Terms of Reference EX POST EVALUATION OF UPHOLDING THE RIGHTS OF MIGRANT WORKERS IN SPECIAL ECONOMIC ZONES (SEZS) BY ENSURING SUPPLY CHAINS ARE EXPLOITATION FREE: VIET NAM, CAMBODIA AND LAO PEOPLE S DEMOCRATIC REPUBLIC Commissioned by: IOM Viet Nam Mission Office Project Identification: Project type: Sub Project type: Executing agency: Management site: Project Code: CT.0921 Counter Trafficking (CT) Labour Migration (LM) IOM Missions in Viet Nam, Cambodia and Lao People's Democratic Republic IOM Viet Nam Mission Duration: 1 December 2015 30 November 2017, then extended until 31 May 2018 Geographical coverage: Beneficiaries: Partner(s): Viet Nam, Cambodia, Lao People's Democratic Republic Small to Medium Sized Enterprises (SMEs) and Multinational companies (MNCs) within specific business sectors, such as garment, manufacturing, and electronic, that have supply chains within Special Economic Zones in Viet Nam, Cambodia and Laos; related government agencies responsible for labour inspection, anti trafficking portfolio and welfare support; and (female) migrant workers. Dong Nai Industrial Zones Authority (DIZA) in Dong Nai Province, Viet Nam; National Employment Agency/Job Center (NEA/JC) in Battambang and Siem Reap, Cambodia; Special Economic Zone Promotion and Management Office (SEZO), Lao People s Democratic Republic Total Funding: USD 300,000 Total Expenditures USD 258,335.19 1
1. Evaluation context Global supply chains in the various manufacturing sectors are complex and involve a wide range of actors, working at multiple sites, with goods and workers crossing multiple borders. In this context, reports of human rights abuses, such as human trafficking for forced labour and other forms of labour exploitation, have raised concerns about the social costs of the industry, and have created pressure for business stakeholders to make changes to their production. Globally, there are more than 40 million victims of modern slavery, found in almost all economic sectors and often hidden in plain sight. According to estimates by Walk Free Foundation, the International Labour Organization (ILO) and IOM, 24.9 million people were in forced labour. According to ILO, forced labour in the private economy generates US$ 150 billion in illegal profits per year 1. Business and their suppliers are under increasing pressure to ensure the protection of labour and gender specific human rights of migrant workers. As an organization seeking to uphold the rights of migrants, IOM has worked tirelessly in the last few decades to ensure migrant workers do not fall victim to human trafficking and other forms of exploitation. The overarching objective of this project has been to protect migrant workers through the promotion of ethical recruitment principles and empowerment of businesses to apply those principles in their supply chains. The key goal has been the adoption of ethical recruitment practices to better protect vulnerable labour migrants working within Small and Medium Enterprises (SMEs) and Multinational Corporations (MNCs) in specific business sectors through two outcome areas: a) Improving the business sect understanding of Corporate Social Responsibility principles related to ethical recruitment as a smart investment' and b) Enhancing the business sect capacity to adopt ethical business practices with respect to recruitment. Major outcomes from the project were, but not limited to, increased knowledge and capacity of business to adopt ethical recruitment practices to better protect vulnerable labour migrants through trainings, multi stakeholder workshops and consultations, speaker series; and the increased access to safe migration information for labour migrants and potential labour migrants via information campaigns and job fairs. Through this project, IOM Vietnam developed the Corporate Responsibility in Eliminating Slavery and Trafficking (CREST) framework, which was and continues to be promoted widely in CLV as well as in the broader region and demonstrates great potential for collaboration with different stakeholders. Based on the project materials and CREST operational framework developed under project funding, IOM was able to build up a significant network among private sector actors that support enhanced visibility and implementation of the CREST initiative, which allows IOM to further its activities for the effective protection of migrant workers in company supply chains. 1 ILO. Profits and Poverty: The Economics of Forced Labour. Geneva, 2014. 2
2. Evaluation purpose This evaluation will generate findings, conclusions and recommendations that will be invaluable inputs for IDF, IOM missions in Viet Nam, Cambodia and Lao People's Democratic Republic, as well as project partners (including Dong Nai Industrial Zones Authority (DIZA) in Dong Nai Province, Viet Nam; National Employment Agency/Job Center (NEA/JC) in Battambang and Siem Reap, Cambodia; Special Economic Zone Promotion and Management Office (SEZO), Lao People s Democratic Republic, etc.) to improve future programming and strengthen stakeholder s ability to deliver high results. This evaluation is carried out in line with IDF s guidelines whose recommended timeline is between 6 months to 12 months after the project completion. This evaluation is intended for an external independent evaluation, which will be conducted by a consultant who is qualified and experienced in conducting project evaluation, and who is independent from the project formulation, planning and implementation to ensure independent analysis and findings. 3. Evaluation Scope The scope of this evaluation will be focusing on the outcome and objective level of the results and covering the whole project implementation until the time of the evaluation. Output will not be looked at explicitly, but implicitly when reviewing the achievement of the project s outcomes and objectives to identify the project impact. The project stakeholders will be consulted on the project implementation, results, and their perception, including IOM staff managing the project, relevant representatives of different stakeholders, including government agencies, business associations, companies, and recruitment agencies. 4. Evaluation Criteria In response to the evaluation purpose, the evaluation will look into the five OECD/DAC main evaluation criteria, which are relevance, effectiveness, efficiency, impacts and sustainability, plus two cross cutting ones such as human rights and gender equality, which are incorporated into relevant OECD/DAC criteria. 5. Evaluation questions In order to explain the extent to which the five evaluation criteria were attained, a set of evaluation questions have been proposed which might be supplemented by another set of detailed and specific subquestions as appropriate and needed in consultation with the evaluator before commissioning the evaluation. 3
Evaluation Criteria 1. Relevance: assessing to what extent the project s objective and intended results remain valid and pertinent either as originally planned or as subsequently modified. 2. Effectiveness: assessing the extent to which the project achieves its intended results with the required quantity and quality. 3. Efficiency: assessing how well human, physical and financial resources are used to undertake activities, and Evaluation Question 1. To what extent did the project respond to the needs and priorities of business and government of Viet Nam, Cambodia and Lao People's Democratic Republic in protection of migrant workers through the promotion of ethical recruitment principles within business operations and their supply chains, and promotion of safe migration information to migrant and potential migrant workers? 2. Did the project activities directly lead to the production of outputs; did the outputs contribute to the outcome; and did the project outcomes contribute to the realization of the intended objective? If not, why? What were the key lessons learned? 3. To what extent did the project correspond to the needs of the project beneficiaries, including the migrants? Why was it the case? 4. How relevant was this project to IOM s Development Fund s objectives and IOM s mandates and strategies? 5. How gender and human rights aspect was considered during the project design, implementation and monitoring? 6. To what extent were the project s targeted results achieved? Are there any differences between the male and female beneficiaries, and other types of vulnerable groups? 7. What internal factors and external factor contributed to progress or delay in the achievement of the output, outcome and objective results? How did the project respond to these conditions to achieve the intended results? 8. How did the project coordinate with various stakeholders to ensure effective implementation of the project? What were the lessons learned and best practices pertaining to project coordination? 9. What did systems and tools exist to monitor the project s implementation? What challenges were observed in the project s implementation monitoring, and what improvements could be made? 10. To what degree are resources (human, goods and services, etc.) provided/available at planned cost (or lower than planned) to implement the project activities with the same of (or better) quality expectation? 4
how well these resources are converted into outputs. 11. Were the financial resources used (USD 258,335) appropriate/proportionate to the results achieved? Can it be compared to other similar projects implemented elsewhere? 12. What was the level of human and financial contribution made by project stakeholders to the project, and how this contributed to the project s efficiency? 13. Were there synergies of existing coordination and initiatives of other institutions to support project s ability to achieve its results in an efficient manner? 4. Impact 5. Sustainability: assessing to what extent the project s results will be maintained for a certain period of time after the current project phased out. 14. To what extent the project contributes to reducing exploitation and human trafficking in supply chains of private sector companies in Viet Nam, Cambodia and Lao People's Democratic Republic, and in the region? 15. To what extent the project contributes to improving protection of migrants in general? 16. To what extent business and government of Viet Nam, Cambodia, Lao People's Democratic Republic introduced or modified structures, resources and processes to ensure that benefits generated by the project continue once external support ceases? 17. Are the project partners adequately capacitated (technically, financially and managerially) for continuing to deliver the project s benefits/services? 6. Evaluation methodology The below methodology is proposed for the evaluator, but this will be reviewed and revised as relevant in accordance with further discussion with the evaluator during the inception phase. 6.1. Data collection and analysis methods: For the purpose of this evaluation, it is expected that the evaluator will employ the following methods for data collection and analysis: Data Collection: 5
Desk review of relevant project documents, project reports, meeting minutes, publications and other materials identified; Conduct key informant interviews and focus group discussion with the project stakeholders to document both qualitative and quantitative information; and Conduct the survey of stakeholders for a more descriptive and qualitative information. Data analysis: The evaluator is expected to analyze the qualitative and quantitative data in both description and infographics. 6.2. Sampling The sampling for this evaluation will be both purposive. Representatives of the government stakeholders and private sector will be identified by the project. This list below is for the Key Informant Interview and Focus Group Discussion. Countries Institution type Stakeholders Number Methods Location Viet Nam Government Business Research Institution/NGO Dong Nai Industrial Zones Authority (DIZA) in Dong Nai Province, Viet Nam; Department of Labour, Invalids and Social Affairs (DOLISA), HCMC; Employment Support and Consultation Centre in Dong Thap Dong Nai Industrial Zonesbased companies; H&M adidas Energetic Green TBC TBC HCMC/Dong Nai Dong Thap TBC HCMC/Dong Nai TBC Remotely Cambodia Government National Employment Agency/Job Center (NEA/JC) in Battambang and Siem Reap; Migrant Resource Center (MRC) Phnom Phenh Svay Rieng Remotely TBC 6
Business and business associations Recruitment agencies Department of Labour and Vocational Training (DoLVT) in Svay Rieng H&M Cambodian Association and Federation for Employers (CAMFEBA) Manpower Association of Cambodia (MAC) Association of Cambodia Recruitment Agencies (ACRA) Phnom Penh NGO World Vision Cambodia Phnom Penh Lao People s Democratic Republic Viet Nam, Cambodia, Lao People's Democratic Republic Special Economic Zone Promotion and Management Office (SEZO) IOM Staff IOM staff managed the project, including the project manager, project team, PDO and RMO. Vientiane TBC HCMC 7. Evaluation deliverables Deliverables Schedule of delivery Notes 1. Evaluation Inception Report is February Follow the IOM template finalized 2. Completed field data collection March 3. De briefing session delivered March 4. Draft Evaluation Report, and March Follow the IOM template (Report) discussion using PPT 5. Evaluation Brief March Follow the IOM template 6. Final Evaluation Report March Follow the IOM template 7. Summary presentation (PPT) 7
8. Evaluation workplan Activity Da ys Responsibl e Locatio n Kick off meeting 0. Evaluator & Online 5 IOM Review project documents 2 Evaluator Evaluat and relevant literature. Drafting the Inception Report 1 Evaluator Evaluat Inception Report is being reviewed and finalized Interviews/Data collection and debriefing Data analysis and drafting the report 1 Evaluator Evaluat 5 Evaluator Field 5 Evaluator Evaluat 0. Evaluator Online 5 Presentation of the draft evaluation report (PPT) Finalize the report 2 Evaluator Evaluat Feb 2019 Mar 2019 1 2 3 4 5 6 7 8 9. Evaluation budget The prospective applicants are expected to submit a detailed budget plan for the successful evaluation within the allocated duration. The total proposed budget for this evaluation is not more than USD 7,000, including professional fee, air travel, DSA (based on UN cost norms for Viet Nam), and any taxes as required. IOM Viet Nam will provide necessary logistic arrangements, including appointments with stakeholders, translation assistance and local transport as required. 8
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