RP75 Volume 4 MUMBAI URBAN TRANSPORT PROJECT (MUTP) Resettlement Implementation Plan for. 5 th Line Mahim - Santacruz Project.

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1 Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized RP75 Volume 4 MUMBAI URBAN TRANSPORT PROJECT (MUTP) Final Report Resettlement Implementation Plan for 5 th Line Mahim - Santacruz Project li Main Report I! Volume-I May 2005 Mumbai Metropolitan Region Development Authority Bandra -Kurla Complex Bandra (East), Mumbai J 1 I; ;..,~~~~_

2 TABLE OF CONTENTS Abbreviations 4 Annexure 5 Executive Summary 6 CHAPTER 1. INTRODUCTION 8 Background 8 Objectives 9 * ~~~Methodology 9 Enumeration of structures and mapping by plane table survey 10 Baseline of Socio-Economic Survey (BSES) 10 -' ~~Consultations 10. PAHs / Land and their entitlement 11 Affected religious and community properties 13 Measures taken to avoid or minimize resettlement LAND AQUISITION 1 4 Introduction 1 4 Land for resettlement BASELINE SOCIO-ECONOMIC CHARACTERISTICS 16 Introduction 16 I~~~~~nmrto Socio Economic fsrcue Profile of admpigb PAPs ln al uvy1 17 Access to Basic Amenities and Health Status 18 Socio Economic data for commercial structures & affected workers 19 Vulnerable households 20 2

3 4. RESETTLEMENT IMPLEMENTATION PLAN 21 Introduction 21 Implementation arrangements 21 Issue of identity cards 26 Cut off date 26 'i Proposed resettlement sites 27 Allotment process 28 Economic Rehabilitation measures & income 28 Community Revolving Fund 29 Religious & community properties 30 Grievance Redressal Mechanism 31 Consultation with PAPs 31 Disclosure of the report 32 Coordination with civil works and resettlement 32 Time table 32 Costs and budget 33 Monitoring arrangements 34 Post Resettlement impact evaluation 34 K.) Improvement in the quality of life of PAHs 34 * ~~Community Environmental Management Plan 35 f )! o}~~~~~~~~~~~~~~~~

4 ABBREVIATIONS.- BMC BSES CBO CE CRF CDO CEMP CHS DP DPR GOM FOB GR GRM IMP MHADA MM MRVC MCGM MMRDA MUTP NGO NOC PAHs PAPs PCC PIC PMC PMU QPR R&R RAP RIP SPARC SJSRY SLAO WB Brihanmumbai Municipal Corporation Baseline Socio-Economic Survey Community Based Organization Chief Engineer Community Revolving Fund Community Development Officer Community Environmental Management Plan Co-operative Housing Society Development Plan Detailed Project Report Government of Maharashtra Foot over-bridges Government Resolution Grievance Redressal mechanism Independent Monitoring Panel Maharashtra Housing Area And Development Authority Mahila Milan Mumbai Rail Vikas Corporation Municipal Corporation of Greater Mumbai Mumbai Metropolitan Regional Development Authority Mumbai Urban Transport Project Non Governmental Organization No Objection certificate Project Affected Households Project Affected Persons Project Co-Ordination Committee Public Information Center Project Management Consultant Project Management Unit Quarterly Progress Report Resettlement and Rehabilitation Resettlement Action Plan Resettlement Implementation Plan Society for Promotion of Area Resource Centres Swarna Jayanti Swayam Rozgar Yojana Special Land Acquisition Officer World Bank 4

5 ANNEXURES The Volume II of the report has following annexes: I List of PAHs with key socio-economic characteristics C - _ I I List of commercial establishments III Minutes of Public Consultation IV Land acquisition details V Data analysis of socioeconomic characteristics VI List of vulnerable households * ~~VII Overview of Government of Maharashtra R & R Policy VIII Maps Layout and plans of permanent buildings IX Details of persons above the age of 60 X Participatory Monitoring Formats xi Quarterly progress report format with physical targets I~~~V Ln custo eal XII Assessment of Economic Rehabilitation Needs 5

6 EXECUTIVE SUMMARY Project Description The Mumbai Urban Transport Project (MUTP) has identified a number of subprojects to strengthen the suburban rail transport and road transport in Greater Mumbar and Mumbai Metropolitan Region (MMR). As a part of MUTP, Mumbai Rail Vikas Corporation (MRVC) has undertaken s an extension of the line between Mahim and Borivali on Western Railway. The 5 th line between Santacruz and Borivali has already been constructed and affected families are resettled. Similarly, the 5 line 0 has also been constructed between Bombay Central and Mahim. This sub-project is extension of 5 th line between Mahim and Santacruz, where it will link up with the constructed lines making it possible to have an independent f 5 h line between Mumbai Central and Borivali. Land Acquisition 2 The total land required for the Mahim-Santacruz sub-project is sq. m. out of which about sq.m. of the land is in the possession of MCGM and sq. m. is in possession of Government of Maharashtra (GOM). The process of transfer of Municipal Corporation of Greater Mumbai (MCGM) land has been initiated and it will be ) ~~transferred to Mumbai Rail Vikas Corporation (MRVC) by MCGM. Out of sq. m. of Government land, sq. m. land is near Mahim creek and will be transferred to MRVC by GOM. The remaining GOM land has been occupied by Muslim grave yard ( sq. in.), Hindu cremation ground ( sq. in.) and private person ( sq. in.) for which teprocess of transferring the land to MRVC has already begun. About 5 % of burial ground and cremation ground land is falling within the alignment and needs to be acquired. The sub-project does not involve any relocation of burial ground and cremation ground. MRVC will ensure that the entire land is transferred to them before the bids are finalized. CoImpact on Structures 3 As a result of this project, total 129 structures will be affected out of which 125 are residential, 2 are purely commercial and 2 are others. The category Others" consists of one balwadi and one Temple. Socio-economic Characteristics I~~~(395 4 The q pavement.,hnuceaingon dwellers of Senapati Bapat 2.0s.m)adpiaepro Marg (Shanti Nagar) were surveyed 470 qin 1996 and draft supplementary BSES was submifted in November In December ps2004 the BSES was updated after finalization of the alignment by the design engineering consultants. Therefore, December 2004 will be treated as cut-off date. There are 18 residential establishments found locked during the BSES which would be verified during the issue of identity cards and the data about them would be updated by June The details of the baseline survey data are available in database maintained by MMRDA and SPARC. 6

7 Proposed Resettlement Site 5 The Ajgaonkar Plot resettlement site having total residential tenements of 1200 and 194 commercial units has been selected for resettlement of people affected by ROB at Jogeshwari South (600 residential tenements), Optimization of Western Railway (180 tenements). MMRDA has decided that the surplus tenements/units will be used for resettlement of residential (125) and commercial (2) structures affected by 5 th line betweeru Mahim and Santacruz. The construction of houses is already in progress and expected to be ready in June Implementation Arrangements 6 This Resettlement Implementation Plan (RIP) has been prepared to ensure that people affected by this project will be allotted adequate infrastructure facilities and economic incentives to improve their living standards during the post resettlement period. The overall responsibility for implementation of this RIP lies with Mumbai Metropolitan Region Development Authority (MMRDA) who will coordinate with all other agencies in the implementation process and oversee the delivery of entitlements to the PAPs. MMRDA will work closely with the NGO, Society for Promotion of Area Resource Centers (SPARC), which has been appointed for all tasks connected with resettlement including providing support in the implementation. The shifting of PAHs for residential and commercial structures is expected to be completed in August The entire resettlement process including registration of Co-operative Housing Societies (CHS), transfer of the title to PAPs and land to CHS, delivery of entitlements such as shifting charges/transfer of Maintenance fund, assistance to economic rehabilitation through Community Revolving Fund (CRF) and impact evaluation of the post resettlement phase will be carried out in about two years. The budget for the implementation of this RIP is estimated to be Rs million. The implementation of this RIP will be monitored through quarterly progress reports (QPR) which will be prepared by MMRDA, SPARC and reviewed by Project Co-Ordination Committee (PCC). 7 I

8 CHAPTER I INTRODUCTION Background 1.1 The Government of Maharashtra (GOM) with financial assistance from the World Bank (WB) has undertaken a medium term investment program called the Mumbai Urban Transport Project (MUTP). The Mumbai Urban Transport Project (MUTP) has identified a number of sub-projects to strengthen the suburban rail transport and road transport in Greater Mumbai and Mumbai Metropolitan Region (MMR) as a whole. MUTP places considerable emphasis on improving public transport including the railway capacity. As a part of MUTP, Mumbai Rail Vikas Corporation (MRVC) has undertaken an extension of the 5th line between Mahim and Borivali on Western Railway. 1.2 This sub-project is extension of 5 th line between Mahim and Santacruz, where it will link up with the constructed lines making it possible to have an independent 5t between Bombay Central and Borivali. The 5th line between Santacruz and Borivali has already been constructed and affected families resettled. Similarly, the 5th line has also been constructed between Bombay Central and Mahim. This sub-project is between Mahim and Santacruz, where it will link up with the constructed lines making it possible to have an independent 5th line between Bombay Central and Borivali. Four additional 9-car rakes or 12-car rakes service could be introduced on this line to enhance the capacity of suburban section of Western Railway. 1.3 The broad components of the project can be grouped under the following heads: * Earthwork for laying of rail tracks between stations * Construction of additional infrastructure at various stations such as New Platforms and extension of existing platforms, Subways, Station building and Booking office, Foot over-bridges (FOB), Extension of level crossings, etc. V * Construction of major and minor bridges at various locations * Construction of important bridge of 2.00 Kms length across Vasai creek * Construction of miscellaneous structures such as drainage, boundary walls etc. * Construction of railway residential quarters line 8

9 * 1.4 This Resettlement Implementation Plan (RIP) describes the details of magnitude of land acquisition and displacement, baseline socio-economic characteristics of the affected persons, entitlements and resettlement assistance, implementation mechanism, budget estimates and a timetable. The present report also highlights measures to be adopted for effective implementation of the resettlement. It has been prepared within the overall framework of Resettlement Action Plan (RAP) that sets out the policy and institutionaf, framework for carrying out R&R of the project. Objectives 1.5 The main objective of this implementation plan is to ensure that people affected by this project will be allotted adequate infrastructure facilities and economic incentives to improve their living standards during the post resettlement period in terms of their income, housing quality, ownership of material assets and access to basic amenities. This will be measured through an independent survey to be carried out one year after the people or commercial structures are resettled in the new place against the baseline characteristics. Methodology 1.6 The following methodology has been adopted in the preparation of this implementation plan: * Study of relevant documents, reports and project alignment maps. * Enumeration of structures and mapping by plane table survey. * Review and analysis of Baseline Socio-economic surveys * Consultations and meetings with PAHs, visits to sites. * Disclosure of draft RIP * Discussions with stakeholders. 1.7 This implementation plan has been prepared considering applicability c'f the Indian legal requirements such as Land Acquisition Act, 1894; MRTP Act, 1966; DC regulations, 1991 for Greater Mumbai, etc. The RIP is prepared with special reference to the R & R Policy of Govt. of Maharashtra which is consistent with the World Bank policies such as OP 4.30, OP 4.20, and OP

10 Enumeration of structures and mapping by plane table survey 1.8 Before the actual baseline survey, all the structures that were likely to be affected by the project were identified and were enumerated considering the ROW and its alignment drawing prepared by the Detailed Project Report (DPR) consultant. The same identification numbers were given to the occupants of the structures for future reference a In addition to this, all the affected structures were reconfirmed by a plane table survey conducted based on the final alignment. Baseline Socio-economic survey (BSES) 1.9 The Baseline Socio-economic survey (BSES) for the pavement dwellers of Senapati Bapat Marg for the settlements at Shanti Nagar, Indira Nagar and Ghas Bazar was submitted in November As the area of Prakash Nagar was not surveyed in November 2003, the supplementary BSES was conducted in December 2004 to include this area after finalization of the alignment by the design engineering consultants. Therefore, November 2003 will be treated as cut-off date for Shanti Nagar, Indira Nagar and Ghas Bazar and December 2004 for Prakash Nagar for 5 th line between Mahim and Santacruz. The BSES was conducted by visiting and consulting the owners or occupants of each and every hutment within the ROW of project and at that time even locked structures were documented after making several visits of those hutments. Based on the BSES, SPARC has recommended MMRDA to issue identity cards for those PAHS who are eligible for getting tenement and commercial units according to R&R policy for MUTP of Government of Maharashtra. The details of the baseline survey data are available in database maintained by MMRDA and SPARC. A profile of key socio-economic data by household wise and commercial unit wise is given in Annexure I and 11 of Volume II respectively. Consultation 1.10 The Resettlement Implementation Plan (RIP) is prepared in close consultations with the owners of the affected residential and commercial structures by holding discussions and meetings at every stage. During consultations, in addition to the list of BSES, maps and details of resettlement site, the copies of Resettlement Action Plan and R&R policy of GoM translated in Marathi were circulated to Project Affected Persons I0

11 (PAPs). The first stage was at the time of preparing the baseline socio-economic survey when the affected groups became aware of the project and its benefits. The further discussions and meetings were held with the affected groups while preparing the RIP by SPARC and M/s Tandon and Associates to take affected groups into confidence and this is a continuous process. The site visit to the Resettlement site was organized by SPARC and M/s Tandon & Associates. The consultation meeting was carried out on February at MMRDA office. All the persons residing in residential and commercial structures affected by the Mahim Santacruz 5 th Line Sub-Project were pleased and showed willingness to shift to the proposed resettlement site and also appreciated for the measures taken by MMRDA in resettling them. The list of PAPs attending the meeting and the minutes of the Meeting along with photo documentation are enclosed as Annex Il/ of Volume II The issues considered during these discussions were related to relocation sites, their entitlements, compensation, economic benefits, process of grievance redressal mechanism including the provision of Independent Monitoring Panel. The RIP prepared incorporating the above discussions, the process to be followed in the RIP and the timetable for different key activities is also shared with the PAHs As the public information and consultation is a continuous process, Public Information Centre set up at MMRDA where the copies of BSES, draft RIP, Community Environment Management Plan (CEMP) and EMP for 5 th line Mahim -Santacruz subproject have been kept and the DPR, and final RIP would be made available for anyone to read and give suggestions and submit their grievances to MMRDA The process of allotment of tenements or commercial units in the building will be undertaken one month prior to allotment of the tenements. The community informed of the need to give preference to the aged, physically handicapped and the sick as envisaged in the R&R policy. Project Affected Households/ Land and their entitlement 1.14 The 125 residential structures and 2 commercial structures would be affected by the proposed sub-project and are eligible for houses and alternative shops respectively The distribution of PAHs and affected lands by impact categories is summarized in Table 11 1

12 1.1. The details of residential structures and commercial structures affected are presented respectively at Annexure I and I1 of Volume II. Table 1.1 Distribution of PAHs and affected lands by impact categories and entitlements Sr. Impact category PAHs Legal compensation Rehabilitation No 1 Residential structure 125 Nil PH/HD/SRD Option: Owners squatters residential: floor space of 20.91sq.m. free of cost 2 Non -resident - Replacement cost of the Nil structure owners structure 3 Commercial units 2 Nil Shops & business area equivalent to existing area with a maximum of 70 sq.m. Out of which sq.m. of area is free of cost. 4 Government Land 3 Cash compensation according Nil to the Rules and regulations of Town Planning Department of c) Government of Maharashtra According to R&R policy, the people affected by this sub-project who are loosing the houses are entitled for sq.m. tenement. The affected shopkeepers are entitled for equivalent area, if affected area is less than sq.m. If the affected area is more than sq.m. The owners would be provided commercial unit up to sq.m. area free of cost and they would be entitled for maximum area up to 70 sq. m. however they have to pay the cost of above sq.m. In addition, there is a provision for providing compensation to those whose travel distances to place of work increases. This compensation would be either in the form of cash or for shifting their household items. It is also proposed to create a separate Community Revolving Fund (CRF) and after seeking the consent of each co-operative housing society. The creation of CRF is a long-term solution which would assist the PAPs to maintain their tenements The Ajgaonkar Plot resettlement site having total residential tenements of 1200 and 194 commercial units has been selected for resettlement of people affected by ROB at Jogeshwari South (600 residential tenements), Optimization of Western Railway (180 tenements). MMRDA has decided that the surplus tenements/units will be used for resettlement of residential 125) and commercial (2) structures affected by 5th line between Mahim and Santacruz. 12

13 1.17 The impact of resettlement on employment opportunities will be closely monitored by community groups themselves and project authorities by keeping track of reemployment of the employees. They will be informed of their entitlements in public meetings and asked to report to MMRDA in case of any difficulties. If they are not reemployed within three months of shifting, they will be given their entitlements a (compensation equivalent to 1 year of income). They would be provided identity cards along with their address so that their employment could be monitored and they could be provided assistance. Religious and community properties 1.18 In the proposed sub-project in the category of 'Others" one balwadi and one Temple are affected. During consultation there was no issue of relocation of temple and balwadi. However, if required, MMRDA in consultation with the PAPs and the CHS will relocate the temple and balwadi at the existing site or at the resettlement site within six months from shifting. However, the exact location of the temple and balwadi within the existing site or resettlement site will be decided in consultation with community after their resettlement. MMRDA will relocate the balwadi and Temple at the resettlement site within six months from shifting. Measures taken to avoid or minimise resettlement 1.19 As the land required for the Mahim Santacruz 5 th Rail line (MSRL) was adjacent to the existing Rail lines, there was no other alternative than to select present alignment. 13

14 CHAPTER II LAND ACQUISITION Introduction 2.1 There was no land acquisition between Santacruz and Borivali. The total land required for the Mahim-Santacruz sub-project is sq.m. out of which about sq.m. of the land is in the possession of MCGM and sq. m. is in possession of Government of Maharashtra (GOM). The process of transfer of MCGM land has been initiated and it will be transferred to Mumbai Rail Vikas Corporation (MRVC) by MCGM. Out of sq. m. of Government land, sq. m. land is near Mahim creek and will be transferred to MRVC by GOM. The remaining GOM land is occupied by Muslim grave yard ( sq. m.), Hindu Smashan bhumi ( sq. m.) and private person ( sq. m.) for which the process of transferring the land to MRVC has already begun. MRVC will ensure that the entire land is transferred to them before the bids are finalized. The details of land required to be acquired between Mahim & Santacruz are given in Table 2.1 Table 2.1 Land required for the Project and status of land acquisition. Sr. Details of Road/Land Length/Area No. 1. Total length of the Rail Lines = 4.5 Kms ) 2. Total land required for the Project = sq. mts. 3. Land already available Nil 4. Remaining to be acquired (2-3) _ sq. 2.2 The total land of about sq. m. would be acquired following the regulatory requirements. The particulars of the land acquisition giving the plot area to be acquired for 5th line Mahim Santacruz sub-project is presented in the Annexure IV of Volume II. Land for resettlement 2.3 The Ajgaonkar Plot resettlement site of sq m area having total residential tenements of 1200 and 194 commercial units has been selected for resettlement of people 14

15 2.4 For the resettlement of affected structures/people of proposed sub-project, 125 -* residential and 2 commercial tenements will be required along with the basic amenities. 15

16 CHAPTER III BASELINE SOCIO-ECONOMIC CHARACTERISTICS Introduction 3.1 The Baseline Socio-economic survey (BSES) for the pavement dwellers of Senapati Bapat Marg for the settlements at Shanti Nagar, Indira Nagar and Ghas Bazar was submitted in November As the area of Prakash Nagar was not surveyed in November 2003, the supplementary BSES was conducted in December 2004 to include this area after finalization of the alignment by the design engineering consultants. Therefore, November 2003 will be treated as cut-off date for Shanti Nagar, Indira Nagar and Ghas Bazar and December 2004 for Prakash Nagar for 5 th line between Mahim and Santacruz. The BSES was conducted by visiting and consulting the owners or occupants of each and every hutment within the ROW of project and at that time even locked structures were documented after making several visits of those hutments. Based on the BSES, SPARC has recommended MMRDA to issue identity cards for those PAHS who are eligible for getting tenement and commercial units according to R&R policy for MUTP of Government of Maharashtra. The details of the baseline survey data are available in database maintained by MMRDA and SPARC. A profile of key socio-economic data by household wise and commercial unit wise is given in Annexure I and 11 of Volume 11 respectively. 3.2 There are 18 residential establishments found locked during the BSES which would be verified during the issue of identity cards and the data about them would be updated by June The details of the data of BSES carried out are available in database maintained by MMRDA and SPARC. 3.3 A total of 129 structures will be affected by 5 th Line Mahim Santacruz Sub-Project of which 125 are residential, 2 are fully commercial and 2 structures are 'Others'. Out of 125 residential structures, 18 households were locked during the survey period; and therefore the survey was conducted for remaining 107 households. The socio-economic data for 107 residential structures is presented in Table 3.1 based on the survey. conducted by SPARC. The detailed analysis of socio-economic characteristics is presented in Annexure V of Volume 11 16

17 . Table 3.1 Key Socio-Economic Profile of PAPs # Indicators % value/figure I Incomes a) Proportion of households with income less than Rs.2500 p.m % b) Proportion of households with only one earner 74.07% c) Proportion of earners with monthly income less than Rs.2500 p.m % E\ d) Average earnings per month for all those employed Rs il Employment and Occupations a) Proportion of persons over 14 who are employed 68.34% b) Proportion of males over 14 who are employed 86.72% c) Proportion of females over 14 who are employed 35.21% d) Proportion of employed persons over 14 who are self-employed 7.66% e) Proportion of employed persons over 14 who are in private service 8.11% Ill Literacy and Education a) Proportion of persons over 6 who are illiterate % b) Proportion of males over 6 who are illiterate % c) Proportion of females over 6 who are illiterate % d) Proportion of males over 6 who have attended or are attending high school (class V-X) % e) Proportion of females over 6 who have attended or are attending 19.48% high school (class V-X) - 30 IV Demographic data. a) Proportion of Hindus 43.52% b) Proportion of Muslim 53.70% c) Proportion of population with Marathi as mother-tongue 11.11% d) Proportion of nuclear families 77.78% e) Average size of family 4.08 persons V Housing Conditions a) Proportion of households with an area up to sq.mtrs % b) Proportion of households with an area more than and up to % sq. mtrs-3 c) Proportion of households with Plastic for roofing % d) Proportion of households with tin for walls % e) Proportion of households with cement for floors % l 17

18 Access to Basic Amenities and Health Status 3.4 The data on access to basic amenities such as electricity, drinking water, maintenance charges, municipal taxes, etc. and health status regarding water borne diseases, loss of working days, hospitalization and death due to illness and medical expenses etc. was collected by SPARC for a total of 108 residential structures and the details of this information has been presented in the Table 3.2 Table 3.2 Details regarding access to basic amenities and health status Sr. Indicator Households Percent Average No. 1. Average monthly expenditure on drinking water 48/125 respondents Rs Average monthly expenditure on electricity 71/125 respondents Rs Average monthly expenditure on maintenance.3 charges No expenditures reported 4. Average monthly expenditure on taxes 1.59 Rs /125 respondents 5. Proportion of households having electricity Independent Metres Shared Metres Unauthorised connections ) No electricity Others _ No response Total Proportion of households having individual toilets Independent Shared l Public Open Space Others No response Total Proportion of households having drinking water sources Independent

19 Shared tap Public tap Well/Tube Well Buy water Others No Response Total Proportion of households paying rent No respondents 9. Average rentmonth for those paying rent No respondents HEALTH STATUS 10. Proportion of households reporting water borne diseases in the last one year Type of Disease Households Percent Typhoid Gastro enteritis Tuberculosis Proportion of families having lost working days due to diseases in last one year Type of Disease Households No. of Percent Days Typhoid Tuberculosis Proportion of families having lost school going days due to diseases in last one Year* Type of Disease Households No. of Days -No response l. l 13. Proportion of families reported hospitalisation due to illness in the last one year* Type of Disease Households No. of Percent l l Days - Tuberculosis Average medical expenses in the last one year: there was only I response and Iso no generalization is possible Note I * I family from Map No. 2 (Indira Nagar-West) reported a death from tuberculosis. Socio-economic data for commercial structures and affected workers. 3.5 There are 2 commercial establishments. Both commercial establishments are manned by owner. Both of these are shops established in One Pan Bidi shop has an area of 5.95 sq. m. & saloon has an area of 9.29 with monthly turnover of Rs. 2000/- and Rs. 3000/- respectively. The socio-economic data for 2 commercial structures is 19

20 based on the survey conducted by SPARC. If the affected area is more than sq.m., the owners would be provided commercial unit up to sq.m. area free of cost and they would be entitled for maximum area up to 70 sq. m. however they have to pay the cost of area above sq.m. Vulnerable Households 3.6 The vulnerable households were identified according to the provisions of R&R policy for providing additional support to vulnerable households and are listed in Annexure VI in Volume II. A summary of the details of vulnerable households is given below in Table 3.4. Table 3.4 Summary of the Vulnerable Households Sr Vulnerable Category Number Of *Per Cent Of No Households Households Households below monthly household income of Rs ) 2 Women headed households not having male of above 21 years Women Headed Households having income upto Rs per month. 4 Non vulnerable (including income not given) * Percentages for each vulnerability factor are calculated as a percentage of the total. m~ ~~bsdo h uvycnutdb PR.I h fetdae smr hn2.1s.. Note: Any one category of vulnerability does not preclude a household from being vulnerable in another category. In fact, the extent of vulnerability is underestimated in the above table because the poverty line has been deflned with reference to. ; prices of goods obtaining several years ago and not adjusted for inflation. Therefore, the statement that more than 41% of households are not vulnerable must be considered in this light. 3.7 The Socio-economic data indicated that about 59 number of PAHs belonged to vulnerable category and the remaining 48 number of PAHs were from non vulnerable category (PAHs whose income was not available are also included). Out of 59 vulnerable PAHs, about 55 PAHs were below poverty line, 8 PAHs was women headed households without a male over 21 years of age. There were 4 Women Headed Households having income upto Rs per month. All the vulnerable people will be given preference in the allotment of tenements and allocation of community revolving fund. 20

21 CHAPTER IV RESETTLEMENT IMPLEMENTATION PLAN Introduction 4.1 The overall objective of this RIP is to ensure that the affected persons are provided assistance and support to enable them to improve their overall living standards in the post resettlement period. Therefore this plan is concerned with the adverse impacts associated with this project and mitigation measures. This RIP demonstrates detailed measures at the sub-project level and describes the implementation arrangements. The RIP is prepa.ed with special reference to the R&R Policy of GOM represented in Annexure - Volume II. VIl of Implementation Arrangements 4.2 Institutional set up: Project Management Unit (PMU) of MMRDA will implement this plan. The details of organizational arrangements are described in RAP (Para 54). The services of NGOs and CBOs will be used extensively to complement the PMU in the implementation process. Society for Promotion of Area Resource Centres (SPARC), which conducted the baseline surveys, has been appointed to provide implementation support for this project. The key tasks of various agencies involved in implementation are summarised below. 4.3 PMU of MMRDA: The overall implementation responsibility lies with MMRDA. It will co-ordinate all other agencies involved in the implementation process and is responsible for the delivery of entitlements, overseeing of the work of NGO, PMC, R&R supervision Consultant, Public Relation firm, etc. and providing logistical support to the Steering Committee and Independent Monitoring Panel (IMP) for reviewing the implementation progress. It is also responsible for generating the quarterly progress reports for management decisions. The Project Director, MUTP will be responsible for implementation of RIP and the co-ordination model for implementation of Resettlement Implementation Plan is given in Figure

22 SPARC: 4.4 The key role of SPARC is to provide implementation support to MMRDA in preparing the PAHs for relocation. It will undertake periodic consultations, issue of identity cards, assistance in the delivery of entitlements, formation of co-operative societies, providing training for managing the societies, assisting the PAHs transferring their various records X such as ration cards, electoral rolls, etc. As change agent, NGO will assist CBOs to organize PAHs and motivate them to participate. 4.5 The SPARC activities in the implementation are summarised below: * To assist the Implementing Agency to prevent new encroachments in the project area. * To help organize training for different groups, particularly to Implementing Agency Officials and PAHs, through regular meetings. * To help PAHs in redressal of their grievances with special reference to vulnerable.- ) groups. * To take initiative in forming Co-operative Housing Societies of the PAHs. * To motivate/support vulnerable groups to participate in income generation activities. -. +* To negotiate and participate in planning and designing of R&R. * To provide feed back from people to the project implementing agency as regards. 3 their expectations and opinions vis-a-vis R&R. * To provide information about various government schemes to improve economic conditions and conducting training programmes for income-generating activities. * To help evaluate the project and guide people in keeping environment and building clean. * To take all measures to ensure transparency. * To organize women for formation of Mahila Milan Groups in the settlements * To improve their overall of life. 22

23 R&R Supervision Consultant 4.6 Project management Unit of MUTP of MMRDA has appointed M/s Ecosmart India Ltd. The key role of Ecosmart India Ltd. is to support MMRDA in the implementation of Resettlement Action Plan and carry out due diligence in the implementation of resettlement program in accordance with the policy provisions and plans through regular monitoring The short description of objectives of assignment of R &R supervision consultant is: * Collection and collation of PAPs and PAHs database: * Verification of robustness of database through field survey; * Improve upon co-ordination, monitoring and reporting system: * Development of implementation manual; * Development of relational database management system; * Capacity building activities within MMRDA, NGOs, and other stakeholders; * Tracking of implementation progress; * Support for preparation of RIPs; * Support for implementation of post resettlement activities. Public Relation Firm 4 7 MMRDA has appointed M/s Clea Public Relation (PR) Firm has been appointed who have commenced the work from April 11, The key role of PR firm is to support in public relations and to ensure that there is free flowing and first-hand information available to the affected residents, traders and concerned third parties to create an environment that is supportive of the process of Resettlement and Rehabilitation The short description of objectives of assignment of PR firm is: * to assess the existing communication efforts, barriers, channels of communication, perceived sources of credibility adopted by the MMRDA for the project.. to augment and enhance the efficacy of the communication effort on the ground for rehabilitation and resettlement efforts. 23 U~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

24 to assist in the management of a Help Desk in collaboration with project authorities by developing a system for regular updating and effective dissemination of information. to develop and maintain media relations in terms of identification of the range of stakeholders, regular media mapping exercises, Maintaining relations with the press, Featuring articles and write-ups, Conceptualization of visuals, developing and updating MUTP Web Site, planning and establishing possible action plans for cnsis management. 24

25 Figure 4.1 Institutional Mechanism for Implementation OF RIP IMP... *High Power Steering Committee Project Coordination Committee World Bank MMRDA Project Director, MUTP I )~~~~~~~~~~~~~~.~~ Chief( R&R) JPD (R &R) JPD (Env) JPD (PR)... s r,, ~~~~~~~~ Clea: ~~~M/S P M (R&R) P M (R&R) C D O Road Railway DyCDO 0 (2) Dy Planner Surveyors (2) Draughtsman/Tracer Computer Operator (2) (2) S P A R C..... M /s E cosm art India Ltd.. 25

26 Issue of Identity cards 4.8 All the PAHs covered in the survey will be issued identity cards with a photograph with a photograph of family members consisting of identification number, use of the structure, address, carpet area, entitlement of the PAHs and year of construction of their'\ affected structure by July One copy of the identity card will be kept with the MMRDA and another with NGO- SPARC. The NGO, MMRDA and PAPs will sign these identity cards. Thereafter, those who are found not in use, locked or closed, would be treated as absentee landlords and would be compensated only for the structure. The issue of identity cards for the 2 commercial establishments will also be completed by July The ID card of occupants of commercial structures would give information about identification number, use of the structure, the area of affected structures, year of construction and entitlement details information about identification number, use of the structure. There are 10 locked residential structures and one commercial structure. These would be verified during issue of identity cards. The data about PAPs in the identity card would be updated by June The work of preparation of identity cards is in progress and the identity cards will be issued before shifting of PAHs to the resettlement site. Cut -off date 4.9 The Baseline Socio-economic survey (BSES) for the pavement dwellers of Senapati Bapat Marg for the settlements at Shanti Nagar, Indira Nagar and Ghas Bazar was submitted in November As the area of Prakash Nagar was not surveyed in November 2003, the supplementary BSES was conducted in December 2004 to include this area after finalization of the alignment by the design engineering consultants. Therefore, November 2003 will be treated as cut-off date for Shanti Nagar, Indira Nagar and Ghas Bazar and December 2004 for Prakash Nagar for 5 th line between Mahim and Santacruz. No structure coming up after that date will be considered for the resettlement. The NGO- SPARC is having regular contact with the PAPs through their representative groups and efforts are made to prevent encroachment by building social pressure. PAPs are informed about their entitlements and R&R policy provisions. Those who have come after the cut-off date would be informed about their non-entitlement and MMRDA would issue a notices giving them reasonable time of three months and opportunity to vacate the land for the project. 26

27 Proposed Resettlement sites 4.10 The Ajgaonkar Plot resettlement site having total residential tenements of 1200 and 194 commercial units has been selected for resettlement of people affected by ROB at Jogeshwari South (600 residential tenements), Optimization of Western Railway (180 N tenements). MMRDA has decided that the surplus tenements/units will be used for resettlement of residential 125) and commercial (2) structures affected by 5 th line between Mahim and Santacruz The details given in Table 4.1 pertain to the entire resettlement site under 'A' option. For R&R of 5 th Line Mahim Santacruz sub-project, 125 residential and 2 commercial tenements are required. Table 4.1 Details of the resettlement site ) 1 Area of the plot ) The net area after deducting set back area, embankment ( Nil) No. of buildings proposed 12 3 Type of structure RCC Column beam, Slab * ; 4 Total number of residential tenements Carpet area of residential tenements 225 Sq.ft. 6 Cost per residential tenement 3.36 lakhs/ten. 7 Total number of shops The construction of houses is already in progress and expected to be ready in March 2005, whereas commercial units will be ready in March The shifting of PAHs is expected to be completed for residential and commercial units in August There are two commercial establishments with area of 5.95 and 9.29 sq.m. The affected shopkeepers will be given equivalent area The shops in the new construction are planned in accordance with the requirement of PAPs. The proposed resettlement site has a provision of allotment of society offices, balwadies and welfare centres. The amenities required have been estimated based on the 27.

28 rate of 1 amenity for every 100 households. In addition to this, the community urban infrastructure facilities water supply, storm water drains, septic tanks, recreational garden and tree plantations will be provided. Layouts and plans of the resettlement site are presented in the Annexure Vill in Volume II Allotment Process 4.15 The Ajgaonkar Plot resettlement site having total residential tenements of 1032 has been selected for resettlement of people affected by ROB at Jogeshwari South (600 residential tenements), Optimisation of Western Railway (180 tenements) and the surplus tenements will be used for resettlement of residential structures affected by 5 TH Line Mahim Santacruz Sub-project. The allotment of tenements and commercial units will be done through consensus keeping some principles in mind. The provision has been made for the shopkeepers affected by 5 TH Line Mahim Santacruz Sub-project in the ground floor of the proposed resettlement site at Asgaonkar Plot. There are about 12 persons with age above 60 and the preference will be given in allotting them the ground floor and first floor tenements. The details of PAHs with persons over the age of 60 years are presented in Annexure IX in Volume II There are about 59 PAHs which belongs to vulnerable category. Out of these about 55 PAHs are below poverty line, 8 PAH is women headed household without a male over 21 years of age, 4 PAH is women headed household having income upto Rs per month and 12 are of 60 and above. They will be provided with additional package of resettlement such as access to credit to help them overcome difficulties on account of resettlement. Economic Rehabilitation Measures and Income Restoration Strategies 4.17 The R&R policy provides for cash compensation for increased travel distance because of relocation support for those losing permanent source of livelihood as also for those employees of business establishments who lose their jobs There are 2 purely commercial establishments the owners of these units will be losing their business establishment and will be offered alternative shops in the new sites. Thus, these affected persons will be established soon. There are only two shops that 28.

29 would be affected by the sub-project. One shop is a Panbidi shop having an area of 5.95 sq. m. and the other shop is a saloon with an area of 9.29 sq. m. which is less than sq. m. The owners of these units will be losing their business establishment and will be offered alternative shops in the new sites. These are family run shops and there are no employees working in these shops. The nature of these shops is such that they can sustain the customer base, as Pan Bidi Shop and Saloon are very much required for anx,, residential settlement and therefore, these shops could be easily relocated within the proposed reseftlement site Azgaonkar plot Individual housing co-operative societies will be given the option of setting up a Community Revolving Fund instead of travel compensation, as the lafter is a long-term solution. A community Revolving Fund will be created through community savings and a project Rs.1000 per households to finance those who are in need of money for starting various business and other activities. Access will also be provided to government anti-poverty schemes like SJSRY and where needed, training facilities for selfemployment An assessment of economic rehabilitation needs at individual HH level will be done within 3-6 months of shifting and additional support for those relocation of households which may not have any source of income will be provided as required. This will be done through participatory manner and according to the provisions of R&R policy of Government of Maharashtra. An assessment of economic rehabilitation needs will be done within 3 to 6 months from shifting through a separate consultant who would be appointed by MMRDA in consultation with the Bank. A draft format for participatory monitoring is furnished in Annexure X of Volume II. Community Revolving Fund 4.21 The objective of giving cash support to PAPs which require to travel more to workplace and which have lost permanent source of livelihood is to mitigate the impact of resettlement on livelihood. The NGO after having series of discussions with these affected communities have proposed an alternative to cash support for extra travel and for loss of livelihoods. The community request, endorsed by the NGO, is that long -term economic rehabilitation should be supported by a Revolving Fund that will provide access to credit for income generation and other needs. The project will Rs per PAH to 29

30 the Revolving Fund and this contribution will be then used to leverage other grants and subsidies from schemes of the Government of India to deal with urban poverty The community and the NGO have both argued that cash support for extra travel and for loss of livelihoods, will not result in long term rehabilitation because the money will be spent on consumption and entitlements will be very difficult to administer. In contrast, l revolving Fund will remain with the community and encourage productive investments for all members of the community. It has also been argued that administering both types of cash support will be extremely difficult for data about places of work is not reliable and estimation of the extent of loss of livelihoods in the informal sector of the economy Is difficult to make. Moreover, such individually varying entitlements may divide the communities who have been working cohesively for successful resettlement. The Government of Mahatrashtra has cleared this scheme The entitlements for increased travel distance to work place and cash allowance for permanent loss of livelihood will be further explained in each individual co-operative housing society's general body meetings, formed in permanent buildings, in presence of SPARC and MMRDA. The policy provision will be explained to members of the society and their consent will be obtained for creation of community fund in lieu of above allowances in the form of resolutions. The community fund will operate at individual co operative housing society level. The concerned society will open a separate bank account for this fund. The society concerned will decide the ways of utilization of this fund for economic rehabilitation activities of their members. Religious and community properties 4.24 In 5 th Line Mahim Santacruz Sub- in the category 'Others" one balwadi and one Temple are affected. These will be taken care of during shifting of PAPs in consultation with PAPs In the proposed sub-project in the category of 'Others" one balwadi and one Temple are affected. During consultation there was no issue of relocation of temple and balwadi. However, if required, MMRDA in consultation with the PAPs and the CHS will relocate the temple and balwadi at the existing site or at the resettlement site within six months from shifting. However, the exact location of the temple and balwadi within the 30

31 existing site or resettlement site will be decided in consultation with community after their resettlement. MMRDA will relocate the balwadi and Temple at the resettlement site within six months from shifting. Grievance Redressal Mechanism 4.26 At each relocation site, public information center has been set up with all records available for public inspection and reference. PAP leaders, women's group members will be available here for resolving disputes and provide their required information to the people According to the R & R policy of GOM, PAHs will be allowed to present theit their grievances. Two stage grievances redressal mechanism is adopted for this purpose. At the first instance a PAH can approach the field level Grievance Redressal Committee (GRC) consisting of an independent member as Chairman, Deputy CDO of MMRDA, representative from implementing agency and representative of the NGO - SPARC. An aggrieved PAH can also approach, on appeal, the high level GRC consisting of an independent member as chairman, CDO of MMRDA, representative from implementing agency and a senior member as representative of the NGO, SPARC. The GRC is already in place and functioning on regular basis. Consultation with PAPs 4.28 The RIP is prepared in close consultations with the owners of the affected residential and commercial structures by holding discussions and meetings at every stage. During consultations, in addition to the list of BSES, maps and details of resettlement site, the copies of Resettlement Action Plan and R&R policy of GoM translated in Marathi, etc. were circulated to PAPs. The first stage was at the time of preparing the baseline socioeconomic survey when the affected groups became aware of the project and its benefits. The further discussions and meetings were held with the affected groups while preparing the RIP by SPARC and M/s Tandon and Associates to take affected groups into confidence and this is a continuous process. The consultation meetings will be carried out on February 11, 2005 in MMRDA office. All the persons residing in residential and commercial structures affected by the 5 TH Line Mahim Santacruz Sub-project were 31