SIERRA LEONE STANDARDS BUREAU

Transcription

1 SIERRA LEONE STANDARDS BUREAU Linking Trade Promotion Organizations and National Standards Bodies for Export Success. Presented By Hoki Massaquoi. Scientific Officer, Standards Department.

2 The Role, Structure and Scope of the Organization. The Sierra Leone Standards Bureau created by the Standards Act No. 2 of 1996 (National Provisional Ruling Council Decree, Repeal and Amendment Act No. 3 of 1996) came into force on the 18 th December, The Bureau became operational on the 24 th January 2000 and carried along the functions of the erstwhile Weights and Measures administration of the Ministry of Trade and Industry. The Weights and Measures Act No. 22 of 1961 was created to replace the Weights and Measures Ordinance that existed before Sierra Leone gained independence from the United Kingdom. Sierra Leone Standards Bureau is designated as: National Standards Body; National Certification Body; National Accreditation Body. Mandated to assess, confirm that a product conforms to applicable standards and to ensure that companies demonstrate their technical competence in line with national and international best practices.also, the Certification of products and Accreditation of conformity assessment bodies. The Sierra Leone Standards Bureau is the National Statutory body responsible for standardization and Quality Assurance and services for both the Local Market and for export. We collect and disseminate information on standardization and related matters. We verify weights and measures used in trade and commerce and calibrate industrial and laboratory equipment. We hold the Codex Contact point for Sierra Leone; we prepare, modify or amend specifications/technical Regulations. Our information and enquiry point (established under WTO/TBT) services can help you find answers to your standards and trade related questions. The services of the Sierra Leone Standards Bureau include: - Metrology (calibration and verification of weighing instruments) - Standards Development and implementation of standards in commerce, Trade And Industry - Testing - Conformity Assessments - Product Verification. Thus the overall objectives of the Bureau are as follows: - To protect the consumer by enhancing awareness campaigns and to facilitate the provision of quality products. - To ensure traceability in measurements for international recognition of test and measurement results. - To facilitate fair trade by the development of standards that is needed for economic development. - To promote and coordinate industry competitiveness by providing internally recognized conformity assessment systems

3 - To adopt, review, strengthen, promote and enforce standards to ensure consumer protection. - To provide traceability in measurement to the International systems of units (systeme Internationale-SI) The Bureau has adopted the following standards in order to put in place quality management measures for the export of products; - Codex standards 72 - IEC standards 76 - ISO standards 75 - Private standards such as UNECE and Global Gap are yet to be adopted. The President Agenda for change has placed Agriculture as most priorities for development. The National Export Strategy Paper ( ) includes Agriculture has the key target growth sectors and the mobilisation of Sierra Leone Investment and Export Promotion Agency(SLIPA). The standards Bureau has been mandated to provide standards on fresh fruit and vegetables - UNECE Standards - Euro Gap and other private standards. Sierra Leone has a potential in other agricultural products such as mangoes, oranges, avocado, chillies (hot) pepper, pineapple, palmoil, cashew nut and cassava. Also, Sierra Leone has rich resources of fish, shrimps, lobsters and other cephalopods. However, these cannot be exported to EU Market because of the lack of quality infrastructures in the country more especially to apply the rules the rules and norms of the SPS agreement. Thus, the Sierra Leone Standards Bureau is targeting the development of these Agricultural and Food Standards in order to put in place quality management measures for export our products in the channel of trade. The Bureau has been offering non-sector specific services in entrenching a culture of quality through practical application of standards, training seminars and process development. The Bureau has been linking or collaborating with Centre for Quality Management (CQM) in organizing training seminars in the field of ISO Management Standards, Industrial quality Control, Management Systems implementation, laboratory Testing and Metrology for persons from commercial, Industrial and Public Institutions. In-house training in these areas can be organized upon request to CQM. The most significant gaps in service delivery that exporters have to contend with are as follows: - Information regarding voluntary, market related, mandatory or statutory requirements - Capacity building and advisory service to meet and exceed these requirements economically and consistently - Evidence of compliance with requirements acceptable to buyers and Regulators All organizations must comply with many such requirements to access markets and sell their products. SMEs with fewer resources and limited information may find it especially difficult. The challenge is greater still for enterprises outside the market, particularly in obtaining the right information. This might include compliance with logistical, managerial and financial requirements, and proof of formal product and/or service quality. And in order to remain competitive in aggressive global markets, manufacturers must continue to innovate. Understanding and financing these

4 challenges is crucial, as is estimating the potential profitability of the market and buyer they may have identified. Thus, in Sierra Leone there are gaps for exporters to content with especially in the area of implementation of the SPS and TBT agreements in eliminating technical barriers to trade. Also the establishment of a National Quality Infrastructure in terms of having an accredited laboratories test both locally manufactured and imported goods for compliance with Sierra Leone Standards or International Standards which provides for quality assurance for goods traded in the country. The strategic vision of Sierra Leone Standards Bureau over the next three years is to be a leader in Metrology, Standards, Quality and Testing based on solutions that deliver quality and confidence to the nation. This strategic vision is aligned to the National development priorities especially in the Agricultural and Fisheries sectors for exporting of our agricultural products to the global market which serves as a framework of the trade rule established by WTO and Sierra Leone is a member of WTO. The existing relationship between NSBs and TPOs. The role of the NSBs is well understood by the TPOs in that the TPOs provide primarily intelligence and bring exporters and market together whist the NSBs contribute relevant information on quality and regulatory requirements, demonstrating compliance, and providing conformity assessment services in facilitating export trade. To the exporter, they most comply with the NBSs and TPOs on quality requirements to access markets and sell their products especially compliance interms of logistics, financial requirements, proof of formal product and /or service quality and innovations to compete in the global markets. Also, there should be collaborative actions between the NBSs, TPOs and the exporters, on how to enable the exporters meet and exceed markets requirements with the support of NBSs and TPOs. Thus, we would expect these organizations to have developed strong collaborative systems, since their services would seem to complement each other well. The Sierra Leone Standards Bureau has a collaborative relationship with the counterpart TPO especially in the area of information sharing such as - The use value chain analysis in identifying current and potential collaborative actions - And how to enable exporters meet and exceed market requirements. This relationship were established through consultative meetings and workshop session organized by the Sierra Leone Standards Bureau on the importance of standards and the development of standards on agricultural products and non-food standards in meeting quality criteria for export in the channel of trade. Presently, there is a strong collaboration between the Bureau and TPOs like Sierra Leone Investment Export Promotion Agency (SLIEPA) and Commodity Market Monitory Unit (CMMU) on the area of export promotion of our agricultural products like cocoa, coffee,ginger,cassava,palmoil and fishery products from Sierra Leone. The principal constraints organisation faces interms of linking up with counterpart NSB/TPO is in the area of information sharing, human resource and the funding of

5 collaborative programmes like workshops or training sessions which is important for a nation. It is wordy to note that, before exporting, organizations must obtain export market information relevant to their products or services in export markets so they can make the right decisions about compliance to requirements, or even if it is worth exporting at all. This might include information on potential buyers, market size, competition, price levels, market preferences, the transport and warehousing logistics involved, and so on. In addition, products may have to comply with technical regulations or SPS measures, undergo pre-shipment inspection, and carry product certification marks by law. Alternatively, exporters may have to demonstrate product compliance with voluntary standards (e.g. product certification marks) in order to gain market acceptance. Buyers may also demand compliance with voluntary or private standards as part of their contractual agreements. The smaller the enterprise, the fewer people and less time it will have to research this information, and turn to agencies to do this for them. Having a choice of many agencies can make information available in more places more often, but to know who does what, and best, can be confusing. This has driven many governments to establish and maintain one stop or first stop enquiry shops. Much of the required information can be provided by TPOs and NSBs. Hence, it would make sense to establish collaborative efforts to ensure the seamless delivery of information for business organisation/exporters on exporting. Presently, there is strong collaborative relationship between the Sierra Leone Standards Bureau, SLIEPA, Commodity Monitory Marketing Units (CMMU) and the Sierra Leone Exporters Associations.

6 The Potential FUTURE relationship between NSBs and TPOs. The area of information sharing is the most potential for enhancing/strengthening cooperation between the NSB and TPO. Thus, the NSBs should provide information to the TPOs on Standards, technical regulations, conformity assessment. Also, the NSBs should provide up- to-date or future information on developments through linkages as National Equiry points on SPS/TBT measures, its peers, regional and international standardization organisations and the WTO. For example, in Sierra Leone, the Sierra Leone Standards Bureau has vast amounts of data on standards information and Conformity assessment services through their technical committees and customer databases. The bureau has documentation and information centre and TBT Equiry Point. The Bureau collect and disseminate information on standardization and related matters to business organisations/enterprises and TPOs. They also communicate increasingly through websites, but would also selectively target committee membership, and identified industries and/or industry associations. The TPOs, identifies, collate and make The TPO, on the other hand, identifies, collates, and makes available foreign rather than national market information. It is in touch with many organizations selling to foreign and not just national markets, and is better informed than the NSB about target export markets. TPO expertise lies in information about countries and market conditions, and its outreach should be via its offices abroad, its embassies and other diplomatic representatives. The TPO will also have mechanisms for making information through websites, publications, information centres and targeted distribution systems accessible to exporters.thus, the roles, capabilities and customer bases are overlapping between the NSBs and TPOs. Hence, in enhancing, strengthen cooperation between NSBs and TPOs should consider the following: - Sharing information about markets of interest to exporters (so that NSBs could inform TPOs about data they hold, and TPOs could inform NSBs about markets to target for information gathering) - Sharing information about products and services which exporters wish to sell abroad (so that NSBs can alert TPOs when international discussions about new or amended standards take place, and TPOs can inform NSBs when it would be in the country s interest to participate in such discussions). This would enable NSBs to lobby in the interests of the private sector during the development of international or regional standards Sharing information about technical regulation notifications (if the NSB is the WTO TBT Agreement National Enquiry ) with a wider range of companies so they have the opportunity to comment via the National Enquiry Point to the national authority representatives at the WTO - Referring to and sharing each other s customer database (where national law or customer agreements permit). This would enable NSB and TPO services to be sold or promoted to wider audiences, making each potentially more effective - Making use of both information dissemination systems to broaden access to the information each has available - Linking their respective websites, so that visitors are aware of the existence of the other organization, and connected easily through the link. This also helps traceability through Internet search engines.

7 The possible areas of collaboration related to; i. Preparation and dissemination of information includes; - Sharing of information regarding. Markets of interest to exporters. Products and services which exporters wish to sell. Standards, technical regulations, SPS measures, conformity assessment in target markets. WTO notifications regarding technical regulations and SPS measures - Signposting and linking websites - NSB information on standardization work programme. New standards to be developed. New technical committees to be established. Circulating draft standards for public comment - TPO information dissemination. Websites, publications, targeted distribution lists. Information centres. On food and feeds rapid alert systems problems experienced with exported products in target markets. ii.capacity building services at national level includes; - Enhancing the NQI - Counterpart for donor projects - Advisory services to meet market requirements - Redesign of product, service or packaging - Implementation of management systems (i.e. quality, food safety, environment) - Facilitating consultancy services. iii. Obtaining and demonstrating compliance includes; - TPO to act as facilitator between exporter and service providers such as NSBs and others -NSB provides calibration and conformity assessment services. Inspection. Testing. Certification (product and systems) The following are possible collaborations that should be done to overcome the current challenges and establishing an effective working relationship with the counterpart organization, this includes: - Enhancement of formal communication channels/cooperation through Memorandum of understanding (MoU) or similar - TPO standing members of technical committees for developing standards (national and international) - Mutual representation on governance and advisory structures - Combined seminars, workshops and training opportunities in relation to common interests - Dealing with dumping of low quality products on the home markets - Collaborating to utilize government funds for SME capacity building - Establishing a national working group to discuss and exchange information of mutual interest and benefit

8 My organization will offer the following value-added to the counterpart NSB/TPO: - Agriculture in the areas of business development and trade promotion on how to mobilize, and work with, the private sector to promote development, reduce poverty, and shift from supply side to demand-side interventions - And how to support the productive activities of small producers and marginalized populations in the context of globalization. Thus, developing a value chain for a product or service in a specific country will focus attention on the coordination of fragmented production and distribution systems, and the options open to an enterprise in managing relationships along the chain. It is also an opportunity to identify the points at which TPOs and NSBs could lend support. Any gaps can be easily identified,and programmes to develop appropriate capacities can be established. This may be more valuable to the SME sector than to large exporters already familiar with the sequence of processes and players, who have developed their own methods of dealing with potential gaps. This three generic value chains agriculture, garment manufacturing, and tourism as examples. Thus, in Sierra Leone the Value-chain for agriculture is suitable. Since all TPOs and NSBs face funding, manpower and other constraints, the following are the mechanism that should be employed to establish an effective cooperation and working relationship with the NSB/TPO: - Formalize the cooperation.sign an initial MoU between the chief executive officers of the TPO and NSB committing to the pursuit of meaningful cooperation. Consider representation on each other s boards or councils, in full or in an Observer or exofficio capacity.consider full representation and active involvement on each other s advisory Forums if these exist. Establish a joint national working forum. - Cultivate personal contacts. Visit each organization to review its activities. Send staff representatives to the other headquarter for short periods to fam- Ilarize with issues and constraints, and foster better cooperation among Staff at lower levels. Appoint named individuals in each organization responsible for liaison with The other, and provide the necessary resources - Make data bases work. Post cross-referencing links, with scope notes, on both websites. Use existing international databases to extend own databasesrer.develop closer cooperation between the NSB and TPO, where the NSB, as the custodian of the National WTO Enquiry Points, can use the TPO s extensive contacts and address lists to raise industry awareness of technical regulations in target markets or with main trading partners - Technical regulation and market failures.develop close cooperation between the TPO and the NSB, where the TPO As recipient of rapid alert system information in export markets regarding Product or service quality problems,can use the NSB s know how to help Provide solutions and help industry maintain its market presence R---l-- and

9 - Regional and social networking. Reach out to each client base through inputs to each organization s newslet- Ters, periodicals and other publications. Consider using social networking sites such as LinkedIn and Facebook to Strengthen the contacts between individuals in the two bodies,recognising That human contact mat be the best driver for collaboration. Use regional networking to spread the influence of the NSB and the TPO_ - - Training,workshops,seminars and the like. Organize workshops and/or seminars to sensitize manufacturers and suppliers To quality and technical regulations in target markets on a sectoral basis. Provide awareness and, where relevant, training in HACCP, ISO/IEC 17025, ISO 9001,ISO and14001, and ISO to manufacturers, suppliers, Laboratories (private and public),consultants and quality auditors - particularly When in collaboration with donor organizations that could provide international experts as resource persons. Also, there should be a formal agreement or MoU to serve as guidance for staff of the two organization because Standardization, conformity assessment and technical regulations are constantly changing, it would be appropriate to revisit the agreement at regular intervals which provide an opportunity to review the achievements of the precious year, to determine what has been to greatest benefit to exporters. Thus, interms of coordinating the planned TPO and NSB strategies with overall trade policy, the Ministry of then the initial impetus and in gaining public funding. Trade and Industry Ministry should involved senior policy-making Ministers. If not, the organization may think they are operating in a policy vacuum with poor support from Government Agencies. Hence, aligning government policies to reflect collaborative efforts will also help strengthen the initial impetus and in gaining public funding. The relationship should be a formal arrangement between the NSBs and TPOs because the NSBs and TPOs have specific mandates even though they fall under the Ministry of Trade. The NSB is the custodian of National Standards and the representative of the country in international and regional Standards Organizations that provides conformity assessment services. Whilst the TPO, is the source of much needed market information and acts as a facilitator to support trade. Thus, the combination of these two organizations can provide the support that exporting SMEs require. To achieve an effective cooperation/relationship between my organization, to the counterpart (i.e. the TPOs such as SLIEPA, CMMU), to the exporter and to the potential buyer/investor the following are taken into consideration: - A better understanding at government policy level of the services on offer, reflected in policy documents - A willingness to collaborate by NSB and TPO management - A willingness to connect information systems in a meaningful way - Agreement to provide training and consultancy in standards implementation. Thus, it will be highly beneficial if NSB and TPO organizations in developing countries could cooperate more closely to serve their nations and SMEs sectors better. For example, presently the Sierra Leone Standards Bureau and SLIEPA are having a close collaboration in the area of standardization activities and exporter

10 promotion of our agricultural products in the channel of trade for our exporters and creating a better standard or quality of living for its people..hence, cooperation can lead to stronger and more comprehensive support systems for the export industry of a developing economy like Sierra Leone, enhanced competitiveness for its exporters, and untimely, to a better quality of life all its people. The need in order to get: - Endorsement (e.g.by the Minister) Since the TPOs and NSBs are hosted by different Ministries in some developing economies, every action must be approved by Ministry Officials such as the Ministry of Trade and Industry, and bureaucracy can get in the way of common sense. Thus, in getting an endorsement by the Minister, the TPO and NSB should develop a MoU to be agreed and signed by the Senior Official e.g the Permanent Secretary. This agreement would establish appropriate levels of collaboration on a day-to-day basis, and regulate funding. Similarly, ministries are sometimes split for political expediency and the NQI organizations are allocated to different parts of the split. In both cases the organizations should initiate the appropriate cooperation and communication channels, if necessary, through the relevant ministerial offices. - Resources (financial, human and institutional). If the NSB and TPO have agreed on collaborative efforts such as training, awareness campaigns and monitoring of international standards and Technical regulations The issue should be agreed at the outset to ensure that good intentions are not compromised by any misunderstandings over funding, which is good for country activities if the two organizations to be funded largely by the same Ministry. In this case, the TPO and NSB might help to approach the Ministry jointly and such funding request would be strengthened if the collaborative efforts reflect official government policies. Human resources are vital for formal communications between TPOs and NSBs. Thus, the NSBs operate technical committees that decide on national standards, and should ensure that all communications on committees and Standards development are routinely sent to the TPO. The TPO should designate a secretariat or a specific person to act as the communication channel responsible for sending the information to the appropriate members and customers, and feeding reactions back to the NSB. Reporting on a new technical committee or updating the membership of an established committee might be typical communications. The TPO might also recommend which organizations could contribute to the decision making process. Institutionally, it is wordy to note that the fragmentation of the administration of the administration of technical regulations and SPS measures can be a major issue in developing and develop economies. There is duplication of functions by several Ministries and agencies that may be involved and each may be responsible for regulations in its own area and the coordination between Ministries and the NSB may be weak or nonexistent. This makes it difficult for the exporter to obtain the necessary information and conformity assessment certification. Unless, there is high quality national enquiry points, NSB and TPO information services that can alleviate the situation.

11 Conclusion. Global trade and marketing of goods and services is the framework of the trade rule established by WTO. Developed countries use SPS and TBT in regulating their market, facilitating trade, protecting the consumer and the environment. Less developed countries find it very difficult to implement the SPS and TBT agreements to be implemented to avoid the creation of unnecessary barrier to trade. Also, there is a risk that the growing complexity of quality and regulatory requirement will be a barrier to trade for exporters from developing countries like Sierra Leone, especially for the SMEs sectors. Thus, potential exporters need considerable help with: - Information about the regulatory and market requirement for their product or service - Services to determine compliance of the product or services with requirement - Support in redesigning the product or service until it does comply. Hence, there is need for the NSB and TPO organizations in developing countries to cooperate more closely in serving their nations and SME sectors better. Such cooperation can lead to stronger and effective support systems for the export industry for a developing economy, enhanced competitiveness for its exporters, and, ultimely, to be a better quality of life for all its peoples. Hence, ISO and ITC should continue to support such efforts and refine the information given in publications and promotional activities on export and trade facilitation for developing countries.