Facebook cambodia CIVIC Insights

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1 Facebook cambodia CIVIC Insights September 2016 This Month From September 1 to September 30, 2016, The Asia Foundation s Cambodia Social Media Civic Insights Team followed six media pages, four politicians, three government agencies and two political parties Facebook pages. The pages were selected to sample civic discussions on Facebook in Cambodia. The final selection of the pages was based on the number of page followers using statistics from Socialbakers.com. Some pages were selected manually based on the same criteria. This report provides a snapshot of the topics discussed and level of engagement on those topics. VoDHotNews MoEYS RFI Khmer RFA Khmer CPP Post Khmer ACU VOA Khmer MoCommerce Most Popular Posts 2.00% 4.00% 6.00% ខ នក ត យសប ន ង រ រ ជន កម ក ងគណ ត ភ រដ ស ច ក ម ជ AIPA រដ ន ងច ន ស វ! យអ លព ស គ គណ ត ភ ប ក ត ងអស ច កម ច លរ ម ង ម ខ ស ទ ង ក ត ម ខរ ភ ល ក តស ក តម ន ខ ស ក តវ ស យឯកជន ន ងសហ ន ម ងសហ ន ម ន ងក តយ វជន ម ត! កម ម ខ! ជ ច កម! I m honored to serve and protect Cambodia s interests with the parliamentary delegates of Cambodia during the AIPA summit in Vientiane, Laos. More importantly, all of the Cambodian delegates participated in an equal and happy manner, from the leadership level, the parliament level, private and enterprise sector to the entrepreneurial and youth level. Cambodia moves forward! The Kingdom of Cambodia. Engagement (%) Word Cloud - Frequency of Topics Covered (All Pages) Labor rights Social Media Taxes Traffic accidents Foreign direct investment Labor strikes/protests Property rights Agriculture Extreme Views Banking and microfinance Foreign aid Illegal Fishing Immigration Human trafficking Land titling Freedom of expression Culture of dialogue Mining &sand dredging Border Issues Contest Salary for civil servants Serious crime Administrative reforms Property declaration Social welfare Hydropower dam Traffic law Secondary education Education reform Replacement/promotion of government officials Government strategic plans Human Rights Arrest of Areng activists Praise for the leadership Access to information law Other Issues Other politics Rights for disabled people Public protests/strikes/demonstrations Construction & Real Estate Development Arts and history Announcements National Infrastructure Sports Imports Exports Demining National debt Scholarship announcements Recruitment of government officials Pollution Arrest of activists/community representatives/ngo representative Popularity Union law Forestry Women's rights Training/exhibition/conference Economic growth Education Land Disputes Minimum wage Threat of arrest Climate change Unemployment Forced eviction 2017 Commune Elections Khmer Rouge Tribunal Political scandals Telecommunications Labor migration abroad Farming Waste management Facebook response Traffic congestion Petition National Budget Political Assassination Corruption National Ceremonies Foreign Relations Commodity prices Voters registration Constituent outreach and party organizing Defamation on Facebook 2018 National Elections Other Prakas/directives Personal stories Natural disasters 2016 High school exam Violence against women and children Lawsuits against political opposition Youth in politics and civic engagement Independence of armed forces Indigenous rights Fight against terrorism Political violence against opposition party members Social media death threats Great Quotes Independence of the court Water Bi lateral relations Incitement Garment and footwear industry Khmer Krom issues Public bus Environment Defamation Other accidents Protests Health Illegal logging Banning of public protest Illegal gambling ACU's observation of various government institutes Drug crime Petty crime Official openings Food safety New Laws Lawsuit against civil society Official trips Stock exchange Election law Armed Forces Training Higher education Praise for Cambodia Telecommunication Law Labor Governance at sub national level Labor gap Stripping of opposition party immunity/position Urbanization National ID Issuance Immigration Primary education Trade relations Nepotism NEC reform Election law Voters education programs Economy Entrepreneurship Fisheries Refugee Elections wildlife All Pages Covered News RFA Khmer: Radio Free Asia Khmer RFI Khmer: Radio France International Khmer VOA Khmer: Voice of America Khmer Service Post Khmer: Phnom Penh Post Khmer VoDHotNews: Voice of Democracy Political Parties CPP: Cambodian People s Party : Cambodia National Rescue Party Politicians Government MoEYS: Ministry of Education Youth and Sports MoC: Ministry of Commerce ACU: Anti-corruption Unit Note:, VoDHotNews,, MoEYS, MoCommerce, Anti-corruption unit,, CPP and Post Khmer have not been verified as official Facebook pages. 1

2 Fans by Page - Total Fans as of September, 2016 and Fan Growth From Last Month 1.79% 1.95% 2.66% 2.36% 0.03% 2.29% 1.07% 4.08% CPP ACU MoCommerce VoDHotNews 8, , , , , , , , % MoEYS 1,501, % RFI Khmer 2,445, % 5.59% 4.61% RFA Khmer Post Khmer 3,164,385 3,265,593 3,382, % VoA Khmer 4,414, % 5,717,324 Fan growth ( from last month ) Fan count 0.00 m 1.00 m 2.00 m 3.00 m 4.00 m 5.00 m 6.00 m Fans by Page Type Politician Political Party CPP 8,826 5,717, ,333 3,164, ,070 Total Fans: 9,761,328 Media 762,549 Total Fans: 367,159 Government Agency VoAKhmer 4,414,702 Post Khmer 3,382,229 MoEYS 1,501,676 RFA Khmer 3,265, ,182 VoDHotNews 688,023 Total Fans: 14,943,811 RFI Khmer 2,445,082 ACU 132,350 MoCommerce 639,287 Total Fans: 2,273,313 2

3 Engagement Media Pages Daily Average Engagement Rate and Post Highlights Engagement rate 0.50% 0.45% 0.35% 0.30% 0.25% 0.15% VOA Khmer Post Khmer RFA Khmer RFI Khmer VoDHotNews Dr. Kem Ley s wife, Mrs. Bou Rachna and her four children, left for Bangkok, Thailand. They now receive a refugee status from the UNHCR. Bou Rachna left Cambodia on August 28th. She and her children are waiting for the results from the UN for the third country. Mr. : Protest! Negotiate! If I negotiated, [I] would be a dog. Threaten to protest in order to negotiate! No way. Let s be clear. If you want to negotiate, let s talk honestly. Protest! Negotiate! If I negotiated, [I] would be like a dog! I m telling you. The only place is the national assembly Mr. Christian GAUQUELIN des Pallières, founder of Pour un Sourire d Enfant, passed away this evening at 6:48pm at the age of 82. He founded PSE with his wife in 1995 and had helped thousands of Cambodian children from the Stung Meanchy dump site. The children received education, food and accommodation and other skill training. He was a French national. Because of his charity work, the Cambodian king granted him a Khmer citizenship. The children at PSE called him Papi, meaning grandpa. The senate explained the purchase of rice by Aja A. 0.10% 0.05% 0.00% Daily engagement Politician Pages - Daily Average Engagement Rate and Post Highlights Engagement rate 3.00% 2.50% 2.00% 1.50% 1.00% This afternoon, September 01, 2016, Samdach, prime minister of the kingdom of Cambodia, and Samdech Kittipritbandit Bun Rany registered to vote at the Sangkat Takhmao offices in Takhmao town, Kandal province. [ ] Mr. greeted the youth in Kandal. Phnom Penh, September 11, Together, we look into closer cooperation and friendship with a secured future. Cadets Corpus, Orenburg region, Russia 8 Sept 2016 My mother, Sao Gnaet, and I on Ben 01, September 17, 2016, during Pchum Ben ceremony. 25 September Appeal to Buddhist Monks (*) (*) Appeal to Buddhist Monks to register as voters (before 29 November 2016), as any other Cambodian citizens, in order to be allowed to vote at the forthcoming 2017 and 2018 elections. As any other citizens, Buddhist Monks have the right and the obligation to vote in order to decide on the fate of our nation by choosing the national leaders they think are the most intellectually and morally qualified. 0.50% 0.00% Daily engagement 3

4 Government Agency Pages Daily Average Engagement Rate and Post Highlights Engagement rate 0.35% 0.30% 0.25% 0.15% Ministry of Education, Youth and Sports Facebook page: MoEYS Cambodiawww.facebook.com/moeys.gov.kh will be releasing the results of the 2016 national high school exams which took place on August 22, #BacII2016. Please leave your requests, opinions, complaints or questions with the Ministry of Education Youth and sports at this link: MoEYS MoCommerce Anti-corruption unit Sample certificate of the secondary national exam that took place on August 22, #BacII2016 Phnom Penh: 12/09/2016. As promised, H.E. Om Yien Teang, chairman of the anti-corruption unit on, during the greeting of the family of Mr. Tim Phy, military police officer in Takeo province September 07, 2016, on September 12, 2016, Ms. Khan Sophak, Mr. Tim Phy s wife, and Tim Kanika, Mr. Tim Phy s youngest daughter, arrived at the anti-corruption unit and met H.E. Touch Sonary to be introduced and to prepare to start a job with the unit starting form tomorrow. [ ] Phnom Penh: On September 25, 2016, H.E. Hang Chuon Naron, minister of education, youth and sports, accompanied by members of NGOs and officers from the ministry, paid respect to Mr. Christian GAUQUELIN des PALLIERES, founder of Pour un Sourire d Enfant, who passed away on September 25, 2016, at the age of % 0.05% 0.00% Daily engagement Political Party Pages Daily Average Engagement Rate and Post Highlights Engagement rate 1.40% 1.20% 1.00% 0.80% 0.60% The armed forces are putting barriers to obscure the traffic, preventing people, workers, from traveling the road nearby the headquarters of the. I work for the nation, for democracy and for the Khmer citizens, said Mr. Kem Sokha, deputy head of the, to youth in Kandal province during a youth forum at the s headquarters in Phnom Penh on September 11, September 16, 2016: Supporting human rights, democracy and rule of law in Cambodia. On Monday, September 12, 2016, the US congress passed resolution 728 on supporting human rights and democracy and rule of law in Cambodia. The decision was initiated by congressman Alan Lowenthal on May 12, Below is the video dubbed in Khmer informally. [ ] Message from Mr., deputy head of the, during the Pchum Ben ceremony (September 30-October 02, 2016). I wish both Cambodians in Cambodia and abroad the four Buddhist wishes. May you have safe traveling. May you have a happy gathering with your family and relatives. Phnom Penh, September 29, % Daily engagement What Pages Are Most Popular? Average Monthly Engagement Rate (Page Type) The total number of people who liked a page, or in other words fans, is a good place to look to start trying to understand the popularity of a page. But measuring a page s popularity by the number of fans alone is often misleading because having fans doesn t mean that they are engaging with the page - in fact a fan that doesn t engage may not be a fan at all. Politician Political Party Media Government 0.56% 0.26% 0.14% 0.12% Q: How then is engagement measured? (Likes +Shares+ Comments)/# post at a given time A: Average page engagement rate = X 100 Total fans 4

5 Topics Top 20 Topics (All Pages) Politician Political Party Media Government Agency Engagement Rate Post Khmer RFA Khmer RFI Khmer VOA Khmer VodHotNews ACU MoCommerce MoEYS 0.37% Constituent outreach and party organizing POLITICS % 0.30% 0.25% 0.29% 0.29% Lawsuits against political opposition Political Assassination Banning of public protest Arrest of activists/community representatives/ngo representative Petition % Lawsuit against civil society NATIONAL POLICY % Voters registration High school exam % Human Rights % Health % Water % National Infrastructure % Commodity prices ECONOMY % National Ceremonies PUBLIC CEREMONIES & EVENTS Arts and history % Serious crime CRIME % Land Disputes % Illegal logging % Official trips OTHER Low 0 Frequency 110+ High 5

6 Media 10 Most Frequent Topic on Media Pages (Weekly) Voters registration 50 Lawsuites against political opposition Lawsuit against civil society Political assassination Human Rights Arts and history Serious crime Land Disputes Commodity prices National Ceremonies 0 Sep 1-3 Sep 4-10 Sep Sep Sep Most Frequently Mentioned Actors on Media Pages by Number of Post Mentioned NEC 76 Police and other law enforcement % 6% 21% 267 7% 85 7% Private Company 95 7% 8% 18% Ordinary people/ Community 239 Civil Society % 10% Courts 133 National Government 136 6

7 National Policy Development World Cloud - Topics Related to National Policy Development (All Pages) Education reform Secondary education Union law Access to information law Traffic law Replacement/promotion of government officials Primary education 2016 High school exam National Infrastructure Salary for civil servants Telecommunication Law Administrative reforms Recruitment of government officials Scholarship announcements Education Sports Higher education National debt Taxes New Laws Government strategic plans National Budget Governance at sub national level Other Prakas/directives Armed Forces Training Frequency of Provinces Mentioned (All Pages) Pailin 28 Kep 33 Siem Reap 94 Phnom Penh 907 Low 1 Frequency 900+ High 7

8 About The Asia Foundation The Asia Foundation is a nonprofit international development organization committed to improving lives across a dynamic and developing Asia. Informed by six decades of experience and deep local expertise, our programs address critical issues affecting Asia in the 21st century-governance and law, economic development, women s empowerment, environment, and regional cooperation. In addition, our Books for Asia and professional exchange programs are among the ways we encourage Asia s continued development as a peaceful, just, and thriving region of the world. Headquartered in San Francisco, The Asia Foundation works through a network of offices in 18 Asian countries and in Washington, DC. Working with public and private partners, the Foundation receives funding from a diverse group of bilateral and multilateral development agencies, foundations, corporations, and individuals. In 2014, we provided nearly $108 million in direct program support and distributed textbooks and other educational materials valued at over $11 million. Analysis On Demand The Asia Foundation s Cambodia Social Media Civic Insights Team can provide on the minute reports tailored to topics, pages, location and sentiment. The Asia Foundation s in-depth country analysis is coupled with truly comprehensive expertise in Asia across all economic, social and political sectors. For more information, please contact Menghun Kaing, program officer at menghun.kaing@asiafoundation.org The representations of the data in the publication are those of the authors, SocialRoo, and not necessarily those of The Asia Foundation. Copyright The Asia Foundation