HILLSBOROUGH TRANSIT AUTHORITY

Transcription

1 HILLSBOROUGH TRANSIT AUTHORITY REGULAR BOARD OF DIRECTORS MEETING MONDAY, MAY 7, 2018 START TIME: 1:00 P.M. MISSION STATEMENT HART takes people to the places that enhance their lives. VISION STATEMENT HART invites, inspires and implements sustainable and innovative transportation.

2 REGULAR BOARD OF DIRECTORS MEETING Monday, May 7, 2018, 1:00 PM Florida Conference Room HART Administrative Office 1201 East 7 th Avenue, Tampa FL Information not viewable is available upon request - phone: or petitl@gohart.org TAB AGENDA CALL TO ORDER AND PLEDGE OF ALLEGIANCE WELCOME NEW BOARD MEMBER Ms. Melanie Williams, Senior Vice President of Frontier Communications Southeast Region 1. APPROVAL OF MINUTES a. Regular Board of Directors Meeting Minutes ~ April 2, PUBLIC INPUT ON AGENDA ITEMS (3 MINUTES PER SPEAKER) 2. APPROVAL OF CONSENT AGENDA Finance and Audit Committee met on April 16, 2018 and recommended approval of the following items to the full HART Board of Directors: a. Resolution #R ~ Authorize the Interim Chief Executive Officer to Award a Three- Year Base with Two One-Year Options Contract for Workers Compensation Legal Services to Bennett, Jacobs & Adams, P.A. and Kelley Kronenberg Diane Randall, Temp Director of Risk Overview: HART s current contract for legal services in workers compensation discipline expires in May of HART is in need of support in this category. b. Resolution #R ~ Authorize the Interim Chief Executive Officer and Staff to Implement Daily Route 275LX Serving the Wiregrass Park and Ride, New Tampa, University Area Transit Center, Marion Transit Center, and Tampa International Airport Phillip St. Pierre, Manager of Scheduling Services Overview: Staff seeks authorization to use Transit Urban Corridor Grant funds to implement Route 275LX to replace the 51LX. Route 275LX will serve Wesley Chapel and connect Pasco County Public Transportation (PCPT) Route 54, New Tampa/University area, downtown Tampa, and Tampa International Airport.

3 Hillsborough Transit Authority Board of Directors Meeting Agenda May 7, 2018 Page 2 TAB REGULAR MEETING continued c. Resolution #R ~ Authorize the Interim Chief Executive Officer to Execute a Third Amendment to the Existing Memorandum of Understanding (MOU) between the Hillsborough Transit Authority (HART) and the Tampa Bay Regional Transit Authority (TBARTA) Extending the Termination Date until December 31, Lucien Campillo, Interim Chief Financial Officer Overview: HART is requesting an extension to an existing MOU with TBARTA to provide funding to support the Regional Fare Collection Project. The existing MOU expired on February 28, This extension is to allow TBARTA s cash flow plan to support the project. TBARTA cannot pay out the entire amount of the grant at one time. The requested extension facilitates a reasonable cash flow to contribute to the payment of the project and prevent any hardship to TBARTA. 3. APPROVAL OF ACTION ITEMS NOT REVIEWED BY HART BOARD COMMITTEES General Counsel Discipline Presentations (10 Minutes per Firm) Bell & Roper P.A GrayRobinson P.A. a. Resolution #R ~ Authorizing the Chief Executive Officer to Award a Three-Year Base with Two One-Year Options Contract for General Counsel Legal Services Sylvia Berrien, Director of Legal Services Overview: HART current contract for legal services in General Counsel discipline expires in May of HART is in need of support in this category. b. Resolution #R ~ Authorize the Interim Chief Executive Officer to Award a Three- Year Base with Two One-Year Options Contract for Labor and Employment Legal Services to the Top Two Firms Sylvia Berrien, Director of Legal Services Overview: HART s current contract for legal services in the Labor and Employment discipline expires in May of HART is in need of support in this category. c. Resolution #R ~ Authorize Staff to Conduct Public Outreach, Solicit Public Input, and Conduct a Public Hearing on a Proposal to Create Route 48 Serving the City of Temple Terrace Phillip St. Pierre, Manager of Scheduling Services Overview: The Route 57 serving Temple Terrace was eliminated during Mission MAX service realignment. Staff proposes to utilize available funding and future grant funding to institute a new Route 48, a shorter more efficient version of the Route 57 with demonstrated low productivity areas not included in the new Route.

4 TAB REGULAR MEETING continued Hillsborough Transit Authority Board of Directors Meeting Agenda May 7, 2018 Page 3 d. Resolution #R ~ Authorize Staff to Conduct Public Outreach, Solicit Public Input, and Conduct a Public Hearing on a Proposal to Eliminate the Current Route 96 (Weekday In- Towner) and Route 97 (Saturday In-Towner) Phillip St. Pierre, Manager of Scheduling Services Overview: Due in part to service limitations and in part to competition and duplication from superior services such as the Downtown Partnership s Downtowner and Uber/Lyft, the In-Towner continues to underperform. In addition, the trolley vehicles are nearing or have surpassed their expected life expectancy. e. Resolution #R ~ Authorize the Interim Chief Executive Officer to Execute a Joint Participation Agreement (JPA) for $270,000 Between the Hillsborough Transit Authority (HART) and the Florida Department of Transportation (FDOT) for the Tampa Innovation District s Circulator Service Steve Feigenbaum, Director of Service Planning Overview: This action item seeks to authorize the execution of a JPA for $270,000 between HART and FDOT to implement a circulator service in the Tampa Innovation District. This circulator service is aimed at providing district-wide connections to major employment and retail centers, including USF. The service will support economic development, cost effective transportation, and serve as a critical part of the USF-Downtown-airport connection and regional transit solution. f. Resolution #R ~ Authorize the Chief Executive Officer to Execute a Joint Participation Agreement (JPA) Between the Hillsborough Transit Authority (HART) and the Florida Department of Transportation (FDOT) to Utilize Commuter Development Program Funds for Route 48 Temple Terrace Implementation in FY18/FY Phillip St. Pierre, Manager of Scheduling Services Overview: This action item seeks to authorize HART and FDOT to execute a JPA regarding Commuter Development program funds to implement Route 48 in fiscal year This route will reintroduce service back in the Temple Terrace area, previously removed with the Route 57 reallocation during Mission MAX. The proposed grant program will require a 50% match from FDOT and HART. HART staff is requesting Board approval for public outreach and a public hearing regarding the Route 48 plan in conjunction with this JPA action item. PRESENTATIONS Overview of Proposed Innovation District Transit Circulator Chris Cochran, Manager of Planning Overview: Staff will present a proposed circulator plan in the Innovation District through a public/private partnership.

5 Hillsborough Transit Authority Board of Directors Meeting Agenda May 7, 2018 Page 4 TAB REGULAR MEETING continued Planning for Transit Oriented Development: Community Design and Value Capture Taryn E. Sabia, Ed.M., M. Arch, MUCD, Director, Florida Center for Community Design and Research, University of South Florida, Overview: Transit Oriented Development (TOD) creates walkable, compact, mixed-use communities near transit, providing people with easy access to jobs, services, and amenities. TOD communities are being implemented throughout the United States to help direct growth and capitalize on public investment in transit infrastructure. There are a number of benefits associated with TOD including serving as a mechanism for transit funding. Influencer Outreach Cynthia Jones Parks, Jones Worley Overview: HART marketing and communications support team will give a presentation on transit industry perspective, with an emphasis on influencer outreach and communications. INTERIM CHIEF EXECUTIVE OFFICER S REPORT... verbal CHAIR S REPORT... verbal 4. GENERAL COUNSEL S REPORT a. Interim Chief Executive Officer Performance Evaluation HART BOARD COMMITTEE REPORTS a. Finance and Audit Committee Meeting ~ April 16, REPORTS FROM HART BOARD REPRESENTATIVES a. Tampa Bay Area Regional Transit Authority Board of Directors b. Metropolitan Planning Organization Board of Directors STATUS REPORTS a. Financial Highlights b. Ridership and Productivity c. HART 2018 Success Plan Achievement Levels ~First Quarter PUBLIC INPUT REGARDING GENERAL CONCERNS (3 MINUTES PER SPEAKER) OLD BUSINESS NEW BUSINESS

6 TAB REGULAR MEETING continued Hillsborough Transit Authority Board of Directors Meeting Agenda May 7, 2018 Page 5 8. MONTHLY INFORMATION REPORTS a. Procurement and Contracts Administration b. Maintenance Activities c. Operations Activities d. Administrative Division ADJOURNMENT THE HART BOARD PACKET IS AVAILABLE ONLINE AT

7 Hillsborough Transit Authority Regular Board of Directors Meeting April 2, 2018 Board Members Present (10) Staff Present Councilmember Cheri S. Donohue Brian Allan Adam Harden Danielle Arthur Commissioner Pat Kemp Brooke Basquit Marvin Knight Sylvia Berrien David Mechanik Gregory Brackin C. John Melendez III Joan Brown Commissioner Lesley Les Miller Christina Buchanan Commissioner Sandra Murman Ruthie Reyes Burckard Councilman Mike Suarez Lucien Campillo Commissioner Stacy White Christopher Cochran Lynda Crescentini Board Members Absent (2) Guarionex Falero Ramos Richard A. McClain Steve Feigenbaum Kathleen Shanahan Laura Jean Flowers Kemly Green Shannon Haney Kenyatta Lee Ivan Maldonado Sandra Morrison Colin Mulloy Alfred Patterson Lena Petit Diane Randall Olga Roberts Jeff Seward Phillip St. Pierre LaShawn Vickers Cyndy Zambella Others Present David Smith, GrayRobinson Janice Butler, NFB Scott Carpenter Gary Cloyd, Transit Advocate Arlene Dibenigno, Jones Worley/Conversa Clarence Eng, Kimley-Horn Carleen Flynn, CDM Smith Kelsey Lehtomaa Frouge, Conversa Ming Gao, FDOT Christopher Gleason, Transit Advocate Marion Gwizdala, NFTB Katina Kavouklis, FDOT Sarah McKinley, Hillsborough MPO Karen Michalski, Transit Advocate Luis Minardi Sandra Siedel, 3750 Williams Landing Circle David Sinclair, davidsinclair

8 Hillsborough Transit Authority Regular Board of Directors Meeting April 2, 2018 Henry Spells Jeanette Torres, NFB Sign-in sheets are attached. CALL TO ORDER Chair Lesley Les Miller called the meeting to order at 9:00 a.m. PLEDGE OF ALLEGIANCE Pledge of Allegiance followed. APPROVAL OF MINUTES Director Mechanik moved and Director Harden seconded approval of the February 5, 2018 Regular Board of Director meeting minutes. All Board members present voted aye. The motion carried unanimously. PUBLIC COMMENT ON AGENDA ITEMS (3 MINUTES PER SPEAKER) Jeanette Torres, National Federation of the Blind, stated that problems still exist with the Yellow Cab service, noting a wait time of two hours for pick-up/drop-off, despite all her attempts to resolve this unfortunate practice. Ms. Torres also reported that HARTPlus is not picking her up at her door because it is not listed on the manifest that she is visually impaired. Director Murman arrived at 9:02 a.m. Chair Miller asked staff to address the Yellow Cab and HARTPlus issues with Ms. Torres. Henry Spells expressed his approval of the proposed 275LX route, the option serving the airport seven days a week. He stated that service to the UATC, downtown, and the airport affords riders more options. He asked for a meeting with staff to discuss his dissatisfaction with the recent Mission MAX changes. Director Suarez arrived at 9:07 a.m. RECOGNITION Jeff Seward, Interim Chief Executive Officer, introduced Ruthie Reyes Burckard, Chief Operating Officer, to recognize the winners of the local Roadeo. Ms. Reyes Burckard stated that HART hosted the joint regional Roadeo on March 3, 2018 with PSTA. She stated that HART had ten bus operators and four van operators compete at the event. She recognized the winners: Guarionex Falero Ramos Bus Alfred Patterson Van LaShawn Vickers Van 1-2

9 Hillsborough Transit Authority Regular Board of Directors Meeting April 2, 2018 Chair Miller congratulated the winners and hoped for their continuance to the International competition in May. APPROVAL OF CONSENT AGENDA Director Suarez moved and Director Melendez seconded a motion to approve the Consent Agenda. All Board Members present voted aye. The motion passed unanimously. a. Resolution #R ~ Authorize the Interim Chief Executive Officer to Award a Contract to West Coast Transportation D/B/A Yellow Cab Company and Gulf Coast Transportation, Inc. for Transportation Services, in an Amount Estimated to be $2,452,600 (One Year Contract, with One One-Year Option) Based on Current Utilization Averages b. Resolution #R ~ Authorize the Interim Chief Executive Officer to Dispose of Nineteen Vehicles through Competitive Sale, Public Auction, Insurance Requirements, or in Such a Manner to be Most Advantageous to HART c. Resolution #R ~ Authorize the Interim Chief Executive Officer to Enter in to a Memorandum of Understanding (MOU) with Tampa Hillsborough Expressway Authority (THEA) for the Connected Vehicle (CV) Pilot d. Resolution #R ~ Authorize the Interim Chief Executive Officer to Purchase up to Seven Replacement Staff Cars Including Three Road Supervisor Vehicles, One Van for the Marketing Department, One Van for the Warehouse, and Two Pickup Trucks for the Facilities and Route Maintenance Department for a Cost of $159, through the Florida State Sheriff Association State Bid e. Resolution #R ~ Authorize the Interim Chief Executive Officer to Execute a Joint Participation Agreement (JPA) Between the Hillsborough Transit Authority (HART) and the Florida Department of Transportation (FDOT) to Consolidate Current and Future Transit Urban Corridor Grants Funding Routes 51LX (New Tampa Limited Express) and 20X (Lutz Express) into Grants Funding Routes 20X (Lutz Express) and 275LX (Wesley Chapel/UATC/Downtown Tampa/TIA) f. Resolution #R ~ Authorize the Interim Chief Executive Officer to Execute a Joint Participation Agreement (JPA) Between the Hillsborough Transit Authority (HART) and the Florida Department of Transportation (FDOT) to Conduct a Bus Rapid Transit Corridor Design/Engineering Study g. Resolution #R ~ Authorize the Interim Chief Executive Officer to Award a Contract for Property and Casualty Insurance Broker Services to Risk Management Associates, Inc., dba Public Risk Insurance Agency (PRIA) in an Amount Not-to-Exceed $200,000 (One-Year Contract with Four One-Year Options) h. Resolution #R ~ To Receive and File the Fiscal Year Ending September 30, 2017 Comprehensive Annual Financial Report (CAFR) 1-3

10 Hillsborough Transit Authority Regular Board of Directors Meeting April 2, 2018 APPROVAL OF ACTION ITEMS NOT REVIEWED BY HART BOARD COMMITTEES a. Resolution #R Ratification of Travel of the HART Board Legislative and Strategic Planning Committee Chair McClain to the APTA 2018 Legislative Conference Mr. Seward reported that the Legislative and Strategic Planning Committee Chair McClain travelled to Washington, DC, on March 18-20, 2018, to attend the American Public Transportation Association (APTA) 2018 Legislative Conference and to meet with the federal legislative delegation and members of FTA. Director Suarez moved and Director Melendez seconded a motion to approve Resolution #R Ratification of Travel of the HART Board Legislative and Strategic Planning Committee Chair McClain to the APTA 2018 Legislative Conference. All Board Members present voted aye. The motion passed unanimously. PRESENTATIONS MOU between HART and TBARTA Mr. Ray Chiaramonte discussed the provisions of the draft MOU outlining roles and responsibilities of various regional and local entities in their commitment to implementing the Regional Transit Feasibility Plan. Director Suarez moved and Director Donohue seconded a motion to approve Resolution #R Authorizes the Interim Chief Executive Officer to enter in to a Memorandum of Understanding (MOU) between the Tampa Bay Area Regional Transit Authority (TBARTA), the Florida Department of Transportation (FDOT), Hillsborough Area Regional Transit Authority (HART), Pasco County Public Transit (PCPT), Pinellas Suncoast Transit Authority (PSTA), Hillsborough Metropolitan Planning Organization (Hillsborough MPO), Pasco Metropolitan Planning Organization (Pasco MPO), and Forward Pinellas (Pinellas Metropolitan Planning Organization) Directors Donohue, Harden, Knight, Mechanik, Melendez, Miller, Murman, Suarez, White voted aye. Director Kemp voted nay. Motion carried 9 to one. HARTPlus Certification and Services Ms. Kemly Jimenez Green, Manager of Customer Service and Paratransit, presented an overview of the HARTPlus Paratransit process and services. A full copy of the presentation is available upon request from the Clerk of the Board at petitl@gohart.org. Director Mechanik inquired about the procedure for investigating late pick-ups and drop-offs and communicating the findings back to customers. Ms. Green emphasized that the number one priority is getting the customers to their destinations. She noted that if the incident happens in real-time, and a customer reports an incident, a customer service representative would contact dispatch to try to resolve the issue. Ms. Green stated that even if the complaint is handled immediately, it is registered in the database for further investigation and putting together an action plan to avoid such incidents in the future. Director Mechanik asked if customers are notified of what happened and where the mistake was made. 1-4

11 Hillsborough Transit Authority Regular Board of Directors Meeting April 2, 2018 Ms. Green said that the cause of the incident is communicated to the customer, whether through onboard personnel, customer service representatives, or a call back in the future. Gregory Brackin, Director of Operations Support-ADA Officer, stated that dispatch monitors the dayto-day real time and mitigates late trips, when possible. He added that Operations staff investigates late trips and monitors the trips to ensure best performance. Director Kemp thanked staff for the incredible presentation. She asked if the notification phone calls are new. Ms. Green answered affirmatively, stating that the notification phone calls and 24 hour booking are part of the new system currently being tested, to soon be fully operational. Director Kemp inquired about the hours of HARTPlus service. Ms. Green responded that paratransit service time mirrors bus service time. Director Kemp asked how customers know what phone number to call with issues and booking. Ms. Green stated that HART has the customer service number to address all topics including directions, issues, and commendations. She noted that customers call Yellow Cab directly to book same day trips. Ms. Green said the number is given to customers at the interviews; it is also included in the paratransit guide, and printed on all other publications. Director Kemp clarified that customers can make the same day reservation with Yellow Cab. Ms. Green answered affirmatively adding that HART paratransit service is to be requested one to three days in advance. Director Kemp inquired how long HART has had Yellow Cab service. Mr. Brackin stated that Resolution #R approved earlier in the meeting will start the third year with Yellow Cab and will add the additional provider, United Cab. He said that all current customers will be provided with the contact number of the additional provider. Director Kemp asked what percent of paratransit customers use Yellow Cab. Mr. Brackin reported that it is difficult to tell since there are so many repeat customers, but he will bring the number back to the board. Director Kemp inquired about the total annual budget for paratransit service, including the cab service. Mr. Brackin replied that $6.4 million was budgeted for paratransit and $1.2 million was budgeted for the cab service. 1-5

12 Hillsborough Transit Authority Regular Board of Directors Meeting April 2, 2018 Director Kemp asked if there are federal grant dollars helping to pay for the service since the service is mandated by the federal government. Mr. Brackin stated that this is an unfunded mandate required for all transit agencies across the nation. Director Kemp noted the importance of notifying the public about the savings of the same day service. She asked about the coordination between HART and Sunshine Line. Mr. Seward stated that HART is in discussions with Sunshine Line, that primarily focuses on medical appointments. He added that HART is working with Sunshine Line to broaden their base to include work and school trips as well to be able to transfer some HART paratransit clients to that service. Mr. Seward explained that Sunshine Line has budget parameters, but serving the same area allows for coordination that staff will continue to improve. Director Kemp asked if other counties have a similar to HARTPlus model and a social program such as Sunshine Line. Mr. Brackin responded that there are several different models including those identical to Hillsborough County. He stated that required medical trips are different than the ADA trips and required different certifications. Director Kemp noted that $8 million for paratransit service is one-fifth of the HART budget and stated that the service is not always viewed as an important component of service. Ms. Reyes Burckard confirmed that the paratransit service budget is $6.2 million total, including the cab service. Director Murman emphasized the need for collaborative, on-going discussions at regularly scheduled quarterly meetings between HART and Sunshine Line as there are still efficiencies that are not being utilized. Director Murman stressed cross coordination and noted there are a lot of disabled people living outside HART service area that need assistance. She suggested one unified call center that serves both HART and Sunshine Line for a more effective distribution of clients between the services and less confusion for reporting issues. Director Murman noted the commonality in the clientele and the potential for efficiencies. Mr. Brackin said that HART communicates with Scott Clark, Director of Sunshine Line, who is also a member of HART ADA Accessibility Committee that meets quarterly. Mr. Seward stated that the model for Hillsborough County is in the minority in the nation. He said that HART has to look at more cost effective ways to do the service. He reported that in conjunction with the upcoming audit, staff will look at how to better provide the service in the future, whether it is through HART or a third party vendor. Mr. Seward noted that this service only grows every year and the need to assess the future. Director Murman moved and Director Kemp seconded the motion to direct staff to develop a plan for cost-effective measures for HARTPlus service, to serve more county residents and compare alternatives to service that may be modelled in other agencies and counties. 1-6

13 Hillsborough Transit Authority Regular Board of Directors Meeting April 2, 2018 Director Harden asked if the number of customers using the customer choice program are a subset of the overall paratransit client base. Mr. Brackin responded that the customer choice program customers are not inclusive of the client base. Director Harden noted that according to the numbers, the program will double its participants in the current fiscal year. Mr. Brackin answered affirmatively and added that HARTPlus service is also experiencing nine percent growth. All Board Members present voted aye. The motion passed unanimously. Director Suarez thanked staff for the informative presentation. He inquired why Sunshine Line is not able to take advantage of the Yellow Cab service. Director Suarez stated that one repetitive comment heard by the Board was the way the drivers treat the customers. He inquired about the age demographic of paratransit customers. He commented that elderly people get anxious when they arrive late, especially to medical appointments. Director Suarez suggested specialized training for customer service representatives and drivers for certain demographics, such as the elderly, to determine sensitivities and how to avoid or detract from them. He stated that customer experience is the most important element of the service, and even if the performance numbers look good, they will not matter if the customer has a bad experience. Director Knight inquired if the amount of vans has increased. Mr. Brackin responded that at this point, the vehicle count is stagnant. He stated that the next year s budget has a projection for a small increase in paratransit vehicles fleet. He stated that since HART cannot deny customers, it is required to have enough resources for service. Director Donohue thanked staff for presenting this information in a live meeting for those members of the audience who watch the meetings and hear the complaints. She applauded the work done by staff to achieve 97 percent on time performance, and making sure every voice is heard. She commented that moving to two providers is a significant improvement, and she would be interested to see results at the end of the year. FY 2019 Budget Philosophy HART staff is in the early development process of the fiscal year 2019 Operating and Capital budgets. Mr. Seward gave a presentation on early-identified internal and external pressures on the development of the budget, plans to mitigate those pressures, and key revenues/expenditures. A full copy of the presentation is available upon request from the Clerk of the Board at petitl@gohart.org. Chair Miller thanked Mr. Seward for the insight and the plans for customers in the future. He noted the dismal funding that HART receives and stated that it is time for the HART Board members to use their connections to assist, including himself. 1-7

14 Hillsborough Transit Authority Regular Board of Directors Meeting April 2, 2018 Director Kemp thanked Mr. Seward for the presentation and emphasized that in Florida only one agency uses sales tax to fund transit, and only HART and PSTA use ad valorem as a ceiling to funding rather than a floor. She commented that PSTA has $42 million in ad valorem, while HART has only $36 million because of millage rate. She added that Pinellas is one-third the size of Hillsborough. Director Kemp stated that county contribution needs to be increased to effectively fund public transportation. She noted her opinion that emphasis should be placed on fixed route instead of circulator services. Director Kemp suggested a presentation on successful transit fixed route systems with growing ridership, and gave the example of Seattle transit. She stated that micro transit is showing to be not cost effective and suggested further discussion on this topic. She asked for a comparison on increased ridership and the lack of matching ad valorem dollars. Director Mechanik left at 10:32am. Director Donohue thanked Mr. Seward for the presentation and noted her appreciation for the methodology of getting people into the grid. She commented that from a viewpoint of a resident of a small City of Temple Terrace, it is essential to be able to connect to the main corridor. Director Murman commented on building ridership and stated that the additional funding allocated by the County was invested in the routes that serve the city. She asked that some of the money be used for a stop in Brandon on the new route 275LX. She commented that circulator services are the way to build ridership in the county. Chair Miller indicated that it is challenging to build service in the county with the funding shortage. Director Murman replied that the county residents do not feel like they are a part of HART, and therefore they do not see a benefit paying for it. She suggested prioritizing the areas with the most impact. Director Murman proposed a step program starting with circulators to build ridership and then adding other service. She noted that over a million people live outside the city and they need to be served, too. Director Kemp clarified her earlier statement that the emphasis of the agency should be on the full system, which can include more than fixed route. She pointed out that a quarter of the county resources was used for the Route 60 in Brandon. Director Kemp commented that service changes may be less cost effective due to financial constraints. Director White supported Director Murman s stance on the need for more transit in south county. He noted that while he does not have a concrete plan, he believes that the county needs a better land use plan, better routing and tweaking of routes to make transit more nimble. Director Melendez stated that this presentation of fiscal reality is a call to action and expressed his commitment as an ambassador of HART. INTERIM CHIEF EXECUTIVE OFFICER S REPORT APTA Bus and Paratransit Conference Mr. Seward reported that HART is hosting the conference on May 5-8 and encouraged the Board members to attend any sessions and events to learn what is happening in the transit communities elsewhere. He noted that staff has passes for those wanting to attend. 1-8

15 Hillsborough Transit Authority Regular Board of Directors Meeting April 2, 2018 May 7 Regular Board of Directors Meeting Mr. Seward reported that the next scheduled HART Board of Directors meeting is on May 7, the same morning as the opening session for the APTA Bus and Paratransit Conference and requested moving the start time of the meeting from 9 a.m. to 10 a.m. He stated that this will allow the Board members and staff to attend the session. Ms. Reyes Burckard stated that the opening session is scheduled to be held at the Marriot Waterside and will be from 8-9 a.m. Director Suarez indicated that he attended a few APTA conferences in the past and encourages his fellow- Board members to attend. He suggested moving the start time for the HART Board meeting to 10:30 or 11 a.m. Director Suarez moved and Director Harden seconded a motion to move the start time for the May 7, 2018 Regular Board of Directors meeting from 9 a.m. to 10:30 a.m. All Board Members present voted aye. The motion passed unanimously. FTA Triannual Audit Mr. Seward stated that the FTA Triannual Audit is the biggest federal inspection audit for transit agencies. He noted that the triennial review will commence the following day, and staff will have a preliminary report by the May meeting. Women s history month Mr. Seward introduced Kenyatta Lee, Chief Administrative Officer and Interim Chief of Staff to expand on activities is observation of the Women s History Month. Ms. Lee reported that during the Women s History Month, HART Board members and staff have been sharing their experiences as women and leaders in transit as well their advice to younger women in the industry. These stories were shared through internal monitors and social media. Ms. Lee mentioned that staff received a lot of positive feedback about this campaign. CHAIR S REPORT Chair Miller had no report. GENERAL COUNSEL S REPORT a. ICEO Evaluation Process/Executive Committee Meeting Mr. Smith reminded the Board members that they postponed the CEO search in order to provide an extended period of time for Mr. Seward to serve in that capacity with the possibility of extending that role on a permanent basis. At that time, the Board also discussed setting up an evaluation process sometime in April. Mr. Smith indicated that staff and he would need a couple of decisions and directions from the Board at this meeting. He asked if the Board would choose that the ICEO performance evaluation is done first on a preliminary basis with the Executive Committee or directly by the full Board of Directors. Mr. Smith also inquired if the Board would recommend using the existing evaluation forms for this purpose. 1-9

16 Hillsborough Transit Authority Regular Board of Directors Meeting April 2, 2018 Director White stated his preference of the whole Board directly evaluating the ICEO with the existing evaluation forms. Chair Miller concurred with the suggestion. Director Murman inquired if HART will be still pursuing an executive search. Mr. Smith responded that the Board agreed to extend Mr. Seward s interim contract for a longer period of time with the idea that his performance will be evaluated to determine whether the Board wants to hire Mr. Seward permanently and forego an executive search. He added that if the evaluation indicates that the Board does not wish to make Mr. Seward permanent, then HART will conduct an executive search. Mr. Smith clarified that the evaluation has to be done before the end of the interim contract so that an executive search is done while someone is in an Interim position. Chair Miller stated that the evaluation is the determining factor. Director Melendez inquired about the timeline for the evaluation. Mr. Smith stated that the procedure is to send the forms to the Board members for them to fill out on their own and send them back to staff to have the data collected and presented to the board. He noted that the time frame can be within one board meeting. Director Melendez commented that evaluations are typically completed for a year-long period, and asked if it is premature to do a review. Director Suarez inquired about the expiration date of Mr. Seward s contract. Mr. Smith stated that the contract was extended for a year, which would mark the end in December. Director Suarez suggested that the evaluation be done now, and after determining if Mr. Seward will be retained or not, discuss the subject of a yearly evaluation. Director Melendez pointe out negative external impacts of having an interim person in the leading positon as opposed to a permanent one. HART BOARD COMMITTEE REPORTS Chair Miller referred the Board members to the materials in the packet. REPORTS FROM HART BOARD REPRESENTATIVES Chair Miller referred the Board members to the materials in the packet. STATUS REPORTS Chair Miller referred the Board members to the materials in the packet. 1-10

17 Hillsborough Transit Authority Regular Board of Directors Meeting April 2, 2018 PUBLIC INPUT Henry Spells expressed another customer s concerns about the lack of the Route 57LX since she was unable to attend the board meeting. He asked for a private meeting with HART staff about Mission MAX changes. He congratulated all Roadeo winners. Marion Gwizdala, NFTB, recounted his experience on March 24 when an operator was using his cell phone while operating he bus. He reported that he called dispatch, who did not answer, and then customer service who had too many calls on the waiting list. Mr. Gwizdala noted his frustration in reporting a safety issue when dispatch will not pick up the phone. He spoke to cost effectiveness and gave an example of a meeting involving eight HARTPlus clients whose trips were dispatched across four vans when two would have been sufficient. Mr. Gwizdala stated that the wait time for the cab service will not change while the driver knows that he/she is picking up a HARTPlus client. He added that making HARTPlus clients wait to be picked up is an unequal benefit and he hopes that the discrimination will end with the new contract. Director Knight left at 11:00am. OLD BUSINESS Director Murman referenced the memorandum from a group of commuters for 51LX. She stated that when prioritizing, HART must take into consideration the downtown commuters. Director Murman commented that a strong base builds strong ridership and the core commuter groups cannot be left out. NEW BUSINESS There was no new business. ADJOURNMENT The meeting adjourned at 11:08 a.m. ATTEST Commissioner Lesley Les Miller, Chairperson HART Board of Directors Councilmember Mike Suarez, Secretary HART Board of Directors David L. Smith, Esquire HART Board General Counsel 1-11

18 PUBLIC COMMENT WHEN ADDRESSING THE BOARD, please state your name NAME CONTACT INFORMATION REGULAR BOARD OF DIRECTORS MEETING APRIL 2, 2018 GENERAL COMMENT COMMENT ON AGENDA ITEM Jeanette Torres NFB 2A Henry Spells 2e

19 PUBLIC COMMENT REGULAR BOARD OF DIRECTORS MEETING APRIL 2, 2018 NAME GENERAL COMMENT COMMENT ON AGENDA ITEM

20 NAME * STAFF, VISITORS AND MEDIA REGULAR BOARD OF DIRECTORS MEETING APRIL 2, 2018 Danielle Arthur Employee 6517 Christina Buchanan Employee 6575 Lena Petit Employee 6552 Jeff Seward Employee Ruthie Reyes Burckard Employee 6313 Kenyatta Lee Employee 6380 Lucien Campillo Employee Steve Feigenbaun Employee Greg Brackin Employee 6314 Kemly Green Ivan Maldonado Employee 4458 Louis MinardiG Gary Cloyd Transit Advocate

21 NAME Marion Gwizdall NFTB Sandra Siedel 3750 Williams landing circle Colin Mulloy Employee 4435 DIane Randall HART 6623 Brian Allan HART 6614 Ms. Butler citizen Phillip St Pierre HART Sylvia Berrien HART Shannon Haney HART Arlene DiBenigno CONVERSA Kelsey Lehtomaa Frouge CONVERSA Gregory Brackin HART 6314 Carleen Flynn CDM Smith Joan Brown HART 6580 Brooke Basquit HART 6385 Kemly Green HART 3816 david sinclair33615 scott carpenter

22 NAME * cyndy zambella hart 6583 Laura Jean Flowers HART 3026 Lynda Crescemtimi HART Christopher Gleason Transit Advocate Karen Michalski Transit Advocate Sarah McKinley Hillsborough MPO Ming Gao FDOT Clarence Eng KLimley-Horn Katina Kavouklis FDOT

23 BOARD COMMITTEE TRANSMITTAL TO: FROM: MEMBERS OF THE HART BOARD LENA PETIT, CLERK OF THE BOARD DATE: MAY 7, 2018 RE: Resolution #R ~ Authorize the Interim Chief Executive Officer to Award a Three-Year Base with Two One-Year Options Contract for Workers Compensation Legal Services to Bennett, Jacobs & Adams, P.A. and Kelley Kronenberg Finance and Audit Committee Meeting of April 16, 2018 Committee Members Present: Vice Chair McClain, Directors Councilmember Donohue, Harden, Knight, Mechanik, and Commissioner White Committee Member Absent: Chair Melendez Committee Recommendation: The Committee reviewed this action item and voted unanimously to advance it to the full HART Board of Directors at the May 7, 2018 regular Board meeting. Attachments: I. Resolution #R II. Committee Agenda Report 2-1

24 ATTACHMENT I RESOLUTION NO. #R A RESOLUTION AUTHORIZING THE INTERIM CHIEF EXECUTIVE OFFICER TO AWARD A THREE-YEAR BASE WITH TWO ONE-YEAR OPTIONS CONTRACT FOR WORKERS COMPENSATION LEGAL SERVICES TO BENNETT, JACOBS & ADAMS, P.A. AND KELLEY KRONENBERG WHEREAS, the Hillsborough Transit Authority (HART) is in need of two law firms to provide workers compensation legal services; and WHEREAS, a Request for Proposals (RFP) was issued in compliance with HART procurement policies; and WHEREAS, seven proposals were received and evaluated in accordance with the solicitation provisions; and WHEREAS, Bennett, Jacobs & Adams, P.A. and Kelley Kronenberg were deemed to be the top ranking offerors and their prices were determined to be fair and reasonable; and WHEREAS, funding for legal services is included in the operating budget; NOW THEREFORE, BE IT RESOLVED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY THAT: Section 1. The Board of Directors authorizes the Interim Chief Executive Officer to award a three-year base with two one-year options contract for workers compensation legal services to Bennett, Jacobs & Adams, P.A. and Kelley Kronenberg. Section 2. Proper officers of the Hillsborough Transit Authority are authorized to do all things necessary and required in order to implement the terms of the aforementioned contract. Section 3. This resolution shall take effect immediately upon its adoption. PASSED AND ADOPTED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY ON MAY 7, ATTEST: Commissioner Lesley Les Miller, Chairperson HART Board of Directors Councilmember Mike Suarez, Secretary HART Board of Directors David L. Smith, Esquire HART Board General Counsel 2-2

25 ATTACHMENT II Hillsborough Transit Authority Finance and Audit Committee Meeting April 16, 2018 COMMITTEE ACTION ITEM Authorize the Interim Chief Executive Officer to Award a Three-Year Base with Two One- Year Options Contract for Workers Compensation Legal Services to Bennett, Jacobs & Adams, P.A. and Kelley Kronenberg OVERVIEW HART s current contract for legal services in workers compensation discipline expires May HART is in need of support in this category. RECOMMENDATION That the Finance and Audit Committee review the action item authorizing the Interim Chief Executive Officer to award a three-year base with two one-year options contract for workers compensation legal services to Bennett, Jacobs & Adams, P.A. and Kelley Kronenberg; and advance this item to the full HART Board of Directors at the May 7, 2018 regular Board meeting. FINANCIAL IMPACT Funding for legal services is included in the operating budget. BACKGROUND HART s current contract for legal services in workers compensation discipline expires May HART is in need of support in this category. Director Kathleen Shanahan was appointed by the HART Board of Directors to oversee the legal services selection process and as an evaluator on the General Counsel Discipline. PROCUREMENT CONSIDERATIONS On January 26, 2018, a Request for Proposals (RFP) for Legal Services was issued in compliance with HART procurement policies. The solicitation was posted to the HART website as well as DemandStar. Notice of the solicitation was also sent to HART registered vendors. The solicitation was accessed from the HART website by 28 firms and/or individuals. The term of contract shall be for three years from award of contract, with two one-year options not-to-exceed five years. The contract includes labor rates payable for non-routine services that may be required. On February 20, 2018, seven responses were received for Discipline B: Workers Compensation one of which was deemed non-responsive to the solicitation requirements. Review factors were weighted 800 points for technical and 200 points for pricing. Technical factors included: Qualifications of the firm points Qualifications of the staff points Work plan points 2-3

26 ATTACHMENT II Hillsborough Transit Authority Finance and Audit Committee Meeting April 16, 2018 The Selection Committee met on March 20, 2018 to discuss its evaluation findings and was provided an opportunity for rescoring of proposals based upon discussion of findings by the group. Technical proposals were reviewed in compliance with the solicitation provisions and by the Selection Committee, consisting of the Director of Legal Services, Temporary Director of Risk, Manager of Risk, and Hillsborough County Staff Attorney. Technical proposals were determined to be acceptable. Concurrently, price proposals were evaluated. Final scores were as follows: Workers Compensation Services: Rank Offeror Tech Score (800 Max) Price Score (200 Max) Total Score (1000 Max) 1 Kelley Kronenberg Bennett, Jacobs & Adams, P.A Pallo, Marks, Hernandez, Gechijan & DeMay, P.A. 4 Sponsler, Bishop, Koren & Hammer, PA Eraclides, Gelman, Hall & Indek, PA Levy & Levy Bennett, Jacobs & Adams, P.A. and Kelley Kronenberg were deemed to be the top ranking offerors and their prices were determined to be fair and reasonable based on the Agency s independent cost estimate and the Selection Committee. A responsibility review was conducted on the top two firms to include reference and financial capacity checks; all were determined to have the capacity to perform the work. The attorneys proposed are all appropriately licensed and in good standing with the Florida Bar. NEXT STEPS Present the recommendations by the Finance and Audit Committee to the HART Board of Directors at the May 7, 2018 regular Board meeting. Prepared by: Diane Randall, Temp Director of Risk Al Burns, Director of Procurement and Contract Administration Reviewed by: Kenyatta Lee, Chief Administrative Officer & Interim Chief of Staff Approved by: Jeffery Seward, Interim Chief Executive Officer 2-4

27 BOARD COMMITTEE TRANSMITTAL TO: FROM: MEMBERS OF THE HART BOARD LENA PETIT, CLERK OF THE BOARD DATE: MAY 7, 2018 RE: Resolution #R ~ Authorize the Interim Chief Executive Officer and Staff to Implement Daily Route 275LX Serving the Wiregrass Park and Ride, New Tampa, University Area Transit Center, Marion Transit Center, and Tampa International Airport Finance and Audit Committee Meeting of April 16, 2018 Committee Members Present: Vice Chair McClain, Directors Councilmember Donohue, Harden, Knight, Mechanik, and Commissioner White Committee Member Absent: Chair Melendez Committee Recommendation: The Committee reviewed this action item and voted unanimously to advance it to the full HART Board of Directors at the May 7, 2018 regular Board meeting. Attachments: I. Resolution #R II. Committee Agenda Report 2-5

28 ATTACHMENT I RESOLUTION NO. #R AUTHORIZE THE INTERIM CHIEF EXECUTIVE OFFICER AND STAFF TO IMPLEMENT DAILY ROUTE 275LX SERVING THE WIREGRASS PARK AND RIDE, NEW TAMPA, UNIVERSITY AREA TRANSIT CENTER, MARION TRANSIT CENTER, AND TAMPA INTERNATIONAL AIRPORT WHEREAS, HART seeks to use Transit Urban Corridor Grant funds to implement Route 275LX to replace the 51LX. Route 275LX will service Wesley Chapel and connect Pasco County Public Transportation (PCPT) Route 54, New Tampa/University area, downtown Tampa, and Tampa International Airport; and WHEREAS, HART presently possesses Transit Urban Corridor grant funding for routes 20X and 275LX with renewals due this summer; and WHEREAS, funding is 100% FDOT and no local match is required for the funds; and WHEREAS, HART will be working closely with FDOT to secure future funding to assure long-term commitment to the 275LX; NOW THEREFORE, BE IT RESOLVED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY THAT: Section 1. The HART Board of Directors authorizes the Interim Chief Executive and staff to implement daily Route 275LX serving the Wiregrass Park and Ride, New Tampa, University Area Transit Center, Marion Transit Center, and Tampa International Airport. Section 2. Proper officers of the Hillsborough Transit Authority are authorized to do all things necessary and required in order to implement the route. Section 3. This resolution shall take effect immediately upon its adoption. PASSED AND ADOPTED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY ON MAY 7, ATTEST: Commissioner Lesley Les Miller, Chairperson HART Board of Directors Councilmember Mike Suarez, Secretary HART Board of Directors David L. Smith, Esquire HART Board General Counsel 2-6

29 ATTACHMENT II Hillsborough Transit Authority Finance and Audit Committee Meeting April 16, 2018 COMMITTEE ACTION ITEM Authorize the Interim Chief Executive Officer and Staff to Implement Daily Route 275LX Serving the Wiregrass Park and Ride, New Tampa, University Area Transit Center, Marion Transit Center, and Tampa International Airport OVERVIEW Staff seeks authorization to use Transit Urban Corridor Grant funds to implement Route 275LX to replace the 51LX. Route 275LX will serve Wesley Chapel and connect Pasco County Public Transportation (PCPT) Route 54, New Tampa/University area, downtown Tampa, and Tampa International Airport. RECOMMENDATION That the Finance and Audit Committee review the action item authorizing the Interim Chief Executive Officer and staff to implement daily Route 275LX serving the Wiregrass Park and Ride, New Tampa, University Area Transit Center, Marion Transit Center, and Tampa International Airport; and advance this item to the full HART Board of Directors at the May 7, 2018 regular Board meeting. FINANCIAL IMPACT HART presently possesses Transit Urban Corridor grant funding for routes 20X and 275LX with renewals due this summer. Cost to provide the 275LX is estimated $1,500,000 annually after fare revenue. Funding is 100% FDOT and no local match is required for the funds. Between currently committed grant funds and future renewals, HART can sustain the 20X and the 275LX through FY19. HART will be working closely with FDOT to secure future funding to assure long-term commitment to the 275LX. BACKGROUND In conjunction with the FDOT Transit Urban Corridor Grant program, HART has been operating Route 51LX (New Tampa Limited Express) since FY Ridership on this route has been declining since FY 2014 and is continuing to decline in FY Route 51LX is projected to serve fewer than 10,000 passengers with passengers per revenue mile less than 10 and is considered an underperforming route. HART is working with FDOT on a proposal to replace Route 51LX with Route 275LX, a more robust regional service. Route 275LX was presented in the Comprehensive Operations Analysis-Mission MAX process and is listed in the FY 2018 FY 2027 HART Transit Development Plan. Route 275LX is proposed to connect to PCPT s cross-county Route 54 at the joint PCPT-HART park and ride at Florida Hospital/Wesley Chapel, provide local service in New Tampa, provide direct express service between University Area Transit Center and downtown Tampa, and either terminate at Marion Transit Center or proceed as an express to Tampa International Airport. Three alternatives were vetted through ten public outreach sessions, four on-board sessions for the 51LX, and one open house meeting during March 2018, culminating in a public hearing on March 28, responses were received with the majority requesting the option to include the airport service from downtown. HART staff is recommending the route include the 2-7

30 ATTACHMENT II Hillsborough Transit Authority Finance and Audit Committee Meeting April 16, 2018 connection to the airport based on public input. HART staff will work closely with FDOT for service beyond FY 2019 for both Route 20X and 275LX service. NEXT STEPS Present the recommendation by the Finance and Audit Committee to the HART Board of Directors at the May 7, 2018 Board meeting. Prepared by: Phillip St Pierre, Manager of Scheduling Services Reviewed by: Ruthie Reyes Burckard, Chief Operating Officer Approved by: Jeffery Seward, Interim Chief Executive Officer 2-8

31 BOARD COMMITTEE TRANSMITTAL TO: FROM: MEMBERS OF THE HART BOARD LENA PETIT, CLERK OF THE BOARD DATE: MAY 7, 2018 RE: Resolution #R ~ Authorize the Interim Chief Executive Officer to Execute a Third Amendment to the Existing Memorandum of Understanding (MOU) between the Hillsborough Transit Authority (HART) and the Tampa Bay Regional Transit Authority (TBARTA) Extending the Termination Date until December 31, 2019 Finance and Audit Committee Meeting of April 16, 2018 Committee Members Present: Vice Chair McClain, Directors Councilmember Donohue, Harden, Knight, Mechanik, and Commissioner White Committee Member Absent: Chair Melendez Committee Recommendation: The Committee reviewed this action item and voted unanimously to advance it to the full HART Board of Directors at the May 7, 2018 regular Board meeting. Attachments: I. Resolution #R II. Committee Agenda Report 2-9

32 ATTACHMENT I RESOLUTION NO. #R AUTHORIZE THE INTERIM CHIEF EXECUTIVE OFFICER TO REINSTATE AND EXECUTE A THIRD AMENDMENT TO THE EXISTING MEMORANDUM OF UNDERSTANDING (MOU) BETWEEN THE HILLSBOROUGH TRANSIT AUTHORITY (HART) AND THE TAMPA BAY REGIONAL TRANSIT AUTHORITY (TBARTA) EXTENDING THE TERMINATION DATE UNTIL DECEMBER 31, 2019 WHEREAS, HART is the founding agency of the Regional Fare Collection Working Group comprised of transit service providers throughout the region including: Citrus County, Manatee County Area Transit, Pasco County Public Transportation, Pinellas Suncoast Transit Authority, Polk Transit Authority, The Hernando Express, Sarasota County Transit, and the Florida Department of Transportation (Districts One and Seven); and WHEREAS, the Working Group is developing the requirements for a proposed online regional ticketing portal to be developed for passengers of all member agencies to reload and manage its fare media, as well as an epi-center for regional fare policy, procedures and costs for passengers throughout the region; and WHEREAS, TBARTA is an agency of the State of Florida created to improve mobility and to plan, develop, finance, construct, own, purchase, operate, maintain, relocate, equip, repair, manage, and expand multimodal transportation systems and options for passengers and freight in Hernando, Hillsborough, Pasco, Pinellas, and Sarasota Counties; and WHEREAS, HART, for the benefit of the region and the Working Group, wishes to work with TBARTA s One-Call/One-Click project for inclusion of the regional fare collection project; and WHEREAS, HART and TBARTA, in the spirit of regional cooperation and collaboration, wish to reinstate and extend the MOU Termination date until December 31, 2019; NOW THEREFORE, BE IT RESOLVED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY THAT: Section 1: The HART Board of Directors authorizes the Interim Chief Executive Officer to reinstate and execute a third amendment to the existing MOU between the HART and TBARTA extending the termination date until December 31, Section 2: Proper officers of HART are authorized to do all things necessary and required in order to reinstate and execute the amendment to the MOU. Section 3: This resolution shall take effect immediately upon its adoption. PASSED AND ADOPTED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY ON MAY 7, ATTEST: Councilmember Mike Suarez, Secretary HART Board of Directors Commissioner Lesley Les Miller, Chairperson HART Board of Directors David L. Smith, Esquire HART Board General Counsel 2-10

33 ATTACHMENT II Hillsborough Transit Authority Finance and Audit Committee Meeting April 16, 2018 COMMITTEE ACTION ITEM Authorize the Interim Chief Executive Officer to Execute a Third Amendment to the Existing Memorandum of Understanding (MOU) between the Hillsborough Transit Authority (HART) and the Tampa Bay Regional Transit Authority (TBARTA) Extending the Termination Date until December 31, 2019 OVERVIEW HART is requesting an extension to an existing MOU with TBARTA to provide funding to support the Regional Fare Collection Project. The existing MOU expired on February 28, This extension is to allow TBARTA s cash flow plan to support the project. TBARTA cannot pay out the entire amount of the grant at one time. The requested extension facilitates a reasonable cash flow to contribute to the payment of the project and prevent any hardship to TBARTA. RECOMMENDATION That the Finance and Audit Committee approve the action item authorizing the Interim Chief Executive Officer to execute an amendment to the existing Memorandum of Understanding (MOU) between the Hillsborough Transit Authority (HART) and the Tampa Bay Regional Transit Authority (TBARTA) extending the termination date until December 31, 2019; and advance this item to the full HART Board of Directors at the May 7, 2018 regular Board meeting. FINANCIAL IMPACT This extension will guarantee that HART receives the funding in the amount of $267,400, which was agreed upon the original MOU to be contributed by TBARTA to the project. BACKGROUND HART envisions this to be a centralized approach eliminating the need for each Working Group member to maintain its own back-office passenger online fare utility; TBARTA s proposed One- Call/One-Click web-service would be utilized as that regional informational epi-center allowing users from all agencies to research regional fares, route connectivity, fare media variety, and education on the overall regional fare system, while also providing links to the future back-office utility that will allow passengers to manage their fare accounts, including the loading and reloading of fare media. As the State of Florida evolves its back-office technology and requirements for SunPass, SunRail, and expressways, the Working Group and TBARTA will keep abreast of those developments to ascertain where and when the two systems may be able to be integrated or complement one another. HART and the Working Group, as an early phase of this effort, will focus on providing more than 94,000 veterans, representing the fourth highest concentration of veterans in the State of Florida, and over 11.2 million transit dependent citizens with accessibility to the region s transit systems through a unified regional fare structure, fare media, and informational web outlet. A central portal for these riders to access fare information, route data specific to either VA support facilities or healthcare centers, general medical and job-related support resources, and educational facilities will be developed as part of the overall Regional Revenue Collection and 2-11

34 ATTACHMENT II Hillsborough Transit Authority Finance and Audit Committee Meeting April 16, 2018 Inter-Jurisdictional Mobility Project. TBARTA, in the spirit of regional cooperation and collaboration, recognizes the regional benefit to the development of a single fare collection system, fare media that has regional interoperability, and related products and studies and wishes to contribute to its development and implementation. NEXT STEPS Present the recommendation by the Finance and Audit Committee to the full HART Board of Directors at the May 7, 2018 Regular Board Meeting. Prepared by: Reviewed by: Emmanuel Nunez, Manager of Retail Sales & Revenue Lucien Campillo, Interim Chief Financial Officer Approved by: Jeffery Seward, Interim Chief Executive Officer 2-12

35 ATTACHMENT II THIRD AMENDMENT REINSTATING AND EXTENDING MEMORANDUM OF UNDERSTANDING BETWEEN THE TAMPA BAY REGIONAL TRANSIT AUTHORITY (TBARTA) AND THE HILLSBOROUGH TRANSIT AUTHORITY (HART) This Third Amendment Reinstating and extending the Memorandum of Understanding (MOU) between the Tampa Bay Regional Transit Authority (TBARTA) and the Hillsborough Transit Authority (HART) dated December 12, 2014 is entered into as of the Effective Date (as defined in Section 3 below). WHEREAS, TBARTA and HART entered into the MOU for the purposes of including TBARTA's One-Call/ One-Click project into the regional fare collection project to develop and implement a centralized online regional ticketing portal for transit providers of the Regional Fare Collection Working Group to reload and manage fare media, as well as an "epicenter for regional fare policy, procedures, and costs" for passengers throughout the region (the "Project"). WHEREAS, the term of the MOU commenced on December 12, 2014 and expired on February 28, 2018; and WHEREAS, the Parties wish to reinstate and extend the term of the MOU to December 31, 2019 to allow HART to fully utilize the allocated funding and implement the Project. NOW THEREFORE, in consideration of the mutual covenants contained herein, the Parties agree as follows: 1. Section 4 is hereby amended to reinstate and extend the term of the MOU to December 31, Except as stated in this Third Amendment, all of the terms and provisions of the MOU shall be reinstated and remain in full force and effect. 3. This Third Amendment shall be effective on the last date that it is signed by all of the Parties (the "Effective Date"). (Signatures appear on the following page)

36 ATTACHMENT II APPROVED AND ADOPTED by the Parties: FOR TBARTA: ATTEST: JAMES W. HOLTON, CHAIRMAN DATE: APPROVED AS TO FORM: GENERAL COUNSEL (OFFICIAL SEAL) FOR HART: ATTEST: LESLEY LES MILLER, CHAIRMAN DATE: APPROVED AS TO FORM: GENERAL COUNSEL

37 ATTACHMENT II (OFFICIAL SEAL)

38 BOARD COMMITTEE TRANSMITTAL TO: FROM: MEMBERS OF THE HART BOARD LENA PETIT, CLERK OF THE BOARD DATE: MAY 7, 2018 RE: Resolution #R ~ Authorizing the Chief Executive Officer to Award a Three-Year Base with Two One-Year Options Contract for General Counsel Legal Services Finance and Audit Committee Meeting of April 16, 2018 Committee Members Present: Vice Chair McClain, Directors Councilmember Donohue, Harden, Knight, Mechanik, and Commissioner White Committee Member Absent: Chair Melendez Committee Recommendation: The Committee reviewed this action item and voted unanimously to advance it to the full HART Board of Directors at the May 7, 2018 regular Board meeting. Attachments: I. Resolution #R II. Committee Agenda Report 3-1

39 ATTACHMENT I RESOLUTION NO. #R A RESOLUTION AUTHORIZING THE INTERIM CHIEF EXECUTIVE OFFICER TO AWARD A THREE YEAR CONTRACT WITH TWO ONE-YEAR OPTIONS FOR GENERAL COUNSEL SERVICES TO CONTRACTOR S NAME HERE WHEREAS, Hillsborough Regional Transit (HART) has a need for legal services; and WHEREAS, a Request for Proposals (RFP) was issued in compliance with HART procurement policies; and WHEREAS, three proposals were received and evaluated in accordance with the solicitation provisions; and WHEREAS, the Selection Committee recommend the top two offerors be advanced and make presentations to the Board; and WHEREAS, the top two offerors made presentations to the Board; and WHEREAS, the Board selected CONTRACTOR S NAME HERE as the top firm for General Counsel; and WHEREAS, prices offered were determined to be fair and reasonable; and WHEREAS, the selected law firm was determined to be responsible; and WHEREAS, funding for legal services is included in the operating budget; NOW THEREFORE, BE IT RESOLVED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY THAT: Section 1. The Interim Chief Executive Officer is authorized to award three-year contract with two one-year options for General Counsel Services to CONTRACTOR S NAME HERE. Section 2. Proper officers of the Hillsborough Transit Authority are authorized to do all things necessary and required in order to implement the terms of the aforementioned contract. Section 3. This resolution shall take effect immediately upon its adoption. PASSED AND ADOPTED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY ON MAY 7, ATTEST: Councilmember Mike Suarez, Secretary HART Board of Directors Commissioner Lesley Les Miller, Chairperson HART Board of Directors Sylvia A. Berrien Director of Legal Services 3-2

40 ATTACHMENT II Hillsborough Transit Authority Finance and Audit Committee Meeting April 16, 2018 COMMITTEE ACTION ITEM To Review the Scoring and Recommendations of the Selection Committee and Advance the Top Two Offerors to the Full Board of Directors to Provide Presentations for Final Selection by the Board OVERVIEW The purpose of this item is to review the scoring and recommendation of the Selection Committee and advance the top two offerors GrayRobinson and Bell & Roper to the full Board of Directors to provide presentations on General Counsel Services for final selection by the Board. RECOMMENDATION That the Finance and Audit Committee review the scoring and recommendations of the selection committee; and advance the top two offerors to provide presentations for final selection by the full Board of Directors at the May 7, 2018 regular Board meeting. FINANCIAL IMPACT Funding for legal services is included in the operating budget. BACKGROUND HART current contract for legal services in General Counsel discipline expires in May of HART is in need of support in this category. At the January 8 regular Board meeting, Director Kathleen Shanahan was appointed by the HART Board of Directors to oversee the legal services selection process and as an evaluator on the General Counsel Discipline. PROCUREMENT CONSIDERATIONS On January 26, 2018, a Request for Proposals (RFP) for Legal Services was issued in compliance with HART procurement policies. The solicitation was posted to the HART website as well as DemandStar. Notice of the solicitation was also sent to HART registered vendors. The solicitation was accessed from the HART website by 28 firms and/or individuals. The term of contract shall be for three years from award of contract, with two one-year options not to exceed five years. On February 20, 2018, three responses were received for Discipline A: General Counsel Legal Services. Review factors were weighted 800 points for technical and 200 points for pricing. Technical factors included: Qualifications of the firm points Qualifications of the staff points Work plan points 3-3

41 ATTACHMENT II Hillsborough Transit Authority Finance and Audit Committee Meeting April 16, 2018 The Selection Committee met on March 20, 2018 to discuss its evaluation findings and was provided an opportunity for rescoring of proposals based upon discussion of findings by the group. Technical proposals were reviewed in compliance with the solicitation provisions and by a committee, consisting of Director Kathleen Shanahan, Director of Legal Services, Director of Board Relations and Hillsborough County Staff Attorney. Technical proposals were determined to be acceptable. Concurrently, price proposals were evaluated. Final scores were as follows: General Counsel Legal Services: Rank Offeror Tech Score (800 Max) Price Score (200 Max) Total Score (1000 Max) 1 Gray Robinson Bell & Roper P.A Saxon, Gilmore & Carraway, P.A Prices were determined to be fair and reasonable based on the Agency s independent cost estimate and the evaluation selection committee. A responsibility review was conducted on the top two firms to include reference and financial capacity checks; all were determined to have the capacity to perform the work. The attorneys proposed are all appropriately licensed and in good standing with the Florida bar. NEXT STEPS At the conclusion of discussions, the Board of Directors will advise staff to enter into negotiations with the highest ranked firms to reduce the cost of their initial proposals. Subsequently negotiations will be conducted and staff will receive Best and Final Offers (BAFO) from the firms that a BAFO had been requested. At the May 7, 2018 regular Board meeting the full Board will receive presentations from the top two offerors. The top ranking offeror will be awarded the contract. Prepared by: Sylvia Berrien, Director of Legal Services Reviewed by: Kenyatta Lee, Chief Administrative Officer & Interim Chief of Staff Approved by: Jeffery Seward, Interim Chief Executive Officer 3-4

42 BOARD COMMITTEE TRANSMITTAL TO: FROM: MEMBERS OF THE HART BOARD LENA PETIT, CLERK OF THE BOARD DATE: MAY 7, 2018 RE: Resolution #R ~ Authorize the Interim Chief Executive Officer to Award a Three-Year Base with Two One-Year Options Contract for Labor and Employment Legal Services to the Top Two Firms Finance and Audit Committee Meeting of April 16, 2018 Committee Members Present: Vice Chair McClain, Directors Councilmember Donohue, Harden, Knight, Mechanik, and Commissioner White Committee Member Absent: Chair Melendez Committee Recommendation: The Committee reviewed this action item and voted unanimously to advance it to the full HART Board of Directors at the May 7, 2018 regular Board meeting. Attachments: I. Resolution #R II. Committee Agenda Report 3-5

43 ATTACHMENT I RESOLUTION NO. #R A RESOLUTION AUTHORIZING THE CHIEF EXECUTIVE OFFICER TO AWARD A TWO-YEAR CONTRACT WITH TWO ONE-YEAR OPTIONS FOR LABOR AND EMPLOYMENT SERVICES TO CONTRACTOR S NAME HERE and WHEREAS, the Hillsborough Regional Transit (HART) has a need for legal services; WHEREAS, a Request for Proposals RFP was issued in compliance with HART procurement policies; and WHEREAS, four proposals were received and evaluated in accordance with the solicitation provisions; and WHEREAS, prices offered were determined to be fair and reasonable; and WHEREAS, CONTRACTOR S NAME HERE was determined to be responsible; and WHEREAS, funding for legal services is included in the operating budget; NOW THEREFORE, BE IT RESOLVED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY THAT: Section 1. The Interim Chief Executive Officer is authorized to award a three-year contract with two one-year options for Labor and Employment Services to CONTRACTOR S NAME HERE. Section 2. Proper officers of the Hillsborough Transit Authority are authorized to do all things necessary and required in order to implement the terms of the aforementioned contract. Section 3. This resolution shall take effect immediately upon its adoption. PASSED AND ADOPTED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY ON MAY 7, ATTEST: Councilmember Mike Suarez, Secretary HART Board of Directors Commissioner Lesley Les Miller, Chairperson HART Board of Directors Sylvia A. Berrien Director of Legal Services 3-6

44 COMMITTEE ACTION ITEM ATTACHMENT II Hillsborough Transit Authority Finance and Audit Committee Meeting April 16, 2018 Authorize the Interim Chief Executive Officer to Award a Three-Year Base with Two One- Year Options Contract for Labor and Employment Legal Services to the Top Two Firms OVERVIEW HART s current contract for legal services in the Labor and Employment discipline expires in May of HART is in need of support in this category. RECOMMENDATION That the Finance and Audit Committee review the action item authorizing the Interim Chief Executive Officer to award a three-year base with two one-year options contract for Labor and Employment legal services to the top two firms; and advance the item to the full HART Board of Directors at the May 7, 2018 regular Board meeting. FINANCIAL IMPACT Funding for legal services is included in the operating budget. BACKGROUND The current contract for legal services in labor and employment discipline expires in May of HART is in need of support in this category. At the January 8 regular Board meeting, Director Kathleen Shanahan was appointed by the HART Board of Directors to oversee the legal services selection process and as an evaluator on the General Counsel Discipline. PROCUREMENT CONSIDERATIONS On January 26, 2018, a Request for Proposals (RFP) 7819 for Legal Services was issued in compliance with HART procurement policies. The solicitation was posted to the HART website as well as DemandStar. Notice of the solicitation was also sent to HART registered vendors. The solicitation was accessed from the HART website by 28 firms and/or individuals. Four qualifying proposals were received and evaluated in accordance with HART s procurement policies, one of which was deemed non-responsive. Bell & Roper, GrayRobinson, and Bennett, Jacobs & Adams were deemed to be the top ranking offerors and their prices were determined to be fair and reasonable. Review factors were weighted 800 points for technical and 200 points for pricing. Technical factors included: Qualifications of the firm points Qualifications of the staff points Work plan points The Selection Committee met on March 20, 2018 to discuss its evaluation findings and was provided an opportunity for rescoring of proposals based upon discussion of findings by the group. Technical proposals were reviewed in compliance with the solicitation provisions and by a 3-7

45 ATTACHMENT II Hillsborough Transit Authority Finance and Audit Committee Meeting April 16, 2018 committee, consisting of the Director of Legal Services, Director of Human Resources and EEO Officer, Director of Transportation, and Hillsborough County Staff Attorney. Technical proposals were determined to be acceptable. Concurrently, price proposals were evaluated. Final scores were as follows: Labor & Employment Legal Services: Rank Offeror Tech Score (800 Max) Price Score (200 Max) Total Score (1000 Max) 1 Bell & Roper P.A Gray Robinson Bennett, Jacobs and Adams P.A Prices were determined to be fair and reasonable based on the Agency s independent cost estimate and the evaluation selection committee. A responsibility review was conducted on the top two firms to include reference and financial capacity checks; all were determined to have the capacity to perform the work. The attorneys proposed are all appropriately licensed and in good standing with the Florida bar. The term of contract shall be for three years from award of contract, with two one year options not to exceed five years. The contract includes labor rates payable for non-routine services that may be required. If either Bell & Roper or GrayRobinson is awarded a contract for General Counsel discipline, it will serve in that capacity and not as Labor & Employment Counsel. NEXT STEPS Present the recommendations by the Finance and Audit Committee to the HART Board of Directors at the May 7, 2018 regular Board meeting. Prepared by: Sylvia Berrien, Director of Legal Services Al Burns, Director of Procurement and Contracts Administration Reviewed by: Kenyatta Lee, Chief Administrative Officer & Interim Chief of Staff Approved by: Jeffery Seward, Interim Chief Executive Officer 3-8

46 Hillsborough Transit Authority Board of Directors Meeting May 7, 2018 BOARD ACTION ITEM Resolution #R ~Authorize Staff to Conduct Public Outreach, Solicit Public Input, and Conduct a Public Hearing on a Proposal to Create Route 48 serving the City of Temple Terrace OVERVIEW The Route 57 serving Temple Terrace was eliminated during Mission MAX service realignment. Staff proposes to utilize available funding and future grant funding to institute a new Route 48, a shorter more efficient version of the Route 57 with demonstrated low productivity areas not included in the new Route. FINANCIAL IMPACT The Route 48 would be funded by a combination of funds received from Hillsborough County, HyperLINK, designated for the Temple Terrace area, and FDOT Commuter Assistance Program. Projected costs for fiscal year 2018 (starting July 1) and fiscal year 2019 are as follows: FY18 July 1, 2018 until end of FY Hours/day # of days FY18 Hours Cost Details Span Frequency $ 196, Daily service 6a-10p Hourly $ 140, weekday only 6a-10p Hourly $ 168, No Sunday service 6a-10p Hourly FY19 Hours/day # of days FY19 Hours Cost Details Span Frequency $ 786, Daily service 6a-10p Hourly $ 541, weekday only 6a-10p Hourly $ 653, No Sunday service 6a-10p Hourly 3-9

47 Hillsborough Transit Authority Board of Directors Meeting May 7, 2018 BACKGROUND One of the service eliminations enacted from the FY2017 COA (Mission MAX), was the Route 57 serving the City of Temple Terrace. The Route 48 would run hourly and serve the key areas vacated by the former Route 57. Terminus points would provide connections to eight HART routes plus the USF Bull Runner at the University Area Transit Center and six routes at Route 48 would operate either weekdays only, weekdays plus Saturday, or seven days per week. The route would be a shorter, more efficient version of the Route 57 with demonstrated low productivity areas not included in the new Route. The proposed route configuration to take to the public is represented in the map below: In its first full year of operation, the Route 48 is forecasted to provide 150,000 rides annually, with approximately 12 passengers per revenue hour. Routing for the Route 48 will provide service to most of the major ridership hubs vacated by the elimination of Route

48 Hillsborough Transit Authority Board of Directors Meeting May 7, 2018 NEXT STEPS Following the approval by the HART Board of Directors, staff will present the plans for the Route 48 to current area riders and the public by on-board flyers and noticed meetings with patrons, conduct a noticed public hearing, and return to the HART Board at the June 4, 2018 meeting to report the results of the outreach and receive final recommendation on how to proceed with the Route 48. Prepared by: Steve Feigenbaum, Director of Service Development Reviewed by: Ruthie Reyes-Burckard, Chief of Operations Approved by: Jeffery C. Seward, Interim Chief Executive Officer Attachment: Resolution #R

49 ATTACHMENT RESOLUTION NO. #R AUTHORIZE STAFF TO CONDUCT PUBLIC OUTREACH, SOLICIT PUBLIC INPUT, AND CONDUCT A PUBLIC HEARING ON A PROPOSAL TO CREATE ROUTE 48 SERVING THE CITY OF TEMPLE TERRACE WHEREAS, the Hillsborough Transit Authority (HART) is the public transportation provider for Hillsborough County, Florida; and WHEREAS, the Route 57 serving Temple Terrace was eliminated during Mission MAX service realignment; and WHEREAS, proposed Route 48 would be a shorter more efficient version of the Route 57 with demonstrated low productivity areas not included in the new Route; and WHEREAS, Route 48 would be funded by a combination of funds received by Hillsborough County, HyperLINK designated for the Temple Terrace area, and FDOT Commuter Assistance program; NOW THEREFORE, BE IT RESOLVED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY THAT: Section 1. Staff is authorized to conduct public outreach, solicit public input, and conduct a public hearing on a proposal to create route 48 serving the City of Temple Terrace. Section 2. Proper officers of the Hillsborough Transit Authority are authorized to do all things necessary and required in order to implement the service plan. Section 3. This resolution shall take effect immediately upon its adoption. PASSED AND ADOPTED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY ON MAY 7, ATTEST: Commissioner Lesley Miller Jr., Chairperson HART Board of Directors Councilmember Mike Suarez, Secretary HART Board of Directors David L. Smith, Esquire HART Board General Counsel 3-12

50 Hillsborough Transit Authority Board of Director Meeting May 7, 2018 BOARD ACTION ITEM Resolution #R Authorize Staff to Conduct Public Outreach, Solicit Public Input, and Conduct a Public Hearing on a Proposal to Eliminate the Current Route 96 (Weekday In- Towner) and Route 97 (Saturday In-Towner) OVERVIEW Due in part to service limitations and in part to competition and duplication from superior services such as the Downtown Partnership s Downtowner and Uber/Lyft, the In-Towner continues to underperform. In addition, the trolley vehicles are nearing or have surpassed their expected life expectancy. FINANCIAL IMPACT The City of Tampa presently provides approximately $230,000 for the two routes, which is the full direct cost of the services. These funds would be redirected to support the Downtowner. BACKGROUND HART has been operating a circulator shuttle in downtown Tampa since fiscal year It started as free service operating on ten-minute frequency, and ridership was initially high. However, in spite of good initial numbers, ridership has steadily declined, along with the frequency and span of the service. Since fiscal year 2013, the City of Tampa has paid for the continuation of the In- Towner and, in fiscal year 2017, a Saturday service was added. Due in part to service limitations and in part to competition and duplication from other services, such as the Downtown Partnership s Downtowner and Uber/Lyft, the In-Towner continues to underperform. In addition, the trolley vehicles are nearing or have surpassed their expected life expectancy. Below is the data for the In-Towner beginning FY2000. FY ,931 FY ,281 FY ,018 FY ,106 FY ,155 FY ,150 FY ,695 FY ,889 FY ,246 FY ,469 FY ,117 FY ,882 FY ,509 FY ,408 FY ,374 FY ,000 est. FY ,408 FY ,911 FY ,881 FY ,000 est. Source: HART Ridership Database Route Cost per Passenger Trip FY 2018 Weekday In-Towner $8.12 Saturday In-Towner $19.42 HART Average $3.39 Source: HART Ridership Database and NTD Financial Report Route Passengers per Revenue Hour Weekday In-Towner 8.92 Saturday In-Towner 3.40 HART Average (Local)

51 Hillsborough Transit Authority Board of Directors Meeting May 7, 2018 Source: HART Ridership Database and Ridership Reports Two items to note of in the above tables: 1. In-Towner ridership has been declining for a number of years 2. Efficiency, both cost and productivity, lags far behind the HART system averages. NEXT STEPS Following the approval by the HART Board of Directors, staff will present the plan to current In- Towner riders and the public by on-board flyers and noticed meetings with patrons, conduct a noticed public hearing, and return to the HART Board at the June 4, 2018 meeting to report the results of the outreach and receive final recommendation on how to proceed. Prepared by: Steve Feigenbaum, Director of Service Development Reviewed by: Ruthie Reyes-Burckard, Chief of Operations Approved by: Jeffery C. Seward, Interim Chief Executive Officer Attachment: Resolution #R

52 ATTACHMENT RESOLUTION NO. #R A RESOLUTION AUTHORIZING STAFF TO CONDUCT PUBLIC OUTREACH, SOLICIT PUBLIC INPUT, AND CONDUCT A PUBLIC HEARING ON A PROPOSAL TO ELIMINATE THE CURRENT ROUTE 96 (WEEKDAY IN-TOWNER) AND ROUTE 97 (SATURDAY IN-TOWNER) WHEREAS, the Hillsborough Transit Authority (HART) is the public transportation provider for Hillsborough County, Florida; and WHEREAS, Ridership on Routes 96 and 97 has steadily declines; and WHEREAS, the trolley vehicles are nearing or have surpassed their expected life expectancy; and WHEREAS, funds currently provided by the City of Tampa would be redirected to support the Downtowner; and WHEREAS, HART has two current transit service plans guiding service development: the 2017 Comprehensive Operations Analysis and the FY 2018 FY2027 Transit Development Plan; NOW THEREFORE, BE IT RESOLVED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY THAT: Section 1. Staff is authorized to conduct public outreach, solicit public input, and conduct a public hearing on a proposal to eliminate the current Route 96 (weekday In-Towner) and Route 97 (Saturday In-Towner). Section 2. Proper officers of the Hillsborough Transit Authority are authorized to do all things necessary and required in order to implement the service plan. Section 3. This resolution shall take effect immediately upon its adoption. PASSED AND ADOPTED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY ON MAY 7, ATTEST: Commissioner Lesley Les Miller, Chairperson HART Board of Directors Councilmember Mike Suarez, Secretary HART Board of Directors David L. Smith, Esquire HART Board General Counsel 3-15

53 Hillsborough Transit Authority Board of Directors Meeting May 7, 2018 BOARD ACTION ITEM Resolution #R ~ Authorize the Interim Chief Executive Officer to Execute a Joint Participation Agreement (JPA) for $270,000 Between the Hillsborough Transit Authority (HART) and the Florida Department of Transportation (FDOT) for the Tampa Innovation District s Circulator Service OVERVIEW This action item seeks to authorize the execution of a JPA for $270,000 between HART and FDOT to implement a circulator service in the Tampa Innovation District. This circulator service is aimed at providing district-wide connections to major employment and retail centers, including USF. The service will support economic development, cost effective transportation, and serve as a critical part of the USF-Downtown-airport connection and regional transit solution. FINANCIAL IMPACT The total received from FDOT will be $270,000, without any required match. HART will be contributing an additional $175,000 from its General Fund. The total estimated annual cost for the service is $850,000 with the remaining $405,000 being comprised by a consortium of contracted private partner contributions and advertising. BACKGROUND The Tampa Innovation District, or!p is a multi-jurisdictional district founded in Bounded by Busch Blvd to the South, Bearss Ave to the North, and interstates 75 and 275 to the east and west, the district holds 74,000 jobs and 4,100 companies and is recognized as one of the region s technology hubs. In October of 2017, the!p Mobility Master Plan was completed and proposed a number of innovative mobility solutions. From the Master Plan, the Innovation District Circulator was identified as a key component to the success of the district. The!p circulator will connect the major destination in the!p Core, providing service between the district s major employment, medical, shopping, dining and entertainment destination attractions. The circulator will work to supplement existing transit provided by USF Bull Runner and HART. The program will be funded by number of public and private entities including HART, FDOT, Busch Gardens, Florida Hospital, Moffit, and USF. NEXT STEPS Present recommendation to the HART Board of Directors at the May 7, 2018 Board meeting. Attachment: Prepared by: Steve Feigenbaum, Director of Service Planning Reviewed by: Ruthie Reyes-Burckard, Chief Operating Officer Approved by: Jeffery C. Seward, Interim Chief Executive Officer Resolution #R

54 ATTACHMENT RESOLUTION NO. # R AUTHORIZE THE CHIEF EXECUTIVE OFFICER TO EXECUTE A JOINT PARTICIPATION AGREEMENT (JPA) BETWEEN THE HILLSBOROUGH TRANSIT AUTHORITY (HART) AND THE FLORIDA DEPARTMENT OF TRANSPORTATION (FDOT) TO FUND, IN PART, THE TAMPA INNOVATION DISTRICT CIRCULATOR. WHEREAS, HART will be partnering with multiple public and private entities in the implementation of circulator service in the Tampa Innovation District; and WHEREAS, FDOT has identified $270,000 to assist with the implementation of the Tampa Innovation Circulator, and WHEREAS, HART has identified $175,000 in additional funds from the HART General Fund in Fiscal Years 2019; and WHEREAS, This service will be in partnership with multiple parties that will require contractual agreements from private contributors prior to service being implemented; NOW THEREFORE, BE IT RESOLVED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY THAT: Section 1. The Chief Executive Officer is authorized to execute a JPA between HART and the FDOT to accept funds to fund, in part, the Tampa Innovation District Circulator. Section 2. Proper officers of the Hillsborough Transit Authority are authorized to do all things necessary and required in order to implement the terms of the aforementioned agreement. Section 3. This resolution shall take effect immediately upon its adoption. PASSED AND ADOPTED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY ON MAY 7, ATTEST: Commissioner Lesley Les Miller, Chairperson HART Board of Directors Councilmember Mike Suarez, Secretary HART Board of Directors David L. Smith, Esquire HART Board General Counsel 3-17

55 Hillsborough Transit Authority Board of Directors Meeting May 7, 2018 BOARD ACTION ITEM Resolution #R ~ Authorizing the Interim Chief Executive Officer to Execute a Joint Participation Agreement (JPA) Between the Hillsborough Transit Authority (HART) and the Florida Department of Transportation (FDOT) to Utilize Commuter Development Program Funds for Route 48 Temple Terrace Implementation in FY18/FY19 OVERVIEW This action item seeks to authorize HART and FDOT to execute a JPA regarding Service Development Grant Funds to implement Route 48 in fiscal year This route will reintroduce service back in the Temple Terrace area, previously removed with the Route 57 reallocation during Mission MAX. The proposed grant program will require a 50% match from FDOT and HART. HART staff is requesting Board approval for public outreach and a public hearing regarding the Route 48 plan in conjunction with this JPA action item. FINANCIAL IMPACT The total received from FDOT Commuter Development program will be $216,000. HART will be required to match the $216,000. This will be a total of $432,000 dedicated to the route implementation in FY18 and FY19. Total costs estimated for Route 48 during FY18 range from $140,000 to $196,000 depending on service levels. The range of costs for FY19 for Route 48 is estimated to range $541,000 to $786,000 depending on service levels. Unused funds from FY18 will be utilized for costs associated with FY19 service. In addition to the above Commuter Development program funding, HART staff is working with FDOT to find additional funding to cover additional FY19 costs. BACKGROUND HART has a pending application for Route 48 to serve the Temple Terrace area to provide services in FY20 through FDOT Commuter Development program. The need for transportation service implementation has become necessary due to area development and public/institutional requests. HART has been working with FDOT and have identified a possible funding source utilizing the funds in FY18 and part of FY19 to get the Route 48 operational prior to FY20. HART staff will also be requesting approval present plan to the public through public outreach and public hearing in a separate action item requested during the May 7, 2018 regular Board of Directors meeting. NEXT STEPS If approved for public outreach and approved to execute JPA, HART staff will continue to work with FDOT to proceed with JPA execution. Prepared by: Phillip St Pierre, Manager of Scheduling Services Reviewed by: Ruthie Reyes-Burckard, Chief Operating Officer Approved by: Jeffery C. Seward, Interim Chief Executive Officer Attachment: Proposed Resolution #R

56 ATTACHMENT RESOLUTION NO. # R AUTHORIZE THE INTERIM CHIEF EXECUTIVE OFFICER TO EXECUTE A JOINT PARTICIPATION AGREEMENT (JPA) BETWEEN THE HILLSBOROUGH TRANSIT AUTHORITY (HART) AND THE FLORIDA DEPARTMENT OF TRANSPORTATION (FDOT) TO UTILIZE COMMUTER DEVELOPMENT PROGRAM FUNDS FOR ROUTE 48 TEMPLE TERRACE IMPLEMENTATION IN FY18/FY19 WHEREAS, HART will be reintroducing service to the Temple Terrace area via Route 48 beginning July 2018; and WHEREAS, FDOT has identified $216,000 to assist with the implementation of the Route 48; and WHEREAS, HART has identified $216,000 in matching funds from the HART General Fund in Fiscal Years 2018/2019; NOW THEREFORE, BE IT RESOLVED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY THAT: Section 1. The Interim Chief Executive Officer is authorized to Execute a Joint Participation Agreement (JPA) between the Hillsborough Transit Authority (HART) and the Florida Department of Transportation (FDOT) to utilize Commuter Development Program Funds for Route 48 Temple Terrace implementation in FY18/FY19. Section 2. Proper officers of the Hillsborough Transit Authority are authorized to do all things necessary and required in order to implement the terms of the aforementioned agreement. Section 3. This resolution shall take effect immediately upon its adoption. PASSED AND ADOPTED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY ON MAY 7, ATTEST: Commissioner Lesley Les Miller, Chairperson HART Board of Directors Councilmember Mike Suarez, Secretary HART Board of Directors David L. Smith, Esquire HART Board General Counsel 3-19

57 Hillsborough Transit Authority Board of Directors Meeting May 7, 2018 GENERAL COUNSEL S REPORT HART Interim Chief Executive Officer s Performance Evaluation OVERVIEW Performance appraisal provides an opportunity for each Board member of the Hillsborough Transit Authority (HART) to formally review, document, and recognize accomplishments for the Interim Chief Executive Officer (ICEO). BACKGROUND HART entered into agreement with Mr. Seward on December 5, On January 8, 2018, the HART Board of Directors voted to extend the term of this employment agreement until November 30, At the regular April Board meeting, the Board voted to conduct a performance review for Jeffrey C. Seward, and report results at the May 7 Board meeting. The Board members completed the performance appraisal form for the performance review period from January 2018 through April DISCUSSION Rating Criteria & Explanation The evaluation form rates employee performance in eight different work trait areas, and gives the option of entering comments related to each category. These comments may include responses to specific questions and any observations you believe appropriate and pertinent to the rating period. Separately, space was provided for an optional narrative evaluation, the opportunity to provide additional feedback. Each work trait has a rating range from 1 to 4 points. Each work trait is described and a rating explanation is given on the evaluation form; the following criterion determines each rating level: 1 = Unacceptable Performance The incumbent does not meet the performance expectations and/or demonstrates an unacceptably poor level of competency in the evaluation area. Significant improvement in the short-term is required. This rating describes the employee whose performance consistently is below expectations. The employee may actually be doing things that negatively affect others performance or put HART at risk. 2 = Needs Improvement: The incumbent demonstrates only a moderate level of proficiency in the required competency. Additional training or commitment is required. This rating describes the employee who meets only the minimum position requirements and whose performance needs improvement through development, experience and/or application. 3 =Meets Expectations: The incumbent generally meets performance expectations while demonstrating proficiency in the required competency. This rating describes the employee whose overall performance is good but still has room for growth. 4-1

58 Hillsborough Transit Authority Board of Directors Meeting May 7, = Exceeds Expectations: The incumbent exceeds performance expectations while demonstrating a high level of proficiency in the required competency. This rating describes the employee who has surpassed expected results in a substantial manner on the objective. 5 = Outstanding Performance: The incumbent far exceeded expected results on the objective such that the organizational goals were achieved that otherwise would not have been. This rating is used as recognition for extraordinary accomplishments that have significant impact on the organization, meet or exceed expectations in spite of unusually challenging circumstances, or created results that pave the way for others and/or are used as a model. The average ratings for Interim Chief Executive Officer per Performance Dimension are listed below: 1 Professional Skills and Status 2 Relations with Board Members 3 Policy Execution 4 Communication 5 Citizen Relations 6 Communication 7 Supervision and Leadership 8 Fiscal Management 9 Intergovernmental / Community Relations Summary of the ratings Staff received nine completed evaluation forms. Directors Knight and White abstained from the ICEO performance evaluation. Director Donohue 4.31 Director Harden 3.84 Director Kemp 5.0 Director McClain 3.43 Director Mechanik 4.95 Director Melendez 4.68 Director Miller 4.88 Director Murman 2.86 Director Shanahan 2.92 Director Suarez 4.09 Mr. Seward received a total average rating of 4.1. NEXT STEPS Present the performance evaluation rating summary for the Board s review and discussion. Prepared by: Lena Petit, Director of Executive Office and Board Support Approved by: David L Smith, General Counsel 4-2

59 ATTACHMENT Donohue Harden Kemp Knight McClain Mechanik Melendez Miller Murman Shanahan Suarez White Averages Per Metric Professional Skills and Status Relations with Board Members Policy Execution Communication Citizen Relations Supervision and Leadership Fiscal Management Intergovernmental/Community Relations Averages Per Director 4.1 Total Average

60 Hillsborough Transit Authority Finance and Audit Committee Meeting April 16, 2018 Committee Members Present (6) Staff Present Rich McClain, Vice Chair Danielle Arthur Councilwoman Cheri Donohue Brooke Basquit Adam Harden Sylvia Berrien Marvin Knight Greg Brackin David Mechanik Christina Buchanan Commissioner Stacy White Ruthie Reyes Burckard Al Burns Committee Members Absent (1) Lucien Campillo C John Melendez, Chair Lynda Crescentini Steve Feigenbaum Laura Jean Flowers Kenyatta Lee Sandra Morrison Lena Petit Diane Randall Jeff Seward Phillip St. Pierre Frank Wyszynski Cyndy Zambella Sign-in sheets are attached. CALL TO ORDER Others Present David Smith, GrayRobinson Nestor Ortiz, University Area CDC The meeting was called to order at 9:00 a.m. by Finance and Audit Committee Vice Chair McClain. PLEDGE OF ALLEGIANCE Pledge of Allegiance followed. APPROVAL OF MINUTES Committee member Donohue moved and Committee member Harden seconded the approval of the minutes from the March 19, 2018 Finance and Audit Committee meeting. All Committee members present voted aye. The motion passed unanimously. PUBLIC COMMENT ON AGENDA ITEMS (3 MINUTES PER SPEAKER) No one signed up to speak. 5-1

61 Hillsborough Transit Authority Finance and Audit Committee Meeting April 16, 2018 PRESENTATION Creation of a New Limited Express Route 275LX Phillip St. Pierre, Manager of Scheduling Services, presented the findings of the public outreaches, which culminated in the public hearing on March 28, A full copy of the presentation is available upon request from the Clerk of the Board at petitl@gohart.org. This presentation supported Committee Action Item d ~ Authorize the Interim Chief Executive Officer and Staff to Implement Daily Route 275LX Serving the Wiregrass Park and Ride, New Tampa, University Area Transit Center, Marion Transit Center, and Tampa International Airport. Committee Vice Chair McClain inquired about the genesis for the increase in ridership on the Route 20LX. Mr. St. Pierre responded that it was possibly the result of elimination of the Route 61LX that previously served that area. Committee Vice Chair McClain clarified that the elimination of the Route 61LX was a Mission MAX change. Mr. St. Pierre answered affirmatively and added that the February service change affected the Route 20LX positively as well. Committee Vice Chair McClain inquired if Routes 60LX and 275LX are alternating time-wise from downtown to the airport. Mr. St. Pierre confirmed and clarified that the Route 60LX departs MTC at the top of the hour for the airport while Route 275LX departs MTC at the bottom of the hour for the airport providing the 30-minute frequency from MTC to the airport. Committee Vice Chair McClain verified that service will run from downtown to the airport every 30-minutes. Mr. St. Pierre answered affirmatively and added that an express and a local options are also available. Committee member Donohue said she appreciated reallocation of the funding for better investment. Committee member Donohue moved advancement of this item to the full Board of Committee members at the May 7, 2018 regular Board meeting. Committee member Harden commented that the 30-minute headways from downtown to the airport will be a great improvement. Committee member McClain asked how the marketing plan will reach hotels and businesses in downtown to make it viable for them to connect their patrons to and from HART Marion Transit Center (MTC). He indicated that this will be a key point in the process. 5-2

62 Hillsborough Transit Authority Finance and Audit Committee Meeting April 16, 2018 Jeffrey Seward, Interim Chief Executive Officer, noted that Joe Lopano, Chief Executive Officer of Tampa International Airport, is excited about the increased service to the airport and committed to help with outreach, particularly with the hotel community involving a media event with VIPs ride along of the new route. Committee member McClain commented that this will be a great option for all travelers. Committee member Mechanik stated that this route will serve the same general corridor that the Regional Transit Feasibility Plan (RTFP) is proposing. He commented that if the RTFP moves forward, staff would have to evaluate this route for possible duplication of service. Committee member Mechanik seconded the motion by Committee member Donohue. All Finance and Audit Committee members present voted aye. The motion passed unanimously. Community Safety and Action Plan Gregory Brackin, Director of Operations Support-ADA Officer, introduced Nestor Ortiz from the University Area Community Development Corporation. Nestor Ortiz from the University Area Community Development Corporation presented the developed Community Safety Action Plan (CSAP) for the University area. The plan was designed to help reduce crime and improve perceptions of safety based on sound research, and community and resident engagement. CSAP is seeking commitment from HART for this program. A full copy of the presentation is available upon request from the Clerk of the Board at petitl@gohart.org Committee member Donohue appreciated the commitment of the CDC to improve the University Area Community. She asked if the organization has approached the County to assist with placing sidewalks in the community. Mr. Ortiz stated that the organization has submitted a few requests for installation of sidewalks through the county and the School District. He noted that it is a pressing issue. Committee member White stated that the county is committed to help in any way possible. He commented that the transportation trust fund gains revenue every year and that money can be used to fund sidewalk projects. Committee member White offered his assistance with the project. He commented that the County has discussed changing the policy where sidewalks are installed. Mr. Seward stated that no action is required from the Committee at this time, but if the Committee members desire, staff can draft a letter specifying a commitment from HART. Committee member Mechanik stated that this project appears to further the initiative of the Innovation Alliance, and inquired how active they are with this initiative. Mr. Ortiz answered that they are one of the key partners that have been there since the beginning and attend every meeting. 5-3

63 Hillsborough Transit Authority Finance and Audit Committee Meeting April 16, 2018 Committee member Mechanik moved and Committee member Donohue seconded the motion to support the University Area Community Development Corporation for the Community Safety Action Plan for the University area and advance the letter of support to the full Board of Directors for their approval at the May 7, 2018 regular Board meeting. All Finance and Audit Committee members present voted aye. The motion passed unanimously. Committee member Knight complemented the presentation and stated that he would like to assist with the lighting issues through cooperation with TECO. COMMITTEE ACTION ITEMS Committee member Mechanik asked if it was regular procedure for a Committee to recommend to the full Board review of the top ranking firms in the legal procurement. Sylvia Berrien, Director of Legal Services, stated that a Committee typically reviews the scoring conducted by a procurement evaluation committee and advances the top ranking firms to the full board. She explained that staff s recommendation for the General Counsel contract award to request that two top raking firms make presentations to the full Board of Directors. a. To Review the Scoring and Recommendations of the Selection Source Committee and Advance the Top Two Offerors to the Full Board of Directors to Provide Presentations for Final Selection by the Board b. Authorize the Interim Chief Executive Officer to Award a Three-Year Base with Two One- Year Options Contract for Labor and Employment Legal Services to the Top Two Firms c. Authorize the Interim Chief Executive Officer to Award a Three-Year Base with Two One- Year Options Contract for Workers Compensation Legal Services to Bennett, Jacobs & Adams, P.A. and Kelley Kronenberg Committee member Mechanik moved and Committee member Harden seconded advancement these items to the full Board of Directors at the May 7, 2018 regular Board meeting. All Finance and Audit Committee members present voted aye. The motion passed unanimously. d. Authorize the Interim Chief Executive Officer and Staff to Implement Daily Route 275LX Serving the Wiregrass Park and Ride, New Tampa, University Area Transit Center, Marion Transit Center, and Tampa International Airport Committee member Harden moved and Committee member Knight seconded advancement of this item to the full Board of Directors at the May 7, 2018 regular Board meeting. All Finance and Audit Committee members present voted aye. The motion passed unanimously. e. Authorize the Interim Chief Executive Officer to Execute a Third Amendment to the Existing Memorandum of Understanding (MOU) between the Hillsborough Transit Authority (HART) and the Tampa Bay Regional Transit Authority (TBARTA) Extending the Termination Date until December 31, 2019 Committee member White asked General Counsel if the language of the action item needs to reflect that the current MOU has already expired and hence cannot be extended. 5-4

64 Hillsborough Transit Authority Finance and Audit Committee Meeting April 16, 2018 Mr. Smith stated that normally a terminated contract would be reinstated and extended. He stated that staff will look at the agreement before the board meeting and adjust the language. Committee member Mechanik moved and Committee member Donohue seconded advancement of this item to the full Board of Directors at the May 7, 2018 regular Board meeting. All Finance and Audit Committee members present voted aye. The motion passed unanimously. INTERIM CHIEF EXECUTIVE OFFICER S REPORT Monthly Financial Review Mr. Seward stated that due to the timing of the monthly financials are available, the Monthly Financial Report will be distributed to the Committee members separately from the rest of the packet, on Friday before the Committee meeting. Lucien Campillo, Interim Chief Financial Officer, reported that there is a decrease in revenues due to a decrease in ridership. Mr. Seward added that the Board will receive a full report of Mission MAX financial and ridership impacts in June. He noted that the county funding has been received and is reflected in the numbers and normalized costs are at 54% for the year although the fiscal year is at 50%. Mr. Seward commented that the anticipated Mission MAX savings are not being realized as a result of an increase in fuel cost. He reported that prior to implementing Mission MAX, he advised that decreasing service could result in a decrease in federal funding up to approximately $700,000. Mr. Seward indicated that such a loss was not calculated in Mission MAX impacts and will be discussed in June. Committee member McClain asked that the Mission MAX impact report be sent out for review well in advance of the June meeting. He suggested including a projection of the next year or two that includes fiscal and ridership impacts specific to Mission MAX changes as opposed to the overall industry environment. VICE CHAIR S REPORT Committee member McClain reported on the legislative trip to Washington, D.C. where he and Mr. Seward attended the APTA Legislative Conference and met with members of the legislative delegation. He noted his take-away from the experience is that HART needs to have a stronger presence in Washington, D.C. and encouraged Board members to engage with state and federal leadership. ADJOURNMENT The meeting adjourned at 9:52 a.m. 5-5

65 PUBLIC COMMENT WHEN ADDRESSING THE BOARD, please state your name 2018 NAME CONTACT INFORMATION GENERAL COMMENT COMMENT ON AGENDA ITEM

66 PUBLIC COMMENT 2018 NAME GENERAL COMMENT COMMENT ON AGENDA ITEM

67 NAME Sylvia Berrien Gregory Brackin Ruthie Reyes Burckard Lynda Crescentini cyndy zambella Diane Randall * STAFF, VISITORS AND MEDIA 2018

68 NAME

69 Hillsborough Transit Authority Board of Directors Meeting May 7, 2018 REPORTS FROM HART BOARD REPRESENTATIVES Tampa Bay Area Regional Transit Authority ~ April 2018 The attachment summarizes activities of the Tampa Bay Area Regional Transit Authority (TBARTA) during their March 23, 2018 Board of Directors meeting and workshop. Prepared by: Susan M. Ebner, TBARTA Office and Financial Administrator Attachment: Summary of March 23, 2018 TBARTA Meeting 6-1

70 Board Meeting Friday, March 23, :30 am Pinellas Suncoast Transit Authority Board Room 3201 Scherer Drive St. Petersburg, FL Meeting Minutes Items in red indicate a vote by the Board. Items in blue indicate staff action items. Board Members Present: Jim Holton, Chairman Melanie Griffin Cliff Manuel, Jr. Michael Millett Commissioner Pat Kemp Commissioner Betsy Benac Commissioner Kathryn Starkey Commissioner Karen Seel Kathleen Shanahan Commissioner Janet Long Secretary David Gwynn Gubernatorial Gubernatorial (10:07 am) Gubernatorial Gubernatorial Hillsborough County (9:49 am) Manatee County Pasco County Pinellas County Hillsborough Area Regional Transit Authority (HART) (9:47am) Pinellas Suncoast Transit Authority (PSTA) Florida Department of Transportation (FDOT), District 7 Advisor Board Members Absent: Commissioner Wayne Dukes Mayor Rick Kriseman Mayor Bob Buckhorn Secretary L.K. Nandam Call to Order o Chairman Jim Holton called the meeting to order at 9:43 am. Public Comment o No public comment. Consent Agenda Items Hernando County (excused) City of St. Petersburg (excused) City of Tampa (excused) Florida Department of Transportation (FDOT), District 1 Advisor (excused) o Consent Agenda item number 3 was removed from the agenda. Commissioner Janet Long moved to approve the consent agenda items. Commissioner Kathryn Starkey seconded. PASSED 7-0. Consent agenda items included: TBARTA Board meeting minutes for February 23, Resolution authorizing execution of a Joint Participation Agreement (JPA) and receipt of funds for the TBARTA Commuter Vanpool Program for FY Committee Reports TBARTA MPOs Chairs Coordinating Committee (CCC) Staff Directors, Whit Blanton, Executive Director, Forward Pinellas Over the next several months, Forward Pinellas will be working on their regional planning efforts for transportation, as well as working on a regional element for the Unified Planning Work Program which includes a shared platform for budgeting and planning activities for MPOs. The MPO Collaboration study is being conducted by TBARTA. Sarasota, Hernando, Polk, Manatee, and Citrus counties will also be incorporated in the study. The Tampa Bay Transportation Management Area (TMA) is working with Forward Pinellas on a regional element for the 2045 Long Range Transportation Plan between Pasco, Pinellas and Hillsborough Counties. These plans are due for adoption in November of Additional coordination with TBARTA is being done regarding the MPO study. The latest development is a tentative short-list of MPOs for potential TBARTA Board Meeting Minutes, March 23, 2018 Page 1 of 8

71 merger and consolidation discussion. We can draw a comparison from these MPOs as they vary in size, scale and functionality. It is focused on large multi-centered, urban areas in Tampa Bay. There are some that are more aspirational in nature, as well as reviewing those that have made significant strides in transit development and investment. Once the list is finalized, we will coordinate with MPO partners for outreach. TBARTA is working with HART and other agencies on the RTFP. The TBARTA MPOs CCC is working on the annual Regional Multi-Modal Priority List as a statement of needs for near term funding for FDOT and the list will be developed over the summer. The CCC is in the process of developing a priority list for the Transit Regional Incentive Program (TRIP). TRIP funding requires a 50/50 local match. The CCC Board meeting will be on July 13, 2018, and will be a joint meeting with the Central Florida MPO Alliance. It will be held at the Hillsborough Community College Plant City Campus. Board discuss will be on regional multi-use trails, the approval of the TRIP priority list followed by presentations from the Tampa Bay Partnership and the Orlando Economic Alliance. TBARTA Transit Management Committee (TMC), Jeffrey Seward, TMC Chair and Interim CEO, HART The committee had presentations from the Tampa Bay Partnership on Regional Transit Perspectives and the RTFP. The RTFP Memorandum of Understanding (MOU) will be going to the HART Board on April 2, for consideration. An overview presentation on the Regional Inter-Jurisdictional Farecard Program (Flamingo Fares) was also presented. The system will be going live within the next few months. TMC members held their annual elections for chairman and vice chairman. Jeffrey Seward was elected Chairman and Bob Lasher was elected vice chairman. Mr. Seward stated that during the next year, we need to reach out and have more discussions with the regional transit agencies about new technology and ridesharing programs. There should be a collective effort to get funding for these regional programs. TBARTA Policy Committee, Melanie Griffin Ms. Griffin provided a report to the Board on the committee s review of the seven approved recruitment firms. She explained the technical and cost criteria analysis of the score sheet. The maximum was 1,000 points; 700 points for technical scoring and 300 points for cost scoring. The technical and cost criteria analysis was proposed by PSTA in the RFP but not necessarily used by any of the transit agencies. When PSTA sent out its responses, it accepted all seven submissions. The cost analysis could have a skew that makes it impossible for a high cost proposal and a high technical score to ever be selected. HART relied on technical scoring in their analysis. The Policy Committee members selected three firms to recommend to the Board for consideration: Krauthamer & Associates, KL2Connect, and Norloch. These were selected in order of highest technical scoring by the committee. It also reflects the order of highest cost pricing. Three recommendations were given despite Krauthamer and KL2Connect having the highest technical scores because Norloch was getting traction from some Policy Committee members and to show an even price differential to give the Board a choice. o Commissioner Karen Steel asked about the cost differential between all three recommendations. Ms. Griffin stated the fees were as follows: $60K for Krauthamer & Associates, $47K for KL2Connect, and $19K for Norlach. o Commissioner Betsy Benac asked if there is anyone that can speak to having experience working with any of the recommended firms. Ms. Griffin explains that given the price differential, Norloch has the least experience in the transit industry as the majority of their contracts are for county or civil service boards. About 5 percent or less of their contracts deal with transit. Part of the reason why Krauthamer and KL2Connect received such high technical scoring was due to their vast experience with transit executive searches and their efficiency in delivering excellent results and their success in candidate placement. o Commissioner Long said that Krauthamer is her number one choice despite the price. The firms are more reasonable to negotiate with on the fee. Krauthamer is highly established in the transit industry, wellconnected and well known as an industry leader nationwide. They have over 145 years of recruiting experience behind them and they have a 75 to 90 day timeline with frequent updates and reports. o Commissioner Starkey mentioned that KL2 Connect was founded by the transit business. She has not worked with Krauthamer or KL2Connect, but she has worked with Narloch and says they are easy to work with but put them down for third in technical scoring due to their lack of strong transit background compared to the other two firms. o Ms. Griffin commented that the advice from counsel is to price the contract under $35,000. TBARTA does not require an RFP process which allows them to negotiate for pricing with the firms. We need to accept the contract price under the RFP that we are going to enjoy the benefits of. o Cliff Manuel commented that it is unusual for him to have the technical and cost analysis mixed together, and has not considered cost in his analysis. In professional solicitation for this kind of work, its 100 percent qualification and money cannot be considered in those discussions. He asked for counsel to weigh in on the question of whether we are going to accept proposals from the firm based on qualification (technical analysis) TBARTA Board Meeting Minutes, March 23, 2018 Page 2 of 8

72 o o o o o o o or based on cost analysis which has to be under the $35,000 threshold. Cameron Clark stated under public procurement law, the RFP process is a blended process of both qualification and cost. Standard bids are what local governments use all the time. You have to go with the lowest possible bidder, however, with RFP you are taking in qualification and price; the only difference is price is not the sole deciding factor. Piggybacking onto an existing contract determines which of the seven firms we want to work with. The Board can make a decision based on which of the two factors is most important. RFP makes it so that you are not locked in to choosing between qualifications or cost but rather a blended process of both. Ms. Griffin commented that when HART was doing its own search and selected Krauthamer, the cost score was weighted less than the technical score. Mr. Manuel asked if after that decision is made, if it s true that the fee cannot be negotiated if it s over $35,000. Mr. Holton asked counsel for clarification as he understands that it is a matter of law. Mr. Clark stated that it is not 100 percent clear if the fee can be negotiated or not, that it depends on what the purpose of the process is. Under state procurement law, under consultant contracts, anything between twenty and thirty five thousand receives two written proposals. We have to piggyback off an existing contract since the RFP is included in the original contract as it saves the time and cost of a new RFP. Price is a component of the existing contract. Mr. Holton commented that it wouldn t be a problem that Krauthamer is asking for $60,000 since the price could be negotiated down. Cameron mentioned that the best thing to do would be to compare Krauthamer and KL2 Connect in terms of contract price. Both firms only use one search so it only one charged scoping fee. Proposals under $35,000 like Narloch s have more flexibility in negotiating price. Commissioner Long reiterated that we are hiring an Executive Director for a brand new agency. This person is going to be in charge of putting a structure in place and has to be solid in terms of administration, management, and budget work with an expert background in transit. Secretary David Gwynn commented that he is unsure of which recruiter to use since he is unfamiliar with the work of the firms and their pricing.he agrees that finding the right candidate is crucial to the success of the agency. Kathleen Shanahan commented that we can negotiate the cost; we need to figure out if the $60,000 is already included in the budget or if we can negotiate the cost to a lower rate. Mr. Clark reiterated that we are using an existing contract. Piggybacking off of the PTSA contract means the price per search is a part of the contract. If we try doing it any other way, we would need to consider risk assessment. o Commissioner Long says she would like for Brad Miller to speak to the issue since he knows Krauthamer was chosen by PSTA and what they bring to the table. Mr. Miller explained that when PSTA underwent its procurement process that they struggled with the same issue when trying to analyze each proposal to see which firm would be the best fit for the transit executive search. The differences in technical and cost scores for the analysis of each proposal lead them to work with all seven instead of just one. PSTA has worked with all three firms and has just finished recruitment recently with Krauthamer for a senior level position. He stated PSTA asked for a discount but only got a small fraction off of the cost. Krauthamer is the leading firm for transit and transportation searches. Mr. Miller says that Krauthamer hired him for the position he currently has as the CEO of PSTA. KL2 Connect is also a very good firm as HART was going to use them. Norlach is capable but has less transit experience than the other two firms which is reflected in the pricing for each firm. o Secretary Gwynn did some research concerning the legislatures $1M allocation for TBARTA. He confirmed with FDOT s legal staff that state funds could be used for recruiters. The verbiage of the funding request was very specific in terms of how it was to be used and does not clearly state that a portion of the funds can be used for recruiting expenses. FDOT Central Office legal staff was consulted and their only concern was that expenses can t be charged to the grant if not related to the scope of the funds. TBARTA would have to find another source of funding, whether it be from the counties, since not being able to use the grant funds would impact how much we are able to spend. Secretary Gwynn asked, if under legal procurement processes, could the firms be asked what they can do for a fixed amount when trying to negotiate pricing. o Mr. Clark stated that he concurs with what FDOTs legal office determined. If the amount of the consultant contract is under the threshold, then we might not have to go through an RFP. Written proposals are from anyone who is willing to do the work, which would be sufficient enough for the Board to make a choice, provide that it is under threshold. We are not constrained by the competitive bidding process. He explains that we need to be looking at the qualifications for each firm and weigh these options in order to move forward with a contract. The $35K threshold is what carries us into the RFP process and allows us to piggyback off of the existing PSTA contracts. o Mr. Holton asked if it would be possible to contact the firms and negotiate to see if they are willing to consider doing it for under the threshold amount. Mr. Clark said that it wouldn t be a concern to try and get a feel for what firms are interested in doing this type of work. As long as it s under threshold, there is a lot more freedom since the Board would be entering its own contract. At that point, there would not be an existing contract to TBARTA Board Meeting Minutes, March 23, 2018 Page 3 of 8

73 piggyback on. It s taking written proposals and drafting and entering a customized contract for services. Kathleen Shanahan moved that either the Policy Committee Chair or the Board Chair meet with Krauthamer and KL2 Connect to negotiate a viable plan on which firm has the best option in terms of pricing. o Ms. Shanahan explained that these types of negotiations have been done before. If there is a price on the proposal, we can go back and say this is how much money we have. She says she has participated in these types of negotiations before and has seen firsthand how they are done and that the rules have changed in Tallahassee as far as proposals. The technical score should also outweigh the cost score. This is a new position, and we have to get the right person to get this region working as a region in terms of some regional opportunities. Ms. Shanahan mentioned that she worked with Krauthamer when she worked in New York and Tallahassee and has seen the results of their work. We need to get a firm that has national experience in order to acquire the right kind of talent. Commissioner Starkey seconded the motion. o Ms. Griffin mentioned that she is assuming that meeting the firms via a phone conference is acceptable. She stated that she has spoken to at least one or more principals of all seven entities. We could set up a phone conference with both firms or pass the information along to the person designated by the chair. Commissioner Janet Long amended the original motion to state that once the Policy Committee Chair or the Board Chair have talked with the two firms, that a decision be made on behalf of the Board. o Ms. Shanahan said that was assumptive in her motion that they would negotiate the best price and value to get started. Mr. Holton asked for clarification about whether it was both chairs or either chair. Ms. Shanahan said both if allowable under Sunshine Law. Commissioner Long stated it should be the chair. Ms. Griffin stated with both chairs it would have to be noticed under Sunshine Law and create added complexity. She stated she could provide the contact information for the firms. Ms. Shanahan agreed to amend the motion that it be just the chair. Commissioner Long seconded the amended motion. o Mr. Manuel commented that if we are piggybacking on a contract that has been selected and there is structure in place without those selected, then we are not going through the procurement process. He felt uncomfortable stepping into a contract and changing immediately the scoping fee. If we decide to move on to spend under the $35K threshold, then that s the budget. There s no one on the list we can t approach because we will tell them that we are going for a contract that is under $35K and if any of them are interested in working with us on that contract, any of the seven can. Since the contract is being structured for under the threshold amount, we are doing so with the most pre-qualified people on the list which would be Krauthamer, KL2 Connect and Narloch. He stated to step into a contract that exist and change the scope immediately, that s not the way to do business. So it s either under $35K for price to be considered as an important component of the discussion or negotiations; or for over $35K, piggybacking on an existing contract and we respect those contracts. o Ms. Shanahan asked how PSTA picked seven members and then negotiated the price off of their recent search. Mr. Manuel responded that PSTA asked for a discount. PSTA now has that discount because they challenged it. Doing anything else would mean undergoing a risk assessment as counsel mentioned. Ms. Shanahan commented that we re not trying to change the scope of what is to be done but just want to change the fee. Mr. Manuel explains that you re supposed to change the scope; that you cannot expect to ask for a lower fee without changing the scope. Ms. Griffin stated there is a small discount based on industry standards; It could be a discount that is $6K or less which would not be worth the risk we are taking. o Mr. Holton said that is a point well taken and asked if counsel could advise us on anything else regarding the negotiation process before a situation opens up a liability. Mr. Clark explained that KL2 Connect and Krauthamer are over the threshold amount. Any of the other five firms that can do transit related work on an executive director level possibly will be willing to do it for under the threshold amount. The board gets to negotiate on the contract and the other proposals can be treated as written estimates for under $35K for the same work. He stated that he can work on a draft agreement that can be presented to the chair and the Board depending on the communication with the two top firms. Risk is created once the contract goes over the threshold amount with solicited contract prices. The discount can be done if one party decided to lower their price arbitrarily; the risk depends on if the other proposer says that they would ve reduced their price even lower if they were asked. The challenge would not be getting the firm to do the work with a discount; it would be a competitive disadvantage for the other firms since they weren t given a chance to do the same thing. o Mr. Manuel commented that if we wanted to continue with the Policy Committee s three top-ranked most qualified firms, there is nothing that prevents us from talking to each one and negotiating a price under the threshold. You start with the most qualified, if they say no, you go to the second most qualified and then see if we can get an under $35K contract, then we wouldn t have risk. o Mr. Clark says that once we are under the $35K threshold it untethers us from the RFP requirement. The selection process and the scoring system will have less bearing on the contract since there is more discretion with how it s done and any of the firms could do the work as long as it s under the threshold amount. TBARTA Board Meeting Minutes, March 23, 2018 Page 4 of 8

74 o o o o o o o o Mr. Manuel asked that under $35K be included in the motion if possible. Ms. Griffin mentioned that our risk of doing this would be minimized if the Board took a vote that the top three firms are under exclusive consideration out of the other four proposals due to their technical scores regardless of price. It s understood that the chance of risk won t be completely eliminated but can be minimized if the Board voted that we are only interested in the top three firms. Mr. Clark mentioned that any one of the firms would be able to do the work for under the $35K threshold amount since the Board has full discretion to look at those written estimates and make a choice. Once under the threshold none of the other proposals can challenge based on prices. Mr. Holton thanked the Policy Committee for their work. He feels we should focus on the top three firms and come up with the time to interview all the other firms. Commissioner Benac commented that we are looking at qualifications and not cost perspective. We are trying to get one of top three firms under the threshold and the risk is the top two firms are charging a fee that is above our threshold and will deny our request for a discount and we might end up with the third ranked firm. We are hearing that we had a budget of $35,000 that might be different to start with under a different type of negotiation. We can t use funding for the search according to the verbiage of the grant and we have not found that same amount anywhere in the budget. She understands the motion to state that we re trying to negotiate with the top two firms to see if they are able to do the work for under the threshold amount. She asked Mr. Chiaramonte if there is funding to pay one of the firms or if we run into any issues asking for a ten percent discount. Ms. Shanahan explained that her motion was to get the best value not necessarily below $35K. So you really slide down from a score of 662 to 618 from a skill set perspective in terms of the ability to attract the right talent. Mr. Chiaramonte says we will have to find some type of funding that s available to us. Since the verbiage of the $1M grant was not clear in terms of how it described office operations that we will have to find another source of funding. Mr. Holton confirmed that the million dollars is not going to be available until August Commissioner Karen Seel asked if TBARTA has the money or not and the amount of funding available would dictate which direction we will go. Ms. Griffin mentioned that even if the $1M could be used, FDOT does not allow work to start until the funds are available, and the earliest we could have a consultant start work after its approved at the August Board meeting is September. We want to move the process along as quickly as possible. We need to get information regarding funding and speak with the three firms about their ultimate price. Mr. Holton commented that the issue is whether or not the funding is technically available for the purposes of the statute. Even though it won t be funded until August, some firms can negotiate a payment or a structure where they are paid after the funding is available. Everything hinges on whether the funding is technically available now. Commissioner Long state that there was a motion and second on the floor and called for a vote and then discuss the funding. She stated it would be a big mistake for our region if we do this based on cost versus qualifications. Since Krauthamer is the top ranked firm, we should look at our resources and see how we can pay them to end up receiving the best results. She also asked if an attorney from PSTA can give us an opinion on whether this would be the best strategy to move forward. Commissioner Benac commented that she does not see a problem with the motion. The most important part is knowing if the firms are willing to be flexible or negotiate on the fee and include it in our budget. Commissioner Long called to question. Mr. Holton called for a vote on the amendment to the motion. Cliff Manuel and Commissioner Pat Kemp stated they voted no. Mr. Holton called for a roll call vote. PASSED 8-2, Cliff Manuel and Commissioner Pat Kemp voted no. Mr. Holton called for a vote on the amended motion. PASSED o Ms. Griffin confirmed that the Board has tasked him with reaching out to the firms and not her. She will gather contact details and give it to staff. o Commissioner Seel asked Mr. Chiaramonte since we cannot use the $1M grant, what can we do to fit this into our budget or if we have a budget for this already. o Mr. Chiaramonte says the local funds are important to TBARTA because that is the only discretionary money available. The next round of local funding for FY 2019 won t be available until after October. We are planning on setting up a Finance Committee meeting soon. Commissioner Seel moved to schedule a Finance Committee meeting. Commissioner Kemp seconded. o PASSED Commissioner Benac commented that at the Finance Committee we need to see what our limitations are on the grants and budget in terms of what s available to spend. We will have to look into what can be deferred; we cannot continue to fund agency operations based on government grants. There needs to be a copy of the appropriation bill in order to be consistent with the budget. Mr. Holton declared that there would be a meeting right away. He encourages everyone that is not on the Finance Committee to participate. TBARTA Board Meeting Minutes, March 23, 2018 Page 5 of 8

75 Presentation and Discussion Items Incremental Regional Transit Improvements. Brad Miller, CEO, PSTA The presentation outlined PSTA s development of incremental regional transit improvements for the future of the region. It would serve as an express service to connect all of the counties that make up the Tampa Bay/St. Petersburg region. He explained that services are limited right now but there are express services that connect Pinellas and Hillsborough County. Despite the limitations, the 100X and 300X express buses make about 80,000 trips a year back and forth and neither one of the services operates on the weekend. This June, with the support of FDOT, PSTA will be extending the Gandy bridge service, that currently goes to Downtown Tampa, down to I-275 to Downtown St. Petersburg. The second plan is to add a stop on the existing Howard Frankland Bridge service that would go to Tampa International Airport, which would be the first time that service is offered. Joe Lopano, CEO of Tampa International Airport, expressed that he is pleased to have service from Pinellas County. These small steps work towards supporting the RFTP. FDOT has selected Pinellas County for the Bus on Shoulders concept. They are working closely with PTSA to implement the project on the shoulders of I-275. The Mayor of Miami-Dade County flew to China where he rode a trackless train that is a part of their transit system. This initiated a project proposal that will open up corridors to expand the metrorail system with painted lanes that can potentially become an autonomous vehicle down the line. The video is available online at: The presentation is available online at: o Mr. Holton commented that he read about the trip to China in the Miami Herald. He wants to consider this technology as the next generation as we move further along in the catalytic project, and that it s understood that these vehicles can be guided using GPS technology, which provide them with the ability to switch to different corridors automatically. It is something we can definitely explore. Ms. Shanahan asked for Miami- Dade s implementation time frame with launching the RTS project proposal. Mr. Miller said that the time frame is to be announced, but they have also made a multi-corridor proposal. They are have the same debate as we are about whether they want rail or a more nimble kind of technology. They are proposing to pilot this technology on an existing roadway within the next year and expand it through the rest of Miami-Dade County. Commissioner Starkey commented that they already have BRT lanes in place for the proposal in South Florida. The new technology deviates from the traditional method of taking a bus and has the potential of being very successful. o Commissioner Kemp thinks that the presentation was excellent, and that she is glad that there will be express bus service soon. The current route from Downtown St. Petersburg to Tampa International Airport is three hours and forty minutes which is too long and this plan will streamline the process to make that travel time shorter. All technologies should have right of way and a dedicated corridor. The key to transit-oriented development is to make sure we can get this technology implemented at grade stations on our highways and expressways. There are opportunities involved with bus shouldering once the shoulders are hardened by Commissioner Kemp also asked if the buses would only merge onto the shoulder if traffic is 35 mph. Mr. Miller stated that s correct for the proposed perimeter for the pilot that FDOT is planning on implementing for Pinellas County. For the future, depending on what the pilot results show, those perimeters on mph could change as there are different perimeters across the country for how bus on shoulders works. o Commissioner Kemp commented that she read about Minneapolis having the most advanced system for bus shouldering. They have 300 plus miles of bus shouldering in the area compared to 100 miles for the rest of the country put together. They offer the most sophisticated system for bus shouldering and provide premiere safety protocols. They put the bus on the shoulder once traffic starts at 35 mph and under and moves back into traffic at an additional 15 mph depending on how traffic is going. Bus shouldering has limitations and opportunities. o Mr. Holton commented we are looking at the broader picture down the road. Nothing is set in stone yet and he hopes that we can move towards having dedicated lanes in the future. Commissioner Janet Long commented that it is relatively easy to implement this kind of technology in Pinellas County because of the Automatic Transportation Management System (ATMS) that was created over two years ago. It made it so if you are going the right miles per hour you can get through easier without having to catch any red lights and this was the first step Pinellas County took in preparing for the future. It s important for the Board to hear an overview from Brad Miller about the recent trip to Washington DC and the new infrastructure bill as it is pertinent to transportation funding. o Cliff Manuel asked how the pilot program works in terms of the police or highway patrol having to pull people over to the shoulder and if there are any safe places for them to pull into that would not be on the shoulder. Mr. TBARTA Board Meeting Minutes, March 23, 2018 Page 6 of 8

76 Miller replied that the design team at FDOT would be the best group of people to ask. They are currently looking at the same BRTs done in places such as Minneapolis, where they have wider areas for disable vehicles, as well as signage indicating bus use only. If an accident were to occur that would require having to pull over, pulling over to the grass or dedicated area that would keep the shoulder clear for the buses. There is a discussion about implementing ramp metering at the exit ramps that would pause both entering and exiting vehicles so that the bus can keep going straight through the exit ramp onto the shoulder. It will require coordination and effort with law enforcement and the public in the process. o Mr. Manuel feels that a pilot program is definitely a great start. He feels that law enforcement should also be involved in the discussion for the hardening process. Commissioner Kemp commented in reference to an article that she read regarding the precautions that we have to take to harden the shoulders. Accidents and unexpected events that would cause having to pull over to the shoulder is one of the issues that the project is faced with. Regional Transit Perspective, Rick Homans, CEO, Tampa Bay Partnership The presentation provided a look at the challenges and importance of moving forward with regional transit in the Tampa Bay region now and through the next key years. From a partnership and leadership perspective, there is a sense of urgency for the work of the RTP. The business leadership has identified regional transit as the #1 priority since Tampa Bay is the 18 th largest metropolitan area in the country and the 93 rd in terms of access to jobs on a national scale. Only 16 percent of the population can access a job within 90 minutes using public transit, which makes it inaccessible. The success of the RTFP is contingent on the course of three different tracks: political power, infrastructure investment, and a transit plan. Number one being political power. When we step back and look at Tampa Bay as a market and a region within the last few years, we have been recognized by legislative powers. This is a catalyst for the need of a big transformation. After Tampa Bay steps off the political leadership stage in Tallahassee, Jacksonville takes over and will take advantage of the political power that they will have. RTFP integrates with infrastructure investment. We are prepared to spend $100 billion dollars into the transportation infrastructure of Tampa Bay. Key features of the Howard Frankland Bridge are the reconstructions of the interchange around the airport and downtown and the introduction of managed lanes. It is Tampa Bay s time to have their turn of that table like their Orlando and South Florida counterparts. FDOT has put $700 million unmatched into both areas. The presentation is available online at: o Secretary Gwynn stated his contractors are implementing a plan on how to move forward with Tampa Bay Next. This plan is going to include either a transit component such as BRT or not. They need to know whether or not to build it in or not, since the plan is underway. LRTP priorities are also underway in Pasco, Hillsborough and Pinellas County. In October or November of 2019, voting will take place by MPOs. We are going to get into the FDOT work plan and see where the 2020 Legislature is when we make an ask and move into the FDOT budget. If we miss any of these deadlines, including the plan for TB Next, we will be back to ground zero in terms of what we do with regional transit. There is a sense of urgency to keep this process moving forward to meet benchmark. o Mr. Holton commented that he concurs with the urgency for these projects as we do have the opportunity to take advantage of legislative power and speak our case to Tallahassee and get the Senate on our side. He feels there will be infrastructure funding from Washington within the next two years. We all have to think boldly and keep the catalyst project in mind, as well as other projects that are in the pipeline. We cannot be linear thinkers; we need to have broader perspectives and look at all of the different options within our reach. Regional Transit Feasibility Plan (RTFP) Update, Ramond Chiaramonte Mr. Chiaramonte provided an update on the RTFP and feedback received to-date on the RTFP Memorandum of Understanding (MOU). People have to be reminded about the purpose of the plan. It s a Regional Transit Vision and it s a catalyst. It is one plan and not a replacement for other transit projects. We need to explore other projects as well. All of these projects can be added to our long term vision. We are in a disruptive period in the transit industry and we need flexibility. This is where the public can participate and say what changes need to be done before any plans are finalized. We have Gold Standard aspirations, and we have to talk about how it s going to be funded, as well as get the draft plans started. The presentation is available online at: o Mr. Holton asked, given the lag time for funding, if we can resolve any engineering issues beforehand with FDOT as we move further into the process. Secretary Gwynn stated FDOT will continue to assist. He TBARTA Board Meeting Minutes, March 23, 2018 Page 7 of 8

77 o o suggested an agreement that can be set up in June for approval and come up with a resolution before July 1 st once funding is available. Ms. Shanahan asked if the updated presentation is on the website, and if we are seeking participation. We need to do a press release; despite this being an update, we should update the presentation as it has most of the same information. We need more information and feedback from the public. This is a good snapshot in terms of what is happening out there with technology. We need to reach out to people, to blog about the update, and encourage people to participate in the public meetings. Ms. Griffin commented that TBARTA has access to many social media platforms such as Facebook, Instagram, Twitter and YouTube. We can get more information out to the public through these platforms. Scott Pringle from Jacobs Engineering commented that there was a soft launch in March where they spoke to all the stakeholders to get input. They will be pushing out all the information to the general public in April. There is a survey that is going out to encourage public engagement and is looking to have a larger forum in June or July. Mr. Chiaramonte mentioned that TBARTA is working with all the agencies in the region to develop a Memorandum of Understanding (MOU). Information and Announcement Items Executive Director Update, Ramond Chiaramonte Mr. Chiaramonte stated we would not have received the local contributions had it not been for our consistent outreach efforts. Mr. Chiaramonte also mentioned that TBARTA will have an operational assessment for this year s audit. TBARTA has formed a lot of new partnerships, some being within the private and public sector. TBARTA s Commuter Vanpool Program has 112 vanpools in service, an increase from 98 back in January. o Mr. Holton commented that more tax dollars are going to be available for transit and that we should also look for funding through tourist development dollars as tourists will need to get around. o Mr. Chiaramonte mentioned the $5M that will be allocated to fund RTFP. Secretary Gwynn said that a match is not required for funding, however there needs to be local support to get recognized on a state and federal level. Without local support there won t be any federal funding. o Ms. Shanahan asked what percentage of the level match has to be met in order to receive federal dollars. Secretary Gwynn responded that if we were to ask for 50 percent federal dollars, we would need commitment from the local government agencies to participate for 25 percent, along with their commitment to operate and maintain while the system is up and running. o Mr. Holton thanked Board members, stakeholders, and the legislature for the appropriation support. o Mr. Miller commented that PSTA s trip to Washington DC was a success. The purpose of the trip was to show support for federal funding from both local and state toward the Central Avenue BRT, which will be a precursor to RTFP. o Commissioner Starkey asked that the Board meeting minutes from the February 23 meeting be revised to show that she was present at the meeting. Ms. Shanahan moved to correct the Board meeting minutes from February 23. Ms. Griffin seconded. PASSED Adjournment 11:55 am TBARTA Board Meeting Minutes, March 23, 2018 Page 8 of 8

78 Hillsborough Transit Authority Board of Directors Meeting May 7, 2018 REPORTS FROM HART BOARD REPRESENTATIVES Metropolitan Planning Organization April 2018 The attachment summarizes activities of the Metropolitan Planning Organization (MPO) during their April 3, 2018 Board of Directors meetings. Attachment: Summary of April 3, 2018 MPO Meeting 6-2

79 ATTACHMENT DRAFT MPO Board Meeting Summary Tuesday, April 3, 2018 CALL TO ORDER, PLEDGE OF ALLEGIANCE & INVOCATION Chairman Les Miller called the meeting to order at 9:00 a.m., led the pledge of allegiance and gave the invocation. The meeting was convened on the 26 th floor of the County Center. Commissioner Miller read, for the record, a memo from Commissioner White informing the Board that he was unable to attend due to a scheduling conflict. He also informed presenters not to be extensively long, because a quorum may be lost around 10:30. PUBLIC COMMENT Mr. Jim Davidson addressed the board regarding the Florida Department of Transportation s Transit Concept and Alternatives Review concept for the Regional Transit Feasibility Plan (RTFP) and suggested that the board request exact costs up front, so the public will have an idea of costs. He also commented on the tax plan that is being presented at the April 4 th BOCC meeting. COMMITTEE REPORTS, ONLINE COMMENTS Ms. Gena Torres, MPO staff, read the various MPO Committee reports. She shared online comments received from: Mr. Mauricio Rosas about the RTFP; Mr. Jay Herndon regarding the expansion of S.R. 39; and Pat Hill expressing his desire to become active with Vision Zero as a public servant. Staff received a Facebook comment from Mr. Chris Vela regarding Vision Zero, vehicle miles traveled, and environmental impacts. CONSENT AGENDA A. Approval of Minutes March 6, 2018 B. Committee Appointments C. Letter of support for Upper Tampa Bay water quality enhancements in conjunction with Howard Frankland Bridge project requested by Technical Advisory Committee D. MPO Advisory Council 2018 Call for Freight Projects approved by Policy Committee E. Memorandum of Understanding Between TBARTA, FDOT, HART, PSTA & MPOs approved by Policy Committee A motion was made by Commissioner Sandra Murman to approve the Consent Agenda. The motion was seconded by Councilman Guido Maniscalco and carried unanimously. ACTION ITEMS A. Comments on Regional Transit Feasibility Plan Mr. Rich Clarendon, MPO Assistant Executive Director, provided an overview of questions and comments that were raised on the Regional Transit Feasibility Plan. At the February meeting, the MPO received an MPO Meeting of April 3, 2018 Page 1

80 update on the vision for the region. Since then, feedback has raised questions about stations, redevelopment potential, and transit that better serves neighborhoods such as Tampa Heights and Seminole Heights. The draft Regional Transit Feasibility Plan is currently in the public comment phase and is getting a lot of attention throughout the region. The CAC supported the list of questions that were presented and asked about the impact of catalyst on job creation and inquired about the reliability of federal funding that is being sought. The TAC also supported the list of questions and wanted to know if it is always necessary to choose between BRT or rail, or could the two go forward together? They also wanted to know when the RTFP would come back for committee action? The concerns will be presented to the study team, the TMA Leadership Group, TBARTA, HART, and others. In addition, a request to have the TMA Leadership Group work together on answers and staff provide an update to the board from the leadership group. There were no questions following the presentation. A motion was made by Commissioner Murman to transmit MPO comments to the consultant team, HART, TBARTA, and the TMA Leadership Group. The motion was seconded by Councilman Maniscalco and passed unanimously. There was discussion following the motion. Councilman Cohen informed board members that the Policy Committee held a very robust discussion on the comments. Mr. Trent Green inquired about the process of questions being vetted; how does the board interact with discussion to address issues? Ms. Beth Alden stated that the TMA Leadership Group has been looking to the MPO for feedback from a regional perspective on community plans and priorities. She suggested a conversation be held about the tri-counties priorities - major projects that the region can work on. The Regional Transit Feasibility Plan team will develop a response as they finalize the plan. They are currently accepting comments on the plan and making changes based on feedback and there will be a revised plan that comes out later in the summer. Councilman Cohen suggested using the document as a master guide. Commissioner Kemp voiced her concerns on the disconnect between committees and TBARTA in terms of information and presentations. Ms. Janet Scherberger wanted to know how the information was going to be transmitted and if the board would have an opportunity to review the information prior to transmission? Ms. Scherberger expressed the importance to assist the entire region; as well as, find ways to invest in local projects. Ms. Alden stated that staff was going to transmit a letter but can include the PowerPoint if the board prefers. Chairman Miller requested staff a draft letter to the MPO Board prior to finalizing. Commissioner Murman stated she was glad that Ms. Scherberger suggested the board have an opportunity to review the letter, and she was not in favor of sending the PowerPoint because she felt the document was negatively toned. If the questions are being sent, she would like for them to be more positive. MPO Meeting of April 3, 2018 Page 2

81 Councilman Viera commented on funding mechanisms, burdens on taxpayers, and suggested continuing to keep an eye on transit connectivity between the University of South Florida area and downtown. Ms. Scherberger followed up on Commissioner Murman s comments about coming across overly negative. There are some valid points and great questions that need to be answered. From the airport s perspective, they believe it could be better and needs to be integrated. It s worth continuing to move forward. Councilman Cohen stated that he agreed to a point. He feels that it is important for Pinellas and Pasco to view the questions that are being asked in Hillsborough. Find a way to ask for more information to fully vet and weigh all options. The more specific and thoughtful in the way the questions are asked, it shows that we are wanting to move the project forward, but it must be justified and vetted. Mr. Mechanik suggested that the questions be more objective. Chairman Miller stated that it appears that the majority of board members suggest the questions be more objective. Instead of referring the item back to the Policy Committee, Commissioner Murman suggested the draft letter and reworded questions by staff get forwarded to the board for review and comments. Ms. Scherberger agreed with Commissioner Murman and suggested the TMA and TBARTA have a discussion on the FTA question for a better understanding of sequencing as a region. Ms. Alden offered to prepare the draft within the next week or so and provide to board members. She also offered to schedule a discussion at the Policy Committee if any board members were interested. There were no objections by board members. Mayor Lott wanted to know if the Board of County Commissioners have had a workshop on the plan and wanted to know their position? Chairman Miller stated that the BOCC has not addressed the issue and the item has not come to the BOCC as a whole. Commissioner Murman informed the group that the BOCC will hold a workshop on the issue at some point. She talked to the County Administrator about the subject, but she feels there are questions that need to be answered before being presented to the BOCC. Mayor Lott stated he respects and appreciates the hard work of the BOCC and feels that they are the leadership on the issue. In his opinion, before going forward, he would like to know where the BOCC stands on the transportation projects, since they will make the final decision to move forward or not. Commissioner Murman stated she agrees with Commissioner Kemp that there needs to be more in it for Hillsborough. It is a regional plan and until a funding proposal is received from TBARTA that states what is needed from the Hillsborough BOCC to fund the regional plan, there s nothing to discuss at this point; other than the Hillsborough portion. TBARTA is running the show on the regional transit plan since they have been given the full authority from the legislature. Commissioner Kemp was surprised the update was presented with such little information and she does not see how the board can move forward at this point. TBARTA cannot move forward because they do not have the funding. The BOCC, HART, and the MPO are going to have to take the reins somewhere along the way. Following board discussion, Chairman Miller suggested the board reconsider the motion and leave the item pending until staff rework the questions. The board will have an opportunity for review and staff will bring it back for discussion at the May meeting. MPO Meeting of April 3, 2018 Page 3

82 Commissioner Murman made a motion to temporarily postpone the item until staff redrafts the letter and questions and send to the MPO Board for review. The item will be brought back to the board in May. The motion was seconded by Ms. Scherberger and Mr. Mechanic and passed unanimously. B. Public Participation Measure of Effectiveness Report Mr. Brandon Berry, MPO Intern, provided highlights of the Public Participation Plan, which describes the MPO s strategies and techniques to inform and engage the public in transportation planning issues, with the purpose of maximizing participation and effectiveness. At least once every two years, the MPO reviews its public participation efforts. The Hillsborough MPO Board is the most commonly followed MPO Board on Twitter. Mayor Jurado commented on one of the recommendations for , to coordinate data projects with other agencies about Vision Zero metrics. Is there a goal around Vision Zero for actual improvement? Beth Alden responded to Mayor Jurado s question regarding the action the board took to set a one-year target for crash statistics. The target is required by the Federal Highway Administration and ties into the transportation improvement project. There will be a more detailed presentation next month to address safety performance measures. Councilman Viera stated the information was presented very well. Ms. Scherberger commended the program and its strong social media presence. A motion was made by Commissioner Murman to approve the Public Participation Plan: Measure of Effectiveness Report ( ). The motion was seconded by Councilman Maniscalco and passed unanimously. B. MPO Executive Director Annual Evaluation Based on discussion at the January Policy Committee meeting, the MPO attorney, Mr. Cameron Clark, prepared and distributed a questionnaire to board members concerning the annual performance review of the MPO Executive Director. The attorney provided a summary of the response in board members folders. A motion was made by Commissioner Murman to accept the summary and transmit to the Planning Commission Director for consideration of any merit increase consistent with agency standards. The motion was seconded by Councilman Cohen and passed unanimously. STATUS REPORT A. Invision Tampa Streetcar Study In Milton Martinez s absence, Mr. Steve Schukraft, with HDR Engineering provided an update on the study to evaluate modernizing and extending the Tampa Historic Streetcar system. They are coordinating closely with the Regional Transit Feasibility Plan process. In phase I (Project Feasibility), which is Spring 2017 Spring 2018, they will prepare a letter from the City, HART, and FDOT to the FTA to ask to move into the project development phase. In Phase II (Project Development), which is Spring 2018 Winter 2018/2019, they will look at vehicle technology options and continue public outreach. Councilman Mansicalco spoke in support of the study and inquired about extending services. MPO Meeting of April 3, 2018 Page 4

83 Commissioner Kemp echoed Councilman Maniscalco s comments and thanked Mr. Schukraft for the clarity of the presentation and stated the project is a model. Mr. Green stated he had points of clarification; however, in the interest of time, he will discuss with Ms. Alden or Mr. Schukraft later. Janet Scherberger inquired about the process for taking the project to the FTA. Mr. Schukraft stated the first step is for approval to move into project development. Ms. Scherberger also asked about coordinating with the Regional Transit Feasibility Plan and 275 Rapid Transit. Mr. Schukraft stated the details have not been worked out, but that is the goal of the project. Mr. Mechanic wanted to know if there is an opportunity to capture more ridership and eliminate duplicative service. Mr. Schukraft stated new trips would increase ridership. Council Cohen agreed with a lot of the comments made from other members but expressed some of the same concerns Ms. Scherberger made regarding coordination and connecting with other modes of transportation. Commissioner Murman inquired about modernizing the current street car system. Ms. Scherberger provided additional comments about potentially connecting to rapid transit on Florida and Fowler Avenue. EXECUTIVE DIRECTOR S REPORT Ms. Alden provided information on the South Coast Greenway and the Community Gardens Conference and access to fresh food. She also thanked board members for participating in the board retreat. A summary of the retreat was provided in board members folders. Consensus building education and outreach will be discussed at a future meeting. The next TMA meeting will be held May 11, 2018 at 9:30 a.m., Pasco County Utilities Building, located at Central Boulevard in Land O Lakes. Friday, June 1 st will be the second workshop for the MPO Regional Planning Best Practices Study at the St. Petersburg Collaborative Labs. The next MPO Board meeting is scheduled for Tuesday, May 1, 2018 at 9:00 a.m. on the 26 th Floor of the County Center. OLD BUSINESS & NEW BUSINESS There was no old or new business. ADJOURNMENT A quorum was maintained for the duration of the meeting. There being no further business, the meeting adjourned at 10:25 a.m. MPO Meeting of April 3, 2018 Page 5

84 Hillsborough Transit Authority Board of Directors Meeting May 7, 2018 STATUS REPORT ~ FINANCIAL HIGHLIGHTS Period Ending March 31, 2018 Key Information Points: We are 50% through the Fiscal Year with our target to trend as closely to that as possible with expenditures. Year to date operating expenses are at 54% of the annual budget but when upfront costs are normalized that drops to 53%. Key Takeaways: Revenues are ahead of target due to timing of Ad Valorem receipts; Salaries/Wages and Fringe Benefits include upfront timing of lump sum bonuses and increases paid for FY2017 performance; Operational Contract Services, even when normalized, is slightly ahead of the target at 57% due primarily to timing of payments; Other Expenses are exceeding the target due primarily to timing of tax collector commissions which are recorded as Ad Valorem revenue distributions are received; Projected savings from implementation of Mission Max service redesign are trending slightly less than expected, primarily due to parts and supplies and bus stop maintenance. Also, new service was already implemented in anticipation of receiving an additional $2.3 million in County funds, which contributes to the increase in Operator personnel services. 7-1

85 Hillsborough Transit Authority Board of Directors Meeting May 7, 2018 All Mode Major Revenues Fiscal Year 2018 Fiscal Year 2017 % of Budget % of Budget Annual YTD Budget to collected Annual YTD collected Budget Actual Actual to date Budget Actual to date Operating Revenues: Total Fare (Cash) Revenues $3,462,601 $1,557,512 ($1,905,089) 45% $4,717,010 $2,007,457 43% Total Pass Revenues 10,418,154 $4,752,476 (5,665,678) 46% 12,614,728 $5,146,572 41% Advertising Income 828, ,237 (424,130) 49% 755, ,301 54% Interest Income 80, ,070 54, % 84,466 67,295 80% Other Income 774, ,083 (465,247) 40% 476, ,682 69% Ad Valorem 40,112,746 37,899,200 (2,213,546) 94% 34,788,573 34,633, % Federal Operating Grants 11,411, ,248 (11,109,360) 3% 12,342, ,072 2% State Operating Grants 5,379, ,592 (4,514,768) 16% 5,827,256 1,676,152 29% Local Operating Contributions 650,000 2,787,610 2,137, % 650, ,004 69% Tampa Historic Streetcar, Inc. 633, ,267 (289,461) 54% 458, ,474 82% Fund Balance - Operating (3,183,506) 0 3,183,506 0% 0 0 0% Total Operating Revenues $70,567,388 $49,355,295 ($21,212,093) 70% $72,715,363 $45,393,528 62% All Mode Major Expenses Fiscal Year 2018 Fiscal Year 2017 % of Budget % of Budget Annual YTD Budget to expended Annual YTD expended Budget Actual Actual to date Budget Actual to date Operating Expenses: Salaries and Wages $36,399,248 $19,778,316 ($16,620,932) 54% $36,735,562 $21,335,678 58% Fringe Benefits 13,376,804 6,899,988 (6,476,816) 52% 10,529,491 7,360,707 70% Fuel and Oil 3,324,951 1,944,213 (1,380,738) 58% 5,199,962 2,030,854 39% Parts and Supplies 3,504,584 2,101,662 (1,402,922) 60% 4,720,991 2,023,512 43% Operational Contract Services 4,925,243 3,235,692 (1,689,551) 66% 4,600,701 2,575,879 56% Administrative Contract Services 1,612, ,646 (966,887) 40% 1,882, ,077 32% Legal Services 690, ,897 (535,008) 23% 610, ,004 27% Marketing and Printing 533, ,994 (331,941) 38% 691, ,982 32% Insurance Costs 3,447,475 1,516,113 (1,931,362) 44% 3,042, ,166 29% Utilities 1,061, ,052 (584,093) 45% 1,010, ,147 54% Taxes and Fees 145,351 64,110 (81,241) 44% 229,304 79,071 34% Other Expenses 1,545,214 1,107,791 (437,423) 72% 3,461,656 1,251,689 36% Total Operating Expenses $70,567,388 $38,128,474 ($32,438,914) 54% $72,715,363 $39,064,766 54% 7-2

86 Hillsborough Transit Authority Board of Directors Meeting May 7, 2018 Cash in the Bank Overview HART s cash is managed in two accounts; for the primary account HART utilizes the State of Florida s local government investment pool, Florida PRIME, as its primary source of cash holdings. Considered lowrisk and conservative in its investment strategy, Florida PRIME allows HART to attain a higher yield compared to that of a typical bank cash-flow concentration account. The second account is a concentration account at Bank of America for receiving deposits and managing Payroll and Accounts Payable disbursements. The graphic below depicts the cash on hand as of the day listed, as it is fluid and changes day to day. CASH ON HAND (as of 3/31/18) Account Total Bank of America $ 1,202, Florida Community Bank $ 5,540, SBOA $ 18,348, Total $ 25,091, CURRENT CASH BALANCE $ 25,091, $35,000, $30,000, $25,000, $20,000, $15,000, $10,000, $5,000, $- HART Monthly Cash Flow Prepared by: Reviewed by: Approved by: Joan Brown, Director of Financial Operations Lucien Campillo, Interim Chief Financial Officer Jeffrey C. Seward, Interim Chief Executive Officer 7-3

87 Hillsborough Transit Authority Board of Directors Meeting May 7, 2018 STATUS REPORT Ridership and Productivity ~ March 2018 March 2018 Ridership All mode ridership declined 14.6% compared to March As ridership at HART and in the US has been in a declining trend, it is difficult to determine how much of the decline is due to the trend and how much due to the reductions in Mission Max. It does appear from the FY 2018 month to month comparison, that the downward trend may be bottoming out. March FY 2017 March FY 2018 Percentage Change Total Year FY Total Year FY 2018 % Change Mode Local, MetroRapid, & Express Bus 2 1,166, , % 6,715,453 5,831, % Weekday 940, , % 5,282,763 4,198, % MetroRapid 47,891 80, % 262, , % Weekday Express 22,597 30, % 115, , % Total Weekday 1,010, , % 5,660,691 4,801, % Saturday inc. MetroRapid and Express 90, , % 594, , % Sunday inc. MetroRapid and Express 64,738 62, % 460, , % Streetcar 29,879 34, % 170, , % Paratransit 3 14,472 14, % 77,950 83, % Taxi Voucher 4 5,770 6, % 33,793 39, % Flex 5 7,645 7, % 43,099 44, % Total All Modes 1,224,037 1,044, % 7,040,624 6,164, % 1 Fiscal Year runs October 1 through October Local and connector, express, and streetcar ridership are taken from HART Finance Department GFI reports. 3 HART Operations Department Trapeze reports. 4 Taxi invoice 5 HART Operations Trapeze reports 7-4

88 Highlights 7-5 Hillsborough Transit Authority Board of Directors Meeting May 7, 2018 In the case of bus ridership, it is unfair to compare March 2018 to March The services are reconfigured and it is a classic case of comparing apples to oranges. This report attachment has a new page Monthly Comparisons. In comparing FY 2018 month-to-month, we take note that the ridership has become fairly stable. The conclusion being that the trend toward declining ridership may be nearing an end. Productivity numbers are also beginning to rise. March 2018 streetcar ridership is up 14.2% compared to March Streetcar is down 2.8% year-to-date to the comparable period in FY March 2018 HARTPlus ridership is down 0.5% compared to March Taxi voucher service is up 19.4% compared to March Combined, HART Plus and taxi trips totaled 21,297 and represent a 5.2% increase from March Cost per Passenger Cost per passenger is presented as non-audited numbers and subject to restatement. Cost per passenger can vary when presented as a single month because expenses encumbered will vary depending on items acquired and billing cycles. Year-to-date is more pertinent and the numbers will smooth out as the year progresses and present a truer picture of actual cost. The table below is the FY 2018 comparison to FY 2017 for March: March 2018 FY 2017 October - March FY 2018 October - March Average Daily Ridership Weekday Saturday Sunday October 40,253 21,224 14,905 November 39,112 21,301 14,088 % % 0.36% -5.48% December 38,075 21,838 14,467 % % 2.52% 2.69% January 36,459 21,762 13,745 % % -0.35% -4.99% February 39,626 22,907 15,295 % % 5.26% 11.28% March 37,005 21,003 15,619 % % -8.31% 2.12% Bus + Flex Month* Bus + Flex FY YTD* Paratransit Month* Paratransit FY YTD* $5.03 $4.86 $26.49 $29.02 $6.17 $5.67 $29.18 $27.35 % Change 22.7% 16.7% 10.2% -5.8% *Not adjusted to revenue

89 Hillsborough Transit Authority Board of Directors Meeting May 7, 2018 Ridership and Productivity Reports On the following ridership and productivity report (Attachment), service is broken into three groups: local routes, express routes, and flex routes. Each group is ranked first to worst for the current fiscal year in passengers per revenue hour. Routes in red are routes that fall 60% or below the average for their group. Routes in blue are routes that are 75% or above the average for the group. One cautionary note: local routes from FY 2017 to FY 2018 are not necessarily comparable. Most local routes were changed in the MissionMax process. For example, Route 9 in FY 2017 is considerably different than Route 9 in FY 2018 and comparing FY 2017 Route 9 to FY 2018 Route 9 are not true comparisons. In FY 2018 ridership comparisons to the prior year should be based on the aggregate or total count. February Paratransit Reports Disabled Patrons Personal Care Attendants Paratransit Riders February Companions Children Total Passengers Subscriptions Wheelchair Trips FY ,778 1, ,472 5,227 3,264 FY ,796 1, ,405 6,639 3,623 % Change 0.1% -4.8% 19.7% -76.1% -0.5% 27.0% 11.0% Trip Cancellations March Type of Cancellation March FY 2017 March FY 2018 % Change Advanced Cancellations 1,478 1, % Same Day Cancellations 1,120 1, % No Shows % Patron/Dispatch Error Cancellations % Other Cancellations % Total Trip Cancellations/No Shows 3,222 3, % Total Suspensions Per No-Show Policy % Trip Purpose - March March Employment Education Medical/ Hospital/Adult Recreation Shopping Other Day Care FY ,944 2,584 5,899 1, ,253 FY ,907 2,415 5,630 1, ,295 % Change -2.0% -6.5% -4.6% 15.6% 31.8% 1.9% 7-6

90 Hillsborough Transit Authority Board of Directors Meeting May 7, 2018 HARTPlus Certifications March March Certified Total Certified FY ,376 FY ,507 ± Change 3.9% 3.9% On-Time Performance March March Month Year-to-Date FY % 97.4% FY % ± % Change 0.0% 0.2% Prepared by: Steve Feigenbaum, Director of Service Development Reviewed by: Ruthie Reyes Burckard, Chief Operating Officer Approved by: Jeffery C. Seward, Interim Chief Executive Officer Attachment: Ridership and Productivity Report 7-7

91 ATTACHMENT HART Services Ridership Summary March 2018 Attachment Ridership, FY 2017 vs FY 2018 Monthly Ridership Comparison Year-to-Date March March FY 2017 FY 2018 HART Service FY 2017 FY 2018 % Change Ridership Ridership % Change Fixed Route Bus 6,715,453 5,831, % 1,166, , % TECO Streetcar 170, , % 29,879 34, % ADA Paratransit 77,950 83, % 14,472 14, % Taxi Voucher 33,793 39, % 5,770 6, % HART Flex 43,099 44, % 7,645 7, % All Mode Total 7,040,624 6,164, % 1,224,037 1,044, % Wheelchairs on Fixed Route 24,235 22, % 4,308 4, % Bikes on Buses 111, , % 19,370 18, % U-Pass Program 211, , % 38,247 24, % Monthly Ridership Comparison March March Fixed Route Detail FY 2017 FY 2018 FY 2017 FY 2018 Number of Weekdays Number of Saturdays Number of Sundays No Service or Emergency Closure Days Total Service Days % Change % Change Weekday Ridership 5,282,763 4,198, % 940, , % Weekday MetroRapid Ridership 262, , % 47,891 80, % Weekday Express Ridership 115, , % 22,597 30, % Total Weekday Local Ridership 5,660,691 4,801, % 1,010, , % Saturday Ridership inc. MetroRapid and weekend express 594, , % 90, , % Sunday Ridership inc. MetroRapid and weekekd express 460, , % 64,738 62, % % Change % Change Weekday Average Ridership 41,597 33, % 40,872 31, % Weekday MetroRapid Ridership 2,063 3, % 2,082 3, % Weekday Average Express Ridership 912 1, % 982 1, % Combined Weekday Average Ridership 44,572 38, % 43,937 37, % Saturday Average Ridership 22,864 20, % 22,748 21, % Sunday Average Ridership 15,873 14, % 16,185 15, % Calculations are subject to monthly adjustment/restatement FY 2017 vs. FY 2018 Complete Fiscal Year Source: HART Ridership Reports and Trapeze Scheduled Service Revenue Hour Report

92 ATTACHMENT HART Services Ridership Summary March 2018 Attachment FY 2018 Month to Month Comparisons Rides Oct-17 Nov-17 Dec-17 Jan-18 Feb-18 Mar ,577 80, % 81, % 79, % 83, % 84, % 5 40,161 35, % 35, % 35, % 36, % 34, % 6 110, , % 100, % 100, % 98, % 101, % 7 19,687 13, % 12, % 13, % 14, % 14, % 8 38,487 36, % 36, % 33, % 32, % 34, % 9 35,835 25, % 28, % 27, % 28, % 28, % 12 76,942 71, % 75, % 71, % 75, % 75, % 14 18,188 19, % 21, % 20, % 20, % 22, % 15 28,246 27, % 28, % 26, % 26, % 29, % 16 26,976 29, % 28, % 28, % 30, % 28, % 17 6,570 7, % 8, % 7, % 7, % 8, % 19 27,717 24, % 25, % 23, % 22, % 22, % 30 40,340 34, % 32, % 31, % 28, % 30, % 31 5,736 5, % 5, % 5, % 5, % 6, % 32 31,072 24, % 25, % 25, % 26, % 26, % 33 19,087 16, % 16, % 16, % 15, % 17, % 34 75,177 76, % 74, % 72, % 74, % 80, % 35* 1,378 NA 14, % 36 36,520 32, % 31, % 30, % 29, % 31, % 37 30,792 31, % 28, % 31, % 30, % 28, % 38 9,705 12, % 10, % 10, % 10, % 12, % 39 59,812 53, % 54, % 52, % 53, % 54, % 42 25,775 33, % 31, % 31, % 31, % 32, % 45 25,561 19, % 20, % 19, % 20, % 18, % 46 9,352 7, % 7, % 6, % 7, % 8, % 96 2,393 2, % 1, % 1, % 1, % 1, % % % % % % ,546 89, % 93, % 91, % 94, % 98, % 20X 2,419 2, % 1, % 2, % 1, % 1, % 24LX 4,512 3, % 3, % 4, % 4, % 5, % 25LX 3,253 3, % 2, % 2, % 3, % 3, % 51LX % % % % % 60LX* 14,278 17, % 17, % 16, % 14, % 6, % 75LX % % % % % 360LX 11,430 15, % 15, % 15, % 15, % 16, % Total 1,012, , % 957, % 939, % 945, % 981, % *Route 35 created out of 60LX 2/25/2018

93 ATTACHMENT HART Services Ridership Summary March 2018 Attachment Average Daily Ridership Weekday Saturday Sunday October 40,253 21,224 14,905 November 39,112 21,301 14,088 % % 0.36% -5.48% December 38,075 21,838 14,467 % % 2.52% 2.69% January 36,459 21,762 13,745 % % -0.35% -4.99% February 39,626 22,907 15,295 % % 5.26% 11.28% March 37,005 21,003 15,619 % % -8.31% 2.12%

94 ATTACHMENT HART Services Ridership Summary March 2018 Attachment Hours and Miles by Mode FY 2017 FY 2018 % Change Mar. FY 17 Mar. FY 18 % Change Bus Vehicle Hours 339, , % 59,796 54, % Bus Revenue Hours 321, , % 56,444 52, % Bus Vehicle Miles 4,518,580 3,890, % 795, , % Bus Revenue Miles 4,065,674 3,585, % 714, , % Flex Vehicle Hours 10,891 10, % 1,939 1, % Flex Revenue Hours 9,486 9, % 1,688 1, % Flex Vehicle Miles 168, , % 30,038 29, % Flex Revenue Miles 126, , % 22,505 22, % Paratransit Vehicle Hours 60,085 62, % 10,892 10, % Paratransit Revenue Hours 50,940 52, % 9,262 9, % Paratransit Vehicle Miles 859, , % 158, , % Paratransit Revenue Miles 745, , % 137, , % Taxi Revenue Hours* 9,374 16, % 1,659 2, % Taxi Revenue Miles* 112, , % 19,907 29, % Streetcar Vehicle Hours 7,535 6, % 1,244 1, % Streetcar Revenue Hours 7,487 6, % 1,236 1, % Streetcar Vehicle Miles 40,403 33, % 6,667 5, % Streetcar Revenue Miles 39,898 32, % 6,596 5, % HART System Vehicle Hours 427, , % 75,530 71, % HART System Revenue Hours 501, , % 88,537 93, % HART System Vehicle Miles 5,586,367 4,973, % 990, , % HART System Revenue Miles 4,984,290 4,509, % 882, , % *Vehicle and Revenue hours/miles for Taxi Voucher are equal Calculations are subject to monthly adjustment/restatement Source: HART Ridership Reports and Trapeze Scheduled Service Revenue Hour Report

95 ATTACHMENT HART Services Ridership Summary March 2018 Attachment FY 17 March Weekday Average FY 18 March Weekday Average % Change FY 18 March Saturday Average* FY 18 March Sunday Average* Y-T-D Ridership Y-T-D Bus Vehicle Trips Y-T-D Riders per Bus Trip Local Routes* 1 Florida Avenue 3,274 3, % 1,810 1, ,374 19, th St. 1,491 1, % ,870 10, th St. 4,011 3, % 2,360 1, ,107 17, West Tampa/HCC Dale Mabry 1, % ,096 10, Progress Village/Brandon 1,434 1, % ## 211,751 10, th - 30th Streets 2,241 1, % ,393 10, nd Street 2,761 2, % 1,932 1, ,739 16, Armenia - Howard % ,830 12, Columbus Drive 1,280 1, % ## 166,755 9, Waters to Rowlett 847 1, % ## 172,724 10, Port Tampa - Britton Plaza NA 300 NA ,797 5, Downtown - TGH - South Tampa 1, % ,612 10, Kennedy Blvd. - TIA 2,016 1, % ,701 14, South Hillsborough % 33,509 2, MLK - TIA 1,454 1, % ,069 10, Fletcher Ave % ,436 10, Hillsborough Ave. - NWTC 2,701 2, % 1,881 1, ,948 16, NWTC - TIA NA ,773 1, Dale Mabry Hwy. 1,754 1, % ,534 10, Brandon - Netpark 1,208 1, % ,076 10, Mango - Netpark NA 417 NA ,701 5, Busch Blvd. 2,725 2, % 1, ,934 11, Fowler Ave. NA 1,241 NA ,813 10, Yukon - Westshore 1, % ,866 10, Brandon Blvd % ,665 6, In-Towner % 11,884 2, In-Towner - Saturday NA NA NA Nebraska Avenue MetroRapid 2,082 3, % 2,284 1, ,179 24, Nebraska Ave.* 2,017 NA NA 14, Palma Ceia/South Dale Mabry* 417 NA NA 1, Cypress St.* 206 NA NA 1, th St* 1,408 NA NA 7, Sligh Ave.* 451 NA NA 2, UATC/Temple Terrace/Netpark* 735 NA NA 3, Group Total 42,954 35, % 20,419 15,408 5,589, , FLEX Routes 570 Brandon Flex % 22 8,670 2, South County Flex % 4,030 3, Northdale Flex % 47 18,327 4, Town 'N Country Flex % 3,794 1, South Tampa Flex % 9,605 2, Group Total % 69 44,426 14, Source: HART Ridership Reports and Trapeze Scheduled Service Revenue Hour Report

96 ATTACHMENT HART Services Ridership Summary March 2018 Attachment Express and Limited Express Routes* 20X Lutz Express % 11, X Fishhawk - MacDill AFB % 25, LX Mac Dill AFB Express % 18, X New Tampa - Downtown Express % 5, LX Brandon-Tampa-TIA-NWTC NA 257 NA ,796 5, LX S. County Shopper Tue. Thurs. NA 16 NA 2, LX Brandon - Tampa - MacDill NA 612 NA ,922 5, LX Temple Terrace Express* 43 NA NA X North Brandon Express* 58 NA NA LX South Brandon Express* 82 NA NA X East Hillsborough Express* 30 NA NA LX South County Express* 70 NA NA LX South County Via 301* 109 NA NA LX NW Hillsborough* 46 NA NA X Clearwater Express* 53 NA NA Group Total 983 1, % 239,067 15, *Current routes only Streetcar 800 TECO Streetcar % 3, ,458 10, Calculations are subject to monthly adjustment/restatement * Route Discontinued effective October 8 Source: HART Ridership Reports and Trapeze Scheduled Service Revenue Hour Report

97 ATTACHMENT HART Services Ridership Summary March 2018 Attachment Ridership, FY 2017 vs. FY 2018 Ridership, FY 2017 vs. FY 2018 Route productivity, Passengers per Revenue Hour & Mile (YTD) Monthly Year-to-Date FY 2017 FY 2018 FY 2017 FY 2018 March Passengers per Passengers per Passengers per Passengers per Local Routes FY 2017 FY 2018 % Change FY 2017 FY 2018 % Change Revenue Hour Revenue Hour Revenue Mile Revenue Mile 6-56th Street 109, , % 632, , % Fowler Ave.* NA 32,018 NA NA 185,813 NA NA NA nd Street 76,574 75, % 426, , % Florida Avenue 88,019 84, % 514, , % Nebraska-Fletcher MetroRapid 47,891 98, % 262, , % Hillsborough Avenue 72,511 80, % 417, , % West Brandon/Netp@rk 32,154 28, % 197, , % Mango - Netpark* NA 12,669 NA NA 66,701 NA NA NA Busch Boulevard 72,967 54, % 417, , % th Street 39,934 34, % 221, , % Waters - Rowlett 21,172 28, % 117, , % Town 'N Country/Airport 57,871 30, % 331, , % Columbus Drive 34,480 29, % 200, , % Downtown - TGH - South Tampa 34,054 22, % 200, , % th Street 56,654 28, % 339, , % Port Tampa - Britton Plaza* NA 8,019 NA NA 45,797 NA NA NA Dr. Martin Luther King Jr. Boulevard 38,942 26, % 233, , % Progress Vilage/Brandon 38,345 34, % 223, , % Dale Mabry Hwy./Himes Avenue 46,095 31, % 260, , % Yukon - Westshore 39,239 18, % 438, , % Armenia -- Howard 12,807 22, % 71, , % West Tampa/HCC 35,696 14, % 216,549 88, % Brandon Blvd. 15,197 8, % 167,472 46, % NWTC - TIA NA 14,395 NA NA 15,773 NA NA NA Fletcher Avenue 23,080 17, % 132, , % South Hillsborough County 5,339 6, % 29,258 33, % Intowner - Weekdays 2,121 1, % 12,532 11, % Intowner - Saturday % NA Nebraska Avenue** 62,920 NA NA 379,128 14, % Palma Ceia/MacDill AFB** 9,582 NA NA 48,494 1, % Cypress Street** 4,743 NA NA 28,495 1, % th Street** 36,579 NA NA 212,151 7, % Sligh Avenue** 10,366 NA NA 56,454 2, % UATC/Temple Terrace/Netp@rk** 19,145 NA NA 108,143 3, % Public Service NA 3,360 3,878 NA NA NA NA NA System Total 1,143, , % 6,899,144 5,592, % Blue = Routes performing 75% or higher above the local system average Red = Routes performing 60% or lower than the local system average * - Route begun October 8, 2017 ** - Route discontinued October 8, 2018 Calculations are subject to monthly adjustment/restatement Source: HART Ridership Reports and Trapeze Scheduled Service Revenue Hour Report 75% of Local System Average % of Local System Average 12.24

98 ATTACHMENT HART Services Ridership Summary March 2018 Attachment Ridership, FY 2017 vs. FY 2018 Ridership, FY 2017 vs. FY 2018 Route productivity, Passengers per Revenue Hour & Mile (YTD) Monthly Year-to-Date FY 2017 FY 2018 FY 2017 FY 2018 March Passengers per Passengers per Passengers per Passengers per FLEX Routes FY 2017 FY 2018 % Change FY 2017 FY 2018 % Change Revenue Hour Revenue Hour Revenue Mile Revenue Mile Northdale FLEX 3,399 3, % 19,577 18, % South Tampa FLEX 1,274 1, % 6,976 9, % Brandon FLEX 1,265 1, % 7,484 8, % South County FLEX % 3,825 4, % Town N' Country FLEX 1, % 5,237 3, % System Total 7,645 7, % 43,099 44, % Blue = Routes performing 75% or higher above the FLEX system average Red = Routes performing 60% or lower than the FLEX system average 75% of Local System Average % of Local System Average 2.86 Calculations are subject to monthly adjustment/restatement Source: HART Ridership Reports and Trapeze Scheduled Service Revenue Hour Report

99 ATTACHMENT HART Services Ridership Summary March 2018 Attachment Ridership, FY 2017 vs. FY 2018 Ridership, FY 2017 vs. FY 2018 Route productivity, Passengers per Revenue Hour & Mile (YTD) Monthly Year-to-Date FY 2017 FY 2018 FY 2017 FY 2018 March Passengers per Passengers per Passengers per Passengers per Express Routes FY 2017 FY 2018 % Change FY 2017 FY 2018 % Change Revenue Hour Revenue Hour Revenue Hour Revenue Hour 24LX - FishHawk/Riverview/MacDill AFB Express 5,298 5, % 26,305 25, % X - Lutz Express 1,459 1, % 7,308 11, % LX - South Brandon/MacDill AFB Limited Express 3,470 3, % 19,317 18, % LX - Brandon-Tampa-TIA-NWTC* NA 6,667 NA NA 85,796 NA NA NA LX - Brandon-Tampa-MacDill AFB* NA 16,202 NA NA 88,922 NA NA NA LX - New Tampa Express 1, % 5,640 5, % LX - S. County Shopper Tues. & Thurs.* NA 346 NA NA 2,018 NA NA 4.40 NA LX - UATC/Temple Terrace/Downtown** 979 NA NA 5, NA NA NA 22X - Dover/Brandon Express** 1,325 NA NA 5, NA NA NA 27X - Fishhawk/South Brandon Express** 1,895 NA NA 10, NA NA NA 28X - East County Express** 681 NA NA 3, NA NA NA 47LX - Southshore Limited Express** 1,620 NA NA 8, NA NA NA 53LX - South County/Brandon via 301 Limited Express** 2,498 NA NA 13, NA 4.32 NA NA 61LX - NW Hillsborough Limited Express** 1,067 NA NA 4, NA 8.41 NA NA 200X - Clearwater Express** 1,208 NA NA 5, NA 6.23 NA NA System Total 22,597 34, % 115, , % Blue = Routes performing 75% or higher above the express system average Red = Routes performing 60% or lower than the express system average 75% of Local System Average % of Local System Average 8.02 Calculations are subject to monthly adjustment/restatement * - Route begun October 8, 2017 ** - Route discontinued October 8, 2018 Source: HART Ridership Reports and Trapeze Scheduled Service Revenue Hour Report

100 ATTACHMENT Passengers per Revenue Hour per Route FY 2018 (10/1/2017-3/31/2018) Passengers per Revenue Hour Local Flex Express th Street 42 - Fowler Ave nd Street 1 - Florida Avenue MetroRapid 34 - Hillsborough Avenue 24LX - FishHawk/Riverview/MacDill Express 20X - Lutz Express 37 - West Brandon/Netp@rk 38 - Mango - Netpark 39 - Busch Boulevard 5-40th Street 16 - Waters Avenue 25LX - South Brandon/MacDill AFB Express 30 - Town 'N Country/Airport 15 - Columbus Drive 19 - Port Tampa 9-15th Street 17 - Port Tampa - Britton Plaza 32 - Dr. Martin Luther King Jr. Boulevard 8 -Progress Vilage/Brandon 36 - Dale Mabry Hwy./Himes Avenue 45 - UATC/Rome Avenue/Westshore Plaza 14 - Armenia Avenue 60LX - Brandon-Tampa-TIA-NWTC 7 - West Tampa/Citrus Park 46 - Downtown Tampa/Brandon 35 - NWTC - TIA 360LX - Brandon-Tampa-MacDill AFB 33 - Fletcher Avenue 31 - South Hillsborough County 96 - InTowner Trolley 51LX - New Tampa Express Northdale FLEX South Tampa FLEX 75LX - S. County Shopper Brandon FLEX 97 - InTowner Trolley - Saturday South County FLEX Town N' Country FLEX

101 Hillsborough Transit Authority Board of Directors Meeting May 7, 2018 STATUS REPORT HART 2018 Success Plan Achievement Levels ~Second Quarter SUMMARY This report provides a summary of the attainment level of the adopted 2018 HART Organizational Performance Scorecard (HOPS) during the second quarter of Fiscal Year DISCUSSION The HART FY 2018 Success Plan is the culmination of several months of planning and departmental collaboration with HART leadership. The Success Plan incorporates: New HART Mission and HART Vision FY 2018 Outcome Goals FY 2018 Work Plan, made up of strategic areas of focus and specific tactics FY 2018 HART Organizational Performance Scorecard (HOPS) for measuring progress. At the September 25, 2017, regular Board meeting, the HART Board adopted Resolution #R , approval of HART Outcome goals for fiscal year These Outcome Goals are the integral part of carrying out the HART mission to take people to places that enhance their lives, and deliver on the vision to invite, inspire and implement sustainable and innovative transportation. Work Plan Operating Tactics The work plan is the tactical expression of the five strategic areas of focus. FY2018 HOPS has 14 metrics (see chart below) to monitor organizational performance over the course of the year. The established tactics levels are directly measurable and the organization s level of attainment is updated by staff on a monthly basis and reported to the Board quarterly. CONCLUSION The Outcome goals of Excellence in Customer Experience, Community Connection, and Employee Success will be measured based on the quarterly surveys and reported at the end of the FY2018. The performance results for the Outcome Goals of Service Productivity and Sustainable Financial Performance for the second quarter of FY2018 are reported in Attachment I. Prepared by: Lena Petit, Director of Executive Office and Board Support Reviewed by: Kenyatta Lee, Chief Administrative Officer and Interim Chief of Staff Approved by: Jeff Seward, Interim Chief Executive Officer Attachment: HOPS achievements second quarter of FY

102 Tactic Name Second Quarter Milestones Owner Service 1a - Implement Mission MAX service Operations Productivity changes FY2018 PERFORMANCE Second Quarter 1a - Staff developed a timeline and an action plan for Phase 2 of the TDP/COA including identifying cost, projected revenue and ridership, vehicle and full time employees (FTE) requirements. 1a - Staff implemented new markup on February 25, 2018 to better align service changes and add service enhancements, funded by the BOCC. 1b - Implement a formal cross-functional service productivity process 1b - Staff regularly conducted review meetings to evaluate the first quarter metrics and discuss areas for improvement. Sustainable Financial Performance 2a - Develop a Strategically-Aligned Budget, Improve Monthly and Quarterly Budget Reporting and Ownership of Department Level Budgets Finance 2a - At the April 2 regular Board meeting, staff presented preliminary FY2019 budget philosophy to the HART Board of Directors. 2a - FY18 budget to actual reports are reviewed monthly with departments to identify areas of potential overspending and to prepare for FY19 spending needs and budget development. 2b - Identify and Executive New Non- Taxpayer Streams of Sustainable Revenue 2b - Staff has been researching viable opportunities for nontaxpayer revenue streams. Signed agreements to install ATMs at Transit Centers and streetcar stops. Installation has begun. 2c - Develop Fund Balance Plan 2c - Fund Balance Revitalization Plan was discussed as part of the FY2019 Operational Budget overview. 7-9

103 Excellence in Customer Experience 3a - Continue Development of Innovative Programs Operations 3a - Staff released the RFP for Paratransit Customer Choice Program - Taxi Voucher. At the April 2, 2018 regular HART Board meeting, successful bidders West Coast Transportation D/B/A Yellow Cab Company and Gulf Coast Transportation, Inc. were awarded the contracts for one year term, with one one-year renewal option. 3b - Enhance Streetcar Experience 3b - Completed installation of Flamingo farecard readers on nine streetcars in December Installation and testing of Connected Vehicle technology started in January of b - Pursuing establishment of new collaborations with private businesses, staff is working with Vector Media for revenue generating projects (Crown Royal; Pabst Blue Ribbon Beer; 14 Hands Winery; Anheuser Beer (for renewal). THS Board initiated discussion on amending the HART Advertising policy to remove the regional limitations and attract potential clients. Staff will work with a vendor on the Streetcar TECO Line website redesign. 3b - Staff continues current and develops new marketing campaigns promoting streetcar events, such as Free Rides on Saturdays, and campaigns in support of Gasparilla Art and Music festival, streetcar LIVE. 3c - Conduct Voice of the Customer Survey 3c - At the February 5 regular Board meeting, the three-year contract, with one two-year option to Conduct the Voice of the Customer (VOC) Surveys to TransPro Consulting Inc. was unanimously approved. Staff held kick off meetings and finalized the survey questions. VOC survey will be conducted in April c - Staff will be developing and implementing a community strategy plan for customers based upon results. 7-10

104 Community Connection 4a - Construct a Methodology to Measure and Communicate Community Value Executive 4a - Contract for the Voice of the Community Survey was awarded to HCP. During the kick off meeting, staff and the vendor identified the philosophy and the targeted audience to assess the community and stakeholders awareness and perceptions of HART services. The survey questions are finalized and interviews are being scheduled. 4a - Staff is working with the Marketing services support team Jones Worley on creating key messages and communications plan. 4b - Enhance the Process to Ensure Business Opportunities for Small & Disadvantaged Companies 4b Comprehensive DBE training for all staff members is under development. A more in-depth training will follow for those employees who are more involved in the process. FAQs are provided to staff. Employee Success 5b - Develop Organizational Programs in Support of Employer of Choice Initiative Administration 5b - Staff conducted the Voice of Employee survey during March 19 - April 13, Based on the results, the employee communications plan will be developed. Employee total rewards statements were distributed in January

105 Strategy Metric Performance Goals Performance Results Goal Points Earned Points Fixed Route Bus & HARTFlex Cost Recovery 21.4% 17% 9 0 Fixed Route Bus Customers per Mile Fixed Route Bus Customers per Trip Service Productivit y Fixed Route Customers per Revenue Hour HARTPlus Cost Recovery 11.00% 15% HARTPlus Cost per Trip $30.60 $ HARTPlus Customers per Hour HARTFlex Customers per Mile HARTFlex Customers per Trip TOTAL Sustainable Financial Performanc e Annual Net Revenue >2% than baseline 3 Multi-Year Projected Net Revenue (5-Year) >2% than baseline 2 # of Days Cash Reserve 90 days Year End Fund Balance.5% growth 10 Self-Generated Revenue 3% growth 5 TOTAL 30 0 Fixed Route Net Promoter Score HARTPlus Net Promoter Score 25 1 Excellence In Customer Experience HARTFlex Net Promoter Score 35.5 Fixed Route On-Time Performance 77% 78% HARTPlus On-Time Performance 87% 86% 1 0 Perception of Safety & Security 88% 2 TOTAL Community Connection % of Hillsborough Co. residents who feel HART does a good job TBD 0 % of Hillsborough Co. residents who feel HART provides value TBD 0 % of Hillsborough Co. who feel HART is an industry leader in innovation TBD 0 % of customers using HART to access jobs 65% 5 % of customers using HART to access education 13% 5 TOTAL 10 Employee Engagement Level 65% 10 Employee Success % of Employee Performance Goals Achieved TBD 0 Training Hours per Employee TBD 0 TOTAL 10 OVERALL PERFORMANCE SCORE

106 Hillsborough Transit Authority Board of Directors Meeting May 7, 2018 MONTHLY INFORMATION REPORT Procurement & Contracts Administration Activity Report ~ March 2018 A. Full & Open Acquisitions in Process Solicitation RFP RFP RFP RFQ RFP RFP RFP Item/Service Insurance Broker Services Legal Services Broker Services for HR and PSTA Bus Transit Infrastructure A&E Landscaping Services Remanufactured Allison Transmissions Cell Tower RFP Engineering and Design Heavy Maintenance facility F RFQ IFB RFQ Backup Connectivity Towing Services Scope Writer for AV B. Open Contracts: Currently there are 116 open contracts with an approximate value of $67,272,375 under administration, including construction Task Orders. C. Processed Purchase Orders Under $25,000 = $354, Standard Purchase Orders totaling $152, Inventory Purchase Orders totaling $202,606 D. Unauthorized Procurements There were no unauthorized procurements made in the month of March Prepared by: Al Burns, Director, Procurement & Contracts Administration Reviewed by: Lucien Campillo, Interim Chief Financial Officer Approved by: Jeffrey C. Seward, Interim Chief Executive Officer 8-1

107 Hillsborough Transit Authority Board of Directors Meeting May 7, 2018 MONTHLY INFORMATION REPORT Maintenance Activities ~ March 2018 Fleet Maintenance Total Miles Fixed Route Preventative Maintenance Completed Demand Work Orders Completed 674, Paratransit Total Miles Preventative Maintenance Completed Demand Work Orders Completed 173, Total Miles Flex Service Preventative Maintenance Completed Demand Work Orders Completed 17, Streetcar Maintenance Total Miles/Trips Miles - 5,989 Trips 2,218 Streetcar Preventative Maintenance Completed Demand Work Orders Completed Facility Maintenance Preventative Maintenance Tasks Completed 33 Demand Work Orders Completed 53 Scheduled Projects Quarterly generator inspections for the HART Operations facility including the Preventative Maintenance building. The semi-annual fire suppression test and inspection for the HART Operations facility including the Preventative Maintenance building. Conduct a CNG gas sample test. Three samples shall be taken, one before the dryer, one after the dryer and one at the dispenser. 8-2

108 Hillsborough Transit Authority Board of Directors Meeting May 7, 2018 Completed Projects STC completed the annual inspection for the fire extinguishers located at all sites including transit centers. Piper Fire completed the semi-annual inspection of the fire suppression and pre-action system for the HART Administrative office and Streetcar facility. Passenger Amenities Preventative Maintenance Tasks Completed 54 Demand Work Orders Completed 75 Scheduled Projects Continue with the shelter removal program. Completed Projects Bus shelter solar light program: Removed one Omni Stop from Route 15 as part of a deleted Route. Bus stop maintenance: Installed one new stop for the airport at Spruce and O Brien. Repaired 22 bus stops for various routes due to downed or damaged stops. Repaired/replaced 23 loose or missing ID tags. Shelter maintenance: Replaced seven perforated panels for the MetroRapid Route 400. Removed six various shelters due to vandalism. Replaced two perforated panels for Route 31. Preventative maintenance shelter washing: Pressure washed and cleaned 36 HART shelters and 18 MetroRapid shelters. Benches and trash receptacles: Installed three new trash receptacles per customer requests. Repaired 11 trash receptacles due to corrosion control and minor maintenance. Removed one trash receptacle that was no longer required. Removed eight benches on various routes as part of Mission Max. Installed two new benches, one at Netp@rk and one at the Mission Bell stop. Shelter Removals: Prepped and removed twenty slimline shelters due to Mission Max. Removed three Key West shelters for Routes 9/12 located at Roulette and Sleigh both NB and SB and 7 th Avenue and Scott Street. Clean shelter areas for the Marion Transitway due to homeless usage. Prepared by: Brian Allan, Interim Director of Maintenance Reviewed by: Ruthie Reyes Burckard, Chief Operating Officer Approved by: Jeffrey C. Seward, Interim Chief Executive Officer 8-3

109 Hillsborough Transit Authority Board of Directors Meeting May 7, 2018 MONTHLY INFORMATION REPORT Operations Activities ~ March 2018 Transportation Highlights HART hosted PSTA for the annual Regional Bus, Van and Mechanic Roadeo held at the HART Operations and Maintenance Facility. HART Winners for the Bus and Van categories were: Bus: 1 st Place - Guarionex Falero-Ramos, 2 nd Place - Maged Botros, 3 rd Place - Eric McKethan; Van: 1 st Place - Alfred Patterson, 2 nd Place - LaShawn Vickers, 3 rd Place - Francisco Guerrero Representatives for the Operations team along with the Director of Transportation met with Tampa International Airport personnel to discuss current and future service to the airport, as well as necessary signage for buses at the newly built Rental Center currently served by four routes. An additional HART route (275 LX) may be serving this Center in July PSTA also plans to serve the Rental Center with their 300X route in July Staff held two Operator briefings which consisted of updates regarding safety issues, the Flamingo fare system and other operational concerns. The first Operations Think Tank committee meeting was held, where representatives from each division to share and discuss ideas to ensure continuous operational improvements. The Director of Transportation held a monthly Dispatch and Transit Supervisor meeting where the participants discussed operational issues and concerns and received critical information from the Director of Safety, HR FMLA personnel and the Customer Service Manager. Operations Support Highlights Director of Operations Support ADA Officer Gregory Brackin participated in the Community Safety Action Plan discussions with the University Area CDC. This item will be brought to the HART Board in April to seek commitment letter approval to support their efforts. Director of Operations Support ADA Officer participated in an information gathering session on the HART HyperLINK program with Central Ohio Transit Authority (COTA). Their staff is interested in the development of the program and the ongoing development since implementation. Customer Service Inquires Customer Requests/Concerns Inbound Calls 16,977 Open Customer Requests 522 Closed Customer Requests Average Queue 0:02:06 Average Queue 0:03:03 Average Hold Time English Time Spanish Time 419 0:00:07 8-4

110 Hillsborough Transit Authority Board of Directors Meeting May 7, 2018 Service Development Highlights Public outreaches were concluded for Route 275LX, including a required public hearing, open house and visits to sites related to the route. Met with Pasco County Public Transportation staff to coordinate 275LX with PCPT Route 54. Continued regular meetings with the consultant group on the Regional Transit Feasibility Plan. The project web site has been updated ( and Step 3 has begun and will continue for the remainder of FY 2018 including 1 on 1 meetings with key officials. Service Planning Highlights County and Municipal Land Use Activities HART staff reviewed 14 City of Tampa and 17 Hillsborough County proposed projects during February Improved pedestrian access was recommended for all projects. Bus stop improvements were recommended by the Hillsborough Transportation Review Coordination Group for the proposed construction project of the Big Bend Commerce Center at 6855 N US Highway 41 in Apollo Beach. Prepared by: Gregory Brackin, Director of Operations Support ADA Officer Ivan Maldonado, Director of Transportation Steve Feigenbaum, Director of Service Development Reviewed by: Ruthie Reyes Burckard, Chief Operating Officer Approved by: Jeffrey C. Seward, Interim Chief Executive Officer 8-5

111 Hillsborough Transit Authority Board of Directors Meeting May 7, 2018 MONTHLY INFORMATION REPORT Administration Activities ~ March 2018 Human Resources The month of March 2018 had a turnover of 2.00% which is down 0.55% from the previous month. The year-to-date turnover is 3.58% in March 2018 Activity Type of Activity Bargaining NB Total New Hires Rehire Reinstated Transfer Reduction in Force Voluntary Resignations Retirement Deceased Terminations Promotions Reclassification Status Change Grand Total: As of March 30, 2018 there were 761 active (non-temporary) employees of which 127 are Non-Bargaining and 634 are Bargaining NOTE: The reporting reflects a full calendar month. Turnover Report March 2018 # of Separations* Division Non- Bargaining Bargaining Total Executive Administration Finance Operations HART Monthly Turnover Total *Includes: Voluntary Resignations, Retirement, Terminations, and Death 8-6

112 Hillsborough Transit Authority Board of Directors Meeting May 7, 2018 MARCH 2018 ACTIVITY CHART Retirement 10% Voluntary Resignations 32% Terminations 32% New Hires Rehire Transfer Reduction in Force Reduction Voluntary Resignations in Force Retirement 5% Terminations Promotions Transfer Rehire 0% New Hires Promotions 0% Technology and Innovation The Technology and Innovation Department (TID) processed 339 Service Desk tickets in the month of March in total were closed with 87 closed in less than 24 hours. As of March 31, 2018, there were 21 Service Desk tickets pending. TID created a phishing that one of our employees might actually receive, such as an important message from HR or TID. Phishing exercises like this leverage the same benefits of a fire drill or similar experiential training where employees experience a situation with the opportunity to exercise the proper response. This drill was to show employees that anyone can be susceptible to phishing and what they need to do when they think this has happened to them. The Security Surveillance System Project completed the installation of the core infrastructure for the new security camera system. Cameras at our Ybor location are now online and we are currently working on the CSX interlock camera installation. Safety and Security/Training The Training Department completed the annual streetcar recertification for TECO motorman as well as conducting a training needs assessment for the organization. The Safety Department participated in a number of emergency management preparation activities including the Hillsborough County Statewide Hurricane Planning sessions. 40 security cameras were installed at the Ybor Administrative Building and Streetcar Barn Facility. 8-7