The agenda and supporting materials are included in this package for your review.

Transcription

1 Meeting of the Transportation District Commission of Hampton Roads Thursday, October 26, :00 p.m. 2nd Floor Board Room 509 E. 18 th Street, Norfolk, VA A meeting of the Transportation District Commission of Hampton Roads will be held on Thursday, October 26, 2017, 1:00 p.m., 2nd Floor Board Room, 509 E. 18 th Street, Norfolk, VA. The meeting is open to the public and in accordance with the Board s operating procedures and in compliance with the Virginia Freedom of Information Act, there will be an opportunity for public comment at the beginning of the meeting. The agenda and supporting materials are included in this package for your review.

2 Meeting of the Transportation District Commission of Hampton Roads Thursday, October 26, :00 p.m. 2nd Floor Board Room 509 E. 18 th Street, Norfolk, VA. 1. Call to Order & Roll Call 2. Public Comments 3. Approval of Minutes September 28, President s Monthly Report - William Harrell A. Board Updates 5. Committee Reports A. Audit & Budget Review Committee Keith Parnell/ Sylvia Shanahan, Interim Chief Financial Officer Review of August & September 2017 Financial Report Proposed FY 18 Operating Budget Amendment from $103,296.1M to $101,947.0M B. Operations & Oversight Committee - Commissioner Fuller/ Dyanne Sampson, Director of Procurement Contract No: Bus Repower Services Recommending Commission Approval: Award of a contract to Midwest Bus Corporation to provide repower services on thirty-five (35) HRT buses in the amount of $2,964, Contract No: Passenger Amenity Cleaning Services Recommending Commission Approval: Award of a contract to ETI Environmental, Inc. for passenger amenity cleaning services in the not-to-exceed amount of $670, over a three-year period.

3 Contract No: Trapeze TransitMaster CAD/AVL System Upgrade Recommending Commission Approval: Award of a sole source contract to Trapeze Software Group, Inc. to upgrade HRT s current TransitMaster CAD/AVL system in the not-to-exceed amount of $1,503, Contract No: Trapeze Software & Hardware Maintenance and Support Services Recommending Commission Approval: Award of a sole source contract to Trapeze Software Group, Inc., to provide software and hardware maintenance and support services for HRT s TransitMaster CAD/AVL System in the not-to-exceed amount of $1,869,988 over a five (5) year period. C. Planning and New Starts Development Committee Commissioner Wood D. External/Legislative Advisory Committee Commissioner Kanoyton E. Management/Financial Advisory Committee Steve Jenkins/ Sylvia Shanahan, Interim Chief Financial Officer F. Paratransit Advisory Subcommittee Ms. Janice Taylor, Chair G. Transit Ridership Advisory Sub-Committee (TRAC) Mr. Jamie Battle 6. Old and New Business Title VI Update Norfolk Westside Transit Study Update 7. Comments by Commission Members 8. Closed Session (as necessary) 9. Adjournment The next meeting will be held on Thursday, November 9, 2017 at 1:00 p.m. in the 2nd Floor Board Room at 3400 Victoria Boulevard, Hampton, VA.

4 Meeting Minutes of the Transportation District Commission of Hampton Roads Thursday, September 28, :00 p.m. 2nd Floor Board Room 3400 Victoria Boulevard, Hampton, VA Call to order A quorum was attained, and Chairman Woodbury of Newport News called the meeting to order at 1:00 p.m. Commissioners in attendance: Chairman Woodbury, Newport News Vice Chair Fuller, Chesapeake Past Chair Wood, Virginia Beach Commissioner West, Chesapeake Commissioner Pittard, VDRPT Commissioner Moffett, Hampton Commissioner Kanoyton, Hampton Commissioner Cipriano, Newport News Commissioner Parnell, Norfolk Commissioner Raliski, Norfolk Commissioner McClellan, Norfolk Commissioner Rowe, Portsmouth Commissioner Hunter, Portsmouth Commissioner Ross-Hammond, Virginia Beach Hampton Roads Transit Staff in attendance: Mary Ann Martin, Operations Data Analyst Debbie Ball, Assistant Director of Finance David Burton, General Counsel, Williams Mullen Gene Cavasos, Director of Marketing & Communications Kamlesh Chowdhary, Direct of ITS Services Margaret Denoncourt, Internal Auditor Angela Glass, Director of Budget & Financial Analysis William Harrell, President and CEO Felicia Harris, Director of Customer Relations Ron Hodges, Director of Business Development Tom Holden, Media Relations Specialist Keith Johnson, Manager of Paratransit Sonya Luther, Assistant Director of Procurement Sibyl Pappas, Chief Engineering & Facilities Officer 1

5 Michael Perez, Director of Rolling Stock Jim Price, Chief of Transit Operations Luis R. Ramos, Sr. Executive Assistant/Commission Secretary Sylvia Shanahan, Interim Chief Financial Officer Benjamin Simms, Director of Transportation (Bus & Rail) Derrick Snowden, Chief Safety and Security Officer Mark Stemple, Director of Technical Services Brittany Sumpter, DBE & Grants Coordinator Robert Travers, Corporate Counsel Others in attendance: Amanda Malone, President, Local ATU 1177 Brian Solis, City of Virginia Beach Frank Azzalina, HRTI Ina Kreps, Paratransit Rider Janet Taylor, Chair, Paratransit Advisory Committee Jerri Wilson, Newport News Jordan Pascale, The Virginian Pilot Mark Geduldig-Yatrofsky, Portsmouthcitywatch.org Porter Stevens, City of Hampton Renee Bowder, HRT Bus Operator Sabrina Calvert, Local ATU 1177 Member Shelia McAllister, City of Newport News Steve Lambert, HRPTO Susan Wilson, City of Portsmouth Tara Reid, City of Virginia Beach The September TDCHR meeting package was distributed electronically to all Commissioners, the media, and the public in advance of the meeting. The meeting package consisted of: Agenda August Meeting Minutes August President s Report Presentation August Public Comments and Social Media Analytics September President s Report Committee Reports Close Session: Commissioner Fuller moved to convene into closed session for consultation with legal counsel regarding specific legal matters requiring the provision of legal advice and briefings by staff members or consultants as provided by Virginia Code Section (A)(1). The motion was properly seconded by Commissioner Ross-Hammond. A roll call vote resulted as follows: Ayes: Woodbury, Fuller, Wood, West, Pittard, Moffett, Kanoyton, Cipriano, Parnell, Raliski, Rowe, Hunter and Ross-Hammond. 2

6 Nays: Abstain: None None Commissioner Fuller moved to reconvene into the public meeting and stated that only legal matters requiring the provision of legal advice and briefings by staff members or consultants as provided by Virginia Code Section (A) were discussed. The motion was properly seconded by Commissioner Moffett. A roll call vote resulted as follows: Ayes: Nays: Abstain: Commissioners Woodbury, Fuller, Wood, West, Pittard, Moffett, Kanoyton, Cipriano, Parnell, Raliski, Rowe, Hunter and Ross-Hammond. None None Public Comment Mr. Mark Geduldig-Yatrofsky was pleased to hear the unveiling of the Core 20 Plan. Ms. Sabrina Calvert asked Commission to review Hampton Roads Transits discipline policy due to her termination. Mr. Harrell stated that he would have staff review and report back to Commission at the next scheduled Commission meeting. Mr. Frank Azzalina, with Hampton Roads Transportation, Inc., (HRTI) shared with the Commission that HRTI would like to be invited to participate in the pilot program that MV Transportation is conducting with Lyft. Mr. Azzalina stated that HRTI is well equipped to provide the service; as of this date HRTI hasn t been invited to participate in the pilot program. Mr. Harrell stated that HRTI will be providing paratransit services in October and that HRTI is part of the solution to HRT s paratransit service. Mr. Harrell stated that MV Transportation, HRT s current paratransit service provider has a relationship with Lyft in other cities and indicated to that they would like to develop a pilot program for very defined paratransit customers and that program is currently being evaluated. Mr. Harrell stated that HRT will bring an update to the next Commission meeting. A motion to close the Public Comment section of the meeting was made by Commissioner Moffett and properly seconded by Commissioner West. A roll call vote resulted as follows: Ayes: Nays: Abstain: Commissioners Woodbury, Fuller, Wood, West, Pittard, Moffett, Kanoyton, Cipriano, Parnell, Raliski, Rowe, Hunter, and Ross-Hammond. None None 3

7 Commissioner Parnell motioned to modify the agenda and remove the first two action items under the Audit & Budget Review section; the August 2017 Financial Report and the proposed FY 18 Operating Budget Amendment. Commissioner Parnell requested that these items be deferred to the Audit & Budget Committee for their review. The motion was properly seconded by Commissioner Rowe. A roll call vote resulted as follows: Ayes: Nays: Abstain: Commissioners Woodbury, Fuller, Wood, West, Pittard, Moffett, Kanoyton, Cipriano, Parnell, Raliski, Rowe, Hunter, and Ross-Hammond. None None Approval of the August 2017 TDCHR Meeting Minutes An amendment to the minutes was requested to correct the location of the August meeting as well as adding an attendee. A motion to approve the August 2017 minutes, as amended, was made by Commissioner West and properly seconded by Commissioner Kanoyton. A roll call vote resulted as follows: Ayes: Nays: Abstain: Commissioners Woodbury, Fuller, West, Pittard, Moffett, Kanoyton, Cipriano, Parnell, Raliski, Rowe, and Ross-Hammond None Hunter, and Wood President s Monthly Report Mr. William Harrell, President and CEO, welcomed everyone to the meeting. Mr. Harrell stated that, to date, no speakers at the Public Meetings have been in opposition to the second phase of the fare increase. Mr. Harrell stated that there was significant public outreach in the following areas: Fare Change Transit Development Plan Norfolk Westside Transit Study Peninsula Corridor Study Mr. Harrell also stated that there was minimal feedback on $0.25 increase in base fare. The following issues were discussed at the Public Outreach meetings: Need to improve Services Rude Operators 4

8 Late Buses HRT s Hold Policy Mr. Harrell stated that Staff is looking for external support to evaluate customer service training and policies. Mr. Harrell also stated that HRT will conduct a series of updates on customer service and policy issues with the Operations & Oversight Committee. Mr. Harrell stated that the Transit Riders Advisory Committee (TRAC) will assist HRT in support of the Mystery Rider Program. Mr. Harrell mentioned that there are several initiatives being developed that will focus on: Customer service Training and operational policies Growing Ridership Budget management & partnership with MFAC Mr. Harrell described the Core 20 Plan including integrated service throughout the region, a new regional funding model with dedicated funding, and better customer amenities to include modern technology. Mr. Harrell stated that the primary purpose of the Core 20 proposal is to connect the region s employment centers via a high frequency bus network. HRT is working to identify the costs associated with implementation of the Core 20 initiative. Mr. Harrell stated that he understands the Financial Management Oversight Review being conducted under the direction of DRPT will soon be complete and presented by the State s consultants in the near future. Mr. Harrell welcomed Councilwoman Andria McClellan, from the City of Norfolk to the Board. Ms. McClellan replaces Commissioner Mr. Paul R. Riddick. COMMITTEE REPORTS Audit and Budget Committee/MFAC The Audit and Budget Committee report was deferred to the October 2017 Commission Meeting. Operations and Oversight Committee Commissioner Fuller, Chair of the Operations and Oversight Committee called on Alesia Cain, Chief Information Officer to give a report. Mr. David Burton, General Counsel, suggested that due to no quorum being established at the Operations & Oversight Committee meeting held earlier in the month, that all contracts be voted on individually. Ms. Cain presented Contract No , Trapeze TransitMaster CAD/AVL System Upgrade and Contract No Trapeze Software & Hardware Maintenance and Support Services to the 5

9 Board. A robust conversation was held regarding details of the contracts to include the expense of the contracts and the need for such an extensive system. Commissioner Wood motioned to defer both Contract No Trapeze TransitMaster CAD/AVL System Upgrade and Contract No Trapeze Software & Hardware Maintenance and Support Services to the October Commission Meeting, so staff could provide additional detail regarding the proposed contracts. Commissioner Parnell seconded the motion. A roll call vote resulted as follows: Ayes: Nays: Commissioners Woodbury, Fuller, Wood, West, Pittard, Moffett, Kanoyton, Cipriano, Parnell, Raliski, Rowe, Hunter, and Ross-Hammond None Abstain: None Commission Fuller called on Ms. Sonya Luther, Assistant Director of Procurement to present Contract No: , Modification No. 3 Northside Administration and Maintenance Facility Renovation, this is a contract modification to increase the Northside Administration and Maintenance Facility Renovation contract by $4,573, to a not-to-exceed amount of $9,512, Ms. Pappas provided an overview of Contract No: , Modification No. 3 Northside Administration and Maintenance Facility Renovation. Commissioner Wood asked if this grant funding could be used for anything other than the renovation. Ms. Pappas stated that the grant funding is dedicated for renovation purposes only. A motion to approve Contract No: , Modification No. 3 Northside Administration and Maintenance Facility Renovation was made by Commissioner Rowe and properly seconded by Commissioner Moffett. A roll call vote resulted as follows: Ayes: Nays: Abstain: Commissioners Woodbury, Fuller, Wood, West, Pittard, Moffett, Kanoyton, Cipriano, Parnell, Raliski, Rowe, and Ross-Hammond None Commissioner Hunter Planning and New Starts Development Committee The Planning and New Starts Committee did not have a meeting this month and no report was given. External/Legislative Advisory Committee Commissioner Kanyoton stated that that the External and Legislative Affairs Committee (ELAC) met prior to the Commission meeting. Commissioner Kanoyton stated that there was an in-depth presentation regarding the Core 20 Program given at the meeting and that Commissioners provided immediate feedback on this high frequency network concept. 6

10 Ms. Kanyoton stated that the legislative team is currently meeting and working with business leaders in the community to push HRT s continued legislative efforts. Ms. Kanoyton stated that the ELAC support staff is gathering a list of concerns from business leaders and community leaders to determine the importance of transit in their respective communities. It was stated that with the feedback from business and community leaders, the ELAC team will be better equipped to meet with legislators regarding the community s stance on transportation. Paratransit Advisory Sub-Committee (PAC) Ms. Janice Taylor stated that the committee did not meet but did provide a brief report. There was some discussion regarding vacancies on the PAC. Transit Ridership Advisory Committee (TRAC) There was no report given by the TRAC. Old and New Business Mr. Harrell stated that in the Commission Package is Resolution , entitled Endorsing the Work of the Transit Capital Projects Revenue Advisory Board for Board approval. Mr. Harrell stated that the advisory board s report to the General Assembly is a fundamental document which creates a preliminary platform to address General Assembly members regarding why transit capital funding is essential for improving our transportation system and maintaining a State of Good Repair. A motion to adopt Resolution , Endorsing the Work of the Transit Capital Projects Revenue Advisory Board was made by Commissioner West and was properly seconded by Commissioner Ross-Hammond. A roll call vote resulted as follows: Ayes: Nays: Abstain: Commissioners Woodbury, Fuller, Wood, West, Pittard, Moffett, Kanoyton, Cipriano, Parnell, Raliski, Rowe, Hunter and Ross-Hammond None None Chairman Woodbury requested that the October Commission meeting be moved back to its original date of October 26, Commissioner Ross-Hammond made a motion to move the October 12, 2017 Commission meeting to its original date of October 26, 2017 and the motion was properly seconded by Commissioner Kanoyton. A roll call vote resulted as follows: Ayes: Nays: Abstain: Commissioners Woodbury, Fuller, Wood, West, Pittard, Moffett, Kanoyton, Cipriano, Parnell, Raliski, Rowe, Hunter and Ross-Hammond None None 7

11 Mr. Harrell stated that he has appointed Ms. Sylvia Shanahan as HRT s Interim Chief Financial Officer of the Transportation District Commission of Hampton Roads, and Interim Treasurer of the Transit Management Company (TMC), Mr. Harrell asked for Board approval of his interim appointment. A motion to approve Ms. Sylvia Shanahan appointment as HRT s Interim Treasurer of the Transportation District Commission of Hampton Roads, and Interim Treasurer of the Transit Management Company was made by Commissioner Fuller and properly seconded by Commissioner Wood. A roll call vote resulted as follows: Ayes: Nays: Abstain: Commissioners Woodbury, Fuller, Wood, West, Pittard, Moffett, Kanoyton, Cipriano, Parnell, Raliski, Rowe, Hunter and Ross-Hammond None None Comments from Commissioners: Commissioner Wood introduce Ms. Tara Reel, Transportation and Transit Planner for the City of Virginia Beach. Commissioner Wood stated that Ms. Reel will be working with Mr. Brian Solis on transportation and transit planning programs, projects and initiatives in the City of Virginia Beach. Adjournment The meeting adjourned at 3:15 p.m. TRANSPORTATION DISTRICT COMMISSION OF HAMPTON ROADS ATTEST: Luis R. Ramos, Commission Secretary October 26, 2017 Patricia P. Woodbury Chairman 8

12 TDCHR Board Meeting September 28,

13 Significant Public Outreach Fare Change Transit Development Plan Norfolk Westside Transit Study Peninsula Corridor Study 2

14 Significant Public Outreach Issues: Minimal Feedback on $0.25 increase in base fare Need to Improve Services Rude Operators Late Buses Hold Policy 3

15 Significant Public Outreach Action: External support to evaluate customer service training, policies, etc. Series of updates to Operations & Oversight Committee Mystery Rider Program 4

16 Strategic Action Plan Snapshot Short Term: Focus on customer service, training, and operational policies. Focus on Growing Ridership Focus on budget management & partnership with MFAC State Financial Management Oversight Review is forthcoming Complete Hampton Renovations 5

17 Strategic Action Plan Snapshot Short Term: Fleet Improvements - New buses will be placed in service - Next Summer Continue Transit Studies to Expand Service External Legislative Outreach & Coalition Building around Legislative Priorities State Capital Funding Regional Transit Funding / Core 20 6

18 Strategic Action Plan Snapshot Mid - Long Term: Better integrated services throughout the region New regional funding model - Dedicated Funding Better customer amenities including technology 7

19 TDCHR Board Meeting September 28,

20 HRT s Social Media Analytics September 1 September 30, 2017 HRT s Total fans: 12,380 Total posts: 25 Impressions: 78,641 Engagements: 789 Clicks: 476 People engaged: 58% female, 42% male Women between most active users 3400 Victoria Boulevard Hampton, VA East 18th Street Norfolk, VA gohrt.com

21 HRT s Total followers: 5,946 Tweets sent: 23 Retweets: 16 Mentions received: 95 Impressions: 20,232 Engagements: 152 Clicks: 11 People engaged: 55% male, 45% Men between most active users 3400 Victoria Boulevard Hampton, VA East 18th Street Norfolk, VA gohrt.com

22 HAMPTON ROADS TRANSIT IMAGINE A SYSTEM Public transit services in Hampton Roads could be better. Much better. I take pride in the work we do. Every week day, Hampton Roads Transit delivers more than 48,000 customers to work, school or along their ordinary errands. Few other regional activities involve as many diverse people on a daily basis as public transit. But our service is just not good enough. What we have today is an inconsistent system of local and express bus routes, with inconsistent service hours and service days as well as a starter light rail system that we don t believe fully meets the existing and potential needs of Hampton Roads. Some cities fund robust transit; Norfolk clearly leads the way in this regard. Newport News, second in transit funding, and Hampton, fourth behind Virginia Beach, are leading on a project to bring bus rapid transit to the Peninsula. But practically speaking, it s years away. When it comes to local bus service, many cities opt for limited service with almost none on weekends; large areas of the region simply have no service at all. I m not complaining. Each city pays what it believes is appropriate. All of them, after all, have other obligations: police, fire, schools and the like. But the way transit is funded means that HRT must cobble together a system based on these unequal contributions. The result? About half of HRT s local buses come just once an hour. That means if you re a little late out the door or the bus comes early you ll likely wait another hour to board. People who are on a schedule know that won t work as a daily commuting option. So, most commuters in Hampton Roads pile into a car. In fact, nearly everyone in this region drives to work alone. This funding system exists because Hampton Roads Transit is really nothing more than a transit contractor. Each city pays for what it can afford, then HRT assembles a system and runs it. But imagine a bus system where customers could count on a core group of routes that delivered 15-minute service frequency during the peak commuting times to all major activity centers in the region. Imagine a system where the service day was the same in each city, so that no matter where you lived in Greenbrier or Ghent you could count on regular bus service to pick you up. Imagine one where customer amenities include even more shelters than the 232 we have installed in the last few years, so that on a rainy day customers would not have to stand in the rain waiting. What business wants its customers standing in the rain? Not ours, I can assure, you, but it s a troublesome fact for us. Imagine if we had the funding for technology that would allow customers to use their smart phones to accurately track and predict the arrival of the next bus. Interestingly, almost all our customers have smart phones, a fact recently uncovered by our Origin and Destination survey.

23 HAMPTON ROADS TRANSIT Next bus arrival is critical as no one wants to stand around and guess when the bus is coming, even though all our customers do. A more reliable bus service like this would make it far easier to reach the military bases, the shipyards, and shopping centers, even the airports. It would connect more workers to jobs, help people save money on their daily commute because taking transit it cheaper than driving. It would help unleash the region s potential. Already, Hampton and Newport News are coordinating on the Peninsula Corridor Study. It has identified two Bus Rapid Transit (BRT) lines along Jefferson Avenue and Mercury Boulevard that would be good candidates to bring high capacity transit to the Peninsula. BRT would provide a faster, more efficient way for people to travel around Hampton and Newport News. Pending approval from city councils and the HRT Commission, we will conduct an environmental review to provide more detail on the benefits and costs of bringing BRT to Hampton Roads. While these big projects are exciting, it s the core local bus service that lies at the heart of regional transit. Hampton Roads Transit has proposed an enhanced local system of the type I just described. We began serious work on this after the failure of the light rail referendum in Virginia Beach. While we were deeply disappointed in that outcome, we know that bus transportation will remain our central business regardless of what happens to light rail or BRT next. But imagine a system on the Peninsula that combines the dedicated right of way travel of BRT with enhanced local bus. Imagine how easy it would be to leave the car at home a few times a week and just enjoy the simple pleasure of letting someone else do the driving. In the absence of dedicated regional funding similar to what supports roads, it will be impossible to have a truly regional system that effectively serves customers as we envision. But imagine the possibilities. Sincerely, William E. Harrell President and CEO Hampton Roads Transit

24 Draft Financial Statement AUGUST 2017 FINANCIAL REPORT FISCAL YEAR 2018

25 REVENUE & RIDERSHIP KPI s AUGUST 2017 Farebox Recovery Ratio Average Cost per Rider 19% $6.30 $6.20 $ % 19% $6.10 Target $6.00 Target Actual $5.90 Actual 17% 17% $5.80 $5.84 $ % $5.60 1

26 OPERATING FINANCIAL STATEMENTS AUGUST 2017 Monthly FISCAL YEAR 2018 Budget Actual Variance Dollars in Thousands Annual Budget YTD Actual Operating Revenue $ 1,500.9 $ 1,450.1 $ (50.7) -3.4% Passenger Revenue $ 17,686.1 $ 2,823.1 $ 14, % (46.0) -41.6% Advertising Revenue 1, $ 1, % (7.2) -3.9% Other Transportation Revenue 2, $ 1, % % Non-Transportation Revenue $ % Non-Operating Revenue Year to Date Variance 1, , % Federal Funding 16, ,928.7 $ 13, % 1, ,625.5 (44.2) -2.6% State Funding 20, ,250.9 $ 16, % 3, ,688.1 (112.4) -3.0% Local Funding 45, ,376.1 $ 38, % $ 8,676.8 $ 8,425.0 $ (251.8) -2.9% TOTAL REVENUE $ 103,296.1 $ 16,896.0 $ 86, % $ 5,370.3 $ 5,221.9 $ % Personnel Services $ 64,133.5 $ 10,569.6 $ 53, % % Contract Services 10, , % 1, % Materials & Supplies 11, , , % (42.6) -47.2% Utilities 1, % % Casualties & Liabilities 4, , % % Purchased Transportation 8, , , % % Other Miscellaneous Expenses 2, , % $ 8,676.8 $ 8,107.5 $ % TOTAL EXPENSE $ 103,296.1 $ 15,956.3 $ 87, % (317.5) OPERATING PROFIT (LOSS) (939.7) 2

27 LOCAL FUNDING AUGUST 2017 FISCAL YEAR 2018 LOCAL FUNDING (Dollars in Thousands) Annual Budget YTD Actual Payments YTD Cost Due to/ (from) HRT Local Funding Chesapeake $ 2,547.6 $ $ $ (23.5) Newport News 7, , ,178.2 (35.2) Hampton 4, Norfolk 19, , ,570.6 (688.1) Portsmouth 2, (46.2) Virginia Beach 7, , ,049.5 (178.5) TOTAL LOCAL FUNDING $ 44,256.6 $ 7,376.1 $ 6,436.4 $ (939.7) 3

28 OPERATING FINANCIAL STATEMENTS AUGUST 2017 Farebox Revenue (in millions) JUL AUG SEPT OCT NOV DEC JAN FEB MAR APR MAY JUNE PASSENGER REVENUE FY17 ACTUAL PASSENGER REVENUE FY18 BUDGET PASSENGER REVENUE FY18 ACTUAL Total Expenses (in millions) JUL AUG SEPT OCT NOV DEC JAN FEB MAR APR MAY JUNE FY17 ACTUAL FY18 BUDGET FY18 ACTUAL 4

29 RIDERSHIP GRAPHS AUGUST ,600,000 BUS 1,400,000 1,200,000 1,000, , , , ,000 - FY15 FY16 FY17 FY

30 RIDERSHIP GRAPHS AUGUST 2017 FERRY 45,000 40,000 35,000 30,000 25,000 20,000 15,000 10,000 5,000 - FY15 FY16 FY17 FY

31 RIDERSHIP GRAPHS AUGUST ,000 LIGHT RAIL 136, , , , , , ,000 FY15 FY16 FY17 FY

32 RIDERSHIP GRAPHS AUGUST ,000 30,000 25,000 20,000 15,000 10,000 5,000 - FY15 PARATRANSIT FY16 FY17 FY

33 PROCUREMENTS BETWEEN $50K-$100K AUGUST 2017 No procurement activity for August

34 Draft Financial Statement SEPTEMBER 2017 FINANCIAL REPORT FISCAL YEAR 2018

35 REVENUE & RIDERSHIP KPI s SEPTEMBER 2017 Farebox Recovery Ratio Average Cost per Rider 21% $ % 19% 20% $6.20 $6.10 $6.00 $ % 17% 16% 17% Target Actual $5.90 $5.80 $5.70 $5.60 $5.82 Target Actual 15% $5.50 1

36 OPERATING FINANCIAL STATEMENTS SEPTEMBER 2017 Monthly FISCAL YEAR 2018 Budget Actual Variance Dollars in Thousands Annual Budget YTD Actual Operating Revenue $ 1,460.7 $ 1,673.0 $ % Passenger Revenue $ 17,686.1 $ 4,496.1 $ 13, % (59.1) -53.6% Advertising Revenue 1, $ 1, % (7.2) -3.9% Other Transportation Revenue 2, $ 1, % % Non-Transportation Revenue $ % Non-Operating Revenue Year to Date Variance 1, , % Federal Funding 16, ,374.3 $ 11, % 1, ,625.5 (44.2) -2.6% State Funding 20, ,876.4 $ 15, % 3, ,688.1 (112.4) -3.0% Local Funding 45, ,064.2 $ 34, % $ 8,604.5 $ 8,679.2 $ % TOTAL REVENUE $ 103,296.1 $ 25,575.3 $ 77, % $ 5,287.1 $ 5,087.5 $ % Personnel Services $ 64,133.5 $ 15,657.1 $ 48, % % Contract Services 10, , , % 1, % Materials & Supplies 11, , , % (12.2) -13.3% Utilities 1, % % Casualties & Liabilities 4, , , % % Purchased Transportation 8, , , % % Other Miscellaneous Expenses 2, , % $ 8,604.5 $ 7,612.0 $ % TOTAL EXPENSE $ 103,296.1 $ 23,568.3 $ 79, % 0.0 1,067.2 (1,067.2) OPERATING PROFIT (LOSS) 0.0 2,007.0 (2,007.0) 2

37 LOCAL FUNDING SEPTEMBER 2017 FISCAL YEAR 2018 LOCAL FUNDING (Dollars in Thousands) Annual Budget YTD Actual Payments YTD Cost Due to/ (from) HRT Local Funding Chesapeake $ 2,547.6 $ $ $ (63.8) Newport News 7, , ,673.1 (146.9) Hampton 4, , ,056.0 (76.7) Norfolk 19, , ,600.1 (1,288.1) Portsmouth 2, (114.1) Virginia Beach 7, , ,524.7 (317.4) TOTAL LOCAL FUNDING $ 44,256.6 $ 11,064.2 $ 9,057.2 $ (2,007.0) 3

38 OPERATING FINANCIAL STATEMENTS SEPTEMBER 2017 Farebox Revenue (in millions) JUL AUG SEPT OCT NOV DEC JAN FEB MAR APR MAY JUNE FY17 ACTUAL FY18 BUDGET FY18 ACTUAL Total Expenses (in millions) JUL AUG SEPT OCT NOV DEC JAN FEB MAR APR MAY JUNE FY17 ACTUAL FY18 BUDGET FY18 ACTUAL 4

39 RIDERSHIP GRAPHS SEPTEMBER ,400,000 BUS 1,200,000 1,000, , , , ,000 - FY15 FY16 FY17 FY

40 RIDERSHIP GRAPHS SEPTEMBER ,000 25,000 20,000 15,000 10,000 5,000 FERRY - FY15 FY16 FY17 FY

41 RIDERSHIP GRAPHS SEPTEMBER 2017 LIGHT RAIL 130, , , , , , , , , , ,000 FY15 FY16 FY17 FY

42 RIDERSHIP GRAPHS SEPTEMBER ,000 31,500 31,000 30,500 30,000 29,500 29,000 28,500 28,000 27,500 27,000 FY15 PARATRANSIT FY16 FY17 FY

43 PROCUREMENTS BETWEEN $50K-$100K SEPTEMBER 2017 September 2017 Contract Number Contract Description Cost Center Funding Source Method of Procurement Award Amount Award Date Awarded Vendor Performance Period Information Technology Research and Advisory Services Technology Operating Sole Source $79, /1/2017 Gartner, Inc. 1 Year 9

44 OPERATING FINANCIAL STATEMENTS SEPTEMBER 2017 (PROPOSED BUDGET REVISION) Operating Revenue Annual Budget Proposed Budget Revision Passenger Revenue $ 17,686.1 $ 17,686.1 $ - 100% Advertising Revenue 1, , % Other Transportation Revenue 2, , % Non-Transportation Revenue % Non-Operating Revenue FISCAL YEAR 2018 Dollars in Thousands Variance Federal Funding 16, , % State Funding 20, , % Local Funding 45, ,256.6 (1,349.1) 97% TOTAL REVENUE $ 103,296.1 $ 101,947.0 $ (1,349.1) 99% Personnel Services $ 64,133.5 $ 64,133.5 $ - 100% Contract Services 10, ,053.2 (1,349.1) 87% Materials & Supplies 11, , % Utilities 1, , % Casualties & Liabilities 4, , % Purchased Transportation 8, , % Other Miscellaneous Expenses 2, , % TOTAL EXPENSE $ 103,296.1 $ 101,947.0 $ (1,349.1) 99% 10

45 Contract No: Title: Bus Repower Services Price: Term: $2,964, Months Acquisition Description: Enter into a contract with a qualified firm to repower thirty-five (35) existing Hampton Roads Transit (HRT) buses for restoration to revenue service by November 30, Background: HRT has a requirement for reliably maintaining a minimum operating bus fleet. To that end, the successful Contractor is required to repower thirty-five (35) existing HRT buses. A bus repower includes the midlife replacement of drive line components and upgrade of the engine cooling system to restore vehicle reliability and fuel efficiency for the remainder of the vehicle s useful life. Repowered bus work shall be completed in like-new condition, incorporate updated safety and convenience features, restore excellent reliability and fuel efficiency, and driving experience to OEM specifications. Contract Approach: A Request for Proposals was issued on May 10, Four (4) proposals were received on July 11, 2017 from the following firms: CoachCrafters, Inc. (CoachCrafters) Cummins Sales and Service (Cummins) ABC Bus, Inc. (ABC) Midwest Bus Corporation (Midwest) Upon review of the technical proposals two (2) firms, CoachCrafters and Midwest, were deemed technically qualified to meet the requirements of the Scope of Work (SOW). Discussions were held with both firms to provide technical clarifications in regard to their proposal, and negotiate for the purpose of a possible award. Discussions/Negotiations focused on components of the exhaust system, clarifying the warranty requirements and other SOW items. At the conclusion of discussions and negotiations, Best and Final Offers (BAFOs) were requested. After review and analysis of the BAFOs received, HRT staff determined that Midwest provided the best value to HRT based on a combination of technical capability and price. The increase in pricing in Midwest s BAFO, is a direct result of clarifications made to the SOW in the BAFO request; however, in order to remain within budget, the number of buses to be repowered was reduced from thirty-seven (37) to thirty-five (35). Midwest s final offer is deemed fair and reasonable based on a price analysis performed and the fact that the pricing was obtained in a competitive environment. A contractor responsibility review confirmed that Midwest is technically and financially capable to perform the work. Midwest, located in Owosso, MI has provided similar services for Capital Area Transportation Authority (CATA) in Lansing, MI; Massachusetts Bay Transportation Authority (MBTA) in Boston, MA; and, Suburban Mobility Authority for Regional Transportation (SMART) in Detroit, MI. The period of performance for this Contract is thirteen (13) months. No DBE goal was established for this solicitation. Cost/Funding: Project Manager: This contract will be funded by grant funds. Michael Perez, Director of Rolling Stock

46 Contract No: Title: Bus Repower Services Price: Term: $2,964, Months Contracting Officer: Sonya Luther, Assistant Director of Procurement Recommendation: It is respectfully recommended that the Commission approve the award of a contract to Midwest Bus Corporation to provide repower services on thirty-five (35) HRT buses in the amount of $2,964, SOLICITATION RESULTS OFFEROR ORIGINAL OFFER BEST AND FINAL OFFER REVSIED BEST AND FINAL OFFER Midwest Bus Corporation $2,982, $3,131, $2,964, CoachCrafters, Inc. $4,469, $3,533, N/A Cummins Sales and Service $5,706, N/A N/A ABC Bus, Inc. $5,907, N/A N/A

47 Contract No: Title: Passenger Amenity Cleaning Services Price: Term: $670, Yr. w/2-1 yr. option Acquisition Description: Enter into a contract with a qualified Contractor to maintain the appearance and cleanliness of passenger amenities at bus stops and light rail stations throughout the service area of Hampton Roads. Background: Hampton Roads Transit has a requirement to maintain the appearance and cleanliness of its passenger amenities at bus stops and light rail stations, which include shelters, benches, trash cans, and the immediate right of way area surrounding stops and stations. Under the terms of this agreement, the Contractor shall provide all cleaning staff, supervision, equipment, tools, materials, transportation for cleaning staff and any other items necessary to perform the cleaning services. Contract Approach: An Invitation for Bids was issued on August 9, Nine (9) bids were received on September 15, 2017 from the following firms: Associated Building Maintenance Co., Inc. Greenworld Diversified Building Services, Inc. LL s Mobile Detail, LLC Eagle Investment Consulting, LLC Star Commercial Janitorial Service, Inc. ETI Environmental, Inc. Supreme Commercial Cleaning Service, LLC Eye 4 Details Professional Services After an evaluation of the bids received, ETI Environmental, Inc. (ETI) was deemed the lowest, responsive (in compliance with submittal requirements) and responsible (capable to perform) bidder; and, is therefore eligible for award. ETI s bid price, in the amount of $670, is deemed fair and reasonable based on a price analysis performed, and the fact that the pricing was obtained in a competitive environment. The total bid price includes an annual allowance of $50,000 for special service requests. Special services may include any standard cleaning services performed outside the normal scheduled frequency, such as preparation for, and cleanup after, winter storms. Special services must be approved by HRT s Project Manager and shall be billed at unit prices established in the Price Schedule. A contractor responsibility review confirmed that ETI is technically and financially capable to perform the work. ETI is located in Virginia Beach, VA and provides similar services for the University of Virginia in Charlottesville and the City of Virginia Beach. ETI also provides these services for HRT satisfactorily. The period of performance for this contract is one (1) base year, with two (2) additional one-year options. A DBE goal of 9% was established for this solicitation and ETI is a DBE firm. The DBE goal has been achieved by ETI and HRT achieved race neutral participation for everything above the goal.

48 Contract No: Title: Passenger Amenity Cleaning Services Price: Term: $670, Yr. w/2-1 yr. option Cost/Funding: Project Manager: This contract will be funded with Operating Funds. Scott Demharter, Director of Facilities Maintenance Contracting Officer: Sonya Luther, Assistant Director of Procurement Recommendation: It is respectfully recommended that the Commission approve the award of a contract to ETI Environmental, Inc. for passenger amenity cleaning services in the not-to-exceed amount of $670, over a three-year period. SOLICITATION RESULTS FIRM TOTAL BID PRICE ETI Environmental, Inc. $670, Star Commercial Janitorial Service, Inc. $672, Supreme Commercial Cleaning Service, LLC $672, Eye 4 Details Professional Services $685, Eagle Investment Consulting, LLC $792, LL s Mobile Detail, LLC $817, Greenworld $900, Diversified Building Services, Inc. $1,217, Associated Building Maintenance Co., Inc. $1,293, ETI s Bid Summary Item Base Year Option Year 1 Option Year 2 Total Passenger Amenity Cleaning Services $223, $223, $223, $670,208.40

49 Contract No.: Title: Trapeze TransitMaster CAD/AVL System Upgrade Price: Term: $1,503, Mos. Acquisition Description: Enter into a sole source contract with Trapeze Software Group, Inc. (Trapeze) for upgrade of HRT s current TransitMaster Computer Aided Dispatch and Automatic Vehicle Locator (CAD/AVL) system. Background: HRT has utilized the TransitMaster CAD/AVL system release 25.1 since 2008 for daily operation of its fixed route bus service and related analysis and reporting. The TransitMaster CAD/AVL System is proprietary to Trapeze and is not released externally. Only Trapeze can provide modifications, upgrades and technical support and maintenance to the System. Under the terms of this agreement, Trapeze shall work closely with HRT staff to design, configure, test, implement, monitor and support the upgrade of the advanced communications TransitMaster system. The upgraded system, shall provide enhanced functionality for all functions and interfaces of HRT s current system. Additionally, Trapeze shall register HRT as the licensee on all licenses and warranties for third-party software and hardware that is a part of the upgraded ACS. Contract Approach: Due to the specific requirements of this solicitation, full and open competition was not a feasible method of Procurement. Sole Source procurements are accomplished through solicitation and acceptance of a proposal from only one source. A solicitation was issued on January 26, Trapeze provided a responsive proposal on March 10, 2017 in the amount of $1,519, This amount includes all computing hardware replacement, software upgrades, professional services, training and other direct expenses associated with the system upgrade. This price also included a discount of $105, (6.4%). In order to obtain the most favorable pricing, a decision was made to conduct negotiations with Trapeze. Negotiations focused on reducing the cost allocated for professional services, increasing the discount being offered; and, clarifications to the terms and conditions of the RFP. As a result of the negotiations, Trapeze increased the discount being offered to $121, (7.4%) which resulted in a total decrease in their proposal of $15,646 (1%) from $1,519, to $1,503, Based on the result of the negotiations and a price analysis performed Trapeze s Best and Final Offer is deemed fair and reasonable. Additionally, Trapeze has certified that the pricing being offered HRT are in line with pricing offered other customers with similar requirements. A contractor responsibility review confirmed that Trapeze is technically and financially capable to perform the work. Trapeze is located in Cedar Rapids, Iowa, and has provided similar services to HRT satisfactorily. The Contract period of performance is eighteen (18) months. Cost/Funding: This contract will be funded with Grant Funds. Project Manager: Kamlesh Chowdhary, Director of ITS Services

50 Contract No.: Title: Trapeze TransitMaster CAD/AVL System Upgrade Price: Term: $1,503, Mos. Contracting Officer: Fevrier Valmond, Contract Specialist Recommendation: It is respectfully recommended that the Commission approve the award of a sole source contract to Trapeze Software Group, Inc. to upgrade HRT s current TransitMaster CAD/AVL system in the not-to-exceed amount of $1,503, ATTACHMENT 1 SOLICITATION RESULT Original Proposed Price Best and Final Offer $1,519, $1,503,935.63

51 Contract No.: Title: Trapeze Software and Hardware Maintenance and Support Services Price: Term: $1,869,988 1Yr. w/4 1-yr Options Acquisition Description: Enter into a sole source contract with Trapeze Software Group, Inc. (Trapeze) for maintenance and support services for Hampton Roads Transit s TransitMaster Advanced Communication Systems (TransitMaster). Background: TransitMaster is a Computer Aided Dispatch and Automatic Vehicle Locator (CAD/AVL) system utilized by HRT since TransitMaster hardware and software are installed on all HRT buses and is essential for daily operation of its fixed route bus services. Services to be provided under this Contract will cover all fixed side computing infrastructure and all hardware and software installed on the buses. The system is also used by various departments within HRT for reporting and analysis. Contract Approach: Due to the specific requirements of this solicitation, full and open competition was not a feasible method of Procurement. The TransitMaster CAD/AVL System is proprietary to Trapeze and is not released externally. Technical support and maintenance to the System are provided exclusively by Trapeze Group. Sole Source procurements are accomplished through solicitation and acceptance of a proposal from only one source. A solicitation was issued on July 20, Trapeze provided a responsive proposal on July 26, 2017 in the amount of $2,077,761. In order to obtain the most favorable pricing, a decision was made to conduct negotiations with Trapeze. Negotiations focused on reducing maintenance and support costs for the base year of the contract; and, clarifications to the terms and conditions of the RFP. As a result of the negotiations, Trapeze reduced its total price by $207,773 (10%) from $2,077,761 to $1,869,988. Trapeze s Best and Final offer is deemed fair and reasonable based on the results of the negotiations and a price analysis performed. Additionally, Trapeze has certified that the pricing being offered to HRT are in line with pricing offered other customers with similar requirements. A contractor responsibility review confirmed that Trapeze is technically and financially capable to perform the work. Trapeze is located in Cedar Rapids, Iowa and has provided maintenance and support services to HRT satisfactorily. The Contract period of performance is one (1) base year, with four (4) additional one-year options. Cost/Funding: Project Manager: This contract will be funded with Operating Funds. Kamlesh Chowdhary, Director of ITS Services

52 Contract No.: Title: Trapeze Software and Hardware Maintenance and Support Services Price: Term: $1,869,988 1Yr. w/4 1-yr Options Contracting Officer: Fevrier Valmond, Contract Specialist Recommendation: It is respectfully recommended that the Commission approve the award of a sole source contract to Trapeze Software Group, Inc., to provide software and hardware maintenance and support services for HRT s TransitMaster CAD/AVL System in the not-toexceed amount of $1,869,988 over a five (5) year period. ATTACHMENT 1 SOLICITATION RESULTS Contract Term Proposed Price Best and Final Offer Base Year $376,091 $338,482 Option Year 1 $395,130 $355,617 Option Year 2 $414,332 $372,900 Option Year 3 $435,299 $391,770 Option Year 4 $456,909 $411,219 TOTAL PRICE $2,077,761 $1,869,988

53 TITLE VI PROGRAM UPDATE 2017 SERVICE CHANGES TDCHR October 26, 2017

54 PROGRAM UPDATE: PURPOSE TITLE VI OVERVIEW PROVIDE UPDATE/INFORMATION TO THE TDCHR NO ACTION IS REQUIRED PROVIDE AN UPDATE ON STATUS OF TITLE VI PROGRAM WITH THE FEDERAL TRANSIT ADMINISTRATION 2017 SERVICE CHANGES SERVICE CHANGES IN 2018 POTENTIAL TITLE VI IMPACTS 2

55 WHAT IS TITLE VI? TITLE VI OF THE CIVIL RIGHTS ACT OF 1964 PROTECTS PEOPLE FROM DISCRIMINATION BASED ON: RACE COLOR NATIONAL ORIGIN EXECUTIVE ORDER IDENTIFYING AND ADDRESSING, AS APPROPRIATE, DISPROPORTIONATELY HIGH AND ADVERSE HEALTH OR ENVIRONMENTALEFFECTSOFPROGRAMS, POLICIES, AND PROGRAMS ON MINORITY AND/OR LOW INCOME POPULATIONS. 3

56 PROGRAM STATUS FTA UPDATE

57 FTA APPROVED DOCUMENTS PROCEDURES & COMPLAINT FORM 5

58 SYSTEM OVERVIEW AND POPULATION INFORMATION 6

59 HRT SYSTEM OVERVIEW COMMUNITIES SERVED: CHESAPEAKE, HAMPTON, NEWPORT NEWS, NORFOLK, PORTSMOUTH,VIRGINIA BEACH PASSENGER TRIPS (FY16): 15.2 MILLION COMMUNITY SIZE: 1.33MILLION MINORITY PERCENTAGE: 47.1% LOW INCOME PERCENTAGE: 20.5% 7

60 POPULATION ETHNICITY CHARACTERISTICS 2017 TITLE VI POPULATION HRT SERVICE AREA MINORITY STATUS 2014 TITLE VI POPULATION 8

61 INCOME CHARACTERISTICS HRT SERVICE AREA 2017 TITLE VI POPULATION Total Population People Below 150% of Poverty Line 2014 TITLE VI POPULATION Low-Income Percentage 1,332, , % Total Population People Below 150% of Poverty Line Low-Income Percentage LOW-INCOME THRESHOLD Persons in Family Low Income Threshold HRT SERVICE AREA 1 $18,106 2 $23,068 3 $28,275 4 $36,345 5 $43,042 6 $48,709 7 $55,390 8 $61, $73,531 1,262, , % 9

62 2017 SERVICE CHANGES AND UPDATES 10

63 SERVICE CHANGES: SUMMER 2017 MAJOR SERVICE CHANGES: REDUCTION OF WEEKEND SERVICE ROUTE 119 ELIMINATION OF VB WAVE ROUTE 32 SHOPPERS SHUTTLE CREATION OF PILOT VB WAVE ROUTE 35 ROUTE CHARACTERISTICS HRT SERVICE AREA (CENSUS/ACS) ROUTE 119 SERVICE AREA (CENSUS/ACS)) HRT RIDERS (2014 O&D) ROUTE 119 RIDERS (2014 O&D SURVEY) MINORITY 47% 43% 81% 89.7% LOW-INCOME 20.5% 23% 62% 60.0% 11

64 SERVICE CHANGES: SUMMER 2017 WAVE (PILOT) ROUTE 35 CHARACTERISTICS HRT SERVICE AREA (CENSUS/ACS)) ROUTE 35 SERVICE AREA (CENSUS/ACS)) HRT RIDERS (2014 O&D) ROUTE 35 RIDERS MINORITY 47% 10% 81% Unknown- new route Unknown- new route LOW-INCOME 20.5% 23% 62% WAVE ROUTE 32 CHARACTERISTICS HRT SERVICE AREA (CENSUS/ACS)) ROUTE 32 SERVICE AREA (CENSUS/ACS)) HRT RIDERS (2014 O&D) ROUTE 32 RIDERS (2014 O&D SURVEY) MINORITY 47% 31% 72.3% 58.6% LOW-INCOME 20.5% 21%

65 TITLE VI FINDINGS: SUMMER 2017 HRT SERVICE AREA HRT SERVICE AREA ROUTE 119 SERVICE AREA MINORITY 47% 43% LOW- INCOME 20.5% 23% HRT Service Area Route 32 Service Area Minority 47% 31% Low Income 20.5% 21% ROUTE 35 SERVICE AREA MINORITY 47% 10% LOW INCOME 20.5% 23% ROUTE 119 FINDINGS: TheimpacttothosewithintheserviceareaoftheRoute119serviceareaisnot greater than the 5% threshold for minority populations, with a 5% difference. The percentage of minorities identified in the Route 119 service area is lower than the HRT service area. In accordance with HRT s policy, this suggests that the Route 119 will not generate disparate impacts or a disproportionate burden to minority populations nor a disproportionate burden to low income populations. ROUTE 32 FINDINGS: The impact to the those within the service area of the Route 32 service area is greater than the 5% threshold for minority populations, with a 16% difference. However, the percentage of minority residents in the Route 32 service area is lower than the HRT service area.this suggests that the Route 32 will not generate disparate impacts to minority populations nor a disproportionate burden to low income populations. ROUTE 35 FINDINGS: The impact to the those within the service area of the Route 35 service area is greater than the 5% threshold for minority populations, with a 37% difference. However, the percentage of minority residents in the Route 35 service area is lower than the HRT service area.this suggests that the Route 35 will not generate disparate impacts to minority population nor a disproportionate burden to low income populations. 13

66 SERVICE CHANGES: OCTOBER 2017 MAJOR SERVICE CHANGES: REDUCTION AND/OR MODIFICATION CHANGES TO ROUTES: NOT CONSIDERED AS MAJOR SERVICE CHANGES 14

67 FEDERAL TRANSIT ADMINISTRATION & FUTURE BOARD CONSIDERATIONS

68 FUTURE BOARD CONSIDERATIONS MAY 2018 SERVICE BOARD CHANGES POTENTIAL TITLE VI IMPACTS REQUEST TO FTA TO UPDATE PROGRAM 16

69 TDCHR OCTOBER 26, 2017

70 2017 NORFOLK WESTSIDE TRANSIT STUDY PURPOSE AND NEED Encouraging development and redevelopment And making fiscally responsible transit investments Enhancing mobility and access to key activity centers and the Navy Base

71 EVALUATION FRAMEWORK Identify Potential Alternative Routes 14 Alternatives Tier 1 Screening High Level Quantitative/Qualitative Analysis 2 Alternatives Tier 2 Screening Detailed Quantitative Analysis 1 Alternative Recommended (or No-Build) Alternative Future Comparison with East Side Alternative

72 TIER 1 ALTERNATIVES

73 TIER 1 ALTERNATIVES A l t er nat iv e 1 Length: 6.3 miles A l t er nat iv e 3 Length: 6.5 miles A l t er nat iv e 5 Length: 7.1 miles A lt er nat i ve 7 Length: 7.2 miles A l t er nat iv e 9 Length: 8.8 miles A l t er nat iv e 11 Length: 8.6 miles A l t er nat iv e 2 Length: 6.3 miles A l t er nat iv e 4 Length: 6.5 miles A l t er nat iv e 6 Length: 7.1 miles A lt er nat i ve 8 Length: 8.0 miles A l t er nat iv e 10 Length: 7.2 miles A l t er nat iv e 12 Length: 7.7 miles

74 TIER 1 MODAL ALTERNATIVES Light Rail Transit Modern Streetcar Bus Rapid Transit

75 RESULTS OF TIER 1 EVALUATION

76 EVALUATION PROCESS

77 Summary

78 7- Monticello/Hampton 12- Church/Granby

79 TIER 2 EVALUATION AND NEXT STEPS

80 TIER 2 EVALUATION Environmental Ridership Forecasting Vehicle Storage & Maintenance Traffic & Transportation Flooding and Resiliency Construction & Operational Impacts

81 Public Mtgs. Sept. 20 th & 21th WE ARE HERE! PROJECT SCHEDULE