Contemporary Web Plus, Inc. Appointment-Plus Commissioned Reseller Agreement
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1 This Reseller Agreement, effective, 2007, is made by and between Contemporary Web Plus, Inc. dba ( Contemporary Web Plus or Contemporary Web ), an Arizona corporation and, a corporation (hereinafter referred to as Reseller ). In consideration of the mutual covenants made herein, the sufficiency of which is hereby acknowledged, the parties agree to the terms set forth below. 1. Reseller Functions 1.1. Reseller will function as a COMMISSIONED RESELLER of the on-line appointment software system. Reseller and clients obtained by Reseller will place orders for such system directly with Contemporary Web Plus. Contemporary Web will invoice clients directly for system use. Although clients obtained by Reseller may be referred to herein as Reseller s clients, such reference is for commission identification purposes only and all such clients shall be clients of Contemporary Web Contemporary Web will support clients by providing and phone technical support during regular business hours (M-F 9am to 4pm PST) in accordance with the standard support policies of Contemporary Web Reseller's rights to resell within a specific territory or to specific customers or clients shall not be exclusive unless otherwise agree to in writing Reseller may use Contemporary Web and logos, trademarks, service marks, and copyrighted materials in consideration of fulfilling the Agreement only when approved by Contemporary Web in writing and in advance of each use. This includes but is not limited to representations Reseller may make in responding to bids and custom proposals, as well as developing marketing communications materials to represent the services, or customizing materials provided in print, electronically, or by any other means. 2. Prices 2.1. All prices for systems provided by Contemporary Web Plus are in US dollars Contemporary Web Plus has the right to revise its prices to Reseller clients with thirty (30) days' written notice according the prevailing rate schedule charged for customers Pricing for services to be billed to Reseller s Clients shall initially be the charges set forth in Schedule 1, attached hereto. In the event that specialized pricing for services is requested by Reseller or Reseller s clients (i.e. unlimited companywide pricing), Reseller and Contemporary Web agree to explore such customized pricing options. No such customized pricing shall be applicable unless agreed to by both parties in writing. 3. Sign Up & Commission Payments 3.1. All client accounts are subject to acceptance by Contemporary Web Plus. Contemporary Web Plus will only host sites that are legal in the US. We reserve the right to deny service to any domain, especially sites engaging in spamming, bulk ing, flaming & illegal pornography. Reseller agrees to same Subject to the provisions hereof, Reseller client accounts may be opened upon receipt of this Reseller Agreement. Reseller client accounts may continue to be opened, at the then applicable prevailing rates and charges as long as this agreement is in effect Client accounts to be credited to Reseller for the purposes of commissions under this agreement are the accounts described in Schedule Unless otherwise agreed in writing in accordance with Section 3.9 hereof, Reseller s clients will be invoiced directly by Contemporary Web for all services requested. Monthly payments for services will be made directly to Contemporary Web Plus by the clients of Reseller according to the charges set forth in Schedule 1 as amended from time to time in accordance with Section 2.2 hereof. clients are billed on the first day of each month Commission payments to Reseller for Reseller services hereunder shall be made to Reseller monthly and will be sent out on the 15 th of each month for the preceding calendar month. All such Reseller payments shall be made to Reseller in accordance with the terms set forth in Schedule 3 attached hereto. Concurrent with delivery of the monthly payment referenced herein, Contemporary Web shall deliver to Reseller a report showing the revenues for Reseller s clients generated for each applicable payment period (i.e. calendar month) Since clients are given the first 30 days at no charge, Reseller s first commission payment for a new client will occur after their second month of service. Reseller will not be paid for any clients, accounts or schedules for which payment is not received by Reseller s clients or customers Options Modules requested by Reseller s clients, such as Outlook Export and Point of Sale, will be billed directly to clients by Contemporary Web in accordance with Schedule 1 attached hereto. 1
2 Reseller s client payments made thereon shall also be subject to the commission payment to Reseller in accordance with Schedule 3 attached hereto Custom system modifications requested by Reseller clients, if any, will be billed at the current Contemporary Web hourly rate. The customer will be billed directly by Contemporary Web Plus. Any client payments related thereto shall also be subject to payment to Reseller in accordance with Schedule 3 attached hereto. Due the proprietary nature of, we do not allow Resellers or third party developers to make modifications to the software. Any modifications to must be done by employees of Contemporary Web Plus In the event that any amount remains unpaid by Reseller clients forty-five (45) days after presentation of invoice, Contemporary Web Plus may discontinue, withhold, or suspend services to Reseller clients to whom such unpaid amounts relate. 4. Duties of Reseller Reseller shall use reasonable efforts to solicit orders from all potential clients. Reseller shall be under no obligation to sell or market exclusively the services of. 5. Limitation of Contemporary Web Plus's Obligation & Liability 5.1. Contemporary Web Plus will utilize reasonable efforts to maintain acceptable performance of contracted for services, but Contemporary Web Plus makes absolutely no warranties whatsoever, express or implied, including warranty of merchantability or fitness for a particular purpose. Contemporary Web Plus cannot guarantee continuous service, service at any particular time, or integrity of data stored or transmitted via its system or via the Internet. Contemporary Web Plus will not be liable for the inadvertent disclosure of, or corruption or erasure of, data transmitted or received or stored on its system. Contemporary Web Plus shall not be liable to Reseller or any of its clients, including, but not limited to, losses or damages of any and every nature, resulting from the loss of data, inability to access Internet, or inability to transmit or receive information, caused by, or resulting from, delays, non-deliveries, or service interruptions whether or not caused by the fault or negligence of Contemporary Web Plus Services provided by Contemporary Web Plus to Reseller and Reseller clients shall be deemed accepted for all purposes thirty days after presentation of invoice for such services, if no written claim or objection regarding such services has been received by Contemporary Web Plus within the 30-day period. No claim related to such accepted services shall be raised Contemporary Web Plus's liability to Reseller and any Reseller client for Contemporary Web Plus services is limited to the amount paid to and received by Contemporary Web Plus for services. In no event shall Contemporary Web Plus be liable to Reseller, or any end user or any other entity for any special, consequential (including business interruption), or other damages, however caused, whether for breach of contract, negligence or otherwise, even if Contemporary Web Plus has been advised of the possibility of such damage Reseller will take all necessary measures to preclude Contemporary Web Plus from being made a party to any lawsuit or claim regarding Contemporary Web Plus services provided to any Reseller or end user. Reseller hereby agrees to indemnify and hold harmless Contemporary Web Plus from any and all claims of whatever nature brought by any of Reseller's customers against Contemporary Web Plus in excess of the remedy set forth in Section 5.3 above. 6. Confidentiality Reseller acknowledges that by reason of its relationship with Contemporary Web Plus hereunder, it may have access to certain information and materials relating to Contemporary Web Plus 's business, plans, customers, software technology, and marketing strategies that is confidential and of substantial value to Contemporary Web Plus, which value would be impaired if such information were disclosed to third parties. Reseller agrees that it will not use in any way, for its own account or for the account of any third party, nor disclose to any third party, any such information revealed to it by Contemporary Web Plus. Reseller further agrees that it will take every reasonable precaution to protect the confidentiality of such information. In the event of termination of this agreement, there shall be no use or disclosure by the Reseller of any such confidential information in its possession, and all confidential materials shall be returned to Contemporary Web Plus or destroyed. The provisions of this section shall survive the termination of the agreement for any reason. Upon any breach or threatened breach of this section, Contemporary Web Plus shall be entitled to injunctive relief, which relief shall not be contested by Reseller. 2
3 7. Relationship of the Parties Contemporary Web Plus, Inc. The relationship between Contemporary Web Plus and Reseller is that of vendor and commissioned seller. They shall not be construed as being partners, joint venturers, franchiser/franchisee, or employer/employee. This agreement is a commercial agreement between businesses, not a consumer agreement. Reseller has no authority, apparent or otherwise, to contract for or on behalf of Contemporary Web Plus, or in any other way legally bind Contemporary Web Plus in any fashion, nor shall Reseller be authorized to make any representations about Contemporary Web Plus or its services other than to set forth Contemporary Web Plus's responsibilities as outlined in this agreement. 8. Disputes The parties shall resolve all disputes arising out of this agreement in a spirit of cooperation without formal proceedings. Any dispute which cannot be so resolved (other than the collection of money due on unpaid invoices), other than the injunctive relief referred to in Section 12, shall be subject to mandatory, nonappealable arbitration upon written demand of either party. Arbitration shall take place in Phoenix, AZ, unless the parties mutually agree otherwise in writing. The arbitration shall follow the guidelines established by the American Arbitration Association. 9. Terms & Termination: 9.1. The initial term of this agreement shall commence on the effective date hereof and shall be effective for 1 year. This Agreement shall automatically renew for successive 1-year terms unless written notice of termination is provided 30 days prior to the end such initial term or successive terms. In addition, this agreement may be terminated at any time in one of the following ways: By Contemporary Web Plus, upon thirty (30) days' written notice, if Reseller breaches any material provision of this agreement and has not cured by the end of the 30 days; By Contemporary Web, upon 30 days written notice, if Reseller commences the sale, marketing or distribution of any competitive on-line appointment scheduling software, and Reseller refuses to discontinue marketing such competitive products and/or services by the end of the 30 days; Reseller becomes more than sixty (60) days in arrears in payment of its account, if any, with Contemporary Web Plus; There are instituted bankruptcy or insolvency proceedings against Reseller, which are not vacated within sixty (60) days from the date of filing; Reseller institutes voluntary bankruptcy or insolvency proceedings, or otherwise admits insolvency; Reseller makes an assignment of all or part of its assets for the benefit of creditors; By Contemporary Web Plus immediately, if Reseller attempts to assign all or any part of this Agreement without Contemporary Web Plus's prior written approval; By Contemporary Web Plus immediately, if Reseller fails to cause Contemporary Web Plus to be informed in writing immediately on the happening of any event specified in this section; or By Contemporary Web Plus immediately if the Reseller or Resellers clients use abusive conduct on the system and/or the Internet and its resources as a whole. Contemporary Web Plus and its officers have the authority to define what "abusive conduct" is, and definitions may periodically change or be amended This agreement may be terminated by Reseller, immediately upon giving written notice to Contemporary Web Plus, if: There are instituted bankruptcy or insolvency proceedings against Contemporary Web Plus, which are not vacated within sixty (60) days from the date of filing; Contemporary Web Plus institutes voluntary bankruptcy or insolvency proceedings, or otherwise admits insolvency; Contemporary Web Plus makes an assignment of all or part of its assets for the benefit of creditors; or Contemporary Web Plus fails to cause Reseller to be informed in writing immediately on the happening of any event specified in this section 9.3. In the event of termination of this agreement, Reseller shall be entitled only to commissions on its Reseller client account payments made to Contemporary Web prior to the effective date of the termination. Nothing herein shall be construed as barring Contemporary Web from continuing to service such clients subsequent to termination. 3
4 10. Non-assignability Reseller's rights and obligations under this agreement may not be transferred or assigned directly or indirectly without the prior written consent of Contemporary Web Plus, which consent shall not be unreasonably refused. 11. Partial Invalidity If any provision of this agreement is held to be invalid by a court of competent jurisdiction, then the remaining provisions shall nevertheless remain in full force and effect. Contemporary Web Plus and Reseller agree to renegotiate in good faith any term held invalid and to be bound by mutually agreed substitute provision. 12. Applicable Law, Jurisdictional Matters This agreement is to be governed by and construed under the laws of the State of Arizona. The state courts of the State of Arizona shall have exclusive jurisdiction to adjudicate any non-arbitrable dispute arising out of this agreement. Reseller hereby expressly consents to (1) the jurisdiction of the courts of Arizona and (2) service of process being effective upon it by registered mail sent to the address set forth at the beginning of this document, as may be changed from time to time by written notice actually received by Contemporary Web Plus. 13. Notices Except with respect to service of process as set forth in paragraph 12, all notices may be sent by , fax, or express mail to the address, fax number, or address most recently provided and will be effective upon transmission. Evidence of successful transmission shall be retained. 14. Entire Agreement, Modifications This agreement sets forth the entire agreement and understanding between the parties and merges all prior discussion between them. Contemporary Web Plus may make changes to this agreement upon thirty (30) days' written notice to Reseller, advising of the change and the effective date thereof. Utilization of Contemporary Web Plus products and/or services by Reseller and/or its customers following the effective date of such change shall constitute acceptance by Reseller of such change(s), unless Reseller objects in writing to such changes, in which case the changes shall not take effect until there is written consent to other arrangements by both parties. IN WITNESS WHEREOF, the parties hereto, intending to be legally bound hereby, do hereby execute this instrument, with each signator warranting its authority to enter into this agreement on behalf of the party it represents. Contemporary Web Plus, Inc. Signature Date Reseller Signature Date 4
5 Reseller Information: Company Name Contact Name Address City, State, Zip Phone _ Web Site Address _ 5
6 Schedule 1 Pricing Contemporary Web Plus, Inc. Standard Pricing: Each Commissioned Reseller client account for service is billed a base rate of $39 per month (or $399/year for annual payers). Optional Module Pricing: 1 Domain Name Registration - $30.00 per year Search for and register a domain name (i.e. for Reseller s clients. Client will be the owner of the domain name. 2 Inactive Customer Automatic s - $2.00 per month s will automatically be sent to customers who have not made an appointment in a specified time frame. Customers can set the time frame and can customize the text in the e- mail. $2/month 3 POS Module $10.00 per month The Point of Sale module allows clients to process point of sale transactions. Clients can add an unlimited number of products, coupons, and payment types. $10/month 4 Gift Certificate Module - $10.00 per month Allows your customers to purchase gift certificates through your site. Automatically s the gift certificate to the sender or the recipient. $10/month 5 Outlook Export - $2.00 per month Allows clients to export appointments to their Outlook calendar. $2/month 6 Time Clock - $2.00 per month Allows employees to clock in and out, and run reports to show total work time. $2/month 6
7 Schedule 2 Reseller Client Account Definition A Commissioned Reseller Client Account is defined as follows: 1. Any account created by Reseller through Reseller s control panel. 2. Any account created by Reseller or any other person directly through the website where Reseller is designated as the source of the account. 3. Any account set up by a client referred to by Reseller. In the event that such accounts do not select Reseller as the source of the account during the sign up process, it is Reseller s responsibility to inform and confirm account assignment to Reseller. 7
8 Schedule 3 Reseller Commission Payments Payments shall be made to Reseller for all Reseller client accounts as follows: 1. Contemporary Web shall pay Reseller 25% of all revenues generated by Reseller client accounts and received by Contemporary Web as described in Schedule 2 of this Reseller Agreement for each applicable month. 2. Commission will only be paid to Reseller on active accounts in which monthly payment (or agreed upon specialized/custom payment) has been received. 3. The commission percent applies to the total monthly or yearly fee paid by the client (i.e. it includes Optional modules). 4. In the event that a Reseller client is invoiced and pays on a customized/specialized schedule (i.e. annually) and such Reseller client cancels, any refunds made by Contemporary Web to Reseller clients for such customized payments shall entitle Contemporary Web to charge Reseller back for commissions paid related to the refund. 5. Reseller shall not be entitled to a commission on any Reseller client accounts existing prior to the effective date of this agreement. 6. In the event that Reseller fails to negotiate a payment check from Contemporary Web 180 days after the date of the instrument, such check shall be void. In addition, subsequent commission payment checks shall be held by Contemporary Web until written request is received from Reseller. Any commission amounts not requested after one (1) year from the original commission payment date shall be forfeited. 8
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