Board of Directors Regular Meeting. April 11, MST Conference Room One Ryan Ranch Road, Monterey. 10:00 a.m.

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1 Board of Directors Regular Meeting April 11, 2011 MST Conference Room One Ryan Ranch Road, Monterey 10:00 a.m. TRANSPORTATION: Ride Line 8 Ryan Ranch-Edgewater to MST Office 1. CALL TO ORDER 1-1. Roll call Pledge of Allegiance. 2. CLOSED SESSION As permitted by Government Code et seq. of the State of California, The Board of Directors may adjourn to Closed Session to consider specific matters dealing with personnel and/or pending possible litigation and/or conferring with the Board's Meyers-Milias-Brown Act representative Conference with property negotiators. (L.2.3, L.2.4.1, L.2.4.3, L.2.4.2, APN ) (Carl Sedoryk) (No enclosure) 2-2. Conference with labor negotiators-amalgamated Transit Union, Local 1225 and MST. ( ) (D. Laredo, K. Halcon) (No Enclosure) 2-3. Conference with Legal Counsel-Potential Litigation-Wolf ( ) (K. Halcon) (No Enclosure) 2-4. General Manager Performance Evaluation - ( 54957(b)) (K. Halcon) (p. 1) 3. RETURN TO OPEN SESSION 3-1. Report on Closed Session and possible action.

2 4. CONSENT AGENDA 4-1. Review highlights of Agenda. (Carl Sedoryk) These items will be approved by a single motion. Anyone may request that an item be discussed and considered separately Adopt Resolution recognizing Honesto Costales, Senior Utility Service Person, as Employee of the Month. (Carl Wulf) (p.3) 4-3. Minutes of the regular meeting of March 7, (Theodore Kosub) (p.5) 4-4. Disposal of property left aboard buses. (Sonia Bannister) (p.9) 4-5. Financial Reports February (Kathy Williams) (p.11) 4-6. Monterey County contract extension. (Tom Hicks) (p. 39) 4-7. Authorization to purchase one facilities truck. (Carl Wulf) (p. 41) 4-8. Authorization to purchase nine passenger shelters for South County. (Michael Hernandez) (p. 43) 4-9. Authorization to purchase one trolley engine. (Michael Hernandez) (p. 45) Authorization to award contract in the amount of $33,250 with Wellman Advertising & Design for Bus Rapid Transit graphic design services. (Hunter Harvath) (p. 47) Claim rejection - Guillermo Ramos. (Ben Newman) (p. 49) Ratify the Memorandum of Understanding (MOU) between Amalgamated Transit Union Local 1225 (ATU) and Monterey-Salinas Transit (MST). (Kelly Halcon) (p. 51) FY 2012 Draft Budget. (Hunter Harvath) (p. 53) Award Brinks Inc. a one-year contract for armored car services and cash handling functions. (Kathy Williams) (p. 57) Authorization to award design/construction of BRT shelter. (Michael Hernandez) (p. 59) Authorize General Manager to execute Memorandum of Understanding regarding regional vanpool programs. (Carl Sedoryk) (p. 63) End of Consent Agenda

3 5. SPECIAL PRESENTATIONS 5-1. April Employee of the Month Honesto Costales, Senior Utility Service Person. (Carl Wulf) 5-2. Transit 101: Human Resources. (Kelly Halcon) 6. PUBLIC COMMENTS ON MATTERS NOT ON THE AGENDA Members of the public may address the Board on any matter related to the jurisdiction of MST but not on the agenda. There is a time limit of not more than three minutes for each speaker. The Board will not take action or respond immediately to any public comments presented, but may choose to follow-up at a later time, either individually, through staff, or on a subsequent agenda. 7. COMMITTEE REPORTS AND PRESENTATIONS No action required unless specifically noted Human Resources Committee Meeting Minutes March 7, (Kelly Halcon) (p.73) 8. BIDS/PROPOSALS 9. PUBLIC HEARINGS 9-1. Conduct public hearing on revisions to the MST RIDES fare structure and adopt new fare structure. (Hunter Harvath) (p. 75) 10. UNFINISHED BUSINESS 11. NEW BUSINESS 12. REPORTS & INFORMATION ITEMS The Board will receive and file these reports, which do not require any action by the Board General Manager/CEO Report. (p. 71) TAMC Highlights March 23, (p. 115) Washington D.C. Lobbyist report March 31, (p. 119) Sacramento Lobbyist report March 29, (p. 121) Clipper Card Update (Michael Hernandez) (p. 123)

4 12-6. Staff Trip Reports. (p. 125) Update on activities related to the Big Sur Highway 1 road closures. (Robert Weber) (No enclosure) 13. COMMENTS BY BOARD MEMBERS Reports on meetings attended by Board members at MST expense (AB1234). 14. ANNOUNCEMENTS 15. ADJOURN NEXT MEETING DATE: May 9, 2011 in MST Conference Room. NEXT AGENDA DEADLINE: April 27, 2011 Materials related to an item on this Agenda submitted to the Board after distribution of the agenda packet are available for public inspection at the Monterey-Salinas Transit Administration office at 1 Ryan Ranch Road, Monterey, CA during normal business hours. Upon request, MST will provide written agenda materials in appropriate alternative formats, or disability-related modification or accommodation, including auxiliary aids or services, to enable individuals with disabilities to participate in public meetings. Please send a written request, including your name, mailing address, phone number and brief description of the requested materials and preferred alternative format or auxiliary aid or service at least 5 days before the meeting. Requests should be sent to Sonia Bannister, MST, One Ryan Ranch Road, Monterey, CA or srbannister@mst.org

5 HONESTO COSTALES APRIL 2011 EMPLOYEE OF THE MONTH WHEREAS, each month Monterey-Salinas Transit recognizes an outstanding employee as Employee of the Month; and WHEREAS, the Employee of the Month is recognized for their positive contribution to MST and to the entire community; and WHEREAS, Honesto Costales began his career as a Utility Service Person in September 1999 and was promoted to Custodian in 2006, then to his current position as a Senior Utility Service Person; and WHEREAS, Honesto Costales has been repeatedly recognized for his commitment and dedication in seeing a project to completion including his help with the Salinas Transit Center Renovation this past fall; and WHEREAS, Honesto Costales recently led the team in completing the installation of the outside employee patio at CJW. He also helped with the site preparations for the soon to be installed Diesel Particulate Trap cleaning equipment and Parts Washer at CJW. Honesto is always willing to take on additional responsibilities as they become available in the effort to help MST meet its mission; and THEREFORE BE IT RESOLVED that the Board of Directors of Monterey-Salinas Transit recognizes Honesto Costales as Employee of the Month for April 2011; and BE IT FURTHER RESOLVED that Honesto Costales is to be congratulated for his excellent work at Monterey-Salinas Transit. THE BOARD OF DIRECTORS OF MONTEREY-SALINAS TRANSIT PASSED AND ADOPTED RESOLUTION this 11 th day of April Fernando Armenta Chairman Carl G. Sedoryk Secretary

6 BOARD OF DIRECTORS REGULAR MEETING MONTEREY-SALINAS TRANSIT March 7, CALL TO ORDER Vice-Chair Clark called the meeting to order at 10:00 a.m. in the MST Conference Room. Present: Karen Sharp City of Carmel-By-The-Sea Kristin Clark City of Del Rey Oaks Susan Kleber City of King Frank O Connell City of Marina Libby Downey City of Monterey Alan Cohen City of Pacific Grove Liz Silva (alt) City of Gonzales David Pendergrass City of Sand City Alvin Edwards City of Seaside (10:05) Patricia Stephens City of Soledad Absent: Fernando Armenta County of Monterey John Huerta, Jr. City of Greenfield Sergio Sanchez City of Salinas Staff: Angela Dawson Accountant Sonia Bannister Office Administrator/Marketing & Sales Specialist Rose Bayles HR Generalist Mark Eccles Director of Information Technology Mike Gallant Planning Manager Kelly Halcon Director of Human Resources Hunter Harvath Asst. General Manager/Finance & Administration Michael Hernandez Asst. General Manager/COO Tom Hicks CTSA Manager Theodore Kosub Executive Assistant to the GM/CEO Carl Sedoryk General Manager/CEO Zoe Shoats Marketing Analyst Robert Weber Director of Transportation Services Kathy Williams General Accounting Manager Others: Jim Fink Citizen David C. Laredo De Lay & Laredo J. Scott Phillips Citizen Ellya Roballo Citizen Apology is made for any misspelling of a name.

7 March 7, 2011 Minutes Page 2 of 4 2. CLOSED SESSION The Board adjourned to Closed Session to meet with legal counsel regarding labor negotiations, potential litigation and property negotiators. 3. RETURN TO OPEN SESSION 4. CONSENT AGENDA The consent agenda items consisted of the following: 4-2. Adopt Resolution recognizing Humberto Hernandez, Coach Operator, as Employee of the Month for March Minutes of the regular meeting of February 14, Disposal of property left aboard buses Financial reports MST FA-Suite Maintenance Software reimplementation and upgrade Approve the purchase to Navision financial software Authorize the replacement of one RIDES vehicle Approve modifications to MST s Bus Advertising rate structure Approve the repair of driveway and parking lot asphalt. Jim Fink clarified that line 55 routing in the City of Gilroy should be rerouted from the current left turn Seventh, left turn Monterey, left turn Tenth to right turn Old Gilroy, right turn Alexander. He stressed the importance of eliminating left turns and avoiding signals. He believed the minutes of the February 14 meeting were vague and offered clarification as such. Director Edwards moved to approve items on the consent agenda and was seconded by Director Pendergrass. The motion carried unanimously. 5. SPECIAL PRESENTATIONS Jim Ford, former MST Board Member, was given an award of appreciation for his service on the MST Board.

8 March 7, 2011 Minutes Page 3 of 4 Mike Hernandez, Asst. General Manager/COO, gave a Transit 101 presentation concerning MST s Smartcard farebox project. He also demonstrated various scenarios that passengers might encounter when using the new farebox. 6. PUBLIC COMMENT Jim Fink asked if the new farebox was compatible with existing clipper cards. Steve Cardinalli inquired as to the status of the RTA administrator. He suggested selecting a new administrator via a fair and open process. He believed the MST Board is too similar to the RTA Board and suggested possible legal conflicts. Scott Philips outlined what he believed to be a history of the RTA and asked for a status update of the RTA administrator. Jim Fink expressed concern for the timing of line 55. Specifically, he believed the timetable was too loose at the Morgan Hill time point. He suggested the extra time would allow passengers to take a restroom break at the Gilroy stop. In addition, Mr. Fink thought line 55 should serve the Santa Theresa light rail. 7. COMMITTEE REPORTS AND PRESENTATIONS 7-1. Finance committee minutes from February 14, BIDS/PROPOSALS 9. PUBLIC HEARINGS 10. UNFINISHED BUSINESS 11. NEW BUSINESS Purchase of four medium sized buses Director Edwards asked what happens to retired mini-buses. Mike Hernandez responded that prices fluctuate when taking retired mini-buses to auction. He also mentioned donation as an option for disposing of retired mini-buses. Director Kleber suggested exploring the possibility of using retired mini-buses in agricultural transport. Director Downey asked if there were options for greener versions of the proposed buses. Director Sharp asked what type of fuel the buses will use. Mike Hernandez responded that the buses would utilize gasoline and that hybrid versions were available for a significantly higher price. Director Edwards motioned to approve the purchase of four medium sized buses and was seconded by Director Cohen. The motion passed unanimously Purchase of additional security cameras for MST s fleet

9 March 7, 2011 Minutes Page 4 of 4 Director Cohen asked what kind of fleet surveillance MST currently utilized. Mark Eccles, Director of Information Technology, responded that each bus has seven cameras with audio. Director Edwards asked where the money for additional cameras came from. Mr. Sedoryk responded grants and homeland security money. Public Comment Jim Fink asked if videos captured by surveillance equipment could be permanently archived. Mr. Eccles stated that incidents are stored and can be distributed to jurisdictions as necessary. Director Sharp made a motion to approve the purchase of additional security cameras and was seconded by Director Downey. The motion passed unanimously Trolley Costs Update 12. REPORTS & INFORMATION ITEMS Director Cohen expressed concern for future availability of MST Trolley service in area cities. Mike Hernandez responded that Pacific Grove was first in line to receive Trolley service when rehabilitation of the used trolleys is completed. Public Comment Jim Finked thought summer trolley service was an opportunity for increased ridership. Steve Cardinalli thought trolley service was cutting into taxi usage around the peninsula. Further, he believed this was a reason why the RTA board should be comprised of different members. 13. COMMENTS BY BOARD MEMBERS 14. ANNOUNCEMENTS 15. ADJOURNMENT There being no further business, Vice-Chair Clark adjourned the meeting at 11:35 a.m. Prepared by: Theodore Kosub

10 Agenda # 4-4 April 11, 2011 Meeting To: From: Subject: Board of Directors Sonia Bannister, Office Administrator Disposal of unclaimed property left on bus St. Vincent DePaul (Seaside) 1electronic game 8 bikes 1 bike helmet 1 cassette w/ear plugs 1 pair gloves 1 pair pants 1 backpack 1 vest 2 belts 2 pairs of sunglasses 6 pairs of eyeglasses 1 wallet 1 flashlight 1 eyeglass case To be disposed 2 water bottles 2 umbrellas 2 sets of keys 1 lunch bag 2 backpacks 1 shirt 1 binder 1 hat 2 baby blankets MST makes an attempt to contact the owners of Lost and Found items. If the items are unclaimed after 30 days, they are added to the above list.

11 Agenda # 4-5 April 11, 2011 Meeting To: From: Board of Directors H. Harvath, Assistant General Manager for Finance & Administration Subject: Financial Reports February 2011 RECOMMENDATION: 1. Accept report of February 2011 cash flow presented in Attachment #1 2. Approve February 2011 disbursements listed in Attachment #2 3. Accept report of February 2011 treasury transactions listed in Attachment #3 4. Accept February 2011 financial statements presented as Attachment #4 FISCAL IMPACT: The cash flow for February is summarized below and is detailed in Attachment #1. POLICY IMPLICATIONS: Beginning balance February 1, 2011 $ 5,859, Revenues 946, Disbursements <2,311,446.02> Ending balance February 28, 2011 $ 4,495, Disbursements are approved by your Board each month and are shown in Attachment #2. Treasury transactions are reported to your Board each month, and are shown in Attachment #3.

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19 Agenda # 4-6 April 11, 2011 Meeting To: From: Subject: Board of Directors Tom Hicks, Consolidated Transportation Services Agency Manager Contract Extension with United Way Monterey County for 211 Services. RECOMMENDATION: Approve using FTA Jobs Access Reverse Commute (JARC) grant funds for a contract extension with United Way Monterey County (UWMC) for 211 information and referral services. FISCAL IMPACT: There will be no net fiscal impact to MST s general fund as $45,000 if funded from federal Job Access Reverse Commute grant. POLICY IMPLICATIONS: Your Board approves expenditures exceeding $25,000. DISCUSSION: MST was awarded $250, in grant funding in 2009 from the FTA New Freedom Program for the purpose of supporting 211 information and referral services in Monterey County. These services assist seniors and persons with disabilities with information about MST s fixed-route and paratransit services, as well as other social services in Monterey County. By the time the current contract expires on June 30, 2011, the New Freedoms grant funds will have been exhausted. In that regard, staff desires to extend this contract until September 14, 2011, using $45, of anticipated savings in MST s JARC Mobility Management Grant to continue participating in the County s 211 program. Financial support for the 211 program would be considered an eligible expense under a JARC Mobility Management Grant. If approved, UWMC will maintain the current scope of work as well as provide the 20% local match funding required by the JARC grant.

20 Agenda # 4-7 April 11, 2011 Meeting To: From: Subject: Board of Directors Carl Wulf, Facilities/Capital Projects Manager Approve the Purchase of a Facilities Service Truck RECOMMENDATIONS: Authorize the purchase of One Ford-F350 Truck with Service Bed. FISCAL IMPACT: $29, Funds are available in MST s Capital Budget. POLICY IMPLICATIONS: DISCUSSION: Your Board approves all purchases that exceed $25,000. The Facilities Department is currently in desperate need of a new truck to replace an existing older Van. The Van unit # 460 a 2000 Dodge with 97,430 miles was tagged out of service with severe rust issues, transmission failure and side door falling off. Purchase is being made through the California State Contract # from authorized vehicle dealer, Wondries Ford Fleet Group. This procurement was competitively bid through the State of California Department of General Services, and represents a significant savings over the pricing that MST would have secured through the purchase of 1 vehicle. The current cost represents a 20% or $3, dollar savings over the previous vehicle that MST purchased independently.

21 Agenda # 4-8 April 11, 2011 Meeting To: From: Subject: Board of Directors Michael Hernandez, Assistant General Manager/COO Approve the Purchase of Nine Passenger Shelters RECOMMENDATIONS: Authorize the purchase of nine passenger shelters for South County and rural service. FISCAL IMPACT: $85, This purchase is funded in the amount of $75, from a Federal Section 5311 (f) grant with the remaining $9, from MST s Capital Budget. POLICY IMPLICATIONS: DISCUSSION: Your Board approves all purchases that exceed $25,000. MST was awarded a grant through the Federal Transit Administration s Section 5311(f) program which promotes intercity transit in non-urbanized areas, specifically for service to areas outside urban boundaries with a population of 50,000 or less. This grant also includes funding for communications infrastructure, electronic signage and for nine passenger shelters. The 5311(f) grant funds 88.53% of the shelter cost, with the remaining 11.47% local match funded from MST s capital budget. MST is authorized to purchase shelters through the CalAct/ Morongo Basin Transit Authority purchasing cooperative. The cooperative solicited competitive pricing for shelters, eliminating the need for MST and other transit properties to develop specifications and manage an independent procurement process. Tolar Manufacturing Company builds both standard and custom shelters and was selected by the purchasing cooperative based on their competitively priced standard shelter product. Tolar has been in business for 20 years and has established itself as a premier shelter manufacturer with thousands of shelters installed nationwide. Approval of this item will authorize the purchase of nine (9) passenger shelters. The remaining items from this grant (shelter installation cost, electronic signage and communication system improvements) will be brought to your Board at a later date.

22 Agenda # 4-9 April 11, 2011 Meeting To: From: Subject: Board of Directors Michael Hernandez, Assistant General Manager/COO Approve the Purchase of One Trolley Engine RECOMMENDATIONS: Authorize the purchase of one remanufactured trolley engine and a contingency budget for the installation of two remanufactured trolley engines. FISCAL IMPACT: $31, This amount includes the purchase of one remanufactured engine and includes a 20% contingency budget for two remanufactured engines. Funding is available in MST s Capital Budget. POLICY IMPLICATIONS: DISCUSSION: Your Board approves all purchases that exceed $25,000. On March 4 th MST was informed that one of the trolleys from Oklahoma City required a remanufactured engine. At that time MST received one price quote of approximately $27,000, with engine availability estimated between 10 days to 15 weeks. MST solicited additional quotes and subsequently awarded the purchase and installation of one engine to NorCal Kenworth at a cost of $22, Based on the urgency of the trolley project and the limited availability of this engine, staff proceeded with the purchase of the first engine. Since the two trolleys are in similar condition it is reasonable to expect that the 2 nd trolley will also require a remanufactured engine. Approval of this item will authorize the purchase of a 2 nd engine only if testing determines that a replacement engine is required. This action also provides for a total project contingency of $8,923.20, or 20%, for both engines in the event additional component work in the engine compartment is required. The purchase of the first engine did not include a contingency budget. Vendors and price quotes are listed on the following page:

23 Vendor Per Engine NorCal Kenworth, Gilroy, CA $22, American Bus Repair, Alameda, CA $22, Cummins West, San Leandro, CA $24, Complete Coach Works, Riverside, CA $26,989.33

24 Agenda # 4-10 April 11, 2011 Meeting To: From: Subject: Board of Directors Hunter Harvath, Assistant General Manager Finance & Administration Award $33,250 contract with Wellman Advertising & Design for BRT graphics services RECOMMENDATIONS: Authorization to award sole source contract in the amount of $33,250 with Wellman Advertising & Design for Bus Rapid Transit (BRT) graphic design services. FISCAL IMPACT: $33,250. Funds are available in MST s Capital Budget: 80% Federal Transit Administration Very Small Starts Section 5309; 20% California Proposition 1B State Transportation Bonds. POLICY IMPLICATIONS: DISCUSSION: Your Board approves all contracts that exceed $25,000. MST s Fremont/Lighthouse Bus Rapid Transit (BRT) line is mid-way through the final design and engineering phase. Part of the federal guidelines of a BRT program require branding and marketing strategies to distinguish the BRT line from an agency s other transit services. To further these efforts, MST has established a partnership with the Monterey Jazz Festival to brand the BRT line JAZZ. This brand identity will key off the decades of art, music and design associated with the world famous annual musical event. Instead of advertising, the BRT shelter panels will contain educational photos and text displays highlighting aspects of jazz and the Monterey Jazz Festival, creating in essence a linear jazz museum along the corridor. To carry the look, feel, sights and sounds of the Monterey Jazz Festival through to the BRT s signage, logos, shelter design, and color scheme, MST has engaged the services of Wellman Advertising & Design, the firm that has for 8 years provided graphic design services to the Monterey Jazz Festival. Wellman Advertising & Design has successfully completed the first phase of the graphic design for the project, developing the shelter design, logo, color scheme and signage components for the shelters. In addition, the firm has been instrumental in securing conceptual approval for the shelter design from the Monterey Architectural Review Board and final approval from the Seaside Board of Architectural Review.

25 Because of the unique qualifications of Wellman Advertising & Design as the graphic design firm for the Monterey Jazz Festival, staff is seeking your approval for a sole source contract to move into the next phase of the graphic design work for the JAZZ BRT project. Tasks to be completed for this contract would be as follows: Shelter Development/Fabrication/Installation final presentation to Monterey Architectural Review Commission and oversee design/installation of shelters, street furniture and sidewalk treatments. Website Development design/write webpages that describe BRT project and track progress of its development. Publicity Develop objectives/strategy for launch of BRT. Linear Jazz Museum Concept design, production and installation of first display for Jazz Festival Bus Design Concept Design interior and exterior of BRT bus graphics, oversee installation on first bus for Jazz Festival 2012.

26 Agenda # 4-11 April 11, 2011 Meeting To: From: Subject: Board of Directors Ben Newman, Risk Manager Liability Claim Rejection RECOMMENDATION: Reject claim by the claimant below. FISCAL IMPACT: $15,000 POLICY IMPLICATIONS: None. DISCUSSION: An MST passenger, Mr. Guillermo Ramos, claims an injury to his knee from an incident that occurred on January 27, 2011, while removing his bike from the bike rack. After conducting a preliminary investigation into this matter, it is recommended the claim be rejected in its entirety. The above claim is under investigation. If any Board member desires further information on this claim, they may request it be discussed in closed session.

27 Agenda # 4-12 April 11, 2011 Meeting To: From: Board of Directors K. Halcon, Director of Human Resources/Risk Management Subject: Contractual Agreement between Amalgamated Transit Union Local 1225 (ATU) and Monterey-Salinas Transit (MST) RECOMMENDATIONS: Ratify the contractual agreement between MST and ATU and authorize the General Manager /CEO and negotiating team to execute the agreement. FISCAL IMPACT: ½ % net effect on wages in FY 2010/11 which is included in approved the FY Staff anticipates a net impact of the contract over the three contract period to be 1.9% of wages. POLICY IMPLICATIONS: Your Board approves the labor agreement with the Amalgamated Transit Union Local DISCUSSION: At your March 7 th meeting your Board provided the labor negotiating team with the financial authority to present a last, best and final offer to the Amalgamated Transit Union Local The offer was agreed to and accepted by the negotiating team and the union members voted to accept the terms of the agreement. The accepted terms of the contract include 2% non-retroactive wage increase upon ratification of the contract, with a 2% wage increases scheduled for October 1, 2011 and October 1, Significant cost savings agreed to in the contract include a new requirement for ATU employees hired after June 30, 2011 to contribute half of the employee share of CalPERS retirement. Also, employees hired after June 30, 2011 will accrue personal time-off (PTO) at lower rate generating additional savings. Staff recommends ratification of the labor agreement between Monterey-Salinas Transit and Amalgamated Transit Union Local 1225 for the period 10/1/2010 through September 30, PREPARED BY: REVIEWED BY: Kelly Halcon Carl Sedoryk

28 Agenda # 4-13 April 11, 2011 Meeting To: From: Subject: Board of Directors H. Harvath, Assistant General Manager Finance & Administration Draft FY 2012 Budget RECOMMENDATION: Refer the Draft Budget to the Finance Committee for review and recommendation. FISCAL IMPACT: Referring the draft budget to the Finance Committee for review has no fiscal impact. POLICY IMPLICATIONS: Your Board approves the agency s annual operating and capital budgets. DISCUSSION: Staff is currently in the process of developing MST s budget for FY Given the continued state budget deficits, the prolonged world-wide economic downturn, and the inability of the federal government to adopt either a multi-year transportation bill or a full fiscal year budget for 2011, this budget will most likely require significant cost reductions in the face of reduced revenues. Among the new fiscal realities facing MST are: Reduced and uncertain State Transit Assistance (STA) funding For FY 2011, MST received nearly $2.7 million in STA funding. The state is currently budgeting $2.2 million in STA for MST for FY Given the ongoing state budget deficit, the impasse declared by the governor with regards to negotiations with Republicans on a vote for an extension of the temporary taxes, and the potential for an all cuts budget slashing $26 billion, some or all of the already reduced $2.2 million in budgeted STA could be vulnerable. In the past, STA funds have covered most of the costs of MST RIDES paratransit services (an unfunded federal mandate), which could approach $3 million for FY Given the uncertainty with the STA program, staff is currently budgeting only $1,210,984 from this funding source.

29 Increase in costs for MST RIDES Since 2008, MST RIDES ADA Paratransit services have seen an increase in boardings from 88,000 per year to over 104,000 boardings for FY Current trends for FY 2011 year to date show a 2.88% increase in RIDES boardings over the same period in FY MST is seeking ways to help offset the cost of those increased number of RIDES trips, each of which are subsidized by nearly $25 from the MST general fund. MST must provide these ADA paratransit services as an unfunded federal mandate. Frozen or Reduced Federal Operating funds The current multi-year transportation authorization bill (SAFETEA) expired at the end of FY The next authorization bill has still not been adopted. The last time this happened, a new authorization bill was not approved for nearly 2 years. During this period, federal transit funding levels, which normally increase each year, were frozen for two years. According to MST s legislative contacts in Washington, DC, some proposals from the new Congress call for reductions in federal transit funding back to levels of FY And, the potential for a federal government shutdown exists if the Congress and the President cannot come to an agreement on a spending plan for the remainder of FY Increase in the cost of fuel With the unrest in the Middle East and the slow economic recovery, the cost of diesel fuel has escalated significantly in recent weeks. Before the end of January, fuel had remained below $3.00 per gallon for most of the fiscal year. Since then, prices have spiked by 70 cents per gallon (nearly 25%) in less than two months. MST s FY 2011 budgeted fuel cost of $3.15 per gallon will have to be revised upward for FY 2012 given the new fiscal realities with regards to the rising price of oil. At this date, the MST FY 2012 budget is not balanced, showing a gap of approximately $2.7 million. In the coming weeks, staff will be reviewing potential cost savings and revenue generating measures in order to provide your Board with a plan to balance the FY 2012 budget. Annually, the draft budget is forwarded by your Board for review to the Finance Committee, which is scheduled to meet prior to the May 9, 2011, Board meeting. The Finance Committee reviews this budget in detail and makes appropriate recommendations to your Board. The final draft budget would then be submitted for Board approval at the June meeting. Attachment: Draft FY 2012 Budget

30 Agenda # 4-14 April 11, 2011 Meeting To: From: Subject: Board of Directors Kathy Williams, General Accounting and Budget Manager Award a one year contract to Brinks Inc. for armored car and currency handling for an amount not to exceed $53,000. RECOMMENDATION: Award a one-year contract to Brinks Inc. for armored car services and cash handling functions for April 4, 2011 to March 31, FISCAL IMPACT: $53,000. Funding is available in the fiscal year operating budget. POLICY IMPLICATIONS: MST s Board approves all purchases greater than $25,000. DISCUSSION: In July 2009, MST outsourced all cash handling functions to Brinks Inc. Brink s Inc. handles the currency directly from the fareboxes and prepares the monies for deposit to our bank. With the implementation of the new GFI farebox system MST is requiring new services from Brinks. Staff recommends awarding the contract to Brinks as they are a sole source provider of this service.

31 Agenda # 4-15 April 11, 2011 Meeting To: From: Subject: Board of Directors Michael Hernandez, Assistant General Manager/COO Authorization to Award the Design and Manufacturer of One BRT Shelter RECOMMENDATIONS: Authorize the Tolar Manufacturing Company (Tolar) to design/engineer, manufacture and install one proto-type passenger shelter and kiosk for the Monterey Bay Rapid Transit (BRT) project. FISCAL IMPACT: Not to exceed $69,005. MST s BRT project is funded through the Federal Transit Administration s Section 5309 Capital Investment Grants Program in the amount of $55,204 or 80%, with the remaining 20%, or $13,801 from Proposition 1B funding. POLICY IMPLICATIONS: DISCUSSION: Your Board approves all purchases that exceed $25,000. MST was awarded a grant for the BRT project through the Federal Transit Administration s Section 5309 Capital Investment Grants category called Very Small Starts. BRT projects under the Very Small Starts program include features such as: special transit stations, branded service, low floor or level boarding, frequent 10 minute peak service, signal priority and have a project total cost of less than $50 million. MST s BRT project has a budget of $3.5 million and service will span a 6.7 mile one-way route between Sand City, Seaside then continuing through Monterey to Cannery Row. The service will be provided using low-floor buses with special branding, at 27 designated stops and over 20 unique shelters. During the past year staff has been working with our project consultant, Wilbur Smith & Associates on the design and development of the BRT project. This work has included project meetings with staff from the City of Monterey, Seaside, Sand City and Caltrans. The proposed shelter design has been favorably received and/or approved by the respective City Councils and/or Architectural Review Committees. The procurement approach for this project is to have the vendor design and build one proto-type shelter and kiosk based on MST s specifications. Once MST has formally accepted the proto-type shelter your Board will be asked to authorize the manufacturer of the remaining shelters.

32 The project timeline provides for awarding a contract for the design/engineering and manufacturer of a proto-type shelter at the April 11 Board meeting. MST s acceptance of the proto-type shelter is planned for no later than August 2011 in order to have the shelter/kiosk installed by September 2011, prior to the Monterey Jazz Festival. The BRT project is scheduled for completion by Spring Requests for proposal were sent to thirteen firms. Only one firm, Tolar Manufacturing Company, provided a proposal. One company declined to bid and the remaining eleven firms did not respond. Staff believes that the limited response to the request for proposal is based on several reasons including a Buy America requirement and not all vendors are equipped to manufacturer this unique shelter design. Based on the price proposal from the Tolar Manufacturing Company the pricing elements are as follows: Design & Engineering: $17,250 Shelter Manufacture: $33,250 Kiosk Manufacture: $ 3,475 Acceptance Demonstration & Installation: $12,000 Taxes: $ 3,030 Total: $69,005 MST s procurement guideline provides for a process to evaluate a single proposal. That process includes an analysis of the separate cost elements that make up the pricing structure, or evaluation of the price against a market benchmark, catalog or similar award. That analysis will be underway prior to the April 11 th Board meeting. Tolar Manufacturing has been in business for 20 years and has established itself as a premier shelter manufacturer with thousands of shelters installed nationwide. Tolar has also completed numerous custom shelter projects and was selected as the shelter vendor under the CalAct/ Morongo Basin Transit Authority purchasing cooperative, providing price competitive standard shelters. Approval of this item at the April 11 Board meeting will authorize the purchase and installation of one customized passenger shelter and kiosk for the Monterey Bay Rapid Transit project and will help maintain the project timeline. Once the proto-type shelter is accepted, authorization to purchase the remaining shelters will come to your Board for approval. PREPARED BY: REVIEWED BY: Michael Hernandez Carl Sedoryk

33 BRT Shelter and Kiosk Artist Rendering

34 BRT Shelter Bidder s List VENDOR Price/Response 1 Tolar Manufacturing Company, Inc. $69,005 Corona, CA 2 Enseicom Inc. Declined to Bid Lachine, CANADA 3 Austin Mohawk and Company, Inc. No Response Utica, NY 4 Brasco International, Inc. No Response Detroit, MI 5 Complete Coach Works No Response Riverside, CA 6 Daytech Limited No Response Toronto, CANADA 7 Duo-Gard Industries Inc. No Response Canton, MI 8 Handi-Hut Shelters LLC No Response Clifton, NJ 9 Texstars, Inc. No Response Grand Prairie, TX 10 Future Systems LLC No Response Edison, NJ 11 BBP & Associates LLC No Response Annapolis, MD 12 Sasaki Associates, Inc. No Response Watertown, MA 13 Vanasse Hangen Brustlin, Inc. No Response Boston, MA

35 Agenda # 4-16 April 11, 2011 Meeting To: From: Subject: Board of Directors Carl Sedoryk, General Manager/CEO Memorandum of Understanding (MOU) with Association of Monterey Bay Area Governments (AMBAG) regarding regional vanpool programs RECOMMENDATIONS: Authorize General Manager/CEO to execute an MOU with AMBAG regarding future regional vanpool programs. FISCAL IMPACT: None. POLICY IMPLICATIONS: Your Board directed staff to develop an MOU between MST, AMBAG, and other regional public transit operators and community transportation service agencies to specify mutually agreeable funding and operational parameters with regard to the establishment of regional vanpool programs. DISCUSSION: At your meeting of February 14, 2011, your Board received an update on the intention of AMBAG join to the California Vanpool Authority (CalVANS) joint powers agreement. Your staff brought forth concerns shared by other regional public transit operators including Santa Cruz Metropolitan Transit District (METRO), and San Benito Local Transit Authority (LTA) that language within the agreement presented the potential for unintended consequences that may negatively impact the efficiency and effectiveness of public transportation services within our region. Your Board directed staff to develop a memorandum of understanding between the affected parties to address their mutual concerns. Several in-person and telephone conference calls were conducted to identify and document the contents of the MOU. A draft memorandum has been drafted, reviewed by MST legal counsel and is attached for your review. The MOU is being presented to the respective governing boards of AMBAG, MST, METRO, LTA, and Community Bridges, a non profit consolidated transportation service agency for Santa Cruz county.

36 Staff seeks authority to execute the MOU, and to make non substantive changes as required once the final document has been reviewed and approved by the affected members to the agreement.

37 DRAFT CalVANS MOU # 11-xx AMBAG/CalVANS Vanpool Services MEMORANDUM OF UNDERSTANDING BETWEEN, MONTEREY-SALINAS TRANSIT DISTRICT, SANTA CRUZ METROPOLITAN TRANSIT DISTRICT, SAN BENITO COUNCIL OF GOVERNMENTS, COMMUNITY BRIDGES AND THE ASSOCIATION OF MONTEREY BAY AREA GOVERNMENTS FOR THE PROVISION OF VANPOOL SERVICES WITHIN THE MONTEREY BAY REGION This Memorandum of Understanding (MOU) is entered into by and between Monterey-Salinas Transit, a Transit District,, hereinafter called MST, Santa Cruz Metropolitan Transit District, a Transit District, hereinafter called METRO, San Benito Local Transit Authority, a public transit operator, hereinafter called LTA, Community Bridges, a private non profit organization, and the Association of Monterey Bay Area Governments, a metropolitan planning organization, hereinafter referred to as AMBAG to specify mutually agreeable funding and operational parameters in the provision of specific vanpool services, hereinafter called CalVANS, within the Monterey Bay region. FACTS: WHEREAS, AMBAG desires to become a member of the Joint Powers Authority creating the California Vanpool Authority which is known as CalVans in order to facilitate, coordinate and administer vanpool programs within the AMBAG region; and WHEREAS, the CalVans joint powers authority is being created with a stated purpose of operating van pool services and related activities, including but not limited to, obtaining grant funds and borrowing funds for purchasing and leasing vans, within the defined boundaries of the Authority. WHEREAS, as public transit operators and consolidated transportation services agencies within the AMBAG region, MST, METRO, LTA, and Community Bridges are currently responsible for creating, funding, operating, and otherwise managing existing and future public transportation and mobility management projects and programs within the AMBAG region. WHEREAS, MST, METRO, LTA, Community Bridges, and AMBAG agree that public transit, mobility management programs, and van pools provide alternatives to automobile travel and contribute to reducing traffic, improving air quality, and enhancing the quality of life for members of the communities within the AMBAG region. NOW THEREFORE, in an effort to increase alternative transportation options within the communities served by the parties to this agreement, and to ensure that the new van pool programs provided by CalVans do not compete for current and future funding and customers of public transit and mobility management programs and projects the parties agree to the following: - 1 -

38 DRAFT CalVANS MOU # 11-xx AMBAG/CalVANS Vanpool Services SECTION 1.0--GENERAL PROVISIONS A. AMBAG shall coordinate with the parties to this agreement to ensure vanpool programs do not have the unintended consequence of reducing existing or future public transit and mobility management programs and project ridership or funding. B. AMBAG recognizes that the public transit operators and consolidated transportation services agencies with its jurisdiction have invested considerable time and resources into developing partnerships with stakeholders in the communities they serve including major employers, colleges and universities to fund public transit and mobility management programs; and, AMBAG shall take no actions that inhibit the effectiveness or funding of these programs. C. The public transit operators and consolidated transportation services agencies will consider CalVans as a resource where demand for mobility alternatives are deemed infeasible through public transit and mobility management programs provided by the public transit operators and consolidated transportation service agencies. D. AMBAG shall ensure that CalVans creates no additional financial or operating responsibilities to the public transit operators or consolidated transportation services agencies. E. AMBAG shall ensure that CalVANS does not utilize any state, local, or federal funds that may be utilized by the public transit operators or consolidated transportation services agencies including, but not limited to; Local Transportation Funds, State Transit Assistance, Federal Sections 5307, 5309, 5310, 5311(f), 5316, 5317, 5320, and 5340, or their successor programs without approval of the public transit operators or consolidated transportation services agencies. F. When possible, the AMBAG Board of Director representative and/or alternate to the CalVans Joint Powers Authority Board shall also be a member of the governing board of a pubic transit operator or consolidated transportation services agency. G. AMBAG will ensure that each of the General Manager for each public transit operator and consolidated transportation services agencies are included on public hearing and agenda notices for the CalVans JPA. H. AMBAG agrees to prepare and present an annual report to its Board of Directors on CalVans and to invite the attendance and participation of the public transit operators and consolidated transportation services agencies. SECTION 2.0 INDEMNIFICATION Each party shall indemnify, defend, protect, hold harmless, and release the other parties, their officers, agents, and employees, from and against any and all claims losses, proceedings, damages, causes of action, liability, costs, or expense (including attorney s fees and witness costs) arising from or in connection with, or caused by any negligent act or omission or willful misconduct of such indemnifying party. This indemnification obligation shall not by limited in - 2 -

39 DRAFT CalVANS MOU # 11-xx AMBAG/CalVANS Vanpool Services any way by any limitation on the amount or type of damages or compensation payable to or for the indemnifying party under workers compensation acts, disability benefit acts, or other employee benefit acts. SECTION 3.0--TERM OF MOU: Unless otherwise extended, this MOU shall commence upon the date of execution and shall expire on June 30, SECTION 4.0--NOTICES: Any notice, request, instruction or other document to be given hereunder by a party hereto shall be in writing and shall be deemed to have been given, when received if given in person, on the date of acknowledgement of receipt if sent by facsimile, electronic mail or other wire transmission or by overnight courier, or five days after being deposited in the U.S. mail, certified or registered mail, postage prepaid to each party s respective address as set forth in Section 5.0 of this MOU

40 DRAFT CalVANS MOU # 11-xx AMBAG/CalVANS Vanpool Services Section 5.0--AUTHORIZED AGENTS: General Manager/CEO Monterey-Salinas Transit One Ryan Ranch Road Monterey, CA (831) CEO Community Bridges 236 Santa Cruz Avenue Aptos, CA (831) General Manager Santa Cruz Metropolitan Transit District 110 Vernon Street Santa Cruz, CA (831) Executive Director Association of Monterey Bay Area Governments 445 Reservation Rd, Suite G Marina, CA (831) Executive Director San Benito County Local Transportation Authority 330 Tres Pinos Road, Suite C7 Hollister CA (831) SECTION 6.0--ASSIGNMENT: Neither party shall have the right to assign its respective rights and obligations hereunder without the written consent of the other party. This agreement shall be binding upon and inure to the benefit of the parties hereto and their respective heirs, personal representatives, successors and assigns. SECTION 7.0--WAIVER: The failure of a party hereto at any time or times to require performance of any provision hereof shall in no manner affect its right at a later time to enforce the same. No waiver by a party of any condition or of any breach of any term contained in this Agreement shall be effective unless in writing, and no waiver in any one or more instances shall be deemed to be a further or continuing waiver of any such condition or breach in other instance or a waiver of any other condition or breach of any other term. SECTION 8.0--MODIFICATION AND EXTENSION: This MOU may be modified or extended by mutual written agreement between by the parties. SECTION 9.0--DATE OF EXECUTION: The effective date of this MOU is upon this agreement being duly executed, dated, and signed. SECTION 10.0 TERMINATION FOR CONVENIENCE - 4 -

41 DRAFT CalVANS MOU # 11-xx AMBAG/CalVANS Vanpool Services Any party may terminate this agreement at its convenience by providing the remaining parties written notice at least 90 calendar days prior to the proposed termination date SECTION 11.0 DISPUTE RESOLUTION In the event a dispute arises out of the performance of this Agreement, any party shall, as soon as a conflict is identified, submit a written statement of the conflict to the other parties. Within five (5) working days of receipt of such a statement of conflict, the nondisputing parties will respond and a meeting will be arranged not more than five (5) working days thereafter to arrive at a negotiated settlement or procedure for settlement. If, within twenty (20) working days from the initial filing of a statement of conflict an agreement cannot be reached, the parties agree to submit the matter to non-binding mediation. If meditation is unsuccessful, it is agreed that the dispute may be resolved in a court of law competent to hear this matter. This Agreement shall be construed in accord with California law, and venue shall be in the County of Monterey. SECTION 12.0 AMENDMENTS This Agreement sets forth the entire understanding of the parties with respect to the subject matter herein. There are no other agreements expressed or implied, oral or written, except as set forth herein. This Agreement may not be amended except upon written amendment, executed by each party hereto

42 DRAFT CalVANS MOU # 11-xx AMBAG/CalVANS Vanpool Services In Witness Whereof, the parties have duly executed two (2) identical counterparts of this instrument, each of which shall be for all purposes deemed an original thereof, on the dates set forth below. MONTEREY-SALINAS TRANSIT SANTA CRUZ METROPOLITAN TRANSIT DISTRICT By: Carl Sedoryk, General Manager / CEO By: Leslie R. White, General Manager Date: Date: Approved as to form: David C. Laredo MST General Counsel Date: Approved as to form: Santa Cruz METRO Counsel SAN BENITO LOCAL TRANSPRTATONAUTHORITY By: Jaime De La Cruz, Chair Date: COMMUNITY BRIDGES By: Sam Storey, CEO Date: Date: Approved as to form: San Benito LTA Counsel Date: - 6 -

43 DRAFT CalVANS MOU # 11-xx AMBAG/CalVANS Vanpool Services Approved as to form: Community Bridges Counsel Date: ASSOCIATION OF MONTEREY BAY AREA GOVERNMENTS By: John Doughty, Executive Director Date: Approved as to form: Don Freeman, AMBAG Counsel - 7 -

44 Agenda # 7-1 April 11, 2011 Meeting Human Resources Committee March 7, 2011 Minutes Present: Absent: Chair Kristin Clark, Director Karen Sharp, Director Alan Cohen, Director Patricia Stephens, Carl Sedoryk, GM/CEO, Dave Laredo, General Counsel, Kelly Halcon, Director of Human Resources/Risk Management, Mike Hernandez, Assistant General Manager/COO None 1. Call to order Director Clark called the meeting to order at 9:00 a.m. 2. Public Comments-None 3. Closed Session Conference with Labor Negotiators Amalgamated Transit Union. Conference with Legal Counsel-Potential Litigation-McClure and Bryant. 4. Return to Open Session no action taken. 5. Director Sharp adjourned the meeting at 9:24 a.m. SUBMITTED BY: Kelly Halcon 1

45 Agenda # 9-1 April 11, 2011 Meeting To: From: Subject: Board of Directors H. Harvath, Assistant General Manager Finance & Administration Public Hearing Proposed MST RIDES fare structure revisions RECOMMENDATION: FISCAL IMPACT: 1. Conduct public hearing on revisions to the MST RIDES fare structure. 2. Adopt new MST RIDES fare structure effective April 25, Unknown at this time. POLICY IMPLICATIONS: Your Board conducts public hearings in association with changes to fare structure and must approve any changes to fares. DISCUSSION: At the December 13, 2010, meeting, your Board adopted a new fixed-route fare structure to coincide with the implementation of new smart card fareboxes. The new fare structure replaces a confusing zone-based system comprised of 9 geographic zones and 5 overlap zones. The MST RIDES program has also had a corresponding zone-based system comprised of 4 geographic zones and 4 overlap zones. RIDES customers pay $3.00 per trip per zone. For example, a RIDES trip that starts and ends in the Salinas zone is $3.00, while a trip between the Monterey Peninsula and Salinas is $6.00. A trip from South County to the Peninsula is priced at $9.00 because the customer travels through 3 zones to complete the trip. According to the Americans with Disabilities Act (ADA), paratransit trips must be priced no more than twice what is charged for a fixed-route trip of a similar distance. With MST s new fare structure, the MST RIDES zone-based fare structure would no longer be in compliance with the regulations of the ADA. In that regard, staff explored a variety of possible new fare structures for RIDES and is recommending 3 categories of fares as follows:

46 Trips that are 2.7 miles or shorter -- $2.00 Trips greater than 2.7 miles and less than 19.7 miles -- $4.00 Trips that are 19.7 miles or longer -- $6.00 These distance-based categories were calculated based on the average maximum distance of each of the 3 categories of fixed-route bus lines Local ($1.00), Primary ($2.00), and Regional ($3.00) that serve Monterey County. When a RIDES customer calls to book a trip, the reservationist will calculate the trip length as the crow flies using the existing Trapeze software used to manage the paratransit program. The reservationist will then inform the customer of the price of his or her trip. The proposed new RIDES fare structure has been presented to the MST Mobility Advisory Committee on January 12 th, 2011, and the ADA Paratransit-RIDES subcommittee on February 9 th. Both bodies have recommended adoption of the new RIDES fare structure. To provide an opportunity for input on the proposed RIDES fare change, MST held a public hearing at Hartnell College in Salinas on March 2 nd and is holding another public hearing on the Peninsula here at MST headquarters at the April 11 th meeting of your Board. As the comment period is still open, copies of all comments received will be made available to your Board on the day of the meeting.

47 Agenda # 12-1 April 14, 2011 Meeting To: From: Subject: Board of Directors C. Sedoryk, General Manager/CEO February Monthly Report Attached are the most recent monthly statistics and the reports from the Administration and Operations/Maintenance Departments. Passenger boardings have increased approximately 4.8% over the last year to date representing over 136,000 additional passenger boardings. Much of the additional ridership has been driven by new passengers on routes serving the Defense Language Institute and Naval Postgraduate School. Five of the top 10 most productive routes as measured by passenger boardings per hour are routes serving Defense Language Institute from areas of Seaside, Salinas, Marina, and the Preston and Stillwell Park communities on the former Ft. Ord. On February 5-8, I travelled to San Diego, CA to participate in the American Public Transit Association CEO Conference. In addition to the having the ability to network with colleagues to hear about current public transit trends and issues across the nation, I also attended educational sessions on leadership styles, funding and revenue sources, investments in transit oriented development, working governing boards, and labor relations. Attachment #1 Operations Department Report Feb 2011 Attachment #2 Facilities & Maintenance Department Report Feb 2011 Attachment #3 Administration Department Report Feb 2011 PREPARED BY: Carl G. Sedoryk

48 March 31, 2011 To: From: Cc: M. Hernandez, Assistant General Manager / C.O.O. R. Weber, Director of Transportation Services MST Board of Directors Subject: Transportation Department Monthly Report February 2011 FIXED ROUTE BUS OPERATIONS: System Wide Service: (Fixed Route & DART Services): Preliminary boarding statistics indicate that ridership increased by 5.84% in February 2011, (321,023), as compared to February 2010, (303,307). Year to date, passenger boardings have increased by 4.76% as compared to the same period last year. Productivity decreased slightly from 16.8 passengers per hour (February 2010), to 16.5 PPH in February of this year. Trolley Services: MST Salinas Trolley: carried 1,114 passengers in February, which represents a 7.55% decrease from February of 2010 (1,205). Year to date, passenger boardings have decreased by 17.71% for this service as compared to the same period last year. Supplemental / Special Services: None to report. System Wide Statistics: Ridership: 321,023 Vehicle Revenue Hours: 19,446 Vehicle Revenue Miles: 315,750 System Productivity: 16.5 Passengers Per Vehicle Revenue Hour Scheduled One-Way Trips: 29,046 Time Point Adherence: Of 113,269 total time-point crossings sampled for the month of February, the TransitMaster system recorded 13,472 delayed arrivals to MST s published time-points system-wide. This denotes that 88.11% of all scheduled arrivals at published timepoints were on time. (See MST Fixed-Route Bus ~~ On Time Compliance Chart FY 2011.) Service arriving later than 5 minutes beyond the published time point is considered late. The ontime compliance chart (attached) reflects system wide on-time performance as a percentage to the total number of reported time-point crossings. Trips With 10 or More Standees: There were thirty (30) reported trips with 10 or more standees for the month of February. (See Operations Summary report for further information) Page 1 of 3

49 Cancelled Trips: There were a total of nine (9) cancelled trips for the month of February for both directly operated and contracted services. Reason MST MV Transportation % Of All Missed Collision % Mechanical % Totals % Documented Occurrences: MST Coach Operators are required to complete an occurrence report for any unusual incident that occurs during their work day. The information provided within theses reports is used to identify trends, which often drive changes in policy or standard operating procedures. The following is a comparative summary of reported incidents for the month(s) of February 2010 and 2011: Other: February- February- Occurrence Type Collision: MST Involved 4 5 Medical Emergency 1 0 Object Hits Coach 0 1 Passenger Conflict 2 4 Passenger Fall 7 1 Passenger Injury 0 0 Employee Injury 0 Other 5 4 Near Miss 0 1 Unreported Damage 1 0 Fuel / Fluid Spill 0 2 Total Occurrences In February, Frank Betancourt assumed his role as full time Communications System Specialist. CONTRACTED SERVICES: MST RIDES ADA / ST Paratransit Program: Preliminary boarding statistics for the MST RIDES program reflect that for the month of February there were 8,155 passenger boardings. This represents a 0.53% increase in passenger boardings from February of 2010, (8,112). Year to date, passenger boardings for this program have increased by 2.60% as compared to the same period last year. For the month of February, % of all scheduled trips for the MST RIDES Program arrived on time, decreasing slightly from % in February of (See MST RIDES ~~ On Time Compliance Chart FY 2011.) Productivity for February of this year was at 1.89 passengers per hour, decreasing from 1.9 in February of Page 2 of 3

50 Paratransit Certification Statistics: Other: For the month of February, 45 applications were reviewed, resulting in 42 approvals and 3 denials. Of the approvals, 26 were new program participants, and 16 were recertifications. 47 participants were deactivated in the database. Fifty One (51) applications were received 6 did not complete the application process. As of February 2010, there are 3,392 registered / active program participants. 02/05/11: 5403 (MST RIDES) was traveling NW on W. Blanco Rd with three passengers aboard. After entering the intersection of W. Blanco and S. Davis, a mid-sized pickup truck traveling SW on S. Davis Rd collided with the front passenger side of the mini bus at a high rate of speed. The driver of the pickup truck was killed instantly, and all four occupants (3 passengers & 1 driver) of the Mini Bus sustained minor to moderate injuries - each were transported by EMS to local hospitals for treatment. Damage to the coach = $46,000. Note: The California Highway Patrol s final report found that the MST RIDES Operator was not at fault for this collision. 02/14/11: Coach 926 was involved in a minor non-preventable collision resulting in $54.00 in damage to the coach. There were no reported injuries. COMMUNICATIONS CENTER: In February, the Communications Center summoned public safety agencies on six (6) separate occasions to MST s transit vehicles and facilities: Agency Type Incident Type Number Of Responses Police Passenger Incident / Other 3 Emergency Medical Services Medical Emergency 3 ATTACHMENTS: MST Fixed-Route Bus ~~ On Time Compliance FY MST Fixed-Route Bus ~~ Boarding Statistics FY MST Trolley Service ~~ Boarding Statistics FY 2011 MST RIDES ~~ On Time Compliance FY 2011 MST RIDES ~~ Boarding Statistics FY 2011 Robert Weber Page 3 of 3

51 MST FIXED ROUTE ON-TIME COMPLIANCE FY 2011 Jan 2011 Data Sampled: 92.0% FY 10 FY11 FY11 FY11 ON-TIME TIME POINT DELAYED ARRIVALS ON-TIME MONTH PERFORMANCE COUNT 5 + MINUTES PERFORMANCE Jul 85.79% 124,003 18, % Aug 82.92% 125,989 21, % Sept 83.89% 119,335 19, % Oct 84.90% 125,235 16, % Nov 86.53% 117,500 15, % Dec 87.86% 122,570 14, % Jan 90.69% 121,168 12, % Feb 88.15% 113,269 13, % March 88.11% April 87.43% May 86.78% June 86.81% Total N/A 969, ,398 N/A YTD Average 86.08% 121,134 16, % 100% 90% On-Time Compliance FY 2011 Goal 87% 80% 70% On-Time Compliance 60% 50% 40% 30% 20% 10% 0% Jul Aug Sept Oct Nov Dec FY10 Jan FY11 Feb March April May June H:\Sbannister\agenda\Fixed Route On Time compliance FY 09 - FY 11 Page 1

52 MST FIXED ROUTE BOARDINGS FY 2011 Monthly Boardings MONTH FY 2009 FY 2010 FY 2011 % CHANGE July 467, , , % Aug 489, , , % Sep 425, , , % Oct 425, , , % Nov 354, , , % Dec 332, , , % Jan 297, , , % Feb 282, , , % Mar 320, ,500 April 313, ,469 May 333, ,614 June 358, ,331 TOTAL 4,399,711 4,249,622 2,936,108 YTD Avg. 384, , , % YTD Comparison 3,074,348 2,802,708 2,936, % Boardings are inclusive of all On Call, Trolley, & Fixed Route Services 550,000 MONTHLY RIDERSHIP 500, , , , , , , , ,000 50,000 0 July Aug Sep Oct Nov Dec Jan Feb Mar April May June FY 2009 FY 2010 FY /6/2011 2:56 PM

53

54 Total Ridership YTD Average YTD Comparison MST TROLLEY - SALINAS FY 2011 Monthly Boardings Did Not Operate MONTH FY2009 FY2010 FY2011 % CHANGE Jul Aug Sep 1, % Oct 1,774 1,642 1, % Nov 1,414 1,258 1, % Dec 1, % Jan % Feb 1,318 1,205 1, % Mar 1,523 1,523 Apr 1,610 1,425 May 1,233 1,227 Jun 12,225 10,816 5,465 1,310 1, % 7,859 6,641 5, % 5,000 SALINAS TROLLEY MONTHLY RIDERSHIP 4,500 4,000 3,500 3,000 2,500 2,000 1,500 1, Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun FY2009 FY2010 FY2011

55 MST TROLLEY - MONTEREY FY 2011 Monthly Boardings Did Not Operate MONTH FY2009 FY2010 FY2011 % CHANGE Jul 43,030 46,544 48, % Aug 45,115 45,228 43, % Sep ,164 9, % Oct Nov 683 Dec Jan Feb Mar Apr May 9,115 4,511 Jun 34,019 29,444 60,000 Total Ridership YTD Average YTD Comparison 132, , ,149 29,652 33,979 33, % 88, , , % MONTEREY TROLLEY MONTHLY RIDERSHIP 50,000 40,000 30,000 20,000 10,000 0 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun FY2009 FY2010 FY2011

56 MST TROLLEY - CARMEL FY 2011 Monthly Boardings Did Not Operate Total Ridership YTD Average YTD Comparison MONTH FY2009 FY2010 FY2011 % CHANGE Jul 871 3, % Aug 1,109 2, % Sep % Oct Nov Dec % Jan % Feb Mar Apr May 191 Jun 2,373 5,564 6, , % 3,000 6, % 5,000 CARMEL TROLLEY MONTHLY RIDERSHIP 4,500 4,000 3,500 3,000 2,500 2,000 1,500 1, Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun FY2009 FY2010 FY2011

57 MST RIDES ON TIME COMPLIANCE FY MONTH FY10 FY11 Jul 89.49% 85.85% Aug 87.67% 85.44% Sept 86.36% 86.06% Oct 87.03% 86.56% Nov 89.67% 86.56% Dec 87.48% 87.47% Jan 87.53% 86.34% Feb 87.41% 86.30% March 83.60% April 83.35% May 84.01% June 85.94% YTD Average 87.83% 86.32% 100% MST RIDES On-Time Compliance FY Goal 90% 90% 80% 70% On-Time Compliance 60% 50% 40% 30% 20% 10% 0% June May April March Feb Jan Dec Nov Oct Sept Aug Jul FY10 FY11 H:\Sbannister\agenda\MST RIDES On Time compliance Page 1

58 MST RIDES Program Monthly Boardings MONTH FY2009 FY2010 FY2011 % CHANGE Jul 9,681 8,939 8, % Aug 9,636 8,514 8, % Sep 10,203 9,386 9, % Oct 10,793 9,335 9, % Nov 9,100 8,275 8, % Dec 9,231 8,147 8, % Jan 8,798 7, , % Feb 8,827 8,112 8, % Mar 9,875 9,406 Apr 9,528 9,219 May 9,175 9,263 Jun 8,983 8,837 Total Ridership YTD Average YTD Comparison 113, ,887 69,934 9,534 8,520 8, % 76,269 68,162 69, % 11,000 MST RIDES MONTHLY RIDERSHIP 10,000 9,000 8,000 7,000 6,000 5,000 4,000 3,000 2,000 1,000 0 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun FY2009 FY2010 FY2011

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60 Monterey-Salinas Transit Operations Summary Report Fixed Route Services February 2011

61 Fixed Route Operations Summary Report February 2011 Service Delivered Service Quality Ridership 321,023 On-time Time Points 99,797 Passengers / Vehicle Revenue Hour 16.5 Delayed Time Points 13,472 Revenue Miles 315,750.1 On-time Passenger Boardings 284,810 One-way Trips Scheduled 29,064 Percent On-time Boardings 89% Systemwide Service: Compared to February 2010, ridership increased 5.8% this month. The amount of revenue hours operated also increased over the same timeframe, by 8.1%. These two factors resulted in a slight decrease in productivity, measured in passengers per hour (PPH), dropping from 16.8 PPH last February to 16.5 PPH this month. Military routes displayed a marked increase in ridership, from 9,065 boardings last February (representing 3% of total ridership and 8% of total revenue hours) to 26,723 boardings this month (representing 8% of total ridership and 9% of total revenue hours). Without the ridership increase on these routes system-wide ridership would have been flat. Seasonal Service: Service on line 22-Big Sur carried 175 passengers this month, compared to 122 last February. The MST Trolley Salinas carried 1,114 passengers in February 2011, compared to 1,205 last February. Supplemental Service: None. 5,000,000 4,000,000 3,000,000 2,000,000 1,000,000 - Systemwide Ridership 3,074,348 2,802,708 2,938,034 FY 09 FY 10 FY 11 YTD Jul-Feb Jul - Jun 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% On Time Passenger Boardings On-time Delayed Target 87% 85.5% 83.8% 83.7% 86.0% 86.4% 87.7% 89.8% 88.7% Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Systemwide Pax / Revenue Hour No supplemental service was operated this month FY 09 FY 10 FY 11 YTD

62 Fixed Route Operations Summary Report February 2011 Cancelled Trips by Month - FY11 YTD Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Cancelled Trips by Reason - FY11 YTD Non-MST Accident - 8 Trips Employee Error - 4 Trips 11% 6% Traffic - 5 Trips 7% Other - 5 Trips 7% MST Accident - 12 Trips 16% Mechanical Failure - 39 Trips 53%

63 Ridership by Line - February 2011 Total Passengers 20-Monterey-Salinas 41-East Alisal-Northridge 10-Fremont-Ord Grove 9-Fremont-Hilby 42-East Alisal-Westridge 29-Watsonville-Salinas 16-Monterey-Marina 11-Edgewater-Carmel 23-Salinas-King City 2-Monterey-Pacific Grove 1-Monterey-Pacific Grove 28-Watsonville-Salinas 49-Northridge 43-Memorial Hospital 5-Monterey-Carmel 45-East Market-Creekbridge 24-Carmel Valley-Grapevine Express 76-Presidio-Stilwell Park Express 74-Presidio-Preston Park Express 44-Northridge 46-Natividad 69-Cannery Row-Del Monte Center 75-Presidio-Marshall Park Express 55-Monterey-San Jose Express 77-Presidio-Seaside 7-Monterey-Carmel 4-Carmel-Carmel Rancho 79-Presidio-San Jose Express 25-CSUMB Trolley 71-Presidio-Marina Express MST On Call-Marina 8-Ryan Ranch-Edgewater 72-Presidio-N Salinas Express 21-Monterey-Salinas 14 NPS-Monterey 27-Watsonville-Marina MST Trolley Salinas 48-East Salinas-Airport Business Center 78-Presidio-Pacific Grove 26-Watsonville-Aromas 70-Presidio-La Mesa 12-Monterey-Dunes 13-Ryan Ranch-Monterey 83-Ft Hunter Liggett-Paso Robles Express 68-Presidio-Salinas Express 73-Presidio-Prunedale Exrpess 3-Ryan Ranch-Monterey 82-Salinas-Ft Hunter Liggett Express 22-Big Sur MST On Call-South County 13,471 13,441 13,386 13,145 11,051 11,040 8,562 8,228 7,739 6,269 5,864 5,490 4,194 3,897 3,741 3,407 3,190 3,045 2,359 2,020 1,780 1,746 1,626 1,580 1,512 1,417 1,266 1,249 1,248 1,247 1,210 1,114 1,026 1, ,103 26,007 29,668 32,711 43,809-5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 50,000

64 Productivity by Line - February 2011 Passengers Per Hour 10-Fremont-Ord Grove 9-Fremont-Hilby 43-Memorial Hospital 77-Presidio-Seaside 20-Monterey-Salinas 74-Presidio-Preston Park Express 72-Presidio-N Salinas Express 71-Presidio-Marina Express 11-Edgewater-Carmel 76-Presidio-Stilwell Park Express 41-East Alisal-Northridge 49-Northridge 46-Natividad 5-Monterey-Carmel 42-East Alisal-Westridge 14 NPS-Monterey 69-Cannery Row-Del Monte Center 1-Monterey-Pacific Grove 45-East Market-Creekbridge 16-Monterey-Marina 29-Watsonville-Salinas 2-Monterey-Pacific Grove 70-Presidio-La Mesa 28-Watsonville-Salinas 23-Salinas-King City 78-Presidio-Pacific Grove 75-Presidio-Marshall Park Express 21-Monterey-Salinas 44-Northridge 7-Monterey-Carmel 73-Presidio-Prunedale Exrpess 68-Presidio-Salinas Express 79-Presidio-San Jose Express 24-Carmel Valley-Grapevine Express MST Trolley Salinas 12-Monterey-Dunes 83-Ft Hunter Liggett-Paso Robles Express 55-Monterey-San Jose Express 4-Carmel-Carmel Rancho 48-East Salinas-Airport Business Center MST On Call-Marina 27-Watsonville-Marina 8-Ryan Ranch-Edgewater 13-Ryan Ranch-Monterey 82-Salinas-Ft Hunter Liggett Express 22-Big Sur 3-Ryan Ranch-Monterey 26-Watsonville-Aromas 25-CSUMB Trolley MST On Call-South County

65 83-Ft Hunter Liggett-Paso Robles Express MST Trolley Salinas 8-Ryan Ranch-Edgewater 12-Monterey-Dunes 69-Cannery Row-Del Monte Center 5-Monterey-Carmel 44-Northridge 42-East Alisal-Westridge 78-Presidio-Pacific Grove 11-Edgewater-Carmel 14 NPS-Monterey 74-Presidio-Preston Park Express 72-Presidio-N Salinas Express 71-Presidio-Marina Express 41-East Alisal-Northridge 82-Salinas-Ft Hunter Liggett Express 20-Monterey-Salinas 2-Monterey-Pacific Grove 25-CSUMB Trolley 3-Ryan Ranch-Monterey 76-Presidio-Stilwell Park Express 26-Watsonville-Aromas 22-Big Sur 10-Fremont-Ord Grove 28-Watsonville-Salinas 7-Monterey-Carmel 75-Presidio-Marshall Park Express 43-Memorial Hospital 16-Monterey-Marina 1-Monterey-Pacific Grove 13-Ryan Ranch-Monterey 29-Watsonville-Salinas 24-Carmel Valley-Grapevine Express 68-Presidio-Salinas Express 70-Presidio-La Mesa 21-Monterey-Salinas 9-Fremont-Hilby 48-East Salinas-Airport Business Center 73-Presidio-Prunedale Exrpess 23-Salinas-King City 46-Natividad 77-Presidio-Seaside 79-Presidio-San Jose Express 4-Carmel-Carmel Rancho 49-Northridge 45-East Market-Creekbridge 27-Watsonville-Marina 55-Monterey-San Jose Express Schedule Adherence by Line - February 2011 Percent On-time Timepoints 70.3% 69.1% 86.9% 86.3% 86.3% 86.3% 86.0% 85.9% 85.7% 84.5% 84.1% 83.5% 83.0% 82.7% 81.6% 80.8% 80.1% 79.8% 78.7% 78.7% 78.1% 100.0% 98.7% 97.9% 97.2% 96.6% 95.9% 95.6% 94.5% 93.5% 93.1% 92.9% 92.9% 92.8% 92.5% 92.5% 92.0% 91.2% 90.5% 90.5% 90.5% 90.3% 90.2% 90.1% 89.8% 89.5% 89.1% 89.0% 0% 20% 40% 60% 80% 100% 87% adherence standard

66 February 2011 Systemwide Ridership: 321,023 Systemwide Revenue Hours: 19446:19 Systemwide Revenue Miles: 315,750.1 Primary Routes Line Ridership VRHrs VRMi Pax/Hr % Riders % Hrs 1-Monterey-Pacific Grove 11, :18 6, % 3.4% 9-Fremont-Hilby 26, :06 9, % 4.4% 10-Fremont-Ord Grove 29, :11 10, % 4.9% 41-East Alisal-Northridge 32, :07 14, % 7.2% 42-East Alisal-Westridge 20, :25 12, % 5.8% Total 119, :07 52, % 25.7% Local Routes Line Ridership VRHrs VRMi Pax/Hr % Riders % Hrs 2-Monterey-Pacific Grove 11, :11 10, % 3.9% 3-Ryan Ranch-Monterey :22 1, % 0.7% 4-Carmel-Carmel Rancho 1, :41 3, % 1.8% 5-Monterey-Carmel 6, :08 3, % 1.7% 7-Monterey-Carmel 1, :32 1, % 0.8% 8-Ryan Ranch-Edgewater 1, :36 4, % 1.6% 11-Edgewater-Carmel 13, :43 8, % 2.9% 13-Ryan Ranch-Monterey :48 3, % 1.0% 16-Monterey-Marina 13, :50 15, % 4.4% 43-Memorial Hospital 7, :41 3, % 1.4% 44-Northridge 3, :36 3, % 1.6% 45-East Market-Creekbridge 5, :44 5, % 1.9% 46-Natividad 3, :34 1, % 0.8% 48-East Salinas-Airport Business Center 1, :52 4, % 1.1% 49-Northridge 8, :31 2, % 2.0% MST On Call-Marina 1, :50 4, % 1.6% MST On Call-South County :00 1, % 1.3% Total 81, :39 79, % 30.7% Regional Routes Line Ridership VRHrs VRMi Pax/Hr % Riders % Hrs 20-Monterey-Salinas 43, :36 31, % 8.4% 21-Monterey-Salinas 1, :05 1, % 0.5% 23-Salinas-King City 13, :55 29, % 5.2% 24-Carmel Valley-Grapevine Express 5, :52 13, % 3.4% 25-CSUMB Trolley 1, :32 11, % 3.0% 26-Watsonville-Aromas :14 5, % 1.5% 27-Watsonville-Marina 1, :41 6, % 1.4% 28-Watsonville-Salinas 8, :14 17, % 3.4% 29-Watsonville-Salinas 13, :00 14, % 4.5% 55-Monterey-San Jose Express 2, :12 12, % 2.2% Total 91, :21 145, % 33.6%

67 Military Express Routes Line Ridership VRHrs VRMi Pax/Hr % Riders % Hrs 12-Monterey-Dunes :09 1, % 0.6% 14 NPS-Monterey 1,247 70: % 0.4% 68-Presidio-Salinas Express :57 1, % 0.3% 69-Cannery Row-Del Monte Center 3, :29 2, % 0.9% 70-Presidio-La Mesa : % 0.3% 71-Presidio-Marina Express 1,512 62:04 1, % 0.3% 72-Presidio-N Salinas Express 1,249 48:27 1, % 0.2% 73-Presidio-Prunedale Exrpess :05 1, % 0.3% 74-Presidio-Preston Park Express 3, :06 2, % 0.8% 75-Presidio-Marshall Park Express 3, :29 3, % 1.3% 76-Presidio-Stilwell Park Express 4, :01 2, % 0.9% 77-Presidio-Seaside 2,020 75: % 0.4% 78-Presidio-Pacific Grove 1,003 79:48 1, % 0.4% 79-Presidio-San Jose Express 1, :21 6, % 0.9% 82-Salinas-Ft Hunter Liggett Express :00 4, % 0.6% 83-Ft Hunter Liggett-Paso Robles Express :31 3, % 0.5% Total 26, :30 35, % 9.0% Seasonal / Supplemental Service Line Ridership VRHrs VRMi Pax/Hr % Riders % Hrs 22-Big Sur :00 1, % 0.3% MST Trolley Salinas 1, : % 0.7% Total 1, :42 2, % 1.0%

68 April 1, 2011 To: From: Carl G. Sedoryk, General Manager/CEO Michael Hernandez, Assistant General Manger/COO Subject: Monthly Maintenance Report for February 2011 This monthly report summarizes details about fuel prices and the activities of the Maintenance/Facilities Departments during the month of February Detailed statistical information is also attached. Fuel Prices: Feb Low Feb High Jan Average Feb Average % Change Diesel $3.11 $3.35 $2.97 $ % Gasoline $3.27 $3.50 $3.27 $ % Fleet Status: Road Call Rate Goal: 7,000 Miles or More Miles Between Road Calls: Operating Cost Per Mile: February 7,904 February $1.05 Past 12 Months: 13,279 FY11 Year To Date $1.00 Comments: In February there were a total of 45 road calls of which 34 were maintenance related. The fleet had 17 road calls for exhaust related issues which was the highest individual road call category. The high number of road calls resulted in the miles between road calls dropping to 7,904 miles for February, slightly exceeding the goal of 7,000 miles or more. MCI conducted maintenance training for mechanics this past month. In February MST received a Toyota Prius electric plug-in hybrid for a 6 week evaluation period as part of the Toyota Fleet evaluation program. The electric plug-in hybrid averaged about 58 miles per gallon combining both electric and hybrid driving and had a range of 13 miles using only the electric charge. Facilities staff worked on graffiti abatement at bus stops and worked at MST s storage site at the former Fort Ord. Site preparations were also underway for the GFI farebox installation. Michael Hernandez

69 Active Fleet Series Manufacturer Model/Year Quantity Engine Fuel Type MPG Gillig Gillig Gillig Low-floor February 2011 MST Operated Fixed Route Bus Fleet - Summary Information Gillig Low-floor Gillig Low-floor Gillig Suburban Gillig Suburban Gillig Low-floor MCI D /10 3 Average Life To Date Miles Cummins ISM 280 HP Diesel ,878 Detroit DC Series 50 ERG Diesel ,146 Cummins ISM 280 HP Diesel ,025 Detroit DC Series 50 ERG Diesel ,262 Cummins ISM 280 HP Diesel ,118 Cummins ISM 280 HP Diesel ,924 Detroit DC Series 50 ERG Diesel ,299 Cummins ISM 280 HP Diesel ,808 Cummins ISM 480 HP Diesel ,892 Historical Fleet Manufacturer Model Quantity Fuel Type 80 Average Life To Date Miles Fageol Twin Coach 1948 #80 1 Gasoline N/A 93 GMC TGH #93 1 Gasoline 335,000 Revenue Non-Revenue Fuel Used Diesel Fleet Fleet Inventory Value Miles Traveled 268,730 29,808 *Gallons/ Equivalent 58,906 1,390 Fuel, Coolant, Lubricants $94, Average Miles/Gallon Engine Oil Used (Quarts) Average Miles/Quart Parts/ Supplies $244, ,232 Total Value $339, Repeat Road Calls 5 1

70 MILES BETWEEN MECHANICAL ROAD CALLS February Miles: 268,730 36,000 33,000 30,000 27,000 24,000 MILES 21,000 18,000 15,000 12,000 9,000 6,000 Goal ,000 0 Mar- 10 Apr-10 May- 10 Jun- 10 Jul- 10 Aug- 10 Sep- 10 Oct-10 Nov- 10 Dec- 10 Jan-11 Feb ,000 Fleet Wide Miles Between Roadcalls FY10 vs. FY11 Year to Date Comparison 35,000 30,000 Miles 25,000 20,000 15,000 Goal 7,000 Miles 10,000 5,000 0 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun FY11 14,527 10,368 10,898 10,557 17,006 15,330 10,697 7,904 12,161 FY10 15,068 9,884 10,679 19,935 9,195 8,714 9,263 9,453 9,707 12,790 15,227 24,334 12,854 Aver. YTD February

71 110 All ROAD CALLS - BY CATEGORY FY 2010 & 2011 CUMULATIVE YEAR-TO-DATE OCCURENCES Air Sys. Brakes Exhaust Cooling Doors Electrical Engine Trans Fare box Other Mech. Pass/Sick Radio/ ACS Tire Vandal W/C Lift Total FY FY11- YTD Feb * "Other" category includes: Fluid leaks, Lights, Windshield Wipers other items. February

72 PREVENTIVE MAINTENANCE INSPECTIONS PAST TWELVE MONTHS % 90% % Goal 80% PM Inspections Total % 60% 50% 40% 30% 20% % of PM Inspections On-T Time 10% 0 Mar-10 Apr-10 May-10 Jun-10 Jul-10 Aug-10 Sep-10 Oct-10 Nov-10 Dec-10 Jan-11 Feb-11 Total PMIs % On Time 83% 92% 81% 85% 83% 75% 97% 98% 96% 100% 100% 96% 0% February

73 Diesel Fleet Fleet Series, Year and # of Vehicles Labor Parts Fuel Oil Total Cost Miles Cost Per Mile 1100s ( ) $9, $26, $49, $1, $86, ,284 $ s (2003-8) $1, $1, $15, $ $18, ,376 $ s ( ) $6, $8, $28, $ $43, ,778 $ s ( ) $6, $7, $26, $ $41, ,989 $ s (2007-5) $2, $2, $11, $ $16, ,657 $ s (2002-4) $ $25.88 $10, $ $10, ,703 $ s (2003-4) $1, $2, $14, $ $19, ,793 $ s ( ) $5, $5, $20, $ $32, ,724 $ s (2009/10-3) $1, $ $9, $ $13, ,426 $0.71 Total Feb 2011: $34, $54, $186, $5, $281, ,730 $1.05 Labor Parts Fuel Oil Cost Per Mile Feb Fleet Average: $0.13 $0.20 $0.69 $0.02 $1.05 FY11 Cost Per Mile: $0.18 $0.21 $0.59 $ $1.00 Fleet Cost Per Mile January 2011 Fleet Miles: 268,730 Average Fleet Cost Per Mile: $ % 75% 1.7% 2.5% 1.3% 1.6% 3.0% 2.0% 2.3% 3.0% 2.2% 1.9% 0.2% 5.8% 6.7% 19.0% 18.4% 12.2% 12.9% 8.8% 16.1% 30.8% 14.3% 8.8% 14.2% 14.4% 15.2% 15.9% Oil 50% 11.1% 95.8% Parts 25% 56.4% 82.9% 65.3% 64.8% 70.6% 76.1% 64.9% 76.8% Labor Fuel 0% Cost Per Mile: $ s Fleet Series & (2000) Model Year $ s (2003) $ s (2002) $ s (2003) $ s (2007) $ s (2002) $ s (2003) $ s (2007) $ s (2009/2010) February

74 MECHANICAL ROAD CALLS BY BUS SERIES February 2011 Total Diesel Miles: 268,730 Roadcalls: Road Calls Bus Series & Model Year 6

75 $2, VANDALISM COSTS - PAST 12 MONTHS $2, $1, $1, $ $0.00 Mar-10 Apr-10 May-10 Jun-10 Jul-10 Aug-10 Sep-10 Oct-10 Nov-10 Dec-10 Jan-11 Feb-11 Buses $30.92 $ $6.80 $ $ $17.35 $24.41 $ $2.71 $ $32.00 $ Bus Stops $ $ $ $1, $ $1, $2, $1, $1, $1, $1, $ STC $0.00 $48.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $12.00 $48.00 $0.00 MTX $0.00 $0.00 $1.20 $24.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 MTP $0.00 $0.00 $2.40 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $12.00 $0.00 $0.00 October

76 12 Month Rolling Inventory & Fuel/Lub & Coolant Value Feb 2011 Total Inventory: $ 244,827; Value Per Bus : February: $ 3,099 ; 12 Month Average: $ 3,475 $350,000 $5,000 $300,000 $4,800 $4,600 el Value $250,000 $200,000 $4,400 $4,200 Per Bus Total Inventory & Fu $150,000 $100,000 $50,000 $4,000 $3,800 $3,600 $3,400 $3,200 Inventory $ Value $0 $3,000 Inventory Value Fuel Value Inventory Value/Bus 8

77 12 Month Rolling Fuel Cost - As of February 28, 2011 $5.25 DIESEL GASOLINE $5.00 $4.75 $4.50 $4.25 $4.00 $3.75 $3.50 $3.25 $3.00 $2.75 $2.50 $2.25 $ Week Review: Diesel: High $3.35, Low $2.29, Average $2.68 Gasoline: High $3.50, Low $2.81, Average $3.04 B20 use: Aug 15, Dec 18, FY 2011 Fuel Budget: Diesel 3.15 Gallon Gasoline $3.40 Gallon

78 Date: April 1, 2011 To: From: C. Sedoryk, General Manager/CEO Hunter Harvath, Assistant General Manager Finance & Administration; Mark Eccles, Director Information Technology; Kathy Williams, General Accounting Manager; Kelly Halcon, Director of Human Resources/Risk Management; Tom Hicks, CTSA Manager; Sonia Bannister, Office Administrator; Zoe Shoats, Marketing Analyst Subject: Administration Department Monthly Report February 2011 The following significant events occurred in Administration work groups for the month of February 2011: Human Resources A total employment level for February 2011 is summarized as follows: Positions Budget FY10 Actual Difference Coach Operators / Trainees C/O on Long Term Leave * Coach Operators Limited Duty Operations Staff Maintenance & Facilities Administration (Interns 2 PT) Total February Worker s Compensation Costs Indemnity (paid to employees) $14, Other (includes Legal) $3, Medical includes Case Mgmt,UR, Rx & PT $42, TPA Administration Fee $4, Excess Insurance $3, Total Expenses $60, Reserves $799, Excess Reserved ($307,186.64) # Ending Open Claims 33

79 Training Description Attendees Employee Due Process Rights and Skelly (LCW) 4 Disciplinary and Harassment Investigations 5 Coach Operator Annual Training 20 GFI Farebox Training 8 Risk Management Update February 2011 February 2010 Preventable Preventable Description Yes No Yes No Vehicle hits Bus Bus hits object TOTAL During the month of February 2011 there were two minor preventable accidents (both mirrors) and 2 non-preventable collision. Although an increase from last month, our accident frequency rate trend continues to stay at a low rate. Number of Accidents Accident Statistics non preventable preventable

80 Miles Traveled 400, , , , , , ,000 Miles Traveled Between Preventable Collisions MBPC Standard YTD Average MBPC = Miles Between Preventable Collisions Standard = Not more than 1 preventable collision per 100,000 miles 50,000 0 Liability Claims Paid/Recovered Property and Personal Injury There were no claims paid and no recoveries during this period. Marketing and Sales Update Published news stories include: Cab drivers protest new licensing agency (KSBW, 2/1/11); Monterey Peninsula, Salinas cab drivers stage protest on regional taxi agency (Monterey County Herald, 2/2/11); info line sees needs grow (The Californian, 2/3/11); Peninsula cab drivers (Monterey County Business Council s Friday Facts, 2/4/11); 1 dead in bus accident (KSBW, 2/5/11); Bus collides with truck near Salinas, one dead (KTVU, 2/5/11); One dead, three injured in early morning accident (KSBW, 2/5/11); 1 killed, 3 injured when truck collides with bus; Officers block offf roads during investigation (KSBW, 2/5/11) ); 1 dead after pickup, MST bus collide (Contra Costa Times, 2/5/11); CHP continues to investigate deadly bus accident (KION, 2/6/11); MST bus, truck crash killing one (Monterey County Herald, 2/6/11); Salinas man dies, 3 injured when pickup collides with transit bus (The Californian, 2/7/11); Events Calendar: Living car free in Monterey County (Monterey County Herald, 2/9/11); $2.2 million claim filed against MST over man s death (Monterey County Herald, 2/12/11); Salinas trash service will roll out the first of natural gas trucks in April (The Californian,

81 2/14/11); Soapbox: Monterey County connecting statewide (The Californian, 2/14/11); Presidents Day closings in Salinas area (The Californian, 2/17/11); Monterey County drivers take high gas prices in stride (Monterey County Herald, 2/25/11); Monterey-Salinas Transit uses funding to add fare choices (Metro Magazine, February/March 2011) Press releases sent include: MST bus service on Presidents Day (2/16/11) Marketing activities: Hosted CSUMB film student, actors, and crew to film a short film aboard an MST bus; hung new canvas photographs in TDA lobby, conference rooms, and hallways; planned for ribbon cutting at Fort Hunter Liggett for lines 82 and 83; updated Rider s Guide with new 4/2/11 fare structure and service changes; created new fare media, new fare marketing materials, and public information; met with account executive to discuss supermarket conveyor belt ads at Save Mart stores; mass mailing of annual reports and community stakeholder surveys; coordinated portrait photo shoot of new Marina and Seaside board members and employee of the year; attended CSUMB s Focus the Region event to promote MST s bus services; attended APTA s annual Marketing & Communications Workshop; managed website content; created group discount and vendor policies with new fare media; managed group discount and vendor programs. Customer Services Update Service Report Type Feb '11 Valid % Feb '10 % Employee Compliment % % Service Compliment % % Improper Employee Conduct % % Passed By % % Improper Driving % % No Show % % Request To Add Service % % Passenger Conduct % % Fare / Transfer Dispute % % Bus Stop Amenities % % Early Departure % % Off Route % % Late Arrival % % Agency Policy % % ADA Compliance % % Inaccurate Public Information % % Overcrowding % % Routing % %

82 Passenger Injury % % Service Schedule % % Full Bus / Left Behind % % % % Improper Driving reports (8) represented 13.79% of overall service reports for February 11. These reports showed a variety of complaints: bus almost hit pedestrian, bus almost hit car, Coach Operator was tailgating car, Coach Operator ran a red light, and Coach Operator was speeding. Of the eight Improper Employee reports, two involved MST contracted service: Coach Operator cut off school bus, and Coach Operator parked bus so that it blocked a driveway. Improper Employee Conduct (13) represented 22.41% of overall service reports for February 11. A review of these reports showed a variety of complaints: Coach Operator spoke rudely to passenger, road supervisors are not doing their job, Coach Operator closed bus door to waiting passenger in the rain, Coach Operator would not let passenger inside the bus with a bicycle, Coach Operator refused to call and have connecting bus wait, Coach Operator did not wait for passenger at stop, Coach Operator did not lower/kneel bus at passengers request, and Coach Operator did not let passenger on bus. Of the 13 Improper Employee reports, two involved MST contracted service: Coach Operator spoke rudely to passenger. MST received one Employee Compliment report in February 11 as follows: Passenger Mr. Mark Elmore, Complimented Coach Operator S. Ramirez, As an NCO with 18 years of military experience in the Air Force, I have learned to recognize good leadership and outstanding performance, and I see it clearly with Steve, by his attention to detail, attitude, and caring. Planning Update During the month of February, staff continued planning efforts in advance of the new fare structure and service changes that will be taking place April 2, Staff also conducted planning efforts with regards to the new senior shuttle bus for the Carmel and Carmel Valley areas. Staff met with members of the military to monitor MST s services to the Presidio, Naval Postgraduate School and Fort Hunter Liggett. Staff continued work on the Fremont/Lighthouse JAZZ Bus Rapid Transit project as well as the new Monterey Bay Operations and Maintenance project on the former Fort Ord, including a presentation to the county subdivision committee, which recommended approval of the project to the planning commission. Staff made a presentation on transit issues to CSUMB s adult learning program and to the MST Mobility Advisory Committee (MAC) regarding proposed changes to the RIDES fare structure. Staff continued work with the Monterey County Regional Taxi Authority, attending meetings and providing support work for the development of the taxi permitting process. Staff participated in a planning meeting for the future multi-modal corridor through Fort

83 Ord along with other stakeholders for the project. Staff attended the American Public Transportation Association s Transit CEO s Conference in San Diego as well as regular meetings of TAMC, FORA, Monterey County Business Council, and Monterey County Hospitality Association. Accounting Update During the month of February, staff was involved in the planning stages for the implementation of the new GFI Farebox system. Staff is still working on the upgrade to the new financial systems and planning a midyear rollout. Accounts payable and Payroll continue to meet their weekly deadlines. Information Technology Update Staff continuously monitored the Trapeze ITS Transitmaster system configuration. Staff continued to monitor and configure software and hardware for the Assetworks Maintenance system. Staff continued to support and monitor the FAMIS Payroll system. Staff continued to configure data and co-ordinate testing for the ongoing implementation of the GIRO DDAM Timekeeping system. Staff updated software components of MST workstations. Staff continued developing functionality of the Payroll and Customer Service databases. Staff kept the MST web page updated and made the appropriate changes as required. Staff collaborated with Outside contractors regarding the GFI Farebox implementation. Staff continued to support MST staff as needed, proactively ensuring MST staff were supported fully with their IT needs. CTSA Update The CTSA Manager expanded the Taxi Voucher Program operating between the Pacific Meadows Retirement Community and the MST bus stop at Carmel Rancho Shopping Center to include Carmel-by-the-Sea locations. In addition to Pacific Meadows, taxi vouchers are now distributed through the Carmel Foundation. Staff also continued to work with staff at these locations in defining the route and stops for the upcoming Senior Shuttle. The 211 Monterey County program, operated by United Way Monterey County, held its 2 nd anniversary breakfast which was attended by invited guests who have played a major roll in bringing the program to fruition. The CTSA Manager and the General Manager/CEO attended and received the 211 Annual Report as well as offered suggestions to 211 staff regarding marketing and public relations strategies for the coming year.

84 The CTSA Manager testified before the Area Agency on Aging Advisory Council in support of funding a local chapter of the National Senior Transportation Network of America. This program matches volunteer drivers with seniors in need of transportation. The program is based on a system of credits and no cash is exchanged. The ADA Paratransit-RIDES subcommittee of the Mobility Advisory Committee met to consider the proposed RIDES fare changes schedule for April 2011 pending Board approval. This standing subcommittee is comprised of consumers who use the RIDES service and providers whose clients/patients rely on RIDES for accessing services such as Dialysis. The committee unanimously endorsed the proposal. The Travel Trainer attended S.C.O.R.E (South County Outreach Efforts) in Soledad, P.A.R.T.S (Preventing Alcohol Related Trauma in South County) meeting in King City and BHC (Building a Healthier Community) in East Salinas to assess the need for travel training among the member agencies constituents, hosted a bus staging session in Soledad, presented an orientation to travel training to 23 seniors at the Carmel Foundation, and to 15 seniors at the Olli Center at CSUMB. In addition, the mobility trainer completed 38 RIDES mobility evaluation exercises, 2 travel training assessments, and trained 2 new riders.

85 TRANSPORTATION AGENCY FOR MONTEREY COUNTY HIGHLIGHTS March 23, 2011 Meeting TRANSPORTATION AGENCY BOARD TO HOST STRATEGIC PLANNING SESSION The Transportation Agency is preparing to hold a strategic planning session to update its goals and objectives. The board visioning session will take place during the May 25, 2011 Board of Directors meeting, where Board members will be able to provide their input on agenda items as follows: discuss transportation project priorities, current funding strategies, the role of the transportation agency and what the next steps will be for the agency. There are many changed circumstances that support an update to the Agency s goals and objectives, including: the successful advancement into implementation of major projects that had been a focus of Agency activity in recent years, new realities of transportation funding, and the fact that there are many Board members who have recently joined the agency. TRANSPORTATION AGENCY 2010 ANNUAL REPORT The Transportation Agency 2010 Annual Report will be mailed to

86 residents and businesses throughout the County during the month of April. It will highlight major projects under construction at this time and in the planning stages, such as the Highway 1/Salinas Road Interchange project, the US 101 Prunedale Improvement Project, and the US 101 Airport Boulevard Project, and future project needs. MONTEREY BAY AREA PUBLIC PARTICIPATION PLAN AVAILABLE FOR PUBLIC REVIEW The three county draft Public Participation Plan is currently available for public review until March 30, This document describes how public participation will be structured for federally-funded transportation plans, programs and projects in the region. The Transportation Agency has coordinated with the Association of Monterey Bay Area Governments to prepare an update to this plan, which can be found on the AMBAG website: The final update is scheduled for adoption by AMBAG on April 13, CITY OF GREENFIELD AND SEASIDE RECEIVE STATE TRANSPORTATION FUNDS The Transportation Agency reprogrammed $70,000 in Regional Surface Transportation Funds from the City of Greenfield Public Works & Transit Facility Paving Project to the El Camino Real Street Improvement Project. Over $70,000 in Regional Surface Transportation Funds was also reprogrammed from the City of Seaside Calming Projects

87 and Broadway/San Lucas Pedestrian Improvements to a Speed Survey for Lighted Crosswalk Upgrades and for Alta Vista Ct. Upgrades. The funding comes from federal monies that are allocated by the Transportation Agency to cities and the County based on population and lane miles. NEW ON-CALL CONSTRUCTION MANAGEMENT SERVICES CONSULTANTS LIST A new list of well-qualified on-call construction management services consultants is now available to all Transportation Agency member agencies through March The follow firms were evaluated on organization, staffing, related experience, management approach, local knowledge, and references. Harris & Associates Mark Thomas MNS Engineers Parsons URS To utilize one of the consultants, contact Hank Myers with the Transportation Agency at: (831) or by at: hank@tamcmonterey.org.

88 Monterey-Salinas Transit Washington, D.C. Office DATE: March 31, 2011 TO: Carl Sedoryk FROM: Thomas P. Walters The following report summarizes recent actions taken on behalf of Monterey-Salinas Transit: Discussed MST projects with House Transportation Appropriations Subcommittee to request support in bus and bus facilities programs. Arranged Washington, D.C. advocacy meetings during APTA Legislative Conference. Discussed New Starts/Small Starts program with FTA and updated staff on potential MST project. Advised on lobbying strategies and MST Federal agenda and priorities. Provided updates to MST on transportation and appropriations legislation. TPW:dwg

89 MEMO DATE: March 29, 2011 TO: FROM: SUBJ: Carl Sedoryk, General Manager/CEO Monterey-Salinas Transit John E. Arriaga, President March 2011 Activity Report Week of March 7, 2011 Monitored legislative hearings Prepared Capitol Weekly Report on key events and activities in Sacramento/the Capitol Monitored gubernatorial appointments Week of March 14, 2011 Prepared Capitol Weekly Report on key events and activities in Sacramento/the Capitol Monitored gubernatorial appointments Monitored legislative hearings Week of March 21, 2011 Monitored legislative hearings Prepared Capitol Weekly Report on key events and activities in Sacramento/the Capitol Monitored gubernatorial appointments Monitored the state budget deliberations and floor votes, with special focus on AB 105, the transportation budget trailer bill which included the re-enactment of the transportation fuel swap and earmarked $330 million for the State Transit Assistance Program Attended briefing and tour with Assembly Member Luis Alejo Week of March 28, 2011 Monitored legislative hearings Prepared Capitol Weekly Report on key events and activities in Sacramento/the Capitol Monitored gubernatorial appointments Monitored Senate Transportation & Housing committee hearing Attended CTA Lobby Day Please feel free to contact me at (916) with any questions or concerns you may have regarding information contained in this report.

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