WOODSTOCK POLICE SERVICES BOARD PUBLIC MEETING AGENDA

Transcription

1 WOODSTOCK POLICE SERVICES BOARD PUBLIC MEETING AGENDA Date: Monday, September 09, 2013 Time: 4:00 p.m. Location: Woodstock Police Service Division Dundas Street, Woodstock 1. Call to Order 2. Swearing in Ceremony of 5 Trained Auxiliary Members by His Worship F. Michael McMahon Members include: Robert Baird, Marco D Annibale, Janeen Donnor, Michael Rozand, & Kevin Thorogood 3. Approval of Agenda Recommendation: That the Board approves the Agenda as circulated. or with the following amendment(s) 4. Declaration of Pecuniary Interest 5. Approval of Minutes June 11, 2013 and August 01, 2013 Recommendation: That the Board approves the Minutes of June 11, 2013 and August 01, 2013 as typed and circulated. 6. Verbal Reports from the Board Chair 7. Verbal Reports from the Chief of Police 8. Communications: a) Geraldin Tai, A/Appointments Officer, Selection Systems and Appointments Unit, MCSS, dated July 04, 2013, re: Nancy O Grady 3 year re-appointment Order in Council No. 817/2013 effective June 12, 2013 b) The Rt. Hon. Stephen Harper, Prime Minister of Canada, dated June 21, 2013, re: pleasure to meet Chief Freeman on May 09, 2013 c) Jill Demers, Huron Park Secondary School, dated June 2013 re: Co-op Program d) Jenna Rogers, Co-op Student, dated June 2013 re: WPS experience and memories e) Glenn Miller and Family, dated June 2013, re: appreciation for honour guard & floral tribute f) United Way Oxford, dated June 2013 re: Day of Caring Support g) Janis Cunningham, Manager, Canadian Cancer Society, dated July 05, 2013, re: security donation at the Canadian Cancer Society Relay for Life h) David C. Gavsie, Associate Chair, OCPC, dated July 5, 2013, re: 2012 Annual Report i) Constable Laurie-Anne Maitland, dated August 2013 re: appreciation for floral tribute j) The Coates Family, dated August 2013, re: support/thoughtfulness for floral tribute k) Sgt Taylor, Adele and Families, dated August 2013, re: floral tribute and support l) Kristen Ralph, dated August 2013 re: thanks for amazing Kids n Kops Program m) Kristen Ralph, dated August 2013 re: Kids n Kops 2013 re: WPS dedication and support Recommendation: That the above communications be received by the Board. 9. Media Relations June/July/August Activities Covered in Radio, Newspaper & Rogers TV Recommendation: That the June/July/August Public Relation Activities Report and Media Releases covering Radio, Newspaper & Rogers TV be received by the Board.

2 10. Statistics a) 2012 vs 2013 Woodstock Police Service Calls for Service b) Annual Incident Report Trend c) 2012/2013 Charge Comparison January June 2012 vs 2013 d) 2013 Report on Complaint Investigations Report Recommendation: That the Statistics be received by the Board 11. Unfinished Business 12. New Business a) CAPB Conference Report/Media Release attended by Mary Anne Silverthorn August 2013 in Saskatoon Recommendation: Board receives the Canadian Association of Police Boards (CAPB) report. b) Research Brief Police Performance Metrics Recommendation: that the Board receives the Research Brief Police Performance Metrics report. c) Record Retention By-law Amendment to Schedule A Recommendation: Board approves amendments to Record Retention By-law Schedule A as presented. d) Expansion of Conducted Energy Weapon Authorization (CEW) Memo dated August 28, 2013 from the MCSCS and OAPSB Report and Media Q&A Recommendation: That the Reports be received by the Board. e) Automation of Criminal Record Repository and Fingerprint Identification System dated June 19, 2013 from the MCSCS and Royal Canadian Mounted Police correspondence dated May 17, 2013 Recommendation: That the Reports be received be received by the Board. 13. Closed Session Recommendation: That the Board adjourns to Closed Session at p.m. to discuss: Personal Matters about identifiable individuals, including Woodstock Police Service Members Labour relations or employee negotiations Intimate financial matters 14. Motions Arising from Closed Session Recommendation: That the Board does now rise from Closed Session and reconvene at p.m. 15. A 30 minute presentation will be made to Woodstock City Council on local policing by Chief Rodney Freeman on Thursday, September 17 th at 7:00 p.m. during their Council Meeting. 16. Date of Next Meeting Monday, October 07, :00 p.m. 17. Adjournment Recommendation: That the Board does now adjourn at p.m.

3 WOODSTOCK POLICE SERVICES BOARD MINUTES The Woodstock Police Services Board met on Monday, June 11, 2013 at the Woodstock Police Service Headquarters, 615 Dundas Street, Woodstock at 4:00 p.m. Present were Chair Sandra J. Talbot, Mary Anne Silverthorn, Vice Chair & Provincial Appointee; Nancy O Grady, Provincial Appointee; and Daryl Stevenson, Community Member. Also in attendance were Chief Rodney Freeman, Deputy Chief Daryl Longworth, Inspector William Renton, and Marilyn Pearson, Executive Assistant. Mayor Pat Sobeski arrived at 4:10 p.m. CALL TO ORDER Chair Talbot called the meeting to order at 4:00 p.m. 1. APPROVAL OF AGENDA Moved by Nancy O Grady Seconded by Mary Anne Silverthorn resolved that the Board approves the Agenda as circulated. CARRIED 2. APPROVAL OF MINUTES MAY 13, 2013 Moved by Daryl Stevenson Seconded by Mary Anne Silverthorn resolved that the Board approves the Minutes of May 13, 2013 as typed and circulated. CARRIED 3. COMMUNICATIONS Moved by Nancy O Grady Seconded by Daryl Stevenson resolved that the following communications be received by the Board: a) Madeleine Meilleur, Minister, Ministry of Community Safety and Correctional Services, dated June 6, 2013, re: Ms. Nancy O Grady - 30 day reappointment extension b) Laurie Hayman, Chief of Police, Strathroy-Caradoc Police Service, dated May 23, 2013, re: Thank you to Constable McEwen, 23 rd Annual International Emergency Response Day 2013 c) Juanita St. Croix, Facilitator, Southern Network of Specialized Care, Dual Diagnosis Local Service Delivery Network Oxford Elgin, dated May 30, 2013, re: Compliment CARRIED 4. MEDIA ACTIVITIES REPORT Moved by Mary Anne Silverthorn Seconded by Daryl Stevenson resolved that the May/June 2013 Public Relation Activities Report and Media Releases covering Radio, Newspaper, & Rogers TV be received by the Board. CARRIED

4 Woodstock Police Services Board June 11, STATISTICS Moved by Daryl Stevenson Seconded by Nancy O Grady resolved that the following reports be received by the Board: a) 2012 vs 2013 Woodstock Police Calls for Service b) 2013 Report on Complaint Investigations Report CARRIED NEW BUSINESS: 6. OAPSB CONFERENCE REPORT MAY 29 JUNE 1, TORONTO Moved by Daryl Stevenson Seconded by Nancy O Grady resolved that the Board receives the Ontario Association of Police Services Board (OAPSB) Conference report from Board Member Mary Anne Silverthorn who attended. CARRIED 7. CLOSED SESSION Moved by Mary Anne Silverthorn Seconded by Daryl Stevenson resolved that the Board adjourns to Closed Session at 4:10 pm to discuss: Personal matters about identifiable individuals, including Woodstock Police Service Members Labour relations or employee negotiations Intimate financial matters CARRIED 8. CLOSED SESSION RISES Moved by Mary Anne Silverthorn Seconded by Nancy O Grady resolved that the Board does now rise from Closed Session and reconvenes at 5:10 p.m. CARRIED MOTIONS ARISING FROM CLOSED SESSION - #9 - #18 9. CLOSED SESSION AGENDA Moved by Pat Sobeski Seconded by Daryl Stevenson resolved that the Board approves the Closed Session Agenda as circulated. CARRIED 10. STAFFING REPORT Moved by Daryl Stevenson Seconded by Nancy O Grady resolved that the Board receives the Staffing Report dated June CARRIED

5 Woodstock Police Services Board June 11, COMMENDATION REPORTS Moved by Nancy O Grady Seconded by Mary Anne Silverthorn resolved that the Board receives Commendation Report of two Members. CARRIED 12. CLOSED SESSION REPORT #4 Moved by Mary Anne Silverthorn Seconded by Nancy O Grady resolved that the Board supports Mr. Christie s recommendation to move forward on #4 in Closed Session. CARRIED 13. RECRUITING AUXILIARY POLICING UNIT Moved by Pat Sobeski Seconded by Daryl Stevenson resolved that the Board approves report under #5 in Closed Session regarding the appointment of five auxiliary officers as recommended in the Recruiting Auxiliary Policing Unit Report dated May 30, CARRIED 14. OPERATING STATEMENT JUNE 07, 2013 Moved by Daryl Stevenson Seconded by Nancy O Grady resolved that the Operating Statement dated June 07, 2013 be received by the Board. CARRIED 15. CLOSED SESSION REPORT #7 Moved by Pat Sobeski Seconded by Daryl Stevenson resolved that the Board receives report under #7 in Closed Session. CARRIED 16. CLOSED SESSION REPORT #8 Moved by Nancy O Grady Seconded by Mary Anne Silverthorn resolved that the Board receives report under #8 in Closed Session. CARRIED 17. EFFICIENCY STUDY REQUEST FOR PROPOSAL (RFP) Moved by Nancy O Grady Seconded by Mary Anne Silverthorn resolved that the Board authorize Chief Freeman to seek references and report back to the Board on the top two choices. CARRIED 18. CLOSED SESSION REPORT #11 Moved by Pat Sobeski Seconded by Daryl Stevenson resolved that the Board receives report under #11 in Closed Session. CARRIED

6 Woodstock Police Services Board June 11, ADJOURNMENT Moved by Pat Sobeski Seconded by Daryl Stevenson resolved that the Board does now adjourn at 5:12 p.m. CARRIED Our next meeting is scheduled for Monday, September 09, 2013 starting at 4:00 p.m. at Woodstock Police Service Headquarters. Sandra J. Talbot, Chair Woodstock Police Services Board Mary Anne Silverthorn, Vice Chair Woodstock Police Services Board

7 WOODSTOCK POLICE SERVICES BOARD MINUTES The Woodstock Police Services Board met on Thursday, August 01, 2013 at the Woodstock Police Service Headquarters, 615 Dundas Street, Woodstock at 5:30 p.m. Present were Chair Sandra J. Talbot, Mary Anne Silverthorn, Vice Chair & Provincial Appointee; Nancy O Grady, Provincial Appointee, and Recorder; Mayor Pat Sobeski, and Daryl Stevenson, Community Member. Also in attendance were Chief Rodney Freeman, and Deputy Chief Daryl Longworth. Inspector William Renton, and Marilyn Pearson, Executive Assistant sent regrets. CALL TO ORDER Chair Talbot called the meeting to order at 5:30 p.m. 1. APPROVAL OF AGENDA Moved by Mary Anne Silverthorn Seconded by Pat Sobeski resolved that the Board approves the Agenda as amended: Add 5 (b) Zone 4 Meeting September 04, CARRIED 2. CLOSED SESSION Moved by Daryl Stevenson Seconded by Mary Anne Silverthorn resolved that the Board adjourns to Closed Session at 5:35 pm to discuss: Labour relations or employee negotiations Intimate financial matters CARRIED 3. CLOSED SESSION RISES Moved by Mary Anne Silverthorn Seconded by Daryl Stevenson resolved that the Board does now rise from Closed Session and reconvenes at 6:18 p.m. CARRIED MOTIONS ARISING FROM CLOSED SESSION - #4 - #6 4. CLOSED SESSION AGENDA Moved by Nancy O Grady Seconded by Mary Anne Silverthorn resolved that the Board approves the Closed Session Agenda as circulated. CARRIED 5. EFFICIENCY STUDY Moved by Pat Sobeski Seconded by Daryl Stevenson resolved that the Efficiency Study be postponed until a later date, pending the Future of Policing Advisory Committee s Report. CARRIED

8 Woodstock Police Services Board August 01, CLOSED SESSION REPORT #3 Moved by Mary Anne Silverthorn Seconded by Nancy O Grady resolved that the Board receives report under #3 in Closed Session. CARRIED 7. ADJOURNMENT Moved by Mary Anne Silverthorn resolved that the Board does now adjourn at 6:20 p.m. CARRIED The fall Zone 4 Meeting is being held on Wednesday, September 04, 2013 hosted by Brant Police Services Board, South at the Dumfries Community Centre, 7 Gaukel Drive, St. George. Our next meeting is scheduled for Monday, September 09, 2013 starting at 4:00 p.m. at Woodstock Police Service Headquarters. Sandra J. Talbot, Chair Woodstock Police Services Board Mary Anne Silverthorn, Vice Chair Woodstock Police Services Board

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25 WPS Support the United Way s Day of Caring - June 6 th, 2013 Chief Freeman & Deputy Chief Longworth helped prepare and distribute morning snacks to kindergarten to Grade 8 students in the Healthy Snacks Program at St. Patrick s School. Preparing the snacks. Chief & Deputy with other volunteers.

26 Breaking Local News - Heart FM When it Comes to Booze, Police are on the C.A.S.E. Posted :04:00 by Adam J. Nyp Police will be keeping closer watch on local watering holes this summer. Woodstock Police are teaming up with the Alcohol and Gaming Commission for the Community Safety and Enforcement Program (C.A.S.E.) this summer. What that means is stepped up inspections of local bars and restaurants that serve liquor. The inspections will focus on five areas: -Making sure minors aren t being served -People aren t being served while overly intoxicated -Disorderly behaviour is not being permitted -Bars aren t overcrowded -Liquor isn t being served after hours Woodstock Police have already been cracking down on downtown bars in recent months. The Double B Ranch was recently charged with permitting drunkenness, and serving an intoxicated person. The owner of At the Lounge also recently pleaded guilty to infractions under the Liquor License Act.

27 NEWS WOODSTOCK & REGION ENFORCEMENT Woodstock Police join province-wide liquor licence inspection, enforcement program 0 By Codi Wilson, Woodstock Sentinel-Review Thursday, June 27, :44:22 EDT PM The Woodstock Police Service has joined a province-wide Liquor Licence Act inspection and enforcement program, renewing its commitment to keep Woodstock establishments in line. The Community Alcohol Safety and Enforcement program, developed by the Ontario Association of Police Chiefs and the Alcohol and Gaming Commission of Ontario, aims to heighten public awareness of the Liquor Licence Act. This really is just a continuation of what our officers are already doing during the course of their duties, said Staff Sgt. Marci Shelton. Recently in the downtown core, combined investigations with the Alcohol and Gaming Commission led to a licence suspension at The Lounge and recently an investigation at the Double B Ranch resulted in charges which are presently before the courts. Woodstock Police will be focusing on five key elements when investigating establishments including service to minors, intoxication, permitting of disorderly behaviour on the premise, overcrowding and after-hours service. We are hoping that it will be advantageous to Woodstock. This program is an effort to promote community safety through Liquor Act licensing and enforcement and inspections. It also provides education to both the liquor establishments and the public, including the business owners, Shelton said. Since the majority of our liquor establishments are in the downtown core, having officers regularly patrolling through the bars at various times of the day, especially during the evening hours, would provide security for our business owners and also awareness that the police are out there. Shelton said the police force hopes that by reducing infractions, it will increase public safety. We all know the effects of over-serving and disorderly behaviour are linked, she said. Physical altercations may occur afterwards or damages to businesses as a result of people walking home in an intoxicated condition Those are just things that we are trying to prevent from occurring. codi.wilson@sunmedia.ca

28 NEWS WOODSTOCK & REGION Earn-a-bike awesome By Heather Rivers, Woodstock Sentinel-Review Friday, July 5, :31:03 EDT PM Ten Woodstock kids earned a Raleigh bike On July 5, 2013 through a partnership between Tim Hortons and the Woodstock Police Service. From left Jake Rutherford, Tristian Watson, Jordan Martel, Jacob Perry, Zach Perry, Desmond McLachlen, Mya Eichler, Heidi Eichler, Natalie Marin and McKenzie Knox. (HEATHER RIVERS, Sentinel- Review) WOODSTOCK - Less than a year after she was seriously injured in Frances Street garage fire a Woodstock girl is pitching in to help out her community. Mackenzie Knox, 10, who received extensive burns last September during a tragic but unintentional incident where gasoline was being drained from a mini bike, spent six weeks in hospital recovering. It doesn t hurt anymore, Mackenzie said Friday morning. She is one of ten Woodstock children who were part of this year s Earn-A-Bike program, a partnership between local Tim Hortons franchisees and Woodstock police. Students get a chance to exchange volunteer hours for a Raleigh mountain bike, bike helmet and lock. It s awesome, Mackenzie said of her new bike. I had a good time, we just had to clean up the city. For 11-year-old Natalie Morin, the program was a chance to earn a $300 bike to replace her broken bike.

29 These are top-gun bikes, said her stepfather Dave Bosch. These are good safe bikes, they choose really high quality bikes. Const. Steve McEwen of the Woodstock Police Service said the youth spent a week painting over graffiti, cleaning, picking up trash and weeding flowerbeds, with a little swim time thrown in at Southside Pool. It s their community too, that s really what it is all about, he said. We really had a good group this year. McEwen said he picks applicants for the program through school officials and the Woodstock police Facebook page. He said he often chooses students who can t afford a bike or are deserving of an opportunity to earn a really good bike. heather.rivers@sunmedia.ca

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34 Breaking Local News HEART FM Bill C-299 Receives Royal Assent Posted :40:00 by Ashley DeGroote The federal government is one step closer to keeping those convicted of kidnapping a child off the streets. Private members Bill C-299 has received Royal Assent. Woodstock Police Chief Rod Freeman says that means the bill amends the criminal code to establish a five year minimum prison term for a stranger abduction of anyone under the age of 16. "Meaning that if just the simple act of taking a child, that's under 16 that's a stranger to you, will buy you five years in the penitentiary system which I think is wonderful considering that the only way to deal with that type of offender is to get them off the streets". Freeman, who became Police Chief the day Tori Stafford's body was discovered in Mount Forest, spoke to the House of Commons Standing Committee on Justice and Human Rights a year ago on this bill, and earlier this year, made a presentation to the Senate Committee on Legal and Constitutional Affairs.

35 Breaking Local News - Heart FM Jericho Takes Home 3rd At Police Canine Competition Posted :41:00 by Ashley DeGroote Jericho is bringing home a trophy from the International Police Canine Competition. Woodstock Police Service's canine unit took home third at the competition which featured 22 canine units across North America this past weekend. On top of the win, police dog Jericho is now certified through the United States Police Canine Association in addition to the many other certifications that he has already achieved. Over the past seven months, Woodstock's canine unit assisted in laying 30 criminal charges on those trying to outrun police.

36 NEWS WOODSTOCK & REGION Woodstock's cop dog collars trophy at canine competition By Codi Wilson, Woodstock Sentinel-Review Monday, July 29, :56:00 EDT PM Woodstock's canine cop Jericho took third place at an international police canine competition in Cambridge earlier this month. (Submitted photo) Jericho, the sole member of the Woodstock Police Service s Canine Unit, took home 3rd place in an international police canine competition earlier this month. The German Shepherd was one of 22 dogs in total to compete in the competition, which was held in Cambridge from July 19 to July 21. There are some pretty large organizations with large canine units- some of these agencies have eight, nine, and 10 dogs, Deputy Chief Daryl Longworth said. So for us to go in there with our one lone dog and compete at the same level and do so well is a huge accomplishment for us and our canine program. Handler Const. Jim Crocock and Jericho participated in a number of events that tested obedience, article search, agility, person search and suspect apprehension. On top of the certifications Jericho has already achieved, by participating in the competition, he is now certified through the United States Canine Association.

37 If we were to find evidence, in court, sometimes the dog s credentials have to be introduced to assess the credibility of drawing a line between point A at the crime scene and point B where the evidence was recovered. Those types of certifications help in establishing the dog s credibility, Longworth said. The Canine Unit assists in locating and recovering weapons and property associated with criminal activity and drug enforcement with the execution of search warrants. The canine unit has helped police lay over 30 criminal charges over the last seven months. The competition, Longworth said, was a great place for Jericho to train. It s more realistic training because he is performing in an environment where there are lots of other distractions. There are judges sitting within close proximately and there is a crowd usually there, he said. Any crowd can be noisy so he has to focus on the job at hand and not be distraced so it is a good real-life training environment for him to participate in with all of the hype and other activity going on around him. Police usually put Jericho in a couple of competitions throughout the year, Longworth said, to keep his skills sharp. It s a good networking opportunity for the handler as well just to pick up on other ways different agencies across North America are doing their training, he said. We re always looking for new ways of doing business as far as canine programs go. codi.wilson@sunmedia.ca

38 Breaking Local News HEART FM Severity of Crimes in Woodstock on Decline Posted :31:00 by Ashley DeGroote The severity of crimes committed in Woodstock is on the decline. That's according to a report released Thursday by the Canadian Centre for Justice Statistics. The Overall Crime Severity Rating indicates the frequency and severity of local reported crime has been reduced by 8.3% since Woodstock Police Chief Rod Freeman says their was a notable reduction in the severity of both violent and nonviolent crimes such as property crimes in the City. "The report also reflects that the overall weighted clearance rate is consistant at 40 percent which is also good news and we have seen a significant increase of 9.1 percent in clearing crimes of violence." Freeman says there are a few reasons he believes the numbers are dropping. "We've got a justice system that works very well although there are a few problems with it still, in comparison to justice systems right around the globe, we've got probably the best justice system in the world and also I think it's a combination of a terrific working relationship between police forces around the country and our citizens." "We're very pleased. Anytime we can see statistics that support the fact that our community is becoming a safer community, that's something we celebrate around here but we also recognize there is still work to do. We still have people out there being victimized from time to time and we have to work very diligently to catch those offenders and get them before the courts." Freeman says this is positive news for the City but police will continue to refine some of their crime prevention initiatives to ensure the numbers continue to drop.

39 SENTINEL REVIEW - NEWS WOODSTOCK & REGION POLICE Crime declining in Woodstock, according to Statistics Canada By Codi Wilson, Woodstock Sentinel-Review Sunday, July 28, :28:55 EDT PM (Sentinel-Review file photo) New crime severity index statistics released Thursday indicate that the City of Woodstock has seen a decrease in the frequency and severity of reported crime. The overall crime severity rating, which refers to the frequency and severity of reported crime, has been reduced by 8.3 % since 2010, the report says. I am pleased to report that during 2012 the community of Woodstock has again been successful in reducing the overall severity of crime impacting our community, as compared to previous years, Woodstock Police Chief Rod Freeman said in a statement. We have also successfully reduced the number of criminal offences that have occurred in past years. Woodstock has also seen a reduction in the severity of violent crime and non-violent crime. The violent crime severity rating has dropped from 56.2 to 47.6% and the non-violent crime severity rating is down from 85.3 to Although the overall clearance rate remains at 40 %, Woodstock Police have experienced a significant jump of 9.1 % in the clearance rate for violent crimes.

40 Police say the statistics indicate that there are less severe crimes occurring in Woodstock. These improvements in community safety have been developing over the last few years and reflect our community and police service s dedication to ensuring Woodstock remains a great place to live, learn, work and play, Freeman said. codi.wilson@sunmedia.ca

41 Breaking Local News Heart FM Crash Injuries Decline in Woodstock Posted :03:00 by Adam J. Nyp More crashes, but fewer injuries. That's not the trend you would expect, but that's what has happened in the first six months of this year in Woodstock. City police are reporting out of 405 crashes in Woodstock so far this year there have been 28% fewer injuries, than the first six months of 2012 when there were 392 collisions. Police Chief Rod Freeman attributes the significant decrease to stepped up traffic enforcement leading to drivers slowing down. He notes speeding charges are up 5% this year, with nearly 1000 tickets dished out. But overall charges are up, and injuries are down, which is a formula that seems to be working towards meeting a goal of the city's Safe Communities campaign - to reduce the number of injuries suffered in car crashes. Here's a breakdown of the stats: Stats (JAN-JULY) %Change Crashes % Injuries % Traffic Charges % Speeding Charges % Oth Traffic Charges %

42 NEWS WOODSTOCK & REGION Woodstock Police running back-to-school traffic blitz By Codi Wilson, Woodstock Sentinel-Review Monday, August 26, :47:52 EDT AM The Woodstock Police Service will be starting a "targeted and directed enforcement program this week until Sept. 6 to catch speeders or aggressive and distracted drivers in school zones. In preparation for the first week of school, drivers can expect to see officers monitoring school zones around the city starting Monday. Police will also be watching crossing guard locations during the first week of school to make sure drivers are stopping when required. Any all all aggressive and distracted driving, police say, will be enforced with a zero tolerance policy. The program is designed to draw attention to school zones and remind drivers to slow down to posted speed limits. In addition to speeding and distracted driving enforcement, city bylaw officers will also be enforcing no stopping and no parking bylaws over the next two weeks. Police say those bylaws are important to eliminate confusion and congestion in school zones. codi.wilson@sunmedia.ca

43 NEWS WOODSTOCK & REGION Relaxed restrictions now allow all beat cops to carry Tasers 0 By Heather Rivers, Woodstock Sentinel-Review Tuesday, August 27, :31:47 EDT PM Woodstock police Sgt. Debbie Peterman shows off one of four Tasers owned by the Woodstock Police Service. HEATHER RIVERS/WOODSTOCK SENTINEL-REVIEW One day soon every on-duty police officer in Woodstock could be armed with a Taser. That following Tuesday s announcement by Community Safety Minister Madeleine Meilleur of the approval of the expanded use of Tasers by Ontario s frontline officers. Woodstock police Chief Rod Freeman says he approves of the extended use of Tasers, which have been had previously been used by supervisors and tactical units since their approval in I m in support it, Freeman said Tuesday in a phone interview. I think it s a valuable tool for those officers on the frontline as it is one more less than lethal use of force option. The new option could also mean the purchase of additional Tasers or conducted energy weapons at a cost of about $2,500 each. If we go to wide-spread distribution, it will be a board decision made in conjunction with advice from me, Freeman said. It obviously would have a budget impact. Freeman said the purchase of four more Tasers would allow most on-duty officers to be able to sign the Tasers inand-out at the beginning and end of each shift. In the past three years Woodstock police have administered their Tasers 13 times five times in 2010, two times in 2011 and six times in 2012.

44 Freeman said those numbers are minimal. Considering the high number of arrests that require the application of various levels of force to get compliance from physically resistant or assaultive suspects, those numbers are very, very low, he said. However questions have been raised about the Taser s safety since the death of Robert Dziekanski in 2007, who died after being Tasered in Vancouver s airport. In 2009 a review found the electrical shock weapons to be an effective law-enforcement tool. Freeman said a number of factors including drug use, health issues and the adrenaline that flows during active resistance have resulted in Taser tragedy. All of those conditions can cause death, Freeman said. A lot of research has shown that Tasers are an effective less than lethal use of force option. heather.rivers@sunmedia.ca

45 Woodstock Police Service Calls For Service 2013 Woodstock Police Services Board Meeting September 9, 2013

46 WOODSTOCK POLICE SERVICE - ANNUAL INCIDENT REPORT TREND January 1,034 1,186 1,207 1,081 February 947 1,030 1,109 1,147 March 1,202 1,254 1,269 1,208 April 1,236 1,265 1,315 1,262 May 1,267 1,455 1,379 1,476 June 1,337 1,438 1,332 1,438 July 1,283 1,296 1,376 1,368 August 1,350 1,338 1,509 1,401 September October November December Total Incidents = 9,656 10,262 10,496 10,381 Overall Difference % (+/-) 6.28% 2.28% -1.10%

47 2012/2013 Charge Comparison Total Other Provincial Offences HTA - Radar HTA - Summons HTA - Traffic Criminal Code Youth Criminal Justice Act Control Drug & Substances Act Total 2012 (First Half) (First Half)

48 Woodstock Police Service 2013 Report on Complaint Investigations Total Officers (actual authorized strength) 65 Total Chief's Complaints 3 Total Public Public Complaints 4 - Conduct 6 - Service 1 - Policy 0 TOTAL CHIEF INITIATED COMPLAINTS UNDER INVESTIGATION 1 TOTAL PUBLIC COMPLAINTS UNDER INVESTIGATION 1 Allegations Incivility/Insubordination 1 Neglect of Duty 3 Discreditable Conduct 1 Excessive/Unnecessary Use of Force 1 Unlawful/Unnecessary Exercise of Authority Unsatisfactory Work Performance Other Service Complaints - Unknown 1 Resolutions Not Dealt with- Section 59 (frivolous, vexatious, 2 bad faith, outdated, not affected) Informal Resolution without a Hearing - Conduct 2 - Service - Policy Withdrawn by Complainant Unsubstantiated through investigation 1 Police Service Act Hearing Lost jurisdiction Prepared by Daryl Longworth 03SEP13

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51 August 28, 2013 To: Members of the Police Services Board From: Chief Rod Freeman Re: Research Brief Police Performance Metrics Earlier this summer, I received a research brief entitled Police Performance Metrics from the Ontario Association of Chiefs of Police (attached for your review). It was a very interesting paper to read and in the very first line stated Few police services publicly demonstrate that they apply performance measurement principles in a sophisticated way. I took this as a challenge to review the performance measures we routinely use within the Woodstock Police Service and analyze how we publicly demonstrate to our community the manner in which we use performance metrics in our daily policing operations administrationally, operationally and fiscally. The research paper identified seven comprehensive and sophisticated performance metrics: 1) Reducing criminal victimization of citizens; 2) Calling adult and youth offenders to account in appropriate ways; 3) Reducing fear of crime and enhance personal security; 4) Increasing safety in public spaces; 5) Using financial resources fairly, efficiently, and effectively; 6) Use of force authority legitimately, fairly, and effectively deployed; and Woodstock Police Service Review of Police Performance Metrics 1 P a g e

52 7) Satisfying citizen demands for prompt, effective and fair policing service. The following information relating directly to these 7 comprehensive and sophisticated dimensions of a balanced performance framework was collected from our Woodstock Police Business Plan, 2012 Annual Report and from our Business/Community Surveys conducted by a professional firm in November All are public documents posted on our website. Members of our community were fully apprised of these documents and our performance metrics through initial media releases and routine updates of our successes/challenges. Additionally, all of these documents are prominently posted on our WPS website for complete access by anyone interested in viewing them. The research paper states The overall assessment of the selection of police performance metrics outlined by police services reveals that police services that have the most advanced performance measurement frameworks are generally large, urban or regional policing services. In our specific case here in Woodstock, I would disagree with that general observation by the paper s authors. I m not sure what exactly they define as generally large, urban or regional policing services. However, after the review of our own local Woodstock Police Service experience in identifying relevant organizational performance metrics and routinely assessing our organizational performance in view of those metrics, I believe we have been quite successful, progressive, transparent and extremely communicative in publicly demonstrating our organizational performance to our community. I do recognize this research paper reflects the researchers experience across the country examining a very wide variety of municipal, regional, provincial and federal police services. Please take an opportunity to review the following material and let me know if you have any questions, comments or observations. Chief Woodstock Police Service Review of Police Performance Metrics 2 P a g e

53 Police Performance Metrics (Excerpt) The overall assessment of the selection of police performance metrics outlined by police services reveals that the police services that have the most advanced performance measurement frameworks are generally larger, urban or regional policing services. This study defined performance measurement frameworks as being balanced when they were characterized by being comprehensive and sophisticated. Those few police services meeting the criteria for a balanced performance framework tended to apply their indicators in a relevant manner. The seven dimensions of a balanced framework included tracking performance metrics in the following categories: 1) Reducing criminal victimization of citizens; 2) Calling adult and youth offenders to account in appropriate ways; 3) Reducing fear of crime and enhance personal security; 4) Increasing safety in public spaces; 5) Using financial resources fairly, efficiently, and effectively; 6) Use of force authority legitimately, fairly, and effectively deployed; and 7) Satisfying citizen demands for prompt, effective and fair policing service. Woodstock Police Service Review of Police Performance Metrics 3 P a g e

54 1) Reducing Criminal Victimization of Citizens WPS Business Plan Priority #1 - Continuing Illegal & Prescription Drug Enforcement / Engaging Abuse & Addiction Education Strategies Performance Measures Communication between Drug Unit officers and frontline patrol increases Drug enforcement projects are to be tracked and the increase or decrease measured and justified Crime analysis methods are to be used to identify trends, targets and the WPS response Drug-related criminal charges and seizures should be seen to increase Drug-related violent crimes should be seen to decrease Drug-related property crimes should be seen to decrease The Drug / Intelligence Unit will provide updates to activities undertaken during daily Administrational briefings Partnerships are established with local counseling or drug treatment centre to assist those addicted Drug or crime related intelligence should be shared throughout the Service, where feasible and appropriate WPS Business Plan Priority #2 - Reducing Property Crimes Performance Measures A reduction of property-related crime incidents is noted through the collection and regular review of statistical information Property-related crime statistics are reviewed monthly Property crime rates should be seen to decrease Clearance rate for property crime is increased and regularly reviewed Number of training courses and seminars attended by members is increased annually WPS Business Plan Priority #3 - Addressing Crimes of Violence Performance Measures A reduction of violent and drug-related crime incidents is noted through the collection, and regular review, of statistical information Violent and drug-related crime statistics are regularly reviewed Violent crimes rates should be seen to decrease Clearance rate of violent crime is increased and regularly reviewed Number of training courses and seminars attended by members is increased annually Woodstock Police Service Review of Police Performance Metrics 4 P a g e

55 WPS Business Plan Priority #5 - Engaging & Improving Crime Prevention Initiatives Performance Measures Reduced crime Increase crime prevention programs Increased crime prevention community partnerships Increased communication with the community Strong communication relationships with the media RESULTS: Crimes of Violence A 17% REDUCTION in actual crimes of violence over a 3-year period Year Violent Crimes Reported Unfounded Reports Actual Crimes Cleared by Charge Cleared Otherwise Clearance Rate* % % Reduction % Reduction % % Property-Related Criminal Investigations A 6% REDUCTION in actual property crimes over a 3-year period Year Property Crimes Reported Unfounded Reports Actual Crimes Cleared by Charge Cleared Otherwise Clearance Rate , , % , ,636 5% Reduction , ,619 1% Reduction % % Woodstock Police Service Review of Police Performance Metrics 5 P a g e

56 Total Criminal Incidents Reported & General Clearance Rate An 8% OVERALL REDUCTION in all criminal offences between 2010 & 2012 Year Criminal Incidents Reported Unfounded Reports Actual Crimes Cleared by Charge Cleared Otherwise Clearance Rate* , , % , ,818 4% reduction in reported crime 0.8% Increase in reported crime 300 2, ,475 8% reduction in actual crime 0.8% reduction in actual crime % % Crime Severity Index and Weighted Clearance Rates Source: Statistics Canada July 2012 Report Category Full Years of operation as the Woodstock Police Service Woodstock 2012 Canada 2012 Province 2012 Overall Crime Severity Index (CSI) % Over 3-yrs. -8.3% CSI Violent Crime % -8.6% CSI Non-Violent % -8.8% Overall Weighted Clearance (WCR) Rate % Over 3-yrs. -0.6% WCR Violent Crime % +9.1% WCR Non-Violent Crime % -1.7% The Overall Crime Severity Rating indicates the frequency and severity of local reported crime has been reduced by 8.3% since There has been a notable reduction in the severity of both violent crime and non-violent crime, such as property crimes. (See chart.) The Overall Weighted Clearance Rate has remained consistent at 40%. However, the Woodstock Police Service achieved a significant 9.1% increase to the weighted clearance rate in the area of violent crime. (See chart.) Woodstock Police Service Review of Police Performance Metrics 6 P a g e

57 2) Calling Adult and Youth Offenders to Account in Appropriate Ways Significant increases in adult & young offender accountability, as reflected in the increased number of charges laid against offenders across the board, indicates officers are holding offenders accountable before the courts. Enforcement Statistics Overview of All Charges Laid by Officers Year Criminal Code Charges Adult & Young Offender Illegal Drug Charges Highway Traffic Act Speeding Charges Only Other Traffic-Related Charges Other Provincial Offences (Liquor, trespassing, etc.) TOTAL ,232 Charges 206 Charges 1,021 Charges 266 Charges 1,380 Charges 4,105 Charges ,538 Charges 242 Charges 1,989 Charges 835 Charges 1,687 Charges 6,291 Charges Difference 25% Increase 17% Increase 95% Increase 214% Increase 22% Increase 53% Increase Additionally, a variety of Young Offender and adult diversion programs are initiated through the judicial process where deemed appropriate by investigating officers and the Crown Attorney s Office. Woodstock Police Service Review of Police Performance Metrics 7 P a g e

58 3) Reducing Fear of Crime and Enhance Personal Security WPS Business Plan Priority #4 - Addressing Traffic Management Issues and Improving Roadway Safety Performance Measures The number of collisions within our policing jurisdiction is to be reviewed annually Target A reduction in the number of motor vehicle collisions as reflected in annual statistical data collected Review the officers enforcement statistics and provide supervision and/or training, where required Identify effectiveness of enforcement programs annually WPS Business Plan Priority #5 - Engaging & Improving Crime Prevention Initiatives Performance Measures Reduced crime Increase crime prevention programs Increased crime prevention community partnerships Increased communication with the community Strong communication relationships with the media RESULTS TO DATE: An excerpt cut from the Woodstock Police 2012 Annual Report (page 22) While the number of reported collisions within the City during 2012 remained consistent at 763 incidents, versus 764 reported collisions in 2011, the collision rate in the 20 highest collision intersections had been reduced by 12 collisions (9% reduction) and 4 reported injuries (15% reduction). Business & Resident Survey Excerpts: Overall, how would you rate your general sense of safety being a business person in Woodstock? 86%, or 86 of the 100 respondents, indicated safe or very safe Only 2 respondents (2%) indicated unsafe or very unsafe Overall, how would you rate your sense of safety as a resident of Woodstock? 84%, or 335 of the 400 residents surveyed, indicated very safe (44%) or safe (39.8%) Only 6.3%, or 25 residents, indicated they felt unsafe (5.5%) or very unsafe (.8%) Woodstock Police Service Review of Police Performance Metrics 8 P a g e

59 4) Increasing Safety in Public Spaces PUBLIC MEDIA RELEASE July 29, 2013 (Date of Dissemination to Media) The Woodstock Police Service Reports a Significant DECREASE in Personal Injuries Resulting from Motor Vehicle Collisions During the First Half of 2013 The Woodstock Police Service has been reviewing the city s motor vehicle collision statistics for the 1 st half of this year and reports there were 28% fewer personal injuries reported in the 405 reported collisions in the city. However, there were 13 more motor vehicle collisions reported in the first half of 2013 (405 reported collisions), as compared to the first half of 2012 (392 reported collisions), Last year, in the first six months of 2012, there were 81 reported injuries in the 392 reported motor vehicle collisions. In the first six months of 2013, there have been 58 reported injuries in the 405 reported in the collisions that have occurred a 28% reduction in reported injuries. Woodstock Police Chief Rod Freeman says, One of our community policing priorities identified through our surveys and as identified by the Safe Communities - Woodstock Project, is to reduce injuries due to motor vehicle collisions within the city. It appears our traffic education/enforcement initiatives may be having a positive influence in reducing the number of injuries to victims by slowing traffic down. Overall, officers increased speeding charges and other types of traffic violation enforcement by 18% over the same time period last year in order to hold bad drivers responsible for their actions while behind the wheel. This achievement in reducing injuries falls right in line with our Safe Communities Woodstock priority of reducing injuries due to motor vehicle collisions. First half-year Collision Reporting Centre statistics (January to June) reveal there has been an increase in the minor non-injury collisions reported in-person to the Centre (2012 = 112 collisions increased to 2013 = 147 collisions or a 31% increase). The more significant injury prone collisions have been reduced by 8% through high visibility police patrols & education/enforcement programs (2012 = 280 collisions reduced to 2013 = 258 collisions). Speed enforcement has increased by 5%, as officers have laid charges against 978 offenders in the first six months of 2013 versus 933 charges for the same time period in Enforcement of other traffic violations (failing to yield right-of-way, traffic signal violations, drive under suspension, driving without insurance, etc.) has increased 41%. In the first half of 2013, officers charged 736 traffic violators, while in the same time period in last year 520 violators were charged with traffic violations. This represents a 41% increase in charges for offences other than speeding on city streets. TOTAL enforcement (all offences) statistics indicate 1,453 traffic charges were issued in the first 6-months of 2012, as compared to 1,714 traffic charges issued in the first six months of 2013 an 18% increase overall so far in Woodstock Police Service Review of Police Performance Metrics 9 P a g e

60 Additionally, in addition to these targeted traffic & roadway safety measures, officers are routinely deployed on foot patrol, cruiser patrol (marked and unmarked), motorcycle patrol and bicycle patrol throughout the city. Business and Residential Survey Results: Business community respondents were asked to identify the most important policing priority in the neighbourhood where their business is located. 39%, or 39 of the 100 respondents indicated there is no significant issue in their business neighbourhood (13% indicated traffic issues / 12% indicated drug-related issues) How often do you see police patrols in your business neighbourhood? 59% or 59 respondents indicated very frequently or often 36% indicated yes but rarely Only 2 respondents (2%) out of the 100 responses indicated never Overall, how satisfied are you with the quality of policing provided by the Woodstock Police Service? 77%, or 77 business community respondents indicated satisfied or very satisfied Only 5 respondents (5%) indicated they were dissatisfied or very dissatisfied Resident s Survey: Overall, how satisfied are you with the quality of policing provided by the Woodstock Police Service? 74%, or 294 of the 400 residents surveyed, indicated they are very satisfied (40.5%) or satisfied (33%) with the police service provided Only 6.6%, or 26 residents out of 400, indicated they were dissatisfied (3.8%) or very dissatisfied (2.8%) How do you rate your sense of safety on the roadways within Woodstock? 68%, or 271 of the 400 residents surveyed, indicated they are satisfied (43.3%) or very satisfied (24.5) with their sense of safety on the roadways in the city Only 8.5%, or 34 residents of the 400 surveyed, indicated they were dissatisfied (7.5%) or very dissatisfied (1%) with their sense of safety on the roadways How often do you see police patrols in your residential neighbourhood? 49%, or 194 residents, indicated often (26.5%) or very frequently (22%) 41%, or 164 residents, indicated yes but rarely 9%, or 36 residents, indicated never Woodstock Police Service Review of Police Performance Metrics 10 P a g e

61 1.5%, or 6 residents, didn t know In the neighbourhood where you live, what do you feel is the most important priority for Woodstock Police and residents to address? 31%, or 123 residents of the 400 surveyed, indicated they had no significant policerelated issues 22.5%, or 90 residents, sited traffic-related issues (predominantly speeding) The balance of the respondents concerns were widely spread over issues such as; property standards (11.3%), drugs (9.5%), liquor complaints (2.5%), car break-ins/vandalism (1.8%), etc. Woodstock Police Service Review of Police Performance Metrics 11 P a g e

62 5) Using Financial Resources Fairly, Efficiently and Effectively The Police Service Board s budget development process is fully inclusive and transparent, involving the entire Board, a Board sub-committee, the chief &deputy chief. The budget development generally begins in October with the chief developing an initial budget estimate as a very preliminary starting point for Board & sub-committee deliberations and adjustment. Once eventually passed at the Board level, the budget is presented to City Council by the Board Chair and chief in an open, publicly televised operational budget presentation along with other city departments. Monthly budget monitoring is conducted through the comprehensive review of monthly budget status reports, a monthly review of the detailed spending ledger (all operational expenditures from salaries/benefits through to equipment purchases to building maintenance and utilities). Additionally, the Board reviews the status of police reserve accounts monthly. All budget reports presented receive monthly Board approval at the regularly scheduled monthly meetings. The chief has established purchase approval limits for the different rank levels within WPS and ordering/purchases have now been centralized through three specific members (2 civilian members and the Administration Sergeant s position) to ensure the best purchase price for articles, supplies and equipment is consistently obtained. (Reference: Routine Order 06/2012 issued February 8 th, 2012) The community surveys reflected feedback in relation to the cost of local policing as follows: Is the average taxpayer was getting good value for the cost of policing. 76%, or 76 business community respondents out of 100 total respondents indicated yes 12%, or 12 respondents didn t know 12%, or 12 respondents out of the 100 total respondents indicated no Is the average taxpayer getting good value for the cost of policing? 71%, or 285 of the 400 residential survey respondents, indicated yes 10.7%, or 42 residents didn t know Only 18.3%, or 73 respondents of the 400 surveyed, indicated no Woodstock Police Service Review of Police Performance Metrics 12 P a g e

63 6) Use of Force Authorities Legitimately, Fairly and Effectively Deployed Based on an average call response of 16,000 incidents each year, this application of Use of Force options, reflected in the chart below, falls well within acceptable professional standards and realistic expectations when considering the dynamic nature of police work. Officers frequently deal with people at their worst times and in often emotional, sometimes dangerous conditions. (Excerpt from the WPS 2012 Annual Report) Woodstock Police Service Review of Police Performance Metrics 13 P a g e

64 Again, based on an average call response of 16,000 incidents each year where responding officers are often dealing with citizens in highly-charged, sometimes emotional and/or dangerous conditions, the relatively few complaint investigations lodged against officers as listed below fall well within acceptable professional standards or expectations. In 2012, the eleven (11) conduct complaints investigated represent only 0.069% of the almost 16,000 recorded incidents officers responded to. This does not include the many thousands of other unrecorded police-citizens interactions occurring throughout the course of normal duties. (Excerpt from the WPS 2012 Annual Report) Woodstock Police Service Review of Police Performance Metrics 14 P a g e

65 7) Satisfying Citizen Demands for Prompt, Effective and Fair Service The survey of the business community asked respondents to gauge the approachability, accessibility, courtesy, etc. of our officers in the field: Approachability 85% either agreed or strongly agreed our officers are approachable / 4% disagreed Easily Accessible 79% either agreed or strongly agreed, while 2 respondents (2%) disagreed Treat the Public with Courtesy & Respect 86% either agreed or strongly agreed with only 4 respondents out of 100 indicating they disagreed or strongly disagreed. Members Consistently Project a Professional Appearance 86% either agreed or strongly agreed with only 7 respondents disagreeing. Informing the Public about current policing issues 58% agreed or strongly agreed that WPS does a good job of informing the public. Interestingly 32 gave a neutral answer or indicated they didn t know. Only 10 respondents (10%) disagreed or strongly disagreed. Asking if WPS attends enough Community Events 41% either agreed or strongly agreed that WPS does attend enough events. Only 6% (6 respondents) indicated we did not attend enough community events. The residential survey asked questions related to officers approachability, accessibility, courtesy/respect, projecting a professional appearance, how well we inform the public and asking if WPS attends enough community events. Approachability %, or 329 of the 400 residents surveyed, indicated the agreed (30.8%) or strongly agreed (51.5%) that our members are generally approachable. Only 6%, or 24 respondents out of 400, indicated they disagreed (5%) or strongly disagreed (1%) Easily Accessible %, or 314 respondents out of 400 surveyed, indicated they agreed (34.3%) or strongly agreed (44.3%) WPS was easily accessible to the public Only 8.3%, or 33 respondents, disagreed (6%) or strongly disagreed (2.3%) Members of WPS treat the public with courtesy & respect %, or 286 respondents of the 400 residents surveyed, agreed (33.5%) or strongly agreed (38%) that members treat the public with courtesy & respect Only 8.8%, or 35 respondents, disagreed (5%) or strongly disagreed (3.8%) Members of WPS consistently project a professional appearance - An exceptional 93%, or 372 respondents of the 400 surveyed, agreed (32.5%) or strongly agreed (60.5%) that members project a professional appearance Woodstock Police Service Review of Police Performance Metrics 15 P a g e

66 Only 4.3%, or 17 respondents, indicated they disagreed (3.3%) or strongly disagreed (1%) WPS does a good job of informing the public about policing activities, programs and policing issues %, or 241 respondents of the 400 residents surveyed, indicated they agree (39.8%) or strongly agree (20.5%) with that statement above 12.1%, or 48 respondents of the 400 surveyed, indicated they disagreed (7.8%) or strongly disagreed (4.3%) with that statement Members of WPS attend enough community events %, or 206 respondents of the 400 surveyed, indicated they agree (25.8%) or strongly agree (25.8%) with the statement above Only 7%, or 28 respondents of the 400 surveyed, indicated they disagree (5.5%) or strongly disagreed (1.5%) with that statement The survey asked residents if they had interacted with a Woodstock police officer in the field during the last 2 years and how they would describe that interaction. 43%, or 172 residents out of the 400 surveyed indicated yes 69.8%, or 120 of the 172 residents who had an interaction with a Woodstock police officer, expressed positive comments indicating satisfaction 19.7%, or 34 residents, indicated a neutral answer responding they either didn t know or that it was a brief/passing interaction 9.3%, or 16 residents of the 172 who reported an interaction, related it was a poor or unhelpful interaction 1.2%, or 2 residents, indicated it was a very poor interaction Woodstock Police Service Review of Police Performance Metrics 16 P a g e

67 Research Brief no. 31 Police Performance Metrics Few police services publicly demonstrate that they apply performance measurement principles in a sophisticated way. Police service board members have indicated little understanding of how to apply performance metrics in decision making. Performance measurement in policing is improving. Background Cost-of-service trends are a major concern for the Canadian policing community and the public sector in general. In calendar year 2011 alone, total operating expenditures for Canadian local policing was roughly $12.9 billion. In response, innovative Canadian police services have begun to adopt a new management paradigm focusing on the use of performance indicators to help to: 1) rethink what services are of highest priority; 2) generate improved outcomes; and 3) better control service delivery costs. Methodology This paper set out to provide an evidence-based snapshot of publicly-available police performance metrics and how Canadian civilian police boards deal interpret and apply them. A content analysis of documents collected from police service websites or provided by police boards and structured interviews with police board members across Canada were carried out to assess the extent to which, and the ways in which, police boards use police performance measurement tools. Findings Governmental Standards In Canada, there are no legislative requirements that control or dictate the use of specific performance measures or standards in policing. Some provinces, such as Ontario, do require that police report on specific indicators of performance under municipal reporting regulations. Even scanning internationally, only a handful of American police services apply International Organization for Standardization (ISO) standards to their management of organizational performance. Overall, there are no evidence-based performance standards or existing industry accepted measurement frameworks available for police services to follow in Canada. Police Services The overall assessment of the selection of police performance metrics outlined by police services reveals that the police services that have the most advanced performance measurement frameworks are generally larger, urban or regional policing services. This study defined performance measurement frameworks as being balanced when they were characterized by being comprehensive and sophisticated. Those few police services meeting the criteria for a balanced performance framework tended to apply their indicators in a relevant manner. The seven dimensions of a balanced framework included tracking performance metrics in the following categories: 1) reduce criminal victimization; 2) call adult and youth offenders to account in appropriate ways; 3) reduce fear of crime and enhance personal security; 4) increase safety in public spaces; 5) use financial resources fairly, efficiently, and effectively; 6) use of force and authority legitimately, fairly, and effectively; and 7) satisfy citizen demands for prompt, effective and fair service. The research also showed that some individual police services are developing their own performance metrics and business planning

68 RESEARCH BRIEF Number 31 structures; however, they are often based on ad hoc peer-to-peer consultations within the policing community. While such peer consultation is useful, adapting new indicators into a coherent performance metrics framework can be a challenge. Although there is some sharing of information on performance metrics between police services, and this sharing is laudable, some of the information on indicator design and selection being shared can be inaccurate. Too often police services have set up their performance metrics in a catch-all fashion trying to measure everything and anything related to police work. In fact, much of what is put forward under the rubric of performance measurement is more in the nature of broad environmental scanning indicators than those related to effectiveness or efficiency of police services. It is suggested that measurement frameworks consequently require a clearer focus on core policing outcomes. It is important to note that those police services that scored in the low relevance category in their use of performance metrics were not clear with regard to what was being measured. Further, whole categories of important performance indicators were often absent, most significantly indicators that measured effectiveness, efficiency and quality of service. Performance Measures Most police services not using performance metrics or lacking an effective measurement capacity were from smaller municipalities and rural areas. However, there were also a few examples from large urban jurisdictions of police services that demonstrated little capacity to apply performance metrics. In both instances, there were no meaningful regional variations in terms of the size of the police services. Four of the five police services considered to have the best developed performance measurement frameworks represented medium-sized jurisdictions; the fifth was a large urban police service. The content analysis of police performance metrics indicates that there was no common model or framework for measuring the performance of police organizations. Among the police services studied, each emphasized different dimensions of service delivery performance. A troubling finding was that key dimensions of performance such as effectiveness and efficiency, which are essential to any well-designed performance management model, were rarely applied. When valid and reliable quantitative performance metrics were included they were most often operational indictors. The validity of many of the measurement outputs and outcomes of police performance were difficult to assess in the content analysis, because police publications were unclear as to what type of data were being measured in many of the output, outcome or result metrics. On the other hand, a positive observation was that many police services used comprehensive methodologies to determine community policing priorities. These priorities were used to develop aspects of most performance measurement frameworks. Common methods for prioritizing policing needs included conducting environmental scans, conducting SWOT analyses (Strengths, Weaknesses, Opportunities, and Threats) and applying SMART criteria (Specific, Measureable, Achievable, Relevant, Timely). Of the performance measures that were reported by police services many could be classified as being strategic in some way. In fact, many police services do appear to be attempting to focus more on measuring progress towards strategic goals than measurement of operational, tactical objectives. In some instance, as police improve their performance measurement frameworks, there is an opportunity for tactical or operational performance metrics to be converted into more sophisticated, strategic performance metrics by adding another dimension to the measure, such as reporting the business activity as a rate or proportion of a another relevant measure. The analysis documented that the use of police performance measures is evolving in Canada. At the bottom of the evolution curve there is a cluster of police services that have no performance measures in place, while further along the curve some services have implemented rudimentary frameworks, and at the top of the curve a few services are making good progress in developing frameworks that meet appropriate standards. Police services with less experience in the development of performance measures tend to have a large gap between those measurement tools considered to be ideal and the ones that are actually used. PUBLIC SAFETY CANADA 2

69 RESEARCH BRIEF Number 31 A number of police services appear to track a significant amount of performance data and create performance ratios, but it was unclear as to what, if any, analysis is used to determine whether goals are being achieved. Where ratios or descriptive data were presented, further data analysis and explanation appears to be required to tie the measures to organizational goals. A relatively small portion of police services had a well-designed portfolio of performance indicators that shed light on core policing outcomes, service delivery productivity and overall value. Not surprisingly, where they were present, these indicators were used in a relevant fashion, extending well beyond simple public reporting, in the police service s annual reports. Police Boards While many of the boards representing larger urban police services have full- or part-time professional staff, not all the large urban services in the sample had welldeveloped performance measurement expertise. A lack of understanding of indicators or the structure of decision making processes means that performance metrics often have little or no impact on police board decision making. However, it is evident that members of boards representing larger policing services, with more board members and benefit from full- or part-time professional staff to provide research support, appear to be more aware of the uses and limitations of various performance measurement tools. The role of some police service boards, and their rapport with police chiefs, does not allow their review to directly lead to reallocations within police budgets or between municipal services. However, the application of more sophisticated police performance metrics could provide useful information to help direct and allocate costs once a budget has been completed and implemented. The research found that police service board members had no specific training on police performance measurement. However, it is important to note that the individual board members who know the most about police performance measurement tools usually had the benefit of serving more than one term. Moreover, it is notable that the use of performance information is nonetheless becoming an important part of the planning and budgeting process in many jurisdictions. As such, the lack of adequate training can leave board members vulnerable, especially when they are expected to make decisions based on information they do not feel they know how to assess. Although the level of knowledge and understanding of performance measurement is low amongst most members of police service boards, once information is provided on performance metrics, and it is explained how they can be incorporated into planning processes, board members often appreciated the utility of applying such metrics in their oversight and management role. Moving Forward Many police boards and police services will make design changes to bring their performance measurement tools into alignment with their outcome based service delivery goals, service level standards, and budgetary decision making. The improvement of police performance measurement will be an ongoing, iterative process occurring over several years and will likely require guidance and support. As police performance measurement tools evolve via real life successes, there will be a better understanding of what kinds of indicator design improvements can be achieved. Police performance measurement is not an end unto itself. Even the most sophisticated and perfectly considered performance metrics will not improve organizational performance unless they are applied in decision-making. All the data and performance measures are of little use to police boards if these boards lack a clear idea of how to use them to ensure accountability, improve quality of service and reduce costs. There is no one magic performance measure, nor is there a need to be excessively broad in trying to measure all activities. Performance measures will continue to evolve, and board members will decide on the managerial purposes to which performance measurements may contribute to their organization. To achieve a positive evolution and accomplish cost management results while maintaining policing quality, there appears to be a pressing need to build best practice measurement system design and implementation capacity within both the police boards and policing services. PUBLIC SAFETY CANADA 3

70 RESEARCH BRIEF Number 31 Kiedrowski, John, Michael Petrunik, Todd Macdonald, and Ron Melchers. (2013) Canadian Police Board Views on the Use of Police Performance Metrics. Ottawa, ON: Public Safety Canada. For more information on research at the Law Enforcement and Policing Branch, Public Safety Canada, please contact the Research Unit at To get a copy of the full research report, please contact Public Safety Canada at eoppesp@ps-sp.gc.ca. Research Briefs are produced for the Law Enforcement and Policing Branch, Public Safety Canada. The summary herein reflects interpretations of the report authors findings and do not necessarily reflect those of the Department of Public Safety Canada. PUBLIC SAFETY CANADA 4

71 RECORD RETENTION WOODSTOCK POLICE SERVICE SCHEDULE A SUBJECT DESCRIPTION RETENTION CPIC Audit 2 years after Printouts related to Occurrence Completion of Audit See Occurrence Criminal Files Criminal File containing Permanent all Court Documents, related Correspondence, Crown Briefs Summary Conviction Current plus 10 years Indictible Current plus 35 years Homicide - Permanent Criminal Files re: Young Offender As per Young Offenders Act Fingerprints Charged Person (Adult) Permanent Charged Person (Young Offender) Consent Prints for Elimination Police Personnel As per Young Offenders Act Returned or Destroyed after Completion See Personnel Firearms Firearms acquisition Current + 5 years Certificates -Applications -Certificate and name index -Record of fees and Disbursements Registration Applications for Restricted Weapons -application to carry -permits to transport -related correspondence Current + 1 year

72 RECORD RETENTION WOODSTOCK POLICE SERVICE SCHEDULE A - CONTINUED SUBJECT DESCRIPTION RETENTION Master Name Index Current + 10 years Monthly Activity Reports Officer/Auxiliary Current + 2 years Record of Activities News Releases Media Information Releases 3 Months Notebooks Officer/Dispatch Current Service years Record of Activities Occurrence Original in records with all Current + 10 years related correspondence and CPIC printouts CPIC outstanding - Copy of Report filed separately while item of the system Active until Expires or Completed OMPPAC Retention Schedule Parking Tags As per OMPPAC Retention Schedule Maintained by City Hall Personnel Officer/Civilian Permanent - Awards & Honours - Terminations - Fingerprints - Applications and related See Recruiting Correspondence - Documentation See Department Policy - Evaluation Current + 5 years - Examination results Permanent - Photographs Permanent

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75 OAPSB Blast - Expanded CEW Authorization On 27 August, 2013, Minister Meilleur announced that police services are now allowed to equip any police officers with conductive energy weapons (CEWs, or Tasers ), subject to new (as yet unpublished) regulations and guidelines pertaining to initial and annual training on: CEWs Use-of-force decision-making dealing with persons with mental health issues The Minister expects that local communities will be engaged in any policy decision to expand the use of tasers. She also made it clear that no provincial funding was being provided for this purpose. OAPSB President Ken East accompanied the Minister, along with several other police leaders. Ken remarked: The Ontario Association of Police Services Boards is supportive of the expanded deployment of conducted energy weapons as determined by local police governing authorities. This decision and approach are about enhancing the safety of the public and the officers who protect them. Previously, tasers could only be carried or used by supervisors and tactical personnel. This announcement does not compel police services to expand the use of tasers. Rather, it allows for expanded use. Accordingly, boards should consider: how their community will be engaged in the development policy decisions to expand (or not) the use of tasers how any new tasers will be paid for the actual policy direction to the service President Ken East also spoke to OPP Deputy Commissioner Vince Hawkes, who agreed to meet in the coming weeks to discuss how we can collaboratively address the governance responsibilities and authorities under section 10, as they pertain to this matter. Please find attached a Q&A provided by the Ministry related to Expanded CEW Authorization. Prepared by: Fred Kaustinen, Executive Director

76 MEDIA Q&A CEW EXPANSION KEY MESSAGES Ontario will allow police services boards and Chiefs of Police to determine which officers should be permitted to carry CEWs, based on their local needs and circumstances. The government is committed to openness and accountability in policing. After consulting with policing and community groups, the government is introducing changes that: o o o o Provide direction and guidance as to when a CEW would be deemed to be appropriate; Increase reporting provisions (i.e., CEW use will be reported in an open and transparent manner, including when a CEW is displayed with the intention to achieve behaviour compliance); Enhance training, including scenario-based training and training for interactions with people with mental health issues, to assist in ensuring the safe, appropriate and effective use of CEWs; and Expect that police services should engage local communities prior to deciding to expand CEW deployment in their jurisdiction. The Ministry of Community Safety and Correctional Services will continue to monitor and review the use of CEWs and will assess the impact of expanded use going forward. In addition, the Ministry will continue to work with our community partners to review de-escalation and use-of force-training, including best practices for police officers interacting with people in crisis. The new guidelines are supported by medical research and best practices and recognize the need for local decision making. Following ministry reviews in 2008 and 2013, we are confident that the changes offer an additional less lethal use of force option that protects members of the public and those entrusted with their safety police officers. Independent research has shown use of CEWs results in fewer significant injuries to subjects and officers than other force options such as pepper spray, batons and physical restraint, and that the overall risk of serious injury associated with use of a CEW is low. This decision will bring Ontario in line with most other Canadian jurisdictions. For stakeholders August 2013

77 MEDIA Q&A CEW EXPANSION IF PRESSED ON THE EVIDENCE-BASED RESEARCH: Twelve coroner s inquest juries in the province of Ontario have made recommendations in favour of expanding use of CEWs or the consideration of expansion. No inquest jury in Ontario has called for limiting CEW use. The ministry monitors inquiries from other jurisdictions and assesses their findings within the context of policing and CEW use in Ontario. The ministry conducted a comprehensive medical/scientific literature review as part of its review into CEW expansion. Multiple independent sources indicate use of CEWs results in fewer significant injuries to subjects and officers than other force options such as pepper spray, batons and physical restraint, and that the overall risk of serious injury associated with use of a CEW is low. Two U.S. studies in the last five years show a 60%-70% decrease in injury to citizens and police officers in circumstances where CEWs were used. The Ministry is also working with the federal government and other provinces and territories on an independent, evidence-based assessment of the state of scientific knowledge regarding the medical and physiological impacts of CEWs. We're advised that this assessment will include examining existing gaps in the current state of knowledge, and identifying research needed to close any such gaps. Will the expanded use of CEW and the lower risk of fatality make police officers more inclined to use the device? De-escalation is the first and best option available to front line police officers. The newly expanded Use of Force Guideline contains specific guidance to police to assist in ensuring the use of CEWs is effective and appropriate by addressing circumstances for use and restrictions, as well as medical considerations. The ministry has a training program on CEWs to reinforce the principle that a CEW is to be used as a weapon of necessity and not a tool of convenience. How can you be sure that officers will exercise good judgement in deploying a CEW, particularly against mentally ill persons? Police officers already receive training on interactions with persons with mental illness that includes tactical communications; excited delirium syndrome (ExDS) awareness; rapport building and mediation; conflict prevention and de-escalation; indicators of major mental disorder and responsive strategies; For stakeholders August 2013

78 MEDIA Q&A CEW EXPANSION diversity and professional practice; the Mental Health Act; and practical exercises. This training is key to effective policing in the province and we will continue to develop and improve our training programs. The Use of Force Guideline contains specific guidance to police officers that outlines where the use of CEWs is effective and appropriate by addressing circumstances and restrictions for use, as well as medical considerations. Police officers are well-trained and receive the support they need to exercise good judgement in deploying CEWs. How will police officers be held accountable for their use of these devices? Under the Equipment and Use of Force Regulation, a police officer is required to submit a Use of Force Report whenever he/she uses a weapon such as a CEW on another person. Per the Use of Force Guideline, reports are to be reviewed by a supervisor and training analyst. As part of expansion, the Ministry is also enhancing the Guideline to ensure all forms of CEW use are subject to reporting provisions. The guideline also indicates that following the use of a CEW, the data from that weapon should be downloaded for audit and analysis purposes. Monitor implementation, including engaging with community groups in an evidence-based post-implementation review to ensure appropriate and effective use of CEWs. What does the guideline specify? The guideline sets out procedures to be followed by police officers who are authorized to use CEWs and includes circumstances for use, restrictions on use, post-deployment procedures, medical considerations, equipment control and reporting. The training standards that have been developed for all levels of training outline the topics to be addressed and where appropriate, include academic, proficiency and judgment-based components as well as assessment tools. In the wake of the police shooting of Sammy Yatim on a Toronto streetcar, some people have argued that he wouldn t have died if the first officers on the scene had been equipped with tasers. Is this decision a reaction to that case? This is a tragedy and I want to offer my sincere condolences to the family of Sammy Yatim and all those affected. As this matter is still under investigation, I cannot comment on the specifics of the incident. My ministry takes use of force training for police officers very seriously. The expansion of CEW deployment has been in the works for some time and is not a response to any specific incident. The government has been studying this issue for over a decade, and came to this decision after considering independent research, stakeholder input, and the recommendations of several coroners inquest juries. For stakeholders August 2013

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