SECOND INTERNATIONAL CONFERENCE ON MIGRANT REMITTANCES REMITTANCES AND ACCESS TO FINANCE

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1 SECOND INTERNATIONAL CONFERENCE ON MIGRANT REMITTANCES REMITTANCES AND ACCESS TO FINANCE

2 13th November 2006 Dear Delegate, We would like to welcome you to the Second International Conference on Migrant Remittances, organised by the World Bank and the UK Government s Department for International Development (DFID). One of the major challenges for policy-makers, the private sector and the international community is to leverage the growing volume of remittance flows to provide access to financial services to millions of poor people and thus contribute to reducing poverty and promoting economic growth. We count on your valuable participation in this Conference by sharing your ideas and experience to enhance the developmental impact of remittances and increase access to financial services for the poor. We hope you will find the Conference and your stay in London rewarding and enjoyable. If you require any assistance during this Conference, please do not hesitate to contact us or a member of staff from Profile Business Intelligence. Yours sincerely, Jose De Luna Martinez Task Manager for the Second International Conference on Migrant Remittances Financial and Private Sector Development VicePresidency The World Bank Douglas Pearce Head Financial Sector Team The U.K. Department for International Development 1

3 Press Room Main Conference Room Entrance Tea and Coffee area Dali Gallery, County Hall Evening Reception 2

4 Conference information Welcome to County Hall Gallery, the venue for the Second International Conference on Migrant Remittances. We hope that you will find this environment enjoyable and stimulating.we would like to provide you with the best service and assistance so please do not hesitate to approach our staff if you have any questions. Telephones If you have a mobile phone could you please ensure that it is switched off whilst the meetings are in progress. Refreshments/Lunches Refreshments and networking lunches will be served in White space 1. Delegates are welcome to freely explore the gallery and view the works of Salvador Dali and Picasso. Reception The Networking Reception will be taking place in the Dali Gallery A on Monday 13th November. If you are unable to attend please inform the staff at the registration desk at the earliest opportunity. Spaces are extremely limited and security is high so only registered delegates will be allowed admittance. Feedback Questionnaire In order to improve our future events your opinions are important to us so please complete the provided questionnaire and return it to the registration desk prior to your departure from the event. Speakers Presentations Speakers papers and slides will be available on the World Bank website after the event. To access them please follow this link: Toilets Both the ladies and the gentlemen s toilets are located off the Lobby as you enter the main conference area. These facilities are all well signposted and indicated on the floor plan in the delegate brochure. Smoking Smoking is only permitted in designated areas and outside the main gallery. Disabled Parking and Drop Off Points The nearest drop-off point is on Belvedere Road, at the street-end of the London Eye walkway. Paid parking is also available nearby at the Royal Festival Hall and Waterloo Station. Please do not leave any valuable items or documents in the conference room unattended at any time. 3

5 Your hosts The World Bank and the UK Government s Department For International Development warmly welcome all delegates to the Second International Conference on Migrant Remittances. The World Bank Working for a world free of poverty "With the number of migrants worldwide now reaching almost 200 million, their productivity and earnings are a powerful force for poverty reduction. Remittances, in particular, are an important way out of extreme poverty for a large number of people. The challenge facing policymakers is to fully achieve the potential economic benefits of migration, while managing the associated social and political implications." François Bourguignon, Senior Vice President and Chief Economist, The World Bank The World Bank is a vital source of financial and technical assistance to developing countries around the world. To fulfill its mission of reducing global poverty and improving standards of living, the World Bank provides low-interest loans, interestfree credit, grants and advice to developing countries for education, health, infrastructure, financial sector development and many other sectors. The World Bank s Work on Remittances The World Bank works with policy makers and the private sector to enhance the developmental impact of remittances around the world through promoting sound policies and an investment-friendly climate. Specific remittances work at the World Bank Group includes: Integrating remittances into the international development agenda. Leveraging on remittance in building inclusive financial systems. Improving and disseminating data and knowledge on the remittance industry through global and regional studies, as well as the Bilateral Remittance Corridor Analysis (BRCA). Supporting the modernization of financial systems infrastructure (payments systems, credit information, etc.). Promoting a balanced approach to financial integrity and provision of services for the financially underserved. Coordinating remittance initiatives among governments, NGOs, the international development community and the private sector. Other Work in Financial and Private Sector Development at the World Bank Group The World Bank Group s Financial and Private Sector Development Vice Presidency contributes to the global development efforts in the areas of job and wealth creation, promoting opportunities for all and enhancing governance. Its core activities focus on: Creating the institutional foundations for effective markets (examples: property rights, collateral systems, corporate governance, financial market infrastructure). Promoting open and competitive markets (examples: opening up entry, access to finance for promising firms, deeper and more liquid financial markets, and exit for failing firms). Supporting social safety nets with market-based instruments (examples: financial market-based instruments and risk management for pensions and insurance systems as well as low income housing). For more information, please visit and 4

6 DFID, the Department for International Development Leading the British government s fight against world poverty. The Department for International Development (DFID) is the part of the UK Government that manages Britain's aid to poor countries and works to get rid of extreme poverty. We are headed by a Cabinet minister, one of the senior ministers in the Government. This reflects how important the Government sees reducing poverty around the world. We have two headquarters (in London and East Kilbride, near Glasgow) and 64 offices overseas. We also have over 2500 staff, almost half of whom work abroad. What is development? When we talk about international development we are referring to efforts, by developed and developing countries, to bring people out of poverty and so reduce how much their country relies on overseas aid. Many different things can contribute to development which reduces poverty, such as settling conflicts, increasing trade, securing more and better aid, and improving health and education. Why is the UK Government involved in development? More than a billion people, one in five of the world's population, live in extreme poverty.this means they live on less than 65p a day. Ten million children die before their fifth birthday, most of them from preventable diseases. More than 113 million children do not go to school. In a world of growing wealth, such levels of human suffering and wasted potential are not only morally wrong, they are also against our own interests. We are becoming much closer to people in faraway countries. We trade more and more with people around the world. Many of the problems which affect us, war and conflict, international crime, refugees, the trade in illegal drugs and the spread of diseases like HIV and AIDS, are caused or made worse by poverty in developing countries. Getting rid of poverty will make for a better world for everybody. Our Financial Sector and Remittances work This conference is co-organised by DFID s Financial Sector Team, within its wider objective of promoting well functioning, inclusive financial sectors that help achieve growth and poverty reduction. DFID pursues an active agenda to improve the developmental impact of remittances, focusing on removing barriers to the flow of money transfers, lower their costs, and improve access to money transfer products for those with low incomes. Initiatives include: Sending Money Home?, providing information on remittance services to the public via and lowering remittance costs through increased competition and transparency Support to a UK Remittances Task Force that works to increase the flow of remittances to developing countries, lower costs and improve access Remittance Country Partnerships with Bangladesh, Ghana, and soon Nigeria Dialogue with the Office of National Statistics on improving UK statistics and a survey to quantify remittance outflows to developing countries Improved data on remittances for diaspora, private sector and government Support to the development of Remittances Principles by the Bank for International Settlements and World Bank task force Work with developing country regulators to provide an enabling policy and regulatory environment for mobile phone remittances For more information of DFID s activities, please see 5

7 Speaker profiles Name: Mr Jorge Familiar Position: Executive Director Organisation: The World Bank Bio: Jorge Familiar is Executive Director for Central America, Mexico, Spain and Venezuela at the World Bank. Mr Familiar joined the Bank as the Alternate Executive Director for the same Constituency in November 1, Before joining the World Bank Mr Familiar was Vice-chairman of Securities and Derivatives Markets Supervision at the National Banking and Securities Commission of Mexico and a member of its Board of Government. Prior to becoming Vice-chairman, he held several positions at the Commission serving as General Director of Market Surveillance and as Director of Issuers Surveillance, of Banking Projects and as Deputy Director of Securities Market projects. He represented the Commission before IOSCO s Technical Committee and the Standing Committee on Accounting, Auditing and Disclosure, the Annual Regulators Meeting of the Commodity Futures Trading Commission, the Association of Latin American and Caribbean Banking Supervisors; and the OECD s Financial Markets Committee. He is a former Member of the Board of the Accounting Principles Commission of the Mexican Institute of Public Accountants. He also lectured on finance at the Instituto Tecnológico Autónomo de Mexico (ITAM) and was a member of the Advisory Board of the Accounting and Strategic Finance Board at the same university. Mr. Familiar holds a bachelor s degree in accounting and a master s degree in finance from ITAM, where he graduated with honors. Name: Mr Mark Lowcock Position: Director General Organisation: Policy, DFID Bio: Mark Lowcock is currently the Director General of the Department for International Development for Policy. Prior to this he was the Director General of Corporate Performance and Knowledge Sharing from Mr Lowcock joined the Overseas Development Administration in 1985, he then became the Private Secretary to Minister for Overseas Development for two years from 1992 before his role as Deputy Head, then Head of the Overseas Development Administration for Malawi, Mozambique, Zambia and Zimbabwe, leaving that position to be the Head of DFID European Union Department, later moving to Head of DFID East Africa in 1999 then Director for Finance and Corporate Performance in Theme 1: Key international developments since the first Global Remittances conference in 2003 Name: Ms Marilou Uy Position: Senior Adviser Organisation: The World Bank Bio: Marilou Uy is currently Senior Adviser to the Vice President of Private Sector Development and Finance in the World Bank. Since 1996, Ms Uy has held management responsibilities in the World Bank, including Director of the Financial Sector Operations and Policy Department of the World Bank, Chair of the Bank s Financial Sector Board and Sector Director of the Private Sector Development and Finance Department of the South Asia Region. As part of her responsibilities in the World Bank, Ms Uy has worked on the areas of finance and private sector development globally. She has contributed to the Bank s operational work and participated in various international forums, especially in the areas of financial sector development and access to finance. Ms Uy has also participated in research projects, including as part of the research team that prepared The East Asian Miracle, in which she focused on financial sector issues, together with Joseph Stiglitz. Ms Uy joined the World Bank in 1985 as part of the Young Professionals Programme. Prior to joining the World Bank, Ms Uy pursued her Doctorate level in Economics and Finance at the University of California, Los Angeles. Name: Mr Dilip Ratha Position: Senior Economist Organisation: The World Bank Bio: Dilip Ratha is a Senior Economist and Manager, Migration and Remittances Team, Development Prospects Group at the World Bank. An expert on remittances and migration, he is the author of the groundbreaking article Workers Remittances: An Important and Stable Source of External Development Finance in Global Development Finance 2003, and a lead author of the World Bank flagship Global Economic Prospects 2006: Economic Implications of Remittances and Migration. He has written extensively on international finance topics including shadow-ratings for unrated countries, future-flow securitisation as a tool for development financing, and the rise of South-South foreign direct investment. Prior to joining the World Bank, he worked as a regional economist for Asian emerging markets at Credit Agricole Indosuez, and as an assistant professor at Indian Institute of Management, Ahmedabad. He has a Ph.D in Economics from Indian Statistical Institute, New Delhi. 6

8 Name: Mr Manuel Orozco Position: Senior Associate & Director Organisation: The Inter-American Dialogue Bio: Manuel Orozco is Director of Remittances and Development at the Inter-American Dialogue, conducting policy analysis and advocacy on issues relating to global flows of remittances, he also heads the Central America Programme. In 2004 and 2005 he directed a programme funded by the Multilateral Investment Fund of the Inter-American Development Bank and International Fund for Agricultural Development of the United Nations to leverage remittance transfers. He is Senior Researcher at the Institute for the Study of International Migration at Georgetown University and teaches International Migration at that university. Until 2005 he was Chair of Central America and the Caribbean at the United States Foreign Service Institute. In addition to his academic work, he has worked as a policy consultant for various organisations in Central America, the United States and South Africa, developing programmes on democracy and governance issues, as well as on migration and remittances. Dr Orozco holds a PhD in Political Science from the University of Texas at Austin, Masters in Public Administration and Latin American Studies, and a BA in International Relations from the National University of Costa Rica. Name: Mr Douglas Pearce Position: Head of Financial Sector Team Organisation: DFID Bio: Douglas Pearce is Head of the Financial Sector Team, Department for International Development (DFID), which works on financial instruments and aid effectiveness, remittances and access to finance. Chairs the Steering Committee of the FIRST (Financial Sector Reform and Strengthening) Initiative and chaired the UK Remittances Working Group. Is a financial and private sector specialist with over 12 years experience in microfinance, remittances, business development services, rural finance, and financial sector development policy. Prior to joining DFID, Mr Pearce was a Senior Microfinance Specialist with CGAP. Field experience includes settingup and managing a successful microfinance institution in Bosnia, and managing an IDB-funded national credit union program in Bolivia. He has worked extensively in Latin America, Eastern Europe, and Central Asia. Name: Mr Emmanuel Oteng Kumah Position: Deputy Division Chief Organisation: Statistics, IMF Bio: Emmanuel Oteng Kumah is an International Economist with broad interest in general balance of payments financing and adjustment issues. With particular interest in several aspects of financial flows to developing economies, and the issues they pose for external viability and sustainable development Dr Kumah is currently the Deputy Division Chief for the IMF and has been for the last seven years. Before his current position he was a Senior Advisor for the Bank of Ghana where he worked from He has previously worked for the World Trade Organisation and the Geneva International School. Name: Mr William Kingsmill Position: Head of Growth and Investment Group Organisation: Policy and Research Division, DFID Bio: William Kingsmill has been Head of the Growth and Investment Group in DFID's Policy and Research Division since Janury Previously Head of DFID's Nigeria office Prior to that, Deputy Head and then Head of DFID's Private Sector Policy Department, and before that acting Head of the Economic Policy and Research Department. Also worked in DFID's Caribbean office , for the European Commission on implementation of the then New Mediterranean Policy, and in DFID in East Africa Joined the British Government Economic Service Worked for the Government of Botswana in the Ministry of Mineral Resources and Water Affairs as an Economist.Worked as VSO in Papua New Guinea. Has an MA in Public and Industrial Economics from University of Newcsatle upon Tyne, and a BA in Economics. Name: Ms Latifah Merican Cheong Position: Programme Director Organisation: Financial Market Integrity Unit, The World Bank Bio: Latifah Merican Cheong is currently the Programme Director of the Financial Market Integrity Unit. As Programme Director, she is the spokesperson and leads the World Bank work on all aspects of assessment, technical assistance and overall policies on building effective Anti-Money Laundering regimes and Combating the Financing of Terrorism. Prior to joining the Bank in December 2004, Ms Merican Cheong was Assistant Governor at the Central Bank of Malaysia (Bank Negara, Malaysia) and a member of the Bank s Management Committee that oversees monetary and financial policies. Ms Merican Cheong was also an Alternate Executive Director in the Executive Board of the International Monetary Fund. Ms Merican Cheong has a Bachelor s Degree in Analytical Economics (Hons.) from the University of Malaysia, 1973, and a Master s Degree in Economics, from Vanderbilt University Tennessee, USA (1979). 7

9 Name: Mr Richard Ketley Position: Director Organisation: Genesis Analytics, South Africa Bio: Richard Ketley is an Economist and banking expert with specialist expertise in emerging markets. Since joining Genesis in 2002, to set up the banking practice, Richard has been involved in a wide variety of projects, a number of which have focused on remittances and payments systems. In 2004 he led a team which was commissioned by the DFID funded Finmark Trust to conduct a study on the availability and features of the range of money transfer services in Southern Africa.The study compared the costs and benefits of the various products provided by formal providers, to the informal money transfer services often used by low income individuals. Richard s core responsibilities were to provide insights into alternative remittance technologies in retail banking (including money transfer services and formal banking solutions); an understanding of remittance regulatory environments and suggestions for change; and, an understanding of remittance environments in relation to National Payment Systems. Further to this project Richard led a team, funded by the World Bank and CGAP, which was tasked with estimating the market potential and assessing regulatory obstacles in support of remittances in Southern Africa (Botswana, Lesotho, Malawi, Mozambique and Swaziland). Richard holds a Masters Degree in Economics from the University of London. Name: H.E Emmanuel Tumusiime-Mutebile Position: Governor Organisation: Bank of Uganda Bio: H.E E Tumusiime-Mutebile became Governor of the Bank of Uganda in January He was educated at Dunelm University, Durham and Balliol College, Oxford where he obtained a Bachelor of Arts degree in Economics and Politics and a Master of Arts degree in Economics respectively. Mr Tumusiime-Mutebile brings a wealth of experience to the Central Bank. Prior to his appointment he has been Permanent Secretary/ Secretary to Treasury, Ministry of Finance, Planning & Economic Development. Previously he worked in various capacities, namely; as Permanent Secretary Ministry of Planning and Economic Development, Chairman Agricultural Policy Committee and chaired the Steering Committee drawing up the Agricultural Modernisation Plan, he was Chief Government Planning Economist and at one time a Lecturer at the University of Dar es Salaam. He has worked as a Consultant to many international organisations among which are the World Bank, the International Monetary Fund, the Organisation for Economic Co-operation and Development (OECD), the Macro-Economic and Financial Management Institute of Eastern and Central Africa (MEFMI). He is widely travelled and has lectured extensively on financial stabilisation and economic structural adjustment. He has also written numerous articles on economic development. Name: Ms Valerie Herzberg Position: Economist Organisation: Development Economic Advisory Service, European Investment Bank Bio: Valerie Herzberg is an Economist at the European Investment Bank for the Development Economic Advisory Service where she has worked for the last two years. Prior to this she was seconded to the European Commission in the DG Economic and Financial Affairs department. She had been working for the Bank of England as the Non-Japan Asia Analyst in the International Finance Division. Ms Herzberg has written and contributed to a number of published articles for the Bank of England and the European Investment Bank among several others. She received a Master s of Science in Economics and a Batchelor of Science in Economics both from the London School of Economics. Name: Mr Donald F Terry Position: Manager Organisation: Multilateral Investment Fund, Inter-American Development Bank Bio: Donald Terry has been the Manager of the Multilateral Investment Fund (MIF) of the Inter-American Development Bank since its inception in The $1.3 billion Fund which is principally sponsored by Japan, the United States and Spain, along with 30 other donor countries, was established to provide grant and equity funding to accelerate the transformation toward market economies in Latin America and the Caribbean. Over the past twelve years, the MIF has approved over 800 projects to promote change in the region's business environment, more deeply involve the private sector in the development process, and focus special attention on the needs of the smallest members of the business community. The MIF has pioneered new approaches in the fields of worker remittances, microfinance and youth training.the LAC region currently receives more than $50 billion a year in remittances from developed countries.themif is supporting projects and programmes to lower the transaction cost of sending these remittances, and increasing their economic impact once received. Before joining the MIF, Mr Terry held a number of key positions in the United States Congress and the United States Treasury Department. He holds a Bachelor's degree in Political Science from Yale University (1968) and a Law degree from the University of California Law School at Berkeley (1972). He also graduated from the Senior Managers in Government Programme at the Harvard Business School in

10 Theme 2: Balancing Regulations and Access to Finance Name: Mr Massimo Cirasino Position: Senior Financial Sector Specialist Organisation: Payment Systems Development Group, The World Bank Bio: Massimo Cirasino joined the World Bank in July 1998 and is Senior Financial Sector Specialist and Head of the Payment System Development Group. Mr Cirasino has participated in many of the Group s significant country and regional interventions. Mr Cirasino coordinates Regional Initiatives (including the Arab, Commonwealth of Independent States, and Western Hemisphere Initiatives for payment systems and the WHCRI for credit reporting systems) for the improvement of financial infrastructure and has been involved in payment system reforms in over 45 countries. Mr Cirasino has been representing the World Bank on the BIS CPSS Task Force that developed the Core Principles for Systemically Important Payments Systems (SIPS). Mr Cirasino is also the Co-Chairman of the World Bank-CPSS Task Force which drafted the General Principles for International Remittances. He is the primary contact at the World Bank for the assessment of payments and securities settlement systems in the context of the joint Bank-Fund Financial Sector Assessment Program (FSAP) and also responsible for World Bank training activities in payment and securities systems. Mr Cirasino worked at Banca d Italia from 1993 to 1996 in the Payment System Department and, later on, in the Representative Office in New York. Prior to joining the Banca d Italia, he was in Brazil as a journalist and a researcher in monetary economics. Name: Mr Robert Lindley Position: Deputy Head Organisation: BIS Committe on Payment and Settlement Systems Bio: Robert Lindley works at the Bank for International Settlements (BIS) in Basel, where he is Deputy Head of the Secretariat to the Committee on Payment and Settlement Systems (CPSS). At the moment Robert is particularly involved in the CPSS's work on remittances and on reducing foreign exchange settlement risk. Other topics Robert has been involved in while he has been in the Secretariat include oversight, large-value payment systems, payment system risk, the Core Principles for Systemically Important Payment Systems, the role of central bank money in payment systems, the Red Book statistics, and collateral. Before he joined the BIS in 1995, Robert worked at the Bank of England. Between 1990 and 1995 he worked on payment systems issues and, in particular, on the Bank of England's policy towards tackling payment system risk and the related project to convert the large-value sterling payment systems from End-of-Day Net Settlement to Real-Time Gross Settlement (RTGS). He was also involved in much of the early work on payment system issues by the European Union central banks, including preparation for the introduction of the Euro. In 1993 he spent some time in Hong Kong acting as a consultant to the Hong Kong Monetary Authority, looking at the feasibility of introducing RTGS there. Name: Ms Elvan Göçmen Ertem Position: Specialist Organisation: Payment Systems Department, Central Bank of the Republic of Turkey Bio: Elvan Göçmen Ertem works as a Specialist at the Payment Systems Department of the Central Bank of the Republic of Turkey (CBRT). She took part in implementing Turkey s second-generation RTGS system, and in establishing an integrated electronic SSS. Ms Göçmen Ertem was involved in preparing various reports and publications, including the Payment Systems in Turkey, published by the BIS-CPSS in 2000, and the self-assessment of the TIC-RTGS for compliance with the Core Principles for SIPS. She is responsible for the organization of and actively participates in the Regional PS Workshops jointly held by the CBRT and the CPSS since She has been a member of the CPSS-World Bank Task Force on General Principles for International Remittance Services. Name: Mr Ole Egil Distad Andreassen Position: Economist Organisation: Financial and Private Sector Development, The World Bank Bio: Ole Egil Distad Andreassen is an Economist with the World Bank s Financial and Private Sector Development department, where he is an expert in remittance payments and responsible for payment systems research. He was on the secretariat to the task force that developed the General Principles for International Remittance Services. In addition to payment systems, he engages in research and policy development on financial sector and oil and gas issues. Prior to joining the bank, Mr Andreassen worked in the remittance industry, as a legal scholar, in public finance and as an Attorney-at-Law. He holds a PhD and a MA from the John Hopkins University, a Master in Management from the Ecole des Hautes Etudes Commerciales, and a Master in Law from the University of Bergen. 9

11 Name: Mr Seymour Fortescue Position: Chairman Organisation: UK Remittance Task Force Bio: Seymour Fortescue spent 26 years working for Barclays Bank, where he was Head of Marketing, Chief Executive of Barclaycard and Director, Personal Sector. He was a Director of Visa International, Mercantile Credit and BACS. Since leaving Barclays in 1991, he has worked in the voluntary sector as Director of Finance and Fundraising at Imperial Cancer Research Fund and in the public sector as Chief Executive of the prevention arm of the NHS, the Health Education Authority. In 1999, he became the Banking Code Standards Board s first Chief Executive. He retired in September Mr Fortescue has an MA in Economics at Cambridge University, an MSc in Business Studies at the London Business School and is an Associate of the Chartered Institute of Bankers. He is a Council Member of London University, a member of the Court of the Grocers Company and Chairman of the charity BookPower. He also heads a private sector task force on migrant remittances set up by the Department for International Development. Name: Ms Maud Bökkerink Position: Financial Sector Expert Organisation: International Monetary Fund Bio: Maud Bökkerink works for the IMF as a financial sector expert on Anti-Money Laundering and Combating the Financing of Terrorism (AML/CFT) and provides technical assistance to countries in Africa, Eastern Europe and South Asia. She has lectured on AML/CFT and remittances at international workshops, and contributed to various IMF publications, including on the supervision of money remitters. Before joining the IMF, she worked in the Netherlands for the Ministry of Finance on AML policy and legislation, such as supervisory legislation for money remitters, in the FIU as a financial analyst; and in the National Criminal Investigation Service as a financial investigator on financial fraud and money laundering. Her earlier experience has been in the international financial sector. She received a Master s degree in Fiscal Law and a Master s degree in Japanese from the University of Leiden. Name: Mr David Landsman Position: Executive Director Organisation: National Money Transmitters Association Bio: David Landsman is an administrator who has worked in the money transfer field since 1980, specialising in federal BSA/AML and state money transmitter compliance. Mr. Landsman is conversational in Portuguese and Spanish, with additional competencies in financial, technological and general management areas. Executive Director of the National Money Transmitters Association, Inc. since August 2004, he has made strides in organising the money transfer industry, promoting the image of licensed money transmitters, and defending the industry s right to maintain bank accounts. Planning to move the NMTA full-time into compliance training and certification just as soon as the banking problem is solved, he seeks to continuously improve transmitters understanding and adherence to compliance standards, while assuring that those compliance standards are straightforward, practical and fair for all. Name: Ms María Concepción Patiño Position: Head Organisation: Financial Intelligence Unit, Ministry of Finance & Public Credit, Mexico Bio: María Concepcion Patiño achieved a First degree of Law from the Law Faculty of the National Autonomous University of Mexico (UNAM); she completed a Masters degree at Harvard University Law School in 1982; in the same year she got a certificate on the Taxes International Programme. Ms Patiño was granted a number of distinguished scholarships: the Fulbright in 1980; the Humphrey in 1990 and the Eisenhower in She started working for the public sector in 1975 and her public career has been centred on the work she has done for the Ministry of Finance and Public Credit; where Ms Patiño has worked, among other positions, as Director of Revocation Resolutions, Director of Services to the Taxpayers Contributors, Federal Tax Administrator, Regional Administrator, Legal Central Administrator and General Administrator of Evaluation. She currently works as Head of the Financial Intelligence Unit, where she does extensive work coordinating, on behalf of the Ministry of Finance and Public Credit, the national and international endeavours concerning the prevention and combat of money laundering and terrorism financing offences. 10

12 Name: Mr Clive Maxwell Position: Director Organisation: Financial Services, HM Treasury Bio: Clive Maxwell has been Director of Financial Services in HM Treasury since 2004, having previously been Head of European and International Financial Services from , the UK s representative on the high-level EU Financial Services Committe. Employed by HM Treasury since 1992, in a series of mostly international or business-facing policy roles, including secondments to the European Commission from and the London borough of Lewisham from Name: Mr Hennie Bester Position: Director Organisation: Genesis Analytics, South Africa Bio: Hennie Bester is a Director of Genesis Analytics, an economics consulting firm based in Johannesburg, South Africa. Before joining Genesis he served in the cabinet of the Western Cape Government, first as the Minister for Business Development and Tourism, and subsequently as Minister for Community Safety. He was a member of the National Parliament of South Africa ( ) and participated in the negotiations that paved the way for South Africa s first democratic constitution. He chaired the Constitutional Committee which drafted the Constitution for the Western Cape Province. At Genesis he has worked primarily on Public Interest Strategy and Access to Financial Services. He currently leads the team undertaking a global cross-country study to assess the impact of AML and CFT regulation on access to financial services in developing countries. Theme 3: Building Inclusive Financial Systems Name: Mr José de Luna Martínez Position: Senior Economist Organisation: The World Bank Bio: José De Luna Martínez is a Senior Financial Economist at the Financial and Private Sector Vice- Presidency of the World Bank. He joined the Bank in 1998 and since then has worked in lending and technical assistance projects in more than 20 countries in Africa, Asia, Europe and Latin America. Mr. de Luna has been the task manager of a number of projects in the areas of financial sector development, bank restructuring, migration and workers remittances, and access to financial services for the poor. In 2004, Mr. De Luna was also the Secretary of the Core Consultative Group of the Bank Insolvency Initiative, an international task force led by the World Bank and IMF. From 1992 to 1997, Mr. de Luna worked at the Banking and Securities Commission of Mexico, serving as Director of International Banking, Deputy Director for Strategic Planning, and Advisor to the Vicepresident of the Securities Market. Mr. de Luna holds a PhD in Political Economy from the Free University of Berlin. He has been a speaker at various international Conferences. Mr. De Luna is author of several publications on financial sector issues and has received two international awards for his research work in international finance and public administration. Name: Mr Manish Misra Position: Joint General Manager & Head Organisation: Global Remittances, ICICI Bank Bio: Manish Misra is based in Mumbai and heads the remittance business in ICICI Bank, the second largest bank and the largest private sector bank in India. Mr Misra is responsible for formulating and implementing the Bank's strategy of offering low cost and convenient remittance services through technology enabled alternate channels and strategic partnerships with leading international banks. Mr Misra joined ICICI Bank in the strategy function of the newly set up International Banking Group in 2002 and was closely involved with the roll out of the Bank s international presence before taking on his current role. He is actively involved in various initiatives supported by multilateral agencies, regulators and industry bodies to debate and address the issues facing the remittance industry. He is a member of the SWIFT Working Group on Migrant Remittances and was also a member of the Working Group constituted by the Reserve Bank of India on Costs of Remittances. Name: Mr Carlos Serrano Position: Director General Organisation: Federal Housing Bank of Mexico Bio: Carlos Serrano works as Executive Vice-President of Credit, Mortgage Insurance and Financial Guarantees in Sociedad Hipotecaria Federal, Mexico s Housing Finance Agency. He holds a PhD in Economics from the University of California, Berkeley. In addition, he holds a B.S. in Economics from Instituto Tecnológico Autónomo de México (ITAM) in Mexico City. He was Director General of Analysis, Statistics and Methodologies of Supervision at the National Banking and Securities Commission in Mexico and before that he was a staff member at the World Bank. He has taught courses in Economics and Finance at Instituto Tecnológico Autónomo de México. He also taught economics courses at Berkeley. In 1999, he won the first place in the National prize in Economics research in Mexico. 11

13 Name: Mr Santiago Ribadeneira Position: President Organisation: Banco Solidario, Equador Bio: Santiago Ribadeneira has been the President of Banco Solidario since 1995, which is an organisation he founded. It is the first financial initiative with a social mission in Latin America, which started up with 100% private capital. Prior to 1995 he was the Executive President of Fundación Alternativa, an organisation which he also founded. Fundación Alternativa is an Ecuadorian Non-Governmental Organisation, which has developed projects and programmes pursuing economic development for vulnerable sectors in the country. For 15 years prioir to 1995, Mr Ribadeneira worked for Banco de la Producción as their National Marketing and Consumer Banking Vice President, and as the Promoter and Director of the Programme for Homeless Children Su Cambio por el Cambio ( Your Change for Change ). He is also a Member of the Board of Directors of Ecuador s Private Banking Association. Name: Ms Margaret Reid Position: Senior Vice President Organisation: Product Platform Development and Management, Visa International Bio: Margaret Reid is the Senior Vice President of Product Platform Development and Management at Visa International and leads global consumer product development. Margaret s team plays an integral role in creating payment solutions that allow cards to be issued to a broader range of customer segments, including the underbanked or unbanked, as well as enabling funds to be sent directly to a Visa account.this latter feature is facilitating innovative money transfer and funds disbursement services, such as global remittances, based on the unparalleled distribution network offered by the 1.4 billion Visa cards in circulation around the world. Name: Mr Jack Jared Position: Managing Director Organisation: Financial Institutions & Public Sector for Europe, Middle East & Africa, Citigroup Global Transaction Services Bio: Jack Jared is responsible for cash management sales to Financial Institutions & Public Sector in Europe, Middle East and Africa. Citigroup currently operates with some 3,000 clients in the region, having presence in 51countries and operating on a non-presence basis with clients in a further 60 countries. Mr Jared has, during his 24 years with the firm, worked in relationship management, acting as Senior Banker and Senior Credit Officer within the Financial Institutions Group; technology, where he implemented a global risk management system; product management where he had responsibility for a number of global payment products and cash management in sales. Name: Mr Chris Reddish Position: Group Head Organisation: PrePaid Europe, Mastercard Worldwidwe Bio: Chris Reddish is responsible for MasterCard Europe s PrePaid activities in Europe. As such, he heads up the Prepaid crossfunctional team, covering 53 country markets across the Europe region. He is responsible for the local alignments of MasterCard s Prepaid development, product management and implementation strategy within the region. An experienced business director, Chris comes to MasterCard with over 20 years of middle and senior management experience in financial services and other Blue Chip sectors. Most recently, Chris was Chief Operating Officer and Managing Director for PrePay Technologies Limited, an international market leader in the design and delivery of innovative prepaid solutions. Responsible for ongoing operational and new business project delivery, Chris managed a two-fold growth of PrePay s staff team, resulting in a quadrupling of sales revenue. Prior to this, Chris held a number of senior roles within organizations such as Dresdner Kleinwort Wasserstein, Petroleum Geo- Services and various UK Government departments, which included international operations and project planning. 12

14 Name: Mr Raul Hernandez-Coss Position: Financial Sector Specialist Organisation: Bank for Reconstruction and International Development Bio: Since joining the World Bank in December 2001, Raul Hernandez-Coss has helped support two main Bank s initiatives:the Insolvency Banks Initiative and the Anti-Money Laundering (AML) and Combating the Financing of Terrorism (CFT). Mr Hernandez-Coss contributed, while being part of the Bank s legal department, to the review of existing central bank and banking laws to assess the effectiveness of the legal framework to ensure a sound central bank, banking system, the adequacy of bank exit framework and deposit insurance system. At the Financial Sector Market Integrity Unit the Bank s unit responsible for implementing AML/CFT bank assignments, Mr Hernandez-Coss has been task manager for the development of a Bilateral Remittances Corridor Analysis (BRCA). Currently he is involved in remittances analysis in Albania, Germany, Guatemala, Indonesia, Italy, Morocco, Nepal, Netherlands, Nigeria, Qatar, Serbia, Surinam, Uganda and the UK. Prior to joining the Bank, Mr Hernandez-Coss served as Director of Secured Deposits Analysis at the Instituto para la Proteccion al Ahorro Bancario (IPAB) of Mexico. Mr Hernandez-Coss earned a Legal degree from Instituto Tecnologico Autonomo de Mexico (ITAM), a Master of International Affairs (MIA) in International Finance and Banking from Columbia University, and currently is enrolled in a Masters of Laws (LL.M.) at Georgetown University. Name: Mr Serguei Nanba Position: Postal Financial Services Coordinator Organisation: Universal Postal Union Bio: Serguei Nanba is the Postal Financial Services Coordinator for the Universal Postal Union. He has worked within the International Bureau of the UPU since 1988; as Assistant Secretary of the Postal Operations Council and Head of Programme in addition to his current position. Mr Nanba s work has included improving the exchange of payments between postal administrations and people worldwide, access of customers to postal and banking services, the creation of new postal financial services and the worldwide standardisation and regulations of postal financial services. Prior to his work within the UPU Mr Nanba worked for Ministry for Posts and Telecommunications, Russia and the Postal Company, Moldova in various positions. Name: Ms Jennifer Isern Position: Lead Microfinance Specialist Organisation: CGAP Bio: Jennifer Isern joined the Consultative Group to Assist the Poor (CGAP) in She brings 19 years of experience in development, including more than five years living in West Africa managing institutions. She coordinates CGAP's work in Africa and China, although she works globally. Ms Isern has led several CGAP initiatives and authored publications on money transfers, anti-money laundering, bank entry in microfinance, appraisal methods for networks and microfinance institutions, African microfinance, informal finance in India, international networks, and capacity building programs. Prior to joining CGAP, Ms Isern was the Regional Technical Adviser for economic development in West and Central Africa with CARE International, where she designed, managed, and evaluated microfinance institutions. In addition, she worked for USAID in Costa Rica and Senegal, UNPD in New York, AT&T s international division, and other public and private sector consulting assignments. She received her master s degree from Princeton University and is a Chartered Financial Analyst. Ms Isern has worked in more than 45 countries worldwide, she speaks French and is proficient in Spanish. Name: Mr David Porteus Position: Director Organisation: Bankable Frontier Associates LLC Bio: David Porteous is the founder and director of Bankable Frontier Associates ( a niche consulting firm based in Boston, Massachusetts USA.The firm specialises in three practice areas of the access to financial services sector:technology and access to financial services, housing finance and performance measurement for financial institutions. Clients include private, telco and banking groups, bi-lateral and multi-lateral donors and private foundations. In a previous capacity, David was involved in supporting innovative approaches to the extension of financial services in southern Africa, including several m-banking initiatives. He recently completed a DFID commissioned report on the Enabling Environment for M-Banking in Africa.This involved extensive interaction with providers and regulators to identify the potential for impact, as well as the required factors if m-banking is to have a major impact on access to financial services. He is currently working with DFID-CGAP to assess the enabling environment for international remittances to developing countries. David has a B.Comm (UCT), M.Phil (Cambridge) and Ph.D (Economics) (Yale). 13

15 Name: Mr Wilbur Monroe Position: Deputy Director Organisation: International Banking and Securities Market, U.S Department of the Treasury Bio: Wilbur F. Monroe is Deputy Director for the Office of International Banking and Securities Markets, a position he has held since returning to the Treasury Department in Mr. Monroe worked in various positions in International Affairs at the Treasury at the beginning of his professional career, including postings to the U.S. Embassy in Tokyo and to the U.S. Executive Director's Office at the International Monetary Fund. He then became Assistant Director of the President's Council on International Economic Policy for two years during the Ford Administration. After leaving federal government service in 1977, Mr. Monroe was a Guest Scholar in the Economic Studies Program at the Brookings Institution. He then established an international economic consulting firm under his own name, based in Washington. For two decades, the firm performed economic research and policy analysis for some of the world's best known international financial institutions and research institutes. Mr Monroe received his B.A. degree from Lawrence University and his M.A. and Ph.D. degrees in economics from the University of Iowa. He is the author of six books and numerous articles on international economic and financial topics. Name: Mr Carlos Manuel Sada Solana Position: Consul General Organisation: Mexico in Chicago Bio: Carlos Manuel Sada Solana has served as Consul General of Mexico in Chicago since July 2000 to date. He is the Dean of the Consular Corps of Chicago since Prior responsibilities include: Consul General of Mexico in San Antonio,Texas ( ); Mayor of the City of Oaxaca, State of Oaxaca, México ( ); Consul General of Mexico in Toronto, Canada ( ); and Secretary of Social and Economic Development of the State of Oaxaca ( ). Consul General Sada holds a degree in industrial engineering from Iberoamericana University in Mexico City. He completed graduate studies at the University of Newcastle, England, and at the University of Deft, Holland. He also completed postgraduate studies at the Public Administration Institute of The Hague, Holland. Carlos Sada has written several articles on international issues published in specialised journals. He serves on the Board of Directors of numerous civic, business and educational organisations. Name: Mr Leon Isaacs Position: Senior Manager Organisation: Coinstar Money Transfer Ltd, UK Remittance Task Force Bio: Leon Isaacs is part of the senior management team running CMT. Aside from his functional responsibilities Leon is responsible for the business in the UK, Ireland, Belgium, Netherlands and Sub-Saharan Africa. He has over 12 years experience in the remittance industry and has been involved with two successful start-up money transfer businesses during that time. Prior to joining CMT, Leon was with MoneyGram International and the Thomas Cook Group. He began his career after leaving University with NatWest Bank. He is an active member of the UK Government's Remittances Task Force which is a public private partnership supported by the Department for International Development. Leon has spoken at a number of International conferences on remittances including the World Bank and the United Nations. Name: Mr Atam Sandhu Position: Managing Director Organisation: Profile Business Intelligence Bio: Atam Sandhu worked for the past seven years as a Publisher and Event Director for a number of inter-governmental projects. Atam works with a team of editorial boards, research analysts and industry specialists in devising highly acclaimed reports, communications strategies and events for the financial, healthcare, ICT, education and manufacturing industries, alongside bespoke reports and investment conferences for individual governments. In 2005 PBI were selected by the UK Government s Department for International Development to manage the Sending Money Home? project, an information source for migrants wishing to send money back to family and friends. A project that has quickly expanded and received widespread acclaim. 14

16 Name: Mr Gareth Thomas MP Position: UK Parliamentary Under Secretary of State Organisation: DFID Bio: Gareth Thomas is Member of Parliament for Harrow West since May Parliamentary Under- Secretary of State in the Department for International Development (DFID) since 2003, with responsibility for Asia, Europe, Latin America, the Caribbean and Overseas Dependent Territories. He is also DFID's Green Minister with responsibility for the department's environmental performance in relation to the Sustainable Development in Government Framework and targets. Member of the Environmental Audit Select Committee from November 1997 to October Prior to his appointment as Parliamentary Under-Secretary of State (PUSS) he was working as Parliamentary Private Secretary to the Secretary of State for Education, Charles Clarke MP. Gareth is the co-author of the Mutuo publication 'From margins to Mainstream: Making Social Responsibility part of Corporate Culture (2002)' and of the Fabian Society publication 'At the Energy Crossroads: Policies for a Low Carbon Economy (2001)'. Name: Mr Kamil Borowik Position: Financial Analyst Organisation: The World Bank Bio: Kamil Borowik is a Financial Analyst with the World Bank s Financial and Private Sector Development Network, where he focuses on risk management, bank corporate governance and access to finance. He studies the role of banks and other remittance service providers in the global remittance markets, is a co-author of the Bank s Bilateral Remittance Corridor working papers and a member of the Organising Committee for the Second International Conference on Migrant Remittances and Access to Finance. Before joining the World Bank in 2005, he was a Senior Consultant at KPMG Advisory working on risk management, MIS, internal controls and project management in the financial sector. He graduated from MA in Corporate Finance at the Cracow University of Economics, Erasmus Socrates scholarship at the University of Greenwich, UK and the Vanderbilt University-BAI Postgraduate School of Bank Operations, Payments & Technology. Name: Ms Anna Lindley Position: Consultant Organisation: Financial Sector Team, DFID Bio: Anna Lindley is currently working as a consultant with DFID's Financial Sector Team and co-edits the DFID/USAID Migrant Remittances Newsletter. She is soon to submit her DPhil thesis in Development Studies at Oxford University, on the dynamics and effects of remittances in insecure settings, focusing on the Somali case. She has recently worked on research assignments for the Overseas Development Institute, the United Nations Development Programme and the ESRC Centre on Migration, Policy and Society. Has an MA with distinctionin Development Studies (Leeds). 15

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