LexisNexis Claims MVR How to Read the Report

Transcription

1 Claims MVR How to Read the Report 07/10 INS0060 LexisNexis Claims MVR How to Read the Report October 2011

2 Claims MVR How to Read the Report 07/10 INS0060 LexisNexis Claims MVR How to Read the Report October 2011 CONFIDENTIAL & PROPRIETARY The recipient of this material (hereinafter "the Material") acknowledges that it contains confidential and proprietary data the disclosure to, or use of which by, third parties will be damaging to LexisNexis and its affiliated companies (hereinafter "LexisNexis "). Therefore, recipient agrees to hold the Material in strictest confidence, not to make use of it other than for the purpose for which it is being provided, to release it only to employees requiring such information, and not to release or disclose it to any other party. Upon request, recipient will return the Material together with all copies and modifications, if any. All names in the text, or on the sample reports and screens shown in this document, are of fictitious persons and entities. Any similarity to the name of any real person, address, school, business or other entity is purely coincidental. LexisNexis and the Knowledge Burst logo are registered trademarks of Reed Elsevier Properties Inc., used under license. C.L.U.E. is a registered trademark of LexisNexis Risk Solutions, Inc. Other products and services may be trademarks or registered trademarks of their respective companies. Copyright 2011 LexisNexis. All rights reserved.

3 How to Read Claims MVR Report INS /20011 Claims MVR SM Report LexisNexis Claims MVR (Driving History) is an automated method of verifying a person's driving history. The Claims MVR contains your order information, individual driver information, and driving history. Sections in the MVR Report This sample LexisNexis Motor Vehicle Report contains the following sections: Claim Number/Quoteback Driver Information Section Driver's License Information Section Miscellaneous State Specific Information Section Driving Record Section LexisNexis Messages Sample LexisNexis Claims MVR Report Claim Number/Quoteback (1) Claim Number - Insurance company claim number that was entered on the request form.

4 (2) Quoteback Account number and suffix of adjuster ordering the report, followed by the order ID. Driver Information This section lists personal information about the driver from your order, and from the DMV. Driver's License Information This section reports additional information about the license from the state DMV. If the license has more than 3 restrictions, the additional restrictions will be shown in the Miscellaneous and State Specific Information section. Miscellaneous and State Specific Information This section includes information provided by the state or other information supplied by LexisNexis. State Information States may send the following types of information in this section: License information Point information Restrictions Endorsements State disclaimers Examples of State Disclaimers: "No violations or departmental actions during this reporting period" "No medical or departmental actions during this reporting period" "No accidents during this reporting period" "Accidents noted on this document shall not be considered determinative of fault or negligence on the part of the individual"

5 Driving Record (3) Type of incident or action: Code Incident/Action Type Code Incident/Action Type ACCI Accident PROB Probation CANC License canceled REIN License reinstated CONV Conviction REVO Revocation DEPT Departmental Action SUSP License suspended DISQ Disqualification UNCL Unclassified F/R Financial Responsibility VIOL Violation MISC Miscellaneous WARN Warning (4) Vio/Sus Date: Date the violation or suspension occurred. (5) Conv/Rein Date: Date of the conviction or license reinstatement. "CPS/SVC" indicates that LexisNexis has provided the Standard Violation Code and description. (6) Description: State DMV description and, when provided, LexisNexis Standard Violation Code (SVC) description. If "CDL: C" appears in this area, it indicates that this is a commercial violation. This information is supplied by the state. LexisNexis provides the "CDL:" indicator to note the commercial incident. (7) Vio/Conv Code: State DMV violation/conviction code. (8) Pts: Total points assigned by the DMV to the driver. Points are not present for every record and state. LexisNexis Messages LexisNexis may send messages regarding the following: Restricted information Examples of LexisNexis messages: "***Restricted Information" This message appears if the driver has restricted personal identification information from being released on his or her MVR. Error messages: If your order encounters an error during processing, an error message will appear on your report indicating the type of problem encountered. In such cases, you will not receive MVR results. If the message begins with "APP ERROR:" or "COMM ERROR:", it indicates that a communications problem occurred before your order could be processed by the MVR application. You should try sending your order again at a later time. If you receive any other error messages, please contact LexisNexis Customer Support at or via orderpoint.support@lexisnexis.com.

6 Copyright 2011 LexisNexis. All rights reserved. Confidential & Proprietary