Alameda County Registrar of Voters

Transcription

1 Alameda County Registrar of Voters 1

2 Language Assistance Alameda County is required by Federal and State law to provide election information and assistance in English, Chinese, Hindi, Japanese, Khmer, Korean, Spanish, Tagalog, and Vietnamese. The Registrar of Voters is committed to providing timely and accurate language assistance to Voters in Alameda County. CEC

3 Language Assistance is provided by way of: Bilingual Personnel Polling Place Signs Notices and Instructions Official Documents Ballots (Official Ballots, Sample Ballots, Facsimile Ballots) Voting Machine Reference Materials 3

4 Target Precincts are assigned Bilingual Poll Workers. Bilingual Poll Worker Responsibilities: Bilingual Poll Workers are present in order to assist the language communities Make sure all multilingual signs are posted properly Provide language assistance promptly as needed Fill out the Assisted Voter List and the Tally Form, under Language Tally, after assisting Voters 4

5 Badges Poll Workers MUST wear Badges at all times. Sam Bilingual Poll Workers ONLY wear Bilingual Badges identifying which language they speak. च न व अध क र म ध द ब लत ह क य म आपक मदद कर सकत ह? 選挙管理人 私は日本語を話せます 御用命ください ក រប ប នតជ ផ ល វក រ បត ម នអ វប យខ ញ ជ យប? 선거관리원 저는한국어를할수있습니다. 어떻게도와드릴까요? (if any) 5

6 Language Assistance Hotline If a Voter comes to the Polling Place needing language assistance and there is no Bilingual Poll Worker available to assist the Voter: Contact Registrar of Voters Office, for Language Assistance, through Video Conferencing, call the number stored on the ROV Cell Phone contacts. Phone number for Language Assistance is also available in The Guide. Language Hotline Cell Phone Demonstration 6

7 Language Hotline Cell Phone Demonstration 7

8 When assisting a Voter: Do not suggest what Voters should vote for. Do not discuss politics in the Polling Place. Do not assume Voter s preferred language. Do not take breaks at the same time with another Bilingual Poll Worker who speaks the same language. Do not let the Voter wait. 8

9 If Voter cannot receive help over the phone, a Bilingual Troubleshooter will be dispatched to the Precinct to assist. AFTER assisting the Voter, the Bilingual Poll Worker marks the Tally Form, under Language Tally; fills out the Assisted Voter List. Inside Roster-Index If Voter wants to call the Language Assistance Hotline, give Voter the Voter Assistance Telephone Card. Voter Assistance Telephone Card 9

10 Tally Form To assess the level of assistance services needed on Election Day \ \ \ \ \ \ 6 0 \ \ \ \ \ \ \ 7 0 \ \ \ 3 0 \

11 Polling Place Signs Posting of ALL Polling Place Signs is REQUIRED BY LAW! Signs will have ALL 5 languages English, Spanish, Chinese, Tagalog, and Vietnamese New Languages: Some Polling Places will also receive signs in Hindi, Japanese, Khmer, and Korean; post all Inside and Outside Signs as required! Refer to Opening Job Card 4 for Instructions on where to post signs. CEC

12 Posting Inside Signs Voter Information Center (V.I.C.) Inside Street Index Spanish Sample Ballot ADDITIONAL SIGNS FOR MULTIPLE AND MEGA POLLING PLACES Multiple Polling Place Sign Letter Sign (Side A, etc ) 12

13 Posting Outside Signs CEC Curbside A-Frame Place at curb nearest to entrance of Polling Place Accessible Entrance A-Frame Place near accessible entrance of Polling Place (if any) Make sure that the A-Frames do not block the path of travel 13

14 Posting Outside Signs Street Index Tri-Fold CEC Directional Arrow Sign Polling Place 100 Feet Sign (40 Steps from Main Entrance of Building) Accessible Entrance Sign (If there is an Accessible Entrance) 14

15 Notices & Instructions Tampering Warning Sign Instructions on How to Vote on a Paper Ballot Touchscreen Blue Voting Booth Voter Bill of Rights Top Two Open Primary Act Notification Voter Bill of Rights Sample Ballots Voter Information Center (V.I.C.) Tri-Fold 15

16 Top Two Open Primary Act Notifications (If any) Post outside of the Polling Place, visible to Voters. Inside copy is posted on Voter Information Center (V.I.C.) Available in English, Chinese, Spanish, Tagalog, Vietnamese, Hindi, Japanese, Khmer, and Korean; post all signs received 16

17 Official Documents Voter Registration Form HAVA ID Requirements Placed on the Official Table Write-In Candidates Provisional Envelope 17

18 Ballots Official Ballots Sample Ballots Facsimile Ballots Hindi Japanese Khmer Korean 18

19 Accessibility 19

20 Voters with Disabilities There are two federally mandated Acts that require the voting process be fully accessible to Voters with Disabilities and/or Voters with Specific Needs: Americans with Disabilities Act (ADA) Help America Vote Act (HAVA) 20 19

21 Disability Sensitivity at the Polls Information derived from California Secretary of State The rules of etiquette and good manners apply when working with every Voter who enters a polling place. In addition, the following guidance may be helpful when working with Voters with disabilities. Meeting a Voter With a Disability Greet everyone with a smile, eye contact, and a spoken greeting. Some people are uncomfortable with handshaking or physical contact. Be respectful of personal boundaries. Likewise, if someone offers you a handshake, feel free to accept it. Speak directly to a Voter with a disability, not just to others accompanying a Voter. Offer assistance, but do not insist on providing it. It is best to ask all if they need assistance or would like to use an accessible voting system, instead of assuming who may or may not have a disability. Always ask how you may best assist before acting, wait until the offer is accepted, and then listen or ask for instructions. For example, it is rude and may be unsafe to grab a walker, white cane, or other aid used by a Voter who is disabled. 21

22 Don t ask about or mention the Voter s disability unless he or she talks about it or it is relevant to the conversation. Don t praise someone with a disability for having overcome the disability. All Voters are equal. Don t patronize or talk down to someone with a disability. Keep your communications simple. Keep sentences short, and rephrase or repeat your comments if the Voter is not understanding you. Focus on one topic at a time and be sure to allow time for the Voter to respond. Also, pay attention to the Voter while you re speaking with them, as they may be using body language to communicate. 22

23 Interacting With a Voter Who Uses a Mobility Device (e.g., Wheelchair, Scooter, Cane, etc.) Provide personal space. Do not push, lean on, or hold onto a Voter s mobility device unless the Voter asks. Remember, the mobility device is part of his or her personal space. Clear the path. Make sure that the path of travel to the check-in tables and voting booths are clear before the polls open and remain clear throughout the day. When giving direction to someone using a mobility device, consider the distance, weather, and physical obstacles such as curbs and stairs the Voter will encounter. Know where the accessible pathways, restrooms, and water fountains are both in and outside of the building. 23

24 Meeting Someone With a Disability That Affects Speech Pay attention, be patient, and wait for the Voter to complete a thought and do not try to finish it for them. Ask the Voter to repeat the thought if you do not understand what they are trying to say. Understand a Voter may use assistive technology such as an alphabet board or computer to communicate. 24

25 Meeting Someone Who Has a Visual Impairment Greetings. Identify yourself and introduce anyone else who may be with you. Also, don t leave the Voter without saying you are leaving. Guiding. If asked to be a human guide, place your arm against their hand, or close enough that they can easily find it. Never push or pull someone, always point out obstacles along the way, and discuss where you are going. Guide and service animals. Do not pet or distract a guide or service animal. The animal is responsible for the owner s safety and is working, so it needs to concentrate on its job. People with visual impairments often use guide or service animals. However, be aware that people with other disabilities may use guide or service animals as well. Guide and service animals are well trained and friendly, not to be feared. 25

26 Communicating With Someone Who Is Deaf or Uses an Assistive Hearing Device Let the person take the lead in establishing which communication method he or she prefers to use (e.g., assistive technology, writing on a piece of paper). Talk directly to the person even if a sign language interpreter is present. If the person lip reads, face him or her directly and speak at a moderate pace. For some people, it may also help to simplify sentences and use more body expressions. Use Appropriate Language Instead of disabled Voter, say Voter with a disability. Treat ALL Voters with respect and courtesy! 26

27 Accessible Voting Equipment Card Activator and Voter Cards Voter Verified Paper Audit Trail Printer Touchscreen Audio Unit This is a Voting Booth It MUST be SET UP and READY by 7:00 a.m.! 27

28 Audio Unit Transcript Can be found in Touchscreen side panel Voter Card Activation Instructions Can be found in Card Activator case. Attach instructions to the back of Card Activator by using Velcro tabs. 28

29 Voter Card Activation Instructions Back side of the Voter Card Activation Instructions 29

30 CURBSIDE VOTING CEC 14282, A Poll Worker checks outside frequently for Curbside Voters or if a Curbside Voting appointment has been made in advance. A paper Ballot can be requested and brought to a Voter with Disabilities outside the Polling Place. Procedures are as follows: 1. Poll Worker takes Roster-Index to Voter; processes Voter on Roster-Index; 2. Returns Roster-Index to Official Table; 3. Takes Secrecy Sleeve (with Ballot inside) and pen outside to Voter; makes sure Ballot Stub is given to Voter; 4. After Voter privately completes Ballot, asks Voter to place Ballot inside Secrecy Sleeve; retrieves Secrecy Sleeve with Ballot and pen; asks Voter to wait for Ballot to be scanned; 5. Returns to Polling Place and scans voted Ballot; takes I Voted Sticker; 6. Informs Voter that voting process is completed; gives I Voted Sticker to Voter; 7. Writes name of Voter on Assisted Voter List; 8. Provides Street Index Officer with Voter s address information so name can be crossed out in Street Index. Vote By Mail Voter Follow Vote By Mail Procedures Voting Provisionally Follow Voting Provisionally Procedures 30

31 Tally Form To assess the level of assistance services needed on Election Day

32 1 VOTER 1 BALLOT 1 SIGNATURE Regular Voter signs the Roster-Index Vote By Mail Voter signs the Vote By Mail Envelope Voter voting Provisionally signs the Provisional Envelope 32

33 Vote By Mail (VBM) Vote By Mail Voters can drop off signed, sealed envelopes at ANY Polling Place in Alameda County Vote By Mail Voters can surrender Ballot and Vote By Mail Envelope and vote at the Polling Place 33

34 34 Completing Provisional Envelope NP x George C Strober x C Fallon St, Oakland, CA Capwell Dr. Oakland CA x GCSTROBER

35 Voter Voting Provisionally Reasons why Voter must vote Provisionally A.) B.) C.) D.) E.) F.) Vote By Mail Voter who does not have ballot and envelope to surrender. Check one of the following: Not received Lost/Misplaced Damaged Vote by Mail voter who does not have their VBM envelope but has their voted VBM ballot. (Vote by Mail ballot enclosed) Voter has not moved. Name not on Roster. Voter has moved within Alameda County and did not re-register. New Voter Has not provided required identification. Other: 35

36 Voter Voting Provisionally Don t let the Voter sign the Roster Issue Voter a Provisional Envelope and a set of Ballots; Fill out the Top portion and let Voter fill out the Bottom portion Voter puts the set of Ballots in the Provisional Envelope. Poll Worker removes Provisional Envelope Stub and gives it to Voter. DO NOT SCAN BALLOT Deposit Sealed Provisional Envelope inside Blue Provisional Ballots Trolley 36

37 Reminders Equipment related check The Guide Procedure related check What To Do If (Inside The Guide ) Tasks on Election Day check Job Cards Language Assistance Contact Registrar of Voters Office, for Language Assistance, through Video Conferencing, call the number stored on the ROV Cell Phone contacts. Phone number for Language Assistance is also available in The Guide. 37

38 Terminology Ballot Vote By Mail Un-voted Ballot Over-voted Office Defective Ballot Scanner Touchscreen 38

39 Provisional Envelope Sample Ballot Voter Write-in Candidate Precinct Polling Place Secrecy Sleeve 39

40 THANK YOU! Your efforts to serve the Voters of Alameda County are sincerely appreciated! Instructor: 40