An Entrepreneur s Perspective: What s Wrong With My Internet
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1 An Entrepreneur s Perspective: What s Wrong With My Internet Speaker: Gregory Skeete (Founder of Life Engineer/Pilly Pelican Co.) Event: 16 th Caribbean Ministerial Strategic ICT Seminar Host: Caribbean Telecommunications Union Venue: Atlantis, Paradise Island, The Bahamas Date: 29 th November 2017
2 The Uncharted Island Life Engineer Inc. 2
3 What is The Internet? Life Engineer Inc. 3
4 Tools Have One Purpose Life Engineer Inc. 4
5 To Serve People A Caribbean Community that is integrated, inclusive and resilient; driven by knowledge, excellence, innovation and productivity; a Community where every citizen is secure and has the opportunity to realise his or her potential with guaranteed human rights and social justice; and contributes to, and shares in, its economic, social and cultural prosperity ; a Community which is a unified and competitive force in the global arena. The Vision of CARICOM Life Engineer Inc. 5
6 Challenges, Solutions, Actions Understanding & Application Access, Affordability & Quality The Internet Trust & Governance Supporting Infrastructure & Ecosystem Life Engineer Inc. 6
7 Challenge #1 A Lack of Understanding & Application Life Engineer Inc. 7
8 Who Needs To Understand? Users Leaders & Policy Makers Legal Professionals Finance Professionals Law Enforcement Parents Entrepreneurs Life Engineer Inc. 8
9 Entrepreneurship Being an entrepreneur is like eating glass and staring into the abyss of death. Elon Musk, Founder of Tesla, SpaceX, OpenAI & Neuralink Life Engineer Inc. 9
10 How I Use The Internet? Life Engineer Inc. 10
11 12 E-Business Advantages 1. Global market size and diversity 2. Internet amplifies the Creative Industries 3. Increased Small Business competitiveness 4. Earn Foreign Exchange (+ Tax Credit) 5. Economic and location decentralisation 6. Reduced human resource cost 7. Global talent pool 8. Creation of Digital Assets 9. Ease of near unlimited scalability 10. Business Process Automation Hour Operations 12. Data and Measurement Life Engineer Inc. 11
12 Entrepreneurial Thinking? "Facebook and Twitter were the reason we won this thing. - Brad Parscale (President Donald Trump's Election Campaign Digital Director 2016) Source: Wired.com Life Engineer Inc. 12
13 Tech. Product vs. Tech. Powered 1. Educational 2. Social Network 3. Web Portal (e.g. Search Engine) 4. Blog (Personal & Professional) 5. Content Aggregator 6. Business & Marketing Services 7. E-Commerce 8. Banking & Finance 9. Advocacy & Causes 10. News & Broadcasting 11. Entertainment & Media 12. Informational, Directories & Wiki 13. Community & Forums 14. Data/File Cloud Storage 15. SAAS Software As A Service Life Engineer Inc. 13
14 How Much Money Is Made Online every 30 seconds? Life Engineer Inc. 14
15 How Much Money Is Made Online every 30 seconds? 1.2 million Approx.: 75% Desktop, 25% Mobile By 2021, E-Commerce Sales: USD 4.5 Trillion = 4500 Billion USD $4,500,000,000,000 US GDP = $18.57 trillion (2016) Life Engineer Inc. 15
16 Potential Solutions 1. Public Awareness Campaigns Government Agencies Telecommunications Companies 2. Adjust Educational Curriculum Primary/Secondary/Tertiary Adult Training 3. Strategic Job Creation: Digital Literacy & Technology Development Roles 4. Re-train and Re-tool Workforces 5. Incubator Programs for Internet-powered Startups Life Engineer Inc. 16
17 Challenge #2 Creating User Trust and Leading Governance Life Engineer Inc. 17
18 Pop Quiz: What does this mean? Life Engineer Inc. 18
19 Trust Where Would You Go? Life Engineer Inc. 19
20 Security Security & Equality Technical and Social Ensure every citizen is safe online (Cyber Bullying, Theft, Stalking) Equality Ensure every citizen is given equal opportunity to use the tools available Life Engineer Inc. 20
21 Leadership & Governance Ensuring Net Neutrality - regulations that ensure equal access to the Internet There are no toll roads on the information superhighway. President Barack Obama (2014) Life Engineer Inc. 21
22 Challenge #3 Overall Access, Affordability & Quality Life Engineer Inc. 22
23 Positives Globally Competitive Pricing Reasonable Service Performance High Penetration in many territories Life Engineer Inc. 23
24 Possible Improvements Overall regional access/usage level Haiti 12% Barbados/The Bahamas <80% Improved Small Business Internet and Mobile Phone Packages Service Level Guarantees Overall ISP Customer Service Quality Free Secure Wi-Fi Hot Spots Regional Infrastructure Redundancy Life Engineer Inc. 24
25 Technological Infrastructure Improved Internet Exchange Points (IXPs) Reduced Latency and Customer Costs Increased Bandwidth, Speed and Productivity IPV6 Implementation New Opportunities for Innovation E.g. Internet of Things Regional Services Providers Web Hosting, Domain Registrars Let s keep more money in the region! Life Engineer Inc. 25
26 Challenge #4 Developing Supporting Infrastructure & Ecosystem Life Engineer Inc. 26
27 Guess How Much He Earns $1.3 million USD/year (2015) 3.8 million Subscribers 2.1 million Views/day Source: YouTube Life Engineer Inc. 27
28 Legal Infrastructure Meeting Requirements: Google (YouTube) Microsoft Stripe Improved Legislation (Copy + Paste?) International Tax Laws Intellectual Property Rights Protection Data Protection Cyber Bullying, Abuse, Digital theft Tax Incentives for Local E-Businesses LAW ENFORCEMENT Life Engineer Inc. 28
29 Financial Infrastructure Effective Payment Processor Access and Global Tax Remittance E.g. Stripe, PayPal Banking Online Infrastructure Integration E.g. Accounting, Taxes Access to Business Credit/Debit Cards Cyber Insurance Availability Life Engineer Inc. 29
30 Government Infrastructure E-Commerce Global Compliance Support Ease of Doing Business via Online Services (e.g. Company Registration) Strategic Inter-departmental Collaboration 1. Telecommunications 2. International Business/Commerce 3. Science & Technology 4. Human Resources 5. Social Care 6. Culture & Creative Industries Life Engineer Inc. 30
31 The Benefits What if we worked together to right the wrongs? Life Engineer Inc. 31
32 Benefits of Solving: Governments 1. Improved Productivity and Ease of Doing Business Rating 2. Creation of New Jobs (Security, Web Maintenance, ICT, Creative Industries) 3. Increase economic performance (Foreign Exchange Earnings) 4. Reduced operational costs 5. Reduced rates of unemployment Life Engineer Inc. 32
33 Benefits of Solving: Telecommunications Companies 1. Increased Total # of Users 2. Increased Customer Lifetime Value 3. Reduced # of Customer Complaints 4. Increased Profitability 5. Increased Customer Retention Life Engineer Inc. 33
34 Benefits of Solving: People 1. Increased national productivity and ease of doing business 2. Increased cyber safety, comfort and security 3. Increased employment rates 4. Increased ease access to education 5. Ease of personal communication Life Engineer Inc. 34
35 Benefits of Solving: Entrepreneurs 1. Reduced difficulty of starting 2. Increased regional and global Market size 3. Increased opportunities for innovation via ICT 4. Increased Legal Protection 5. Increased Profitability Life Engineer Inc. 35
36 Proposed Deliverables 1. Create/Modify a Digital Economy Vision (Small Business inclusive) to align with the CARICOM vision and CTU Vision & Roadmap for Single ICT Space 2. Create and implement strategic campaigns to increase Digital Awareness of average citizens 3. Plan and implement regional education curriculum adjustments to include practical Digital Literacy 4. Determine and implement all required legislation to meet global expectations for International E-Business 5. Conceptualise and implement regional Governmentlead E-Business Compliance Support Agencies and Incubators to assist with effective online startup Life Engineer Inc. 36
37 The Application of Education We will be friends of all, satellites of none. Late Hon. Errol Walton Barrow Fred and Marcia Skeete Gregory Skeete Selwyn and Thora Edwards Life Engineer Inc. 37
38 Creating Caribbean Prosperity Life Engineer Inc. 38
39 Thank You & Let s Connect! Gregory S. Skeete Coach Consultant Creative Speaker gregory.skeete@life.engineer Life Engineer Inc. 39
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