Roll Call Member Agencies. Pledge of Allegiance

Transcription

1 Call to Order Sacramento Regional Fire/EMS Communications Center Systems Parkway, Sacramento, CA (916) Fax (916) A G E N D A 9:00 a.m. Tuesday, March 29, 2016 REGULAR MEETING OF THE GOVERNING BOARD OF SRPSCC Sacramento Metropolitan Fire District Headquarters Armstrong Ave Rooms #384 & 385 Mather, CA Chairperson Roll Call Member Agencies Secretary Pledge of Allegiance AGENDA UPDATE: An opportunity for Board members to remove agenda items that are not ready for presentation and/or action at the present Board meeting. PUBLIC COMMENT: An opportunity for members of the public to address the Governing Board on items within the subject matter jurisdiction of the Board. Duration of comment is limited to three minutes. CONSENT AGENDA: Matters of routine approval including, but not limited to, Board meeting synopsis, payroll reports, referral of issues to committee, other consent matters. Consent Agenda is acted upon as one unit unless a Board member requests separate discussion and/or action. 1. Board Meeting Synopsis (February 23, 2016) Page 2. Budget to Actual (February) Page 3. Revenues (February) Page 4. Overtime Report (February) Page PROPOSED ACTION: Motion to Approve Consent Agenda PRESENTATION: 1. Longevity Recognition: Cierra Lewandowski 18 yrs. 3/1/2016 Chuck Moody 19 yrs. 3/1/2016 Janice Parker 17 yrs. - 3/1/2016 Jill Short 7 yrs. 3/2/2016 Janet Tracy 5 yrs. - 3/14/2016 Steve Wootten 5 yrs. 3/14/2016 Tina Berlin-Dungan 21 yrs. 3/16/2016 John Herrera 3 yrs. 3/18/2016 Anna Meyer 3 yrs. 3/25/2016 Sara Roush 3 yrs. 3/25/2016 Joe Thuesen 16 yrs. 3/27/2016 COMMITTEE REPORTS: Finance Committee (March 10, 2016) Page

2 2. Personnel Committee (March 14, 2016) Page 17 ACTION ITEMS: a. Old Business: Items from previous Board Meeting(s) that have not been resolved and require attention. b. New Business: 1. Resolution #10-16, Adopt Call Volume and Financial Contribution Percentages PRESENTATION/DISCUSSION/POSSIBLE ACTION: 1. FY 2016/2017 Budget Workshop Overview and Budget Priorities For FY 2016/2017* 2. Board Policy Criteria for Reviewing Requests for Services by Fire/EMS Agencies Outside Sacramento County* 3. SRFECC JPA Board Policy Update* INFORMATION: Page Communications Center Statistics (February) Page 2. Proclamation Acknowledging Telecommunicators Week Page 3. Invitation to Telecommunicators Banquet Page CENTER REPORTS: Consolidation of Administrative, Operational and Technical Reports. 1. Chief Executive Director* 2. Administrative Services Manager (February) Page 3. Communications Manager* 28 CORRESPONDENCE: 1. Letter From Melissa Penilla, Clerk of the Board, Sacramento Metropolitan Fire District, Appointing Assistant Chief Greg Casentini Alternate Board Representative, Effective Immediately Page 2. Letter From Fire Chief Ron Phillips, Chairperson of SRFECC Governing Board, to Daniel J. Hinrichs, P.E., City Manager, City of Isleton, Assigning Station Number 93 to 100 Second Street, Isleton, CA Page 3. Letter From Fire Chief Ron Phillips, Chairperson of SRFECC Governing Board, to Fire Chief Stan Simi, River Delta Fire Protection District, Assigning Station Number 94 to Jackson Slough Road, Isleton, CA. Page BOARD MEMBER COMMENTS: COUNSEL S REPORT: 2

3 ITEMS FOR DISCUSSION AND POTENTIAL PLACEMENT ON FUTURE AGENDA: 1. Adoption of the FY 2016/2017 Preliminary Budget* CLOSED SESSION: Included on agenda as needed. 1. PUBLIC EMPLOYEE PERFORMANCE EVALUATION* Pursuant to California Government Code Section Action/Discussion to Appoint, Employ, Dismiss, Accept the Resignation of or Otherwise Affect the Employment Status of a Public Employee (1 case) Employee Evaluation: Chief Executive Director 2. CONFERENCE WITH LEGAL COUNSEL: Anticipated Litigation* Pursuant to California Government Code Section (b) The Board will meet in closed session to discuss significant exposure to litigation. Two (2) potential cases ADJOURNMENT: The next regularly scheduled Board Meeting for April 26, 2016, has been canceled. The next Special Board Meeting is May 2, Location: Conference and Training Center; 3121 Gold Canal; Rancho Cordova, CA Time: 1:00 p.m. Distribution: Board Members, Alternates and Chiefs Posted at: Administration Office DISABILITY INFORMATION: In compliance with the Americans with Disabilities Act, if you need special assistance to participate in this meeting, please contact the Chief Executive s Office at (916) Notification at least 48 hours prior to the meeting will enable the Center to make reasonable arrangements to ensure accessibility to this meeting. POSTING: This is to certify that on March 25, 2016, I posted a copy of the agenda: -at Armstrong Ave Rooms # Mather, CA at Systems Parkway, Sacramento, CA on the Center s website which is: Clerk of the Board 3

4 GOVERNING BOARD MEETING February 23, 2016 GOVERNING BOARD MEMBERS Chief Ron Phillips DeputyChief Chris Costamagna Deputy Chief Eric Bridge Chief Tracey Hansen City of Folsom Fire Department City of Sacramento Fire Department Sacramento Metropolitan Fire District Cosumnes Community Services District GOVERNING BOARD MEMBERS ABSENT COMMUNICATIONS CENTER MANAGEMENT Teresa Murray Chief Executive Director Joyce Starosciak Administrative Services Manager Linda Luis Communications Manager OTHERS IN ATTENDANCE Kim Kingsley Bogard Mark Wells Dave Roberts Janice Parker Wendy Crosthwaite Cindy Chao Cierra Lewandowski Sara Roush Joe Thuesen Kylee Soares Matthew Wooden Kelson Patterson Megan Crosthwaite Jill Short General Counsel, SRPSCC Fire Chief, Sacramento Metropolitan Fire District Fire Chief, El Dorado Hills Fire Department and Rescue Fire Protection District Administrative Analyst, SRPSCC Executive Assistant, SRPSCC Financial Analyst, SRPSCC Payroll Benefits Technician, SRPSCC Office Assistant, SRPSCC Administrative Supervisor, SRPSCC Operations Supervisor, SRPSCC GIS Coordinator, SRPSCC Help Desk Technician, SRPSCC Conference and Training Center Local 856 Representative 1. The meeting was called to order and roll call was taken at 9:02 a.m. 2. The Pledge of Allegiance was recited. 3. There were no agenda updates. 4. PUBLIC COMMENT None 5. CLOSED SESSION: 1. Conference With Legal Counsel: Anticipated Litigation* Pursuant to California Government Code Section (b) The Board will meet in closed session to discuss significant exposure to litigation One (1) case Closed session was convened at 9:03 a.m. Open session was reconvened at 9:23 a.m. The Board received an update regarding one (1) case of anticipated litigation in closed session, but no action was taken. February 23, 2016 Minutes 4

5 6. CONSENT AGENDA A motion was made by Chief Hansen and seconded by Deputy Chief Costamagna to approve the consent agenda and Board Meeting minutes, January 26, Motion carried. 6. PRESENTATION: 1. Longevity Recognition: AYES: Folsom Fire, City of Sacramento, Sacramento Metro, Cosumnes Community Services District NOES: ABSENT: ABSTAIN: a. Wendy Crosthwaite 3 years February 1, 2016 Chief Executive Director Murray expressed her appreciation to Wendy Crosthwaite not only for her three years of service to SRPSCC, but also for her kindness, loyalty and willingness to help others. b. Julee Todd 13 years February 10, 2016 (unable to attend) Communications Manager Linda Luis shared that Julee Todd, Training Supervisor, was unable to attend as she is conducting radio academy at the Conference and Training Center. c. Megan Crosthwaite 1 year February 23, 2016 Megan Crosthwaite began as a volunteer at the Conference and Training Center and has now become a part-time paid employee. She is a great asset and we are lucky to have her as part of our team. 2. Special Award Presentation Chief Executive Director Murray presented Payroll/Benefits Technician Cierra Lewandowski, with the Day Forward Award in recognition of her initiative to assume the role of project manager of the KRONOS (on line payroll system) implementation at SRFECC. 7. COMMITTEE REPORTS: A. Finance Committee The Finance Committee met on February 9, 2016, and the minutes from that meeting were contained in the Board packet. B. Personnel Committee The Personnel Committee met on February 9, 2016, and received an update regarding an upcoming employee evaluation; no action was taken. February 23, 2016 Minutes 5

6 Personnel Committee will meet on March 14, 2016, at a special time of 8:30 a.m., but the regularly scheduled April 12, 2016, meeting has been canceled. 8. ACTION ITEMS: a. Old Business: Items from previous Board Meeting(s) that have not been resolved and require attention. None b. New Business: 1. Consider Authorizing a Feasibility Study to Assume Dispatching Responsibility for El Dorado Hills Fire Department. Resolution #8-16, Authorizing a Feasibility Study for El Dorado Hills Fire Department to Become a Contracted Agency with SRFECC was provided under separate cover for consideration. Chief Dave Roberts, El Dorado Hills Fire Department, gave a brief statement regarding his desire to join our JPA to improve service for his constituents. Board members asked Chief Roberts questions regarding his request to join SRFECC. They also made inquiries about any potential impact to the remaining agencies in his current JPA based his departure. Members also asked if SRFECC personnel would be performing the feasibility study and who would pay for the study. The response was yes, SRFECC personnel will perform the study and El Dorado Hills Fire Department will pay for the study which upon adoption of this resolution, would commence in April. A motion was made by Chief Hansen and seconded by Chief Phillips to adopt Resolution #8-16. Motion failed. AYES: Folsom, Cosumnes Community Services District, NOES: City of Sacramento FD, Sacramento Metro FD ABSENT: ABSTAIN: 2. Consider Authorizing a Feasibility Study to Assume Dispatching Responsibility for Rescue Fire Protection District Resolution #9-16, Authorizing a Feasibility Study for Rescue Fire Protection District to Become a Contracted Agency with SRFECC was provided under separate cover for consideration. A motion was made by Chief Hansen and seconded by Deputy Chief Costamagna to adopt Resolution #9-16. Motion failed. AYES: Folsom, Cosumnes Community Services District, NOES: City of Sacramento FD, Sacramento Metro FD ABSENT: ABSTAIN: 3. Resolution #6-16, Approve a Supplemental Assessment and Payment Schedule (by Member Agency) for New CAD System Chief Executive Director said this resolution identifies each member agency s agreed upon CAD supplemental assessment payable in this fiscal year or next fiscal year, but no later than June 30, February 23, 2016 Minutes 6

7 A motion was made by Chief Hansen and seconded by Deputy Chief Costamagna to adopt Resolution #6-16. AYES: Folsom, City of Sacramento, Sacramento Metro, Cosumnes Community Services District, NOES: ABSENT: ABSTAIN: Motion carried. 9. PRESENTATION/DISCUSSION/POSSIBLE ACTION: 1. Resolution #7-16, VPN Access for CAD Mainstream Chief Executive Director Murray asked the Board to approve this resolution. Chief Hansen asked if mainstream access to CAD would slow the system down and the response was, yes. Chief Phillips requested additional clarification regarding the extent of the slowdown based on this access. This resolution establishes a formal policy for the Board to have final approval for requests by outside agencies for CAD access via VPN. Deputy Chief Costamagna asked if we have an accurate list of agencies with current access. Chief Executive Director Murray said we have that information available. A motion was made by Chief Hansen and seconded by Deputy Chief Bridge to adopt Resolution #7-16, with a modification to section 2, under policy, that the requesting agency is either a public fire suppression agency or law enforcement agency within Sacramento County or is a governmental agency mutual aid partner in one of the surrounding counties. Motion carried AYES: Folsom, City of Sacramento, Sacramento Metro, Cosumnes Community Services District, NOES: ABSENT: ABSTAIN: 10. ITEMS FOR DISCUSSION AND POTENTIAL PLACEMENT ON FUTURE AGENDA: 1. The Preliminary Budget FY 2016/ PRESENTATION/INFORMATION: 1. Communications Center Statistics (January) The statistics were contained in the Board packet. During the month of January, 23 lives had been saved. 12. CENTER REPORTS A. Chief Executive Director Report 1. The fictitious name filing was accepted on Thursday, February 18, February 23, 2016 Minutes 7

8 2. The Verizon cell tower MOU has been completed. However, Verizon is still procuring necessary signatures and once all the Verizon signatures have been gathered, Chief Executive Murray will sign on behalf of SRFECC and return it to Verizon s attorney for submittal to Sacramento County Recorder and it will become a binding covenant running with the land. 3. All the equipment and antenna has been installed at Twitchell Island. Some site testing has been done and limited coverage testing has been going well. We anticipate having the site fully functional by March 31, We still need to set up site permissions for the users. The 700 mhz filters have been ordered, and will arrive in a few weeks. 4. We have begun official contractual agreements for the Staten Island project which will assist us with the River Delta/Isleton project. Equipment will be ordered once all attorneys have agreed on the contractual language. Our partners in the boot will be assisting with the cost of this equipment. 5. River Delta/Isleton mobiles have been installed and we are creating a training syllabus. Battalion Chief Zehnder is working with their operational personnel to assist with a smooth transition and answer any questions they may have as we move forward. 6. The Rio Vista feasibility study has moved forward and the final draft will be reviewed within the next two weeks. 7. The majority of the CAD infrastructure has been purchased. 8. The training lab for the New World users group is coming up in April. Wendy Crosthwaite will handle conference registration. B. Administrative Services Manager Report 1. The Accounting team has once again won the GFOA Distinguished Budget Presentation Award congratulations, job well done! 2. Payroll/Benefits Technician Cierra Lewandowski did a wonderful job implementing the KRONOS payroll system and we are very proud of her. 3. The IT Team has been working very hard to close help desk tickets. While we measure the amount of time it takes to close help desk tickets we also look at the level of satisfaction for each ticket closed. It is not enough to just get the tickets off the books we also want to guarantee that we have solved the issue to the submitter s satisfaction. 4. Inclusion of River Delta/Isleton into our dispatching system has kept all members of the IT Team very busy. 5. The IT Team is not only working on the hardware and software infrastructure for the New World CAD, it is also creating the GIS infrastructure. C. Communications Manager Report 1. Three recent recruits have been signed off as call takers. Two of our dispatch staff are currently in a two-week radio training with Training Supervisor Julee Todd, at the Conference and Training Center. February 23, 2016 Minutes 8

9 2. Center personnel participated in the fill the boot drive. 3. Communications Manager Linda Luis thanked the Chiefs and their staff for working with dispatch to create a new streamline medic move up. The new process will go live March 1 st. 13. CORRESPONDENCE None 14. BOARD MEMBER COMMENTS Deputy Chief Costamagna thanked Chief Roberts for his presentation to the Board. Deputy Chief Bridge congratulated all of the longevity recipients. He also thanked Chief Roberts for his presentation to the Board. Chief Hansen congratulated the Accounting Team on winning the GFOA Distinguished Budget Presentation Award for the second year in a row. Chief Phillips also expressed his appreciation to the Accounting Team and to Chief Roberts. He said he was disappointed that the feasibility study for El Dorado Hills Fire Department will not move forward. Both Chief Phillips and Chief Hansen felt that additional dialogue about future expansion of the JPA would be beneficial. Chief Bridge said he would also welcome that conversation. 15. COUNSEL REPORT None 16. ANTICIPATED ACTION ITEMS 1. Discussion/Presentation of Preliminary Budget, FY 2016/ Discussion of Feasibility Studies and Potential JPA Expansion 17. CLOSED SESSION 1. PUBLIC EMPLOYEE PERFORMANCE EVALUATION* Pursuant to California Government Code Section Action/Discussion to Appoint, employ, dismiss, Accept the Resignation of or Otherwise Affect the Employment Status of a Public Employee One (1) case Employee Evaluation: Chief Executive Director 2. CONFERENCE WITH LEGAL COUNSEL: Anticipated Litigation* Pursuant to California Government Code Section (b) The Board will meet in closed session to discuss significant exposure to litigation Four (4) potential cases Closed session was convened at 10:16 a.m. Open session was reconvened at 11:27 a.m. The Board received an update regarding a public employee evaluation and four potential cases of anticipated litigation. No action was taken. February 23, 2016 Minutes 9

10 18. The meeting of the Governing Board was adjourned at 11:27 a.m. until the next Meeting of the Governing Board scheduled for 9:00 a.m., March 29, 2016, at Metro Board Chambers, Armstrong Ave Rooms # , Mather, CA Respectfully submitted, Janice Parker Clerk of the Board Ron Phillips, Chairperson Tracey Hansen, Vice Chairperson February 23, 2016 Minutes 10

11 Sacramento Regional Fire/EMS Communications Center Fiscal Year Monthly Budget to Actual Report As of February 29, 2016 Budget to Actual - FY 15/16 As of February 29, 2016 Salaries and Benefits 78.07% Other Other 21.93% Professional Services 6.10% Communications Equipment and Services 9.61% Facilities and Maintenance 2.36% Recruitment, Retention and Training 1.75% Materials and Supplies 0.63% Computer Services and Equipment 1.27% Misc. Expenses Computer 0.20% Services and Equipmen t 0.56% Budget to Actual - FY 15/16 As of February 29, 2016 Expenses FY 15/16 Budget YTD Expenses 2/29/16 % of YTD Expenses $ Under / (Over) Budget % Under/ (Over) Budget Salaries and Benefits 6,441,629 4,017, % 2,423,998 38% * Communications Equipment and Services 1,137, , % 643,013 57% Professional Services 420, , % 106,565 25% Facilities and Maintenance 177, , % 55,795 31% Recruitment, Retention and Training 126,263 90, % 36,114 29% Capital Outlay 909, % 909, % * Materials and Supplies 91,300 32, % 58,924 65% Computer Services and Equipment 230,200 65, % 164,996 72% Misc. Expenses 20,000 10, % 9,537 48% - Total 9,554,693 5,146, % 4,408,657 46% Days Remaining in Budget Period/Days YTD in Budget Period 33% *Please note that Salaries and Benefits includes reimbursements from OES Deployments YTD 6/30/2016 *Please note that Capital Outlay for BTA ending 1/31/16 included CAD project expenses that have been reclassed 8/31/

12 Sacramento Regional Fire/EMS Communications Center Fiscal Year Monthly Revenues Report As of February 29, 2016 FY Revenue as of February 29, 2016 CalCard Incentives 0.032% CTC 0.157% CTC Contracted Training 0.003% Member Contribution % Board Ups 0.205% Interest Income 0.067% Other 0.002% Metro E Reimbursement 0.009% Revenues - FY 15/16 As of February 29, 2016 FY 15/16 Preliminary Budget Revenue Received as of 2/29/16 Budget Remaining Member Contribution 8,003,132 8,003,134 Metro E Reimbursement 10, Reimb. Revene - Backbone 69,600 Reimb. Revenue - SETNA Training 3,000 Other: Interest Income 6,000 5,422 Board Ups 19,000 16,525 CalCard Incentives 2,000 2,552 Notary Admin-Fee Backbone 400 CTC 10,000 12,598 CTC Contracted Training Other 1, Total Other 39,100 37,481 Total 8,124,832 8,041,364 *Numbers based on revenues received rather than revenues earned 12

13 Sacramento Regional Fire/EMS Communications Center Fiscal Year Monthly Overtime Report As of February 29, 2016 FY Comparative OT Report Admin Staff As of February 29, July August September October November December January February March April May June FY FY FY FY Comparative OT Report Communications Staff As of February 29, July August September October November December January February March April May June FY FY FY FY OT Hours resulting from OES Deployment As of February 29, July August September October November December January February March April May June FY Please note that OT due to OES deployment is included in Admin and Communications Staff OT numbers 13

14 FINANCE COMMITTEE MEETING March 10, 2016 GOVERNING BOARD MEMBERS Chief Ron Phillips Deputy Chief Eric Bridge City of Folsom Fire Department Sacramento Metropolitan Fire District GOVERNING BOARD MEMBERS ABSENT COMMUNICATIONS CENTER MANAGEMENT Teresa Murray Chief Executive Director Joyce Starosciak Administrative Services Manager OTHERS IN ATTENDANCE Janice Parker Cindy Chao Sara Roush Administrative Analyst, SRFECC Financial Analyst, SRFECC Accounting Assistant, SRFECC 1. The meeting was called to order and roll call was taken at 3:05 p.m. 2. There was no public comment. OPEN SESSION: 1. Discussion Regarding Preliminary Budget, FY 2016/2017 Chief Executive Director Murray gave a brief overview of our budget preparation process and provided some historical background. Our Preliminary Budget, FY 2016/2017, indicates a funding gap of $424, which can be covered without increasing the contributions of our member agencies. Due to responsible internal financial management we will be able to cover the funding gap amount with unspent funds from this fiscal year, thus maintaining a status quo budget. This Preliminary Budget, FY 2016/2017, actually reflects a reduction of 4% when compared with last fiscal year even including raises based on the MOU. Chief Phillips asked for clarification regarding the OES Deployment Revenue line item. He suggested separating OES expenses and revenue in our standard operating budget so the costs do not artificially inflate the budget totals. The Metro E line item reflects the cost for our first entire year. The increase in the reimbursement revenue radio backbone is a result of assuming dispatching services for River Delta/Isleton SETNA training is money received from the State of California for training we send Center employees to. Interest income and board-up revenues show an increase for FY 2016/2017. Our Calcards will now be issued and maintained through Umpqua Bank and a better incentive has been negotiated, so we expect a slight increase in that line item. The CTC conference room rental addresses only revenue collected for use of meeting/classrooms, not revenue generated from Command Catering. The revenue generated by Command Catering exceeds its operating costs. 14

15 The increase in Capital Improvements line is a result of money moved from our CIP account into the Operating Budget to cover the CAD project and CAD related expenses. Employee related expenses are easy to predict for FY 2016/2017. Salary increases are a result of negotiated raises based on the MOU. The Center is working on a five-year strategic staffing plan to help the members anticipate future budget needs. Chief Executive Director Murray anticipates having the strategic plan available for Board review at the Special Board Meeting on May 2 nd. The Overtime budget line is predicated on both standard workload based on our current staffing and the CAD project. CalPERS, medical, dental and other benefits have increased. The unfunded liability will also increase. Chief Phillips asked to have projected numbers in the Employee Salary/Benefits line for the March Board Meeting to review in preparation for future year(s) budget preparation. In negotiations for medical benefits for classic employees have had the language changed to cap out at an increase of 5% annually for employee plus one. New PEPRA employees hired after July 1, 2014, have an insurance benefit capped at $ per month. We have also offered an opt out option to employees who are otherwise insured. Total Professional Services category has been reduced in this budget 21% compared with the last fiscal year. We have also reduced by 28% Total Materials and Supplies budget category. For Licensing and Fees Category we added ARC GIS which is new and has a warranty, so maintenance (warranty) fees have been reduced. With the additional of Pulse Point the Software Licensing and Fees line item has increased for Preliminary Budget, FY 2016/2017. Chief Executive Director Murray will try and negotiate a reduced fee for Pulse Point. The Pager line item of $54, will remain in the Preliminary Budget, FY 2016/2017. We continue to explore other options for pager replacement. A separate line item has been created to capture the costs associated with the Comm Van. Chief Phillips asked to have the Medical Control Services line item broken out to show County Medical Control Services and Fire Service Medical Director as two separate expenses. We anticipate an increase in the number of contracted hours and ancillary expenses associated with the Fire Service Medical Director (currently Dr. Mackey). CAD and maintenance support costs through Northrup Grumman have been reduced in this budget in anticipation of the new CAD. The increase in Internet costs is a result of adding an AT&T line for redundancy. The reduction in the Power Supply Equipment line reflects a one-time payment for two UPS generator replacements. The cost for the CTC lease remains unchanged from FY 2015/2016, as does the line item for Other Communication Services and Equipment. Training, Recruitment and Retention, Transportation and Meeting Expenses line items remain unchanged from FY 2015/2016. The line item for Command Catering is new to this FY 2016/2017, and captures the cost of doing business. Based on our year-to-date budget, we anticipate being able to cover the short fall in this Preliminary Budget, FY 2016/2017, if the Board approves to use unused funds for this purpose. 15

16 The Board members will receive a revised version, which will incorporate the recommended changes and annotations explaining any budget changes compared with FY 2015/2016. The Finance Committee will recommend to the full Board adoption of this Preliminary Budget, FY 2016/2017, with the above mentioned alterations. 2. Review of Conference and Training Center Usage A pie chart was disseminated graphically showing the use of the Conference and Training Center (Disaster Recovery) by percentage for member and outside agencies. The document included costs and revenue from room rental and Command Catering at the Conference and Training Center (Disaster Recovery). Chief Executive Director Murray highlighted the fact that this facility not only functions as the Conference and Training Center which helps to generate revenue, but is also our Disaster Recovery site, created without requiring additional member contributions. Chief Phillips asked to have the pie chart title altered to reflect room rental and add an additional column to indicate total revenue and another column to indicate total expenses for the Disaster Recovery/Conference and Training Center. CLOSED SESSION: None ADJOURNED: The Finance Committee adjourned at 4:37 p.m. The next regular Meeting of the Finance Committee on Tuesday, April 12, 2016, at 10:30 a.m. at Sacramento Regional Fire/EMS Communications Center, Systems Parkway, Sacramento, CA has been canceled. Respectfully submitted, Janice Parker Clerk of the Board Ron Phillips, Chairperson Eric Bridge, Vice Chairperson 16

17 PERSONNEL COMMITTEE MEETING Monday, March 14, 2016 COMMITTEE MEMBERS Chief Tracey Hansen Deputy Chief Chris Costamagna COMMUNICATIONS CENTER MANAGEMENT Teresa Murray OTHERS IN ATTENDANCE Janice Parker Cosumnes Community Services District City of Sacramento Fire Department Chief Executive Director Administrative Analyst, SRFECC 1. The meeting was called to order at 9:05 a.m. and roll call was taken. 2. There was no public comment 3. CLOSED SESSION 1. Personnel Issues Pursuant to California Government Code Section Action/Discussion to Appoint, Employ, Dismiss, Accept the Resignation of or Otherwise Affect the Employment Status of a Public Employee Closed session was convened at 9:05 a.m. Open session was reconvened at 9:41 a.m. In closed session the Committee received an update, but no action was taken. 4. The regularly scheduled April 12 th Personnel Committee meeting has been canceled and a Special Personnel Committee meeting was scheduled for Wednesday, May 4 th at 9:00 a.m. The meeting was adjourned at 9:41 a.m. until the next scheduled meeting of the Personnel Committee. Respectfully submitted, Janice Parker Clerk of the Board Chris Costamagna, Chairperson Tracey Hansen, Vice Chairperson 17

18 RESOLUTION Call Volume and Budget Contribution by Agency WHEREAS, the Sacramento Regional Public Safety Communications Center (doing business as Sacramento Regional Fire/EMS Communications Center) ( Center ) is a Joint Powers Authority comprised of Cosumnes Community Services District, City of Folsom, City of Sacramento, and Sacramento Metropolitan Fire District (collectively Member Agencies ); and WHEREAS, the Joint Powers Agreement, among other relevant provisions, specifies that each Member Agency s financial obligation to finance Center expenditures shall be accomplished by allocation of a percentage that is based on each Member Agency s individual call volume; and WHEREAS, the Chief Executive Director has calculated each agency s call volume for 2015 and has established each agency s percentage allocation. NOW, THEREFORE, BE IT RESOLVED THAT: The Governing Board of the Center approves the financial percentage calculations that are set forth in Exhibit A to this Resolution. PASSED AND ADOPTED this 29th day of March, 2016, by the following votes: AYES: NOES: ABSTAIN: BY: ATTEST: Ron Phillips, Chairperson Tracey Hansen, Vice Chairperson Attachments: Exhibit A: 2015 Call Volume by Agency 18

19 Sacramento Regional Fire/EMS Communications Center Presented to Finance Committee: 03/10/16 FY 15/16 Budget to be funded from Member Contributions 8,003,132 FY 16/17 Budget to be funded from Member Contributions 8,003,132 A - Diff FY 16/17 Assessment Calculation % 2015 Total Call Volume FY 16/17 Total Invoiced Assessment FY 16/17 1st Installment 2nd Installment Member Agency Allocation Due July 1, 2016 Due Jan 1, 2017 Sacramento Metro Fire District 45.27% 3,623,018 3,623,018 1,811,509 1,811,509 Sacramento City Fire Department 43.46% 3,478,161 3,478,161 1,739,081 1,739,081 Cosumnes Community Services Fire Department 8.09% 647, , , ,727 Folsom Fire Department 3.18% 254, , , ,250 Total Member Agency Call Volume % 8,003,132 8,003,132 4,001,566 4,001,566 19

20 Total number of CAD incidents for February 2016: 15,072 Average number of CAD incidents per day for February 2016:

21 o Customer Service Compliance Average* (Baseline Requirement of 95%) Customer Service Compliance Average for February, 2016: 100% Overall Customer Service Compliance Average for 2016: 100% o Total Compliance Average* (Baseline Requirement of 90%) Total Compliance Average for February, 2016: 95.32% Overall Total Compliance Average for 2016: 95.09% *Effective Emergency Medical Dispatch (EMD) practices are based on the consistent use of medically approved dispatch protocols. EMD or the Medical Priority Dispatching System (MPDS) is in part based on published standards of the International Academy of Emergency Dispatch (IAED) in consultation with the National Association of EMS Physicians (NAEMSP), the American Society for Testing and Materials (ASTM), the American College of Emergency Physicians (ACEP), the U.S. Department of Transportation (USDOT), the National Institutes of Health (NIH), the American Medical Association (AMA), and more than 30 years of research, development, and field testing throughout the world. Overall, the dispatch protocols are established by the IAED Board of Fellows, which is responsible for setting the accreditation process of the International Academy. Per IAED standards, the Quality Improvement standards report requires a consistent, cumulative MPDS incident case review of at or above the stated baseline percentages. 21

22 15 Life Saves February, On February 4 th, Call Taker Janet Tracy, A Nights Squad, while utilizing effective EMD instructions assisted the reporting party in providing life-saving CPR instructions. 2. On February 6 th, Call Taker Michelle Goucher, B Nights Squad, while utilizing effective EMD instructions assisted the reporting party in providing life-saving CPR instructions. 3. On February 7 th, Dispatcher Tina Dungan, A Nights Squad, while utilizing effective EMD instructions assisted the reporting party in providing life-saving CPR instructions. 4. On February 10 th, Call Taker Michelle Goucher, B Nights Squad, while utilizing effective EMD instructions assisted the reporting party in providing life-saving CPR instructions. 5. On February 11 th, Call Taker Kelly Campbell, B Days Squad, while utilizing effective EMD instructions assisted the reporting party in providing life-saving CPR instructions. 6. On February 11 th, Call Taker Theresa Miller, B Nights Squad, while utilizing effective EMD instructions assisted the reporting party in providing life-saving CPR instructions. 7. On February 12 th, Call Taker Tim Goodnow, B Days Squad, while utilizing effective EMD instructions assisted the reporting party in providing life-saving CPR instructions 22

23 8. On February 15 th, Call Taker Brady Jones, B Days Squad, while utilizing effective EMD instructions assisted the reporting party in providing life-saving CPR instructions. 9. On February 16 th, Dispatcher Anna Meyer, B Days Squad, while utilizing effective EMD instructions assisted the reporting party in providing life-saving CPR instructions. 10. On February 21 st, Call Taker Lisa Smelser, A Days Squad, while utilizing effective EMD instructions assisted the reporting party in providing life-saving CPR instructions. 11. On February 21 st, Dispatcher Dennis McGrath, A Nights Squad, while utilizing effective EMD instructions assisted the reporting party in providing life-saving maternity instructions for an infant born outside of a hospital environment. 12. On February 21 st, Call Taker Janet Tracy, A Nights Squad, while utilizing effective EMD instructions assisted the reporting party in providing life-saving maternity instructions for an infant (baby boy) born outside of a hospital environment. 13. On February 26 th, Call Taker Lisa Smelser, A Days Squad, while utilizing effective EMD instructions assisted the reporting party in providing life-saving maternity instructions for an infant born outside of a hospital environment. 14. On February 26 th, Call Taker Janet Tracy, A Nights Squad, while utilizing effective EMD instructions assisted the reporting party in providing life-saving CPR instructions. 15. On February 27 th, Call Taker Lisa Smelser, A Days Squad, while utilizing effective EMD instructions assisted the reporting party in providing life-saving CPR instructions. 23

24 The following data is the telephony performance measures for the Sacramento Regional Fire/EMS Communications Center (SRFECC) during the month of February, 2016 for all incoming calls to the Center on lines, Seven-Digit Emergency (7DE) lines, Allied Agencies (i.e. Sacramento Police Dept.), Alarm Company lines, as well as Seven-Digit Administrative lines. Summary of Information In February 2016, dispatch staff processed 24,918 incoming calls. Detailed Breakdown of Information Incoming lines: There were 11,697 incoming calls. Seven-Digit Emergency lines (7DE): There were 3,737 incoming seven-digit emergency calls. Non-Emergency/Administrative (7DA) lines: There were 9,484 incoming 7DA calls. 24

25 The following chart represents incoming call distribution according to class of service (i.e. Cell-Phase 2, Residential, etc.) for the 11,697 incoming calls. INCOMING CALL DISTRIBUTION - February, 2016 VOLP 1,159 10% Cell-Phase Payphone 3% 41 0% Other (i.e. PBX) 1,231 11% Residential 1,695 14% Cell-Phase 2 7,212 62% Cell-Phase 2 Residential Other (i.e. PBX) VOLP Cell-Phase 1 Payphone Answering Standard: NFPA Edition According to NFPA ed., Chp. 7, Sec. 7.4 Operating Procedures: Rule 7.4.1: Ninety-five percent of alarms received on emergency lines shall be answered within 15 seconds, and 99 percent of alarms shall be answered within 40 seconds. Utilizing the measure recommended by NFPA ed. that all calls received on emergency lines shall be answered within 15 seconds 95% of the time and 99% percent of emergency lines shall be answered within 40 seconds. In February, the dispatch team answered all calls on emergency lines within 15 seconds 95.62% of the time and answered within 40 seconds 99.47%. Thus, the dispatch team exceeded both NFPA answering standards in February. 25

26 PROCLAMATION Issued this 29th day of March, 2016, In recognition of NATIONAL PUBLIC SAFETY TELECOMMUNICATORSWEEK observed between Sunday, April 10, 2016 and Saturday, April 16, This week is set aside in recognition of the men and women dedicated to that portion of emergency services responsible for the fielding of requests for assistance and the actions required to insure a speedy and responsible termination to those requests. Be it recognized today by the Governing Board of SACRAMENTO REGIONAL PUBLIC SAFETY COMMUNICATIONS CENTER That the professional call-takers, dispatchers, supervisors and support personnel are duly honored and recognized for their vital part in the role of emergency services provision. Without their significant role the delivery of personnel and equipment would not be possible. Ron Phillips, Chairperson Teresa Murray, Chief Executive Director 26

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28 Opened/Closed Records Per Category Date range 02/01/ /29/2016 Generated on 03/18/ :22 Category Opened SRs Closed SRs Total (opened - closed) CAD Communications Facility GIS Hardware Intrado Phone System Operations Profile Software Total Service Records Closed in February CAD 3% 3% 18% 11% 2% 13% Communications Facility 6% GIS 16% Hardware 18% 10% Intrado Phone System Operations Profile Software 28

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