Healthiest Companies: Linking Wellness and Leadership. Competencies SEBC Annual Educa1on Conference May 19 th :15 pm
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1 SEBC Spring Annual Educa1on 2014 Conference Healthiest Companies: Linking Wellness and Leadership 2016 SEBC Annual Educa1on Conference May 19 th :15 pm Competencies
2 Introduc1ons Moderator Caryn Cook Area Senior Vice President, Health & Welfare ConsulDng Gallagher Benefits Atlanta, GA Speaker Michelle Mumpfield Benefits & Wellness Specialist Asbury AutomoDve Group Duluth, GA Speaker Robyn Smith Vice President, Human Resources Jackson Healthcare AlphareOa, GA
3 Today s Discussion The Journey Successes Challenges/Opportunities Lessons Learned Trending
4 Asbury Automotive Group (NYSE:ABG) Fortune 500 automotive retailer 8 th largest U.S. based franchised auto retailer (1) Over $6.5 billion in total revenues (1) 82 retail locations; 99 franchises 28 vehicle brands (79% luxury / import) Sold over 185,000 retail vehicles (1) Handled over 2.6 million repair orders (1) Operating 25 collision repair centers Mississippi, 8% New Vehicle Revenue by State North Carolina, 9% Missouri, 6% South Carolina, 5% Virginia, 3% Arkansas, 3% Texas, 13% Florida, 34% HQ Georgia, 19% Based on New Vehicle Revenue for Three Months Ended March 31, 2016 Fortune 500 public automotive dealer group (1) For the year ended December 31, 2015 Asbury Automotive Group All rights reserved.
5 Industry & Footprint Automotive Retailer (New & Used) & Automotive Service & Repair 10 Regional Brands Concentrated Primarily in Southeast 8296 Employees
6 Full1me/Part Time Age 5% 11% F 36% 53% % P 60+ Gender Occupa1on 19% 81% M F 29% 15% 56% Auto Service Repair & Drivers AutomoDve Salesperson Office & Clerical
7 Jackson Healthcare Ø 3 rd Largest Healthcare Staffing Company Ø Multiple Companies Ø Over 700 Million Patients Served Ø Over 1,300 Healthcare Facilities Serviced Ø 1,200 Associates Ø Alpharetta Campus Ø Giving Back Ø Work/Life Balance Copyright 2014 Jackson Healthcare 7
8 What Worked.. Engagement Health modified model Health coaches do biometric screening Surcharge approach On-site communicadon investment Weekly communicadon to employees Wellness Champions PromoDng challenges and local events On-site Kiosks
9 Jackson Healthcare Wellness Story Ø Began in 2009 Ø Coliseum Ø Clinic/Health Screenings Ø Farm to Fork Initiative/Organic Garden Ø Medical, EAP, Flu Shots, Smoking Cessations Plan, Disease Management, Health Coaches, Weight Loss Management Ø Work/Life Balance Copyright 2014 Jackson Healthcare 9
10 Jackson Healthcare Wellness Story Live Well at Jackson Healthcare Copyright 2014 Jackson Healthcare 10
11 Year PEPM $518 $555 $567 $634 $557 $480 # Claims >150K HRI Score - Prospec1ve N/A N/A HRI Score - Retrospec1ve N/A N/A Wellness Par1cipa1on N/A N/A 61% 65% 68% 80%
12 Jackson Healthcare Program Success Ø Employee Engagement Ø Health Risk Assessments Ø Compliance Ø Success Stories Ø Reduction in Chronic Diseases Ø Catching of Potential Life Threatening Diseases Early Ø Providers On Site That Work & Play With Associates Ø Medical Claims Reduction Copyright 2014 Jackson Healthcare 12
13 Success/Areas of Opportunity Ø Clinic Ø Coliseum Ø Health Insurance Discounts Ø Discounted Food Choices Ø Medical Premium Discount Ø Personal Health and Wellness Seminars Ø Wellness Rallies Ø Remote Program Copyright 2014 Jackson Healthcare 13
14 Program Roll Out Top Down By Department/Location Wellness Champions Combination of All Other Methods It s All About Culture Behavior is highly influenced by culture, environment and social norms. Culture Behavior Risk Cost
15 Expect The Unexpected.. Ø Farmers Market Born Ø Increased Demand in Clinic/Added Rx Program Ø More Classes in The Coliseum Ø Pick The Right Partner For Your Organization/Culture Ø Redesign The Remote Program Ø Decrease The Healthies Ø Removed The Ciao Bucks Copyright 2014 Jackson Healthcare 15
16 ImplementaDon Challenges Due to diverse workforce Due to geographic locations Due to communication Executive buy in
17 Lessons Learned.. Ø Select a Partner Not a Vendor Ø Select Providers That Mirror Your Culture & Values Ø Brand Your Program Ø Remote Programming Ø Data Warehouse Ø Medical Insurance Discounts Ø Always Be Fluid and Open.. Copyright 2014 Jackson Healthcare 17
18 CommunicaDon is Key Gen Y Early Career Expects technology Prefers muldple focal points in presented informadon Needs guidance and structure Gen X Mid-Career Prefers summarized, visually appealing informadon Seeks advice of peers in similar life stage Late Gen X/Boomers Established Career Prefers pracdcal and factual informadon Prefers individual aoendon Expects to be asked for feedback How have you used technology (wellness related technology, technology games)? Has it made a difference in the success of the program?
19 Employee Engagement Ø Include the Associate Mind, Body & Spirit Ø Smoke Free Campus Ø Fully Stocked Locker Rooms Ø 9 Hole Putting Green Ø Leadership Walks the Talk Ø 10 Minute Stretch Times Ø Pal 5K Run Ø Family Fun Day/Family Dinner Night Ø Live Well at Jackson Healthcare Campaign Copyright 2014 Jackson Healthcare 19
20 Trending Whatever you are thinking about Wellbeing, Engagement and Financial Wellness think BIGGER 20
21 Trending.. Ø Workspace Design Ø Community Engagement Ø Tuition/Adoption Assistance Ø Team Community Projects Ø Ongoing Financial Education Ø Childcare Ø Dog Day Care Copyright 2014 Jackson Healthcare 21
22 Our Cadence at Jackson Healthcare Together, With Hard Work, Proper Physical, and Emotional Nourishment, and The Never-Ending Desire to Learn Can Help Every Individual Realize Their True Potential Copyright 2014 Jackson Healthcare 22
23 Secrets to Success 1 COLLABORATION: Open, Honest, Clear Communication, Share the Journey, Vulnerability 2 3 DON T BE AFRAID TO FAIL: Course Corrections CHOOSE THE RIGHT PARTNERS: Values Must Align
24 QuesDons?
25 Contact Informa1on Moderator Caryn Cook Area Senior Vice President, Health & Welfare ConsulDng Gallagher Benefits Atlanta, GA Speaker Michelle Mumpfield Benefits & Wellness Specialist Asbury AutomoDve Group Duluth, GA Speaker Robyn Smith Vice President, Human Resources Jackson Healthcare AlphareOa, GA
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