All Meetings are recorded. An audio recording will be available on the Transit website within 48 hours after the meeting.

Transcription

1 REGULAR MEETING OF THE CITRUS COUNTY TRANSPORTATION DISADVANTAGED COORDINATING BOARD Citrus County Transit Center Conference Room 1300 S Lecanto Hwy, Lecanto, FL November 19, :30 am 12:00 pm AGENDA Commissioner Joe Meek Robert Telese Stephen C Brown Melinda Jordan Nancy Blythe Brenda Chrisman Dominic H Christofaro Donna Moran Ginger West Kelly Kell George Froehlich Elba Lopez All Meetings are recorded. An audio recording will be available on the Transit website within 48 hours after the meeting. A. CALL TO ORDER B. OATH OF OFFICE C. ROLL CALL D. OPEN TO THE PUBLIC E. REGULAR BUSINESS E1 E2 E3 E4 E5 E6 E7 E8 E9 E10 E11 Approval of the Minutes of September 24, TD Annual Public Meeting Approval of the Minutes of September 24, 2015 TD Regular Meeting and Annual Organizational Meeting TD Board Membership Updates / BOCC approvals Quarterly Statistics / Quarterly Progress Report Dialysis Transport TD Eligibility Income Level Social Security Office Transport 2016 TD Meeting Schedule Approve the SSPP Including Appendices Assisted Living Facility Service Annual Operating Report F. OTHER BUSINESS BY BOARD MEMBERS G. UPCOMING MEETINGS Note: 2016 meetings pending approval at today s TD Board Meeting. 1. Regular Meeting: March 17, 2016, at 10:30a.m., Citrus Transit Center Conference Room,1300 S Lecanto Hwy, Lecanto, FL Regular Meeting: May 19, 2016, at 10:30a.m., Citrus Transit Center Conference

2 Room, 1300 S Lecanto Hwy, Lecanto, FL Annual Public Meeting: August 18, 2016, at 10a.m- 10:30a.m. and Regular Meeting with the Annual Organizational Meeting for the Purpose of Electing a Vice Chairperson: August 18, 2016, at 10:30a.m. 12:00p.m., Citrus Transit Center Conference Room, 1300 S Lecanto Hwy, Lecanto, FL Regular Meeting: November 17, 2016, at 10:30a.m., Citrus Transit Center Conference Room,1300 S Lecanto Hwy, Lecanto, FL H. ADJOURNMENT NOTE: If any person decides to appeal any decision made by the Transportation Disadvantaged Coordinating Board with respect to any matter considered at this public meeting or hearing, he or she will need to ensure that a verbatim record of the proceedings is made which record shall include the testimony and evidence upon which the appeal is to be based. Any person requiring reasonable accommodation at this meeting because of a disability or physical impairment should contact the County Administrator's Office, 110 N. Apopka Ave, Inverness, FL (352) , at least two days before the meeting. If you are hearing or speech impaired, use the TDD telephone (352)

3 Item No.: E1 Date: 11/19/2015 Approved for Agenda: TRANSPORTATION DISADVANTAGED COORDINATING BOARD AGENDA MEMORANDUM FROM: SUBJECT: Lon Frye, Transit Director Minutes of the September 24, 2015, TD Annual Public Meeting. AGENDA DATE: November 19, 2015 BRIEF OVERVIEW: RECOMMENDED ACTION: Approve the minutes of the September 24, TD Annual Public Meeting. Attachments

4 TRANSPORTATION DISADVANTAGED COORDINATING BOARD ANNUAL PUBLIC MEETING MINUTES SEPTEMBER 24, 2015, 9:58AM - 10:30AM Citrus County Transit Center Conference Room 1300 S Lecanto Hwy, Lecanto, FL A. CALL TO ORDER The meeting was called to order at 10:00AM by Vice Chairman Dominic Christofaro. B. OATH OF OFFICE The Oath of Office was administered by Rebecca Bledsoe to George Froehlich, Military Veteran position. C. PLEDGE OF ALLEGIANCE D. ROLL CALL Board Members Present: Dominic Christofaro Robert Telese George Froehlich Stephen Brown Ginger West Brenda Chrisman Kelly Kell Nancy Blythe Elder Citizens Representative, Vice Chairman Citizen Advocate System User 2 nd Vice Chairman Military Veteran Disabled Citizen Citrus County Resource Center CareerSource Citrus Levey Marion CC Department of Community Services, Court Alternatives Supervisor Citrus County Schools Board Member(s) Absent: Commissioner Joe Meek Shannon Heathcock Donna Moran Melinda Jordan Chairman Dash Transport Local Medical Community Representative Vocational Rehabilitation Services, Department of Education E. ANNUAL PUBLIC MEETING OPEN DISCUSSION Mr. David Douglas, rider, Exalted Ruler, Inverness Elks Lodge #2522, expressed concerns about how many bags are allowed on the bus and how they can be managed. He would like to have a meeting, including himself, to discuss this issue where no one has a fear of getting hurt or bags toppling. It was suggested he get with Mr. Frye and discuss this further. Ms. Patricia Ryder stated she rides both bus lines. She also has a concern about carrying 3 bags. She made a suggestion of the rolling suitcase like carriers. Page 1 of 2

5 Another concern she expressed is seniors that don t have a lot of money but need to go to, for example, dialysis three times a week, getting a break on the cost of riding. Another concern is cross county hours with transfers, making for a long day. Mr. Frye suggested the deviated Fixed Route with the para transit because they complement each other stating he would work with her. Danny Marianas, The Path of Citrus County, spoke about transportation to Ocala for services, mostly to the Social Security Office. He asked to consider a shuttle to Ocala. Reverend Joan Clark, representing Shepard of the Hills Episcopal Church and the SOS Food Pantry, spoke about the basic needs people have for food let alone transportation. They can feed 150 families in a 3 hour stint on Thursday mornings. They have 300 families registered but they can only come every other Thursday to get their food. These people, who live in cars, tents and wherever they can find shelter, need to be able to have access to government services, but they can t access them if they are in Ocala. I m pleading for at least once a week a regularly schedule bus / van run to Ocala for these people. Vice Chairman, Dominic Christofaro said we can only make recommendations to the BOCC who is the ultimate authority. Mr. Frye said this is very important getting input from the community which gives us guidance to take to the decisions makers. Mr. Terrance Garrity, Terri s Taxi, offered to lease a bus from CCT for $1.00 and he would get transportation to Ocala one day a week, free of change for anyone who wants to take it. He also said he will pay for the gas and the insurance. Mr. Garrity also said he would do whatever he could, until we get something in place, with a minivan, to get people to the food pantry one day a week. If you lease me a bus for $1.00 I will do the same thing for these people as going to Ocala. Ms. Paula Holtsclaw, Mid Florida Homeless Coalition, expressed the need to get to the Social Security Office in Ocala stating they are willing do anything they can to help get this issue before the BOCC. Renea Teaster, Facilitator for the Community Alliance of Citrus County, expressed concern about getting those who need it to the Social Security Office in Ocala. F. UPCOMING MEETING 1. Regular Meeting: November 19, 2015, 10:30am approx. 12pm, Citrus County Transit Center Conference Room G. ADJOURNMENT Motion by Brenda Chrisman, seconded by Kelly Kell, to adjourn the meeting. Motion carries unanimously. NOTE: If any person decides to appeal any decision made by the Transportation Disadvantaged Coordinating Board with respect to any matter considered at this public meeting or hearing, he or she will need to ensure that a verbatim record of the proceedings is made which record shall include the testimony and evidence upon which the appeal is to be based. Any person requiring reasonable accommodation at this meeting because of a disability or physical impairment should contact the County Administrator's Office, 110 N. Apopka Ave, Inverness, FL (352) , at least two days before the meeting. If you are hearing or speech impaired, use the TDD telephone (352) Page 2 of 2

6 Item No.: E2 Date: 11/19/2015 Approved for Agenda: TRANSPORTATION DISADVANTAGED COORDINATING BOARD AGENDA MEMORANDUM FROM: SUBJECT: Lon Frye, Transit Director Approve the Minutes of the September 24, 2015, TD Regular and Annual Organizational Meeting for the Purpose of Electing a Chairperson AGENDA DATE: November 19, 2015 BRIEF OVERVIEW: RECOMMENDED ACTION: Approve the minutes of the September 24, 2015 TD Regular and Annual Organizational Meeting for the Purpose of Electing a Chairperson Attachments

7 TRANSPORTATION DISADVANTAGED COORDINATING BOARD REGULAR MEETING AND ANNUAL ORGANIZATIONAL MEETING FOR THE PURPOSE OF ELECTING A CHAIRPERSON MEETING MINUTES SEPTEMBER 24, 2015, 10:30AM 11:45AM Citrus County Transit Center Conference Room 1300 S Lecanto Hwy, Lecanto, FL A. CALL TO ORDER The meeting was called to order at 10:00AM by Vice Chairman Dominic Christofaro. B. PLEDGE OF ALLEGIANCE C. ROLL CALL Board Members Present: Dominic Christofaro Robert Telese George Froehlich Stephen Brown Ginger West Brenda Chrisman Kelly Kell Nancy Blythe Elder Citizens Representative, Vice Chairman Citizen Advocate System User 2 nd Vice Chairman Military Veteran Disabled Citizen Citrus County Resource Center CareerSource Citrus Levey Marion CC Department of Community Services, Court Alternatives Supervisor Citrus County Schools Board Member(s) Absent: Commissioner Joe Meek Shannon Heathcock Donna Moran Melinda Jordan Chairman Dash Transport Local Medical Community Representative Vocational Rehabilitation Services, Department of Education D. OPEN TO THE PUBLIC No one addressed the public. Page 1 of 5

8 E. ELECT A VICE CHAIRPERSON Motion by Stephen Brown, seconded by Brenda Chrisman, to nominate Robert Telese as Vice Chairman of the Citrus County Transportation Disadvantaged Coordinating Board. Mr. Telese accepted the nomination. Vice Chairman, Dominic Christofaro, asked if there were any more nominations, there were none. Motion carries unanimously to appoint Mr. Robert Telese as Vice Chairman of the Citrus County Transportation Disadvantaged Coordinating Board. Board Secretary, Becky Ear, informed the Board of membership terms expiring January 31, 2016, stating these vacancies will be announced at the November 3, 2015 BOCC meeting. The following Board members are included: Nancy Blythe, Ginger West, Robert Telese, Dominic Christofaro and Shannon Heathcock. Mr. David Douglas from the public asked if he could be informed of the process. Ms. Ear and Mr. Frye responded absolutely. Ms. Ear will the process in detail this afternoon. F. REGULAR BUSINESS F1 Approval of the Minutes of June10, 2015 Regular TD Meeting Motion by Robert Telese, seconded by Kelly Kell to approve the minutes of the June 10, 2015 Regular TD Meeting. Motion carries unanimously. F2 Approval of the Minutes of June19, 2015 Emergency TD Meeting Motion by Brenda Chrisman, seconded by Nancy Blythe to approve the minutes of the June 19, 2015 Emergency Meeting. Motion carries unanimously. F3 Review and rescind the appointment of Shannon Heathcock Mr. Frye said the Board shall review, and consider rescinding, the appointment of any member of the local coordinating Board who fails to attend three (3) meetings in one (1) year. The Vice Chairman asked what his attendance is. Ms. Ear said today would be the fifth meeting he has not attended Mr. Heathcock has not attended a meeting since August Motion by Brenda Chrisman, seconded by Ginger West to remove Shannon Heathcock from the TD Board. Motion carries unanimously. F4 Citrus County Transit Manuals Motion by Nancy Blythe, seconded by Kelley Kell to approve the Citrus County Transit Manuals. Motion carries unanimously. Page 2 of 5

9 F5 TD Board Membership Updates / BOCC approvals Informational purposes. F6 Quarterly Statistics / Quarterly Progress Report Mr. Frye read over the statistics stating there over 8,100 per month. There has been some mention made about the costs of our trips; how much did passengers pay. As we look at cost for a door to door para transit trip, the actual cost of providing that trip is in excess of $30 per trip. The passenger may pay $5 or $3 each way. People who are Transportation Disadvantaged eligible get a free Orange Line card/pass and ride our deviated fixed route free. We record that number. When we record that number of that free pass, Transportation Disadvantaged pays us $35 a monthly pass for that fee. In June we had 205 people, in July we had 225 and in August we had 233. So, as you can see, on a new program the numbers are going up. In August, having a 233 unduplicated head count times $35 a pass, Transportation Disadvantaged will pay us over $8,000 for that month. If you take the $8,000 times 12, were in the vicinity of $97,000 a year. We are recouping revenue to operate under these free passes. It isn t something that s been given away for free. Our Deviated Fixed Route in 2013 provided 29,000 trips annually. In 2014, it did $52,000 annually. This past year, we ve surpassed $70,000, so our Orange Line has doubled in a very short time. It s not going to keep doubling like that, but it does show a progression. For the first time in our history here at Citrus Transit, in our Annual Operating Report, we provided over 100,000 trips. There is an increase and demand with what we ve done. Our goal is if we can get up to 59 more passengers per month, and the trend is going that way, we ll be able to pull down all the funds allocated to Citrus County through Transportation Disadvantaged. That would be an extra $25,000 that we aren t getting right now. Mr. Frye asked for questions. There were none but Ms. Ginger West said thank you for all you ve done, it has made such a difference in our families, we can t thank you enough. The whole Board applauded. Mr. Frye said we have a good team and I m proud of them. F7 TD Eligibility Income Level Mr. Frye said the local coordinating board has the power to set this level. Right now, we have set it at $1,200 per month. We have a lot of people that are just outside of that and a lot of times we approve them. It would be much easier if we as a Board re-established the level. Ms. Ginger West asked what level the majority is falling. Ms. Ear said between $1,280 - $1,500. Mr. Frye said he would like to go $1,400 or something like that. Mr. Christofaro said come back at the November meeting with a suggestion and get some satisfaction. Mr. Frye said before we had the free passes we had the pre-paid fares. At that time, it was the right thing to do but at this time, I would like to eliminate that because we do have a program in place that will help people directly. I will bring that up at the next meeting. Mr. Telese asked where we are in regards to the Federal Poverty guidelines. Mr. Frye said that is something we will put together for the November meeting. Ms. Ginger West said she will not be at the next meeting, but as one of the agency s that did buy a lot of tickets at the discounted price, I think you are absolutely right to stop doing it. Mr. Stephen Brown asked when the packet are put together we should take inflation as part of that. He also added concern for a waiver/exemption for dialysis patients. Mr. Telese asked what we have worked out with NCEMS. Mr. Frye said, right now, we have nothing going on with NCEMS or Medicaid Managed care. Mr. Frye said we can bring information at the next meeting on how many people are involved in dialysis as far as private pay. Conversation ensued. Page 3 of 5

10 F8 Route Match Annual Renewal Mr. Frye stated that we have Route Match software that does a lot of things we can t do manually or as efficiently. This is not cheap or free. At the last BOCC meeting, one of the Commissioners looked at this and said we spend $60,000 a year on Route Match program. The Route Match concept is the most affordable and you can go up. This is not the top of the line. It s the most cost effective necessary that we can come up with. It tracks our passengers, our routes and massive amounts of information. When you participate in federal programs like we did, as far as capital goes, if you have a $100,000 item the local match is $10,000. We are encouraged and subsidized with some of these things. F9 Key Center Updates / Teresa Flick Ms. Flick said official at the end of this month CCT will be out of the business of med-waiver transport. Ms. Flick said they had inspectors come in and do vehicle inspections for the first time. It has been challenging for us to get into compliance with all of our drivers. Ms. Flick said they have a fleet of about 40 vehicles and 25 are under DOT. Every time they go out on the road the driver has to do a pre-trip inspection. Ms. Flick continued explaining what changes they ve had to make since they ve been informed of what they need to do to be in compliance. F FTA Update Ms. Janet Huntsman said we received our first 5307 grant and it will be good until June 30 th. We will be applying in January for some capitol through the FTA. We will be applying probably in May for the next 5307 update. We have five grants to deal with this year. F11 Daystar Life Center Beverly Isabelle, Daystar, addressed the Board, referring to an she sent, regarding passengers who need to get to the Social Security Office in Ocala. She said 20% of their clients need to get something to do with their Social Security card and they need help with transportation to Ocala because there isn t a local Social Security Office. Ms. Brenda Chrisman said a process would need to be put into place as far as what would be required of those individuals before transport was arranged so they wouldn t be missing anything before they got to the Social Security Office without having to go back time and time again. Conversation ensued. Mr. Frye said a lot of the information that we have received today needs to go to the next level. Our County Commission needs to be made aware of and address this issue. Mr. Frye said there is only one program that we go out of county for and that s to the Gainesville VA. D. OTHER BUSINESS BY BOARD MEMBERS There was none. E. UPCOMING MEETING Board Secretary, Becky Ear stated the dates and times of the next meeting. 1. Regular Meeting: November 19, 2015, at 10:30a.m., Citrus Transit Center conference Room S Lecanto Hwy, Lecanto, FL F. ADJOURNMENT Page 4 of 5

11 Motion by Brenda Chrisman, seconded by Robert Telese, to adjourn the meeting. Motion carries unanimously. NOTE: If any person decides to appeal any decision made by the Transportation Disadvantaged Coordinating Board with respect to any matter considered at this public meeting or hearing, he or she will need to ensure that a verbatim record of the proceedings is made which record shall include the testimony and evidence upon which the appeal is to be based. Any person requiring reasonable accommodation at this meeting because of a disability or physical impairment should contact the County Administrator's Office, 110 N. Apopka Ave, Inverness, FL (352) , at least two days before the meeting. If you are hearing or speech impaired, use the TDD telephone (352) Page 5 of 5

12 Item No.: E3 Date: 11/19/2015 Approved for Agenda: TRANSPORTATION DISADVANTAGED COORDINATING BOARD AGENDA MEMORANDUM FROM: Lon Frye, Transit Director SUBJECT: TD Board Membership Updates / BOCC Approvals AGENDA DATE: November 19, 2015 BRIEF OVERVIEW: The attached TD Board Member Agenda Items were approved at recent BOCC Meetings. RECOMMENDED ACTION: None. Informational purposes only. Attachments

13 Item No.: Date: Approved for Agenda: THROUGH: FROM: AGENDA MEMORANDUM Amy Engelken, Community Services Director Lon Frye, Transportation, Transit Director SUBJECT: Transportation Disadvantaged Coordinating Board ANNOUNCE WITH REGRET / REGULAR BOCC MILITARY VETERANS POSITION AGENDA DATE: July 28, 2015 BRIEF OVERVIEW: Accept with regret the resignation of Samuel Dininno from the Transportation Disadvantaged Coordinating Board and announce a vacancy for an unexpired term that will expire on January 31, BUDGET IMPACT/FUNDING SOURCE: No Budget Impact. RECOMMENDED ACTION: Accept with regret the resignation of Samuel Dininno from the Transportation Disadvantaged Coordinating Board and announce a vacancy for an unexpired term that will expire on January 31, Reviewed & Approved by: Other Risk Management Management & Budget County Attorney

14 FROM: SUBJECT: AGENDA MEMORANDUM Amy Engelken, Community Services Director Appoint Reg Military Position AGENDA DATE: September 22, 2015 BRIEF OVERVIEW: Appoint George J Froehlich to the Citrus County Transportation Disadvantaged Coordinating Board to fill an unexpired regular Military Veteran term that will expire on January 31, BUDGET IMPACT/FUNDING SOURCE: Account No. Account Title Current Budget YTD Expenditures Encumbrances Available Balance NA NA NA NA NA $0 RECOMMENDED ACTION: Appoint George J Froehlich to the Citrus County Transportation Disadvantaged Coordinating Board to fill an unexpired regular Military Veteran term that will expire on January 31, 2016.

15 FROM: SUBJECT: AGENDA MEMORANDUM AGENDA DATE: September 22, 2015 Amy Engelken, Community Services Director Transportation Disadvantaged Coordinating Board BRIEF OVERVIEW: Accept with regret the resignation of Tracy Tronco from the Citrus County Transportation Disadvantaged Coordinating Board and announce a vacancy for an unexpired Florida Department of Transportation Agency regular term that will expire on January 31, BUDGET IMPACT/FUNDING SOURCE: Account No. Account Title Current Budget YTD Expenditures Encumbrances Available Balance NA NA NA NA NA $0 RECOMMENDED ACTION: Accept with regret the resignation of Tracy Tronco from the Citrus County Transportation Disadvantaged Coordinating Board and announce a vacancy for an unexpired Florida Department of Transportation Agency regular term that will expire on January 31, 2018.

16 FROM: SUBJECT: AGENDA MEMORANDUM AGENDA DATE: September 22, 2015 Amy Engelken, Community Services Director Transportation Disadvantage Coordinating Board BRIEF OVERVIEW: Accept with regret the resignation of Andrew Singer from the Citrus County Transportation Disadvantaged Coordinating Board and announce a vacancy for an unexpired Agency for Health Care Administration Regular term that will expire on January 31, BUDGET IMPACT/FUNDING SOURCE: Account No. Account Title Current Budget YTD Expenditures Encumbrances Available Balance NA NA NA NA NA $0 RECOMMENDED ACTION: Accept with regret the resignation of Andrew Singer from the Citrus County Transportation Disadvantaged Coordinating Board and announce a vacancy for an unexpired Agency for Health Care Administration Regular term that will expire on January 31, 2018.

17 Item No.: E4 Date: 11/19/2015 Approved for Agenda: TRANSPORTATION DISADVANTAGED COORDINATING BOARD AGENDA MEMORANDUM FROM: Lon Frye, Transit Director SUBJECT: Quarterly Statistics / Quarterly Progress Report AGENDA DATE: November 19, 2015 BRIEF OVERVIEW: These statistics represent the activity of Citrus County Transit from July 1, 2015 through September 30, The Quarterly Progress Report lists the activities that are required of the CTC and accomplished during the Quarter. This report answers to the Tasks as listed in the Transportation Disadvantaged Planning Grant contract. RECOMMENDED ACTION: Review and comment Attachments

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24 Item No.: E5 Date: 11/19/2015 Approved for Agenda: TRANSPORTATION DISADVANTAGED COORDINATING BOARD AGENDA MEMORANDUM FROM: Lon Frye, Transit Director SUBJECT: Dialysis Transport AGENDA DATE: November 19, 2015 BRIEF OVERVIEW: Follow up discussion from last TD Meeting. RECOMMENDED ACTION: None

25 Item No.: E6 Date: 11/19/2015 Approved for Agenda: TRANSPORTATION DISADVANTAGED COORDINATING BOARD AGENDA MEMORANDUM FROM: Lon Frye, Transit Director SUBJECT: TD Eligibility Income Level AGENDA DATE: November 19, 2015 BRIEF OVERVIEW: RECOMMENDED ACTION: Discussion and possible recommendation to change the TD eligibility level from its current level of $1,200 monthly. attachments

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29 Item No.: E7 Date: 11/19/2015 Approved for Agenda: TRANSPORTATION DISADVANTAGED COORDINATING BOARD AGENDA MEMORANDUM FROM: Lon Frye, Transit Director SUBJECT: Social Security Office Transport AGENDA DATE: November 19, 2015 BRIEF OVERVIEW: Follow up discussion from last meeting. RECOMMENDED ACTION:

30 Item No.: E8 Date: 11/19/2015 Approved for Agenda: TRANSPORTATION DISADVANTAGED COORDINATING BOARD AGENDA MEMORANDUM FROM: Lon Frye, Transit Director SUBJECT: 2016 TD Meeting Schedule AGENDA DATE: November 19, 2015 BRIEF OVERVIEW: RECOMMENDED ACTION: Approve. attachment

31 2016 Transportation Disadvantaged Coordinating Board Meeting Calendar Meetings start at 10:30am (unless otherwise noted) to approx. 12pm Thursday March 17, 2016 Thursday May 19, 2016 Thursday August 18, 2016 (2 meetings) 10:AM-10:30AM Annual Public Meeting 10:30AM-12:00PM- Regular Meeting and Annual Organizational Meeting for the Purpose of Electing a Vice Chairperson Thursday November 17, 2016 Meeting Location: Citrus County Transit Center Conference Room 1300 S Lecanto Hwy, Lecanto, FL Contact Person Becky Ear X 2

32 Item No.: E9 Date: 11/19/2015 Approved for Agenda: TRANSPORTATION DISADVANTAGED COORDINATING BOARD AGENDA MEMORANDUM FROM: Lon Frye, Transit Director SUBJECT: Bus Transit System Safety Program Plan (SSPP) AGENDA DATE: November 19, 2015 BRIEF OVERVIEW: The appendices were not included in the SSPP when approved at the last meeting, therefore it needs to be approved in its entirety. RECOMMENDED ACTION: Please approve the SSPP as presented including the appendices. attachment

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177 Item No.: E10 Date: 11/19/2015 Approved for Agenda: TRANSPORTATION DISADVANTAGED COORDINATING BOARD AGENDA MEMORANDUM FROM: Lon Frye, Transit Director SUBJECT: Assisted Living Facility Service AGENDA DATE: November 19, 2015 BRIEF OVERVIEW: Discussion. RECOMMENDED ACTION: Approve discontinued service to Assisted Living Facilities.

178 Item No.: E11 Date: 11/19/2015 Approved for Agenda: TRANSPORTATION DISADVANTAGED COORDINATING BOARD AGENDA MEMORANDUM FROM: Lon Frye, Transit Director SUBJECT: Annual Operating Report AGENDA DATE: November 19, 2015 BRIEF OVERVIEW: RECOMMENDED ACTION: Approve the Annual Operating Report.

179 County: Citrus Demographics CTC: Citrus County Transit Contact: Lon Frye 1300 S Lecanto Highway, Lecanto, FL Total County Population Potential TD Population Lon.Frye@bocc.citrus.fl.us UDPHC Trips By Type of Service Fixed Route (FR) Deviated FR 29,516 51,419 70,457 Ambulatory 200, , ,360 Non-Ambulatory 19,586 14,434 12,850 Stretcher School Board TOTAL TRIPS 250, , ,671 Passenger Trips By Trip Purpose Medical 32,006 30,746 14,679 Employment 28,036 35,233 14,554 Ed/Train/DayCare 121, ,110 73,894 Nutritional 14,674 13,683 13,694 Life-Sustaining/Other 54,537 43,793 85,850 TOTAL TRIPS 250, , ,671 Passenger Trips By Funding Source CTD 29,064 22,691 21,202 AHCA 10,254 8, APD 170, , ,656 DOEA 9,937 8,181 6,512 DOE Other 30,486 51,842 70,755 TOTAL TRIPS 250, , ,671

180 Number 139,377 99,271 9,572 Vehicle Data Vehicle Miles 989, ,418 1,081,522 Revenue Miles 814, , ,184 Roadcalls Accidents Vehicles Driver Hours 79,257 70,154 75,544 Financial and General Data Expenses $3,214,948 $3,092,035 $3,357,565 Revenues $2,566,842 $2,304,341 $1,995,187 Commendations Complaints Passenger No-Shows 1,739 1,399 4,857 Unmet Trip Requests Performance Measures Accidents per 100,000 Miles Miles between Roadcalls 28,282 23, ,254 Avg. Trips per Driver Hour Avg. Trips per Para Pass Cost per Trip Cost per Paratransit Trip Cost per Driver Hour Cost per Total Mile