The Bayt.com Middle East and North Africa. Salary Survey April 2017

Transcription

1 The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017

2 Objectives The research was conducted to gauge employee satisfaction with their current salaries and factors affecting thereof. The key objectives were as follows: Understanding overall satisfaction levels with current salary. Gauging level of raise received in the past year and satisfaction with it. Gauging level of raise expected in the coming year. Comprehending the factors affecting the increase/ decrease in salary levels in country of residence. Exploring the drivers of loyalty towards current employer. Measuring consumer perceptions and expectations about the cost of living.

3 Section 1 RESEARCH METHODOLOGY

4 Sample definition Age and Gender: Working males and females Aged 18+ years Nationalities: GCC Arabs, North Africans, Levantines, Western and Asian expatriates Country of Residence GCC: UAE, KSA, Kuwait, Oman, Qatar, Bahrain Levant: Lebanon, Syria*, Jordan North Africa: Egypt, Morocco, Algeria, Tunisia *Small data sample thus not presented in the report Data Collection All data was collected online. Fieldwork was done between 23 rd March to 9 th April The total number of respondents achieved was 3,879.

5 Section 2 RESEARCH FINDINGS

6 Section 2a CURRENT JOB

7 Summary Nine in ten respondents are working full time, covering a wide variety of job positions/titles and industries. In fact, one third of respondents (33%) are currently employed in senior or middle management positions, while 17% are junior managers/team leader/supervisors. 56% of respondents have been working in their current industry for up to six years. Eight in ten respondents (78%) have been working with their current employer for up to six years. Of these respondents, 48% have been working for their for their employer for less than three years. Half of respondents have up to ten people reporting to them both directly and indirectly and just over a quarter (26%) have eleven people or more reporting to them. More than a third of respondents (34%) claim to be midway in terms of seniority when asked about the level they have reached in their career path. 61% of respondents have held up to two jobs over the past five years while 35% have held three jobs or more. A third (31%) claim that the average length of time they have held a job for is at least six years.

8 Current position/title Q. Which of the following describes your current job position or title? One third of respondents (33%) are currently employed in senior or middle management positions, while 17% are junior managers/team leader/supervisors. Base: Total (3,879)

9 Number of years working in current industry Q. How many years in total have you been working in your current industry? 56% of respondents have been working in their current industry for up to six years. Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

10 Number of years working with current employer Q. How long have you been working with your current employer for? Eight in ten respondents (78%) have been working with their current employer for up to six years. Of these respondents, 48% have been working for their for their employer for less than three years. Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

11 Number of people reporting to me Q. How many people currently report to you both directly and indirectly? Half of respondents have up to ten people reporting to them both directly and indirectly and just over a quarter (26%) have eleven people or more reporting to them. Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

12 Position in career path Q. Which of the following best describes the level that you have attained so far in your career path? More than a third of respondents (34%) claim to be midway in terms of seniority when asked about the level they have reached in their career path. Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

13 Number of jobs held over past five years Q. How many jobs have you held over the past 5 years? 61% of respondents have held up to two jobs over the past five years while 35% have held three jobs or more. Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

14 Average length of time jobs held Q. What is the average length of time that you have held a job for (in years)? A third (31%) claim that the average length of time they have held a job for is at least six years. Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

15 Section 2b CURRENT PACKAGE

16 Summary Just under half (45%) claim that their current salary package consists of basic salary + benefits, while almost two out of five respondents (37%) claim their salary package consists of the basic salary only. Those employed in the GCC (59%) are more likely to have a salary package that includes benefits (59%) as compared to employees in the Levant (26%) and in North Africa (31%). Two out of five respondents (39%) who receive a salary package along with other benefits/commission, claim their basic salary consists of up to half of the whole proportion of the package. One in every two respondents (52%) exhibit low level of satisfaction with their current salary, with those in the Levant being more dissatisfied (61% vs. 48% in the Gulf and 55% in North Africa). Personal medical insurance (45%) arises at the top benefit received by employees, followed by transportation allowance (29%). Generally, the additional benefits differ across geographies, with those working in the GCC and especially in KSA and UAE enjoying more benefits. Personal medical insurance is provided to 55% of those surveyed in KSA and to 52% of UAE respondents, a proportion that is higher than other MENA countries. Transportation allowance is provided to 44% of respondents in KSA and to 42% of respondents in Lebanon. More respondents from UAE and Qatar receive gratuity (both at 23%). A higher proportion of those currently employed in KSA (35%) receive family medical insurance.

17 Composition of current package Q. What does your current salary package include? Just under half (45%) claim that their current salary package consists of basic salary + benefits, while almost two out of five respondents (37%) claim their salary package consists of the basic salary only. Those employed in the GCC (59%) are more likely to have a salary package that includes benefits (59%) as compared to employees in the Levant (26%) and in North Africa (31%). Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

18 Proportion of basic salary Q. What percentage of the total salary package that you receive is your basic MONTHLY salary? Two out of five respondents (39%) who receive a salary package along with other benefits/commission, claim their basic salary consists of up to half of the whole proportion of the package. Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60) *Data for Bahrain and Tunisia not shown due to small base

19 Satisfaction with salary Q. Please indicate your level of satisfaction with your current salary. One in every two respondents (52%) exhibit low level of satisfaction with their current salary, with those in the Levant being more dissatisfied (61% vs. 48% in the Gulf and 55% in North Africa). Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

20 Additional benefits Q. Apart from your salary which of the following do you receive from your current company? (Please select all that apply) Personal medical insurance (45%) arises at the top benefit received by employees, followed by transportation allowance (29%). Total UAE Saudi Qatar Kuwait Arabia Bahrain Oman Lebanon Jordan Egypt Morocco Algeria Tunisia Personal medical insurance Transportation allowance Family medical insurance Personal annual air ticket Housing allowance Bonus Company-provided accommodation Telecom bills paid by company / allowance Company-provided car / transportation Company-provided mobile phone Family annual air tickets Gratuity Holiday allowances / foreign trips Personal training / development courses allowance Fitness benefits (e.g. gym membership) Children s education allowance Childcare facility Stock options None/ Don t know Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

21 Section 2c SALARY COMPARISONS AND EXPECTATIONS

22 Summary A fifth of respondents received a salary raise of only 1% - 5% in One in two respondents (49%) did not receive a raise at all in This is observed to a larger extent amongst respondents from Algeria (62%), KSA (61%), Morocco (60%) and Kuwait (58%). 60% of those who received a raise in 2016 are unhappy with the raise they received. Respondents from GCC (44%) seem somewhat happier with the raise they received in 2016, as compared to respondents from Levant (29%) and North Africa (37%). Three out of ten respondents believe the salary offered to women at their current company is equal to that offered to men. Approximately one in two respondents do not expect to be given a raise in 2017, with those in Algeria (61%) being the most pessimistic about receiving a raise.

23 Raise received in 2016 Q. Can you please select the total percentage salary raise you received in the year 2016 (January 2016 December 2016)? A fifth of respondents received a salary raise of only 1% - 5% in One in two respondents (49%) did not receive a raise at all in This is observed to a larger extent amongst respondents from Algeria (62%), KSA (61%), Morocco (60%) and Kuwait (58%). Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

24 Views on raise received in 2016 Q. Please indicate how satisfied you are with the salary raise you received in the year 2016 (January 2016 December 2016)? 60% of those who received a raise in 2016 are unhappy with the raise they received. Respondents from GCC (44%) seem somewhat happier with the raise they received in 2016, as compared to respondents from Levant (29%) and North Africa (37%). Total UAE Saudi Arabia Qatar Kuwait Oman Lebanon Jordan Egypt Morocco Algeria Tunisia I am very happy with my raise I am modestly happy with my raise I am quite unhappy with my raise I am very unhappy with my raise *Data for Bahrain not shown due to small base Base: Those who received a raise (1,767), UAE (220), Saudi Arabia (400), Qatar (53), Kuwait (53), Oman (33), Lebanon (32), Jordan (128), Egypt (638), Morocco (52), Algeria (88), Tunisia (37)

25 Salaries offered to men and women Q. In your opinion, which of the following statements best applies to the salaries offered to men and women (doing the same work) in your company? Three out of ten respondents believe the salary offered to women at their current company is equal to that offered to men. Only 11% think men are paid higher salaries than women for the same job. Total UAE Saudi Arabia Qatar Kuwait Bahrain Oman Lebanon Jordan Egypt Morocco Algeria Tunisia The salary offered to women is higher than that offered to men in the same position/ doing the same work The salary offered to women is equal to the salary offered to men in the same position/ doing the same work The salary offered to women is lower than that offered to men in the same position/ doing the same work Don t know/ Can t say Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

26 Raise expected in 2017 Q. Can you please select the total percentage raise you expect to receive (or have already received) in the year 2017 (January 2017 December 2017)? Approximately one in two respondents do not expect to be given a raise in 2017, with those in Algeria (61%) being the most pessimistic about receiving a raise. Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

27 Section 2d COST OF LIVING AND SAVINGS

28 Summary Respondents from Egypt have experienced the highest increase in cost of living in 2016: one in two respondents claims that the cost of living has increased by more than 50%. Food & beverage and utilities are the top two elements for which respondents noticed an increase in costs in 2016 (76% and 74%, respectively). In the UAE (74%) and Kuwait (78%), respondents claim to have seen an increase in rents, a proportion which is higher than in other countries covered in the survey. The great majority (80%) expect a further increase in the cost of living in When probed on their savings, approximately one in two (45%) claim they do not save any of their monthly income. Lack of savings is more prominent among those in Levant and North Africa (58% and 54%, respectively vs. 36% for the Gulf). Almost two out of five respondents (37%) choose to repatriate up to 50% of their savings home. 43% do not repatriate any of their savings. Most respondents would prefer a 100% fixed pay structure (60%). 63% of respondents believe that their salary is lower than in other companies in their industry.

29 Increase in cost of living in 2016 Q. On average, by what percentage do you think your cost of living has increased in the year 2016 (January 2016 December 2016)? Respondents from Egypt have experienced the highest increase in cost of living in 2016: one in two claims that the cost of living has increased by more than 50%. Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

30 Factors that increased in cost in 2016 Q. For which of the following elements have you seen an increase in cost in the year 2016 (January 2016 December 2016)? Food & beverage and utilities are the top two elements for which respondents noticed an increase in costs in 2016 (76% and 74%, respectively). In the UAE (74%) and Kuwait (78%), respondents claim to have seen an increase in rents, a proportion which is higher than in other countries covered in the survey. Total UAE Saudi Arabia Qatar Kuwait Bahrain Oman Lebanon Jordan Egypt Morocco Algeria Tunisia Food and beverage Utilities Rents Entertainment Education Other Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

31 Expectation of future cost of living in 2017 Q. In the year 2017 (January 2017 December 2017) you expect your cost of living to: The great majority (80%) expect a further increase in the cost of living in Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

32 Proportion of monthly income saved Q. On average, what percentage of your monthly personal income do you save? When probed on their savings, approximately one in two (45%) claim they do not save any of their monthly income. Lack of savings is more prominent among those in Levant and North Africa (58% and 54%, respectively vs. 36% for the Gulf). Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

33 Proportion of salary repatriated Q. What percentage of your savings do you repatriate to your home country? Almost two out of five respondents (37%) choose to repatriate up to 50% of their savings home. 43% do not repatriate any of their savings. *Data for Tunisia not shown due to small base Base: Those who do not live in their home country (2,082), UAE (476), Saudi Arabia (764), Qatar (132), Kuwait (135), Bahrain (35), Oman (40), Lebanon (30) Jordan (84), Egypt (250), Morocco (45), Algeria (67)

34 Preferred pay structure Q. Which of the following do you think is a better pay structure for you? Most respondents would prefer a 100% fixed pay structure (60%). Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

35 Salary comparison Q. For the work that you do, is your salary 63% of respondents believe that their salary is lower than in other companies in their industry. Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

36 Section 2e PERCEPTION OF SALARIES IN THE COUNTRY AND QUALITY OF LIFE

37 Summary Approximately four out of ten (37%) claim to be better off than other people of a similar generation in their country of residence. With the exception of Bahrain, this belief is stronger among respondents from the GCC (43%) as compared to Levant (31%) and North Africa (30%). When asked about their plans in the next twelve months, just over half (53%) stated that they will look for a better job in the same industry. On a positive note, four in ten believe that salaries are increasing in their country of residence. Among those who think salaries are increasing, 42% believe that inflation/the rise in cost of living are the reasons for this rise, while 22% attribute it to good corporate performance and another 22% attribute it to the growth in opportunities. Of those who believe that salaries are either decreasing or staying the same in their country of residence, 54% blame the poor economy, while approximately one-third attribute it to employerfriendly laws. A quarter believe that there is a skills shortage in their country of residence. This belief is less prominent among Levant residents.

38 Overall quality of life Q. Thinking about your quality of life, how would you compare yourself to other people of a similar generation in your country of residence? Approximately four in ten (37%) claim to be better off than other people of a similar generation in their country of residence. With the exception of Bahrain, this belief is stronger among respondents from the GCC (43%) as compared to Levant (31%) and North Africa (30%). Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

39 Future plans Q. Which of the following do you intend to do in the next 12 months? When asked about their plans in the next twelve months, just over half (53%) stated that they will look for a better job in the same industry. Total UAE Saudi Arabia Qatar Kuwait Bahrain Oman Lebanon Jordan Egypt Morocco Algeria Tunisia Look for a better job in the same industry Look for a better job in a different industry Look for a better job as an expat in a different country in the Middle East Move to another region as an expat Return to home country Staying at my current job Other Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

40 Perception of salaries in the country Q. In general, are salaries increasing or decreasing in your country of residence? On a positive note, four out of ten believe that salaries are increasing in their country of residence. Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

41 Factors causing salaries to increase Q. Which of these factors in your opinion are causing salaries to increase in your country of residence? Among those who think salaries are increasing, 42% believe that inflation/rise in cost of living are the reasons for this rise, while 22% attribute it to good corporate performance and another 22% attribute it to the growth in opportunities. Total UAE Saudi Arabia Qatar Kuwait Jordan Egypt Morocco Algeria Tunisia Inflation/rise in cost of living Good corporate performance/ increased profitability Growth in opportunities and economic growth in my country of residence Economic growth and rising salaries in other countries Intense competition for attracting/ retaining talent Pay rises in public sector Removal of NOC clause/ Greater flexibility to switch jobs Other (please specify) Don t know/ not sure *Data for Bahrain, Oman and Lebanon not shown due to small base Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

42 Factors causing salaries not to increase Q. Which of these factors do you think are causing salaries to not increase sufficiently in your country? Of those who believe that salaries are either decreasing or staying the same in their country of residence, 54% blame the poor economy, while approximately one-third attribute it to employer-friendly laws. Total UAE Saudi Arabia Qatar Kuwait Lebanon Jordan Egypt Morocco Algeria Poor economy Employer-friendly laws Poor corporate performance/ decreased profitability There is more top talent than top jobs in local recruitment market Tax-free environment in GCC countries Don t know/ not sure/ not applicable *Data for Bahrain, Oman and Tunisia not shown due to small base Base: Those who think salaries are decreasing/ remain the same (2,057), UAE (216), Saudi Arabia (737), Qatar (64), Kuwait (67), Lebanon (42), Jordan (156), Egypt (460), Morocco (80), Algeria (157)

43 Skills/labor supply status in country of residence Q. Which of the following exists in your country of residence? A quarter believe that there is a skills shortage in their country of residence. This belief is less prominent among Levant residents. Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

44 Section 2f DRIVERS OF LOYALTY

45 Summary 39% claim that their loyalty to their company is not linked to the salary they receive. This is significantly lower among GCC respondents where loyalty seems to be more linked to salary. Besides salary, the line manager (33%), opportunities for career advancement (33%), the nature of daily responsibilities (32%), training and development opportunities (32%), fun office environment (32%) and colleagues (31%) also drive loyalty.

46 Loyalty towards the company linked to salary Q. To what extent is your loyalty to your company directly linked to the salary you receive? 39% claim that their loyalty to their company is not linked to the salary they receive. This is significantly lower among GCC respondents where loyalty seems to be more linked to salary. Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

47 Loyalty towards the company linked to other variables Q. What other variables most strongly drive your loyalty to the company besides salary? Besides salary, the line manager (33%), opportunities for career advancement (33%), the nature of daily responsibilities (32%), training and development opportunities (32%), fun office environment (32%) and colleagues (31%) also drive loyalty. Total UAE Saudi Qatar Kuwait Bahrain Oman Lebanon Jordan Egypt Morocco Algeria Tunisia Arabia My line manager Opportunities for career advancement The nature of my daily responsibilities Training and development opportunities Fun office environment My colleagues Senior management The company brand and reputation Physical location of my workplace Opportunities to travel Other Don t know can t say Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

48 Section 2g END OF SERVICE BENEFITS AND OVERTIME

49 Summary 40% state that their company offers end-of-service gratuity. This benefit is offered more in the GCC (58%), where the expatriate working population is larger. On the other hand, pension on retirement is higher in the Levant (20%) and North Africa (26%), as compared to the GCC (12%). 62% of respondents claim that their company does not pay for overtime. Working overtime without pay seems to be more common in Lebanon (77%) in comparison to other MENA countries.

50 End of service benefits Q. Which of the following end of service benefits does your company presently offer all its employees? 40% state that their company offers end-of-service gratuity. This benefit is offered more in the GCC (58%), where the expatriate working population is larger. On the other hand, pension on retirement is higher in the Levant (20%) and North Africa (26%), as compared to the GCC (12%). Total UAE Saudi Arabia Qatar Kuwait Bahrain Oman Lebanon Jordan Egypt Morocco Algeria Tunisia End of service gratuity Pension on retirement Others None of the above Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

51 Pay for overtime Q. Does your company pay for overtime? 62% of respondents claim that their company does not pay for overtime. Working overtime without pay seems to be more common in Lebanon (77%) in comparison to other MENA countries. Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

52 Section 2h INVESTMENTS AND HOME OWNERSHIP

53 Summary Only 14% make financial investments regularly, and it is higher in the GCC (16%), especially in the UAE, Qatar and Oman (all at 23%). Among those who invest, 26% do so in their own business. Close to a fourth (23%) eat out on a daily basis. Rent and food/ dining out are the top monthly expenses (both at 28%). Rent is particularly high in the GCC (37% vs. 28% in the Levant and 17% in North Africa). A third owns a home in the MENA. Home ownership is higher in Egypt (49%). Half of respondents who do not own a home would like to purchase one in their country of residence, while 53% would want it to be located in their home country.

54 Regularly make financial investments* Q. Do you regularly make financial investments? *By regularly we mean at least once a month. Only 14% make financial investments regularly, and it is higher in the GCC (16%), especially in the UAE, Qatar and Oman (all at 23%). Among those who invest, 26% do so in their own business. Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

55 Investment products Q. Which of the following products do you invest in? Please select all that apply. Among respondents who invest regularly, 26% do so in their own business. Total UAE Saudi Arabia Qatar Egypt Algeria Own business Property (local) Gold Savings certificates Stocks Insurance plus investment plans Property (regional) Property (international) Jewellery Mutual funds (international) Mutual funds (local) Bonds Mutual funds (regional) Other None of the above *Data for Kuwait, Bahrain, Oman, Lebanon, Jordan, Morocco and Tunisia not shown due to small base Base: Those who invest regularly (539), UAE (119), Saudi Arabia (145), Qatar (31), Egypt (), Morocco (109), Algeria (40)

56 Frequency of eating out Q. How often do you eat out? Close to a fourth of respondents (23%) eat out on a daily basis. Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

57 Top-ranked monthly expenses Q. Please rank the following items from 1 to 3, where 1 is the item on which you spend the most on. Rent and food/ dining out are the top monthly expenses (both at 28%). Rent is particularly high in the GCC (37% vs. 28% in the Levant and 17% in North Africa). Total UAE Saudi Arabia Qatar Kuwait Bahrain Oman Lebanon Jordan Egypt Morocco Algeria Tunisia Rent Food / Dining out Education / Children's schooling / Books Transportation Health/ Medical bills Clothing Investment (property, stocks, insurance, etc.) Entertainment/ Traveling Electronics Exercise/ Fitness Furniture Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

58 Home ownership Q. Do you own a home? One third of respondents report that they own a home. Home ownership is higher in Egypt (49%). Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

59 Interest in owning a home Q. Would you like to own a home? Half of respondents who do not own a home would like to purchase one in their country of residence, while 53% would want it to be located in their home country. Total UAE Saudi Arabia Qatar Kuwait Bahrain Oman Lebanon Jordan Egypt Morocco Algeria Tunisia Yes, in my country of residence Yes, in my home country Yes, in another country No Don t know/ Can t say Base: Those who do not own a home (2,593), UAE (346), Saudi Arabia (864), Qatar (78), Kuwait (90), Bahrain (37), Oman (41), Lebanon (52), Jordan (197), Egypt (512), Morocco (125), Algeria (192), Tunisia (43)

60 Section 3 DEMOGRAPHICS

61 Respondent Profile Gender Male 84% Female 16% Age % % % % Nationality group Gulf 15% Levant 15% North African 51% Westerner 1% Asian 14% Other 4% Main earner Yes 72% No 28% Base: Total (3,879)

62 Respondent Profile Base: Total (3,879) Other: 10%

63 Thank You