UNITED STATES POSTAL SERVICE 475 L Enfant Plaza SW., Washington, DC Phone, Internet, Sources of Information

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1 553 Congress, or on its own motion. Public reports of these studies, investigations, and research projects are issued in most cases. The Commission also keeps informed of the operation and effect of provisions relating to duties or other import restrictions of the United States contained in various trade agreements. Occasionally the Commission is required by statute to perform specific traderelated studies. Industry and Trade Summaries The Commission prepares and publishes a series of summaries of trade and tariff information. These summaries contain descriptions (in terms of the Harmonized Tariff Schedule of the United States) of the thousands of products imported into the United States, methods of production, and the extent and relative importance of U.S. consumption, production, and trade, together with certain basic factors affecting the competitive position and economic health of domestic industries. Sources of Information Inquiries should be directed to the specific organizational unit or to the Secretary, United States International Trade Commission, 500 E Street SW., Washington, DC Phone, Contracts The Procurement Executive has responsibility for contract matters. Phone, Electronic Access Commission publications, news releases, Federal Register notices, scheduling information, the Commission s interactive Trade and Tariff DataWeb, and general information about ITC are available for electronic access. Investigation-related public inspection files are available through the Electronic Document Imaging System (EDIS). Internet, Employment Information on employment can be obtained from the Director, Office of Personnel. The agency employs international economists, attorneys, accountants, commodity and industry specialists and analysts, and clerical and other support personnel. Phone, Publications The Commission publishes results of investigations concerning various commodities and subjects. Other publications include Industry and Trade Summaries, an annual report to the Congress on the operation of the trade agreements program; and an annual report to the Congress of Commission activities. Specific information regarding these publications can be obtained from the Office of the Secretary. Reading Rooms Reading rooms are open to the public in the Office of the Secretary and in the ITC National Library of International Trade and the ITC law library. For further information, contact the Secretary, United States International Trade Commission, 500 E Street SW., Washington, DC Phone, Internet, UNITED STATES POSTAL SERVICE 475 L Enfant Plaza SW., Washington, DC Phone, Internet, Board of Governors: Chairman of the Board Vice Chairman of the Board Secretary of the Board Inspector General EINAR V. DYHRKOPP ROBERT F. RIDER THOMAS J. KOERBER KARLA WOLFE CORCORAN

2 554 U.S. GOVERNMENT MANUAL Governors ERNESTA BALLARD, LEGREE S. DANIELS, TIRSO DEL JUNCO, S. DAVID FINEMAN, NED R. MCWHERTER, JOHN F. WALSH, SAM WINTERS Postmaster General and Chief Executive WILLIAM J. HENDERSON Officer Deputy Postmaster General JOHN NOLAN Management: Postmaster General and Chief Executive Officer President, Expedited/Package Services Vice President, Strategic Planning Deputy Postmaster General Chief Postal Inspector Executive Vice President and Chief Financial Officer Senior Vice President, Corporate/Business Development Senior Vice President, Government Relations and Public Policy Senior Vice President, Human Resources Senior Vice President, Marketing, and Chief Marketing Officer Senior Vice President, Technology, and Chief Technology Officer Vice President and General Counsel Executive Vice President and Chief Operating Officer Senior Vice President, Operations Senior Vice President, Sales Area Operations: Vice President, Allegheny Area Vice President, Great Lakes Area Vice President, Mid-Atlantic Area Vice President, Midwest Area Vice President, New York Metro Area Vice President, Northeast Area Vice President, Pacific Area Vice President, Southeast Area Vice President, Southwest Area Vice President, Western Area WILLIAM J. HENDERSON JOHN F. KELLY ROBERT A.F. REISNER JOHN NOLAN KENNETH C. WEAVER M. RICHARD PORRAS DEBORAH K. WILLHITE PATRICK R. DONAHOE ALLEN KANE PETER A. JACOBSON MARY ANNE GIBBONS CLARENCE E. LEWIS, JR. JOHN E. POTTER GAIL G. SONNENBERG HENRY A. PANKEY SUZANNE MEDVIDOVICH DAVID L. SOLOMON JON M. STEELE JESSE DURAZO ROBERT T. DAVIS GEORGE L. LOPEZ CRAIG G. WADE [For the United States Postal Service statement of organization, see the Code of Federal Regulations, Title 39, Parts ] The United States Postal Service provides mail processing and delivery services to individuals and businesses within the United States. The Service is committed to serving customers through the development of efficient mail-handling systems and operates its own planning and engineering programs. It is also the responsibility of the Postal Service to protect the mails from loss or theft and to apprehend those who violate postal laws.

3 GOVERNORS INSPECTOR CHIEF EXECUTIVE POSTMASTER STRATEGIC PLANNING COMMITTEE OVERSIGHT CHIEF OPERATING EXECUTIVE VICE PRESIDENT DEPUTY POSTMASTER EXPEDITED/ PACKAGING SERVICES PRESIDENT SALES CHIEF INSPECTOR GOVERNMENT HUMAN RELATIONS AND RESOURCES PUBLIC POLICY COUNSEL CHIEF FINANCIAL FINANCE EXECUTIVE CORPORATE/ BUSINESS DEVELOPMENT CHIEF TECHNOLOGY TECHNOLOGY CHIEF (LABOR NEGOTIATIONS) DELIVERY NETWORK PLANNING AND PROCESSING ENGINEERING FACILITIES NORTHEAST NEW YORK METRO ALLEGHENY MID-ATLANTIC SOUTHEAST GREAT LAKES MID-WEST SOUTHWEST WESTERN PACIFIC (GOVERNMENT RELATIONS DEPARTMENT) PUBLIC AFFAIRS AND COMMUNICATIONS CONSUMER ADVOCATE EMPLOYEE RESOURCE LABOR RELATIONS DIVERSITY DEVELOPMENT FINANCE, CONTROLLER PURCHASING AND MATERIALS TREASURER AND E-PAYMENTS E-COMMERCE JUDICIAL QUALITY INFORMATION TECHNOLOGIES INFORMATION PLATFORM STRATEGIC PRICING AND PRODUCT DESIGN RETAIL CONSUMER AND SMALL BUSINESS CORE BUSINESS INTERNATIONAL BUSINESS UNITED STATES POSTAL SERVICE RETAIL 555

4 556 U.S. GOVERNMENT MANUAL The Postal Service was created as an independent establishment of the executive branch by the Postal Reorganization Act (39 U.S.C. 101 et seq.), approved August 12, The United States Postal Service commenced operations on July 1, The Postal Service has approximately 798,000 employees and handles about 202 billion pieces of mail annually. The chief executive officer of the Postal Service, the Postmaster General, is appointed by the nine Governors of the Postal Service, who are appointed by the President with the advice and consent of the Senate for overlapping 9-year terms. The Governors and the Postmaster General appoint the Deputy Postmaster General, and these 11 people constitute the Board of Governors. In addition to the national headquarters, there are area and district offices supervising approximately 38,000 post offices, branches, stations, and community post offices throughout the United States. represents the interest of the individual mail customer in matters involving the Postal Service by bringing complaints and suggestions to the attention of top postal management and solving the problems of individual customers. To provide postal services responsive to public needs, the Postal Service operates its own planning, research, engineering, real estate, and procurement programs specially adapted to postal requirements, and maintains close ties with international postal organizations. The Postal Service is the only Federal agency whose employment policies are governed by a process of collective bargaining under the National Labor Relations Act. Labor contract negotiations, affecting all bargaining unit personnel, as well as personnel matters involving employees not covered by collective bargaining agreements, are administered by Labor Relations or Human Resources. The U.S. Postal Inspection Service is the Federal law enforcement agency which has jurisdiction in criminal matters affecting the integrity and security of the mail. Postal Inspectors enforce more than 200 Federal statutes involving mail fraud, mail bombs, child pornography, illegal drugs, mail theft, and other postal crimes, as well as being responsible for the protection of all postal employees. Activities In order to expand and improve service to the public, the Postal Service is engaged in customer cooperation activities, including the development of programs for both the general public and major customers. The Consumer Advocate, a postal ombudsman, Postal Inspection Service United States Postal Service Division Address Telephone Florida... 6th Fl., 3400 Lakeside Dr., Miramar, FL Gulf Coast... P.O. Box 1276, Houston, TX Michiana... P.O. Box , Detroit, MI Mid-Atlantic... P.O. Box 3000, Charlotte, NC Midwest Walnut St., St. Louis, MO New York Metro... P.O. Box 555, New York, NY North Jersey/Caribbean... P.O. Box 509, Newark, NJ Northeast... 7th Fl., 425 Summer St., Boston, MA Northern California... P.O. Box , San Francisco, CA Northern Illinois... Rm , 433 W. Harrison St., Chicago, IL Northwest... P.O. Box 400, Seattle, WA Philadelphia Metro... P.O. Box 7500, Philadelphia, PA Rocky Mountain... Suite 900, 1745 Stout St., Denver, CO Southeast... P.O. Box 16489, Atlanta, GA Southern California... P.O. Box 2000, Pasadena, CA Southwest... P.O. Box , Fort Worth, TX Washington Metro... P.O. Box 96096, Washington, DC Western Allegheny... Rm. 2101, 1001 California Ave., Pittsburgh, PA

5 557 Sources of Information Inquiries on the following information should be directed to the specified office, U.S. Postal Service, 475 L Enfant Plaza SW., Washington, DC Consumer Information For general information, call (800 ASK USPS) 24 hours a day. Consumer Affairs Help Line, TDD, Express Mail Hotline, Fax, Information on past and present schemes used to defraud the public is available through Congressional and Public Affairs, Postal Inspection Service. Phone, Contracts and Small Business Activities Contact Supplier Diversity. Phone, Employment General information about jobs such as clerk, letter carrier, etc., including information about programs for veterans, may be obtained by contacting the nearest post office. Individuals interested in working at the Postal Headquarters in Washington, DC, may obtain information by calling the U.S. Postal Service information hotline. Phone, (800 JOB USPS). Information about Postal Inspector employment may be obtained from the Office of Recruitment. Phone, Inspector General The Office of Inspector General maintains a toll-free hotline as a means for individuals to report activities involving fraud, waste, or mismanagement. Phone, 888 USPS OIG. Fax, Complaints may be sent by mail to the United States Postal Service, Office of Inspector General Hotline, 10th Floor, 1735 North Lynn Street, Arlington, VA Publicly available documents and information on the Office of Inspector General and some Freedom of Information Act documents are available electronically through the Internet, at Philatelic Sales Contact the Philatelic Fulfillment Service Center, Kansas City, MO Phone, (800 STAMP 24). Publications Pamphlets on mailability, postage rates and fees, and many other topics may be obtained free of charge from the nearest post office. Most postal regulations are contained in Postal Service manuals covering domestic mail, international mail, postal operations, administrative support, employee and labor relations, financial management, and procurement. These manuals and other publications including the National Five-Digit ZIP Code and Post Office Directory (Publication 65) may be purchased from the Superintendent of Documents, Government Printing Office, Washington, DC The National Five-Digit ZIP Code and Post Office Directory is also available through local post offices. Reading Rooms Located on 11th Floor North, Library. Phone, For further information, contact the U.S. Postal Service, 475 L Enfant Plaza SW., Washington, DC Phone, Internet,

UNITED STATES INTERNATIONAL TRADE COMMISSION 500 E Street SW., Washington, DC Phone, Internet,

UNITED STATES INTERNATIONAL TRADE COMMISSION 541 of publications may be obtained from this office. Reading Room The National Civil Rights Clearinghouse Library is located in Room 602, 624 Ninth Street