Around Cambodia Tour Dossier

Transcription

1 Around Cambodia Tour Dossier Classic Tour 14 Days Moderate Phnom Penh Kep Sihanoukville Battambang Siem Reap Cambodia has reinvented itself as a destination bursting with breath-taking temples, gorgeous beaches and a fascinating heritage. A laid-back and enticing land, the real pleasure comes from its ability to make you feel like an explorer again. Tour Highlights: Phnom Penh - Capital of Cambodia surrounded by the Mekong River; home to majestic palaces and pagodas Kep - Seaside town well known for its beach, seafood and friendly locals and is located close to many National Parks Sihanoukville - Popular beach town surrounded on three sides by the Bay of Thailand Battambang - Cambodia s second largest city that has the Stung Sangkae River flowing through its French Colonial town centre. Siem Reap - Gateway to the Angkor Wat temple complex

2 Around Cambodia tour inclusions Return international economy flights, taxes and current fuel surcharges (unless a land only option is selected) All accommodation All meals All sightseeing and entrance fees All transportation and transfers English-speaking National Escort (if your group is 10 or more passengers) Visa fees for Australian passport holders Personal expenditures e.g. drinks, optional excursions or shows, insurance of any kind, tipping, early check in or late checkout and other items not specified on the itinerary are at your own expense. Classic Tours These tours are designed for those who wish to see the iconic sites and magnificent treasures of Indochina on an excellent value group tour travelling with like-minded people. The tours are on a fully-inclusive basis so you ll travel with the assurance that all your arrangements are taken care of. You will be accompanied by our dedicated and professional National Escorts and local guides, whose unparalleled knowledge will turn your holiday into an unforgettable experience. Moderate Around Cambodia is a moderate tour. This means that the itinerary requires a good level of fitness. On several days there will be sightseeing on foot for extended periods of time often on an incline or on uneven surfaces. You will be required to get on and off varying sizes of boats often without assistance. Of course, our National Escort and local guides will always endeavour to provide the highest level of service and assistance; however, they cannot be expected to cater for customers who are unfit to complete the itinerary. Country Profile: Cambodia Cambodia is blessed with unspoilt beaches and beautiful colonial cities like Phnom Penh, Battambang and Kep. In Siem Reap, the breathtaking temples of Angkor are regarded as the heart and soul of Cambodia. Many visitors may never intend to go beyond these magnificent temples; however, they will soon become captivated by other parts of this friendly country. Itinerary Changes 1. It is our intention to adhere to the day-to-day itinerary as printed; however, the order of events or sightseeing may change as we look to improve our tours or as local conditions dictate. In these circumstances we will make the best possible arrangements maintaining the integrity of your trip. 2. The Central Tower of the Angkor Wat complex has a limited number of visitors allowed at any given time, under new regulations from UNESCO since its recent restoration. If you wish to visit this tower, you will be required to wait in the queue alongside all other visitors. The ability to do this will be determined upon the groups program on the day of visiting. 3. Rice paper making is seasonal, when this is not available you will still see the rice paper as well as visiting an orphanage school and a tailors workshop. 4. Changes to the 2017 itinerary have been made to improve the passenger s experience. An overnight in Kampot has been replaced with an overnight in Kep.

3 Joining Your Tour The tour is 14 days in duration including international flights. Travellers booked on Land Only arrangements should make their own way to the starting point. Join the tour on Day 1 in Phnom Penh and end the tour on Day 13 in Siem Reap. Please refer to your final itinerary for more specific meeting instructions pertaining to your departure. Important Information Regarding Flight Delays Due to unforeseen circumstances, flights can be delayed, and therefore connecting flights may be missed. If you find yourself in this situation, please contact our Cambodia office on (24 hours) to urgently advise your arrival details have changed. Please ensure you have your trip number, tour name (both included in your final documentation) and new arrival details (flight number and arrival time) handy to pass on to our local office in Cambodia. This will ensure your National Escort/Local Guide can be informed of your most up to date information and ensure someone is at the airport to meet you on arrival. If we are not advised of late changes and missed connections, Wendy Wu Tours cannot guarantee someone will be able to meet you upon arrival in Vietnam as our local office will have no way of knowing which flight you will be arriving on. Wendy Wu Tours will not be responsible for providing reimbursement of transportation costs from the airport to your hotel in the event that our local office was not advised of changes to arrival time. Around Cambodia Itinerary DAY 1: AUSTRALIA TO PHNOM PENH Fly with Singapore Airlines to Phnom Penh for a two-night stay. Your National Escort/Local Guide from Wendy Wu Tours will meet you at the Phnom Penh International Airport in the Arrivals Hall. Together with other group members who may be arriving at a similar time, you will transfer to your hotel and check-in. In the event of flight delays or changes to arrival times, please see the details above as to what to do in this circumstance. Phnom Penh - The capital of the Kingdom of Cambodia is built around four river arms formed by a sharp curve in the Mekong River near the junctions of the Bassac and the Tonle Sap tributaries. This charming city has a pleasant blend of oriental and colonial architecture, but reminders of a troubled past are also evident. DAY 2: EXPLORE PHNOM PENH Enjoy a sightseeing tour of Phnom Penh today. Sightseeing will be around 3 hours of leisurely walking this morning. Explore sites such as the Royal Palace, Silver Pagoda and the National Museum. Later reflect on the history of the city with a visit to the Tuol Sleng Museum and Killing Fields. The visit to the Tuol Sleng Museum involves 1 hour on foot. This museum commemorates the atrocities that occurred during the regime of Pol Pot. The transfer South-West to the Killing Fields will take 30 minutes (15 km). You will spend about 1 hour here on foot for a harrowing insight into Cambodia s tumultuous past. Most people find it quite confronting and emotional so you will be given time to explore on your own. End the day with a visit to Wat Phnom. The Sunset Visit to Wat Phnom involves a climb of 30 metres high and on ladders up to the hilltop temple. (Depending on the weather). The Royal Palace - Built in 1866 by the French these ornate buildings are the official residence of the reigning Cambodian Royal family and King Sihamoni. View the Throne Hall and Silver Pagoda. Silver Pagoda - This concrete and marble structure includes a floor with over 5,000 silver tiles each weighing 1kg. Famous artefacts include a 90kg solid gold Buddha made in 1907 and an Emerald Buddha said to be made of baccarat crystal. National Museum - Housing the world s finest collection of Khmer pottery, bronzes and sculptures dating from the 4th century. Tuol Sleng Museum - This former school was used by the Khmer Rouge as a detention and torture centre in the late 1970s. Today this building houses paintings and photographs of the victims. You can see the crude cells built in the classrooms and the torture devices used to extract confessions by the regime.

4 Killing Fields - The emotional Killing Fields of Cheung Ek, made famous by the film of the same name. More than 17,000 civilians were killed and buried in mass graves here making this place a chilling reminder of the brutalities of the genocidal Khmer Rouge regime. Wat Phnom - Home to a hilltop temple that carries the cities namesake. Locals flock here to pray for good luck and success. DAY 3: KEP AND KAMPOT Head south, driving 2 to 3 hours, to the beach town of Kep. Stop en route at Tonle Bati before travelling to a pepper farm to learn about the renowned Kampot pepper. Continue the drive to Kep and transfer to the port, were you will board a rustic boat and travel around 20 minutes to Rabbit Island. You will spend around 2 hours on Rabbit Island, enjoy some time at the beach before returning to Kep. Boarding your boat today could involve navigating your way over and through other boats, moored between it and the dock, sometimes without handrails, ladders or assistance from staff. Tonle Bati - View the ancient temples at Tonle Bati, built in the late 12th century by Jayavarman VII. Rabbit Island - Also known as Koh Tonsay, Rabbit Island has quiet beaches where you can spend a few hours relaxing on the sands or exploring the small rabbit shaped island. Kep - From the turn of the century to the 1960 s, Kep was Cambodia s premier holiday destination. You can view the ruins of the luxurious villas from those days dotted by the seaside. Modern Kep is now known for its relaxed atmosphere, fresh seafood and oceanfront crab shacks. DAY 4: JOURNEY TO SIHANOUKVILLE Drive to the nearby colonial town of Kampot, stopping to explore Phnom Chhnork. Upon arrival, stroll along the river towards the local market. Travel 2 hours to Sihanoukville for your overnight stay. Phnom Chhnork - A cave complex located outside Kampot, which houses the remains of a brick temple dating back to the 7th century. Kampot - The former port city of Kampot is an enchanting small town best known for its sleepy, relaxed atmosphere and its salt and pepper production. Wander the town and admire the dilapidated French Colonial architecture. Sihanoukville - Originally a port city, nowadays it is more a beach town and caters to beach-going weekenders from Phnom Penh, as well as a steady increase of foreign visitors. Despite this, Sihanoukville still enjoys a relaxed pace of life. DAY 5: SIHANOUKVILLE AT LEISURE Enjoy a full day free at leisure to further explore this seaside town. DAY 6: TRAVEL TO PHNOM PENH Drive back to Phnom Penh, stopping at Kirirom National Park for 2 to 3 hours and enjoy a picnic lunch. Continue to Phnom Penh to check into your hotel for an overnight stay. Driving time today will be around 5 hours. Kirirom National Park - Once a favourite resort of the Royal Family and at 700m above sea level, it maintains a cooler climate than in Phnom Penh. The National Park has stunning waterfalls, unique and abundant birdlife and lush, elevated pine forests. Day 7: JOURNEY TO BATTAMBANG Head north today as you begin the drive to Battambang. Stop en route for a couple of hours to explore Udong and Kampong Chhnang Province to see traditional handmade pottery and climb Touch Hill to admire the surroundings. There are approximately 415 steps to climb to reach the top of Touch Hill. Continue to Battambang and enjoy the reminder of the afternoon at leisure. Driving time today will be around 6 hours Udong - Udong was the ancient capital during the later stages of the Khmer Empire. It offers spectacular views of the surrounding countryside with innumerable sugar palm trees, as well as 18 ancient stupas. Battambang - Cambodia s second largest city. Situated on the banks of the Stung Sangke River, Battambang possesses some of the grandest and best-preserved colonial architecture and scenic countryside. DAY 8: EXPLORE BATTAMBANG Climb to the top of Phnom Banan to reach the Prasat Banan Temple to admire the breathtaking view. Return to the town, stopping at a vineyard for wine tasting, and walk through the village of Wat Kor. In the afternoon, visit La Maison de Coco and learn how to make rice paper.

5 Please note rice paper making is seasonal, when this is not available, you will still see the rice paper as well as visiting an orphanage school and a tailors workshop. Prasat Banan Temple - Located on the top of a small hill, the temple was built in the 11th century and consists of 5 towers. Wat Kor - Gain an insight into the traditional Khmer life when visiting the village of Wat Kor. Known for its Khmer heritage houses, built from now rare hardwoods and surrounded by orchard gardens. La Maison de Coco - A non-governmental organisation which runs projects to give skills and support to the local people. DAY 9: TRAVEL TO SIEM REAP Depart Battambang and travel 3 hours to Siem Reap, stop en route in the Puok District to visit the National Silk Centre. Continue to Siem Reap, and enjoy the remainder of the day at leisure. National Silk Centre - A fascinating way to learn about Cambodian silk. Here you will witness silk creation and the growing and harvesting of mulberries. Siem Reap - A bustling tourist destination due to its proximity to both the ancient Khmer national capital city of Angkor as well as Tonle Sap Lake. Angkor Wat is one of the main attractions and is the world's largest religious monument, in addition to being the spiritual and cultural heart of Cambodia. DAY 10: EXPLORE SIEM REAP Spanning from the 9th to 15th century, the Angkor complex with over 1,000 temples was the seat of the thriving Khmer Empire. UNESCO manages the complex and to enter, your group will drive approximately 6km out of town to the main entrance gate to get your entrance passes, which you must carry with you. If you choose to climb at any site, you must be able to climb and descend without assistance. Begin at the temple of Ta Prohm, enveloped in a labyrinth of jungle before continuing to the city of Angkor Thom and the enigmatic Bayon, the Elephant Terrace and the Terrace of the Leper King. This afternoon is devoted to the fascinating and awe-inspiring Angkor Wat. Please note: The Central Tower of the Angkor Wat complex is closed on Buddhist holidays and on all other days has a limited number of visitors allowed at any given time, under regulations from UNESCO. If you wish to visit this tower, you will be required to wait in the queue alongside all other visitors. The ability to do this will be determined upon the groups schedule. Ta Prohm - Swallowed by the jungle where Strangler Figs and Kapok Trees have entwined themselves around the ruins. Undoubtedly, the most atmospheric ruin at Angkor with several towers, closed courtyards and narrow corridors to explore. Angkor Thom - This fortified city is flanked by a row of 54 stone figures on each side, which leads you through a 23m imposing stone entrance gate to the various temples inside. Bayon - Beautifully crafted central towers, decorated with four opposing faces representing King Jayavarman VII. Bayon s stone galleries display extraordinary basreliefs incorporating over 11,000 figures. Elephant Terrace and Terrace of the Leper King -Giant viewing platforms used for public ceremonies, which served as a base for the King's grand audience hall. Angkor Wat - Surrounded by a 190 metre moat and taking 30 years to build, Angkor Wat represents the Khmer civilisation at its grandest. With its fascinating decorative flourishes, extensive bas-relief and multiple tiers, it is the best-preserved temple within the complex. DAY 11: AROUND SIEM REAP This morning travel to Kbal Spean to see the intricate carvings. Continue to Banteay Srei and later, explore Banteay Samre before climbing to the summit of Pre Rup Temple to view the sunset over the paddy fields. Kbal Spean - Located in the Cambodian jungle, Kbal Spean is a spectacularly carved riverbed. Linga s have been intricately carved into the rock, as are several carvings of gods and animals. Banteay Srei - A Hindu temple dedicated to Shiva and considered by many to be the Jewel in the Crown of Angkorian art. The temple is cut from stone of a pinkish hue and contains some of the finest stone carvings in the world. Banteay Samre - Built approximately halfway through the 12th century, Banteay Samre is decorated with many intricate and well-preserved carvings of Hindi Mythological stories and Buddhist depictions. Pre Rup Temple - A popular place to view the sun setting as the view over the rice fields is spectacular. Pre Rup was built by Rajendravarman II and may have been an early royal crematorium.

6 DAY 12: TONLE SAP LAKE Today explore the less visited Beng Mealea, a mysterious temple completely overrun by the jungle where you will explore on foot for approximately an hour and half. In the high water season, you will also visit Kompong Khleang a unique village on stilts. In the lower water season, you will visit Chong Kneas floating village. Return to Siem Reap via a Cambodian artistry assembly - Les Artisan D Angkor before arriving back at your hotel this evening. Tonight enjoy dinner while watching an Apsara dance performance. Bang Mealea - Dating from the 11th century, this sprawling temple covers over one square kilometre. Largely overrun by vegetation and constructed in a distinctly Angkor Wat-style, Beng Mealea precedes and may even have served as a 'prototype' for Angkor Wat. Artisan D Angkor - Established in 1998, this community workshop teaches the unique arts of painting, silk weaving, wood and stone carving in traditional Cambodian style to local young people. DAY 13: DEPART SEIM REAP Today you will be transferred to the airport according to the departure time of your international flight. DAY 14: ARRIVE HOME Arrive home today. AROUND CAMBODIA TRAVEL INFORMATION Visas Entry visas are required by all visitors to Cambodia and Wendy Wu Tours Visa Department can assist you with the process of obtaining a visa. We will supply you with all paperwork and submit the visa application on your behalf. Visas for Cambodia are issued with specific start and expiry dates which are based on the dates stated on the visa application form. Travel must be completed within those dates. Please be advised that your passport must have at least 6-months validity left on it when you arrive back into Australia. Visa application forms and all relevant documentation are due in our office 60 days prior to departure; if received after this, urgent visa processing fees will apply. Also, please note we do not accept passports and visa applications within 30 days prior to departure. Passports will be returned with your Final Documentation 2-3 weeks prior to your group tour s scheduled departure. If you require your passport to be returned earlier, a $15 courier fee will apply. Insurance We strongly encourage all customers to take a copy of their travel insurance documents (especially relevant international contact numbers) with them while on tour. We advise that you check the inclusions and procedures for lodging claims prior to your departure. These documents should be stored separately from the originals. Eating in Indochina Indochina is home to an incredibly rich food history. The local cuisine is known for its intense flavours, spices and some of the freshest ingredients you can find. In general, meals include either rice or noodles and are packed full of flavour. Lemongrass, ginger, lime leaves, coriander, fish sauce and soy sauce are used in most local dishes. The food has a reputation for being hot and spicy, each region actually has its own distinct characteristics. Vietnam, for example, is perhaps best known for its fresh and aromatic dishes relying heavily on flavours from fresh herbs such as mint, basil and dill. Your itinerary has been carefully crafted to introduce you to a range of local dishes and we hope that you enjoy the culinary adventure ahead. All meals (excluding drinks) are included in our fully inclusive group tours from dinner on the day of your groups arrival until breakfast on your day of departure. When dining in Vietnam, although some restaurants have adopted a western approach to dining, expect some restaurants to follow the traditional communal style of eating. Typically, this will mean each

7 diner has their own small bowl and may serve themselves from a variety of shared dishes. At some local restaurants, appetisers and main courses might be served when they are ready instead of following a particular order. Determining when it s appropriate to use chopsticks, forks or spoons can be challenging for some travellers, even other Asians, as each country has different customs. In Vietnam, dishes are normally placed in the centre and people serve food for themselves with their own chopsticks and bowl. In Thailand and some other countries in Indochina, forks and spoons are used for most dishes and chopsticks are typically provided to eat noodles. Usually chopsticks or other utensils are provided to scoop the food into your bowl to prevent your own chopsticks from touching the food that remains on the table. Dining in Vietnam is fairly casual with not too many rules. Leaving food on the plate is not considered rude. Please refer to your travel guide for more information on Vietnamese cuisine, including information for travellers with restricted diets. Accommodation Your accommodation is selected for convenience of location, comfort or character, and can range from a business hotel in one city to a family run guesthouse in a smaller town. In more remote areas, accommodation may be of a lower standard and may not have all western amenities. Hotels are generally rated as local three to four-star standard, but please note that there is no international classification system for hotels and differences in facilities and quality do exist between Australia and Indochina. All group tour hotels have private western bathroom facilities, air conditioning, TV and telephone. Plumbing and electricity supplies can be erratic and quite often the power in hotel rooms is turned off while guests are out of the room. If you experience any difficulty, please speak to your National Escort/Local Guide. Rests assured that all hotels used by Wendy Wu Tours are regularly inspected by our staff and our partners to ensure that standard meet your needs. Transport Coaches: Coaches with air conditioning are used on our group tours for city sightseeing, short excursions to the countryside and longer transfers where necessary. Roads in Southeast Asia have generally improved over recent years, but traffic and/or weather conditions may extend driving times. Road construction work usually covers an enormous section of road - not just one or two kilometres as you may be used to. For this reason, the timings listed in the itinerary are approximations only. Seatbelts: Please note that seatbelts are not compulsory by law in Indochina and therefore the local people largely choose not to wear them. For this reason, some vehicles may not be fitted with seatbelts or they may be hidden underneath protective seat covers. It is recommended that where seatbelts are available customers must use them and remain seated at all times while the vehicle is moving. If you have any concerns, please notify your National Escort or Local Guide. Development in Cambodia Although Cambodia is developing quickly, it still lacks the international standards of civil infrastructure and tourist facilities. Concepts of personal responsibility are also different to those in Australia. Consequently, tourist and public facilities may not uphold the same safety standards as in Australia; for example, you may see a hole in the road without a warning sign or safety barricade. All of our suppliers meet local safety standards as a minimum. We want you to have an enjoyable holiday so we ask that you take extra care, use your common sense, refer to notices and follow advice from you National Escort or Local Guides.

8 Cambodia public holidays If you are travelling within the below Cambodian and Vietnamese Public Holidays please note that celebrations can last a couple of days and during these times some businesses will be closed and coach, air and train travel may be affected. Tourist attractions will be open, but may be crowded. In Cambodia Khmer New Year is celebrated between 13 th 17 th April every year, the King s birthday is celebrated between 14 th - 16 th May 2017 and the Water festival is between 4 th 7 th November Souvenirs We want to be able to give you an opportunity to buy souvenirs so we include some stops at museums or exhibitions, which demonstrates a craft or product unique to that region with pieces available to buy. We understand that souvenir hunting is not for everyone so we aim to take you to places, which hold local interest. We trust you will enjoy these opportunities to learn about local arts and crafts and understand their historical and cultural importance. Most of our groups consist of 10 travellers or more and will be accompanied by a National Escort. There will usually be no more Group Size than 28 travellers in each group although you may encounter other Wendy Wu tour groups while you are travelling. All our departures are guaranteed to operate with a minimum of 8 travellers booked (unless cancelled due to factors beyond our control). However, at our discretion we may operate departures with a smaller group size as we try to operate advertised departures wherever it is viable to do so. For groups with fewer than 10 travellers, departures will operate with local guides only. Tipping Policy Tipping is a firm and expected element in the tourism industry. A nominated tipping amount is included in all group tour pricing, however is not collected in your final payment received by Wendy Wu Tours. This is so that it can be paid directly to your National Escort who will then distribute the tips among your main service providers guides and drivers on your behalf. Any other tipping, such as tips for bathroom attendants, hotel porters taking luggage to your room or river guides is at your discretion based on satisfaction of services received, as are gratuities for additional requested special services. The final tipping amount will be outlined in your final documentation. If you are travelling in a smaller group with local guides only, then tipping is paid in each destination. To be fair to the guides we ask for slightly higher amounts per traveller with small groups. We generally find that most customers appreciate the convenience of our tipping policy but we do recognize that it may not suit everyone. However, as this is a group tour we ask that everyone follows the same protocol to be fair to other group members and to ensure smooth operation of your tour. Packing List and Climate You will find a complete packing list and a helpful climate chart in the Suggested Packing List, which will be included in the predeparture information link sent within your deposit documentation. Seasonal weather patterns can be quite unpredictable. Up to the minute information on worldwide weather can be found on Luggage All clients are limited to two items of luggage each; a suitcase with a maximum weight of 20kg and one piece of hand luggage with a maximum weight of 5kg. It is essential that your luggage is lockable. Please note that authorities will only allow bottles onto the aircraft if they have been checked in as main baggage. Bottles in hand luggage may be confiscated. Exchanging Cash

9 US Dollars are easily exchanged throughout Cambodia, however other currencies such as Australian Dollars can generally be exchanged in hotels and airports provided notes are new and undamaged. US Dollars should be from the new series from the year 2003 onwards. Old series notes can be difficult to exchange. We suggest for your convenience that you ensure your US Dollars are from the new series to avoid any difficulties exchanging money during your trip. We suggest exchanging your money before travelling to remote areas and smaller towns, as exchange facilities can be limited. Your National Escort will remind you to do this before departure. Personal Expenses & Optional Tours You will need to take some extra money to cover drinks, laundry and souvenirs, plus any additional sightseeing that may be offered to you. Based on the advice of previous customers an approximate amount of AUD$250 should be sufficient; however for those that cannot resist a bargain, consider allocating a higher amount. Optional tours may be offered in each city you visit during your tour at an additional cost. These are not included in the standard itinerary and will only be available if time permits. Each option will be arranged locally by your National Escort/Local Guide. Climbing Steps Some sightseeing involves climbing quite a number of steps. This means you sometimes need to walk from the bus park to the entrance, and/or need to climb some steps inside. People with knee or hip injuries, who have poor balance or are otherwise unable to complete these activities independently should consider the suitability of this itinerary carefully. Cultural Differences Cambodia has many religions, cultures and histories. Please be considerate of the local beliefs and customs and dress with consideration. Vaccinations and Your Health We recommend that you contact either your GP or Travelvax ( ) for advice on vaccinations and travel health. Travelvax has a comprehensive website that you may also find useful Before You Leave We strongly recommend registering your travel plans with as in the event of an emergency, Australian Consular assistance will be more readily available. You can also access the Australian Government s travel advisory service for up to date information about your destination on the same website. Once you have booked with Wendy Wu Tours, you will receive a confirmation invoice with deposit documentation via . This After your booking includes important information and links to access the visa application form and instructions sheet online (if applicable). Your final documentation pack will be sent to you approximately 2 weeks prior to departure. Updated: 1 December 2016