) ) ) ) Marvin Hill Arbitrator APPEARANCES
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1 IN THE MATTER OF ARBITRATION ) ) Between ) ) SOUTHWEST AIRLINES, INC ) EMPLOYER (SWA), ) ) and ) ) TRANSPORT WORKERS UNION ) (TWU) LOCAL 555, UNION. ) TWU Group Grievance Case TWU-ALL-5004/14 (2015) Hearing Dates: January 12, 2015 & January 30, 2015 at Love Field, TX MDW Temporary Assignments & Agent X seniority issue Marvin Hill Arbitrator APPEARANCES For the Union: For the Company: Jerry McCrummen District IV Representative and Vice President, Brian Smith, Grievance Specialist TWU Local Inwood Rd. - Ste. 150 Dallas, TX jerry.mccrummen@twu555.org brian.smith@twu555.org Kevin Minchey, Esq. Senior Counsel Southwest Airlines, Inc Love Field Drive Dallas, TX kevin.minchey@wnco.com I. BACKGROUND, FACTS AND STATEMENT OF JURISDICTION This is a long, arduous, complex case, incorporating external law (RLA), contract law (the impossibility doctrine), prior arbitration rulings (Helburn, Hill I & Hill II, Lemons), two federal court decisions, past practice (in the Union's view), equitable principles regarding the exercise of management rights, and ever the weather (when MDW suffered close to the worst weather in Chicago history, with record low temperatures (-l 6 F) and wind chills ( close to 50 below)). In a nutshell, this case is about whether SWA violated the parties' collective bargaining agreement when it sent ramp agents to Chicago MDW to work temporary assignments during the worst operational meltdown in the Company's history caused by a sickout orchestrated by the Chicago ramp employees (in Management's opinion)(r. 19). How the Carrier returned employees to their regular assigned city (with junior employees being allowed to stay) is also an
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28 over backwards to staff all assignments at MDW by seniority. To Management's credit, it could have well concluded that this was a job action by MDW agents (unprotected conduct at law) and declared that all contractual restrictions were non-operational, but it did not go down this road. According Management the benefit of the doubt, and given Mr. Lemons' findings/decision res judicata or precedential deference, along with that of the dicta in Arbitrator Helburn's decision, I hold that Management acted reasonably in staffing the temporary assignments at MDW in the time period at issue. As such, no remedy is awarded the Union for any employees that may have been inadvertently passed over for MDW staffing. Bottom line: treating this situation like an overtime bypass, as urged by the Union (R ), would fail any test of reasonableness. 11 At the same time, once the agents were at MDW, Management did not have contractual authority to act in such a way as to ignore the seniority criterion it claimed to have followed. There is a term in Latin often used by lawyers (hoping to emphasize the importance of the principle they are trying to stress): rebus sic stantibus 12 which is really applicable here. Circumstances changed once the agents were vectored to MDW. Any discretion Management had to act in an emergency and extraordinary sick-call situation was tempered with respect to decisions to send agents home. Hence, we turn to the second part of the Union's grievance. people as you can, get them on that flight. So, just as he testified, they stopped going down the seniority list due to the emergency nature of the operation and the circumstances and started to contact people and they got volunteers and they put them on the ferry flight that left at 3:00." (R. 336). There is more that clearly illustrates what Management faced: "Pete Turley was the station manager in Oakland, and he would testify that they initially posted a bid for people to volunteer and they had few people sign the bid and they later found out about 15 below and they took their names off the bid. And so at that point they started calling names and they went down the seniority list. And he will also testify that Agent Y, who was here that testified, was aware of what they were doing and never made any allegations that they were skipping anyone on the seniority list. And he would say that the three people on Joing Exhibit 3 were contacted and either didn't want to go to Chicago or didn't answer their phones." (R ). To this end, sometimes a station (Salt Lake City) started out doing it "incorrectly," but moved to a seniority criterion when a flight was cancelled (R. 338). "When they did it correctly, the four agents in Joint Exhibit 3 were all contacted. Either they didn't want to go or they didn't answer their phone." (John Beplay, Station Manager at SLC, Offer of Proof; R. 338). One more to illustrate the point: "And then the last one, Steve Rapazzo, manager of ramp operations in Tampa. And he would testify that they started going down the seniority list, then they had a flight that was leaving for Chicago and they were instructed at that point to grab as many people as they could to get them on the flight. And do he'll testify that they broke protocol at that point. They started contacting people outside of seniority. And then they found one person to go, and I guess he'll testify that the two volunteers that they initially got backed out, so they only sent one person. He will also testify that he told Union Rep Greg Gamboni was the next person on the seniority list when they broke protocol. So if somebody was allegedly bypassed, it would have been somebody prior to Mr. Gamboni. But they did stop going down the seniority list at some point. He doesn't know when." (R. 339). 11 Just a guess, but had Management gone to the Union Leadership at Inwood Road (Messrs. Cerf or McCrummen) in early January and informed them what it contemplated by way of assignments at MDW, there would be a likely resolution or accord reached. 12 C/ausula rebus sic stantibus is a clause in sometimes used in international agreements or treaties that provides for the unenforceability of a treaty due to fundamentally changed circumstances. The doctrine is one of the oldest norms of customary international law. It is applicable here. 28
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