Unit: Working as a Door Supervisor within the Private Security Industry. Equipment Projector Screen Flipchart and Pens Cable Covers.

Transcription

1 Course: SIA License to Practice qualifications Aids Powerpoint Slides Handouts Student notes Unit: Working as a Door Supervisor within the Private Security Industry Equipment Projector Screen Flipchart and Pens Cable Covers Students Maximum of 20, Minimum 4 Male and Female Entry level Location Classroom Duration 12 hours Days 2 days Course content Lesson 1: Role and objectives of a door supervisor Lesson 2: Civil and criminal law Lesson 3: Search procedures Lesson 4: Powers of arrest Lesson 5: Drugs misuse issues and procedures Lesson 6: Incident reporting and crime scene preservation Lesson 7: Understanding licensing law and social responsibility Lesson 8: Emergency procedures that should be followed by a door supervisor Lesson 9: Keeping vulnerable people safe Lesson 10: Queue management and venue capacity responsibilities Copyright SAFE Ltd Page 1 of 9: Issue

2 1: Role and objectives of a door supervisor Day: 1 Duration: 45 minutes Learning Outcomes Method Slides Notes 1. State the role and objectives of a door supervisor Activity, 3-9 Activity S6: Standards of behaviour 2. State the importance of an admissions policy Activity 10 Activity S10: Typical contents of admissions policies Conclusion 11 2: Civil and criminal law Day: 1 Duration: 1 hour 1. The difference between Civil and Criminal Law Activity,, Discussion 2. Identify the different types of crimes against the person as defined by law 3. Identify common crimes against property that a door supervisor may come across Activity,, Discussion State the definition of an offensive weapon State the law relating to the use of force Conclusion Activity S4: Examples of offences 5-9 Activity S6-7: Crime classifications Copyright SAFE Ltd Page 2 of 9: Issue

3 3: Search procedures Day: 1 Duration: 2 hours 1. State the differences between general, random and specific searches 3 2. Identify a door supervisors right to search Activity, 4-5 Activity S4: Right to search customers 3. Recognise possible hazards when conducting a search 6 4. State how to search people and their property Activity, 7-13 Activity S11: Practice searching techniques Activity S13: Searching bags 5. State the precautions to take when carrying out a search Identify reasons for carrying out a premises search Identify actions to take in the event of a search refusal Identify search documentation that a door supervisor is required to complete 9. Identify actions to take if a prohibited or restricted item is found during a search 10. Identify additional considerations to take when searching individuals Conclusion 25 Copyright SAFE Ltd Page 3 of 9: Issue

4 4: Powers of arrest Day: 1 Duration: 1 hour 1. Identify offences for which a door supervisor can make an arrest 2. Identify the limitations to a door supervisors powers of arrest 6-7 Activity, Discussion 3-5 Activity S3: Categories of offence Activity S4: Examples of offences that a door supervisor can affect an arrest 3. State why an arrest should be made as a last resort Activity, 8-10 Activity S8: Other options Activity S10: Risk factors 4. State arrest procedures to be followed by a door supervisor Identify procedures to take following an arrest Conclusion Activity S16: Citizens arrest Copyright SAFE Ltd Page 4 of 9: Issue

5 5: Drugs misuse issues and procedures Day: 1 Duration: 1.5 hours 1. Identify key areas of drug-misuse legislation Recognise the indicators of drug misuse Activity, 7-10 Activity S7: Signs of drug use 3. Identify common types of illegal drugs Activity, Activity S11-13: Drugs classifications and effects Activity S14: Appearance of drugs Activity S16: Legal highs 4. Recognise the signs of drug dealing Activity, Activity S18: Behavioural signs 5. State the procedure for dealing with individuals found to be in possession of drugs State the procedure for handling seized drugs Activity, Activity S22: Information that would be recorded 7. State how to dispose of drug-related litter and contaminated waste 23 Conclusion 24 Copyright SAFE Ltd Page 5 of 9: Issue

6 6: Incident reporting and crime scene preservation Day: 1 Duration: 1 hour 1. Identify different types of evidence Activity 3 Activity S3: Types of evidence 2. State how to preserve evidence after an incident Activity, Discussion, 4-9 Activity S5-7: Crime scene contamination 3. Identify records to complete when an incident has occurred Activity, 10 Activity S10: Recording events 4. Identify the reasons for recording incidents Identify the types of incidents which need to be recorded Activity, Discussion, 6. Identify incidents when a door supervisor should call the police Identify the requirements for completing incident records Activity, Discussion, Conclusion Activity S13: Types of incidents Activity S19: Information to be included Copyright SAFE Ltd Page 6 of 9: Issue

7 7: Understanding licensing law and social responsibility Day: 2 Duration: 1.5 hours 1. Identify licensing objectives Activity, 3-5 Activity S4: Four licensing objectives 2. State the rights and duties of licensees and door supervisors as their representatives 3. State the law in relation to refusing entry and ejecting customers Activity, 6-9 Activity S6: Operating schedule in the Premises License Identify police powers regarding licensed premises Activity, 12 Activity S12: Reasons for which police can enter 5. State the powers of entry of authorised persons Activity 13 Activity S13: Other agencies 6. State the law regarding children and young persons on licensed premises Identify acceptable forms of proof of age State conduct that is unlawful under licensing, gaming and licensing of sex establishments legislation Activity, Discussion, Conclusion Activity S18: Offences in relation to drunkenness Copyright SAFE Ltd Page 7 of 9: Issue

8 8: Emergency procedures that should be followed by a door supervisor Day: 2 Duration: 2 hours 1. State the importance of knowing the venue s evacuation procedures 2. State the role of a door supervisor when dealing with threats of terrorism Identify sources of information on terrorism awareness Identify appropriate responses to situations requiring first aid Conclusion 27 Activity 9-13 Activity S9: Suspicious behaviour 9: Keeping vulnerable people safe Day: 2 Duration: 45 minutes 1. Recognise the risks to vulnerable people being ejected from or refused entry to a venue 2. Identify actions that can be taken by a door supervisor to protect vulnerable people 3. Recognise behaviours that could indicate potential sexual predators Activity, Discussion, 6 7 Conclusion Activity S3: Factors that cause a person to be vulnerable Copyright SAFE Ltd Page 8 of 9: Issue

9 10: Queue management and venue capacity responsibilities Day: 2 Duration: 30 minutes 1. Recognise the benefits of queue control Activity, Discussion, 2. Indicate why communication is important throughout the queuing process 3 Activity S3: Why queues form Activity, 4 Activity S4: Managing queues 3. Identify why managing venue capacity is important Activity, 5 Activity S5: Maximum occupancy figures Conclusion 6 Copyright SAFE Ltd Page 9 of 9: Issue