Community profile Multicultural sector / Culturally and Linguistically Diverse (CALD) communities The Christchurch City Council works collaboratively with a large number of Multicultural sector agencies, from NGO, central and local government affiliates. These organisations provide a broad and diverse range of services to the people of Christchurch. The councils strengthening communities strategy is an expression of its commitment to work with the wider community and minority represented communities, for the betterment of the wider City. The council has and continues to acknowledge the significant role that wider CALD communities contribute to the development of a stronger social, equitable and inclusive community. The CALD communities and sector agencies within the wider city also have strong social capital creating and delivering programmes and services that connect many communities together, enabling these communities to identify, key issues and concerns to work together and find solutions. The councils strengthening communities, small grants and discretionary response fund community grants scheme contributes to many sector agencies promoting the development of community, heritage, sport & recreation, city-wide culturally significant events and strengthened local communities. Many of the funding recipient organisations have utilised these funds to enhance their local communities, reducing barriers to community engagement, participation and access to information / equity supporting resettlement, improving health and wellbeing services. The Councils Multicultural portfolio covers citywide based sector agencies, networks and organisations. The portfolio is also influenced by a wide range of community strategies and policies. The multicultural advisor engages with a varied and diverse range of agencies and organisations, offering wide and varied perspectives, opinions and issues within this sector. Census data 2013 states the population of Christchurch to be an estimated 356,700 people, 21.1 percent of this population were born overseas (compared with 19.6 percent, 2006 census). That is one in every five people. The statistics also state that there are at least 170 different ethnic groups, speaking over 140 different languages. A major contributor to the increase of diversity in the wider city is the post earthquake rebuild. The following statistics highlight the 4 major contributing nations to the increasing metropolitan CALD demograph: Peoples Republic of China 1,320 Philippines 1080 India 942 Ireland 867 (Over 54.5 per cent of all those born in Ireland have arrived post earthquakes)
Key demographics 25 Most Frequent Ethnic Groups (other than New Zealander and Maori) for Christchurch Residents - 2013 Census 12000 10000 9675 Number of People 8000 6000 4000 2000 0 Chinese Samoan 3948 3807 Indian British 2766 2622 2616 2532 2217 Filipino English Korean Dutch European Ethnicity of Christchurch Residents 2013 Census 1785 1584 1500 1428 1224 972 963 900 858 813 Australian Japanese Irish South Africian American Ethnicity (Other Than New Zealander or Maori) 573 525 498 462 456 408 399 Scottish Cook Islands Maori Tongan German Thai Fijian Russian Afghani Canadian Malay Taiwanese Religious Affiliations of Christchurch Residents - 2013 Census 3% 9% 0% 2% 1% 7% 5% 4% 0% 8% 43% 77% 41% European Maori Christian religions No religion Pacific Peoples Middle Eastern/Latin American/African Asian Other Ethnicity Unclear response Object to answering Other religions Maori Christian religions Other Ethnicity - New Zealander
20 Most Frequently Spoken Languages Other Than English of Christchurch Residents - 2013 Census 7000 6000 Number of People 5000 4000 3000 2000 1000 0 Maori French Sinitic Northern Chinese Samoan German Japanese Yue Korean Spanish Tagalog Dutch Hindi NZ Sign Language Afrikaans Russian Persian Malaysian Arabic Thai Language (Other than English) Mean Personal Income by Ethnicity of Christchurch Residents 2013 Census Mean Income $ 50,000 45,000 40,000 35,000 30,000 25,000 20,000 15,000 10,000 5,000 - $ 40,800 European Ethnic Group $ 32,000 Maori Ethnic Group $ 27,500 Pacific Peoples Ethnic Group $ 24,900 Asian Ethnic Group $27,400 MELAA Ethnic Group $45,600 Other Ethnicity Religious Affiliation Detail for Christchurch Residents - 2013 Census Number of people 4500 4000 3500 3000 2500 2000 1500 1000 500 0 Ratana Ringatu Other Maori Christian Religions Buddhist Hindu Islam/Muslim Judaism/Jewish Spiritualism and New Age Religions Religious Affiliation (Excluding Christian, No Religion, Object and Unclear Sikh Other Religions
Sector infrastructure mapping Multicultural Sector NGO service providers Network and Advocacy groups Educational institutions Government Departments Churches Ethnic associations This diagram represents a variety of identified multicultural and service organisations that work across the city. They are represented in terms of distance of reach/impact, the value added to other organisations in the city, number of people involved and the diversity of people reached in relation to the community. The bigger the bubble, the bigger the reach and depth of the organisation. A smaller bubble represents an organisation that reaches a specific population, such as a smaller language or cultural group. Educational institutions and government departments dedicated to the multicultural sector are represented by triangles. There are approximately 70 ethnic associations, 7 network and advocacy groups, 16 NGO service providers, and 22 churches serving the multicultural populations in the city.
Sector resilience mapping 5c 5 1a 1b 4 5b 3 1c 5a 2 1 2a 4c 0 2b 4b 2c 4a 3a 3c 3b Scale: 1 = Low 5 = High 15 measures of resilience Sector community organisations 1a Number of organisations (5) 1b Strength of organisations (5) 1c Community development principles (5) Volunteering 2a Investment in volunteers (5) 2b Number of volunteer hours (funded groups) (5) 2c Number of volunteers (funded groups) (5) Connectedness 3a Sector strategy (2) 3b Sector internally connected (4) 3c Sector external connections/relationships (5) Participation 4a Breadth and frequency of reach (5) 4b Participation rates for events/activities (5) 4c Group membership numbers (4) Preparedness 5a Sector Emergency Response Plan in place (1) 5b Groups in sector with emergency response plans (1) 5c First responses places or groups in the sector (3)
Sector environment The city-wide Multicultural sector environment is defined by two key arenas: 1. The organisational and capacity needs of agency and service providers 2. The needs of the communities and client groups that the agencies and service providers work with The organisational and capacity needs of the agencies Funding and capacity needs Sustainable and ongoing funding is a key issue for the multicultural service sector. Most organisations in the sector are funded through donations, sponsorship, grants, fundraising campaigns, and government contracts for services. Accessing ongoing funding streams is a constant challenge for the sector and most service providers cannot survive should current funding levels not be renewed. Funding allocation via 12 monthly rounds is not conducive to many of the organisations and service providers. This tenure of funding causes uncertainty and instability as many providers can only commit to service provision based on finances on hand, not which is forecast. Various studies and research papers have been commissioned by CCC, CERA, Red Cross, Sector agencies and affiliates highlighting the capacity of CALD agency and sector organisations and to gauge strengths, challenges, preparedness and opportunities for additional support. The following challenges were identified: Governance and Management organisation systems, policies and procedures; funding constraints; board/committee recruitment Financial Systems systems development and maintenance; funding constraints and insecurity; multiple funding streams Information Management and Communication reviewing and updating resources; promotion and marketing ability and expertise; public communication and access to information; updating systems with remote accessibility and sector preparedness. Stakeholder Relationships developing and maintaining collaborative relationships; expanding funding sources and value promotion. There are changes that have taken place nationally which have influenced the future sustainability needs of the CALD sector. An example of this is: The New Zealand government reallocated Settling In funding to the Office of Ethnic Affairs (OEA). Settling In was established in 2003 by the Ministry of Social Development in response to this country s increasing ethnic diversity and the need to maximize settlement outcomes for refugee and migrant groups. Under the Office of Ethnic Affairs the program will continue to provide funding and support to those who work directly with refugee and migrant communities to help them in turn find solutions to meet their own needs. 2014 Settling In grants totaling $361,172 have been awarded to 33 groups throughout New Zealand to support their work with ethnic and migrant communities, ranging in size from $1,740 to $40,000 and averaging $10,945 were distributed nationwide. $30,450 being allocated to 5 key agency or service providers within Christchurch. The funding now distributed by OEA is half of what was previously available and is no longer allocated on a historical basis, which is now nationally contestable, whereas historically the fund had been allocated on a regional identifiable needs basis. Networks Metropolitan CALD sector agencies and providers lead and participate in a wide range of networking and liaison meetings in the city. These networks help to ensure inter-agency approaches, information and resource sharing, and creative and informed projects to meet indentified needs. Key citywide networking bodies and organisations include: INFoRM Interagency Network For Migrants and Refugee s, Elder Care Canterbury Refugee and Migrant Health, Christchurch Multicultural Council, Christchurch Refugee Council, Christchurch Resettlement Service, One Voice Te Reo Kotahi, Otautahi Runaka monthly Hui.
The needs of the communities and client groups that CALD sector agencies work with CALD community service providers have identified core issues that exist in the city. These issues are evolving and define the focus of the work as sector service providers and organisations. These issues include: income inequalities; health inequalities; the lack of access to adequate, affordable and equitable housing; and the impacts of resettlement and social issues on local established and emerging CALD communities. The CALD sector agencies play a key role in the development of rebuild Migrant (and Refugee) communities. In August 2014, the Human Rights Commission, Sector agencies and Christchurch City Council jointly hosted the annual national forum in Christchurch. The conference entitled Diversity Migrant and Refugee Employment, stated that respect, dignity and mana were vitally important when engaging with migrant workers integral to Christchurch as it continues rebuilding and redeveloping. The timing of the forum and focus highlighted the marked increase in support and advocacy services for migrant workers especially from CALD service providers. These service providers have identified the need to advocate on behalf of their fellow ex-pat nationals due to discriminatory employment practises that leave many migrant workers without a voice or recourse due to a lack of understanding of employment laws, rights and practices, social and financial support, and a fear of loss of working visas. The Ministry of Employment and Innovation (MBIE) has since worked with many of these sector agencies and undertaken steps to halt unlawful practices with increased inspections of construction and working sites and the promotion of employment laws via translated resources. Another key issue that has been witnessed by CALD service providers is that migrants are not an identified priority group for government. For this reason, both prior to arrival in New Zealand and once they get to Christchurch, the message of welcome extended to rebuild migrants is not as strong as it could be. Likewise, information is not translated or targeted towards this group specifically, and the capacity of agency and sector staff to meet needs particular to migrants, either as customers, residents (short or long-term), contractors or employees depends more on them as individuals than on training or service provision policy or procedure. Christchurch City Council and key sector organisations such as Pegasus Health, CERA, Interpreting Canterbury, Christchurch Resettlement Services and Plains FM have worked collaboratively to address the access to quality information resources and have developed best practice guidelines for service and government providers when interacting with CALD communities. Pegasus Health has also contributed to this target group having produced a guide to Health Care in New Zealand which has also been translated into the 15 most spoken languages.
Key Issues Identified Issue Progress to date / outcome Communication and engagement with culturally and linguistically diverse (CALD) communities by rebuild agencies needs to be supported by well-marketed and accessible translated materials and free interpreting services. Information and services need to be accessible in community languages. This inclusion needs to be planned for and resourced by all agencies. Encouraging a culture of collaborative sharing of information in other languages, particularly among local and central government agencies needs strengthening and resourcing. Communication plans need to include using media in diverse languages, particularly for Pacific, Chinese and Korean communities. November 2014 The Community Language Information Network Group (CLING), a collaborative group of agencies, has published Best Practise Guidelines for Using Language and Sign Interpreters - useful tips for Christchurch agencies. Christchurch City Council promotes the use of Interpreting Services that are free to customers. The Council also has a revised New to Christchurch, Information for Migrants and Newcomers on-line guide' in seven languages. Earthquake Support Coordinators for people from CALD communities provide free language interpreters to their customers. Pegasus Health Canterbury funds free telephone and face-to-face interpreting services for all the enrolled patients in their jurisdiction. The participation of those affected in decision making is synonymous with a rights-based approach. All affected communities should have the opportunity to be consulted and to participate in the planning and implementation of various stages of the recovery effort. This requires co-ordination between key recovery agencies as well as information in a variety of accessible formats that is easily available and understood. Numbers of skilled workers and their families from overseas source countries coming to Christchurch for the rebuild require accurate information and to be well-supported in their settlement. This is likely to stretch the capacity of community associations and service providers, as they seek to support the newcomers. Settlement changes (MBIE, SSNZ, SettlingIn). As government funding responds to identified priorities, anecdotal evidence suggests reduced government funding is being allocated to the CALD sector. An opportunity exists for better collaboration across the multicultural sector to ensure this smooth transition and integration of rebuild migrants both temporary and permanent residents in the region. November 2014 Christchurch City Council has contracted a researcher to assess the impact on the Council presented by the growing numbers of migrant workers arriving for the city s rebuild. Council is keen to adequately prepare for changes, and identify gaps and priorities for action. The collaborative sector mapping group, in association with agencies and groups in the multicultural sector, are anticipating undertaking some strategic collaborative planning to support this influx of newcomers to the city from overseas. Employers, particularly in the trades sector, are increasingly taking on a role in active support for employee settlement. The Christchurch employers Chamber of Commerce is also active in supporting migrant workers and has specific programmes designed to connect Canterbury employers with migrants and newcomers through skills matching, targeted support and advocacy.
Issue Progress to date / outcome Business recovery is vital to the multicultural sector s recovery, as many small businesses owned by those from migrant-backgrounds not only support their own families, but also support community associations, festivals and events. November 2014 The Canterbury Business Association has established the Christchurch International Market collabo with the wider business community to support and promote entrepreneurs from migrant backgrounds now resident in the city. CBA also continues to support small businesses via further networks and business mentoring. The Canterbury Employers Chamber of Commerce has also proactively offered support to migrant workers via supported employment and advocacy. Another key opportunity is the rebuilding of CALD community group capacity, including leadership and advocacy capacity from within communities. November 2014 Christchurch City Council and other city funders continue to support community group capacity-building through their community grants funding schemes. City Council continues to distribute 10 percent of the total amount of funding allocation to the CALD sector.