A COMMUNITY OF LEADERS
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- Ilene Matthews
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2 A COMMUNITY OF LEADERS OUR NONPROFIT MEMBERS Accion, ActionAid, Americares, Ashoka, CARE, Catholic Relief Services, ChildFund International, Children International, Christian Aid, Compassion International, Concern Worldwide, DanChurchAid, Danish Refugee Council, Direct Relief, FHI360, Global Communities, Grameen Foundation, Habitat for Humanity, Heifer International, HIAS, International Federation of Red Cross and Red Crescent Societies, International Medical Corps, International Rescue Committee, Ipas, Islamic Relief Worldwide, Management Sciences for Health, Medair, Medical Teams International, Mercy Corps, Mercy Ships, Norwegian Refugee Council, Oxfam, Pact, PATH, Plan International, Pro Mujer, Relief International, Samaritan s Purse, Save the Children, SOS Children s Villages International, The Nature Conservancy, Trócaire, VSO, WaterAid, Welthungerhilfe, Wildlife Conservation Society, Winrock International, Women for Women International, World Vision, WWF International *New 2016 Members are in orange
3 2016: A YEAR OF ACTION AND HOPE n a year marked by the largest refugee crisis in modern history, it may seem that hope is in short supply. Yet, when I survey 2016 and the role NetHope played in improving the human condition, I am optimistic. The theme for the annual NetHope Global Summit 2016, held in Atlanta, Georgia, was The Digital NGO: From Intent to Action. In the context of 2016, this theme was both a prediction and a reflection, a charge and an accomplishment. I focus on one word: action. Our members and technology and funding partners, who comprise the NetHope community, have taken decisive, collective action to apply the power of technology to the problems of humanity. I As we celebrated the 15th anniversary of NetHope, I think we can honestly say that NetHope has improved with age, that our impact is accelerating and deepening. Together, we made a difference in development, humanitarian response, and conservation across the globe. We provided Wi-Fi to refugees traveling along migration routes and to those living in camps. Information is like food here, a Save the Children aid worker told a Google volunteer working alongside NetHope at a refugee camp in Greece. For refugees settling in Germany, NetHope and Google.org created Project Reconnect, which aims to provide 25,000 Chromebooks to those learning a new language and culture. And NetHope s Payment Innovations team worked closely with USAID to explore various ways to integrate more digital financial services into the humanitarian assistance activities within the agency. Organizationally, the signs of growth are evident. NetHope welcomed six new members, bringing total membership to 50. The NetHope Global Summit 2016, the largest to date, attracted 330 attendees representing 30 countries. We elected two new board members and established the NetHope Leadership Fellowship, which recognizes individuals who have made meaningful contributions to the sector as NetHope participants and supporters. Throughout the year, we invested in our members and the sector through the NetHope Leadership Institute, multiple Chapter Meetings, and professional resources, supplied via the robust NetHope Solutions Center, including: webinars, toolkits, case studies, and opportunities to build communities and collaborate. I enter 2017 with confidence in what our NetHope community will accomplish to empower the underserved, provide relief and resources to the vulnerable, and protect our habitat and wildlife. We will apply digital strategies to how we define, deliver, and enable aid, profoundly changing the way we do our work and, ultimately, resulting in transformative impact for our sector and the world. A natural byproduct of these combined actions is hope for those who receive aid, and for those who deliver it. Wishing you the best in CEO, NetHope
4 WORLD IMPACT IN 2016 SYRIAN REFUGEE CONNECTIVITY ALLIANCE The Alliance installed Wi-Fi and charging-station solutions in 76 locations in Greece, Slovenia, and Serbia, connecting an estimated 500,000 refugees and aid workers to family, news, and resources. The Alliance was made possible by the support of Cisco, Facebook, Google, Microsoft, The Patterson Foundation, and UNHCR. PROJECT RECONNECT This Google.org-funded initiative provided managed Chromebooks to nonprofit organizations that support refugees rebuilding their lives in Germany. In 2016, NetHope awarded 43 grants, distributing 23,327 Chromebooks to more than 900 locations and benefiting an estimated 85,000 individual Chromebook users. A refugee, who had to prepare intensively for a job interview, used a Chromebook to research the profession, and the company. He received an apprenticeship training position as an electro-mechanic. A tutor at Oskar Kämmer School in Celle, Germany Crisis Informatics Over the course of 31 days, the Crisis Informatics team provided 16 enhanced situation reports to its consortium members for Hurricane Matthew. NetHope Academy The NetHope Academy, an IT development program for recent and soon-to-be college graduates, remains active in Rwanda, Haiti, and India through our local implementing partners. Indonesia Broadband The GBI Alliance finished the two phases of the Indonesia Rural Broadband pilot, which connected more than 800 villages to affordable and reliable Internet service. Payment Innovations NetHope collaborated with humanitarian implementers and donors on the creation of the Barcelona Principles. These guidelines will maximize the potential of digital financial services in disaster response. The e-payment Toolkit continues to be a leading resource for NGOs becoming digital NGOs through use of digital payments. As of December 2016, there have been over 1,000 unique downloads by 500+ organizations, 29 of which are NetHope members. More than 60 program and finance managers from USAID implementing partners attended epayment training in Malawi and Rwanda to accelerate adoption of digital financial services.
5 INVESTING IN OUR SECTOR BY THE NUMBERS What follows is a sampling of what NetHope provides for its members and the NGO sector. 1 NetHope Solutions Center. 20,000 users from 180 countries visited the NetHope Solutions Center, a rich resource and active center for collaboration and community building in Offerings included webinars, content postings, and reference guides, such as the NetHope Back-office IT Guide. NetHope also conducted four Innovation Webinars under the USAID-funded Health Communication Capacity Collaborative (HC3) program. 1 NetHope Leadership Institute. The Institute offers professional leadership training to build technology leadership skills within the nonprofit sector through a dynamic combination of seminars, a virtual speaker series, and curated content. 3 Fellows. The NetHope Leadership Fellowship was established this year. Its inaugural Fellows are NetHope co-founders Ed Happ and Dipak Basu, and longtime member representative Pat Long. 4 Chapter Meetings. These opportunities for regional collaboration strengthen our work and relationships. The European chapter met twice, first in London, hosted by WaterAid, and then in Oslo, hosted by NRC. The Latin America chapter hosted its founding meeting in Bogotá, Colombia, at the Save the Children offices. The Africa chapter, with leadership from PATH, hosted its kickoff meeting in Nairobi. 6 New Members = 50. NetHope welcomed six new members, expanding the consortium to 50 nonprofit organizations. The newcomers are: Pro Mujer, the Danish Refugee Council, DanChurchAid, Medair, and Welthungerhilfe. 330 Summit Attendees from 30 Countries. The NetHope Global Summit 2016 was our most successful to date. Our theme, The Digital NGO: Turn Intent Into Action sparked conversations about how to successfully navigate through disruption in our sector. $30M in Software Donations. Microsoft, a longtime NetHope partner, donated $30 million worth of software to organizations working on the refugee crisis. The grants help build organizational impact for our members, and our partnership with Microsoft helps us build a broad, connected community of practice.
6 FINANCIAL SUMMARY NetHope continued to have strong financial support in While revenue was exceptionally high in 2015 as a result of the response to the Ebola outbreak in West Africa, revenues grew in 2016, steadily outpacing years prior to In addition, in 2016 NetHope moved to a balance sheet reimbursement treatment for collective impact grants. In the past, these types of donations were booked as contributions that would show as revenue on our income statement. Having these donations on the balance sheet increases the liabilities and assets on our audited financials. This approach is necessary as we continue to manage an increasing number of collective impact programs for NetHope members and others in the NGO community. NetHope also invested in additional staff positions in 2016 to improve services and expand programs, and focused on operational efficiencies and betterfunded programs. As a result, net assets have grown year-over-year for the fifth year in a row. 4,000,000 3,500,000 3,000,000 2,500,000 2,000,000 1,500,000 1,000,000 NET ASSETS STATEMENT OF FINANCIAL POSITION FY 2015 FY 2016 Total assets 3,702,152 8,651,539 Total liabilities 1,264,066 4,869,320 Total net assets 2,438,086 3,782,219 STATEMENT OF ACTIVITIES Revenue FY 2015 FY 2016 Grants and contributions 12,717,787 7,492,447 Donated goods and services 881,643 1,348,714 Membership dues 707, ,489 Contract services and fees 451, ,189 Interest and other income 18,467 31,921 Total 14,776,514 9,966,760 Expenses FY 2015 FY 2016 Program services 12,660,719 6,602,356 General and administration 1,516,425 1,667,820 Fundraising 234, ,451 Total 14,411,701 8,622, , $619, $729, $2,073, $2,438, $3,782,219
7 OUR PARTNERS ARE VITAL In addition to our 50 members, the NetHope community includes 60-plus committed technology and funding partners who help us apply the power of technology to the problems of humanity. We rely on dedicated partners like Cisco, Microsoft, Facebook, Google, The Patterson Foundation, UNHCR, USAID, and Visa. In 2016, our partners contributed their expertise, funding, equipment and services, and occasionally even volunteers in the field. Others supported us as sponsors of the NetHope Global Summit or offered products we could use from headquarters to the field. We are grateful to all of them. Accenture Development Partnerships (ADP) Aeris Amazon Web Services Amplify4Good Appirio Baker & McKenzie Box CDW Cisco DanofficeIT DocuSign EMC Equinix ESRI Eutelsat Facebook Fidelity Google Hughes Network Systems Inmarsat Intelsat IPA ITC Global Johns Hopkins University Juniper Networks Marlink MasterCard Microsoft O3b Networks Okta Open Systems Planson PwC SAP Salesforce Speedcast Splunk Tableau Tagboard The Patterson Foundation The Paul G. Allen Family Foundation Thuraya Twilio UltiSat UNIT4 UNHCR USAID Visa Vodafone WE
8 NETHOPE.ORG
New High-Speed Network Connects Dadaab Aid Agencies For Collaboration. a project by NetHope and partners Inveneo, Cisco and USAID
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