage Program Documents shall mean the Master Program Document defining the policies and procedures of the program and the Memorandum of Coverage defining the coverage provided by the program. 5. Contributions shall mean payments by Members to the Authority, for other than interest, penalties paid, or reimbursements for payments made on behalf of the Member, for which the Authority is not liable. 6. Governing Documents shall be those documents described in Article VII, Governing Documents. 7. Member or collectively Members shall mean a Party who is participating in a particular Coverage Program. 8. Party shall mean a signatory to this Agreement. 9. Officer shall mean an officer of the Authority as defined in Article XIII. ARTICLE IV PARTIES TO THIS AGREEMENT Each Party to this Agreement certifies that it intends to, and does, contract with all other Parties who are signatories to this Agreement, and any signatories that may sign this Agreement in the future, pursuant to Article XVI. The withdrawal of any Party to this Agreement shall not affect this Agreement as respects the remaining Parties and those remaining Parties intent to be bound by this Agreement. ARTICLE V TERM OF AGREEMENT As authorized by Government Code Section 6510, this Agreement was effective from May 1, 1987 and shall stay in full force, as is, as amended on May 1, 2012 or any other subsequent amendments, until terminated in accordance with Article XX. Joint Powers Agreement May 2011 Page 2 of 8

49 ARTICLE VI POWERS OF THE AUTHORITY The powers of the Authority shall be the powers enjoyed by the County of Nevada or, if the County of Nevada is no longer a Party to this Agreement then, the County of Siskiyou, and is authorized to do all acts necessary to fulfill the purposes of this Agreement including, but not limited to, the following: 1. Make and enter into contracts; 2. Incur debts, liabilities and obligations, but no debt, liability or obligation of the Authority is the debt, liability or obligation of any Party except as otherwise provided; 3. Acquire, hold or dispose of real and personal property; 4. Receive contributions and donations of property, funds, services and other forms of assistance from any source; 5. Assess Parties as deemed appropriate by the Board; 6. Sue and be sued in its own name; 7. Acquire, construct, manage and maintain buildings; and 8. Lease real or personal property including property of a Party, and receive, collect, invest and disburse monies. These powers shall be executed in a manner provided by appropriate law and as set forth in this Agreement. ARTICLE VII GOVERNING DOCUMENTS The Board of Directors shall adopt Bylaws consistent with this Agreement and applicable law to govern the operations of the Authority. The Board of Directors may adopt Coverage Program Documents, consistent with this Agreement and the Bylaws. These Coverage Program Documents define the Coverage Programs, the Members rights and duties, the Authority s rights and duties, and the operations of the programs. The Board may also adopt policies and procedures, consistent with this Agreement, the Bylaws, or Coverage Program Documents, to assist in the governance of the Authority s operations and activities. The Agreement, the Bylaws, Coverage Program Documents and policies and procedures adopted by the Board shall constitute the Governing Documents of the Authority. Unless otherwise stated, a Governing Document may be amended by a majority of the Board of Directors at a duly noticed regular or special Board meeting. ARTICLE VIII RESPONSIBILITIES OF THE PARTIES The Parties to this Agreement shall have the following responsibilities: 1. To abide by the terms of this Agreement and other Governing Documents; 2. To cooperate fully with the Authority in the settlement of claims; 3. To pay Contributions, assessments, or other charges promptly to the Authority when due; and 4. To appoint a Director and an Alternate to the Board of Directors and to reappoint those positions upon the departure of anyone from those positions. Joint Powers Agreement May 2011 Page 3 of 8

50 ARTICLE IX POWERS RESERVED UNTO THE PARTIES The Parties reserve unto themselves the following powers: 1. To amend this Agreement; 2. Appoint the Representatives and Alternates to the Board of Directors; and 3. To terminate the Authority in accordance with Article XX. ARTICLE X BOARD OF DIRECTORS There shall be a Board of Directors to govern the affairs of the Authority. The Board of Directors shall have all the powers of the Authority except those specifically reserved to the Parties. The Board of Directors shall have the authority to create committees as deemed necessary for the operations of the Authority. The Board has the power to delegate any and all of its powers, not specifically reserved exclusively to the Board, to a committee or an Officer of the Authority. The Board of Directors shall consist of one Director and one Alternate from each Party to this Agreement. The Party shall appoint by official action an officer or employee of the Party to be the Director and such appointment shall remain in effect until such time as the Party appoints another to be the Director. The Party shall appoint by official action an officer or employee of the Party to be the Alternate and such appointment shall remain in effect until such time as the Party appoints another to be the Alternate. Each Director shall have one vote, and each Alternate shall have one vote only if the Director for which he/she is an Alternate is absent from the meeting. ARTICLE XI DUTIES OF THE BOARD NOT DELEGABLE The Board may not delegate to any committee, office or person the authority to: 1. Adopt, amend or alter the Bylaws; 2. Adopt the Authority s Annual Budget; 3. Create a Coverage Program; 4. Accept a Party to this Agreement; or 5. Expel a Party to this Agreement. ARTICLE XII BOARD MEETINGS AND RECORDS The Board of Directors shall hold at least one meeting each fiscal year. Regular and special meetings may be called in accordance with the Bylaws of this Authority and applicable laws. All meetings shall be open to the public except as permitted by Government Code Section et seq. The Secretary shall keep full and complete minutes of all Board meetings. Joint Powers Agreement May 2011 Page 4 of 8

51 ARTICLE XIII OFFICERS OF THE AUTHORITY The Board shall elect one of its members as Chairperson and one as Vice Chairperson. The Board shall appoint a Secretary. The duties of the Chairperson, Vice Chairperson and Secretary shall be defined in the Bylaws. In lieu of the designation of a treasurer and auditor as per Government Code Section , the Board shall elect a Treasurer, who shall have, among other duties defined in the Bylaws, the duties of the treasurer and auditor as described in Government Code Section The Board may appoint other officers of the Authority as described in the Bylaws. ARTICLE XIV ANNUAL BUDGET Pursuant to Government Code Section 6508, the Board shall approve a budget for any given fiscal year prior to the inception of that year. ARTICLE XV ADMINISTRATION OF FUNDS The Authority shall be responsible for the strict accountability of all funds and reports of all receipts and disbursements in conformity with Government Code Section All funds of the Authority may be held in common although there shall be a separate accounting for funds of each Coverage Program. ARTICLE XVI NEW PARTIES Prospective Parties may apply to the Board of Directors at any time. The Board shall have the power to accept a prospective Party, after reviewing their application, with at least two thirds affirmative vote of the entire Board. The membership shall become effective upon the Board s approval and the signing of this Agreement, participation in all mandatory Coverage Programs, and compliance with any and all other requirements imposed upon membership by the Bylaws or other Governing Documents. ARTICLE XVII WITHDRAWAL A Party to this Agreement may not withdraw as a party to this Agreement prior to being a Party for at least three full fiscal years. A Party, who has been a Party for at least three full fiscal years, may withdraw from this Agreement only on the completion of a fiscal year. The Party must provide the Chairperson written notice of intent to withdraw at least six months prior to withdrawal. The Party may rescind its notice of intent to withdraw at any time prior to ninety days prior to the commencement of the next fiscal year. The Board may authorize rescission of the intent to withdraw upon a Party s request pursuant to the Bylaws at any time. Joint Powers Agreement May 2011 Page 5 of 8

52 ARTICLE XVIII EXPULSION The Authority may expel a Party to this Agreement as a Party by a three fourth vote of the entire Board. The Party shall be given written notice of such action of the Board at least ninety days prior to the expulsion. ARTICLE XIX EFFECT OF EXPULSION OR WITHDRAWAL Pursuant to Government Code Section , termination of any Party to this Agreement as a Party shall not be construed to be completion of the purpose of the Agreement and shall not require the return of any Contributions, payments or advances made by the Party until the Agreement is rescinded or terminated by all Parties in accordance with Article XX. Termination of a Party to this Agreement as a Party shall not terminate its continuing responsibilities defined in any Governing Document or Coverage Program Document for the period of time in which the Party participated, including, but not limited to: 1. Cooperate fully with the Authority in the investigation and settlement of a claim; 2. Pay any Contributions, retentions or deductibles, assessments or other charges which are due and payable; and 3. Provide any statistical or loss experience data and other information as may be necessary for the Authority to carry out the purpose of this Agreement. ARTICLE XX TERMINATION AND DISTRIBUTION This Agreement may be terminated at any time with written consent of three fourths of the Parties; provided, however, that this Agreement and the Authority shall exist for the purpose of disposing of all claims, distribution of assets and any other functions necessary to wind up the affairs of the Authority. The Board shall be vested with all the powers of the Authority for the purposes of winding down and dissolving the business affairs of the Authority, including the power to assess past and present Parties in accordance with Coverage Program Documents. In accordance with Government Code Section 6512, all assets of the Authority shall be distributed among those who were Parties within ten years of termination, in proportion to the Parties Contributions. The Board shall determine when claims and liabilities are sufficiently realized as to not jeopardize the payment of any claim or liability that may arise in the future. ARTICLE XXI LIABILITY AND INDEMNIFICATION Pursuant to Government Code Section , the debts, liabilities and obligations of the Authority shall not constitute debts, liabilities or obligations of any Party, except to the extent and in the proportions, imposed by the Bylaws or other Governing Documents. Each Party is independent of every other Party and of the Authority and not the agent of any Party or of the Authority. In contemplation of the provisions of Section of the California Government Code, imposing certain tort liability jointly Joint Powers Agreement May 2011 Page 6 of 8

53 upon public entities, solely by reason of a joint powers agreement as defined in Section 895 of that code, each Party, as between each other, pursuant to the authorization contained in Section and of that code, does hereby assume the full liability imposed upon it, or any of its officers, agents, or employees by law for injury caused by a negligent or wrongful act or omission occurring in the performance of this Agreement, to the same extent that such liability would be imposed in the absence of Section of the California Government Code. To achieve the above stated purpose, each Party shall indemnify and hold harmless each other Party for any loss, costs, or expense that may be imposed upon such other Party solely by virtue of Section The provisions of Section 2778 of the California Civil Code are made a part of this Agreement as if set forth fully in this Agreement. The members of the Board of Directors and the Officers and employees of the Authority shall act in good faith and in the best interests of the Authority in the performance of their duties. The members of the Board of Directors and Officers and employees shall be liable for an act or omission within the scope of their employment with the Authority as a public entity only in the event that they act or fail to act because of actual fraud, corruption, or malice. No member shall be liable for any actions taken or omissions by another member of the Board. Funds of the Authority shall be used to defend and indemnify members of the Board, Officers, and employees for any act or omission pursuant to the provisions of the Government Code Section 910 to 996.6, inclusive. The Authority may purchase insurance covering acts or omissions of the Board of Directors, Officers, and employees. ARTICLE XXII NOTICES Notices to any or all Parties shall be sufficient if mailed to their respective addresses on file with the Authority. Notice to the Authority shall be sufficient if mailed to the official address of the Authority as established by Resolution. ARTICLE XXIII PROHIBITION AGAINST ASSIGNMENT No Party may assign any right, claim, or interest it may have under this Agreement, and no creditor, assignee, or third party beneficiary of the Party shall have any right, claim or title to any part, share, interest, fund, premium, or asset of the Authority. ARTICLE XXIV ARBITRATION Any controversy between the Parties hereto arising out of this Agreement shall be submitted to arbitration, and such arbitration shall comply with and be governed by the provisions of the California Arbitration Act, Sections 1280 through of the California Code of Civil Procedure. ARTICLE XXV AMENDMENTS This Agreement may be amended at any time by approval of three fourths of the Parties. Joint Powers Agreement May 2011 Page 7 of 8

54 ARTICLE XXVI AGREEMENT COMPLETE The foregoing constitutes the full and complete agreement of the Parties. There are no oral understandings or agreements not set forth in writing herein. In Witness Whereof, the undersigned Party hereto has executed this Agreement on the date indicated below: Date: By: Printed Name of Authorized Signor Signature of Authorized Signor Title of Authorized Signor Name of Agency Joint Powers Agreement May 2011 Page 8 of 8

55 Agenda # 4-8 November 14, 2011 Meeting To: From: Subject: Board of Directors Carl Wulf, Facilities / Capital Projects Manager Approve the Repair and Replacement of Security Fence RECOMMENDATIONS: Authorize the repair and replacement of the CJW security fencing along the front of the property to include the employees parking area. FISCAL IMPACT: $79,800. This project is 100% funded through a California Transit Security Grant Program (Proposition 1B). POLICY IMPLICATIONS: Your Board approves all purchases that exceed $25,000. DISCUSSION: Facilities staff has identified the need to improve the security fencing along the front of our Salinas facility (CJW) including the employee parking lot. The fencing will allow for a more controlled entrance and exit to the property. MST has had some instances of theft and vandalism to MST property and employee vehicles at this site. MST receives an annual disbursement from the State of California Proposition 1B Transportation Bonds. The annual disbursement is approximately $402,000 and funds must be spent within 3 years. Funds from this Fiscal Year 2009 grant have been programmed specifically to implement security improvements at CJW, the Salinas Transit Center, and our proposed new operating facility. This upgrade is a necessary security enhancement to the operations at CJW. This project will provide a safer environment for MST Employees, and provide greater control over parties who are able to access CJW. This portion of the security project is for the fencing only; authorization to award the installation of the security gates will come to your Board at the December meeting. 49

56 MST received bids from the following vendors and staff recommends awarding to Bill Fannin Fencing, who is the lowest responsive and responsible bidder: Bill Fannin Fencing, Aromas, CA $79, CCOI Gate & Fence, Hollister, CA $81, Dietrich Iron, Santa Cruz, CA $85,

57 Agenda # 4-9 November 14, 2011 Meeting To: From: Subject: Board of Directors K. Halcon, Director of Human Resources-Risk Management Memorandum of Understanding (MOU) between Monterey-Salinas Transit Employee Association (MSTEA) and Monterey-Salinas Transit District (MST). RECOMMENDATION: Ratify the MOU between MST and MSTEA and provide the same benefits to non-represented, Confidential employees. FISCAL IMPACT: The overall cost of the contract is within the FY2012 budget and within the direction given by the Board. POLICY IMPLICATIONS: Your Board approves the MOU between MST and MSTEA. DISCUSSION: At your August 8, 2011 meeting, your Board provided the labor negotiating team with the financial authority to present a last, best, and final offer to the Monterey-Salinas Transit Employee Association. The offer was agreed to and accepted by the negotiating team and the MSTEA members will be voting on the terms of the agreement. On October 31, 2011, the HR Committee reviewed the agreed-upon terms and agreed to recommend the ratification of the MOU. The accepted terms of the contract include a 2% non-retroactive wage increase upon ratification of the contract, with 2% wage increases scheduled for July 2012 and July This offer is comparable to the offer accepted by the Amalgamated Transit Union Local 1225, which represents MST bus drivers and bus maintenance personnel. Concessions made by the MSTEA resulting in significant cost savings agreed to in the contract include: new requirement for MSTEA employees hired after January 1, 2012 to contribute half of the employee share of CalPERS retirement; employees will no longer receive a 1% base wage increase for every year upon successful completion after their fifth year of service and will instead receive a lump sum payment of 1% of their base wages on their milestone service anniversaries at years 5, 10, and 15. After year 20, and each subsequent year of service, an employee will receive a lump sum payment in the equivalent of 1% of their base wage. Finally, MST and MSTEA also 51

58 agreed to redefine the Incentive Pay Program to allow the MST Board to set the Incentive pool and to establish goals for the agency and employees of MST to meet in order to receive money from the Incentive pool. Staff will provide a breakdown of cost savings at your November 14 th, 2011, Board Meeting. PREPARED BY: REVIEWED BY: Kelly Halcon Carl G. Sedoryk 52

59 Agenda # 7-1 November 14, 2011 Meeting Human Resources Committee November 14, 2011 Minutes Present: Absent: Chair Kristin Clark, Director Karen Sharp, Director Alan Cohen, Director Patricia Stephens, Carl Sedoryk, GM/CEO, Dave Laredo and Heidi Quinn, General Counsel, Kelly Halcon, Director of Human Resources/Risk Management None 1. Call to order Director Clark called the meeting to order at 8:16 a.m. 2. Public Comments-None 3. Compensation Study- Kelly Halcon briefed the HR Committee on the draft results of the Compensation Study and explained the next step of the process. Ms. Halcon reassured the HR Committee she will be coming back to the Committee and the Board once the results are finalized. Director Stephens had a question regarding whether the compensation study covered benefits as well as salary. Ms. Halcon clarified that it did not as MST constantly participates in benefit studies conducted by other transit agencies. 4. Closed Session Conference with Labor Negotiators Monterey-Salinas Transit Employee Association (MSTEA). Conference with Legal Counsel-Litigation-Natayliya Dukarevich. Conference with Legal Counsel-Litigation-Giovanna Sarina. Conference with Legal Counsel-Litigation-Tabitha Stanislaw and James Conboy. Conference with Legal Counsel-Litigation-Dominga Aguisanda. Conference with Legal Counsel-Litigation-Guadalupe Mejia. Conference with Legal Counsel-Litigation-Frank McClure and Janie Bryant. Conference with Legal Counsel-Litigation-William Rose. Conference with Legal Counsel-Litigation- Perfecta Wolf. 5. Return to Open Session no action taken. 6. Director Sharp adjourned the meeting at 8:42 a.m. SUBMITTED BY: 53

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61 Agenda # 8-1 November 14, 2011 Meeting To: From: Subject: Board of Directors H. Harvath, Assistant General Manager Finance & Administration Taxi Regulation Consulting Services RECOMMENDATION: Approve the award of taxi regulation services for the Monterey County Regional Taxi Authority to the City of Monterey. FISCAL IMPACT: None to MST s annual budget. The revenues generated through taxi driver and vehicle permits, licenses, and other fees will cover 100% of the cost of this contract. POLICY IMPLICATIONS: Your Board awards contracts in excess of $25,000. DISCUSSION: As stated in the Monterey County Regional Taxi Authority (RTA) Joint Powers Agreement, the RTA is to contract with MST for the provision of all administrative, licensing, and inspection services necessary to administer the RTA program, including but not limited to the provision of insurance, professional investigators, consultants, accountants, attorneys and transportation experts or other advisors as the RTA Board deems necessary and appropriate. At that time, staff recommended that MST provide directly Board support and legal services, with the remaining regulatory-oriented services to be subcontracted out to a third party. Subsequently, at the September 13, 2010, meeting, your Board awarded a third-party contract for taxi regulation services to administer a taxi licensing, permitting, and inspection program to GY Investigations. Over the past year, staff has been working to find ways to reduce the cost of permit fees to address concerns raised by the taxi industry. In that regard, the City of Monterey has developed a taxi administration program that would reduce the fees for a taxi driver and vehicle from the current $727 to $ a cost savings to a typical taxi driver of 33%. Given the city of Monterey s experience in overseeing the permitting of taxi drivers and vehicles prior to the formation of the RTA, staff is confident in its ability to provide these services as a subcontractor to MST. 55

62 To memorialize this arrangement, MST and Monterey staff members have worked together to develop a contract and scope of work (Attachment 1) outlining the services which will be rendered as well as the permit costs/fees to the taxi community. City staff members have also developed a proposal which clearly outlines its costs for each activity associated with taxi administration (Attachment 2). And, in the event the city collects too much or too little in fees to cover its costs, there are clauses in the contract scope of work which enable the permit fees to be recalibrated annually to ensure a cost/revenue neutral level. If approved by your Board, this contract with the City of Monterey would replace that which MST currently has with GY Investigations, which is currently on a month-tomonth status. In addition, staff has initiated discussions with the city of Salinas to see if a similar subcontracting arrangement can be effected to enable taxi drivers based in that community to more easily access permitting services. If the details can be worked out with Salinas, staff will return at a future meeting to present a similar contract for consideration by your Board. Attachment 1: Draft Contract Attachment 2: Taxi Permitting Budget City of Monterey 56

63 ATTACHMENT 1 AGREEMENT FOR TAXI PERMIT ADMINISTRATIVE SERVICES City of Monterey and Monterey-Salinas Transit THIS AGREEMENT for Taxi Permit Administrative Services is made and entered into this day of, 201, by and between the City of Monterey (hereinafter Monterey ), a municipal corporation, as the service provider, and Monterey-Salinas Transit (hereinafter MST ). WHEREAS, Monterey-Salinas Transit desires to utilize the City of Monterey to provide administrative services related to taxi permits, as outlined in detail in the attached Exhibit A; and WHEREAS, Monterey is willing and qualified to provide such services to MST upon the terms and conditions set forth herein; and WHEREAS, California Government Code section provides the City Council of Monterey with the authority to contract for performance of municipal services by the former within the jurisdictional territory of the latter; and WHEREAS, the City Council of the City of Monterey authorized this agreement on June 19, 2011, by the adoption of Resolution No C.S.; and WHEREAS, the Board of Directors of the Monterey-Salinas Transit District authorized this agreement on November 14, 2011; and NOW, THEREFORE, in consideration of the recitals and the mutual obligations of the parties as herein expressed, Monterey and MST agree as follows: 1. SERVICES TO BE PROVIDED. MST hereby engages Monterey to perform, and Monterey hereby agrees to perform, the services described in Exhibit A in conformity with the terms of this Agreement FINAL DECISION AUTHORITY. Monterey s Chief of Police shall have final decision authority over the results of the services performed on behalf of MST DUTIES OF MONTEREY AND MST. See Exhibit A EXTRA WORK. Monterey shall not perform extra work without written authorization from MST. Any extra work so authorized shall be within the general scope of work set forth in this Agreement. 57

64 2. PAYMENTS BY MST. Monterey shall be compensated for the services rendered under this Agreement by collection of fees taxicab permit holders in accordance with the fee schedule set forth in Exhibit B, subject to the limitations set forth in this agreement. 3. TERM OF AGREEMENT INITIAL TERM. The term of this Agreement shall be from the Agreement date set forth in the first paragraph of Page 1 herein through June 30, 2012, unless sooner terminated pursuant to the terms set forth in section 8 herein EXTENSIONS. This Agreement may be extended by consecutive one (1) year periods, or for shorter extension periods as agreed to by the parties, by written mutual agreement of the City Manager of Monterey and the General Manager of MST specifying the renewal and end dates. At the time of any extension, or at any other time as may be necessary during the term of the Agreement, the fee schedule (Exhibit B) may be adjusted by written agreement between the Monterey City Manager and MST General Manager in accordance with the criteria set forth in Section II of Exhibit B. Should either party decide not to extend the Agreement beyond the initial one (1) year or subsequent one (1) year terms, notice of such decision shall be provided to the other party no later than 30 days before the expiration date of the Agreement. 4. ADDITIONAL PROVISIONS/EXHIBITS. The following attached exhibits are incorporated herein by reference and constitute a part of this Agreement. Exhibit A Exhibit B Scope of Services Compensation 5. PERFORMANCE STANDARDS Monterey warrants that Monterey and Monterey s agents, employees, and subcontractors performing services under this Agreement are specially trained, experienced, competent, and appropriately licensed (if applicable) to perform the work and deliver the services required under this Agreement, and that they are not employees of MST Monterey, its agents, employees and subcontractors shall perform all work in a safe and skillful manner and in compliance with all applicable laws and regulations. All work performed under this Agreement that is required by law to be performed or supervised by licensed personnel shall be performed in accordance with such licensing requirements Monterey shall furnish all materials, equipment, and personnel necessary to carry out the specific services set forth in Exhibit A herein, except as otherwise specified in this Agreement. Monterey shall not use MST s premises, property (including equipment, instruments, or supplies) or personnel for any purpose other than in the performance of its obligations under this Agreement. 58

65 5.04. Monterey shall perform all services set forth in Exhibit A in a timely manner consistent with the time Monterey would perform similar services within its own jurisdiction whenever possible; however, Monterey projects shall be given priority over MST projects if scheduling conflicts arise and Monterey shall not be liable for any delays in performing MST s work if such delays are caused by such scheduling conflicts. 6. REPORTING. Monterey will submit to MST a monthly report detailing activities related to the services set forth in Exhibit A herein. Said reports shall be submitted by the 15 th of the month following the month that services are rendered. 7. PAYMENT CONDITIONS. See Exhibit B. 8. TERMINATION. During the term of this Agreement, either party may terminate the Agreement for any reason by giving written notice of termination to the other party at least thirty (30) days prior to the effective date of termination. In the event of an adverse claim or litigation involving either party and related to the services of this Agreement, this Agreement may be terminated by either party giving written notice at least ten (10) days prior to the effective date of termination. Any termination notice shall set forth the effective date of termination. 9. IMMUNITY. As MST s authorized representative, Monterey shall be recognized as having rights to any immunities MST is entitled to. In no event shall any duties contained in Exhibit A, or otherwise herein, negate any legal protections or immunities available to the parties under local, state or federal law. Monterey s liability, including, without limitation, that referenced in Section 10 herein, shall be limited to an amount not to exceed the amount earned by Monterey pursuant to this Agreement. 10. INDEMNIFICATION Each party shall indemnify, defend and hold harmless the other party, to the extent allowed by law and in proportion to fault, against any and all third-party liability for claims, demands, costs or judgments (direct, indirect, incidental or consequential) involving bodily injury, personal injury, death, property damage or other costs and expenses (including reasonable attorneys' fees, costs and expenses) arising or resulting from the acts or omissions of its own officers, agents, employees or representatives carried out pursuant to the obligations of this Agreement Each party will protect, defend, indemnify and hold harmless the other party (including their officials, employees and agents as the same may be constituted now and from time to time hereafter) from and against any and all liabilities, losses, damages, expenses or costs, whatsoever (including reasonable attorneys fees, costs and expenses), which may arise 59

66 against or be incurred by the other party as a result of or in connection with any actual or alleged breach of this Agreement by either party These indemnity provisions shall survive the termination or expiration of this Agreement. Further, each party will be liable to the other party for attorneys fees, costs and expenses, and all other costs and expenses whatsoever, which are incurred by the other party in enforcing these indemnity provisions. 11. INSURANCE Each party shall maintain in effect, at its own cost and expense, the following insurance coverage provided either through a bonafide program of self-insurance, commercial insurance policies, or any combination thereof as follows: a. Commercial General Liability or Public Liability with minimum limits of $1,000,000 per occurrence and $2,000,000 in the aggregate. b. Auto Liability including owned, leased, non-owned, and hired automobiles, with a combined single limit of not less than $1,000,000 per occurrence and $2,000,000 in the aggregate. c. If a party employs others in the performance of this Agreement, that party shall maintain Workers Compensation in accordance with California Labor Code section 3700 with a minimum of $1,000,000 per occurrence for employer s liability, for the duration of time that such workers are employed. d. Each party shall maintain in effect throughout the term of this agreement all risk property insurance, excluding earthquake and flood, on all permanent property of an insurable nature in an amount sufficient to cover at least 100% of the replacement costs of said property All insurance required by this Agreement shall: a. Be placed (1) with companies admitted to transact insurance business in the State of California and with a current A.M. Best rating of no less than A:VI or with carriers with a current A.M. Best rating of no less than A:VII; or (2) disclosed self-insurance with limits acceptable to the other party. b. Provide that each party s insurance is primary and non-contributing insurance to any insurance or self-insurance maintained by the other party and that the insurance of the other party shall not be called upon to contribute to a loss covered by a party s insurance. c. Subsequent to execution of this Agreement, each party shall file certificates of insurance with the other party evidencing that the required insurance is in effect. 60

67 12. NON-DISCRIMINATION. During the performance of this Agreement, Monterey, and its subcontractors, shall not unlawfully discriminate against any person because of race, religious creed, color, sex, national origin, ancestry, physical disability, mental disability, medical condition, marital status, age (over 40), or sexual orientation, either in Monterey s employment practices or in the furnishing of services to recipients. Monterey shall ensure that the evaluation and treatment of its employees and applicants for employment and all persons receiving and requesting services are free of such discrimination. Monterey and any subcontractor shall, in the performance of this Agreement, fully comply with all federal, state, and local laws and regulations which prohibit discrimination. The provision of services primarily or exclusively to such target population as may be designated in this Agreement shall not be deemed to be prohibited discrimination. 13. INDEPENDENT CONTRACTOR. In the performance of work, duties, and obligations under this Agreement, Monterey is at all times acting and performing as an independent contractor and not as an employee of MST. No offer or obligation of permanent employment with MST or particular MST department or agency is intended in any manner, and Monterey shall not become entitled by virtue of this Agreement to receive from MST any form of employee benefits including but not limited to sick leave, vacation, retirement benefits, workers compensation coverage, insurance or disability benefits. 14. NOTICES. Notices required under this Agreement shall be delivered personally or by first-class, postage pre-paid mail to MST s and Monterey s contract administrators at the addresses listed below: For MST: Sandra Amorim For Monterey: Phil Penko, Deputy Chief Monterey-Salinas Transit Monterey Police Dept. One Ryan Ranch Rd. 351 Madison Monterey, CA Monterey, CA MISCELLANEOUS PROVISIONS Conflict of Interest. Monterey represents that it presently has no interest and agrees not to acquire any interest during the term of this Agreement which would directly or indirectly conflict in any manner or to any degree with the full and complete performance of the professional services required to be rendered under this Agreement Amendment. This Agreement may be amended or modified only by an instrument in writing signed by MST and Monterey Waiver. Any waiver of any terms and conditions of this Agreement must be in writing and signed by MST and Monterey. A waiver of any of the terms and conditions of this Agreement shall not be construed as a waiver of any other terms or conditions in this Agreement Contractor. The term Monterey as used in this Agreement includes Monterey s officers, agents, and employees acting on Monterey s behalf in the performance of this Agreement. 61

68 Disputes. Monterey shall continue to perform under this Agreement during any dispute. Monterey and MST hereby agree to make good faith efforts to resolve disputes as quickly as possible. In the event any dispute arising from or related to this Agreement results in litigation or arbitration, the prevailing party shall be entitled to recover all reasonable costs incurred, including court costs, attorney fees, expenses for expert witnesses (whether or not called to testify), expenses for accountants or appraisers (whether or not called to testify), and other related expenses. Recovery of these expenses shall be as additional costs awarded to the prevailing party, and shall not require initiation of a separate legal proceeding Assignment and Subcontracting. The Monterey shall not assign, sell, or otherwise transfer its interest or obligations in this Agreement without the prior written consent of MST. None of the services covered by this Agreement shall be subcontracted without the prior written approval of MST. Notwithstanding any such subcontract, Monterey shall continue to be liable for the performance of all requirements of this Agreement Successors and Assigns. This Agreement and the rights, privileges, duties, and obligations of MST and Monterey under this Agreement, to the extent assignable or delegable, shall be binding upon and inure to the benefit of the parties and their respective successors, permitted assigns, and heirs Compliance with Applicable Law. The parties shall comply with all applicable federal, state, and local laws and regulations in performing this Agreement Headings. The headings are for convenience only and shall not be used to interpret the terms of this Agreement Time is of the Essence. Time is of the essence in each and all of the provisions of this Agreement Governing Law. This Agreement shall be governed by and interpreted under the laws of the State of California Non-exclusive Agreement. This Agreement is non-exclusive and both MST and Monterey expressly reserve the right to contract with other entities for the same or similar services Construction of Agreement. MST and Monterey agree that each party has fully participated in the review and revision of this Agreement and that any rule of construction to the effect that ambiguities are to be resolved against the drafting party shall not apply in the interpretation of this Agreement or any amendment to this Agreement Counterparts. This Agreement may be executed in two or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same Agreement Authority. Any individual executing this Agreement on behalf of MST or Monterey represents and warrants hereby that he or she has the requisite authority to enter into 62

69 this Agreement on behalf of such party and bind the party to the terms and conditions of this Agreement Integration. This Agreement, including the exhibits and any documents incorporated by reference, represent the entire Agreement between MST and Monterey with respect to the subject matter of this Agreement and shall supersede all prior negotiations, representations, or agreements, either written or oral, between MST and Monterey as of the effective date of this Agreement, which is the date that MST signs the Agreement Interpretation of Conflicting Provisions. In the event of any conflict or inconsistency between the provisions of this Agreement and the Provisions of any exhibit or other attachment to this Agreement, the provisions of this Agreement shall prevail and control Severability. If any of the provisions contained in the Agreement are held illegal, invalid, or unenforceable, the enforceability of the remaining provisions shall not be impaired thereby. Limitations of liability and indemnities shall survive termination of the Agreement for any cause. If a part of this Agreement is valid, all valid parts that are severable from the invalid part remain in effect. If a part of this Agreement is invalid in one or more of its applications, the part remains in effect in all valid applications that are severable from the invalid applications. IN WITNESS WHEREOF, MST and Monterey have executed this Agreement as of the day and year written on the first page herein. CITY OF MONTEREY MONTEREY-SALINAS TRANSIT By: Fred Meurer, City Manager By: Carl Sedoryk, General Manager & CEO Approved as to form: Monterey City Attorney Approved as to form: MST Attorney 63

70 EXHIBIT A SCOPE OF SERVICES I. DUTIES OF THE CITY OF MONTEREY: A. For taxicab drivers and taxicab vehicles, operate as a one-stop permitting center to process and track all application forms; issue permits and licenses; collect all nonthird party fees; and verify that proof of appropriate insurance coverage, drug testing, and medical certifications are provided by the drivers and vehicle owners as may be required by federal, state and local regulations. B. Conduct Department of Justice criminal background checks. C. Verify that all applicants annual drug tests and bi-annual physicals have been successfully completed at MST-approved health/medical facility/facilities. D. Verify that all vehicles have successfully passed a mechanical inspection at MST approved garage(s). E. Conduct periodic random in the field vehicle inspections to verify permits, licenses and compliance with vehicle, appearance and equipment (i.e., taximeters) regulations as adopted by the Monterey County Regional Taxi Authority (hereinafter, RTA ) Board of Directors, and report any observed illegal taxicab activities to city/county law enforcement agencies and the RTA. F. If a taxi vehicle fails a random inspection, confiscate vehicle permit and order reinspection at MST-approved garage(s) before vehicle permit is reissued. G. Submit to MST a monthly report detailing activities related to the aforementioned services 1 through 6 as detailed in this Exhibit by the 15 th of the following month (i.e., May activities report is due on or before June 15 th ). II. DUTIES OF MST: A. MST shall direct all taxicab drivers and taxicab vehicle owners wishing to operate in the RTA to the Monterey Police Department for permitting. B. MST shall provide to Monterey all applicable forms that the RTA will require to permit a driver. These forms may be made available to Monterey on-line. C. MST shall provide Monterey with the names and locations of each MST approved health/medical facility/facilities and all MST approved garages. D. MST shall accept Monterey s decision on whether a permit is to be issued. If the denial of a permit is questioned, MST shall refer the appeal to the appropriate hearing body within the RTA. 64

71 EXHIBIT B COMPENSATION For Monterey s full and complete performance of its obligations under this Agreement, Monterey shall be paid by MST as compensation as set forth herein. I. FEE FOR SERVICE: Monterey shall collect fees for the following services from members of the general public seeking taxicab permits and licenses: Driver Permit and random cab inspection fee Other City Fees -- DOJ Livescan, Roll Fee Outside Fees -- Mechanical Inspection, Drug Test and Physical Every two years Mechanical re-inspection upon failure to pass random cab inspection Transfer of Driver Permit to another company $ $50.00 $ $72.00 (each occurrence) $20.00 No other payments from MST or the Monterey County Regional Taxi Authority shall be required to fully cover the cost of the services provided by Monterey as described in Exhibit A. II. COST RECOVERY: Concurrently with Monterey s annual budget process, Monterey shall analyze the cost of providing the scope of services as described in Exhibit A and report that information to MST. Based on the results of that analysis: A. Fees for the following fiscal year shall be adjusted upwards to recoup deficits in revenue for the current fiscal year if the cost recovery was found to be negative. B. Fees for the following fiscal year shall be adjusted downwards to refund surpluses in revenues for the current fiscal year if the cost recovery was found to be positive. III. PAYMENT: Monterey shall pay sub-contractors, if any, for satisfactory performance of Services performed under this Agreement within 30 days of receipt of fees for such services. 65

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73 TAXI PERMITTING BUDGET PERSONNEL COSTS Hourly Rate Benefits Total Administrative Assistant I (20 HR) $24.19 $5.20 $29.39 Activity Initial Paperwork: Involves preparing, organizing, and reviewing packet to give to driver Photograph and Fingerprints (take photo, burn CD, complete LiveScan form, complete data entry, conduct printing) Receive/Process drug test results and employment verification form Time to Complete (hours) 100 Taxis 200 Taxis 0.5 $14.70 $ $14.70 $ $4.91 $4.91 Receive/process LiveScan results $4.91 $4.91 Entry into Records Management System after conducting background inquiry into $4.91 $4.91 both RMS systems Package paperwork and forward for approval $4.91 $4.91 Update/reorganize paperwork and RMS after approval $4.91 $4.91 Prepare ID Card for printing $4.91 $4.91 Forward ID card to dayshift SPST for card printing 0.25 $7.35 $7.35 Subtotal 2.25 $66.21 $66.21 Police Records Detention Supervisor $44.41 $18.02 $62.43 Review and forward or return application package for additional clarification Deputy Chief of Police $78.21 $33.66 $ Review and forward or return application package for additional clarification COST $10.43 $ $18.68 $18.68 Total $95.32 $95.32 Problematic Permits: LiveScan & paperwork delays, employment verification, lengthy background issues. Occurs with an estimated 15-25% of the drivers (20% average) and adds one hour to each permit process 20% $ $1, Cost per driver for problematic permits $5.88 $

74 ANNUAL ADMINISTRATIVE COSTS Monthly Administrative Activities (i.e. phone & , tracking expiring permits, etc) - [10 hours month for 70 cabs) (Moving to 100 cabs increases the time by 43% to 172; 200 cabs increases time 186% to 344) $ 5, $10, Divided by number of drivers $ $50.55 Subtotal $ $ Administrative Overhead 25% including: $37.94 $ Annual Operating Supplies Mini CD $.30/driver every two years Vehicle Inspection Stickers Folders for Driver Files every two years Paper - 3 to 4 $3.99 each Executive Review and Approval Fingerprint Rolling Fee $18.00 $18.00 Permitting Subtotal $ $ Taxi Inspection $ $ TOTAL POLICE COST TO PERMIT ONE DRIVER $ $ OTHER FEES AND LICENSING DOJ LiveScan $32.00 $32.00 Total $32.00 $32.00 TOTAL CITY FEES PAID BY DRIVER $ $ OTHER COSTS PAID TO OUTSIDE VENDORS Vehicle Inspection $72.00 $72.00 Physical $75.00 good for two years $37.50 $37.50 Drug Test $54.00 $54.00 Total $ $ TOTAL COST TO DRIVER $ $

75 Agenda # 8-2 November 14, 2011 Meeting To: From: Subject: Board of Directors H. Harvath, Assistant General Manager Finance & Administration Contract Award Salinas Area Service Analysis II (SASA-II) RECOMMENDATION: Award contract to analyze and study MST s transit services in the greater Salinas area and to make recommendations for improvements to routes and schedules. FISCAL IMPACT: Up to $100,000. Funding is provided through a grant from the Monterey Unified Air Pollution Control District AB2766 grant. POLICY IMPLICATIONS: Your Board awards contracts in excess of $25,000. DISCUSSION: The Salinas Area Service Analysis II (SASA-II) is designed to evaluate how well MST s bus service in and around the city of Salinas is meeting passenger demand with regards to on-time performance, safety and convenience; to examine present and anticipated development and travel patterns; and to subsequently propose a series of new and adjusted bus routes that would better serve existing and future public transit customers as well as increase overall ridership. It is good planning practice to conduct transit studies every five to seven years, as the Salinas area has not been analyzed in depth since the first SASA project conducted in In that regard, a Request for Proposals was issued on September 7, 2011, soliciting qualified consulting firms to perform the SASA-II study. By the RFP deadline, two consulting firms had submitted proposals: Moore & Associates and Nelson Nygaard. At this time, staff is still reviewing and evaluating the proposals and will present its recommendation at the November 14, 2011, meeting of your Board. 69

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77 Agenda # 9-1 November 14, 2011 Meeting To: From: Subject: Board of Directors Hunter Harvath, Assistant General Manager for Finance and Administration Proposed Service Changes for Line 45 Northridge-Salinas via East Market and Line 49 Northridge via North Main Street effective January RECOMMENDATIONS: 1. Conduct public hearing on proposed service changes for Line 45 Northridge- Salinas via East Market and Line 49 Northridge via North Main Street. 2. Approve proposed service changes for Lines 45 and 49. FISCAL IMPACT: None. The changes are expected to be revenue neutral. POLICY IMPLICATIONS: Your Board holds public hearings to solicit input on proposed service alterations which include changes in routing that result in MST vehicles utilizing new streets and/or corridors. DISCUSSION: At the June 15, 2011, meeting, your Board approved MST s fiscal year 2012 budget, which required a reduction in transit services valued at approximately $1 million in order to ensure revenues would equal expenditures. The primary causes for the service reductions to balance the budget included an expected reduction in federal operating assistance grant funding of approximately $515,000 as well as increased fuel costs, which are budgeted $672,000 higher in FY 2012 than FY As a part of the FY 2012 budget, a number of service reductions were implemented September 17, 2011, that were designed to result in approximately $1 million in savings to the FY 2012 budget, thereby bringing it into balance. This September schedule change represented the largest service reduction effort staff has had to undertake in nearly 6 years, a time during which customers have seen primarily service expansions, with MST s bus line roster growing from approximately 30 in 2004 to over 60 today. Among those changes implemented in September were alterations in the schedules to Line 45 Northridge-Salinas via East Market and Line 49 Northridge via North Main Street. While Line 45 has consistently been one of the worst on-time performance routes in the MST network, the changes implemented in September have appeared to worsen the situation. In that regard, staff has developed a possible solution for Line 45, which involves shortening the line in the Santa Rita area of northern Salinas and revising the schedule and running time from 60-minute to 90-minute frequencies so that it more accurately reflects reality and traffic conditions in the 71

78 areas through which it travels. This proposed change in frequency would return the schedule to virtually the same level that it had prior to the 2006 Salinas service expansion efforts undertaken as a result of the 2005 Salinas Area Service Analysis. The proposed shorter routing of the Line 45 in the Santa Rita neighborhood would have it travel between North Main Street and Van Buren Avenue on East Bolivar Street instead of Russell Road. Currently, MST does not travel on East Bolivar Street, which is a wide, two-lane thoroughfare that passes next to a large green-space adjacent to Santa Rita Elementary School. In order to ensure that the northern areas of Santa Rita maintain access to transit, staff is proposing that the Line 49 be extended past Northridge Mall to include the North Main Street, Russell Road and Van Buren Avenue loop currently served by the Line 45. This proposed routing change would also have the benefit of improving the compatibility of the schedules of the Line 49 and Line 29 Watsonville-Salinas via Prunedale to create more even headways (approximately every 30 minutes) as they travel southbound on Main Street. To solicit public input on the proposed service reductions, staff is holding a series of three public hearings as follows: Tuesday, November 1 st at 6:00 pm Hebron Family Center Safe Haven 683 Fremont Street, Salinas Thursday, November 10 th at 6:00 pm North Salinas High School Small Theater 55 Kip Drive, Salinas Monday, July 11 th at 10:00 am Monterey-Salinas Transit One Ryan Ranch Road, Monterey In advance of these public hearings, bilingual notices (Attachment 1) were placed in the Salinas Californian, and El Sol as well as aboard MST buses (Attachment 2). In addition, a press release detailing the public hearings and the proposed service changes was issued on October 26 th and posted to the MST website. Subsequently, the bi-lingual PowerPoint presentation (Attachment 3) prepared by staff for the public hearings was linked to the press release posted on the website after the first public hearing was held. To date, limited public input has been received. Minutes of the Salinas public hearings as well as complete documentation of all public input received through this process will be presented to your Board at the November 14 th meeting. Attachment 1: Public meeting newspaper notices Attachment 2: Bus car card public meeting notice Attachment 3: Proposed service reduction PowerPoint presentation 72

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83 January 2012 Proposed Service Changes Line 45 Northridge-Salinas via East Market Line 49 Northridge via North Main Street Hunter Harvath, AICP Assistant General Manager Finance & Administration

84 Proposed Changes to Lines 45 & 49 Public Hearings Tuesday, Nov. 1 st at 6:00 pm Hebron Family Center Safe Haven 683 Fremont Street, Salinas Thursday, Nov. 10 th at 6:00 pm North Salinas High School Small Theater 55 Kip Drive, Salinas Monday, November 14 th at 10:00 am Monterey-Salinas Transit Administrative Offices One Ryan Ranch Road, Monterey

85 Millions of Riders MST Passenger Boardings January 2007 MAJOR PENINSULA SERVICE EXPANSION July 2009 FEDERAL STIMULUS RECEIVED 4.7 TO PRESERVE SERVICE Fiscal Years (July 1 through June 30) September 2011 STIMULUS IS GONE - $1 million Service Cut

86 September 17, 2011 Service Cuts - Why? Federal Operating Funds for FY 2012 are reduced by $515,000 (approx. 7% lower than FY 2011) Fuel Costs Budgeted for FY 2012 are increased by $672,000 (approx. 34% higher than FY 2011)

87 September 17, 2011 Service Cuts - Where? Pacific Grove / New Monterey Seaside / North Monterey Fremont Corridor Monterey Del Monte Center / CHOMP Upper Seaside Residential Areas Downtown Carmel-by-the-Sea Marina Aromas / North County Castroville / Moss Landing / Watsonville Salinas

88 Line 45 Northridge-Salinas via East Market 100.0% 90.0% 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Nov 2004 On-Time Performance Target 82% Nov 2005 Sep 2006 Sep 2007 Target 87% Line 45 has historically had among the lowest on-time performance of any MST Bus Line. Sep 2008 Sep 2009 Sep 2010 Sep 2011

89 Line 45 Northridge-Salinas via East Market On-Time Performance / Puntualidad September 17, 2011 Service Change Cut Sunday Service on Line 45 Grant Funds Expired Tried to fix the poor on-time performance -- DIDN T WORK!!! Cambio de servicio del 17 de septiembre, 2011 Se interrumpe el servicio de los domingos en la línea 45 Se han agotado los fondos del otorgamiento Se trató de corregir la impuntualidad del servicio -- NO FUNCIONÓ!!!

90 Line 45 route area north of E. Bolivar St. to be served by new extension of Line 49 Northridge via N. Main Street LINE 45 MAP

91 January 2012 Proposed Service Change for Line 45 Cambio de servicio propuesto de enero 2012 para la línea Shorten route in Santa Rita neighborhood Eliminate Russell Road portion of route Use E. Bolivar Street between N. Main Street and Van Buren Ave. Former Line 45 stops along N. Main Street north of Van Buren Ave., along Russell Road, and along Van Buren Ave. north of E. Bolivar Street to be served hourly by an expanded Line 49 Northridge via N. Main Street 1. Acortar la ruta en el vecindario de Santa Rita Eliminar la porción de la ruta de Russell Road Usar E. Bolivar Street entre N. Main Street y Van Buren Ave. Las antiguas paradas de la línea 45 a lo largo de N. Main Street, al norte de Van Buren Ave., a lo largo de Russell Road, y a lo largo de Van Buren Ave., al norte de E. Bolivar Street recibirán servicio de una línea 49 Northridge vía N. Main Street expandida 2. Increase headways from every 60 minutes to every 90 minutes returns frequencies to pre-2006 schedule 2. Aumentar el lapso entre autobuses de cada 60 minutos a cada 90 minutos devuelve las frecuencias a los horarios previos a Restore Sunday Service MST just received new grant funds 3. Restaurar el servicio de los domingos MST acaba de recibir un nuevo otorgamiento de fondos

92 Proposed Schedule Line 45 EFFECTIVE : WINTER NORTHRIDGE via EAST MARKET 45 SALINAS via EAST MARKET DAILY DAILY Salinas Boronda & Boronda & Salinas Transit Sanborn Sanborn & Indepenedence San Juan Northridge Northridge San Juan Indepenedence Sanborn & Sanborn Transit Center & Market Del Monte & Nantucket Grade Mall Mall Grade & Nantucket Del Monte & Market Center A x x x x 6:43 6:50 A 6:55 7:02 7:10 7:19 7:24 7:33 A 7:45 7:54 7:59 8:08 8:18 8:25 8:30 8:37 8:47 8:56 9:01 9:10 9:15 9:24 9:29 9:38 9:48 9:55 10:00 10:07 10:17 10;26 10:31 10:40 10:45 10:54 10:59 11:08 11:18 11:25 11:30 11:37 11:47 11:56 12:01 12:10 12:15 12:24 12:29 12:38 12:48 12:55 1:00 1:07 1:17 1:26 1:31 1:40 1:45 1:54 1:59 2:08 2:18 2:25 2:30 2:37 2:47 2:56 3:01 3:10 3:15 3:24 3:29 3:38 3:48 3:55 4:00 4:07 4:17 4:26 4:31 4:40 4:45 4:54 4:59 5:08 5:18 5:25 5:30 5:37 5:47 5:56 6:01 6:10 6:15 6:24 6:29 6:38 6:48 6:55 x x x x x x A-Trip operates weekdays only DRAFT

93 Line 49 Northridge- via N. Main St. On-Time Performance September 17, 2011 Service Change Changed even 30-minute headways southbound on N. Main Street and created gap of 50 minutes each hour without bus service on N. Main Street Tried to fix poor on-time performance by combining with the Line 45 Northridge-Salinas via East Market -- DIDN T WORK!!! Cambio de servicio del 17 de septiembre, 2011 Se cambiaron los lapsos de 30 minutos entre autobuses en dirección Sur sobre N. Main Street y se creó una brecha de 50 minutos cada hora sin servicio de autobús sobre N. Main Street Se trató de corregir la impuntualidad combinando con la línea 45 Northridge-Salinas vía East Market -- NO FUNCIONÓ!!!

94 January 2012 Proposed Service Change for Line 49 Cambio de servicio propuesto de enero 2012 para la línea Restore even 30-minute headways in both directions on N. Main Street between downtown Salinas and Northridge Shopping Center 1. Restaurar los lapsos parejos de 30 minutos entre un autobús y el siguiente en ambas direcciones sobre N. Main Street entre la zona centro de Salinas y el Northridge Shopping Center 2. Expand route north of Northridge Shopping Center to include the entire Santa Rita neighborhood currently served by Line 45 at existing stops on: 2. Expandir la ruta del Northridge Shopping Center de modo de incluir todo el vecindario de Santa Rita que en la actualidad recibe servicio de la línea 45 en las siguientes paradas sobre: N. Main StreetVan Buren Ave. Russell Road San Juan Grade Road 3. Maintain hourly frequency in northern part of Santa Rita neighborhood and increase frequencies in southern part of Santa Rita neighborhood from one bus per hour to two buses per hour. 3. Mantener la frecuencia horaria en la parte norte del vecindario de Santa Rita y aumentar la frecuencia en la parte sur del vecindario de Santa Rita de un autobús por hora a dos autobuses por hora 4. Line 49 would continue to operate hourly 7-days a week. 4. La línea 49 continuaría funcionando una vez pro hora, los 7 días de la semana.

95 Proposed Schedule Line 49 EFFECTIVE : WINTER SANTA RITA via NORTHRIDGE 49 SALINAS DAILY DAILY Salinas North Boronda & Boronda & North Salinas Transit Main & Northridge San Juan San Juan Northridge Main & Transit Center Laurel Mall Grade Grade Mall Laurel Center A 6:15 6:25 6:35 6:44 A 6:44 6:49 6:57 7:09 7:15 7:25 7:35 7:44 7:44 7:49 7:57 8:09 8:15 8:25 8:35 8:44 8:44 8:49 8:57 9:09 9:15 9:25 9:35 9:44 9:44 9:49 9:57 10:09 10:15 10:25 10:35 10:44 10:44 10:49 10:57 11:09 DRAFT 11:15 11:25 11:35 11:44 11:44 11:49 11:57 12:09 12:15 12:25 12:35 12:44 12:44 12:49 12:57 1:09 1:15 1:25 1:35 1:44 1:44 1:49 1:57 2:09 2:15 2:25 2:35 2:44 2:44 2:49 2:57 3:09 3:15 3:25 3:35 3:44 3:44 3:49 3:57 4:09 4:15 4:25 4:35 4:44 4:44 4:49 4:57 5:09 5:15 5:25 5:35 5:44 5:44 5:49 5:57 6:09 6:20 6:30 6:40 x C x 6:45 6:52 7:07 7:20 7:30 7:40 x B x 8:05 8:10 8:20 B 7:45 7:52 8:02 x B x 9:05 9:10 9:20 B 8:45 8:52 9:02 x Southbound departures from Northridge Mall Line 49 0:49 Line 29 0:15 B 9:45 9:52 10:02 x A - Trip operates weekdays only B - Trip operates Monday through Saturday C - Serves Salinas Amtrak Station. Other trips serve Amtrak on request.

96 Other Salinas Changes for the Future? Otros cambios futuros en Salinas? November 14, 2011 MST board will be asked to award contract to expert transit consultant to study all of Salinas routes and propose improvements 14 de noviembre de 2011 Se le pedirá a la junta de MST que otorgue el contrato a un consultor experto en transporte público para estudiar todas las rutas de Salinas y proponer mejoras. December 2011 MST will conduct general on-board passenger surveys on all routes Diciembre de 2011 MST realizará encuestas generales de los pasajeros a bordo en todas las rutas. Winter/Spring 2012 MST will conduct on-board passenger surveys specific to Salinas area routes/schedules/issues Invierno/primavera de 2012 MST realizará encuestas a los pasajeros a bordo específicas para las rutas/los horarios/los problemas de Salinas

97 Other Salinas Changes for the Future? Otros cambios futuros en Salinas? Spring/Summer 2012 MST will conduct public hearings to get input on new route/schedule proposals Primavera/verano de 2012 MST realizará audiencias públicas para obtener opiniones sobre las nuevas propuestas de rutas/horarios Fall 2012 MST hopes to implement any new routes/schedules in greater Salinas area to improve services and on-time performance. Otoño de 2012 MST espera implementar las rutas/los horarios nuevos en el área metropolitana de Salinas para mejorar los servicios y la puntualidad de los mismos.

98 Proposed Service Changes for January 2012 Line 45 Northridge-Salinas via East Market Line 49 Northridge via North Main Street Submit Comments by November 10th to: Hunter Harvath Assistant General Manager- Finance & Administration One Ryan Ranch Road Monterey, CA via at or via fax at (831)

99 Agenda # 12-1 November 14, 2011 Meeting To: From: Subject: Board of Directors C. Sedoryk, General Manager/CEO September 2011 Monthly Report Attached are the most recent monthly statistics and the reports from the Administration and Operations/Maintenance Departments. Ridership for the first quarter of the fiscal year is up 2% over last year as ridership on military routes continues to increase. The service change that was implemented on September 14th reduced service hours by about 9.2% and has resulted in increased complaints from customers, and decreased on-time performance. A number of minor adjustments have been made in response to the customer complaints and service observations. Another service change to fine-tune the initial service cuts is planned for December 2011 (see item 12-7). An update on progress made towards completion of FY 2012 action plan items is attached (Attachment 4). Attachment #1 Operations Department Report September 2011 Attachment #2 Facilities & Maintenance Department Report September 2011 Attachment #3 Administration Department Report August September Attachment #4 FY 2012 Action Plan Status Update. PREPARED BY: Carl G. Sedoryk 93

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101 ATTACHMENT 1 November 1, 2011 To: From: Cc: M. Hernandez, Assistant General Manager / C.O.O. R. Weber, Director of Transportation Services MST Board of Directors Subject: Transportation Department Monthly Report September 2011 FIXED ROUTE BUS OPERATIONS: System Wide Service: (Fixed Route & DART Services): Preliminary boarding statistics indicate that ridership increased by 0.09% in September 2011, (418,519), as compared to September 2010, (418,155). Fiscal year-to-date, this represents a 2.12% increase in passenger boardings for the same period last year. Productivity decreased from 19.9 passengers per hour (September 2010), to 18.4 PPH in September of this year. Trolley Services: MST Carmel Trolley: carried 336 passengers in September, which represents a 25.99% decrease from September of 2010 (454). MST Monterey Trolley: carried 7,922 passengers in September, which represents a 15.24% decrease from September of 2010 (9,346). MST Pacific Grove Trolley: carried 1,292 passengers during the month of September. The Pacific Grove Trolley did not operate last year. MST Salinas Trolley: carried 906 passengers in September, which represents an 8.76% decrease from September of 2010 (993). MST CSUMB Trolley: Carried 1,010 passengers during its first full month of operation. Supplemental / Special Services: Sept 2-4: MST deployed supplemental service during the Monterey County Fair on the Lines 9 and 10. Services carried 11,276 passengers, representing an 11.58% increase in passenger boardings over last year s event, (10,109). Sept 16-18: MST deployed supplemental service during the Jazz Festival on the Lines 9 and 10. Services carried 10,691 passengers, representing a 13.17% decrease in passenger boardings from last year s event, (12,313). 95

102 Sept 17-18: MST deployed services on the Lines 37, 38, & 39 for the American Le Mans Series Races at Laguna Seca Raceway. Services carried 138 passengers, representing a 22.91% decrease in passenger boardings from last year s event, (179). Sept 24-25: MST deployed services on the Line 48 for the California International Airshow in Salinas. Services carried 2,667 passengers, representing a 27%% increase in passenger boardings over last year s event, (2,100). System Wide Statistics: Ridership: 418,519 Vehicle Revenue Hours: 22,733 Vehicle Revenue Miles: 364,818 System Productivity: 18.4 Passengers Per Vehicle Revenue Hour Scheduled One-Way Trips: 35,947 Time Point Adherence: Of 121,794 total time-point crossings sampled for the month of September, the TransitMaster system recorded 23,969 delayed arrivals to MST s published time-points system-wide. This denotes that 80.32% of all scheduled arrivals at published timepoints were on time. (See MST Fixed-Route Bus ~~ On Time Compliance Chart FY 2012.) Service arriving later than 5 minutes beyond the published time point is considered late. The ontime compliance chart, (attached), reflects system wide on-time performance as a percentage to the total number of reported time-point crossings. Trips With 10 or More Standees: There were fifty nine (59) reported trips with 10 or more standees for the month of September. (See Operations Summary report for further information) Cancelled Trips: As listed below, there were a total of eleven (11) cancelled trips for the month of September for both directly operated and contracted services. Reason MST MV Transportation % Of All Missed Mechanical Failure % Traffic % Totals % Documented Occurrences: MST Coach Operators are required to complete an occurrence report for any unusual incident that occurs during their work day. The information provided within these reports is used to identify trends, which often drive changes in policy or standard operating procedures. The following is a comparative summary of reported incidents for the month(s) of September 2010 and 2011: September- September- Occurrence Type Collision: MST Involved 6 7 Medical Emergency 1 0 Object Hits Coach 1 0 Passenger Conflict 3 3 Passenger Fall 6 3 Passenger Injury

103 Employee Injury 0 0 Other 6 1 Near Miss 0 0 Unreported Damage 0 0 Occurrence Type September- 10 September- 11 Fuel / Fluid Spill 0 1 Total Occurrences Other: September 23: Transportation staff participated in 2011 Monterey Peninsula Shake-up earthquake drill with the County Office of Emergency Services. While there were several operational objects to be met during the exercise, MST was called upon to simulate the mass evacuation of residents within affected areas to various shelters within the region. CONTRACTED SERVICES: MST RIDES ADA / ST Paratransit Program: Preliminary boarding statistics for the MST RIDES program reflect that for the month of September there were 9,718 passenger boardings. This represents a 3.89% increase in passenger boardings from September of 2010, (9,354). Fiscal year-to-date, this represents a 4.51% increase in passenger boardings for the same period last year For the month of September, % of all scheduled trips for the MST RIDES Program arrived on time, decreasing from % in September of (See MST RIDES ~~ On Time Compliance Chart FY 2012.) Productivity for September of this year was at 1.95 passengers per hour, increasing slightly from 1.87 in September of Paratransit Certification Statistics: For the month of September, 64 applications were reviewed, resulting in 62 approvals and 2 denials. Of the approvals, 30 were new program participants, and 30 were recertifications. 88 participants were deactivated in the database. A total of 72 applications were received 8 did not complete the application process. As of September 2011, there are 3,168 registered / active program participants. COMMUNICATIONS CENTER: In September, the Communications Center summoned public safety agencies on four (4) separate occasions to MST s transit vehicles and facilities: Agency Type Incident Type Number Of Responses Police Passenger Incident / Other 4 97

104 ATTACHMENTS: MST Fixed-Route Bus ~~ On Time Compliance FY MST Fixed-Route Bus ~~ Boarding Statistics FY MST Trolley Service ~~ Boarding Statistics FY 2012 MST RIDES ~~ On Time Compliance FY 2012 MST RIDES ~~ Boarding Statistics FY 2012 Robert Weber 98

105 On-Time Compliance MST FIXED ROUTE ON-TIME COMPLIANCE FY 2012 August 2011 Data Sampled: 92.0% FY 11 FY12 FY12 FY12 ON-TIME TIME POINT DELAYED ARRIVALS ON-TIME MONTH PERFORMANCE COUNT 5 + MINUTES PERFORMANCE Jul 84.86% 118,325 17, % Aug 83.25% 139,320 24, % Sept 83.31% 121,794 23, % Oct 86.54% Nov 86.62% Dec 88.10% Jan 89.30% Feb 88.11% March 89.79% April 86.19% May 87.87% June 88.36% Total N/A 379,439 65,065 N/A YTD Average 83.81% 126,480 21, % 100% 90% 80% 70% On-Time Compliance FY 2012 Goal 87% 60% 50% 40% 30% 20% 10% 0% Jul Aug Sept Oct Nov Dec FY11 Jan FY12 Feb March April May June 99

106 MST FIXED ROUTE BOARDINGS FY 2012 Monthly Boardings MONTH FY 2010 FY 2011 FY 2012 % CHANGE July 385, , , % Aug 420, , , % Sep 394, , , % Oct 376, ,961 Nov 333, ,922 Dec 308, ,123 Jan 280, ,097 Feb 303, ,023 Mar 350, ,403 April 350, ,070 May 363, ,594 June 382, ,977 TOTAL 4,249,622 4,372,152 1,280,521 YTD Avg. 399, , , % YTD Comparison 1,199,992 1,253,982 1,280, % Boardings are inclusive of all On Call, Trolley, & Fixed Route Services 500,000 MONTHLY RIDERSHIP 450, , , , , , , ,000 50,000 0 July Aug Sep Oct Nov Dec Jan Feb Mar April May June FY 2010 FY 2011 FY /7/2011 8:47 AM

107 MST FIXED ROUTE BUS Program Comparative Statistics FY FY 2012 Attachment 2 INPUT of Resources OUTPUT END PRODUCT VEHICLE VEHICLE TOTAL TOTAL REVENUE REVENUE BOARDINGS EMPLOYEES OPERATING COST MILES HOURS (UNLINKED TRIPS) MONTH FY 2011 FY 2012 FY 2011 FY 2012 FY 2011 FY 2012 FY 2011 FY 2012 FY 2011 FY 2012 *JUL $1,927,614 $2,235, , ,558 21,949 24, , ,265 *AUG $2,093,268 $2,468, , ,293 21,764 25, , ,737 SEP $2,545,265 $2,546, , ,818 20,981 22, , ,519 OCT $2,105, ,855 21, ,961 NOV $2,177, ,533 19, ,922 DEC $2,848, ,441 20, ,123 SUBTOTAL $13,698,511 $7,250,581 2,013,502 1,147, ,887 72,060 2,295,988 1,280,521 JAN $2,243, ,567 20, ,097 FEB $2,160, ,750 19, ,023 MAR $2,460, ,376 22, ,403 APR $2,454, ,221 22, ,070 MAY $2,322, ,013 23, ,594 JUN $3,196, ,981 23, ,977 TOTAL - - $28,535,990 $7,250,581 4,136,410 1,147, ,057 72,060 4,372,152 1,280,521 AVERAGE $2,377,999 $2,416, , ,556 21,505 24, , ,840 Service Efficiency Cost Efficiency Service Effectiveness Measures Cost Effectiveness VEHICLE COST/ COST/ REVENUE HRS/ REVENUE BOARDINGS/ BOARDINGS/ UNLINKED EMPLOYEE HOUR REVENUE MILE REVENUE HOUR TRIP MONTH FY 2011 FY 2012 FY 2011 FY 2012 FY 2011 FY 2012 FY 2011 FY 2012 FY 2011 FY 2012 *JUL $87.82 $ $4.74 $5.42 *AUG $96.18 $ $4.88 $5.49 SEP $ $ $6.09 $6.08 OCT 90.7 $ $5.44 NOV 84.0 $ $6.33 DEC 87.7 $ $9.16 SUBTOTAL JAN 85.6 $ $7.03 FEB 79.4 $ $6.73 MAR 87.8 $ $6.86 APR 90.2 $ $7.28 MAY 93.4 $ $6.37 JUN 93.8 $ $8.50 TOTAL AVERAGE $ $ $6.53 $5.66 Note - All statistics include contracted-out service. * - Preliminary data for current year /7/2011

108 MST TROLLEY - MONTEREY FY 2012 Monthly Boardings Did Not Operate MONTH FY2010 FY2011 FY2012 % CHANGE Jul 46,544 48,540 47, % Aug 45,228 43,263 43, % Sep 10,164 9,346 7, % Oct Nov Dec Jan Feb Mar Apr May 4,511 5,715 Jun 29,444 32,011 Total Ridership YTD Average YTD Comparison 135, ,875 98,770 33,979 33,716 32, % 101, ,149 98, % 60,000 MONTEREY TROLLEY MONTHLY RIDERSHIP 50,000 40,000 30,000 20,000 10,000 0 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun FY2010 FY2011 FY

109 MST TROLLEY - SALINAS FY 2012 Monthly Boardings Did Not Operate Total Ridership YTD Average YTD Comparison MONTH FY2010 FY2011 FY2012 % CHANGE Jul Aug Sep % Oct 1,642 1,143 Nov 1,258 1,016 Dec Jan Feb 1,205 1,114 Mar 1,523 1,334 Apr 1, May 1,227 1,126 Jun 10,816 8, % % 5,000 SALINAS TROLLEY MONTHLY RIDERSHIP 4,500 4,000 3,500 3,000 2,500 2,000 1,500 1, Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun FY2010 FY2011 FY

110 MST TROLLEY - CARMEL FY 2012 Monthly Boardings Did Not Operate Total Ridership YTD Average YTD Comparison MONTH FY2010 FY2011 FY2012 % CHANGE Jul 871 3,020 3, % Aug 1,109 2,503 3, % Sep % Oct Nov Dec Jan Feb Mar Apr May Jun 2,373 2,551 5,564 9,044 7, ,992 2, % 2,517 5,977 7, % 5,000 CARMEL TROLLEY MONTHLY RIDERSHIP 4,500 4,000 3,500 3,000 2,500 2,000 1,500 1, Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun FY2010 FY2011 FY

111 MST TROLLEY - PACIFIC GROVE FY 2012 Monthly Boardings Did Not Operate Total Ridership YTD Average YTD Comparison MONTH FY2010 FY2011 FY2012 % CHANGE Jul 7,108 N/A Aug 1,760 6, % Sep 1,292 N/A Oct Nov Dec Jan Feb Mar Apr May Jun 170 1,930 14,931 1,760 4, % 1,760 14, % 10,000 PACIFIC GROVE TROLLEY MONTHLY RIDERSHIP 9,000 8,000 7,000 6,000 5,000 4,000 3,000 2,000 1,000 0 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun FY2010 FY2011 FY

112 MST CSUMB TROLLEY FY 2012 Monthly Boardings Did Not Operate Total Ridership YTD Average YTD Comparison MONTH FY2010 FY2011 FY2012 % CHANGE Jul Aug 368 N/A Sep 1,010 N/A Oct Nov Dec Jan Feb Mar Apr May Jun 1, N/A 1,378 N/A 10,000 PACIFIC GROVE TROLLEY MONTHLY RIDERSHIP 9,000 8,000 7,000 6,000 5,000 4,000 3,000 2,000 1,000 0 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun FY2010 FY2011 FY

113 On-Time Compliance MST RIDES ON TIME COMPLIANCE FY MONTH FY11 FY12 Jul 85.85% 84.47% Aug 85.44% 84.92% Sept 86.06% 83.95% Oct 86.56% Nov 86.56% Dec 87.47% Jan 86.34% Feb 86.30% March 86.27% April 86.47% May 85.87% June 86.12% YTD Average 85.78% 84.45% 100% 90% MST RIDES On-Time Compliance FY Goal 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% June May April March Feb Jan Dec Nov Oct Sept Aug Jul FY11 FY12 107

114 MST RIDES Program Monthly Boardings MONTH FY 2010 FY 2011 FY2012 % CHANGE Jul 8,939 8,663 8, % Aug 8,514 8,794 9, % Sep 9,386 9,354 9, % Oct 9,335 9,189 Nov 8,275 8,900 Dec 8,147 8,626 Jan 7,454 8,253 Feb 8,112 8,155 Mar 9,406 9,266 Apr 9,219 8,739 May 9,263 8,720 Jun 8,837 8,793 Total Ridership YTD Average YTD Comparison 104, ,452 28,021 8,946 8,937 9, % 26,839 26,811 28, % 11,000 MST RIDES MONTHLY RIDERSHIP 10,000 9,000 8,000 7,000 6,000 5,000 4,000 3,000 2,000 1,000 0 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun FY 2010 FY 2011 FY

115 Monterey-Salinas Transit Operations Summary Report Fixed Route Services September 2011

116 Service Delivered Fixed Route Operations Summary Report September 2011 Service Quality Ridership 418,519 On-time Time Points 97,826 Passengers / Vehicle Revenue Hour 18.4 Delayed Time Points 23,968 Revenue Miles 364,818.0 On-time Passenger Boardings 337,788 One-way Trips Scheduled 35,947 Percent On-time Boardings 81% Systemwide Service: Ridership remained level compared to last September, with a marginal 0.1% increase. With revenue hours having increased 8.3% over the same timeframe, productivity dropped from 19.9 PPH last August to 18.4 PPH this month. For the fiscal year (to date), boardings are 2.1% higher than last year. Seasonal Service: Labor Day heralded seasonal service changes, with MST Trolleys and line 22-Big Sur ending their summer service schedules. For their five days of operation in September, the Monterey Trolley carried 7,922 passengers, the Carmel Trolley carried 336 passengers, and the Pacific Grove Trolley carried 1,292 passengers. Line 22-Big Sur transitioned from daily operation to weekend only service, and carried a total of 276 passengers during the month. The Salinas Trolley started its winter service schedule with 906 boardings for the month. The CSUMB Otter Trolley continued operation, carrying 1,010 passengers. Supplemental Service: Supplemental service was operated this month for four events. Over the course of four days we carried 11,276 passengers during the Monterey County Fair. During the three days of service for the Monterey Jazz Festival we had 10,691 boardings. There were 2,776 boardings for the two-day Salinas Airshow, up 27% compared to last year despite the first day of the event being plagued by bad weather and the reduced attendance. Service to Laguna Seca operated during the American LeMans races, with 138 total boardings. 5,000,000 4,000,000 3,000,000 2,000,000 1,000,000 - Systemwide Ridership 1,199,992 1,253,982 1,280,521 FY 10 FY 11 FY 12 YTD Jul-Sep Jul - Jun % Jul On Time PassengerOn-time Boardings Delayed Target 87% 83% 81% Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Systemwide Pax / Revenue Hour ,276 10,106 10,524 Monterey County Fair Special Event Ridership 2,667 2,100 1,418 Salinas Air Show American LeMans Races FY 10 FY 11 FY 12 YTD FY 10 FY 11 FY 12 10,691 12,313 13,754 Monterey Jazz Festival

117 Fixed Route Operations Summary Report September 2011 Cancelled Trips by Month - Fiscal Year to Date Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Cancelled Trips by Reason - Fiscal Year to Date Traffic - 7 Trips 27% MST Accident - 7 Trips 27% Other - 2 Trips 8% Mechanical Failure - 10 Trips 38%

118 Ridership by Line - September 2011 Total Passengers 41-East Alisal-Northridge 20-Monterey-Salinas 10-Fremont-Ord Grove 9-Fremont-Hilby 16-Monterey-Marina 19, Salinas-King City 18, East Alisal-Westridge 16, Watsonville-Salinas 13,506 2-Monterey-Pacific Grove 12, Edgewater-Carmel 12, Presidio-Dunes 11,940 1-Monterey-Pacific Grove 11,443 Monterey County Fair 11,276 Monterey Jazz Festival 10, Presidio-Stilwell Park Express 10, Northridge 10, Watsonville-Salinas 8, Memorial Hospital 7,955 MST Trolley Monterey 7,922 5-Monterey-Carmel 7, East Market-Creekbridge 6, Carmel Valley-Grapevine Express 5, Northridge 4, Presidio-Marshall Park Express 3, Presidio-Preston Park Express 3, Marina-Salinas 3, Natividad 3, Marina-Monterey 3, Monterey-San Jose Express 2,935 8-Ryan Ranch-Edgewater 2,839 Salinas Airshow 2,667 7-Monterey-Carmel 2,572 MST On Call Marina 2, East Salinas-Airport Business Center 2, Watsonville-Marina 2,000 4-Carmel-Carmel Rancho 1, Presidio-San Jose Express 1, Presidio-Marina Express 1, Presidio-Seaside 1,497 MST Trolley Pacific Grove 1, Presidio-Pacific Grove 1, Presidio-N Salinas Express 1,110 CSUMB Otter Trolley 1, Monterey-Salinas 970 MST Trolley Salinas Presidio-La Mesa Ryan Ranch-Monterey NPS-Monterey 824 MST On Call South County Ft Hunter Liggett-Paso Robles Express Ryan Ranch-Monterey Monterey-Dunes Watsonville-Aromas Presidio-Salinas Express Ft Hunter Liggett-Salinas Express Presidio-Prunedale Express 387 MST Trolley Carmel Big Sur Pacific Meadows-Ryan Ranch Pacific Meadows-CHOMP , 37, 38, 39 Laguna Seca Ryan Ranch-Monterey Pacific Meadows-MontereyMonterey 49 29,678 35,290 45,657 44,052-5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 50,000

119 Monterey County Fair Monterey Jazz Festival Salinas Airshow MST Trolley Monterey 76-Presidio-Stilwell Park Express 10-Fremont-Ord Grove 9-Fremont-Hilby 69-Presidio-Dunes MST Trolley Pacific Grove 41-East Alisal-Northridge 49-Northridge 11-Edgewater-Carmel 43-Memorial Hospital 71-Presidio-Marina Express 20-Monterey-Salinas 74-Presidio-Preston Park Express 46-Natividad 72-Presidio-N Salinas Express 16-Monterey-Marina 5-Monterey-Carmel 42-East Alisal-Westridge 19-Marina-Monterey 77-Presidio-Seaside 1-Monterey-Pacific Grove 45-East Market-Creekbridge 23-Salinas-King City 75-Presidio-Marshall Park Express 2-Monterey-Pacific Grove 29-Watsonville-Salinas 70-Presidio-La Mesa 78-Presidio-Pacific Grove 44-Northridge 7-Monterey-Carmel 28-Watsonville-Salinas 21-Monterey-Salinas 14-NPS-Monterey 68-Presidio-Salinas Express MST Trolley Carmel 79-Presidio-San Jose Express 8-Ryan Ranch-Edgewater 24-Carmel Valley-Grapevine Express 25-Marina-Salinas 73-Presidio-Prunedale Express MST On Call Marina MST Trolley Salinas 83-Ft Hunter Liggett-Paso Robles Express 48-East Salinas-Airport Business Center 55-Monterey-San Jose Express 27-Watsonville-Marina 12-Monterey-Dunes 15-Ryan Ranch-Monterey 4-Carmel-Carmel Rancho 3-Ryan Ranch-Monterey 13-Ryan Ranch-Monterey 26-Watsonville-Aromas 92-Pacific Meadows-CHOMP 91-Pacific Meadows-Ryan Ranch 22-Big Sur 93-Pacific Meadows-Monterey 36, 37, 38, 39 Laguna Seca 82-Ft Hunter Liggett-Salinas Express CSUMB Otter Trolley MST On Call South County Productivity by Line - September 2011 Passengers Per Hour

120 83-Ft Hunter Liggett-Paso Robles Express 14-NPS-Monterey MST Trolley Salinas 26-Watsonville-Aromas 12-Monterey-Dunes 15-Ryan Ranch-Monterey 44-Northridge 69-Presidio-Dunes 13-Ryan Ranch-Monterey 1-Monterey-Pacific Grove 19-Marina-Monterey 74-Presidio-Preston Park Express 3-Ryan Ranch-Monterey 78-Presidio-Pacific Grove 42-East Alisal-Westridge 2-Monterey-Pacific Grove 76-Presidio-Stilwell Park Express 82-Ft Hunter Liggett-Salinas Express 7-Monterey-Carmel CSUMB Otter Trolley 5-Monterey-Carmel 4-Carmel-Carmel Rancho 70-Presidio-La Mesa 25-Marina-Salinas 48-East Salinas-Airport Business Center 75-Presidio-Marshall Park Express 8-Ryan Ranch-Edgewater MST Trolley Monterey 28-Watsonville-Salinas 11-Edgewater-Carmel 20-Monterey-Salinas 72-Presidio-N Salinas Express 71-Presidio-Marina Express 41-East Alisal-Northridge 10-Fremont-Ord Grove 79-Presidio-San Jose Express 21-Monterey-Salinas 43-Memorial Hospital 24-Carmel Valley-Grapevine Express 73-Presidio-Prunedale Express 55-Monterey-San Jose Express 29-Watsonville-Salinas 9-Fremont-Hilby 68-Presidio-Salinas Express 77-Presidio-Seaside 27-Watsonville-Marina 16-Monterey-Marina 49-Northridge 46-Natividad 23-Salinas-King City MST Trolley Pacific Grove 45-East Market-Creekbridge 22-Big Sur MST Trolley Carmel Schedule Adherence by Line - September 2011 Percent On-time Timepoints 86.3% 85.1% 84.5% 84.3% 83.0% 82.9% 82.7% 82.1% 80.0% 79.9% 78.4% 78.4% 78.3% 76.9% 75.4% 75.3% 74.6% 73.8% 73.7% 73.5% 72.7% 72.5% 71.9% 70.9% 69.7% 69.0% 67.4% 67.2% 65.9% 63.0% 62.9% 57.3% 100.0% 97.0% 96.7% 96.4% 94.3% 94.1% 93.2% 92.0% 91.7% 91.6% 91.0% 90.7% 89.7% 89.1% 88.5% 88.4% 88.2% 88.1% 87.7% 87.2% 87.1% 87.1% 0% 20% 40% 60% 80% 100% 87% adherence standard

121 September 2011 Primary Routes Systemwide Ridership: 418,519 Systemwide Revenue Hours: 22733:02 Systemwide Revenue Miles: 364,818.0 Ridership VRHrs VRMi Pax/Hr % Riders % Hrs 1-Monterey-Pacific Grove 11, :56 6, % 3.1% 9-Fremont-Hilby 29, :08 8, % 3.9% 10-Fremont-Ord Grove 35, :14 10, % 4.2% 41-East Alisal-Northridge 45, :42 16, % 6.9% 42-East Alisal-Westridge 16, :56 9, % 3.9% Total 138, :56 51, % 21.9% Local Routes Ridership VRHrs VRMi Pax/Hr % Riders % Hrs 2-Monterey-Pacific Grove 12, :50 10, % 3.7% 3-Ryan Ranch-Monterey :50 1, % 0.7% 4-Carmel-Carmel Rancho 1, :07 3, % 1.7% 5-Monterey-Carmel 7, :34 4, % 1.6% 7-Monterey-Carmel 2, :38 2, % 0.9% 8-Ryan Ranch-Edgewater 2, :30 5, % 1.5% 11-Edgewater-Carmel 12, :33 7, % 2.1% 13-Ryan Ranch-Monterey :00 3, % 0.9% 15-Ryan Ranch-Monterey 80 16: % 0.1% 16-Monterey-Marina 19, :01 17, % 4.5% 43-Memorial Hospital 7, :38 3, % 1.4% 44-Northridge 4, :22 2, % 1.4% 45-East Market-Creekbridge 6, :58 6, % 1.9% 46-Natividad 3, :12 1, % 0.7% 48-East Salinas-Airport Business Center 2, :38 5, % 1.6% 49-Northridge 10, :43 2, % 1.7% 91-Pacific Meadows-Ryan Ranch :30 1, % 0.3% 92-Pacific Meadows-CHOMP : % 0.2% 93-Pacific Meadows-Monterey 49 17: % 0.1% Total 95, :50 82, % 27.0% Regional Routes Ridership VRHrs VRMi Pax/Hr % Riders % Hrs 19-Marina-Monterey 3, :33 3, % 0.8% 20-Monterey-Salinas 44, :22 35, % 8.3% 21-Monterey-Salinas :08 1, % 0.4% 23-Salinas-King City 18, :32 34, % 5.3% 24-Carmel Valley-Grapevine Express 5, :28 14, % 3.1% 25-Marina-Salinas 3, :34 12, % 2.2% 26-Watsonville-Aromas :34 3, % 0.7% 27-Watsonville-Marina 2, :34 9, % 1.6% 28-Watsonville-Salinas 8, :45 19, % 3.1% 29-Watsonville-Salinas 13, :40 15, % 4.1% 55-Monterey-San Jose Express 2, :19 14, % 2.2% Total 103, :29 164, % 31.7%

122 Military Express Routes Ridership VRHrs VRMi Pax/Hr % Riders % Hrs 12-Monterey-Dunes :01 2, % 0.5% 14-NPS-Monterey : % 0.4% 68-Presidio-Salinas Express :03 1, % 0.3% 69-Presidio-Dunes 11, :15 4, % 1.7% 70-Presidio-La Mesa : % 0.3% 71-Presidio-Marina Express 1,641 68:36 1, % 0.3% 72-Presidio-N Salinas Express 1,110 54:56 1, % 0.2% 73-Presidio-Prunedale Express :15 1, % 0.2% 74-Presidio-Preston Park Express 3, :54 2, % 0.7% 75-Presidio-Marshall Park Express 3, :03 3, % 1.1% 76-Presidio-Stilwell Park Express 10, :51 3, % 1.1% 77-Presidio-Seaside 1,497 84:37 1, % 0.4% 78-Presidio-Pacific Grove 1,130 88:12 1, % 0.4% 79-Presidio-San Jose Express 1, :49 6, % 0.9% 82-Ft Hunter Liggett-Salinas Express :00 6, % 0.7% 83-Ft Hunter Liggett-Paso Robles Express :49 4, % 0.5% Total 41, :31 41, % 9.7% MST On Call Ridership VRHrs VRMi Pax/Hr % Riders % Hrs MST On Call Marina 2, :40 4, % 1.4% MST On Call South County :00 4, % 2.9% Total 2, :40 9, % 4.3% Seasonal / Supplemental Ridership VRHrs VRMi Pax/Hr % Riders % Hrs 22-Big Sur :20 1, % 0.3% 36, 37, 38, 39 Laguna Seca :02 1, % 0.2% MST Trolley Monterey 7, :50 1, % 0.6% MST Trolley Salinas : % 0.6% MST Trolley Carmel : % 0.2% MST Trolley Pacific Grove 1,292 42: % 0.2% CSUMB Otter Trolley 1, :00 6, % 2.1% Monterey County Fair 11,276 96: % 0.4% Monterey Jazz Festival 10,691 95: % 0.4% Salinas Airshow 2,667 38: % 0.2% Total 36, :36 15, % 5.3%

123 ATTACHMENT 2 November 1, 2011 To: From: Carl G. Sedoryk, General Manager/CEO Michael Hernandez, Assistant General Manger/COO Subject: Monthly Maintenance Report for September 2011 This monthly report summarizes information about fuel prices and the activities of the Maintenance/Facilities Departments during the month of September. Detailed statistical information is also attached. Fuel Prices: Fleet Status: Sept. Low Sept. High Aug. Average Sept. Average % Change Diesel $2.68 $3.80 $3.39 $ % Gasoline $3.05 $4.16 $3.52 $ % Miles Road Call Rate Goal: 7,000 Miles or More Between Road Calls: Operating Cost Per Mile: September 13,711 September $1.15 Past 12 Months: 14,031 FY12 Year To Date $1.12 Comments: In September there were a total of 30 road calls of which 23 were maintenance related. Exhaust was the highest road call category during the month. Fleet preventative maintenance (PM) inspection compliance was at 91% for September. Cummins West began to replace emission filters units in the 2007/2008 low floor Gillig fleet. These emission systems (filters) have been the most problematic and unreliable units in the fleet. The project is expected to be completed in November. Major activities for facilities staff in September included: the installation of a new Tolar BRT prototype shelter at the Monterey Fairgrounds at the annual Monterey Jazz Festival; repair work on the underground hoists at the Salinas shop (CJW); remodeling of the bus driveway entrance at CJW in preparation for new security gate/fencing planned for the next several months and the installation of new bus stops and signage for the September service change. 117

124 Michael Hernandez 118

125 Active Fleet Series Manufacturer Model/Year Quantity Engine Fuel Type MPG Gillig Gillig Gillig Low-floor September 2011 MST Operated Fixed Route Bus Fleet - Summary Information Gillig Low-floor Gillig Low-floor Gillig Suburban Gillig Suburban Gillig Low-floor MCI D /10 3 Average Life To Date Miles Cummins ISM 280 HP Diesel ,194 Detroit DC Series 50 ERG Diesel ,492 Cummins ISM 280 HP Diesel ,437 Detroit DC Series 50 ERG Diesel ,444 Cummins ISM 280 HP Diesel ,255 Cummins ISM 280 HP Diesel ,038 Detroit DC Series 50 ERG Diesel ,001 Cummins ISM 280 HP Diesel ,701 Cummins ISM 480 HP Diesel ,597 Historical Fleet Manufacturer Model Quantity Fuel Type 80 Average Life To Date Miles Fageol Twin Coach 1948 #80 1 Gasoline N/A 93 GMC TGH #93 1 Gasoline 335,000 Fuel Used Revenue Diesel Fleet Miles Traveled 315,359 33,827 Non-Revenue Fleet Inventory Value *Gallons/ Equivalent 68,840 2,024 Fuel, Coolant, Lubricants $112, Average Miles/Gallon Parts/ Supplies $253, Total Value $365, Repeat Road Calls 0 119

126 Miles MILES MILES BETWEEN MECHANICAL ROAD CALLS September Miles: 315,359 36,000 33,000 30,000 27,000 24,000 21,000 18,000 15,000 12,000 9,000 6,000 3,000 0 Oct 2010 Nov 2010 Dec 2010 Jan 2011 Feb 2011 Mar 2011 April 2011 May 2011 June 2011 July 2011 Aug 2011 Sep 2011 Goal ,000 Fleet Wide Miles Between Roadcalls FY11 vs. FY12 Year to Date Comparison 35,000 30,000 25,000 20,000 15,000 Goal 7,000 Miles 10,000 5,000 0 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun FY11 15,068 9,884 10,679 19,935 9,195 8,714 9,263 9,453 9,707 12,790 15,227 24,334 12,854 FY12 16,586 14,659 13,711 14,985 September Aver. YTD

127 OCCURENCES 110 All ROAD CALLS - BY CATEGORY FY 2011 & 2012 CUMULATIVE YEAR-TO-DATE Air Sys. Brakes Exhaust Cooling Doors Electrical Engine Trans Fare box Other Mech. Pass/Sick Radio/ ACS Tire Vandal W/C Lift Total FY FY12 - YTD Sep * "Other" category includes: Fluid leaks, Lights, Windshield Wipers other items. September

128 % of PM Inspections On-Time Total PM Inspections PREVENTIVE MAINTENANCE INSPECTIONS PAST TWELVE MONTHS % 90% % Goal 80% 80 70% 60% 60 50% 40% 40 30% 20 20% 10% 0 Oct-10 Nov-10 Dec-10 Jan-11 Feb-11 Mar-11 Apr-11 May-11 Jun-11 Jul-11 Aug-11 Sep-11 Total PMIs % On Time 98% 96% 100% 100% 96% 60% 77% 98% 98% 94% 90% 91% 0% September

129 Diesel Fleet - Cost Per Mile Fleet Series, Year and # of Vehicles Labor Parts Fuel Oil/Fluids Total Cost Miles Cost Per Mile 1100s ( ) $13, $19, $57, $2, $92, ,796 $ s (2003-8) $3, $3, $22, $1, $30, ,293 $ s ( ) $10, $13, $35, $1, $61, ,990 $ s ( ) $5, $9, $38, $1, $55, ,487 $ s (2007-5) $3, $6, $10, $ $21, ,853 $ s (2002-4) $2, $4, $13, $ $20, ,081 $ s (2003-4) $2, $1, $19, $1, $25, ,252 $ s ( ) $5, $6, $32, $1, $45, ,657 $ s (2009/10-3) $1, $ $7, $ $9, ,951 $0.79 Total September 2011: $47, $64, $238, $11, $362, ,360 $1.15 Labor Parts Fuel Oil Cost Per Mile Sept Fleet Average: $0.15 $0.21 $0.76 $0.04 $1.15 FY12 Cost Per Mile: $0.14 $0.19 $0.76 $0.03 $1.12 Fleet Cost Per Mile September 2011 Fleet Miles: 315,360 Average Fleet Cost Per Mile: $ % 2.7% 3.9% 2.8% 3.0% 3.4% 2.3% 4.8% 3.7% 3.2% 75% 20.8% 14.1% 11.9% 11.7% 22.4% 17.2% 16.6% 10.3% 29.2% 21.7% 9.7% 7.3% 11.4% 13.4% 11.8% 5.3% 12.6% Oil 50% 16.6% Parts 25% 62.4% 72.5% 57.7% 70.0% 50.8% 66.3% 76.5% 71.1% 78.9% Labor Fuel 0% Cost Per Mile: $ s Fleet Series & (2000) Model Year $ s (2003) $ s (2002) $ s (2003) $ s (2007) $ s (2002) $ s (2003) $ s (2007) $ s (2009/2010) September

130 Road Calls MECHANICAL ROAD CALLS BY BUS SERIES September 2011 Total Diesel Miles: 315,359 Roadcalls: Bus Series & Model Year 124

131 VANDALISM COSTS - PAST 12 MONTHS $2, $2, $1, $1, $ $0.00 Oct-10 Nov-10 Dec-10 Jan-11 Feb-11 Mar-11 Apr-11 May-11 Jun-11 Jul-11 Aug-11 Sep-11 Buses $ $2.71 $ $32.00 $ $48.27 $0.00 $0.00 $ $33.12 $ $51.01 Bus Stops $1,050. $1,126. $1,920. $1,537. $ $ $ $ $ $1,155. $ $ STC $0.00 $0.00 $12.00 $48.00 $0.00 $0.00 $0.00 $0.00 $68.50 $0.00 $0.00 $0.00 MTX $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $12.00 $0.00 $0.00 $0.00 MTP $0.00 $0.00 $12.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 September

132 12 Month Rolling Fuel Cost - As of September 30, 2011 $5.25 Diesel Gasoline $5.00 $4.75 $4.50 $4.25 $4.00 $3.75 $3.50 $3.25 $3.00 $2.75 $2.50 $2.25 $ Week Rev: Diesel: High $3.80, Low $2.68, Average $3.28 Gasoline: High $4.16, Low $3.05, Average $3.57 B20 use: Aug 15, Dec 18, 2008 FY 2012 Fuel Budget: Diesel 3.50 Gallon Gasoline $3.75 Gallon

133 ATTACHMENT 3 Date: November, 2011 To: From: C. Sedoryk, General Manager/CEO Hunter Harvath, Assistant General Manager Finance & Administration; Mark Eccles, Director Information Technology; Kathy Williams, General Accounting Manager; Kelly Halcon, Director of Human Resources/Risk Management; Tom Hicks, CTSA Manager; Sonia Bannister, Office Administrator; Zoe Shoats, Marketing Analyst Subject: Administration Department Monthly Report September, 2011 The following significant events occurred in Administration work groups for the month of September 2011: Human Resources A total employment level for September 2011 is summarized as follows: Positions Budget FY11 Actual Difference Coach Operators / Trainees C/O on Long Term Leave * Coach Operators Limited Duty Operations Staff Maintenance & Facilities Administration (Interns 2 PT) Total September Worker s Compensation Costs Indemnity (paid to employees) $10, Other (includes Legal) $2, Medical includes Case Mgmt,UR, Rx & PT $15, TPA Administration Fee $4, Excess Insurance $3, Total Expenses $28, Reserves $1,323, Excess Reserved ($401,794.95) # Ending Open Claims

134 Number of Accidents Training Description Attendees Annual Training 21 Sexual Harassment Training 1 Harassment Prevention Training for Transit Employees 14 Forklift Certification 12 Risk Management Update September 2011 September 2010 Preventable Preventable Description Yes No Yes No Vehicle hits Bus Bus hits object TOTAL During the month of September 2011 there was 1 preventable collision. This continues our low accident frequency rate Accident Statistics non-preventable preventable 128

135 Miles Traveled 400,000 Miles Traveled Between Preventable Collisions 350, , , , , ,000 50,000 0 Series2 Series1 Series3 MBPC = Miles Between Preventable Collisions Standard = Not more than 1 preventable collision per 100,000 miles There were no Property or Liability Claims Paid/Recovered during this period. Accounting Update During the month of September staff worked with our external auditors to complete the fieldwork for our annual financial audit. In addition, data compilation has begun for the State Controller s and NTD annual reporting. Staff continued research on grant funding opportunities for MST for operating and capital expenditures. In addition, staff continued to monitor the progress of the conversion of our Navision financial system. The project is currently in the data conversion process and is scheduled to go live in December. Payroll and Accounts Payable continue to meet their weekly deadlines. 129

136 CTSA Update MST staff met with Nelson/Nygaard consultants to review their draft report examining MST s paratransit program for compliance with State and Federal ADA requirements, as well as their recommendations for improved efficiencies. The consultants also explored the possibility of MST establishing a brokerage for transportation services that would match customer needs with transportation options both within and outside MST. A final report and a review of recommendations will follow in a future update. MST staff met with representatives from Santa Cruz and San Benito transit agencies along with AMBAG staff to discuss how van pools might best be implemented in the tri-county area and what role outside agencies might play in providing services in cooperation with existing transit agencies. The CTSA Manager attended the 2011 International Conference of Transportation Regulators in Toronto. The conference addressed the use of regulated taxis in the provision of paratransit services as well as how taxis can support other transit services during peak demand hours. The CTSA Manager also attended the West Coast ADA Round Table and Fall 2011 CalACT Conference as both a participant and a presenter. Conference expenses were paid 80% through a FTA New Freedom grant and 20% through MST matching funds. The CTSA Manager also worked closely with the Regional Taxi Authority (RTA) in expanding the current taxi voucher pilot program for seniors and persons with disabilities to other areas of Monterey County. Staff solicited RTA-approved taxi providers to provide voucher services with accessible vehicles in Salinas and in Peninsula cities. One agreement was successfully negotiated with two other companies expressing interest. The CTSA Manager continued participating in the Regional Taxi Authority Technical Advisory Committee to represent the needs of persons relying on public transportation. For the month of September, the staff of the Travel Training Program made presentations to the Marina Chapter of Kiwanis, the Villa Del Monte Senior Apartments in Seaside, and to MST coach operators. A 3-day, 12-hour training was conducted for new MST Navigator volunteers covering topics from trip planning to how to handle an emergency. In addition, staff completed 62 ADA Paratransit physical assessments, 7 travel training assessments, and a total of 11 travel training sessions. 130

137 Customer Service Update Service Report Type Sept '11 % Sept '10 % Employee Compliment % % Service Compliment % % Valid Late Arrival % % No Show % % Improper Employee Conduct % % Request To Add Service % % Improper Driving % % Inaccurate Public Information % % Early Departure % % Passed By % % Service Other % % Bus Stop Amenities % % Late Departure % % ADA Compliance % % Discriminatory behavior by employee % % Full Bus / Left Behind % % Fare / Transfer Dispute % % Agency Policy % % Routing % % Passenger Injury % % Employee Other % % % % Improper Driving reports (9) represented % of overall service reports and Improper Employee Conduct (11) represented % of overall service reports for September 11. The overall increase in complaints between September 2010 and September 2011 can be primarily attributed to the major service reduction that took effect on September 17, MST received three Employee Compliment reports during September Ms. Connie Pearlstein (passenger), complimented Coach Operator Johnny Gray, The Coach Operator got out of the bus, walked across the street to assist a blind passenger and tourist waiting at an unmarked new bus stop during a confusing Service Change. 131

138 Ms. Maria Miranda (passenger), complimented Coach Operator J. Nash, after commenting to the Coach Operator about her lost keys, he went above and beyond to locate her keys, so that when he returned from break, he handed them to her. Ms. Kim Werr (passenger), complimented Customer Service Representative Laurel Smelser, You made it so easy to retrieve the cell phone, and your courtesy while finding it and contacting me for its return have been exceptional. Information Technology Update Staff continuously monitored the Trapeze ITS Transitmaster system configuration. Staff continued to monitor and configure software and hardware for the Assetworks Maintenance system. Staff continued to support and monitor the FAMIS Payroll system. Staff continued to configure data and coordinate testing for the ongoing implementation of the GIRO DDAM Timekeeping system. Staff updated software components of MST workstations. Staff continued developing functionality of the Payroll and Customer Service databases. Staff kept the MST web page updated and made the appropriate changes as required. Staff continued to support MST staff as needed, proactively ensuring MST staff were supported fully with their IT needs. Marketing and Sales Update Published news stories include: Holiday schedules for Labor Day, Monday (Monterey County Herald, 9/2/11); Reuse agency killing future Fort Ord (Monterey County Herald, 9/2/11); Monterey, Calif., partners with music festival to launch BRT (Metro Magazine, 9/7/11); Tongues of terror (Monterey County Weekly, 9/8/11); More public toilets needed in Salinas, many say (The Californian, 9/9/11); Man arrested after high-speed chase (Monterey County Herald, 9/10/11); Monterey-Salinas Transit service challenges begin on Saturday (The Californian, 9/12/11); Monterey County Sheriff: Man arrested with stolen car (The Californian, 9/14/11); Whispering Oaks repeal effort goes to supervisors (Monterey County Herald, 9/15/11); The new Otter Trolley at CSUMB (The Otter Realm, 9/15/11); Letters: We don t need no stinkin smartphones (Monterey County Herald, 9/16/11); Monterey-Salinas Transit service changes (KION, 9/17/11); Petition calls for vote on Monterey County transit plan (The Californian, 9/19/11); Monterey County transit agency mulls future of AMBAG (Monterey County Herald, 9/27/11); Should funding methods change for public transit? (KION, 9/29/11); Local commuters go solo (Monterey County Herald, 9/30/11). Press releases sent include: Ride MST free to the Monterey County Fair (9/1/11); MST bus service on Labor Day (9/2/11); Monterey-Salinas Transit partners with the Monterey Jazz Festival to create the jazziest bus rapid transit service in the nation (9/6/11); MST service changes go into effect Saturday, September 17 (9/8/11); 132

139 Free bus service to American LeMans series Monterey races at Laguna Seca provided by Monterey-Salinas Transit (9/16/11); Free bus service to the Airshow provided by MST (9/21/11). Marketing activities: Created car cards for 9/17/11 service change; updated website content for 9/17/11 service change; updated holiday schedule car cards; met with a representative from Costco to discuss MST pass sales at Costco; set up booth at Monterey Jazz Festival to promote upcoming JAZZ BRT service and sell JAZZ t-shirts; customer service representative attended AMBAG s commute alternatives workshop at the Marina Airport; attended Monterey Peninsula Chamber of Commerce s Annual Leadership Luncheon; participated in CTA Editorial Brand Strategy Advisory Group; updated website homepage with JAZZ BRT content; ordered MST promotional materials; managed MST website content and Facebook page; delivered printed promotional materials; managed group discount and vendor programs. Planning Update During the month of September, staff conducted final planning efforts for a major schedule change and service reduction designed to balance the FY 2012 budget. Staff continued working with military partners at the Naval Postgraduate School, the Presidio of Monterey and Fort Hunter Liggett to fine-tune and improve services to these installations. Staff worked with representatives of Hartnell College to improve transit access to both the main and east campuses. Staff continued planning work on the Fremont/Lighthouse JAZZ Bus Rapid Transit project and met with city of Salinas staff to discuss progress on the Salinas Trains Station rehab project. Staff met with representatives of Santa Cruz METRO, San Benito County Local Transportation Authority, and AMBAG to discuss the future of the CalVANS program in Monterey County. Staff also met with AMBAG to assist in the selection of a consultant to develop the regional traffic model. Staff participated in the planning for modifications to the security fence at MST s bus facility in Salinas. Staff conducted presentations to the Seaside and Salinas city councils on the new Senior Discount Taxi Voucher program. Staff attended regular meetings of the Monterey County Hospitality Association, the Workforce Investment Board Youth Council and the Fort Ord Reuse Authority and met with representatives of the Monterey Bay Unified Air Pollution Control District to review MST s applications for the AB2766 grant program. Staff attended the September meeting of the California Transportation Commission in Petaluma to support MST s applications for grant funding of its paratransit fleet replacement project. Staff met with MST s financial advisor to discuss progress on the Monterey Bay Bus Operations and Maintenance Center project. Staff appeared on Your Town public access television show as a guest of TAMC to discuss public transit projects and initiatives in Monterey County and participated as a speaker at AMBAG s commuter workshop. 133

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141 ATTACHMENT 4 MST Action Plan FY 2011/2012 Update September Implement options for Contracted transit services and restructure ADA transit service model to decrease costs and increase efficiency. Status: Completed. New contract call for MV to begin utilizing more taxi service for MST RIDES trips. 2. Complete Monterey Bay Operations and Maintenance Building Finance Plan and complete Construction Bid as funding allows. Status: Delayed. Staff has been directed to research additional alternative sites. 3. Research and identify local transit revenue generating opportunities. Status: Ongoing. Staff has attended conferences on developing sales tax and other revenue streams to support transit operations. 4. Complete Fremont/Lighthouse Bus Rapid Transit Construction. Status: Ongoing. Plans are nearing completion with construction to begin in Apply for grants to design Del Monte Bus Rapid Transit Corridor. Status: Completed. AB2766 grant awarded to City of Monterey for planning purposes. 6. Implement South County Study Recommendations as funding allows. Status: Completed. South County On-Call routes established. 7. Complete Trolley Vehicle Refurbishment and implement new services. Status: Completed with refurbished trolleys in service. 135

142 8. Complete AssetWorks Fleet Maintenance system upgrade. Status: Ongoing. Training occurred in October 2011 and completion estimated for early Replace/Upgrade TransitMaster ITS systems. Status: Delayed, as MST did not receive State of Good Repair grant needed to fund replacement of systems. 10. Complete MSTEA MOU negotiation. Status: Completed. Pending Board ratification in November Develop adequate staffing and organizational structure for MST and RTA. Ongoing. 12. Conduct and implement compensation survey. Status: Ongoing. Surveys completed with implementation to occur in January Implement midday service on Presidio. Status: Delayed pending contract from Presidio of Monterey. 14. Implement CSUMB on-campus service, if requested and funded. Status: Completed. Otter Trolley and University Pass system in place. 15. Conduct Legal Services Request for Proposals. Status: Ongoing with RFP anticipated in early Evaluate and update transit insurance coverage options. Status: Ongoing. Estimate completion by May

143 17. Update and document retention policy. Status: Ongoing. Estimate completion by June Conduct Salinas Area Service Analysis and implement recommendations as funding allows. Status: Ongoing. Estimate completion by March Research paperless Board agenda and implement as appropriate. Status: Completed. Conducted survey of board agenda recipients and have implemented paperless agenda preparation process. 20. Implement upgrades to Financial and Human Resources software. Status: Ongoing. Estimate completion by February Conduct customer, employee, and stakeholder satisfaction surveys. Status: Ongoing. Estimate completion by June

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145 Agenda # 12-3 November 14, 2011 Meeting Monterey-Salinas Transit Washington, D.C. Office November 1, 2011 TO: Carl Sedoryk FROM: Thomas P. Walters The following report summarizes recent actions taken on behalf of Monterey-Salinas Transit: TPW:dwg Contacted FTA to follow up grant applications and request assistance with project funding. Contacted local Delegation to request assistance with MST grant applications. Provided analysis of DOT s National Fuel Cell Bus Program to local Delegation. Contacted House Appropriations Committee to advocate for transit formula funding in FY 2012 and to discuss pending appropriations legislation. Participated in planning conference call to advise on lobbying strategies and MST Federal agenda and priorities. Provided updates to MST on transportation and appropriations legislation. 139

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147 Agenda # 12-4 November 14, 2011 Meeting MEMO DATE: November 2, 2011 TO: FROM: SUBJ: Carl Sedoryk, General Manager/CEO Monterey-Salinas Transit John E. Arriaga, President September 2011 Activity Report Week of October 3, 2011 Interim Recess Monitored enrolled legislation included in the MST legislative track Monitored gubernatorial appointments Monitored California Transit Association activities on advocacy Monitored California Transportation Commission activities Provided MST with JEA & Associates Capitol Weekly Report on key events and activities in Sacramento/the Capitol Week of October 10, 2011 Interim Recess Monitored enrolled legislation included in the MST legislative track Monitored gubernatorial appointments Monitored California Transit Association activities on advocacy 141

148 Monitored California Transportation Commission activities Provided MST with JEA & Associates Capitol Weekly Report on key events and activities in Sacramento/the Capitol Week of October 17, 2011 Conducted MST conference call with Tim Egan to prepare for MST meeting regarding 2012 Legislative Program MST meeting regarding 2012 Legislative Program Interim Recess Monitored gubernatorial appointments Monitored California Transit Association activities on advocacy Monitored California Transportation Commission activities Provided MST with JEA & Associates Capitol Weekly Report on key events and activities in Sacramento/the Capitol Week of October 24, 2011 Preparation for the Interagency meeting with FOR A, TAMC, MST, Monterey County and City of Salinas Interim Recess Monitored gubernatorial appointments Monitored California Transit Association activities on advocacy Monitored California Transportation Commission activities Provided MST with JEA & Associates Capitol Weekly Report on key events and activities in Sacramento/the Capitol Interagency meeting with FORA, TAMC, MST, Monterey County, City of Salinas Please feel free to contact me at (916) with any questions or concerns you may have regarding information contained in this report. 142

149 Agenda # 12-5 November 14, 2011 Meeting November 4, 2011 To: From: Subject: Carl Sedoryk Hunter Harvath, Assistant General Manager Finance & Admin. TRIP REPORT On September 14 th through 15 th, 2011, I traveled to Petaluma, CA, to attend the monthly meeting of the California Transportation Commission. Specifically, I was in attendance to speak to the Commission on a potential grant award for MST under consideration by the agency. This Federal Transit Administration Section 5310 grant was to fund replacement vehicles for MST s paratransit fleet. After a staff report on the grant award item and public comment, the California Transportation Commission voted to approve the grant. Hunter Harvath 143

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151 Agenda # 12-6 November 14, 2011 Meeting November 4, 2011 To: From: Subject: Board of Directors Hunter Harvath, Assistant General Manager Finance & Admin. SEPTEMBER 17, 2011, SERVICE REDUCTIONS UPDATE At the June 15, 2011, meeting, your Board approved MST s fiscal year 2012 budget, which required a reduction in transit services valued at approximately $1 million in order to ensure revenues would equal expenditures. The primary causes for the service reductions to balance the budget included an expected reduction in federal operating assistance grant funding of approximately $515,000 as well as increased fuel costs, which are budgeted $672,000 higher in FY 2012 than FY As a part of the FY 2012 budget, a number of service reductions were implemented on September 17, 2011, that were designed to result in approximately $1 million in savings to the FY 2012 budget, thereby bringing it into balance. This September schedule change represented the largest service reduction effort staff has had to undertake in nearly 6 years, a time during which customers have seen primarily service expansions, with MST s bus line roster growing from approximately 30 in 2004 to over 60 today. Since the economic recession hit in 2008, ridership in many of the core MST service areas, corridors and communities has dropped, and, in most cases, has yet to recover to its pre-recession levels. In accordance with Title VI of the 1964 Civil Rights Act, staff made every effort to equitably distribute the service reductions throughout the MST service area so that no community was disproportionately impacted. To that end, route and schedule reductions were implemented in the following communities: Pacific Grove / New Monterey Seaside / North Monterey Fremont Corridor Monterey / Del Monte Center / CHOMP Upper Seaside Residential Areas Downtown Carmel-by-the Sea Marina Aromas/Pajaro North County 145

152 Castroville / Moss Landing / Watsonville Salinas In addition, staff attempted to target non-peak hour services for reductions, so that many customers traveling to/from work or school during commute hours would be minimally impacted by the reductions in service. Furthermore, some route adjustments were made in order to access additional funds from grants or third party contracts (i.e., with Hartnell College, CSUMB), thereby avoiding the need for even deeper cuts in service. With such a large reduction in service, customer complaints have increased markedly, as riders have not encountered major service reductions at MST in recent memory. In particular, MST has received a petition (Attachment 1) signed by riders of the bus lines that serve the Seaside/North Monterey/Fremont corridor, opposing the new 30-minute headways during mid-day and requesting a restoration of 15- minute frequencies throughout the day (peak period headways were left untouched at a maximum of every 15-minutes). Without new sources of revenue, this type of service restoration is not possible at this time. However, in some cases, on-time performance issues, missed connections and other routing and scheduling problems that have emerged can be addressed in a revenue-neutral manner. In that regard, staff has already made adjustments to several lines, including Lines 9, 10 and 48, to improve accessibility and on-time performance. Additional changes to improve connectivity and on-time performance are being implemented in January 2012 on other bus routes, including the following lines: 1 Asilomar-Monterey 12 Monterey-The Dunes 16 Marina-Monterey 24 Carmel Valley Grapevine Express 41 East Alisal-Northridge 45 Northridge-Salinas via East Market 48 Natividad-Hartnell via Airport Business Center 49 Northridge via North Main Street 76 Presidio-Stillwell Park Express via Hayes Park At the November 14, 2011 meeting, staff is also requesting approval from your Board to hire an expert consultant to re-assess MST services and passenger demand/travel patterns in the greater Salinas area. Based on the findings of this analysis, route and schedule improvements will be proposed to your Board and will be presented to the public for input and comment. Staff will continue to monitor complaints from customers and, where possible, will take steps to address concerns and seek additional grant funds, public private partnerships, and other revenues so that additional service reductions can be avoided or, at the least, minimized. Attachment: Petition from Ernestina Arellano 146 Hunter Harvath

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162 City of Salinas Office of the MAYOR 200 Lincoln Avenue Salinas, California (831) Fax (831) October 27, 2011 Carl G. Sedoryk General Manager / CEO Monterey-Salinas Transit One Ryan Ranch Road Monterey, CA RE: Monterey-Salinas Transit Maintenance and Operations Facility Dear Mr. Sedoryk: I am in receipt of your letter dated October 14, 2011, in which you describe that the Monterey-Salinas Transit District (MST) is seeking to develop a centrally located consolidated bus maintenance, operations and administration facility. Additionally, you would like to identify other suitable locations for your facility. We strongly believe that MST should explore locating this facility in Salinas. We are providing you some alternative sites for your further exploration. The possible locations for your consideration include: 1) the Salinas-AG Industrial Center, commonly referred to as the Uni-Kool area (252 acres), that was recently annexed to the City of Salinas; 2) the Firestone Business Park site, located just outside of Salinas at 340 El Camino Real; 3) The City-owned Industrial Wastewater site located southwest of Salinas on the northwest side of Davis Road; 4) City property at Skyway / Airport Boulevard, near Salinas Airport. We believe that all of the locations noted can meet your needs in terms of size, water availability and proximity to transport corridors. Please keep us advised on your progress. We stand ready to assist MST in finding an appropriate location and believe that Salinas would be an excellent choice. Thank you for this opportunity to provide this information. Sincerely, Dennis Donohue Mayor cc: Salinas City Council Salinas City Manager; Public Works Director Community and Economic Development Director I:\AdminCM\ADMIN\Mayor\Mayor 2011\Ltr 133 Oct 31 CEO MST - MST Maintenance and Operation Facility.docx

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