AGENDA. 1. APPROVAL OF MINUTES a. Regular Board of Directors Meeting Minutes ~ June 6,

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1 REGULAR BOARD OF DIRECTORS MEETING Monday, July 18, 2016, 9:00 AM Florida Conference Room HART Administrative Office 1201 East 7 th Avenue, Tampa FL Information not viewable is available upon request - phone: , fax: or petitl@gohart.org TAB AGENDA CALL TO ORDER AND PLEDGE OF ALLEGIANCE 1. APPROVAL OF MINUTES a. Regular Board of Directors Meeting Minutes ~ June 6, PUBLIC INPUT ON AGENDA ITEMS (3 MINUTES PER SPEAKER) PRESENTATIONS Proposed Ad Valorem Tax Millage Rate for FY2017 Jeffrey C. Seward, Chief Financial Officer Overview: Pursuant to Florida Statute , HART has 35 days from receipt of the certified property value to advise the Property Appraiser of its proposed (not to exceed) millage rate, of its rolled-back rate and the date, time, and place at which a public hearing will be held to consider the proposed millage rate and the tentative budget (pursuant to Florida Statute ). This presentation supports Action Item 2c- Resolution #R ~ Certifying the Proposed Ad Valorem Tax Millage Rate for the Fiscal Year 2017 Budget Regional Inter-Jurisdictional Mobility Project Update Lucien Campillo, Senior Project Manager; Steve Rosenstock, Senior Manager of Marketing Services Overview: The Regional Inter-Jurisdictional Project is almost 15% complete. HART and PSTA will release a mobile phone application pilot for early adopters to the public on Labor Day, September This pilot will last for 6 months and riders will be able to use the application to buy a threeday pass that they can use on either system. The presentation explains the application in more detail and the marketing and outreach campaign. This presentation supports Action Item 2d- Resolution #R ~ Authorization to Open the Mobile Ticketing Bank Account as a Deposit Account for the Regional Inter-Jurisdictional Mobility Project with Bank of America Merrill Lynch

2 Board of Directors Meeting Agenda July 18, 2016 Page 2 TAB REGULAR MEETING continued Federal and State Legislative Consulting Services Contracts Alvin Burns, Director of Procurement and Contracts Administration Cesar Hernandez, Government Relations Specialist Overview: HART staff will provide an update on the state and federal legislative consulting services provided by The Advocacy Group, Holland & Knight and Boothe Transit Consulting. The brief overview will detail and discuss performance and achievements of each firm and how it relates to the general mission and policy objectives of the organization. 2. ACTION ITEMS The Finance and Audit Committee met on June 20, No quorum was present. All action items were deferred to the July 18, 2016 Regular Board of Directors meeting. a. Resolution #R ~ Authorize the Chief Executive Officer to Execute a Joint Participation Agreement (JPA) Between the Hillsborough Transit Authority (HART) and the Florida Department of Transportation (FDOT) to Conduct a Premium Regional Transit Feasibility Study 2-1 Jeffrey C. Seward, Chief Financial Officer Overview: In conjunction with Florida Department of Transportation (FDOT) and local stakeholders, HART will retain a consultant to conduct a Premium Regional Transit Feasibility Study focusing on the Tampa Bay region of Hillsborough, Pasco, and Pinellas Counties. b. Resolution #R ~ Authorize the Chief Executive Officer to award VC for the Streetcar HVAC System Replacement to Sutrak Corporation for $507, plus a 10% Contingency of $50, for a Total Not-To-Exceed Amount of $557, for a Three Year Period Ruthie Reyes Burckard, Chief Operating Officer Overview: The purpose of this contract is replace the existing inadequate and aging HVAC system from the 9 HART Streetcars and replace them with a new, reliable and warrantied system. This will include the removal of the existing systems, installation of a surge suppressor to protect the electronic systems on the Streetcar from high voltage spikes and installation of the new HVAC system. The following action items were not considered by a HART Board Committee: c. Resolution #R ~ Certifying the Proposed Ad Valorem Tax Millage Rate for the Fiscal Year 2017 Budget Jeffrey C. Seward, Chief Financial Officer Overview: Pursuant to Florida Statute , HART has 35 days from receipt of the certified property value to advise the Property Appraiser of its proposed (not to exceed) millage rate, of its rolled-back rate and the date, time, and place at which a public hearing will be held to consider the proposed millage rate and the tentative budget (pursuant to Florida Statute ).

3 TAB REGULAR MEETING continued Hillsborough Transit Authority Board of Directors Meeting Agenda July 18, 2016 Page 3 d. Resolution #R ~ Authorization to Open the Mobile Ticketing Bank Account as a Deposit Account for the Regional Inter-Jurisdictional Mobility Project with Bank of America Merrill Lynch Jeffrey C. Seward, Chief Financial Officer Overview: HART, as the owner of the back office for the Regional Inter-Jurisdictional Mobility project, will collect revenue from riders and institutions from a mobile app on smartphones, tablets and other electronic devices. This money will be deposited into a bank account and disbursed to participating agencies. CHAIR S AND CHIEF EXECUTIVE OFFICER S REPORTS a. Chair s Report...verbal b. Chief Executive Officer s Report...verbal GENERAL COUNSEL S REPORT...verbal 3. HART BOARD COMMITTEE REPORTS a. F&A Committee Meeting Minutes ~ June 20, REPORTS FROM HART REPRESENTATIVES Tampa Historic Streetcar Inc. Board STATUS REPORTS a. Financial Highlights b. Ridership and Productivity Report PUBLIC INPUT REGARDING GENERAL CONCERNS (3 MINUTES PER SPEAKER) OLD BUSINESS NEW BUSINESS BOARD MEMBERS COMMENTS 6. MONTHLY INFORMATION REPORTS a. Key Performance Indicators b. Risk Management c. Procurement and Contracts Administration d. Information Technology e. Human Resources f. Capital Planning and Development g. Marketing Services h. EEO & Community Programs i. Maintenance Activities j. Operations Activities

4 Board of Directors Meeting Agenda July 18, 2016 Page 4 TAB REGULAR MEETING continued 7. CALENDAR OF UPCOMING ACTIONS ADJOURNMENT THE HART BOARD PACKET IS AVAILABLE ONLINE AT

5 Regular Board of Directors Meeting June 6, 2016 Board Members Present (11) Staff Present Bryan Crino Lisa Barco Wallace Bowers Sylvia Berrien Commissioner Sandra Murman Greg Brackin Mickey Jacob Ruthie Reyes Burckard Karen Jaroch Christina Buchanan Richard A. McClain Al Burns John Melendez Lucien Campillo Kathleen Shanahan Lynda Crescentini Councilmember Eddie Vance Katharine Eagan Commissioner Stacy White Steve Feigenbaum Councilman Mike Suarez Jim Fetzer Laura Jean Flowers Board Members Absent (2) Cesar Hernandez Commissioner Kevin Beckner Solleevon Johnson Commissioner Lesley Les Miller Thomas Jones Sandra Morrison Lena Petit Gisela Rivera Rios Dan Rodriguez Marco Sandusky Jeanie Satchel Frank Wyszynski Cyndy Zambella Sign-in sheets are attached. CALL TO ORDER The meeting was called to order at 9:04 a.m. by Chair Mike Suarez. Others Present David Smith, GrayRobinson Eddie Adams, 234 Ballard Parkway, Tampa Sen. Jeff Brandes, State of Florida Gary Cloyd, 1402 East Chilkoot Ave Justin Day, The Advocacy Group Katie Habgood, 201 N. Franklin Ave, #1400 Andrew Laflin, CliftonLarsonAllen, LLP Sarah McKinley, Hillsborough MPO Sarah Parrow Tom Rask, Unincorporated Pinellas County Vanessa Thompson, State of Florida 1-1

6 Regular Board of Directors Meeting June 6, 2016 PLEDGE OF ALLEGIANCE Pledge of Allegiance followed. APPROVAL OF MINUTES Director Shanahan moved and Director Melendez seconded approval of the May 2, 2016 Regular Board of Director meeting minutes. All Board members present voted aye. The motion carried unanimously. PUBLIC COMMENT ON AGENDA ITEMS (3 MINUTES PER SPEAKER) Mr. Tom Rask, Pinellas County, indicated that he sent an to all HART Board members asking to vote on the lobbying issue and obtain an Attorney General s opinion. He also pointed out that the agenda packet is missing a statement that is required by F.S addressing the need for a verbatim transcript if an appeal is desired. Director Shanahan inquired whether Mr. Rask lives in the jurisdictional area of HART. Mr. Rask responded that he did not. Director Shanahan asked Mr. Rask to clarify why he is pursuing this issue through HART. Mr. Rask responded that HART receives state and federal funding. He reported that he also communicated with the City of Madeira Beach despite not being a resident. He stated that he is addressing his concern about using lobbying services with HART as this issue has recently come up with PTC and it is of interest for Senator Brandes. Mr. Rask explained that he has been asking PSTA Board of Directors to have a discussion for two years, and they have declined his request. Director Shanahan remarked that Mr. Rask does not reside in the county and that he is using HART as a vehicle to promote a personal agenda. Mr. Rask pointed out that he drives through the county and the decisions made in Hillsborough County affect him. Chair Suarez read the absence memorandum from Director Miller and reported that Director Beckner is ill and will not be attending the meeting. PRESENTATIONS Florida Senator Jeff Brandes, District 22 Senator Jeff Brandes, District 22 and Chair of the Transportation Committee, provided the 2016 legislative session wrap up focusing on state transportation policy. He also shared his vision for HART's future with a focus on developing partnerships to provide services to the Tampa Bay community. A full copy of the presentation is available upon request from the Clerk of the Board at petitl@gohart.org. 1-2

7 Regular Board of Directors Meeting June 6, 2016 Director Shanahan thanked Senator Brandes for coming and remarked that one of the legislative priorities for HART from Tallahassee is appropriation for the Regional Farecard. Director Shanahan commented that there does not seem to be any traction in Tallahassee and inquired how HART can do a better job of advocating the resources for this jurisdiction or area of responsibility to take small steps to move forward. Senator Brandes responded that he thinks the idea of a regional farecard, or even a statewide farecard, is something that he fully supports and that he has had multiple conversations with the head of the Turnpike Authority about integrating Sun Pass accounts with public transit. He commented that the project is about an access system to mobile platforms. Senator Brandes suggested that Florida look at TIGER grants as it is something that people understand at the federal level, especially those in transit. He added that he feels that TIGER grants have worked well for bold ideas and big projects and that it may be time for the state to look into its own version for these types of forward thinking projects. Senator Brandes commented that he is encouraged that HART is thinking boldly about this issue and that the state should provide assistance in this endeavor. Director Jaroch arrived at 9:20 a.m. Director Shanahan concurred with Senator Brandes s comments. She stated that she would welcome his advocacy and that HART would be happy to support that in any way. Director Murman thanked Senator Brandes for his service and noted that he has done a good job representing the region. She observed that there are numerous transportation groups and inquired whether there might be the possibility of absorbing all the groups into one that can help the region move forward. Director Murman noted that leadership is splintered and that the region would be best served with one voice and one advocacy in Tallahassee. Senator Brandes agreed with Director Murman that there are too many groups; however, shrinking the size of the government can be challenging. He advised the best way would be to regionalize the MPOs and that he thinks Pinellas, Pasco, and Hillsborough Counties should have a regionalized MPO. Senator Brandes added that the challenge is that MPOs are federally mandated, which means that the local MPOs would need to get together to decide how to focus the region s efforts. Director Jacob concurred with Senator Brandes s suggestions and inquired how he envisions transit in the future based on his comment on the generational issues as there are substantial economic and technological differences. Senator Brandes responded that a common temptation is to think that a large increase in funds will solve the problem. He stated that another hurdle is that Florida is a state with several large regions and that state funding needs to be split between those regions as they all have their own diverse needs. Senator Brandes commented that he doubts that any one region will be able to receive a large investment from the state as it will be at the expense of the other regions and the likelihood that the return on investment would be measured in years. He stated he expects to see the private sector step in to help with solving regional funding issues as they will have the resources to improve on the existing technology and systems to advance transportation more quickly than public agencies will be able to. 1-3

8 Regular Board of Directors Meeting June 6, 2016 Director Melendez observed that Senator Brandes s remarks fit appropriately into the Agency s mission and inquired whether the Senator was envisioning opportunities for partnerships at this time. Senator Brandes answered that partnerships are important and that the majority of what needs to be done will depend on finding the best partner to fit a need in the community, especially given the diversity throughout Hillsborough County as well as the region. He added that he is encouraged because HART has already started moving in that direction with Megabus and First mile/last mile which shows bold leadership by the Agency, and he encourages HART to continue to look for partnerships and opportunities. Director Melendez commented that a recent study has shown ride sharing is linked to a sharp decline in DUIs and that relates to a service or partnership that HART could possibly provide. Senator Brandes reported that he has challenged PSTA and other groups to consider what would happen if service was decreased by an hour and rides all night long were subsidized on those types of platforms. He observed that there would be a dramatic decrease in DUIs which would correspond to part of the Agency s mission to provide safe transportation; it would also show a bold leadership in taking partnerships to the next level. Director Jaroch inquired about Senator Brandes s opinion on whether merging HART and PSTA would be beneficial as she is concerned that growing too large would affect HART s local interactions with patrons. Senator Brandes responded that, since the study came back that there is essentially no benefit, he cannot find a compelling reason to consider merging since there are agreements that allow an ease in crossing jurisdictional boundaries. He added that there is a large diversity gap between Hillsborough and Pinellas counties and there will be better opportunities for HART and PSTA as stand-alone agencies. Chair Suarez thanked Senator Brandes for supporting HART specifically and transportation in general and offered appreciation of the Senator s recognition of some of the innovative things that HART has done. He agreed with Senator Brandes assessment that transportation has undergone a paradigm shift and that HART will be in a better position than other systems across the country as the Agency has already started looking ahead. Ms. Eagan thanked Senator Brandes for his advocacy for the First mile/last mile funding that HART was able to get through DOT. She acknowledged that his support of innovative programs was instrumental. Senator Brandes stated that he thinks this is a dynamic point and, with the leadership and partnerships that the Agency has, HART is on the cutting edge to carry the county in the future. Comprehensive Annual Financial Report Andrew Laflin, CPA, Principal, CliftonLarsonAllen LLP, provided an overview of the comprehensive external audit of the Authority s finances and their presentation in conformity with Generally Accepted Accounting Principles conducted by CliftonLarsonAllen LLP. A full copy of the presentation is available upon request from the Clerk of the Board at petitl@gohart.org. 1-4

9 Regular Board of Directors Meeting June 6, 2016 Director Shanahan commented that the pension liability was discussed at the F&A Committee meeting and referenced an article about the Florida Pension System, indicating that it is funded 80 to 85 percent. Mr. Laflin remarked that Director Shanahan was correct as HART contributes a percentage of pensionable wages to each employee so the $23 million is a paper liability. Director Murman reported that there is an increase in new revenue as the County Commissioners decided to dedicate at least 50% of the County s new revenue growth to capital projects on the TDP. Director Murman moved and Director White seconded a motion to ask the County Attorney to draft a policy for a trust fund to dedicate at least 50% of the new revenue to capital projects. Director Bowers stated that he would like to know exactly how it will affect the present operation. Director Bowers amended the motion to reflect HART staff to discuss the effect of the increased revenue. Directors Murman and White accepted the amendment to the motion. Director Murman stated that with new revenue coming in, the Board needs to insure that the funds are invested appropriately. All Board members present voted aye. The motion carried unanimously. Director White inquired if the decrease of cash reserves shown on slide 11 should be of concern to the Board. Mr. Laflin answered that some of the decrease is timing related to payments due, as well as health cost claims incurred by HART. Jeff Seward, Chief Financial Officer, responded that there was an overspend of $3.4 million in health care and almost $1 million in parts. He added that there were inadequate budget numbers last year and he will address those in his presentation. Director White observed that the movement from FY14 to FY15 is a significant percentage and asks that this is a central focus on the upcoming budget. He added that, to have a balanced budget presented to the Board is one thing, but to have it balanced by using the fund reserves is problematic. Vice Chair Jaroch inquired whether there is a metric to determine the Agency s share of the pension fund that could possibly be put on a performance report. Mr. Laflin stated that there is a schedule of employer allocations that is on the FRS website which includes the proportionate share, the overall net pension liability, the percentage for each employer, and each employer s liability. Vice Chair Jaroch commented that HART is $23-$25 million underfunded and asked whether there is a way to look at the total number to get a ratio similar to the state s. She inquired about a percentage as the dollar figure is not meaningful to her without knowing the bottom number. 1-5

10 Regular Board of Directors Meeting June 6, 2016 Mr. Laflin responded that the bottom number is the $23 billion total pension liability and clarified that there are two plans: the traditional pension plan as well as a health insurance subsidy. He stated that the subsidy may have a larger liability since it is not as robustly funded. Mr. Laflin explained that the overall liability is allocated by the overall contribution per fiscal period and compared to the other employers contributions. He advised that he can provide that percentage; and although the percentage will be very small, when multiplied by $23 billion, the number is sizeable. Director Melendez observed that this was the first year that no material weaknesses were found during the annual audit. Director Bowers asked at what circustances the FRS deficit to have an impact on HART. Mr. Laflin responded that the entire plan would need to go bankrupt and advised that, due to the health of this plan, it is not a feasible scenario. Director Vance added that if the state is delegating the funding down proportionately, then each agency is funded for the same percentage. FY2017 Budget Projections Mr. Seward presented the first iteration of the FY2017 Proposed Annual Operating and Capital budget as well as preliminary property valuations for review and discussion. A full copy of the presentation is available upon request from the Clerk of the Board at petitl@gohart.org. Director Shanahan inquired whether Mr. Seward can provide a split of funding the current budget that is federal, state, and local. Mr. Seward responded that federal funding constitutes 14 percent of HART budget, state funding, 6.6 percent, and local is 14% and 9% including grants. He added that 51% of the budget comes from ad valorem collections. Director Shanahan asked what percentage of maintenance or operating costs was increased with the new services implemented in FY15 and FY16. Mr. Seward responded that operating costs increased approximately 3.5 percent. Director Shanahan asked staff to consider the possibility of outsourcing the list of projected FTE additions. She then inquired whether HART can do an ITN with ApplePay or Sun Pass to partner on Regional Farecard to see what kind of responses are received. Mr. Seward responded that HART will continue to pursue new funding sources; however, at this time, the Agency is waiting on the decision for the TIGER grant. He added that HART is being showcased at the FDOT, FPTA, CUTR Workshop at USF and will be discussing Farecard with South Florida counterparts who are trying to implement the same program. Mr. Seward reported that a few years ago, FDOT was looking at transit organizations within the state to test Sun Pass expansion to include transit options. While HART has beat them to the point of being able to enact something tangible and move 1-6

11 Regular Board of Directors Meeting June 6, 2016 forward, he cautioned that Farecard does not preclude any future interaction or interconnectivity with any type of state program. Mr. Seward emphasized that HART is further ahead than any other agency in the state with a Farecard implementation. Director Shanahan observed that, instead of waiting on funding and support in Tallahassee, staff could engage in public-private partnerships, if the Board is amenable to doing so, through an open and transparent process. She commented that 70% of the budget is dependent on government entities and inquired if there is a benefit in terms of the advocacy and education of the decision makers in the respective appropriations to secure funding on an annualized basis. Mr. Seward agreed. Director Vance referenced the health care cost increase budgeted at 7 percent in the upcoming fiscal year, despite the upward trending over the years. He inquired about the rationale behind budgeting it at the same level versus projecting it higher. Mr. Seward reported that there have been changes made to the health care plan going into FY16 that have not been analyzed yet this early in the calendar year, although percentagewise, HART is trending slightly above the expectation. He stated that HART was able to put $1.6 million in reserve in case of over expenditure and advised that the actual expenditure amount be increased this year. He clarified that due to FY16 being the first year that employee contributions were increased and that staff is exploring more modifications to the health plan going forward into FY17, he views FY15 as a historic anomaly. Mr. Seward commented that there were many organizations within the county that saw a spike in FY15 that the Agency is not experiencing this year. He clarified that this budget is a draft and that by the time the final budget is brought before the Board for approval, there will be another three months of data and he may be recommending an increase. Ms. Eagan commented that the first quarter data for FY16 was the last quarter of calendar year 2015, since health benefits run on a calendar year. She remarked that the trend is approximately 3.8% per month; however, the data also reflects employer contributions of 82% and for 2016, the amount was decreased to 73%. She stated that HR staff will provide a presentation with a thorough overview of benefits. Director Vance inquired if there are 15 buses at a cost of approximately $7.3 million expected to be replaced in the second year and requested an update on the age of the current fleet. Ms. Eagan stated that information about the fleet plan will be included in the CEO weekly. Director Murman observed that health insurance is a large expense and encourages staff to continue researching available options. She referenced back to her motion and commented that she does not see any innovative steps forward with the additional revenue. Director Vance requested that staff provide some information on where the Agency would be currently if the access to the additional revenue had begun three years ago. Ms. Eagan replied that a presentation with overviews of different options for investment can be brought to the Finance and Audit Committee meeting. She added that approximately 30% of the budget goes 1-7

12 Regular Board of Directors Meeting June 6, 2016 directly into new service, 50% to salaries. She clarified that operating costs are about six times as much as the capital. Mr. Seward clarified for operational definition purposes, new revenue is a revenue sources that does not exist today and is anything above what HART received in the prior year in existing revenue streams. Director Vance inquired whether HART contributed approximately one third of the budget to new service. He inquired if staff could provide details on what HART would have given up had it contributed 50% towards TDP renovations had it started this three years ago.. Ms. Eagan said that a full breakdown will be provided in the presentation at the Committee meeting. Director McClain asked that the new revenue be factored into the five year operating outlook. ACTION ITEMS a. Resolution #R ~ Authorize the Chief Executive Officer to Execute an Easement Agreement between HART, Pasco County, and Pasco-Pinellas Hillsborough Community Health System, Inc., for the Provision of a Park-n-ride Lot to be shared by HART and Pasco County Public Transportation under the Wiregrass Development of Regional Impact (DRI) Agreement Director Murman moved and Director Shanahan seconded approval of action item 2a: Authorize the Chief Executive Officer to Execute an Easement Agreement between HART, Pasco County, and Pasco-Pinellas Hillsborough Community Health System, Inc., for the Provision of a Park-n-ride Lot to be shared by HART and Pasco County Public Transportation under the Wiregrass Development of Regional Impact (DRI) Agreement. All Board members present voted aye. The motion carried unanimously. b. Resolution #R ~ Authorize the Chief Executive Officer to Award a Contract for Heavy Maintenance Bus Wash Modifications to Ossi Construction, Inc., in an Amount of $232,300; plus a 10% Contingency of $23,230 for a Total Not-To-Exceed of $255,530 Director Shanahan moved and Director Bowers seconded approval Action Item 2b: Authorize the Chief Executive Officer to Award a Contract for Heavy Maintenance Bus Wash Modifications to Ossi Construction, Inc., in an Amount of $232,300; plus a 10% Contingency of $23,230 for a Total Not- To-Exceed of $255,530. All Board members present voted aye. The motion carried unanimously c. Resolution #R ~ Authorizing The Chief Executive Officer To Send Electronically To The Board Members of the Hillsborough Metropolitan Planning Organization a Letter of Support for the Tampa Bay Express Project Along with a Copy of this Resolution Director Shanahan moved and Director Jaroch seconded approval of Action Item 2c: Authorizing the Chief Executive Officer to Send Electronically to the Board Members of the Hillsborough Metropolitan Planning Organization a Letter of Support for the Tampa Bay Express Project Along with a Copy of this Resolution. Directors Bowers, Crino, Jacob, Jaroch, McClain, Melendez, Murman, Shanahan, Vance, and White voted aye; Chair Suarez voted nay. The motion carried

13 Regular Board of Directors Meeting June 6, 2016 d. Resolution #R ~ Authorization to Receive and File the Fiscal Year Ending September 30, 2015 Comprehensive Annual Financial Report (CAFR) Director Shanahan moved and Director Jaroch seconded approval of Action Item 2d: Authorization to Receive and File the Fiscal Year Ending September 30, 2015 Comprehensive Annual Financial Report (CAFR). All Board members present voted aye. The motion carried unanimously. e. Resolution #R ~ Authorizing the Chief Executive Officer to Transmit the FY2017 Proposed Annual Operating and Capital Budget to the Three Member Jurisdictions Pursuant to the HART Charter Director Jaroch moved and Director White seconded approval of Action Item 2e: Authorizing the Chief Executive Officer to Transmit the FY2017 Proposed Annual Operating and Capital Budget to the Three Member Jurisdictions Pursuant to the HART Charter. All Board members present voted aye. The motion carried unanimously. CHAIR AND CEO REPORT Chair Suarez reported about a public meeting highlighting autonomous vehicles with an interesting look at the future of transit. He cautioned that there will be significant changes in the future concerning the balance between what HART does for the public and what technology is doing changing the paradigm. Ms. Eagan recognized Mr. Seward and Mr. Thomas Jones, ESMS Coordinator, for the completion of the ISO certification. She announced that HART is the first transit agency in the state to receive the certification, among a few agencies nationwide. Mr. Jones recognized members of staff that were not able to attend the meeting. Director Shanahan inquired about the biggest challenge Mr. Jones faced achieving this designation. Mr. Jones responded that the biggest challenge was the size of the organization and implementation of training. Ms. Eagan reported that the project did predate Mr. Jones and recognized Mr. Seward and Ms. Lynda Crescentini, Project Manager III, as the two original team members spearheading the project. Mr. Jones added that some of the benefits of being ISO certified are reducing the carbon from fleet vehicles by 16% while increasing service by 7%, and reduced energy consumption agency-wide by approximately 5%. Director Shanahan inquired whether there are any federal grants or opportunities available. Mr. Jones responded that at this time, staff has not specifically targeted any grants; however, moving forward, HART will be in a position to be responsive to those opportunities when they become available. He added that recently there was a Low/No Emissions grant for continued clean energy bus purchase. Mr. Jones stated that tracking performance and having the metrics readily available will assist with applying for grants in the future. 1-9

14 Regular Board of Directors Meeting June 6, 2016 Ms. Eagan recognized Mr. Shannon Haney, GISP, ITS Coordinator, who has been named by Mass Transit Magazine as one of transit s 40 under 40 employees. She stated that Mr. Haney is responsible for HART engaging in OneBusAway and its upcoming trip planner. Ms. Eagan reported that Mr. Seward was recently in Toronto to speak on a panel for the GFOA Annual Conference with the CFO for Las Vegas and the Financial Chief for British Columbia. Ms. Eagan stated that ridership has been averaging 17,000 to 18,000 trips per week with students and HART has engaged in active discussions with the School Board about the next steps. Ms. Eagan reported that a pre-proposal briefing was held that previous Thursday for the Regional Premium Transit Study which included over 30 attendees and facilitated a robust discussion. She mentioned that staff conducted an annual Hurricane Tabletop exercise in preparation to the hurricane season. GENERAL COUNSEL S REPORT Mr. David Smith, General Counsel, clarified a few points for the discussion on the legality of hiring a lobbyist. He first deferred to the Board Policies when making a recommendation that absolute certainty is not something that can be obtained through any legal opinion, including an Attorney General, and that the Attorney General website specifically states that the opinions are not law and are advisory only and therefore not binding in a court of law. He explained that the website further states that Attorney General opinions are intended to address only questions of law, not questions of fact, mixed questions of fact and law, or questions of executive, legislative or administrative policy, nor are Attorney General Opinions a substitute for the advice and counsel of the attorneys who represent governmental agencies and officials on a day to day basis and they should not be sought to arbitrate disputes between agencies or merely to buttress an opinion of an agency's own legal counsel. Mr. Smith stated that he analyzed all Attorney General Opinions applicable to the issue and read the case law in which those opinions were based because frequently Attorney General Opinions are written at what lawyers would refer to as at a less detailed, less analytical level so the case law has to be examined. He explained that the critical issue is what the legislation that created HART allows. Mr. Smith clarified that, despite a view among some of the population that if the word lobbying is not mentioned, it is proscribed, is not true and is not a consistent canon of legislative interpretation. Mr. Smith illuminated a few points in the Charter and in his research that led him to his recommendation to not pursue an Attorney General Opinion. He stated that HART is a Special District that has been granted the authority to purchase, own, or operate or provide for the operation of transportation facilities to contract for transit services to exercise power of eminent domain to conduct studies and to contract with other governmental agencies, private companies, and individuals. Mr. Smith stated that this is an important variable because the Attorney General Opinion that was cited was a civil service board and in that creating legislation, it specifically told them they could contract with legal counsel and they were not allowed to contract with others because they were not provided that authority, while HART s authority is essentially unlimited in terms of those that HART can contract to help accomplish its purposes. In addition, it says those purposes include the exercise of all powers necessary or pertinent, convenient, or incidental to carrying out the aforesaid purposes. He continued that the Charter states that 1-10

15 Regular Board of Directors Meeting June 6, 2016 HART has a contracting authority to execute all instruments necessary or convenient for the carrying out of business. A part of the Agency s business, without limitation, is to borrow money, accepts gifts or grants or loans of money and to enter into contracts and/or leases with any federal agency, the state, any agency of the state, or any other public body of the state; and therefore, the contracts entered into of any nature that are in furtherance in advancing its objectives, including entering into contracts with federal, state, and local governments, are all part of what can be done. Mr. Smith stated that, while the Charter does not use the term lobbyist, it does describe the fact that HART will have to negotiate with and enter into contracts with various entities, which is where most of the lobbying activity goes as approximately 70% of the revenue comes from these governmental entities with whom HART is to negotiate. He added that, as General Counsel, he advises that HART hire people who are proficient in dealing with those entities or risk being at a distinct disadvantage. He summarized that all of those factors led him to believe that HART has the ability to hire a lobbyist as it is part of the budget and it is part of what needs to be done to accomplish HART s mission. Mr. Smith added that while the Opinion is free, it is not costless as the preparation entails drafting the question as well as an answer similar to a proposed recommended order for those familiar with the recommended processes that require additional detailing. He advised that the Board has the 16 page document on the law drafted by Mr. Smith, and although he can convert it into an advocacy piece without expending 100 hours, it would be an additional contract item for our firm that is not part of the General Counsel representation. Director Vance left at 11:05 a.m. Director Shanahan moved and Director Melendez seconded the acceptance of General Counsel s recommendation to not seek an Attorney General s Opinion. Vice Chair Jaroch challenged the assessment that 70% of revenue comes from governmental entities as 50% of it comes from local sources. She added that of the 14% that is attributed to federal funds, the majority of those are formula funds and thinks that the same is true for the state funding. Vice Chair Jaroch observed that the 70% mentioned is not an amount that could be completely influenced by lobbying and feels that HART would be better served having a state services as opposed to a federal lobbyist, especially as earmarks were done away with and federal officials do not have as much sway on those decision making processes. Vice Chair Jaroch explained that she does understand the need for education; however, hopes that HART will be able to do this in-house eventually given Mr. Hernandez s hard work. She added that she supports obtaining the Opinion as a way to finally put the issue to rest and that it may also be helpful to some of the other agencies as well. Mr. Smith clarified that the 70% issue is clearly a policy question as is the efficacy of the lobbyists. He stated that he is only addressing the issue of whether HART has the legal capacity and his view is that HART does. Mr. Smith explained that he also checked with some of the local agencies to find out what they do and Hillsborough County Aviation Authority, PSTA, and Tampa Port Authority, which are all special districts, have lobbyists. He summarized that in terms of the request that was made, the analogous agencies in this region all have come to the conclusion as have the respective general counsels, that they have the authority to retain a lobbyist, although whether HART chooses to do so or whether it is a good expenditure of funds is a Board issue, not a legal one. 1-11

16 Regular Board of Directors Meeting June 6, 2016 Director Shanahan commented that she could not imagine a scenario where any agency with a percentage of their funding coming from government entities would say that they will not advocate, educate, or lobby. Director Melendez explained that Mr. Rask approached him directly on this issue and that, as a state appointee, he felt that it was important to honor the request and at least discuss the issue at the Board level. He stated that he felt the Board honored Mr. Rask s request; however, he supports Mr. Smith s recommendation. Director Melendez further clarified that HART is an independent agency and therefore this is a decision for the Board regardless of what other organizations choose to do. Directors Bowers, Crino, Jacob, McClain, Melendez, Murman, Shanahan, Suarez, and White voted aye; Vice Chair Jaroch voted nay. The motion carried 9-1. Mr. Smith added that it has been a pleasure working with Mr. Rask as he has been fair and candid. STATUS REPORTS Chair Suarez referred the Board members to the materials in the packet. OLD BUSINESS There was no old business. NEW BUSINESS There was no new business. PUBLIC INPUT Gary Cloyd, 1402 East Chilkoot Ave, commented that there has been much outreach over the last few years which has increased ridership on several routes demonstrating that people see congestion and want a viable option. Directors Murman, White, and Bowers left at 11:20 a.m. Mr. Rask, unincorporated Pinellas County, thanked the Board for having the vote and stated that it was a pleasure for him to work with Mr. Smith. He added that Mr. Smith had previously commented that there should be no colloquy with members of the public when comments are made; however, it occurred earlier after his first public comment, and he was taken aback by some of the remarks. Mr. Rask commented that, based on Senator Brandes s comments, HART should focus on meeting the demand over the next few years and to forgo central planning. He observed that the non-establishment mood is not going to dispel and that money, news stories, and advertising will not suffice to carry the establishment forward. 1-12

17 Regular Board of Directors Meeting June 6, 2016 ADJOURNMENT The meeting adjourned at 11:25 a.m. ATTEST Councilmember Mike Suarez, Chairperson HART Board of Directors Commissioner Sandra Murman, Secretary HART Board of Directors David L. Smith, Esquire HART Board General Counsel 1-13

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24 BOARD COMMITTEE TRANSMITTAL TO: FROM: MEMBERS OF THE HART BOARD LENA PETIT, CLERK OF THE BOARD DATE: JUNE 20, 2016 RE: Resolution #R ~ Authorize the Chief Executive Officer to Execute a Joint Participation Agreement (JPA) Between the Hillsborough Transit Authority (HART) and the Florida Department of Transportation (FDOT) to Conduct a Premium Regional Transit Feasibility Study Finance and Audit Committee Meeting of June 20, 2016 Committee Members Present: Committee Member Absent: Chair Melendez, Directors Crino, Jacob, and Jaroch Vice Chair Shanahan, Directors Bowers, Murman and Vance Committee Recommendation: No quorum present. All action items were deferred to the full Board review at the July 18, 2016 Regular Board of Directors meeting. Attachments: I. Resolution #R II. Committee Agenda Report 2-1

25 ATTACHMENT I RESOLUTION NO. #R AUTHORIZE THE CHIEF EXECUTIVE OFFICER TO EXECUTE A JOINT PARTICIPATION AGREEMENT (JPA) BETWEEN THE HILLSBOROUGH TRANSIT AUTHORITY (HART) AND THE FLORIDA DEPARTMENT OF TRANSPORTATION (FDOT) TO CONDUCT A PREMIUM REGIONAL TRANSIT FEASIBILITY STUDY WHEREAS, FDOT provides initial funding to examine new services and improvements that would be implemented if enhanced revenue was obtained for HART; and WHEREAS, Enhanced Connections within the County and the Region is one of the strategic goals of HART; and WHEREAS, FDOT has identified funding in fiscal years 2017 and 2018 to conduct a premium transit feasibility study for entering into the Federal Transit Administration s (FTA) New Starts Project Development phase; NOW THEREFORE, BE IT RESOLVED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY THAT: Section 1. The Chief Executive Officer is authorized to execute a JPA between HART and the FDOT to accept funds to conduct a premium regional transit feasibility study. Section 2. Proper officers of the Hillsborough Transit Authority are authorized to do all things necessary and required in order to implement the terms of the aforementioned agreement. Section 3. This resolution shall take effect immediately upon its adoption. PASSED AND ADOPTED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY ON JULY 18, ATTEST: Councilmember Mike Suarez, Chairperson HART Board of Directors Commissioner Sandra L. Murman, Secretary HART Board of Directors David L. Smith, Esquire HART Board General Counsel 2-2

26 ATTACHMENT II Hillsborough Transit Authority Finance and Audit Committee Meeting June 20, 2016 COMMITTEE ACTION ITEM Authorize the Chief Executive Officer to Execute a Joint Participation Agreement (JPA) Between the Hillsborough Transit Authority (HART) and the Florida Department of Transportation (FDOT) to Conduct a Premium Regional Transit Feasibility Study OVERVIEW In conjunction with Florida Department of Transportation (FDOT) and local stakeholders, HART will retain a consultant to conduct a Premium Regional Transit Feasibility Study focusing on the Tampa Bay region of Hillsborough, Pasco, and Pinellas Counties. RECOMMENDATION That the Finance and Audit Committee review the action item authorizing the Chief Executive Officer to execute a Joint Participation Agreement between the Hillsborough Transit Authority (HART) and the Florida Department of Transportation (FDOT) to conduct a Premium Regional Transit Feasibility Study. FINANCIAL IMPACT Study duration is estimated to be no longer than 24 months. FDOT has dedicated in the Transportation Improvement Program (TIP) $501,000 for fiscal year 2017 and $1,000,000 for fiscal year 2018 to work with HART and local stakeholders to fund a feasibility study of regional premium mass transit options, such as bus rapid transit, light rail, and commuter rail. Funding is 100% FDOT and no local match is required for the funds. BACKGROUND The origin of the study came out of the community meetings that the FDOT held on the interstate expansion project known as Tampa Bay Express or TBX. Citizens expressed to FDOT officials the need for alternatives to car-centric solutions such as TBX. The study has also been reviewed and endorsed by the Tampa Bay Transportation Management Area (TMA) Leadership Group, a committee of regional elected and non-elected officials. FDOT allocated funds to conduct a comprehensive regional transit study of premium commuter options for the Tampa Bay area, to include bus rapid transit, light rail and commuter rail. HART was selected by FDOT to procure and manage a consultant contract to conduct the study. FDOT has allocated $1.5 million dollars for the study and application for entering into the Federal Transit Administration s (FTA) New Starts Project Development phase. A scope of services for the study was prepared by HART and is in Procurement. Pre-Bid was held June 2 with proposals due June 16. It is anticipated that the selection committee, which is comprised of staff representing HART, Hillsborough, Pasco, and Pinellas County, as well as the Tampa Bay Partnership, will select a recommended vendor for presentation to the August HART Governance, Operations, and Administration Committee and then to the HART Board of Directors at one of its September meetings. Notice to proceed for the recommended vendor would be October 1,

27 ATTACHMENT II Hillsborough Transit Authority Finance and Audit Committee Meeting June 20, 2016 If it is determined that there are feasible transit options, recommendations from this study can move to the NEPA process (National Environmental Policy Act). NEPA is the primary law governing the Federal Transit Administration s environmental protection process. FDOT indicates that the NEPA phase will be eligible for state funding. NEXT STEPS Present recommendation by the Finance and Audit Committee HART Board of Directors at the July 18, 2016 Board meeting. Prepared by: Steve Feigenbaum, Director of Service Planning Reviewed by: Jeffrey C. Seward, Chief Financial Officer Approved by: Katharine Eagan, AICP, Chief Executive Officer 2-4

28 BOARD COMMITTEE TRANSMITTAL TO: FROM: MEMBERS OF THE HART BOARD LENA PETIT, CLERK OF THE BOARD DATE: JUNE 20, 2016 RE: Resolution #R ~ Authorize the Chief Executive Officer to award VC for the Streetcar HVAC System Replacement to Sutrak Corporation for $507, plus a 10% Contingency of $50, for a Total Not-To-Exceed Amount of $557, for a Three Year Period Finance and Audit Committee Meeting of June 20, 2016 Committee Members Present: Committee Member Absent: Chair Melendez, Directors Crino, Jacob, and Jaroch Vice Chair Shanahan, Directors Bowers, Murman and Vance FINANCIAL IMPACT Clarification: Funding for this contract, in the amount of $132,000, is currently appropriated in the FY16 Adopted Capital budget from the FY13 FTA 5337 State of Good Repair grant program. The balance of the contract may be funded by other grants and/or HART allocated funds, as available. Committee Recommendation: No quorum present. All action items were deferred to the full Board review at the July 18, 2016 Regular Board of Directors meeting. Attachments: I. Resolution #R II. Committee Agenda Report 2-5

29 ATTACHMENT I RESOLUTION NO. #R AUTHORIZE THE CHIEF EXECUTIVE OFFICER TO AWARD VC FOR THE STREETCAR HVAC SYSTEM REPLACEMENT TO SUTRAK CORPORATION FOR $507, PLUS A 10% CONTINGENCY OF $50, FOR A TOTAL NOT-TO- EXCEED AMOUNT OF $557, FOR A THREE YEAR PERIOD WHEREAS, Hillsborough Regional Transit (HART) has a need for Streetcar HVAC System replacement and installation; and WHEREAS, HART issued a Request for Proposal (RFP-19344CG) in compliance with HART procurement policies; and WHEREAS, prices were determined to be fair and reasonable; and WHEREAS, Funding for this contract, in the amount of $132,000, is currently appropriated in the FY16 Adopted Capital budget from the FY13 FTA 5337 State of Good Repair grant program. The balance of the contract may be funded by other grants and/or HART allocated funds, as available; NOW THEREFORE, BE IT RESOLVED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY THAT: Section 1. The Board of Directors authorizes the Chief Executive Officer to award VC for the Streetcar HVAC System Replacement to Sutrak Corporation for $507, plus a 10% contingency of $50, for a total not-to-exceed amount of $557, for a three year period. Section 2. Proper officers of HART are authorized to do all things necessary and required in order to implement the purchase of the aforementioned goods and services. Section 3. This resolution shall take effect immediately upon its adoption. PASSED AND ADOPTED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY ON JULY 18, ATTEST: Councilmember Mike Suarez, Chairperson HART Board of Directors Commissioner Sandra L. Murman, Secretary HART Board of Directors David L. Smith, Esquire HART Board General Counsel 2-6

30 ATTACHMENT II Hillsborough Transit Authority Finance and Audit Committee Meeting June 20, 2016 COMMITTEE ACTION ITEM Authorize the Chief Executive Officer to Award VC for the Streetcar HVAC System Replacement to Sutrak Corporation for $507, Plus a 10% Contingency of $50, for a Total Not-to-Exceed Amount of $557, for a Three Year Period. OVERVIEW The purpose of this contract is replace the existing inadequate and aging HVAC system from the 9 HART Streetcars and replace them with a new, reliable and warrantied system. This will include the removal of the existing systems, installation of a surge suppressor to protect the electronic systems on the Streetcar from high voltage spikes and installation of the new HVAC system. RECOMMENDATION That the Finance and Audit Committee approve staff s recommendation to authorize the Chief Executive Officer to award VC for the Streetcar HVAC System Replacement to Sutrak Corporation for $507, plus a 10% contingency of $50, for a total not-to-exceed amount of $557, for a three year period; and advance this item to the full HART Board of Directors at the July 18, 2016 regular Board meeting. FINANCIAL IMPACT Funding for this service is available through various grants awarded to HART and HART funds. BACKGROUND The Streetcars have reached their midlife and the HVAC system is constantly failing and requires replacement at this time. The oldest units are now 16 years old and all Streetcar HVAC systems have exceeded their useful life of 12 years. The new systems will last for the 25 year life of the Streetcars. PROCUREMENT CONSIDERATIONS On April 14, 2016, RFP-19344CG was issued in compliance with HART procurement policies and included all federally required clauses. The solicitation was posted on the HART website and DemandStar with direct notices sent to seven vendors that could provide the services. The solicitation was accessed on the HART website by five firms and/or individuals and on DemandStar by four firms and/or individuals. The Pre-Proposal Audio Conference was held on April 21, One Amendment was issued on May 3, 2016 in which questions and answers were distributed and both the Schedule and Exhibit D were updated to reflect a three year base term contract with no options with the intent to purchase up to three HVAC units in each year. One proposal was received by the deadline of May 11, 2016 at 3:00 p.m. The proposal was found to be responsive to the solicitation requirements. The proposal was evaluated by an evaluation committee of two HART staff. The evaluation criteria, specified below, was used to technically evaluate the proposal to ensure the proposer s ability to perform the services: 2-7

31 ATTACHMENT II Hillsborough Transit Authority Finance and Audit Committee Meeting June 20, Points - Qualifications of the Firm 100 Points - References 250 Points - Work Plan 200 Points Standards of Reliability 300 Points Price The firm scored as follows: SUTRAK CORPORATION 950 Out of 1000 Points The evaluation committee recommended that HART enter into negotiations with Sutrak Corporation and Procurement staff negotiated a price that is determined to be fair and reasonable and is in line with the Independent Cost Estimate. In addition, Sutrak Corporation was found to be responsible and eligible for award of a contract. The term of the contract is three years from date of award and includes all of HART standard contract provisions. NEXT STEPS Present the recommendation by the Finance and Audit Committee to the full HART Board of Directors at the July 18, 2016 regular Board meeting. Prepared by: Richard Bauman, Sr. Manager of Streetcar Operations Al Burns, Director of Procurement and Contracts Administration Reviewed by: Ruthie Reyes Burckard, Chief Operating Officer Approved by: Katharine Eagan, AICP, Chief Executive Officer 2-8

32 Board of Directors Meeting July 18, 2016 BOARD ACTION ITEM Resolution #R ~ Certifying the Proposed Ad Valorem Tax Millage Rate for the Fiscal Year 2017 Budget OVERVIEW Pursuant to Florida Statute , HART has 35 days from receipt of the certified property value to advise the Property Appraiser of its proposed (not to exceed) millage rate, of its rolled-back rate and the date, time, and place at which a public hearing will be held to consider the proposed millage rate and the tentative budget (pursuant to Florida Statute ). RECOMMENDATION That the HART Board of Directors approves the attached Resolution which certifies HART s Proposed Ad Valorem Tax Millage rate (not to exceed) for the Fiscal Year 2017 budget and affirm the public hearing dates(s). The following data will be certified to the Property Appraiser: A. The prior year millage for FY2016 is.5000; B. The proposed (not to exceed) millage for FY2017 is.5000; C. The rolled-back rate for FY2017 is.4744, which is 5.4% below the proposed millage rate of.5000; and D. The first public hearing to tentatively approve the millage and tentative budget is September 12, 2016, at 5:30 p.m. at 1201 E. 7 th Avenue, Tampa, Florida. FINANCIAL IMPACT The fiscal impact of this agenda item is the estimated revenue generated from ad valorem taxes based on the proposed (not to exceed) millage rate of and the certified property values received on June 23, Based on the final certified property valuation of $77,745,770,762 it is estimated that $38,872,885 of revenue will be generated, budgeted at 95%, in the FY2017 annual budget. The millage rate comparison from FY2016 is as follows: Proposed Adopted FY2017 FY2016 Difference/Percent Proposed (not to exceed) millage /0.00% BACKGROUND AND DISCUSSION HART is an independent taxing district and is authorized by its Charter to levy ad valorem tax based on full evaluation of real property within the jurisdictional limits of its constituent members, at a rate sufficient to produce an amount that may be necessary for effectuating the process of the Authority (Article VI, Section 2, Special Region Taxation of Charter). If a taxing authority does not provide the required information within 35 days, the taxing authority cannot levy a millage rate greater than the rolled-back rate for the upcoming year. The Property Appraiser will calculate the rolled-back rate and use it to prepare the notice of proposed property taxes (s (2) (b), F.S.). 2-9

33 Board of Directors Meeting July 18, 2016 The FY2017 millage rate will be reflected on the August tax notices. Once the proposed millage is certified, the Board can lower the millage rate at the September budget public hearings but cannot increase the millage above the certified rate unless each taxpayer is sent notice by firstclass mail. NEXT STEPS HART is required by statute to hold two public hearings. The first public hearing is scheduled for September 12, 2016 at 5:30 p.m. at 1201 East 7 th Avenue, Tampa, Florida. This public hearing is publicized on the TRIM Notice mailed by the Property Appraiser. At this hearing, HART will: A. Adopt the tentative millage and budget; B. Publicly announce the percent, if any, by which the proposed millage exceeds the rolledback rate; and C. Publicly announce the second public hearing for September 26, 2016, at 5:30 p.m. at 1201 East 7 th Avenue, Tampa, Florida, to adopt the final millage and budget. This second public hearing is also advertised and cannot be held sooner than two days, nor later than five days after, it is advertised in the newspaper. Prepared by: Jeffrey C. Seward, Chief Financial Officer Approved by: Katharine Eagan AICP, Chief Executive Officer Attachment: Resolution #R

34 ATTACHMENT RESOLUTION NO. #R A RESOLUTION CERTIFYING THE PROPOSED AD VALOREM TAX MILLAGE RATE FOR THE FISCAL YEAR 2017 BUDGET WHEREAS, in compliance with Florida Statutes Chapters 129 and 200, budgets have been prepared; and WHEREAS, the proposed HART budget for the 2017 Fiscal Year requires the imposition of ad valorem taxes to support its operations; NOW THEREFORE, BE IT RESOLVED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY THAT: Section Fiscal Year. The proposed ad valorem millage as shown below is hereby certified for the Proposed Adopted FY2017 FY2016 Difference/Percent /0.00% Section 2. Pursuant to Section , Florida Statutes, the Chief Executive Officer is hereby authorized to execute Certifications of Taxable Value. Section 3. This resolution shall take effect immediately upon its adoption. PASSED AND ADOPTED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY ON JULY 18, ATTEST: Councilman Mike Suarez, Chairperson HART Board of Directors Commissioner Sandra Murman, Secretary HART Board of Directors David L. Smith, Esquire HART Board General Counsel 2-11

35 Board of Directors Meeting July 18, 2016 BOARD ACTION ITEM Resolution #R ~ Authorization to Open the Mobile Ticketing Bank Account as a Deposit Account for the Regional Inter-Jurisdictional Mobility Project with Bank of America Merrill Lynch OVERVIEW HART, as the owner of the back office for the Regional Inter-Jurisdictional Mobility project, will collect revenue from riders and institutions from a mobile app on smartphones, tablets and other electronic devices. This money will be deposited into a bank account and disbursed to participating agencies. RECOMMENDATION That the Board of Directors review the action item and provide authorization to open the Mobile Ticketing bank account for the Regional Inter-Jurisdictional Mobility Project with Bank of America Merrill Lynch. FINANCIAL IMPACT The financial impact is $90.00 per month for positive pay and ACH (All Clearing House) block which protects the account against fraudulent transactions. BACKGROUND The HART Project team and the HART Finance team recommend opening a separate bank account to keep revenue collected from participating agencies separate from the existing HART bank accounts. The account will be set up on CashPro with global pay for the ability to receive previous day and current day reporting, perform account to account transfers, and wire transfer disbursements to participating agencies. NEXT STEPS HART Board Officers and HART CEO to sign the attached signature card. Prepared by: Laura Jean Flowers, Project Coordinator II Reviewed by: Jeffrey C. Seward, Chief Financial Officer Approved by: Katharine Eagan, AICP, Chief Executive Officer Attachments: I. Resolution #R Mobile Ticketing Bank Account II. Signature Card III. Letter to Bank of American Merrill Lynch 2-12

36 ATTACHMENT I RESOLUTION NO. #R A RESOLUTION AUTHORIZING TO OPEN THE MOBILE TICKETING BANK ACCOUNT AS A DEPOSIT ACCOUNT FOR THE REGIONAL INTER- JURISDICTIONAL MOBILITY PROJECT WITH BANK OF AMERICA MERRILL LYNCH WHEREAS, HART is to open the Mobile Ticketing Bank Account as a deposit account for the Regional Inter-Jurisdictional Mobility Project with Bank of America Merrill Lynch for deposit of revenue collected through a mobile app on smartphones, tablets and other electronic devices; and WHEREAS, positive pay and ACH blocks have been put in place to protect the account from fraudulent transactions; and WHEREAS, the account is set up on CashPro with global pay for the ability to have current and previous day reporting available, perform account to account transfers and wire transfer disbursements to participating agencies; NOW THEREFORE, BE IT RESOLVED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY THAT: Section 1. HART Board of Directors authorized to open the Mobile Ticketing Bank Account as a deposit account for the Regional Inter-Jurisdictional Mobility Project with Bank of America Merrill Lynch. Section 2. signature card. Section 3. Proper officers of HART and Board of Directors are authorized to sign the This resolution shall take effect immediately upon its adoption. PASSED AND ADOPTED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY ON JULY 18, ATTEST: Commissioner Sandra Murman, Secretary HART Board of Directors Councilperson Mike Suarez, Chair HART Board of Directors David L. Smith, Esquire HART Board General Counsel 2-13

37 Committee Members Present (4) Staff Present Bryan Crino Lucien Campello Karen Jaroch Joan Brown C John Melendez, Chair Christina Buchanan Mickey Jacob Al Burns Sylvia Verrien Katharine Eagan Committee Members Absent (4) Cesar Hernandez Wallace Bowers Nicole Lauren Commissioner Murman Jeanie Satchel Kathleen Shanahan, Vice Chair Jeff Seward Councilmember Eddie Vance Cynthia Zambella Ruthie Reyes Burckard Greg Brackin Richard Bauman Hillsborough Transit Authority Finance and Audit Committee Meeting June 20, 2016 Others Present David Smith, GrayRobinson Gary Cloyd, 1402 East Chilkoot Ave Sign-in sheets are attached. CALL TO ORDER The meeting was called to order at 9:08 a.m. by Committee Chair John Melendez. PLEDGE OF ALLEGIANCE Pledge of Allegiance followed. APPROVAL OF MINUTES No Quorum present at this time. PUBLIC COMMENT ON AGENDA ITEMS (3 MINUTES PER SPEAKER) Mr. Gary Cloyd, 1402 East Chilkoot Avenue, addressed agenda items 2a and 2c in regards to the New Tampa service. He shared that, between the dates of October 1, 2015 and April 30, 2016, 51X had the highest weekday average ridership which will hopefully correlate with an increase in service in Pasco County. 3-1

38 Finance and Audit Committee Meeting June 20, 2016 PRESENTATION Leadership Development and Pay for Performance Ms. Nicole Lauren, HR Manager of Talent Acquisition and Organizational Development, provided a brief update on the Pay for Performance and Leadership Development initiatives for This includes progress to date and the roll out plan. A full copy of the presentation is available upon request from the Clerk of the Board at petitl@gohart.org. Committee member Jacob commented that he supports leadership development. He inquired whether HART looks at opportunities to engage in Leadership Tampa and how to identify people for Leadership Florida. Committee member Jacob added that, given the challenges lately with lobbying, engaging in large-scale programs is a good way to make beneficial connections. Ms. Eagan responded that there are employees participating in Leadership Hillsborough as well as previous engagement in Emerge Tampa Bay. She added that there may be candidates for Leadership Tampa in the coming fiscal year. Ms. Eagan clarified that there is also a focus on participation in national transit programs. Committee member Jacob noted an opportunity to have employees positioned to take advantage of the transportation days associated with the various leadership trainings. Ms. Eagan added that Ms. Lena Petit participated in Leadership Hillsborough this year which she feels will improve our standing in transportation day. Ms. Lauren commented that, coming from the private sector, the leadership development program is unique. She added that this is the value of doing the needs assessment as this will assist HART with determining the leadership direction to take. Committee Chair Melendez stated that he appreciates merit based awards in a government agency. He asked whether there is a cost associated with engaging with CUTR. Ms. Lauren responded that there is no cost associated with this partnership. Committee Chair Melendez commended HART staff on continuing to find ways to engage in costeffective solutions for initiatives. Options for Future Revenue Growth Investment Ms. Eagan explained that, at the previous meeting, a motion was passed requesting an overview of investment and growth options for the additional funding that will be received by HART due to growth in ad valorem. She said the presentation will briefly outline various opportunities for further discussion at the full Board meeting. 3-2

39 Finance and Audit Committee Meeting June 20, 2016 Jeff Seward, Chief Financial Officer, provided an overview of the options for future revenue growth investment in service, capital, and operational support. A full copy of the presentation is available upon request from the Clerk of the Board at petitl@gohart.org. Committee Chair Melendez inquired whether both slides account for 50% of new growth in revenue and if increasing services are largely dependent on ad valorem growth of 64%. Mr. Seward responded affirmatively. He clarified that, if the ad valorem increase did not exist, it would be problematic to get the increase in service. Ms. Eagan added that new buses cost $480,000 and $3 million to operate which is a 1:6 ratio of investment of capital to operating. Committee Chair Melendez commented that this is an important relationship to be noted. Committee member Jacob inquired what general percentage of capital is needed to serve growth. Ms. Eagan drew an example of the next five years in the TDP. She added that HART is constrained for space at the East Tampa operations facility, which means that HART can add buses, but would need to take away vans. Ms. Eagan stated that next year, HART plans to study a potential site for a second facility. She reported that HART will continue to enact the ten year TDP while looking at the vision plan and a capital intensive plan for growth. Committee member Jacob asked whether HART is able to continue following the vehicle replacement plan and what kind of strain that causes. Mr. Seward answered that the five year service is with existing fleet resources and HART is utilizing the current fleet to absorb the cost. He added that, to maintain the way it exists right now, a lot of the CIP funding needs to be invested. Mr. Seward stated that HART is able to replace diesel buses more rapidly than originally thought. Committee member Crino commented that ensuring that the extra revenue does not go into the soup is an unsophisticated approach that is only necessary with an irresponsible governing body. He observed that HART is a sophisticated organization with well-defined objectives which may render the discussion inhibitive. Committee member Crino emphasized importance of a plan for investment of the new revenue. Committee member Jaroch clarified that to purchase a new bus and operate it for the useful life is roughly 17% capital and 83% operations. She observed that the overall budget has decreased from 89% to 76% in capital. She commented that the Board should be looking at whether ridership and service is growing instead of looking at the split of capital to operations. Committee member Jaroch added that the TDP needs to always be in the forefront of planning and there is not enough funding to enact some projects in the TDP. She suggested that the TDP be reprioritized to allow for some less capital-intensive projects to be initiated. 3-3

40 3-4 Hillsborough Transit Authority Finance and Audit Committee Meeting June 20, 2016 Committee member Crino concurred with Committee member Jaroch about further discussing the TDP and enhancing services. He observed that this is a budgeting issue and there needs to be an appropriate plan. Ms. Eagan clarified that this year s TDP was a basic update; however, next year will be a full revision. She added that HART is currently discussing an autonomous vehicle pilot program with FDOT and next year there will be the opportunity to have some excellent discussions. Committee Chair Melendez asked for suggestions from the Committee for the next Board meeting. He said that he would like to see some conclusions or recommendations at the end as well as a summary of impacts Committee member Crino asked that the presentation have more information about future plans. Legislative Services Contracts Procurement Overview Mr. Alvin Burns, Director of Procurement and Contracts Administration, provided a summary of the procurement and selection process for State and Federal Legislative Services. A full copy of the presentation is available upon request from the Clerk of the Board at petitl@gohart.org. Committee member Crino inquired about the objectives of not exercising the options of the legislative contract services. Ms. Eagan clarified that there are two one year options remaining. Ms. Eagan emphasized that HART is not obligated to go back on the street for either contract; however, she feels it behooves the Agency to reexamine the federal contract. She asks that the Board discuss whether or not it is appropriate to exercise the option. Committee member Crino inquired how the Agency goes about hiring, rehiring, and/or soliciting. He stated that he would like to have the conversation focus on whether HART received the services that were specified and asks that the discussion is narrowed down per legislative objects. Committee member Jaroch concurred and added that she had spoken with Mr. Hernandez, Government Relations Specialist, who sent historic information on the Federal lobbying. Mr. Hernandez noted that numerous variables are to be considered while speaking about deliverables. He stated that one way to evaluate successful work of legislative support team is through their help in obtaining letters of support for HART and assisting in making connections for HART staff. Mr. Hernandez added that processes are changing on the federal level and that HART also needs to evolve. Committee member Jaroch commented that she is not attempting to cast aspersions; however, this is a new era of getting Federal dollars. She observed that over the last five years, she is unsure how much can be attributed to lobbyists as opposed to writing up a good grant. Committee member Crino requested that staff prepare a presentation about the Agency s desired legislative strategies and objectives.

41 Finance and Audit Committee Meeting June 20, 2016 Committee member Jaroch commented that staff has done an excellent job and suggested that in a few years, all legislative strategies can be handled internally. Ms. Eagan confirmed that the Committee is requesting, at the July 18 Board meeting, staff will present an overview of the legislative strategies and objectives desired in a new contract as well as an evaluation of the current State and Federal services. She also commented that, in previous years, an Ad Hoc Committee was formed of Board members to evaluate proposals for legislative services and staff would like to obtain a consensus on whether the Board would like to change the process. Mr. Burns clarified that he discussed the Ad Hoc Committee with both Mr. Seward, HART CFO, and HART General Counsel Mr. Smith, and, based on their discussions, he recommends that one member of the Finance and Audit Committee act as oversight to a staff-comprised evaluation committee rather than establishing a separate Ad Hoc Committee of the Board. He added that this process was used during the selection of the legal services. Mr. Smith emphasized that the concern is that the Ad Hoc Committee would be comprised of Board members and the appellate body would be comprised of the same Board members. Committee member Jacob agreed that the recommendation is a good strategy. He further commented on the importance of representation with government bodies as he feels that the scorecard should not measure only what funding and connections are brought in, but also how they protect what HART already has established. Committee member Jacob emphasized that it is important to consider the overall strategy. Committee member Crino agreed with Committee member Jacob and added that he would feel comfortable with staff directing the decision with some oversight and clear objectives provided by a Board member. Committee member Jaroch suggested that the Board can be more involved in establishing the objectives and factors for evaluation, and that staff Committee would form recommendations to the Board. Committee member Jacob asked Mr. Burns whether there is a model with other local agencies where the interview, review, selection, and recommendation was made by staff and the Board made the final decision. Mr. Burns reported that he met with several agencies including Tampa International Airport and Hillsborough County and the recommended process is similar to those organizations. Mr. Smith explained that those meetings are what led to these discussions with a focus on process. He added that discussions of what HART wants and needs from a lobbyist are significant as sometimes there are legislators who want the same things. Mr. Burns stated that Mr. Hernandez provided a scope of work for both State and Federal services. 3-5

42 3-6 Hillsborough Transit Authority Finance and Audit Committee Meeting June 20, 2016 Committee member Crino clarified that he is not requesting the scope of work, just asking that the desired objectives are defined. Ms. Eagan reported that staff is hoping to convene a Legislative and Strategic Planning Committee prior to the next Board meeting. Committee Chair Melendez observed that staff recommendations appear to be one-sided and inquired whether staff recommends going out for only federal services or state as well. He commented that it is important to distinguish between the two contracts. Ms. Eagan stated that an emphasis to go out for federal services due to a change within the firm since the contract was entered. She added that HART previously solicited for both federal and state legislative services at the same time to allow the opportunity for one firm to bid on both. She commented that while she has enjoyed working with Advocacy Group, she feels that it would be negligent to not look at both contracts. Committee Chair Melendez stated that most of the discussion has been on the federal contract and, while there have been changes in federal processes since the initial contract, he asks that HART be sensitive to the fact that any changes in contracts should be done with transparency for both the state and federal services. Ms. Eagan reported that HART has very good relationships with Advocacy Group and that, since Mr. Hernandez was brought on board, the information that staff receives is very detailed and pays more attention to metrics. Committee Chair Melendez asked that the information be presented with a distinction between state, federal, and staff recommendations. He requested that Mr. Hernandez provide a summary of Advocacy Group s efforts and achievements. He emphasized that legislative services is not only about funding and appropriations, but also about intelligence and relationships. Committee Chair Melendez cautioned staff to ensure that the less tangible aspects of the service are also being evaluated. Ms. Eagan responded that Mr. Burns has examined other procurement processes. She explained that PSTA added a subcontractor and increased the dollar amount which is not in line with HART procurement policies and that there are not many changes that can be enacted without a solicitation. Committee Chair Melendez commented that he would also be interested in a summarization of the return on investment. Mr. Hernandez reported that there were several successes on the state side such as being the lead agency in Florida in CNG technology and investment as well as relationships with legislative leaders and submitting a TIGER grant application with regional support. He added that he will prepare a more robust presentation with more detail to assist in making decisions. Committee member Crino commented that there are opportunities to create more ambitious plans for the future. He advised that groups that are able to facilitate building of relationships will be important to the Agency s future and the ability to engage in the efforts.

43 Finance and Audit Committee Meeting June 20, 2016 Committee Chair Melendez remarked that Mr. Hernandez s role is critical. He added that he also supports moving toward a staff directed evaluation committee, although he feels that oversight is a good idea and suggests more than one appointee for additional viewpoints. Mr. Smith stated that, given the time constraint, this discussion will be on the agenda at the July 18 Regular Board meeting. He clarified that the Board will need to decide whether to renew the existing contracts, and, if not, whether to handle advocacy internally or to bid for the service. Mr. Smith said the two contracts will need to be handled separately whether or not they are in one item. Committee member Jacob asked about any risk associated with choosing to exercise the option to renew. Mr. Smith said there was no risk. Committee Chair Melendez inquired whether these contracts can be handled at a staff level. Mr. Smith commented that historically, the Board has not delegated the renewal of legal, audit or lobbying services to be evaluated on the staff level. COMMITTEE ACTION ITEMS There was no quorum present. All action items were deferred to the July 18, 2016 Regular Board of Directors meeting. a. Authorize the Chief Executive Officer to Execute a Joint Participation Agreement (JPA) between Hillsborough Transit Authority (HART) and the Florida Department of Transportation (FDOT) for Transit Urban Corridor Funds to Assist with the Operating Cost of Route 51x an Express Route Service Between New Tampa/South Pasco County to Downtown Tampa in the Amount of $412,255 b. Authorize the Chief Executive Officer to Execute a Joint Participation Agreement (JPA) Between the Hillsborough Transit Authority (HART) and the Florida Department of Transportation (FDOT) to Accept State Block Grant Funding Assistance for Fiscal Year 2017 in the Amount of $4,642,031 c. Authorize the Chief Executive Officer to Execute a Joint Participation Agreement (JPA) Between the Hillsborough Transit Authority (HART) and the Florida Department of Transportation (FDOT) to Accept Transit Urban Corridor Funds to Assist with the Operating Cost of Route 20X - an Express Route Service Between Land O Lakes in South Pasco County and Downtown Tampa in the Amount of $241,000 d. Authorize the Chief Executive Officer to Execute a Joint Participation Agreement (JPA) Between the Hillsborough Transit Authority (HART) and the Florida Department of Transportation (FDOT) to Accept Service Development Funds to Assist with the Cost of the First mile / Last mile Pilot Program 3-7

44 Finance and Audit Committee Meeting June 20, 2016 e. Authorize the Chief Executive Officer to Execute a Joint Participation Agreement (JPA) Between the Hillsborough Transit Authority (HART) and the Florida Department of Transportation (FDOT) to Conduct a Premium Regional Transit Feasibility Study Committee member Jaroch inquired whether a contract award has been made. Ms. Eagan reported that solicitation closed on Thursday. Mr. Burns commented that a competitive solicitation is defined as receiving more than two proposals and that the solicitation is considered competitive. He added that he would like to keep comments and questions to a minimum until an award is made. f. Authorize the Execution of an Amendment to the Existing Memorandum of Understanding (MOU) Between the Hillsborough Transit Authority (HART) and the Tampa Bay Regional Transportation Authority Extending the Termination Date Until February 28, 2018 g. Authorize the Chief Executive Officer to award VC for the Streetcar HVAC System Replacement to Sutrak Corporation for $507, plus a 10% Contingency of $50, for a Total Not-To-Exceed Amount of $557, for a Three Year Period OLD BUSINESS Ms. Eagan provided a handout of active contracts, their expiration dates, and renewal options, if any, for the next year. She explained that the contracts listed on the top of the page in bold lettering are the contracts that must come directly to the Board and that contracts and/or options that are under $100,000 will not come before the Board as staff is authorized to exercise them. Ms. Eagan commented that there are very few contracts with options that the Board would need to address. Mr. Burns explained the solicitation process for contracts that are not renewed or expired. He stated that a project manager is given a notification six months in advance that the contract is expiring. The solicitation process takes 90 days which does not account for any necessary Committee or Board action. Staff then submits a requisition for: RFP (request for proposal), RFQ (request for quote), or IFB (invitation for bid). Once the bids are received and staff is prepared to make a recommendation for award, a significant decision point is reached. Mr. Burns stated that he confers with Mr. Smith and Mr. Seward and procurements are classified as either routine such as fuel or parts, or non-routine such as legislative or consulting. Routine services do not need to come before the Board. All non-routine services and contracts over $100,000 are evaluated by the Board prior to award. ADJOURNMENT The meeting adjourned at 10:43 a.m. 3-8

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51 Board of Directors Meeting July 18, 2016 REPORT FROM HART BOARD REPRESENTATIVE Tampa Historic Streetcar, Inc. ~ June 2016 The Tampa Historic Streetcar, Inc. (THS) Board of Directors held its regular meeting on June 15, The Board approved the minutes from the May 18, 2016 regular Board meeting. The following is a recap of the key items that were discussed. The Board approved Resolutions: #R Request to Offer Special Fare during the 2016 Streetcar Fest on October 22, 2016; and #R Request to Extend Streetcar Service for the 2016 Fourth of July and Labor Day Festivities in Channelside District The THS Board of Directors passed the motions to allow the Operator s Agreement with HART automatically renew for another year, and to renew the half-price delegate program for another year. The Board discussed availability of operating funds and voted beginning September 2016, to initiate a six month pilot program for extended streetcar service to start at 7 a.m. If you wish to view the Board packet for the THS Board of Directors Meetings in their entirety, please visit Prepared by: Approved by: Christina Buchanan, Administrative Assistant II - Executive Michael English, THS Board President 4-1

52 Board of Directors Meeting July 18, 2016 STATUS REPORT ~ FINANCIAL HIGHLIGHTS Period Ending May 31, 2016 All Mode Major Revenues Fiscal Year 2016 Fiscal Year 2015 % of Budget % of Budget Annual YTD Budget to collected Annual YTD collected Budget Actual Actual to date Budget Actual to date Operating Revenues: Total Fare (Cash) Revenues $4,659,140 $2,728,652 ($1,930,488) 59% $3,251,417 $3,068,831 94% Total Pass Revenues 12,542,271 7,535,798 (5,006,473) 60% 13,350,345 8,201,232 61% Advertising Income 774, ,146 (87,796) 89% 774, ,395 81% Interest Income 43,726 51,664 7, % 105,676 30,273 29% Other Income 562, ,060 (376,716) 33% 639, ,433 44% Ad Valorem 34,884,712 33,758,480 (1,126,232) 97% 31,843,863 30,662,125 96% Federal Operating Grants 9,793, ,575 (9,382,831) 4% 10,705, ,808 5% State Operating Grants 5,319,707 1,985,966 (3,333,741) 37% 5,239,851 4,167,749 80% Local Operating Grants 650, ,947 (175,053) 73% 650, ,439 72% Tampa Historic Streetcar, Inc. 350, ,606 (129,333) 63% 265,206 50,309 19% Fund Balance - Operating (1,556,140) 0 1,556,140 0% (860,539) 0 0% Total Operating Revenues $68,025,479 $48,040,894 ($19,984,586) 71% $65,966,577 $48,048,594 73% All Mode Major Expenses Fiscal Year 2016 Fiscal Year 2015 % of Budget % of Budget Annual YTD Budget to expended Annual YTD expended Budget Actual Actual to date Budget Actual to date Operating Expenses: Salaries and Wages $36,954,492 $25,729,798 ($11,224,694) 70% $35,227,971 $23,744,138 67% Fringe Benefits 10,914,596 7,820,891 (3,093,705) 72% 10,661,657 8,875,201 83% Fuel and Oil 4,895,138 2,973,973 (1,921,165) 61% 7,966,537 4,900,055 62% Parts and Supplies 3,469,999 2,664,201 (805,798) 77% 3,123,918 2,550,853 82% Operational Contract Services 2,683,418 1,802,826 (880,592) 67% 2,262,084 1,364,237 60% Administrative Contract Services 1,122, ,390 (570,139) 49% 737, ,581 72% Legal Services 481, ,462 (264,253) 45% 431, ,712 44% Marketing and Printing 638, ,225 (403,425) 37% 506, ,645 43% Insurance Costs 2,677,419 2,978, , % 2,671,418 2,218,172 83% Utilities 857, ,735 (278,555) 68% 799, ,894 57% Taxes and Fees 764, ,768 (281,753) 63% 657, ,142 68% Other Expenses 2,565,712 1,832,064 (733,648) 71% 921, ,361 78% Total Operating Expenses $68,025,479 $47,869,166 ($20,156,313) 70% $65,966,577 $46,209,991 70% 5-1

53 Board of Directors Meeting July 18, 2016 Mode Snapshots Bus - Revenues Fiscal Year 2016 Fiscal Year 2015 % of Budget % of Budget Annual YTD Budget to collected Annual YTD collected Budget Actual Actual to date Budget Actual to date Operating Revenues: Total Fare(Cash) Revenues $4,417,362 $2,535,259 ($1,882,103) 57% $3,023,245 $2,876,443 95% Total Pass Revenues 11,716,750 6,924,050 (4,792,701) 59% 12,516,866 7,601,864 61% Total Other Revenues 44,781,805 33,992,437 (10,789,368) 76% 43,729,261 33,506,698 77% Total Operating Revenues $60,915,917 $43,451,746 ($17,464,171) 71% $59,269,372 $43,985,005 74% Bus - Expenses Fiscal Year 2016 Fiscal Year 2015 % of Budget % of Budget Annual YTD Budget to expended Annual YTD expended Budget Actual Actual to date Budget Actual to date Operating Expenses: Salaries $32,524,697 $22,526,858 ($9,997,839) 69% $30,975,495 $20,832,350 67% Fringe Benefits 9,657,934 7,307,811 (2,350,123) 76% 9,388,668 8,398,683 89% Fuel and Oil 4,459,082 2,826,563 (1,632,519) 63% 7,450,502 4,660,629 63% Parts and Supplies 3,169,544 2,454,555 (714,989) 77% 2,913,490 2,396,281 82% Total Other Expenses 11,104,660 8,243,756 (2,860,904) 74% 8,541,217 5,931,017 69% Total Operating Expenses $60,915,917 $43,359,543 ($17,556,374) 71% $59,269,372 $42,218,960 71% Paratransit - Revenues Fiscal Year 2016 Fiscal Year 2015 % of Budget % of Budget Annual YTD Budget to collected Annual YTD collected Budget Actual Actual to date Budget Actual to date Operating Revenues: Total Fare(Cash) Revenues $157,585 $107,800 ($49,785) 68% $143,979 $98,245 68% Total Pass Revenues 450, ,240 (165,968) 63% 458, ,360 61% Total Other Revenues 4,924,640 3,119,365 (1,805,275) 63% 4,617,211 2,693,273 58% Total Operating Revenues $5,532,433 $3,511,405 ($2,021,028) 63% $5,219,356 $3,069,878 59% Paratransit - Expenses Fiscal Year 2016 Fiscal Year 2015 % of Budget % of Budget Annual YTD Budget to expended Annual YTD expended Budget Actual Actual to date Budget Actual to date Operating Expenses: Salaries $3,589,606 $2,524,200 ($1,065,406) 70% $3,477,072 $2,314,263 67% Fringe Benefits 1,024, ,739 (618,481) 40% 1,051, ,444 36% Fuel and Oil 435, ,410 (287,746) 34% 515, ,336 46% Parts and Supplies 148, ,807 (23,814) 84% 92,699 83,303 90% Total Other Expenses 334, ,246 (25,584) 92% 83,368 53,532 64% Total Operating Expenses $5,532,433 $3,511,402 ($2,021,031) 63% $5,219,356 $3,069,878 59% 5-2

54 Board of Directors Meeting July 18, 2016 Streetcar - Revenues Fiscal Year 2016 Fiscal Year 2015 % of Budget % of Budget Annual YTD Budget to collected Annual YTD collected Budget Actual Actual to date Budget Actual to date Operating Revenues: Total Fare(Cash) Revenues $84,192 $85,592 $1, % $84,193 $94, % Total Pass Revenues 375, ,508 (47,805) 87% 375, ,008 86% Total Other Revenues 1,117, ,643 (452,981) 59% 1,018, ,560 57% Total Operating Revenues $1,577,129 $1,077,743 ($499,386) 68% $1,477,849 $993,711 67% Streetcar - Expenses Fiscal Year 2016 Fiscal Year 2015 % of Budget % of Budget Annual YTD Budget to expended Annual YTD expended Budget Actual Actual to date Budget Actual to date Operating Expenses: Salaries $840,189 $678,741 ($161,448) 81% $775,404 $597,525 77% Fringe Benefits 232, ,341 (125,101) 46% 221,907 97,074 44% Fuel and Oil (900) 0% % Parts and Supplies 151,834 84,840 (66,994) 56% 117,729 71,269 61% Total Other Expenses 351, ,299 (224,465) 36% 361, ,195 43% Total Operating Expenses $1,577,129 $998,221 ($578,908) 63% $1,477,849 $921,153 62% Investment Portfolio Overview HART utilizes the State of Florida s local government investment pool, Florida PRIME, as its primary source of cash holdings. Considered low-risk and conservative in its investment strategy, Florida PRIME allows HART to attain a higher yield compared to that of a typical bank cash-flow concentration account. HART Florida PRIME Performance - FY2016 The Florida PRIME participation and portfolio composition for May 2016 are not currently available. Prepared by: Oct - Feb 2016 Mar-16 Apr-16 May-16 Interest Bearing Balance $79,767,671 $15,480,747 $11,890,329 $8,195,276 Interest Earned $26,571 $8,067 $7,132 $4,947 Grand Total SBOA (Florida PRIME) Investm $79,767,671 $15,480,747 $11,890,329 $8,195,276 Yield Rates 0.38% 0.57% 0.59% 0.60% Joan Brown, Director of Financial Operations Reviewed by: Jeffrey C. Seward, Chief Financial Officer Approved by: Katharine Eagan, AICP, Chief Executive Officer 5-3

55 Board of Directors Meeting July 18, 2016 STATUS REPORT Ridership and Productivity ~ May 2016 May 2016 Ridership May bus ridership declined 4.4% compared to April 2016 and all mode ridership is off 5.4% for FY May 2015 May 2016 Percentage Change Total Year FY Total Year FY 2016 Percentage Change Mode Local, MetroRapid, & Express Bus 2 1,204,872 1,149, % 10,160,782 9,595, % Weekday 907, , % 7,873,361 7,528, % MetroRapid 45,582 48, % 388, , % Total Weekday Local 952, , % 8,262,062 7,921, % Express 20,558 20, % 178, , % Saturday 117,365 92, % 1,010, , % Sunday 114,107 94, % 710, , % Streetcar 20,670 19, % 210, , % Paratransit 3 13,442 13, % 105, , % Taxi Voucher 4 NA 3,154 NA NA 12,175 NA Flex 5 7,754 7, % 64,528 59, % Total All Modes 1,246,738 1,192, % 10,541,933 9,976, % Highlights May 2016 fixed route ridership (local plus express) was down 4.6% compared to May Year-to-date May 2016 fixed route ridership is down 5.4% compared to May May 2016 streetcar ridership was down 7.6% compared to May Year-to-date May 2016 streetcar is down 3.2% compared to May Fiscal Year runs October 1 through September Local and connector, express, and streetcar ridership are taken from HART Finance Department GFI reports. 3 HART Operations Department Trapeze reports. 4 Taxi invoice 5 HART Operations Trapeze reports 5-4

56 Board of Directors Meeting July 18, 2016 May 2016 paratransit ridership is down 3.0% compared to May Year-to-date May 2016 paratransit is up only 0.3% compared to May In absolute numbers May 2016 ridership on HARTPlus was down 400 rides. The Taxi Voucher service that started January 1, continues to stem the growth of more expensive HARTPlus rides in favor of lower cost taxi provided trips. May 2016 flex ridership was down 5.6% compared to May Year-to-date May 2016 flex is down 8.2% compared to May Cost per Passenger Cost per passenger is presented as non-audited numbers and subject to restatement. Cost per passenger can vary when presented as a single month because expenses encumbered will vary depending on items acquired and billing cycles. Year-to-date is more pertinent and will smooth out as the year progresses. FY 2015 Oct. May FY 2016 Oct. May Bus + Flex Month* Bus + Flex FY 2016* Paratransit Month* Paratransit FY 2016* $4.33 $4.13 $30.19 $29.02 $4.87 $4.49 $29.29 $29.69 % Change 12.5% 8.7% -3.0% 2.3% *Not adjusted to revenue Ridership and Productivity Reports On the following ridership and productivity report (Attachment), service is broken into three groups: local routes, express routes, and flex routes. Each group is ranked first to worst for the current fiscal year in passengers per revenue hour. Routes in red are routes that fall 60% or below the average for their group. Routes in blue are routes that are 75% or above the average for the group. Paratransit Reports Paratransit Riders May May Disabled Patrons Personal Care Attendants Companions Children Total Passengers Subscriptions Wheelchair Trips , ,442 4,186 3, ,419 1, ,042 6,063 3,061 % Change 2.5% -30.3% -13.2% -66.7% -3.0% 44.8% -10.4% 5-5

57 Board of Directors Meeting July 18, 2016 Trip Cancellations May Type of Cancellation May 2015 May 2016 % Change Advanced Cancellations 1,055 1, % Same Day Cancellations % No Shows % Patron/Dispatch Error Cancellations % Other Cancellations % Total Trip Cancellations/No Shows 2,418 2, % Total Suspensions Per No-Show Policy % Trip Purpose - May May Medical/ Employment Education Hospital/Adult Recreation Shopping Church Other Day Care ,805 2,022 5,325 1, , ,837 2,156 5,392 1, ,780 % Change 1.8% 6.6% 1.3% -20.1% -25.3% 11.9% -12.4% HARTPlus Certifications May May Certified Total Certified , ,104 ± Change 26.7% 3.9% On-Time Performance May* May Month Year-to-Date %* 89.22% % 94.0% ± % Change 4.7% 5.4% *On-Time window reset in June 2015 from to Prepared by: Steve Feigenbaum, Director of Service Development Reviewed by: Ruthie Reyes Burckard, Chief Operating Officer Approved by: Katharine Eagan, AICP, Chief Executive Officer Attachment: Ridership and Productivity Report 5-6

58 Combined Weekday Average Ridership 50,845 48, % 48,670 45, % Saturday Average Ridership 25,901 23, % 23,473 23, % Sunday Average Ridership 18,693 16, % 19,018 15, % 5-7 HART Services Ridership Summary May 2016 Attachment Ridership, FY 2015 vs FY 2016 Monthly Ridership Comparison Year-to-Date May May FY 2015 FY 2016 HART Service FY 2015 FY 2016 % Change Ridership Ridership % Change Fixed Route Bus 10,160,782 9,595, % 1,204,872 1,149, % TECO Streetcar 210, , % 20,670 19, % ADA Paratransit 105, , % 13,442 13, % Taxi Demand Response (ADA Service)* NA 12,175 NA NA 3,154 NA HART Flex 64,528 59, % 7,754 7, % All Mode Total 10,541,933 9,976, % 1,246,738 1,192, % Wheelchairs on Fixed Route 36,783 33, % 4,562 3, % Bikes on Buses 162, , % 21,165 20, % U-Pass Program 359, , % 38,369 34, % Attachment FY 2015 vs. FY 2016 Monthly Ridership Comparison Complete Fiscal Year May May Fixed Route Detail FY 2015 FY 2016 FY 2015 FY 2016 Number of Weekdays Number of Saturdays Number of Sundays No Service or Emergency Closure Days Total Service Days % Change % Change Weekday Ridership 7,873,361 7,528, % 907, , % Weekday MetroRapid Ridership 388, , % 45,582 48, % Total Weekday Local Ridership 8,262,062 7,921, % 952, , % Weekday Express Ridership 178, , % 20,558 20, % Saturday Ridership 1,010, , % 117,365 92, % Sunday Ridership 710, , % 114,107 94, % % Change % Change Weekday Average Ridership 47,430 44, % 45,363 42, % Weekday MetroRapid Ridership 2,342 2, % 2,279 2, % Weekday Average Express Ridership 1,074 1, % 1, % Calculations are subject to monthly adjustment/restatement *Taxi Voucher begun January 1, January 2016 estimated pending invoice Source: HART Ridership Reports and Trapeze Scheduled Service Revenue Hour Report

59 HART Services Ridership Summary May 2016 Attachment FY 15 May Weekday Average FY 16 May Weekday Average % Change FY 16 May Saturday Average* FY 16 May Sunday Average* Y-T-D Ridership Y-T-D Bus Vehicle Trips Y-T-D Riders per Bus Trip Local Routes* 1 Florida Avenue 3,820 3, % 2,158 1, ,332 22, Nebraska Avenue 2,267 2, % 2,222 1, ,360 18, Palma Ceia/MacDIll AFB % 78,530 4, th Street 1,653 1, % ,254 14, th Street 4,216 3, % 2,326 1, ,146 22, West Tampa/Citrus Park 1,716 1, % ,817 13, Progress Village/Brandon 2,304 1, % ,926 13, th Street 2,605 2, % ,446 13, Cypress Street % 44,084 4, nd Street 2,534 2, % 1,895 1, ,667 21, Armenia Avenue % ,794 7, Columbus Drive 1,237 1, % ,909 11, Waters Avenue % ,237 8, th Street 1,552 1, % ,745 12, Port Tampa 1,395 1, % ,950 14, Town 'N Country/Airport 2,227 2, % 1,547 1, ,461 18, South Hillsborough County % 42,811 4, Dr. Martin Luther King Jr. Boulevard 1,698 1, % ,196 14, Fletcher Avenue % ,343 14, Hillsborough Avenue 2,812 2, % 1, ,770 15, Dale Mabry/Himes 1,987 1, % ,347 13, Brandon/Netpark 1,201 1, % ,390 13, Busch Boulevard 3,010 2, % 1,800 1, ,782 15, Sligh Avenue % - 75,974 5, UATC/Rome Avenue/Westshore Plaza 1,709 1, % ,734 13, Downtown Tampa/Brandon via Causeway Blvd % ,204 5, UATC/Temple Terrace/Netp@rk % ,019 7, In-Town Trolley - Purple Line % 18,680 3, Nebraska-Fletcher MetroRapid 2,279 2, % 393,260 19, Group Total 47,642 44, % 23,222 15,804 9,421, , FLEX Routes 570 Brandon Flex % 30 10,779 2, South County Flex % 4,335 4, Northdale Flex % 79 27,898 6, Town 'N Country Flex % 7,116 2, South Tampa Flex % 9,492 3, Group Total % ,620 19, Express and Limited Express Routes* 20X Lutz Express % 11, LX UATC/Downtown via 56th St % 7, X Dover/Brandon Express % 8, X Fishhawk/Riverview/MacDill AFB Express % 38,285 1, LX South Brandon/Mac Dill AFB Express % 30,192 1, LX South Brandon Express % 13, X East County Express % 6, LX Southshore Limited Express % 11, X New Tampa Express % 7, LX South County/Brandon via 301 Limited Express % 15,054 3, LX NW County Limited Express** % 6, X Clearwater Express - R % 11,155 1, Group Total 1, % 168,469 14, R = Reverse Commute *Current routes only Streetcar 800 TECO Streetcar % 1, ,073 17, Calculations are subject to monthly adjustment/restatement Source: HART Ridership Reports and Trapeze Scheduled Service Revenue Hour Report 5-8

60 5-9 HART Services Ridership Summary May 2016 Attachment Hours and Miles by Mode FY 2015 FY 2016 % Change May-15 May-16 % Change Bus Vehicle Hours 439, , % 54,767 56, % Bus Revenue Hours 415, , % 51,647 53, % Bus Vehicle Miles 5,762,214 6,002, % 718, , % Bus Revenue Miles 5,167,703 5,394, % 643, , % Flex Vehicle Hours 13,755 14, % 1,674 1, % Flex Revenue Hours 11,937 12, % 1,452 1, % Flex Vehicle Miles 197, , % 24,494 27, % Flex Revenue Miles 156, , % 19,494 20, % Paratransit Vehicle Hours 72,361 75, % 9,049 9, % Paratransit Revenue Hours 62,190 64, % 7,798 8, % Paratransit Vehicle Miles 1,066,662 1,102, % 134, , % Paratransit Revenue Miles 928, , % 117, , % Taxi Program Hours* NA 4,206 NA NA 1,112 NA Taxi Program Miles* NA 50,727 NA NA 13,341 NA Streetcar Vehicle Hours 8,365 8, % 1,071 1, % Streetcar Revenue Hours 8,327 8, % 1,065 1, % Streetcar Vehicle Miles 44,774 44, % 5,732 5, % Streetcar Revenue Miles 44,759 44, % 5,730 5, % HART System Vehicle Hours 534, , % 66,561 70, % HART System Revenue Hours 497, , % 61,962 65, % HART System Vehicle Miles 7,071,265 7,416, % 884, , % HART System Revenue Miles 6,297,110 6,620, % 786, , % *Vehicle and Revenue hours/miles for Taxi Voucher are equal Calculations are subject to monthly adjustment/restatement

61 System Total 1,184,314 1,129, % 9,982,541 9,426, % HART Services Ridership Summary May 2016 Attachment Ridership, FY 2015 vs. FY 2016 Ridership, FY 2015 vs. FY 2016 Route productivity, Passengers per Revenue Hour & Mile (YTD) Monthly Year-to-Date FY 2015 FY 2016 FY 2015 FY 2016 May Passengers per Passengers per Passengers per Passengers per Local Routes FY 2015 FY 2016 % Change FY 2015 FY 2016 % Change Revenue Hour Revenue Hour Revenue Mile Revenue Mile 34 - Hillsborough Avenue 71,158 70, % 595, , % Nebraska Avenue 71,215 67, % 580, , % th Street 59,760 61, % 514, , % Florida Avenue 95,552 92, % 817, , % th Street 111, , % 925, , % Waters Avenue 20,645 20, % 180, , % nd Street 68,446 73, % 622, , % Busch Boulevard 75,246 71, % 612, , % West Tampa/Citrus Park 41,695 36, % 378, , % UATC/Temple Terrace/Netp@rk 17,135 15, % 152, , % Dr. Martin Luther King Jr. Boulevard 42,043 38, % 372, , % th Street 40,194 36, % 370, , % West Brandon/Netp@rk 30,728 30, % 261, , % Columbus Drive 31,972 35, % 278, , % th Street 38,292 37, % 323, , % Dale Mabry Hwy./Himes Avenue 48,562 44, % 413, , % Nebraska-Fletcher MetroRapid 45,582 48, % 388, , % UATC/Rome Avenue/Westshore Plaza 42,577 38, % 361, , % Fletcher Avenue 23,889 23, % 192, , % Town 'N Country/Airport 60,876 56, % 494, , % Progress Vilage/Brandon 55,025 38, % 363, , % Port Tampa 34,299 33, % 294, , % Armenia Avenue 13,979 11, % 113, , % Sligh Avenue 10,674 8, % 85,040 75, % Cypress Street 5,326 5, % 52,858 44, % Palma Ceia/MacDill AFB 9,173 8, % 80,188 78, % Downtown Tampa/Brandon via Causeway 11,361 12, % 93, , % Downtown Trolley - Purple Line 2,311 2, % 17,138 18, % South Hillsborough County 5,292 5, % 41,161 42, % Public Service NA NA 3,774 5,650 NA NA NA NA Blue = Routes performing 75% or higher above the local system average Red = Routes performing 60% or lower than the local system average 75% of Local System Average % of Local System Average May Year to Date FY 2015 FY 2016 FY 2015 FY 2016 FY 2015 FY 2016 % Change FY 2015 FY 2016 % Change Pass./Rev Hr. Pass/Rev Hr. Pass./Rev Mi. Pass/Rev Mi. TECO Streetcar 20,670 19, % 210, , % Calculations are subject to monthly adjustment/restatement Source: HART Ridership Reports and Trapeze Scheduled Service Revenue Hour Report

62 System Total 7,754 7, % 64,528 59, % HART Services Ridership Summary May 2016 Attachment Ridership, FY 2015 vs. FY 2016 Ridership, FY 2015 vs. FY 2016 Route productivity, Passengers per Revenue Hour & Mile (YTD) Monthly Year-to-Date FY 2015 FY 2016 FY 2015 FY 2016 April Passengers per Passengers per Passengers per Passengers per FLEX Routes FY 2015 FY 2016 % Change FY 2015 FY 2016 % Change Revenue Hour Revenue Hour Revenue Mile Revenue Mile Northdale FLEX 3,526 3, % 30,634 27, % South Tampa FLEX 1,329 1, % 11,699 9, % Brandon FLEX 1,477 1, % 11,117 10, % Town N' Country FLEX % 6,429 7, % South County FLEX % 4,649 4, % Blue = Routes performing 75% or higher above the FLEX system average Red = Routes performing 60% or lower than the FLEX system average 75% of Local System Average % of Local System Average 2.85 Calculations are subject to monthly adjustment/restatement Source: HART Ridership Reports and Trapeze Scheduled Service Revenue Hour Report

63 System Total 20,558 20, % 178, , % HART Services Ridership Summary May 2016 Attachment Ridership, FY 2015 vs. FY 2016 Ridership, FY 2015 vs. FY 2016 Route productivity, Passengers per Revenue Hour & Mile (YTD) Monthly Year-to-Date FY 2015 FY 2016 FY 2015 FY 2016 April Passengers per Passengers per Passengers per Passengers per Express Routes FY 2015 FY 2016 % Change FY 2015 FY 2016 % Change Revenue Hour Revenue Hour Revenue Mile Revenue Mile 28X - East County Express % 7,055 6, % X - Lutz Express 1,406 1, % 11,908 11, % X - FishHawk/Riverview/MacDill AFB Express 5,303 4, % 42,792 38, % X - Dover/Brandon Express 1, % 9,372 8, % LX - South Brandon/MacDill AFB Limited Express 3,713 3, % 32,681 30, % LX - Southshore Limited Express 1,521 1, % 13,625 11, % X - Fishhawk/South Brandon Express 1,556 1, % 13,577 13, % LX UATC/Downtown via 56th St.** % 5,039 7, % X - New Tampa Express 1,044 1, % 8,910 7, % X - Clearwater Express - R* 1,201 1, % 11,959 11, % LX - NW Hillsborough Limited Express % 7,692 6, % LX - South County/Brandon via 301 Limited Express - R* 1,430 2, % 13,631 15, % Blue = Routes performing 75% or higher above the express system average Red = Routes performing 60% or lower than the express system average *R = Reverse Commute Route **21LX renamed from 6LTD and moved to express 12/7/14 Calculations are subject to monthly adjustment/restatement 75% of Local System Average % of Local System Average 6.89 Source: HART Ridership Reports and Trapeze Scheduled Service Revenue Hour Report

64 Passengers per Revenue Hour Hillsborough Avenue 2 - Nebraska Avenue 9-15th Street 1 - Florida Avenue 6-56th Street 16 - Waters Avenue 12-22nd Street 39 - Busch Boulevard 7 - West Tampa/Citrus Park 57 - UATC/Temple Terrace/Netp@rk 28X - East County Express 32 - Dr. Martin Luther King Jr. Boulevard 5-40th Street 37 - West Brandon/Netp@rk 15 - Columbus Drive 20X - Lutz Express 18-30th Street 36 - Dale Mabry Hwy./Himes Avenue MetroRapid 45 - UATC/Rome Avenue/Westshore Plaza 33 - Fletcher Avenue 30 - Town 'N Country/Airport 24X - FishHawk/Riverview/MacDill Express 8 -Progress Vilage/Brandon 19 - Port Tampa 14 - Armenia Avenue 41 - Sligh Avenue 10 - Cypress Street 22X - Dover/Brandon Express 25LX - South Brandon/MacDill AFB Express 47LX - Southshore Limited Express 4 - Palma Ceia/MacDill AFB 27LX - Fishhawk/South Brandon Express 21LX UATC/Downtown via 56th St Downtown Tampa/Brandon 96 - Downtown Trolley - Purple Line 51X - New Tampa Express Northdale FLEX 200X - Clearwater Express 61LX - NW Hillsborough Limited Express 31 - South Hillsborough County 53LX - South County/Brandon Limited South Tampa FLEX Brandon FLEX Town N' Country FLEX South County FLEX Local Flex Express Passengers per Revenue Hour per Route FY 2016 (10/1/2014-5/31/2016) 5-13

65 Board of Directors Meeting July 18, 2016 MONTHLY INFORMATION REPORT Organizational Key Performance Indicators (KPIs) ~ May 2016 SUMMARY This memorandum provides a report on the attainment level of the adopted organizational KPIs covering Fiscal Year DISCUSSION At the September 14, 2015, regular Board meeting, the HART Board adopted Resolution #R , approval of HART Key Performance Indicators (KPIs) for the Hillsborough Transit Authority for FY2016. The established KPIs are directly measurable and the organization s level of attainment is updated and reported to the Board on a monthly basis (see table below). ORGANIZATIONAL KEY PERFORMANCE INDICATORS EVALUATION PERIOD FY2016 (OCTOBER 2015 SEPTEMBER 2016) (TENTATIVE RESULTS)* KPI CRITERIA TARGET FY2016 (8 MONTH) PERFORMANCE 10/15 5/16 Ridership Productivity Bus Passengers per Revenue Hour Greater than or equal to Efficiency Gross Cost per Revenue Mile Less than or equal to $ Safety Collisions per 100,000 Revenue Miles Less than or equal to Quality of Service Complaints per 100,000 Passengers Less than or equal to Quality of Service Mean Distance Between Vehicle Failures Greater than or equal to 6,950 7,804 On-Time Performance 1 Minute Early to 5 Minutes Late at Scheduled Timepoints Greater than 77% 80.6% Finance Growth of Fund Balance and Fiscal Sustainability Greater than or equal to 0.5% of previous year s ending fund balance To be reported at year s end *All calculations subject to restatement Bold Italics = KPI target not met in reporting period CONCLUSION The effective date for measurement of the proposed KPIs is FY2016, October 1, 2015 through September 30,

66 Board of Directors Meeting July 18, 2016 Quality of Service (complaints), Quality of Service (mean distance between failures), and On- Time Performance are the KPI measures being met for the first eight months of Fiscal Year The KPIs for Ridership Productivity, Efficiency, and Safety are not being met in the eight months of FY Charts of the FY 2016 annual KPIs are presented as an Attachment. Prepared by: Steve Feigenbaum, Director of Service Development Reviewed by: Ruthie Reyes Burckard, Chief Operating Officer Approved by: Katharine Eagan, AICP, Chief Executive Officer Attachment: KPIs Charts 6-2

67 ATTACHMENT Key Performance Indicators FY 2016 HART KPI: Ridership Productivity FY October May 2016 Measure: Passengers Per Revenue Hour Greater Than or Equal to Passengers per Revenue Hour KPI 1 Year To Date HART KPI: Efficiency FY October May 2016 Measure: Cost per Revenue Mile Less Than or Equal to $6.95 $9.00 Cost per Revenue Mile $8.00 $7.00 $6.00 $5.00 $6.95 $7.14 $4.00 $3.00 KPI 1 Year To Date HART KPI: Safety FY October May 2016 Measure: Collisions Per 100,000 Revenue Miles Less Than or Equal to 0.55 Collisions per 100,000 Revenue Miles KPl 1 Year-to-Date

68 ATTACHMENT Key Performance Indicators FY 2016 HART KPI: Quality of Service FY October May 2016 Measure: Complaints per 100,000 Passengers Less Than or Equal to 13 Complaints per 100,000 Passengers KPI 1 Year to Date HART KPI: Quality of Service FY October May 2016 Measure: Mean Distance Between Failures Greater Than or Equal to 6,950 Miles Mean Distance (Miles) Between Failures 8,000 7,500 7,000 6,500 6,000 6,950 7,804 5,500 KPI 1 Year to Date HART KPI: On-Time Performance FY October May 2016 Measure: On-Time Performance Greater Than or Equal to 77% 81.0% 80.6% 80.0% 79.0% 78.0% 77.0% 77.0% 76.0% 75.0% 74.0% 73.0% 72.0% KPI 1Year to Date 6-4

69 Board of Directors Meeting July 18, 2016 MONTHLY INFORMATION REPORT Risk Management Activities ~ May 2016 The purpose of this report is to inform the HART Board of Directors of significant developments related to Risk Management for May Claims and settlements at the $5,000 reporting threshold and above are categorized as significant; claims and settlements below the $5,000 reporting threshold are categorized as insignificant. LIABILITY Bodily Injury and Property Damage Month of May Claims Opened Claims Closed Significant 8 2 Insignificant 2 0 Combined Total Expected Costs Current open claims caseload is 229. $138,000 $71,800 WORKERS COMPENSATION Month of May Claims Opened Claims Closed Significant 1 1 Insignificant 7 7 Combined Total Expected Costs Current open claims caseload is 61. $17,000 $37, Prepared by: Rickey Kendall, Director of Risk & Safety Reviewed by: Ruthie Reyes Burckard, Chief Operating Officer Approved by: Katharine Eagan, AICP, Chief Executive Officer 6-5

70 Board of Directors Meeting July, MONTHLY INFORMATION REPORT Procurement & Contracts Administration Activity Report ~ May 2016 A. Full & Open Acquisitions Description Procurement Method Issued HP Laptops for Maintenance Request for Quotes 05/03/2016 Parking Lot Striping and Curb Stop Installation Invitation for Bid 05/05/2016 Panasonic Toughbooks Invitation for Bid 05/05/2016 Fence Project Request for Quotes 05/06/2016 Tampa Bay Premium Feasibility Study Request for Proposal 05/13/2016 Voith Remanufactured Automatic Transmission Request for Quote 05/18/2016 Motor Vehicle Reports Request for Proposal 05/25/2016 B. Contracts Awarded Awarded to Description Amount Gomaco Corp Miscellaneous Streetcar Parts $25,164 Midstate Contractors, Inc. University Area Transit Center (UATC) Restroom Renovation $47,100 Transdiesel of Lakeland, Inc. Allison Transmission $87,984 Smith Industries Fence Project $4,825 Total $165,073 C. Sole Source Procurements Awarded to Description Amount Payscale, Inc. Compensation Services $12,400 D. Open Contracts There are 139 open contracts that are currently under administration, including construction Task Orders. E. Processed Purchase Orders Under $25,000 = $452, Standard Purchase Orders totaling $244, Inventory Purchase Orders totaling $207,

71 Board of Directors Meeting July, F. Unauthorized Procurements There were no unauthorized procurements in the month of May. Prepared by: Al Burns, Director, Procurement & Contracts Administration Reviewed by: Jeffrey C. Seward, Chief Financial Officer Approved by: Katharine Eagan, AICP, Chief Executive Officer 6-7

72 Board of Directors Meeting July 18, 2016 MONTHLY INFORMATION REPORT Information Technology ~ May 2016 Enterprise Critical Network Infrastructure Upgrade Project The HART Board of Directors approved to purchase the Core Hardware and Professional Services in July of The core IT team completed detail tasks with Presidio to get a final cost for the professional services for the below project phases. Phase 1 - Distribution core layer & UCS infrastructure Phase 2 - VoIP configuration In Progress Phase 3 - IVR Configuration In Progress Up-coming events for each Phases of this Project: Phase 1 - Distribution core layer & UCS infrastructure Phase 2 - VoIP configuration Discovery Meetings - Completed Planning Meeting - Completed Preparation meetings - Completed Deployment plan. - Completed Deployment - Schedule for July 7 Follow up / clean up - Not Started Phase 3 - IVR Configuration Discovery Meetings - Completed Planning Meeting - In - Progress Preparation meetings - In - Progress Deployment plan - Not Started Follow up / clean up - Not Started Completed Completed Wireless / Wi-Fi Bus Project deployment has started on February 15 and has been completed on schedule and on budget. CCTV Project: The Risk Management team is currently working on the required PMO documentation for project approval and prioritization by the leadership team. SharePoint 2013 Deployment (New Intranet) Since March 21, 2016, the IT team has been implementing the new intranet infrastructure for HART. The HART IT team has been working with Catapult Systems, a local Microsoft partner, to implement the new intranet. It has been built on the latest SharePoint technology and will be upgrading our existing SharePoint intranet (Connect) by December The IT team is working with Sandra Morrison (Public Information Officer) on rolling out additional comprehensive content owner training for each individual business unit to develop their own department work space. 6-8

73 Board of Directors Meeting July 18, 2016 ORBCAD / AVL Upgrade Project: After a successful upgrade on February 8 th, the IT team working closely with Xerox on decommissioning the old ORBCAD environment. Part of the decommissioning entails the migration to the new wireless Bus infrastructure. In Progress Microsoft Great Plains 2015 Upgrade Project: The IT team will be upgrade the agency s Microsoft Great Plains finical application. Deployment Plan: Planning In Progress Development In - Progress Communication to the Agency In - Progress Prepare Site Not Started Go Live Not Started Prepared by: Gabriel Quiñones, Director of Information Technology Reviewed by: Jeff Seward, Chief Financial Officer Approved by: Katharine Eagan, AICP, Chief Executive Officer 6-9

74 Board of Directors Meeting July 18, 2016 MONTHLY INFORMATION REPORT Human Resources May 2016 Employment Activity Type of Activity May 1, 2016 May 31, 2016 Bargaining Non-Bargaining Total New Hires Transfer Reinstatement Voluntary Resignations Retirement Deceased Terminations Promotion As of May, 2016 there were 809 active (non-temporary) employees. NOTE: The reporting now reflects a full calendar month. Turnover Report Division # of Separations* % Per Division Executive 0 0% Business Enterprise & Safety 1 2.8% Finance 0 0% Operations % Turnover Total % *Includes: Voluntary Resignations, Retirement, Terminations and Death Prepared by: Nicole Lauren, Human Resources Manager of Talent Acquisition and Organizational Development Reviewed by: Marco Sandusky, Interim Director of Human Resources & Org. Development Approved by: Katharine Eagan, AICP, Chief Executive Officer Attachment: Employment Activity Chart 6-10

75 ATTACHMENT Employment Activity Chart 6-11

76 Board of Directors Meeting July 18, 2016 MONTHLY INFORMATION REPORT Capital Planning Department Activities ~ May 2016 County and Municipal Land Use Activities HART staff reviewed seven City of Tampa and 14 Hillsborough County proposed projects during May Improved pedestrian access was recommended for all projects. Two developments are including transit improvements in their development agreement with the city to meet the requirements of City of Tampa Code, Section (Intensity Bonus Provisions). 1. The North Howard Apartments Project by Eason Second Generation Holdings, LLC The 218-unit multi-family development is bordered north by State Street, west by Armenia Avenue, east by Howard Avenue, and south by Lemon Street. 2. Barcelona Development- 175-unit multi-family residences will be added to the existing Bayshore Center professional office and restaurant development. The development is located on the east side of the south Crosstown Expressway on Ysabella Avenue between Bay to Bay Boulevard and Barcelona Street. Planning Commission-Comprehensive Plan Amendments Eleven proposed future land use amendments to the Hillsborough County Comprehensive Plan were reviewed for the Planning Commission. The following is a summary of the amendments that will impact future transit service needs. Amendment No. CPA CPA CPA CPA Amendment Request Change future land use map to allow a maximum of 61 residential units on 3 acres at the NW corner of Bloomingdale Ave & Old Twig Ln. Change future land use map to allow a maximum of 106 residential units on 8.9 acres at Dana Shores Drive, south of Memorial Hwy AKA A La Carte Pavillion CPA Change future land use map to allow a maximum of 68 residential units on 17+ acres on Sumner Rd east of US 301. CPA Expand the urban service area to this location. Summary of HART Comments The site is convenient to Routes 8, 53LX, and Brandon Flex. HART commented on the need for internal and external ADA/ pedestrian links to transit on Bloomingdale Ave. The site is less than ½ mile walking distance from the Route 30 transit stop. HART commented on the need to address sidewalk gaps on Dana Shores Drive, internal and external ADA/ pedestrian and bicycle links to transit on Memorial Highway, and a gathering place for vanpools and carpools. There is no local transit service in this vicinity. Route 53LX travels on US 301 approximately 1.2 miles away. HART commented on the pedestrian and bicycle improvements that will be needed on Sumner Road as well as future funding for transit because of the other proposed development surrounding this location. 6-12

77 CPA CPA CPA CPA rev. CPA rev. Change future land use map to allow a maximum of 213 residential units on 23.7 acres at Tom Fuller Road, east side of the Veterans Expressway, south of Ehlich Rd. Change future land use map to allow a maximum of 442 residential units on 49.2 acres in the vicinity of NE & SE corners of Gardner Rd & Mel Ray Ln Change future land use map to allow a maximum of 118 residential units on 9.9 acres at the NE corner of Bloomingdale Ave & Patterson Road. CPA Change future land use map from agricultural to residential to allow a maximum of 321 residential units reserving environmental land on 340 acres the NW intersection of Lutz Lake Fern Rd & Suncoast Parkway. The site was previously reviewed in April 2016 however, the developer changed the request reducing the number of residential units from 1,324 to 321 and deleting the request to allow 175,000 sq. ft. of commercial, mixed use. CPA Amend future land use text to create an overlay to allow affordable housing in the Rural service area & protect environmental sensitive land. The site was previously reviewed in April 2016 however, the developer changed the request to expand the urban service area & will remain rural. Hillsborough Transit Authority Board of Directors Meeting July 18, 2016 Future residence can utilize the South 301 park-n-ride. There is no local transit service in this vicinity. Route 61LX travels on Ehrlich Rd approximately 216 yards away. HART commented on the need for internal and external ADA/ pedestrian links to transit on Ehrlich Road and future funding needs for transit. Future residence can utilize the Carrollwood park-n-ride. The site is located within less than a one mile radius of Routes 39, 61LX, and Town N Country Flex, however it is within a 1.2 miles walking distance. HART commented on the need for internal and external ADA/ pedestrian links to transit on Sheldon Road and the need to provide funding to extend flex or provide first milelast mile service. The site is convenient to Routes 8, 31, 27LX, & 25LX and Brandon Flex. HART commented on the need for internal and external ADA/ pedestrian links to transit on Bloomingdale Ave. HART comments addressed transportation connection for affordable housing development in rural densities that cannot support public transit service. Since inadequate transportation can be a major challenge for rural residents living in affordable housing, HART recommended the need to add policies to specifically address affordable housing to include strategies that address distance to grocery stores and medical services or allow credits for planned developments that include a grocery store in their development plan. 6-13

78 Board of Directors Meeting July 18, 2016 Metropolitan Planning Organization (MPO) Technical and Citizen Advisory Committees The following is a summary of items, impacting HART, presented at the MPO meetings of the Technical Advisory Committee (TAC) and Citizens Advisory Committee (CAC) that were held in May MPO Transportation Improvement Plan (TIP) Annual Update FY 2016/ /21 During the CAC meeting, twelve individuals from the public spoke concerning the TBX project listed in the TIP. Because of the lengthy discussion of the TBX project, the CAC tabled the item on the TIP item until the meeting in June. During the TAC meeting, Mr. Richard Fernandez, Tampa Heights Civic Association, requested removal of the TBX project from the TIP. The TAC moved to approve the TIP and the motion carried ten to two. Tampa Hillsborough Greenways and Trails Master Plan Update Tindale-Oliver and Associates gave a presentation highlighting the Tampa Hillsborough Greenways and Trails Master Plan update. One of the objectives in the plan is to identify trail and facility connection opportunities to further improve the region s multimodal network. A policy under Goal One of the plan makes provision for linking the regional trail system to public transit. The plan identified trail links to the HART Northwest Transfer Center and complete street projects that function as transit corridors including Fletcher Avenue and Westshore Boulevard. The TAC approved the plan. The CAC tabled the item until the meeting in June due to the time that was allotted to public discussion of the TBX project. Prepared by: Jeanie Satchel, Director of Capital Planning and Development Reviewed by: Jeffrey C. Seward, Chief Financial Officer Approved by: Katharine Eagan, AICP, Chief Executive Officer 6-14

79 Board of Directors Meeting July, MONTHLY INFORMATION REPORT Marketing Services Activities ~ May 2016 Marketing/Advertising Ridership Development advertising for Routes 5 & 12. Staff identified two routes losing ridership that has potential to increase based upon past performance. To boost ridership, HART placed digital geo-fencing advertisement in and around targeted location around each route. This campaign started April 11 and will conclude August 31 running three weeks of every month. The Geo-fence advertising will target between ¼ miles around route locations and up to 5-10 locations on each route. HARTFlex campaign (ridership development). Digital targeted display ads ran May 1-May31, as it had, April 18-April 30. In addition, there was mobile geo-fencing targeted animated display ads ran between 3-5 miles around the HARTFlex locations. The Brand sponsored Content article ran May 1 May 6, which featured four ways to get around Tampa without gas money. Shown below also was the high impact Wallpaper ad. Native Article Cube and Banner ads Wallpaper Screenshot. May 4,

80 Board of Directors Meeting July, STAY-cation advertising continues through June 10 on billboards throughout Hillsborough County (via Hillsborough County); on flyers throughout the School system; on HART buses; in various newspapers including The Tampa Tribune, LaGaceta and The Florida Sentinel Bulletin; websites, including gohart.org and TBO.com and social media. Final STAY-cation ridership through June 10 achieved 221,363 trips. STAY-cation March 1 - June # days 10, 2016 Ridership March 1-6, ,918 March 7-10, ,124 March 11-13, ,949 March 14-20, ,130 March 21-27, ,842 March & April 1-3, ,655 April 4-10, ,203 April 11-17, ,008 April 18-24, ,794 April & May 1, ,021 May 2-8, ,052 May 9-15, ,483 May 16-22, ,799 May 23-30, ,584 May 31 & June 1-5, ,985 June 6-10, ,816 Total 221,363 Transit Advertising Revenue RFP for Transit Advertising was awarded to Direct Media USA in the April 4 HART Board of Directors meeting. The contract is for three years with two one year options. The new contract began May, The monthly guarantee for May is $53,500. Sales at 63% were $54,273. The overage in May was $1,

81 Board of Directors Meeting July, Signal Outdoor (Shelter Advertising) Monthly Summary: HART received revenue of $10,375 for April (which was the eleventh month of the annual contract year). There are 415 shelters built; 830 panels in inventory; 766, or 92.3% panels sold. Shelter advertising sales remain strong in FY16. Shelter panel sold out rates have ranged from 85% sold to currently 98% sold. Month Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 # Panels Panels Sold % Sold 98% 91% 98% 85% 85% 98% 97% 92.3% Monthly Revenue $10,350 $10,350 $10,300 $10,300 $10,300 $10,350 $10,375 $10,375 $113,560 Commuter Advertising (premier provider of GPS based short form audio and text scroll advertising on transit vehicles): In May, the fifth month of the fourth annual contract term, (January December 2016), a total of $2,669. in revenue was achieved. Year to date revenue is $11,173. Annual guaranteed payment to HART is $20,000. Peer Social Media Snapshot (April) Organization Facebook Likes Change (%) Twitter Followers Change (%) YouTube Videos YouTube Views Change Views (%) HART % % % PSTA % % % JTA % % % LYNX % % % TBARTA % % % SCAT % N/A N/A N/A N/A N/A *JTA: Jacksonville Transit Authority; LYNX: Central Florida Regional Transportation Authority; PSTA: Pinellas Suncoast Transit Authority; TBARTA: Tampa Bay Area Regional Transit; SCAT: Sarasota County Area Transit. Monthly gohart.org Metrics Highlights of monthly analytics show people are coming into the website on the maps and schedule pages as well as referred to the website by Indeed.com. Total Hits: 190,355. This is approximately a 5% increase vs. last month (March). Average Time Spent on Website (minutes): 02:35. This is :02 more than last month. Top referral sites are: Indeed.com; HART employment and tampaairport.com and. The Tampa Airport consistently ranks part of the top

82 Board of Directors Meeting July, Top Viewing Device is mobile (73%), which is the same as the past several months. Prepared by: Steve Rosenstock, Sr. Manager of Marketing Services Reviewed by: Lena Petit, Director of Executive Office and Board Support Approved by: Katharine Eagan, AICP, Chief Executive Officer 6-18

83 Board of Directors Meeting July 18, 2016 MONTHLY INFORMATION REPORT EEO & Community Programs ~ May 2016 Summary of Community Engagement Activities May 2016 Snapshot: 27 activities 2660 total activity participants (approximate) Networking 19% May 2016 Activities, by type Sponsorship 7% Meetings 22% 22 new contacts (for further engagement/collaboration) 18 new registered vendors (13 small businesses; 5 DBEs) 4 satisfaction surveys received Outreach 52% DBE Goal-setting for FY17, FY18, FY19 HART has been in the process of setting its DBE goal for FY 17, FY18, and FY19. The goalsetting process is conducted every three years in accordance with 49 CFR Part 26, and includes reviewing anticipated FTA-assisted projects, DBE and non-dbe availability in the market, and past DBE achievements. The goal is due to the FTA by August 1, 2016, and will be submitted, following consultation with businesses and groups, and posting of the following public notice on the HART website, as well as publication in the Florida Sentinel and La Gaceta on June 17, 2016: 6-19

84 Board of Directors Meeting July 18, 2016 DBE Semi-Annual Report (October 1, 2015-March 31, 2016) HART achieved 20.4% DBE participation of FTA-assisted awards for the first half of FY 2016 (October 1, March 31, 2016). The HART DBE goal for FY14, FY15, and FY16 is 10.8%. FY14-FY16 DBE Accomplishments (FTA-assisted awards) Prepared by: Marco Sandusky, Sr. Manager of EEO and Community Programs Approved by: Katharine Eagan, AICP, Chief Executive Officer 6-20