MACALISTER CUSTOMER CONSULTATIVE COMMITTEE

Transcription

1 MACALISTER CUSTOMER CONSULTATIVE COMMITTEE MINUTES OF THE MEETING NO 82 held on Tuesday 26 May 20 at SRW s Maffra Office PRESENT: Mr G Anderson (Chairperson) Mr S Dwyer Ms A Killeen Mr B Missen Mr R Napper (Deputy Chairperson) Mr D Read Mr I Stewart Mr J Sunderman Mr T Wallace Mr N Gannon (SRW Board Representative) IN ATTENDANCE: APOLOGY: SRW Representatives Mr K Bates, Operations Manager East Ms J Logan, Water Supply Communications / Executive Officer Ms J McMillan (SRW Board Representative) Mr C Rodda, General Manager Water Supply Mr J Hammond, Maintenance Supervisor Ms J Howie Mr Anderson, Chairperson explained Mr Rodda and Mr Hammonds apologies for the meeting. 1 MCCC Discussion forum 1.1 Tour of Vegetable farm in Boisdale The Committee toured Mr Frank Ruffo s vegetable farm from 10.00am to 10.30am. 1.2 Groundwater Application Process Deferred until the June 20 meeting. 1.3 Unbundling and trading administration customer issues Mr Bates provided feedback on the concerns raised under action item 81/5 from the May 20 meeting. The Committee noted briefing note Investigations of Jeanette Howie s application process and Investigations of Brad Missen application process. 1

2 MCCC No Tuesday 26 May 20 The group discussed the following items with Mr Bates: Staffing requirements and the need to have staff available to answer the phone during core business hours; Approvals of applications processes; o What is the follow up process for application approvals or time frames for application approvals? 1.4 Review of AULs Deferred until the June 20 meeting. 2 Confirmation of minutes 2.1 The of Meeting No.81 were confirmed without amendments. MOVED: MR S DWYER SECONDED: MR R NAPPER.CARRIED 3 Business arising from previous minutes MCCC Action List Meeting No April 20 Action Water Ordering System & Compulsory Meter Reads - Investigate the cost involved in upgrading the Water Order System to include, customers updating meter readings online Meeting No. Item No. Completed By Mr Bates Ms Logan to review the new Committee Members induction process prior to the next election Ms Logan Ms Logan to organise for a MCCC meeting summary to be distributed to all customers quarterly Ms Logan Mr Rodda to undertake a review of the impact of AUL's at the end of the irrigation season and report back the findings to the committee Mr Rodda Mr Rodda to follow up and arrange for a vegetable farmer to attend a future meeting Mr Rodda Mr Rodda to provide the Committee with the siltation ratio, between volume and water loss Mr Rodda Mr Rodda to confirm whether there is any right of appeal against disqualification of Committee members. Mr Rodda Status Trial continuing, system to be operational for the commencement of the 20/10 season. Scheduled to look at the new members induction process in February 2010 prior to starting the election process in March st edition scheduled for June 20. Deferred until the June 20 meeting. 1,000M3 equals 1 ML. Or 100 loads with a 10M3 tip truck. I trust that answers the question that was raised. The Policy does not give the right of appeal. However, the Board noted that a member facing dismissal must be 2

3 MCCC No Tuesday 26 May 20 Mr Bates to review Mr B Missen unbundling application process, including time frame and provide feedback to the Committee Mr Bates Mr Bates to review Ms Howie water transfer application process, including time frame and provide feedback to the Committee Mr Bates Ms Logan to organise Mr Parker or Mr Hughs to attend a future meeting to discuss Groundwater transfer application processes Ms Logan Ms Logan to organise a tour of the Werribee and Bacchus Marsh Irrigation Districts for the last week of June, draft schedule to be provided to the Committee at the May meeting Ms Logan Mr Rodda to circulate the "trading across Irrigation Districts" for the Committee to review Mr Rodda afforded natural justice - which would require them to be advised of the grounds being considered and allow them the opportunity to respond. To be discussed under item o be discussed under item To be discussed under item Board matters 4.1 Matters Referred to the Board Board Bulletin No The Committee noted Board Bulletin No Mr Rodda s appointment to the MD position; Advertisement for new General Manager, Water Supply position; and Dairy wash licensing policy. 4.2 Matters referred to the Board No items to report. 5 Chairperson s report Mr Graeme Anderson provided an update on the following items: State reference group meeting; Drought meeting; Water Swap project; Dale Scott s proposal regarding the use of the drought reserve; Phone calls from the MID 2030 group; Committee positions; 3

4 MCCC No Tuesday 26 May 20 Unbundling process The Committee would like to congratulate staff involved in the unbundling project on a job well done; Channel Automation being deferred; Gippsland future farmers meeting; Gippsland SWS; Groundwater salinity program; and Continuing position as Chairperson. Thomson and Yarra River environmental flows review; Maintaining harvest rights in the MID Qualification of Rights on the Yarra River Actions from the MCCC, letter to the Minister for Water Review of the MCGIR, regarding DPI s input into unbundling. Action: The Committee to write to the Minister for Water asking for a public statement to be made to the Macalister Irrigators regarding reasurrance that the drought reserve and harvest rights on the Thomson are protected. MOVED: MR I STEWART SECONDED: MR S DWYER.CARRIED 6 EIB Business 6.1 Seasonal Allocation Mr Ken Bates provided the following information as per 31 May 20 figures; 162,855 ML sold in the MID; and 23,855 ML of sales sold in the MID Allocation procedure updated The Committee noted the changes to allocations procedures document. Mr Bates provided an update on the changes to the allocation procedure Usage Accounts Mr Bates provided and update on the 20 Usage accounts process. Changing the date of the accounts to August 20, the Committee don t see any issues regarding the date change for next years accounts - but not this year Lake Glenmaggie storage reports 3 rd Quarter The Committee noted the 3 rd quarter results for Lake Glenmaggie. 6.2 Performance Measures The Committee noted the March 20 performance measures. The Committee discussed delivery reliability. 6.3 Maintenance The Committee discussed the following items with Mr Bates: 4

5 MCCC No Tuesday 26 May 20 Works on the Southern flume; Weed condition in the Southern channels; and Weed near Brad Missen flumegate Store upgrade The Committee noted the briefing note Maffra Store upgrade. The Committee discussed the budget (in the current Water Plan) for the Maffra Store upgrades. 6.4 Eastern Irrigation Business Expenditure The Committee noted the Eastern Irrigation Business Expenditure charts. The Committee discussed the budget reports. 6.5 Customer Feedback The Committee noted the Customer Feedback Chart. The Committee discussed item 144 in the customer committee feedback chart. 6.6 IPM update Meter reading by customers Discussed under action item Customer communications module Mr Bates provided an update on how the Customer Communications module will work and what information can be provided. Mr Bates also explained that customers should receive some information and a request for contact details over the next month. 7 Strategic issues 7.1 Key Issues Update Channel Automation Successful Irrigation Index The Committee noted the March 20 SII report Unbundling Mr Bates provided an update on unbundling Thomson / Macalister diversion limit model The Committee noted the minutes from the meeting on the 8 May 20. The Committee discussed the meeting and how the modelling data works Trading across Irrigation Districts Mr Bates explained the process regarding the transfers. 5

6 MCCC No Tuesday 26 May 20 Possible changes from the review of the Thomson and Yarra river environmental studies? How the 30% exchange rate will work? Motion: The Committee endorsed the document on Trade from the Macalister Drought Reserve to the Western Irrigation Districts as presented in the May 20 agenda. MOVED: MR I STEWART SECONDED: MR J SUNDERMAN.CARRIED 8. MCCC meeting schedule The Committee noted the Meeting Schedule. 9. MCCC business items 9.1 Incoming Correspondence No incoming correspondence to report. 9.2 Outgoing Correspondence No outgoing correspondence to report. 9.3 Committee Members General MCCC Tour of the Werribee and Bacchus Marsh Irrigation Districts Ms Logan provided an outline of the Committees tour to Werribee and Bacchus Marsh Irrigation Districts scheduled for the 29 June Management of effluent ponds Mr Bates provided an update on SRW reporting management of discharges from effluent ponds Dale Scott s proposal to fund system improvements Discussed under item Media story Online water ordering The Committee noted the Online water ordering media story Lake Glenmaggie siltation levels Mr Dwyer provided a presentation and photos on Lake Glenmaggie s base. Mr Dwyer s photos; Survey results regarding the siltation levels in Lake Glenmaggie; Reduction in the storage volume from the last survey 30 years ago to today s survey results; and 6

7 MCCC No Tuesday 26 May 20 Allocating the reduction amount of 13,000 ML. Mr Gannon explained that the Boards T&E Committee will review the final report and provided information back to the Committee Best wishes to the Rodda family The Committee would like to convey its best wishes to the Rodda family. 10. Next meeting The next meeting No. 83 of the Macalister Customer Consultative Committee is scheduled for am on Tuesday 23 June 20, at Southern Rural Water, 88 Johnson Street, Maffra (Board Room). Mr Iain Stewart will be an apology for the next meeting. 11. Meeting closed Being no further business, the meeting closed at 2.00pm. 7

8 MCCC Meeting No. 81 Tuesday 28 April 20 Draft MCCC Meeting Attendance 16-Dec Feb- Extra 23- Feb- 10 Mar- Extra 24 Mar - 30 Mar- Extra 28 April- 26-May- Graeme Anderson Stephen Dwyer Apol Jeanette Howie Apol Apol Apol Andrea Killeen Apol Apol Brad Missen Russell Napper Apol David Read Iain Stewart Attended until 10.30am John Sunderman Tom Wallace - Attended Meeting Apol - Notification of apology Blank - Did not attend 8