BANK OF CHINA (HUNGARY) CLOSE LTD VIENNA BRANCH

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1 BANK OF CHINA (HUNGARY) CLOSE LTD VIENNA BRANCH

2 Browser Requirements BOCNET is the name of Bank of China s NetBank service. It s recommended to use Internet Explorer 6.0 or an updated version to operate in BOCNET. It s not recommended to use Firefox instead of the Internet Explorer. 1

3 Operation Tips Please use the navigation buttons provided by BOCNET to move forward or backward through BOCNET. Please don t use the navigation button in the toolbar of the Internet Explorer to move forward or backward through BOCNET. If you use these buttons BOCNET will log out and you will need to login again. 2

4 NetBank Login 3

5 Homepage CHINESE VERSION ENGLISH VERSION Head Office Portal 4

6 Online Banking Login Link to homepage: The access to the Online Banking is on the right side of the homepage. 5

7 Online Banking Security Tips In case you encounter the security message below while entering the Online Banking, please continue with pressing Yes. 6

8 Online Banking Login Below you see the login screen for the Online Banking. As soon as your Online Banking account is enabled, you will receive the initial username, password and E-Token. 7

9 Online Banking Initial Login Please enter your username, password, E-Token password and verification code into the respective fields. The user name and password are case sensitive. Only English letters and numbers can be entered. The webpage verification code is not case sensitive. If you do not fill in the verification code for a long time, the current verification code will be invalid. It is advisable to click on the picture below to update it before entering the verification code again to ensure that the current valid verification code will be used. Enter your user name Enter password Enter E-Token password Characters 8

10 Update Username & Password After logging in the first time, you will be asked to update your username and password. Usernames must combine English letters and numbers. Usernames must contain 6 to 20 characters. Special characters and punctuation are optional. Usernames must not contain a space. Usernames are case sensitive. Press the button next to the new username to check if the username is available. The new password requires 8 to 20 characters. English letters, numbers and special characters can be used. In order to improve the security of your password, please use a combination of letters and numbers and try to avoid regular combinations. Your new password will be effective the next time you log into the Online Banking. 9

11 Password & E-Token Password If wrong passwords are entered 5 times consecutively within a day the username will be temporarily blocked and the customer will not be allowed to attempt a further login until the next day. If wrong passwords are entered 15 times consecutively within a day, the customer s username will be permanently blocked and the customer will not be allowed to attempt a further log in, until the customer notifies BOC Vienna to reactivate the username by providing a proof of the customer s identity or through a fax, if the customer has a fax contract with BOC Vienna. If an invalid E-Token password is entered 10 times consecutively within a day, the E-token will automatically be locked and the customer will not be allowed to attempt a further login until the customer notifies BOC Vienna to unlock the E-Token by providing a proof of identity. 10

12 Online Banking Welcome Page The welcome page of the Online Banking contains the menu bar, login history, latest news and some useful quick links. 11

Online Banking Welcome Page Menu bar: Offers

Login History: Displays the date and time when the

13 Online Banking Welcome Page Menu bar: Offers access to all functions. Welcome Message: Displays customer name and online banking customer number. Login History: Displays the date and time when the login to the Internet Banking succeeded or failed. Latest News: Shows information published by the bank 12

14 Online Banking Welcome Page Using the shortcuts you may directly access the most frequently used functions 13

15 Accounts Management 14

16 Current Balance Inquiry The Current Balance Inquiry displays the current balance on the account at the moment of the inquiry. Please select the accounts that shall be inquired. It s possible to select multiple accounts. 15

17 Same-Day Transaction Inquiry Same-Day Transaction Inquiry displays all transactions on the day of inquiry. 16

18 Historical Balance Inquiry Historical Balance Inquiry: Displays historical balances of the last 12 months. The displayed time range is limited to 3 months. 17

19 Historical Transaction Inquiry Historical Transaction Inquiry: Displays transactions of the last 12 months. The displayed time range is limited to 3 months. Transaction Inquiry Transaction Inquiry summary 18

20 Historical Transaction Inquiry At the right lower corner you can download the transaction data into an excel sheet. It s possible to only download all transactions displayed on the screen or to download all historical transactions within the time range. After pressing Download, please go to Download Transaction to download the Excel File 19

21 Transfer & Remittance 20

22 Remittance Basic Function There are three remittance types 1. Transfer between Associated Accounts: Transactions to the customer s own accounts at the BOC Vienna Branch. 2. Transfer within Bank: Transactions to other BOC Vienna Branch accounts. 3. International Remittance: Remittances from BOC Vienna Branch to other banks via SWIFT network. The transferable currencies are USD, EUR and RMB. 21

23 Remittance Basic Process First determine the payee type Transfer within Bank Payee: Refers only to the beneficiaries who opened an account at the Bank of China Vienna Branch. Excluding branches in China and also excluding other overseas branches. The account number must be entered. The payee account number must be a 13-digit number. International Remittance Payee:transfer USD, EUR or RMB to beneficiaries at other banks. If the receiving bank is a euro country, enter the IBAN code. Example: AT Country code check digits bank code 11[YZ1] account number 22

24 Remittance Basic Process Add payee First you have to set up the payee, which is the beneficiary of the remittance. Account Administration Payee Management add new payee Enter Payee s information 23

25 Remittance Add Payee For payees of bank internal remittances, please select the following fields: 24

26 Remittance Add Payee For payees of international remittances you have to fill in the payee s information as shown in the picture. Please select the fee allocation Important Notice: Share: payer bears the sending fees, payee bears the receiving fees. Our: Payer bears all the fees. 25

27 Remittance Process Remittance can be done after payee maintenance is completed There are single remittances and batch remittances Single remittance is executing only one remittance to one payee Batch Remittance:You can use the batch tool provided by the online banking platform to enter multiple payee accounts and the relevant amounts and save it as a text file. The text file can be uploaded in the Online Banking system. The batch remittance is equivalent to multiple single remittances. 26

28 Remittance Basic Steps All corporate remittances will be completed in two phases First phase:first select the remittance type. Then select the payer account and the payee account and fill in all must-fill remittance information. Business Code: It s optional to enter a business code. Based on the business code the customer can choose the priority, and each remittance may be numbered according to the needs of the company. If the customer business code is not filled in, the Online Banking system will automatically assign the business code to the transaction. 27

29 Remittance Authorization Please Note:After a transaction is submitted for authorization; it does not actually deduct the amount from the account, but still requires the authorization of authorized users to confirm the authorization. If not authorized, the transaction is not effective. 28

30 Remittance Authorization After a remittance was authorized, a success note appears on the screen, and the application number is displayed. In the authorization menu you will see the transaction has been successfully submitted. 29

31 Batch Remittance Select the batch file and select the remittance type. Batch File: Select the batch file from the folder and upload it. If the file does not meet the requirements, the system will show an error pop-up. Please try to modify and upload the file again. 30

32 Batch Remittance Results The authorization of batch remittances is the same as authorization for single remittances. After authorization a success note will appear on the screen. At the authorization menu all successful batch remittances will be listed. 31

33 Remittance Modify & Cancel Second Phase : After submitting a remittance for authorization, the authorized user has 3 feedback options. The authorized user can chose to authorize the remittance, send the remittance back for modification or cancel the remittance. 1. Authorization:Confirm the transaction is correct and can be processed. 2. Authorization Returned:If there is a need to change the information in the remittance, the remittance can be returned to the operator to modify. After modification, the operator can resubmit and wait for authorization. 3. Authorization Rejected:The transaction is cancelled and can t be modified. 32

Until the password is not successfully entered the transaction is still

34 Remittance Authorization The last step of the authorization is to enter the password shown on the authorized operator s E-Token. Until the password is not successfully entered the transaction is still pending. Once authorized; the transaction inquiry s status also changes to remittance successful. 33

35 Remittance Authorization Return If a remittance has been returned the status of the remittance changes to returned. The remittance still needs to be modified. 34

The resubmitted transaction can be seen in the transaction inquiry as having the

36 Remittance Modification Select the remittance that needs to be modified. After the modification please confirm the modification. The resubmitted transaction can be seen in the transaction inquiry as having the updated status successfully modified. When confirming the modification a green note should appear stating the application number. 35

37 Remittance Authorization Rejected If you choose to cancel a remittance, the remittance won t be processed and can t be modified. The remittance needs to be resubmitted from start. 36

38 Remittance Cancel Rejected remittances can be cancelled and deleted. Please select the remittance and press the cancel button. 37

39 NetBank User Types According to the customer s needs, Bank of China (Hungary) Co., Ltd. Vienna Branch can provide flexible settings for the NetBank Operator settings: During the NetBank Operator application please provide all information about the authorized user settings. 38

40 NetBank User Authorization Settings Example 1: NetBank user: Only one NetBank user A that has all rights Process: Since NetBank user A has all rights, user A can submit and authorize all remittances himself: A Submit A Authorization Remittance successful 39

41 NetBank User Authorization Settings Example 2: NetBank user: 2 NetBank users A & B User A has the submit right User B has the authorization right Process: User A can submit the remittance and user B needs to authorize the remittance. A Submit B Authorization Remittance successful 40

42 NetBank User Authorization Settings Example 3: NetBank user: 2 NetBank users A & B A Submit A <=X Authorization B >X Authorization Remittance successful User A has the submit right and has authorization rights for small volume remittances not exceeding amount X. User B has the authorization right for all remittances exceeding amount X. Process: For remittances that don t exceed the amount X; user A can submit and authorize the remittance. For remittances that exceed the amount X; user A can submit the remittance and user B needs to authorize the remittance. 41

43 NetBank User Authorization Settings Example 4: NetBank user: 3 NetBank user A, B and C User A has the submit right User B has a level 1 authorization right User C has a level 2 authorization right Process: User A submits the remittance. User B first needs to authorize the remittance before user C authorizes the remittance. A Submit B Authorization C Authorization Remittance successful 42

44 Netbank User Authorization Settings Example 5: NetBank user: 2 NetBank user A and B User A has the submit right User B has the submit & authorization right Process: User A or user B can submit remittances. However, only user B can authorize remittances. A Submit B Submit B Authorization B Authorization Remittance successful 43

45 NetBank User Authorization Settings Example 6: NetBank user: 3 NetBank user A, B and C User A has the submit right User B has authorization rights for remittances not exceeding amount X. User C has authorization rights for remittances exceeding amount X. Process: First user A submits the remittance. For remittances that don t exceed the amount X; user B needs to authorize the remittance. For remittances that exceed the amount X; user C needs to authorize the remittance. A Submit A Submit B <=X Authorization C >X Authorization Remittance successful 44

46 NetBanking Remittance Limits Online banking can be based on the customer s demand. There is single remittance limit and a daily remittance limit. For further information about the remittance limits please contact your customer relationship manager. 45

47 Remittance Inquiry The inquiry function can be used to search specific remittances or to list multiple remittances. There are multiple searching functions: based on remittance number, payee, amount or date. 46

48 Remittance Business Number Inquiry Please enter either the remittance application number or the customer business number. As a result, all matching remittances will be listed. 47

49 Remittance Business Number Inquiry For more details open the remittance by clicking on the underlined reference number. At the handler s information you can find a log that records the process of the remittance: 48

50 Remittance Payee Inquiry Please select the payer account and the date range. The date range is limited to 3 months. 49

51 Remittance Date & Amount Inquiry Please enter a minimum amount and a maximum amount to filter for the amount. Also add a date range to filter for the date. 50

52 Remittance Inquiry Results The inquiry function can also be used to inquire the status of a remittance. If you search for pending remittances please use the inquiry function. 51

53 Supporting Service 52

54 Supporting Service Please find the link to download the batch tool for batch remittances. Please click on the download button and press the run button to install the tool. 53

55 Batch Tool Fill in the description(red star* symbolizes must fills) EXCEL: 1. Tool Information: Please read the instructions before using the tool. 2. Internal accounts transfer: Remittances to payee accounts bearing the same account holder as the payer s account. 3. Bank internal transfer: Remittances to other accounts of the Bank of China Vienna Branch. 4. International transfer: Remittances to international accounts via SWIFT. 54

Payer account number 1. Beneficiary account number 2. Beneficiary name 3. Beneficiary bank 4. Beneficiary bank code 5. Beneficiary telephone number 6. Payee s ID number 7. Amount type: a.

56 Payer account number 1. Beneficiary account number 2. Beneficiary name 3. Beneficiary bank 4. Beneficiary bank code 5. Beneficiary telephone number 6. Payee s ID number 7. Amount type: a. Transaction amount:corresponds to the transaction currency. In case the transaction currency is different from the account currency, the amount will first be exchanged and then transferred. b. Payout amount: Corresponds to the payment currency. Describes the actual amount that will be deducted from the payer account. The amount will be transferred in the account currency. 8. Payment currency 9. Amount 10. Transaction currency 11. Transaction date 12. Business number 13. Comments 14. Fee Type:OUR payer pays all fees, SHA payer only pays sending fees, payee pays receiving fees 55

57 Batch Tool Create File Select the remittance type and fill in the fields in the batch tool. Create the batch file by pressing the Create to local file button. 56

58 Batch Remittance Upload Select the remittance type. Press the browse button to select the local file, created by the batch tool. Below there is an inquiry function to search for entered batch remittances. After uploading the batch file please proceed to the authorization. 57

59 Online Banking Maintenance Within the maintenance one can find the welcome message. 58

60 Welcome Message Welcome message: Customers can create their own welcome messages. 59

61 Change password Change Password First enter the current password and then enter the new password and confirm the new password a second time. For security reasons please use a combination of characters and numbers. It s suggested not to use birthdays or names as a safe password. 60

62 Payee Management In this function customers can add or remove payees as well as inquire and edit them. 61

63 Other 1. Please read the NetBank Service Contract, the NetBank GTCs and the NetBank service time published on our homepage carefully. 2. Please do not use the return button of the explorer to navigate through the NetBanking platform. Please enter characters and numbers only in relevant fields. 3. Please pay attention to our announcements that we publish on our website. 62

64 Final Page Thank you very much for using the NetBanking service of Bank of China (Hungary) Close Limited Vienna Branch. If you have any questions please contact us using the contact information on our homepage. This NetBanking manual is for reference only. We hope our NetBanking service serves you well. 63

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