EMERGENCY APPEAL Iraq, Jordan, and Lebanon: Population movement

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1 EMERGENCY APPEAL Iraq, Jordan, and Lebanon: Population movement Revised Emergency appeal n MDR81003 GLIDE n OT LBN/JOR/IRQ 28 May 2013 This Revised Emergency Appeal seeks CHF 27.4 million (increased from CHF 4.6m) in cash, kind, or services and extends the appeal timeframe for 7 months (to 31 December 2013) to support four National Societies in their efforts to assist some 51,693 families (258,465 persons). A Final Report will be made available by the end of March 2014 (3 months after the end of the operation). The International Federation of Red Cross and Red Crescent Societies (IFRC) wishes to applaud the tireless efforts of the staff and volunteers of the Lebanese Red Cross, the Jordan National Red Crescent Society, the Iraq Red Crescent and the Palestine Red Crescent in responding to the needs of those who have fled Syria in search of shelter, assistance and comfort. We would also like to extend our most sincere thanks to each of our partners and donors for their continued support towards this Emergency Appeal. Implementing the cash grant programme in Ajloun, Jordan. Photo: Raefah Makki/ IFRC Appeal history Preliminary Emergency Appeal initially launched on 9 August 2012 for CHF 3.7 million to assist 55,000 people for six months. Revised Emergency Appeal issued on 30 January 2013 for CHF 4.6 million to assist 62,000 people for six months. (Report is attached) Summary The ever-increasing number of people fleeing the violence in Syria into neighbouring countries shows no sign of abating. By February 2013, the number of people seeking refuge in these countries had already far surpassed the 2012 estimates of the international humanitarian community. As of late May 2013, reports indicate a total of 1,523,626 people have fled Syria to the neighbouring countries and are in need of assistance.

2 2 To address the increased needs of this community, the International Federation of Red Cross and Red Crescent Societies (IFRC) seeks CHF 27.4 million to assist the Jordanian National Red Crescent Society (JNRCS), the Lebanese Red Cross Society (LRCS), the Iraqi Red Crescent Society (IRCS) and the Palestine Red Crescent Society (PRCS - Lebanon branch) to deliver immediate assistance to a total of 51,693 families (258,465 persons). This amounts to 65,000 people in Jordan, 137,000 people in Lebanon and 56,465 people in Iraq. Activities under the appeal will respond to the population s needs in the areas of relief and cash assistance, health care and psychosocial support, and water and sanitation, and will support the four operating National Societies to strengthen disaster preparedness, capacity building and contingency planning. Activities in this Emergency Appeal are based on the joint planning by the IFRC and the National Societies. In Lebanon, the Lebanese Red Cross (LRC) continues to provide vital emergency medical services to wounded and sick women, men, girls and boys arriving from Syria on the eastern and northern borders by providing pre-hospital care, first aid treatment, ambulance transportation to hospitals and blood services. Under this revised Emergency Appeal, the IFRC wishes to increase support to LRC for its efforts aimed at: responding to the emergency healthcare needs of 50,000 refugees, including through the LRC Emergency Medical Service clinics and blood banks; preventing inter-personal and genderbased violence; offering psychosocial support to 1,000 families; providing food and non-food assistance to 16,000 Syrian families; LRCS is carrying out RFL services in collaboration with the ICRC; and strengthening the National Society s capacity to respond rapidly to the refugees needs. The country branch of the Palestine Red Crescent Society (PRCS) has been supporting providing vital medical assistance to Syrian as well as Palestinian refugees arriving from Syria through its network of five hospitals and health centres in Lebanon (mainly based in Palestinian refugee camps). Under this revised Emergency Appeal, the IFRC aims to support PRCS Lebanon branch to provide 2,000 refugees with rapid medical treatment of injures and diseases through its 5 hospitals In Jordan, the Jordan National Red Crescent (JRCS) continues to provide assistance to Syrian refugees currently residing outside the camps, and has supported over 25,000 families since the beginning of the crisis. Its efforts to-date have focused on providing medicine and medical services and distributing hygiene kits, food and non-food items to Syrians registered in Amman and in the northern areas of Mafraq, Ramtha and Irbid, where the highest numbers of refugees reside. With the support from the IFRC and the Swiss Red Cross, JRCS is currently implementing a cash transfer program to support 2,000 families. Under this revised Emergency Appeal, the IFRC aims to increase support to JRCS for its efforts aimed at: meeting the shelter and settlement needs of 55,000 refugees, including through cash assistance; providing basic healthcare to 10,000 refugees and strengthening the provision of psychosocial support; improving access to safer support services and preventing violence; strengthening the National Society s capacities to respond rapidly and effectively, while also reducing risks to disaster. In Iraq, the Iraqi Red Crescent, strengthened by its auxiliary role to the public authorities, has been providing support ranging from the provision of tents, food, and non-food items, and has recently scaled-up its activities in the North as well as on Al Qaim and Al Rabyaa borders. Under this revised Emergency Appeal, the IFRC aims to increase support to the IRCS for its efforts aimed at: providing psychosocial support to 2,700 Syrian refugees and 100 IRCS staff and volunteers; ensuring First Aid treatment in Domiz and Al Qaim refugee camps by training 360 refugees in conducting First Aid; training IRCS staff and volunteers in preventing communicable disease outbreak and in providing psychosocial support (90 trainees in total); distributing food and non-food items to 7,753 refugee families residing in Domiz and Al Qaim refugee camps; and providing safe water to 10,000 refugees in these camps. Regional Preparedness for Response (RPR) Initiative: the launch of a region-wide Regional Preparedness Response (RPR) initiative is considered essential to support National Societies in each of the affected host countries (Jordan, Lebanon and Iraq) to provide impact-driven assistance to refugees based on a longer-term vision aimed at equipping individuals with the skills and support necessary for their future. This program will go beyond meeting the immediate, essential needs of the refugees. It will aim to ensure that once refugees return to their country they will become effective members of their communities, ready to rebuild these communities and minimise the possibility of a lost generation unable to reintegrate.

3 3 The program aims to cover three core areas of regional response that include Psychosocial Support, Violence Prevention and Disaster Preparedness, helping to prepare refugees for their eventual return, <click here to view the attached Emergency Appeal Budget; here to link to a map of the affected area; or here to view contact details> Lebanon The Situation The number of registered Syrian refugees has increased substantially in the past six months. In late January 2013, 158,973 had fled Syria into Lebanon. Currently 450,000 Syrian refugees are hosted in Lebanon, while only 339,000 have been registered by UNHCR. Wounded Syrians continue to cross into Lebanon, many transported by the Lebanese Red Cross emergency services for surgery and treatment in hospitals, which have been especially equipped to provide care for such cases. Approximately 60% of Syrian refugees in Lebanon reside in rented dwellings, while 35% have received shelter from host families throughout the country. However, the rapidly escalating displacement crisis has led to the creation of over 400 spontaneous settlements in various areas of the country, including mostly in and around the Bekaa Valley. Safe and adequate shelter solutions therefore remain a top priority. Multi-sectoral assessments conducted by national and international humanitarian agencies reveal that lack of safe shelter is among the most prominent risks facing Syrian refugees in Lebanon. As a result of insufficient housing solutions, for example, many families face unsafe and deteriorating sanitary and hygienic conditions, increasing the risk to disease among the most vulnerable such as children and the elderly. In addition, the housing solutions available to Syrian refugees in general are currently overstretched, and the rental costs exceed families financial capacities, therefore exposing them to additional risks. Insufficient income opportunities further inhibit sustainable livelihoods, leading to debt and possibly forcing families to leave the country. With approximately 35% of Syrian refugees in Lebanon residing with host communities, support is required for local communities and families who are either directly supporting Syrian refugees, or whose own access to services and resources has been strained by the increased number of refugees. Another significant challenge in Lebanon is the coverage of secondary health care costs following the discontinuation of funding by the Government of Lebanon in support of refugees. UNHCR funds for this area are rapidly depleting. Coordination and partnerships Mandated by the government to act as auxiliary to the public authorities in the humanitarian field during disasters and armed conflicts, and being the major provider of emergency medical services in the country, LRCS works closely with the authorities to ensure plans and implementation are shared and coordinated. The LRCS continues to host monthly Movement coordination meetings, which include IFRC, ICRC, and the National Societies of Belgium, Germany, Iran, Netherlands, Norway, Qatar, United Arab Emirates and the Palestinian Red Crescent Society in Lebanon. Weekly meetings are also taking place on specific operational matters (Health and Relief). IFRC and LRCS attend UNHCR coordination meetings, which take place twice monthly in Beirut, and monthly or bi-monthly in the technical sectors of NFIs, WASH, shelter, education, health and protection (including the Gender Based Violence Task Force). Regular updates are posted and accessed by the Movement through the UN information portal, which provides updates on numbers of registered Syrians, needs assessments and implementation progress. Over the reporting period, LRCS and IFRC have continued to provide input for interagency contingency plans. The plans take into account contingency stocks and planned activities by sector according to each participating organisation, as well as current response by sector and geographic location.

4 4 Red Cross and Red Crescent action The LRCS continues to play an important role in providing emergency health services and transferring the wounded Syrians from the border areas with Syria to hospitals inside Lebanon. The IFRC supports the LRCS with medical consumables, volunteer s equipment, logistics, contingency stocks and five 4X4 ambulances under the regional appeal. Recently the LRCS agreed with the IFRC proposal to initiate a long-term relief project to support 2,000 families monthly with food and hygiene parcels. The LRC s Emergency Medical Services (EMS), have provided pre-hospital care as well as on-site first aid and ambulance transportations to the sick and wounded since the beginning of the crisis. This has been made possible with significant ICRC support, working with the Ministry of Health and LRCS to keep this vital service running. Most ambulance transports have been made towards hospitals in the North Lebanon and severe cases were transferred to Bekaa and Beirut hospitals. Two First Aid mobile stations were set up: the first in Wadi Khaled (with a financial contribution from the IFRC s DREF, with subsequent financial contributions from the Netherlands Red Cross since mid-march 2012) and the second one in Ras Baalbek with ICRC s financial support. In the meantime, two first aid teams are available in the Hermel station to intervene if necessary. The LRCS s EMS participated jointly with Emirates Red Crescent and PRCS and with the Kuwaiti Red Crescent Society in relief operations to distribute supplies to Syrian refugees. Partners supporting LRCS in these operations are: ICRC, IFRC, Qatari Red Crescent Society, Netherlands Red Cross, Norcross, Belgium Red Cross, Swiss Red Cross, German Red Cross and Austria Red Cross soon. Other discussions continue between LRCS and various PNSs regarding potential bilateral support. The Palestine Red Crescent Society (Lebanon branch) continues to provide vital health services when possible for the new refugees inside the Palestinian camps or approaching PRCS from outside the camps. Due to the increasing number of refugees crossing the borders to Lebanon; Syrians and Palestinians increasingly approach PRCS hospitals seeking health care. The number of Syrian patients admitted to the five PRCS (Lebanon Branch) hospitals increased by 246% compared to the numbers in 2011 Jordan The Situation Jordan hosts some 402,837 registered refugees who fled the violence in Syria. This amounts to approximately 30% of the entire refugee population, making Jordan one of the largest host countries. By 2013, the average number of refugees entering the country on a daily basis rose to 2,000. Currently a further 85,359 are awaiting registration. Importantly, however, not all Syrians who arrive in Jordan are registered with UNHCR, making the actual total number of Syrians presently in Jordan much higher than that reflected by UNHCR registration. Among these are the 90,000 refugees who are currently registered with JRCS. It is estimated that some 140,000 Syrians have also congregated at the border waiting to enter into the country Out of the total number of Syrians currently in Jordan, approximately 53% are women and 28% children between 0 and 18 years old, with an estimated 2% of these being unaccompanied or separated children (UASC). Children, especially UASC, are more vulnerable and in need of humanitarian assistance including safe and secured shelter, food, medical assistance, education, and psychosocial support, as well as protection. About 65% of Syrian refugees in Jordan live in host communities, while other refugees are accommodated in four camps: Zaatari, Hallabat, King Abdullah Park, and Cyber City in Ramtha. The camp in Zaatari is currently managed by the Public Security Department (supported by different agencies), hosts around 203,000 refugees (as of early May). The camp is expected to have reached its maximum limit. A new camp has been opened from April in Hallabat to accommodate initially 5,000 refugees that may eventually be expanded to host around 30,000 refugees in future. A new camp in Azraq to accommodate initially around 30,000 refugees is under construction and expected to be operational by end of July The majority of Syrians who arrive in Jordan require shelter and assistance as many have fled without assets or household goods. Over 66 national/international agencies are involved in assisting Syrian refugees in camps and host communities.

5 5 While the Government of Jordan has thus far kept its borders open, it has also made it increasingly clear that it requires support from the international community in absorbing the financial burden as a result of providing assistance to the increased numbers of refugees. The pressure on the Government of Jordan budget and public service provision has been widely noted as the refugee crisis has worsened, especially in the sectors of water, utilities (electricity, etc.), health, and education. Municipal services such as solid waste collection, sanitation and drinking water are also under tremendous pressure. Syrian refugees who are registered with UNHCR can access the public health and education system. The Government also subsidizes a number of basic goods in the open market, such as bread, cooking gas, fuel, electricity, and water, and these subsidies have been extended to Syrians. In early September 2012, the Government of Jordan announced that the influx is beyond its capacity. Coordination and partnerships Coordination between JRCS, IFRC and other Movement partners is taking place on a regular basis to ensure that planning for the current response, implementation, and contingency planning, in case of an increased influx of Syrians into the country, are carried out in close cooperation. Since the launch of the preliminary appeal, four formal Movement coordination meetings have been held between the IFRC, JRCS, ICRC and National Societies present in Jordan. It was decided that Movement coordination would be divided into operational meetings (to take place with the technical focal points of each Movement partner on a bi-monthly basis) and strategic meetings (to provide an overall strategic element to the operation and to take place on a monthly basis. The ICRC has also increased support to JRCS' capacity building in the areas of relief, vocational training, logistics and emergency first aid training for the National Society volunteers. Operational coordination is underway between IFRC and PNSs in the country, in particular with the Swiss Red Cross who is providing logistics support and implementing a cash programme alongside the IFRC. This has allowed the pooling of resources, sharing of information and the development of a joint delivery mechanism that will minimize the strain on JRCS resources. Regular informal and formal communications between IFRC and ICRC and PNSs also take place as required. At the interagency level, members of JRCS and IFRC regularly attend coordination meetings with UNHCR, government authorities and other agencies. The IFRC Head of Emergency Operations in the country participated in a series of meetings on contingency planning with the Heads of the various UN agencies operating in the region. The IFRC, with input from JRCS, ICRC and PNSs, has been providing details of the Movement s response and contingency planning to contribute to the UN s Revised Syria Regional Response Plan. The JRCS has been working closely with the authorities and the Jordanian Hashemite Charity Organisation (JHCO), mandated by the government of Jordan to coordinate the work of relief agencies for the Syrian refugees. Red Cross and Red Crescent action The JRCS in cooperation with other RC/RC National Societies and other humanitarian organizations has been supporting Syrian refugees outside the camps since the beginning of the crisis, and have already supported over 25,000 families (approximately 125,000 individuals). By mid May 2013, JRCS had distributed 83,600 food parcels, 211,829 blankets and quilts, 21,500 hygiene parcels, 35,600 floor mats, 125,988 kg of dates, 4,047 jerry cans, 6,000 mattresses, 3,750 kg of rice and 2,000 heaters. Medicines and medical services valued at around USD 1.8 million were also provided to Syrians. In addition, with the support of the Kuwait Red Crescent, 2kg of fresh bread is provided to 6,000 Syrian families for 30 days every month. The JRCS, with the support from the IFRC and the Swiss Red Cross, is also currently implementing a cash transfer program to support 2,000 families for three months for monthly rental payment and other household basic necessities. Cash distributions started in the 3rd week of March of the most vulnerable Syrian refugee families in Jordan have already received cash and more distributions will continue in coming months. The cash program uses an innovative approach and modality of distribution which is done through ATM cards. Each beneficiary is issued an ATM card by Cairo Amman Bank (CAB) through which beneficiaries are able to withdraw allocated cash per month from any of the CAB s ATM machines. In late 2012 a Household Economic Security (HES) Delegate was seconded for five weeks by the British Red Cross, and worked with the support of two JRCS volunteers to carry out an in depth community and household assessment to gain a greater understanding of the household needs of Syrian refugees living within the Jordanian communities. Volunteers were trained and coached by the HES delegate throughout the process.

6 6 After reviewing secondary data and attending meetings with agencies including UNHCR, WFP and various NGOs, the assessment team visited six branches across Jordan where they carried out semi-structured interviews with key informants, including JRCS branch Presidents and community leaders, and carried out focus group meetings and house visits with Syrian refugees. The assessment was carried out with view to a cash programme, but a multi-sector approach was taken to include shelter, health and education with a focus on understanding basic needs and the household economy situation, in particular food security, expenditure, income sources and coping strategies. The assessment also aimed to build up a clear profile of the refugee population and their future plans. Areas visited were identified using the JRCS database, poverty data and interventions of other organisations and were therefore selected as Amman, Ajloun (North Jordan), Na emh (village in Irbid Governorate, North Jordan 20kms from Irbid city), Ma an (South Jordan), Karak (Central Jordan) and Mafraq city (North Jordan). The report can be found on DMIS at page: Red Cross and Red Crescent activities to-date have focused primarily on Syrians living in host communities outside of organized camps with the exception of the ICRC, Qatar Red Crescent Society (QRCS) and the UAE Red Crescent Society (UAERCS) that deliver services to Syrian refugees travelling to or residing in Zaatari camp in northern Jordan. Notably, the ICRC established an office for Restoring Family Links (RFL), and QRCS is providing psychosocial support to residents of Zaatari camp, while the UAE RCS has deployed a field hospital to provide medical services to newly arriving Syrians and residents of the Zaatari camp. The IFRC deployed a delegate and a Head of Emergency Operations (HEOps) to support the JRCS s response activities. In January 2013, a Field Assessment and Coordination Team (FACT) was also deployed to support the development of a feasibility study for establishing and providing technical support by the JNRCS to an additional camp for Syrian refugees. JRCS continues to provide humanitarian assistance (food, NFIs/cash distribution and health), to Syrian families across the country, including Amman, Ramtha, Irbid, Mafraq and Ma an. JRCS also continues to provide health care to Syrians through the Qatar Red Crescent Society and the Red Crescent Society of the United Arab Emirates. Qatari Red Crescent Society medical experts in Jordanian hospitals continue to provide emergency surgeries to wounded Syrians from border areas (mainly spinal and eye injuries). The Red Crescent Society of the United Arab Emirates has deployed a field hospital in Mafraq, which includes outpatient care, paediatrics and surgery. Three mobile health clinics under the same partnership are also operating in the same area. Finally, the JNRCS is also providing psychosocial support to Syrians in its Al Hashme development centre, in partnership with UNICEF. The ICRC established an RFL office in Za atri camp in the northern governorate of Mafraq. Since this became operational, some 20,000 people have benefited from the ability to contact their families inside Syria and in neighbouring countries. Trained JRCS RFL volunteers are now working with ICRC in the field to support RFL activities and to further build the JRCS capacities. The ICRC will increase its support to the JRCS in the coming months to enhance the JRCS s capacity building in areas of relief, vocational training, logistics and emergency first aid training for the JRCS volunteers. The IFRC and JRCS also signed a Memorandum of Understanding on the modalities of their cooperation in the operation, notably with regards to human resources and procurement and financial mechanisms. A Head of Emergency Operations was deployed in country as surge support in November until mid-january to support the National Society and its operation in support of Syrian refugees. Iraq The Situation Currently, more than 143,177 refugees are registered by UNHCR, with approximately 136,510 living in the Kurdistan Region. Despite the protracted violence in Syria, the number of new arrivals in Iraq decreased substantially due to border restrictions on the Iraqi side. The Al Qa im border crossing, for example, has been closed even for family reunification, but with some exceptions for females and minors under 15 years. The overall situation of the Syrians is tenuous, and some 4,000 refugees have reportedly been involuntarily returned to Syria.

7 7 The refugee s financial situation is precarious as most families have left everything behind. Within this situation the rents for refugees living in host communities impose a serious burden which exceeds the financial capacities of many families. The majority of Syrians that dwell in houses pay between $ for a simple furnished house, while others stay with Syrian families permanently residing in Iraq, causing additional burdens to the host families. In many cases, many more families live in the same house under difficult conditions with very limited facilities for storing, cooking and preserving food. In addition, expenses to stay in contact with family members in Syria are further stretching the budgets. Reports also indicate that single men, in particular, experience severe difficulties in securing accommodation as landlords are reluctant to rent houses to single men. There is currently no shortage of food in the Kurdish region as the share of Syrian refugees among the host community (less than 20%) is still rather small and thus the overall impact on the consumption is marginal and the net effect, in terms of local price increase, has not been measured. However, it is expected that the situation will deteriorate in the future as the Syria Crisis continues. About 90% of the refugees are expected to be in debt and it can be assumed that the situation will deteriorate in the future. While refugees in the camps receive free food and NFI items, Syrians in host communities rely on their own income and savings and hospitality of their host families, which is of course not a situation which is sustainable. Despite the availability of food, economic constraints force many families to reduce their nutrition and the number of meals per day. Thus, meat, chicken, fish, and eggs are not available for most families and the consumption of fruits and milk for children is already reduced due to the high costs. Although the calorie requirements are still met, the continuing decline will have negative effects in the long term. The supply of fresh water is still a major problem in the Domiz region. While DMC and MSF transport water to families in remote areas, some families attempt to clean contaminated tanks themselves. UNHCR and UNICEF identified the cleaning of contaminated tanks, improving the latrine situation, and increasing the transport capacities of water as the main priorities. The poor water quality is associated with a prevalence of diarrhoea cases among bottlefed children and related health problems are affecting vulnerable groups such as pregnant women, the elderly, and those with pre-existing health problems. The overall health situation in Iraq needs to be addressed as a matter of urgency. An epidemiological assessment for the measles outbreak will be conducted by the WHO. Refugees and the host population in Al Qa im and Dohuk currently receive polio vaccinations. Women s health is a particularly urgent issue, as no specialist female doctors are available at the camp health centre and the facilities for gynaecologic treatment are limited. The lack of medicines for chronic types of diseases is a pressing concern. Vaccines against typhoid are currently distributed by outreach teams in remote areas and for new arrivals. The main health problems among refugees in Iraq are acute respiratory conditions and chronic diseases (hypertension and diabetes). In addition, many refugees suffer from conflict related health problems such as anxiety, fear, panic attacks and fear of the future caused by their own traumatic experiences including gender based and other violence in Syria, and the loss of family members. Coordination and partnerships The coordination between IFRC, IRCS, the Iraqi Government, UNHCR, ICRC, and other operational actors is further strengthened to ensure better coordination to respond to the needs of the growing number of the refugees, inside and outside Iraq. IFRC relocated its office to IRCS headquarters with the Federation representative based in Baghdad to work closely with the IRCS. The IFRC s Secretary General, MENA Zone Director, and the IRCS President held discussions with the Iraqi Prime Minister on 17 December to provide an update on the current Red Cross and Red Crescent response to the Syrian operation both inside Syria and neighbouring countries that are hosting refugees. The IFRC and IRCS team highlighted the outcomes of the financial support provided by the Iraqi government through the IRCS and requested further support to meet the increased humanitarian needs. The Prime Minister, in principle, approved the request. Red Cross and Red Crescent action The IRCS provided transitional services at the border areas with Syria (mainly in the south of Iraq) for both Syrians and Iraqi returnees. IRCS provided relief support to JRCS and Syrian Arab Red Crescent (SARC). The IRCS was the first humanitarian organisation to respond to the needs of Syrian Refugees during the first influx before UNHCR took over the operation. Since the beginning of the year, IRCS has provided 500 food parcels and non-food items to Syrian refugees in Domiz camp in Duhok. Volunteers have also distributed hygiene kits and provided psychosocial support (PSS) activities. To ensure stock is available for quick mobilization - 500

8 8 food parcels and 500 non-food item parcels have been pre-positioned at the Duhok branch in November, and the IFRC supported the branch to distribute according to the needs. On the al-qaim border, the IRCS has been active during the reporting period, and to date has provided relief items and services to Syrian refugees in the form of refreshment (water, juice snacks) at arrival points, non-food parcels, food parcels (350), hygiene kits (250), and psychosocial support. At the Al Rabyaa border, the IRCS intervention included the provision of water, and food, as well as the provision of first aid and PSS activities. In addition, 1,000 tents, 1,000 NFI parcels and 200 food parcels were prepositioned at Mosal branch. IRCS also donated food parcels to 631 Syrian refugees in Koya district of Erbil governorate and food, hygiene and essential household items to 450 Syrian refugees in Kirkuk City. IRCS has also provided relief support to Jordanian, Lebanese and Syrian Arab Red Crescent Societies The Proposed Operation In Lebanon Lebanese Red Cross Health in Lebanon Outcome 1: Refugees emergency and health care needs are effectively and efficiently met. 50,000 Syrian refugees are provided with seasonal & chronic disease medicines Provide medicines to the LRC medical social clinics, which assist Syrian families in Lebanon with urgent medical care LRC clinics & EMS running costs covered to enable meeting the increasing numbers of patients Health clinic staff and volunteers from all governorates are trained on interpersonal and gender-based violence prevention and response protocols and safe referrals Interpersonal violence (including SGBV) prevention and response support including psychosocial and health services are available to refugees as needed. Deliver five 4x4 ambulances to LRC to improve Emergency Medical Services (EMS) access to wounded Syrians over difficult terrain Monitor use of ambulances and vehicles in relation to the transportation of Syrians in need of medical care Support LRC fleet maintenance. Train 30 of staff and volunteers of LRC on Sexual Gender Based Violence (SGBV) and response protocols Develop referral system together with host communities, refugees and other actors Design a detailed assessment of the current situation of Syrians living in host communities and their longer term needs including means of sustainable livelihood, host family support and potential adverse impacts and tension in the communities and appropriate interventions Outcome 2: The psychosocial well-being of 1,000 families is improved through provision of psychosocial and preventive health services. Psycho-social Support is provided to Train LRC volunteers in PSS refugee families Provide psychosocial support through community based activities to 1,000 refugees Lebanon outcome 3: LRC readiness in Blood Banks is enhanced Blood test kits are provided to LRC blood banks in the areas hosting Syrian refugees Provide blood test kits to LRC blood banks supporting Syrian refugees

9 9 Food security, nutrition and livelihoods in Lebanon Outcome 1: Immediate food needs of Syrian families are met Output 2,000 food parcels distributed per Conduct rapid emergency needs assessments month for a period of 8 months Develop a targeting strategy and registration system targeting refugees living in host Distribute 16,000 food parcels communities Monitor and evaluate the relief activities and provide reporting on distributions Distribution staff and volunteers are provided with the skills and tools to conduct safe distributions that protect dignity and promote safety Develop, in partnership with LRC, an appropriate relief, DM and logistics trainings Train 150 RC staff members Train 150 LRC staff members to train teams Outcome 2: Immediate NFI needs of 16,000 Syrian families are met. 2,000 hygiene parcels distributed per Conduct rapid emergency needs assessments month targeting refugees living in host Develop a targeting strategy and registration system communities taking into account Distribute 16,000 hygiene parcels gender and diversity (8 months). Monitor and evaluate the relief activities and provide reporting on distributions Unconditional cash grant provided to 1,500 (estimate) families per month to enable them to pay monthly apartment rent and some other most essential household items. Conduct a detailed assessment, design and establish a cash programme providing cash assistance to the most vulnerable families (deployment outputs will include assessment, targeting of beneficiaries, identifying the most appropriate disbursement mechanism and modality of programming) Build on LRC s position and on the assessment findings, programmatic decision will be taken to define further cash transfer programmes in Lebanon through LRC. Outcome 3: LRC capacity in RFL is enhanced. LRC RFL services carried out in collaboration with the ICRC Disaster Preparedness & Capacity Building in Lebanon Support the RFL position of the LRC Outcome 1: LRC s operational readiness to respond urgently to an influx of refugees or other emergency is strengthened. Activities Planned Disaster management Develop, in partnership with LRC, an appropriate, gender-sensitive skills and knowledge of disaster management training) to include aspects relevant to LRC s LRC staff and volunteers emergency work and contingency planning for the Syrian population are enhanced movement Train 120 LRC staff and volunteers from across the country, in disaster management, including relief, logistics, water and sanitation. Organize a TOT training for 120 LRC staff and volunteers to train LRC is equipped with space and relief tools to respond to the needs of 11,000 families (5,000 people) teams at branch level, across departments Preposition the following stock for up to 11,000 families, as per the Sphere standards: 22,000 blankets 2,000 jerry cans 2,000 tarpaulins 1000 household kits Rehabilitate and equip one LRC warehouse in the north of Lebanon.

10 10 In Lebanon Palestine Red Crescent (Lebanon Branch) Health - Palestine Red Crescent (Lebanon Branch) Outcome 1: Outcome: Refugees and Wounded persons health needs for emergency and health care are effectively and efficiently met. Output Target beneficiaries (2,000 affected persons) are provided with rapid Support the health needs of 2,000 affected persons from the crisis in PRCS five hospitals with an agreed medical treatment of injures and selection criteria for new refugees approaching PRCS diseases Lebanon branch In Jordan Jordan Red Crescent Society Shelter & Settlements in Jordan Outcome 1: The immediate safe shelter and settlement needs of 10,000 refugees residing inside established camps are met. Essential Household Items (EHI)/nonfood items (NFI) as well as food Conduct rapid emergency needs assessments in the camp welcome packages are provided to Develop a targeting strategy and registration system 10,000 resident refugees at the camp. Distribute 10,000 EHI, NFI and food packages Monitor and evaluate the relief activities and provide reporting on distributions Staff and volunteers tasked with distributing relief are provided with the Develop, in partnership with JRCS, an appropriate relief training skills and tools to conduct safe Train 20 JNRCS staff members distributions that protect dignity and 20 trained JRCS staff members to train teams at camp promote safety level Outcome 2: The immediate shelter and settlement needs of 45,000 refugees living outside camps within host communities are met. Most essential household non-food items (blankets, mattress & hygiene kits) are provided to 6,000 families Develop an efficient and accurate beneficiary targeting strategy to enable interventions to meet the needs of the most vulnerable. (30,000 peoples) refugees living in Distribute 30,000 winter blankets to Syrians for the host communities in various winter months governorates of Jordan. Distribute 24,000 hygiene kits to Syrian families living in Jordan.(6000 F x 1 HK x 4 Months) Distribute 30,000 mattresses to Syrian families living in Unconditional cash grant provided to 3,000 families (15,000 people) to enable them to pay monthly apartment rent and some other most essential household items. Jordan. Deploy cash transfer delegate to carry out a detailed assessment and design and establish a cash programme providing cash assistance to the most vulnerable families Distribute cash to 3,000 of the most vulnerable families once per month over three months, Health in Jordan Outcome 1: 10,000 Syrian refugees obtain access to basic health services for 8 months. Basic health services are provided to targeted number of refugees. Health check performed upon arrival in the Assess the health risks of the affected population in terms of health services, prevention, health needs and risk of communicable diseases camp Provide basic health services to 10,000 Syrian refugees Support to JRCS ambulance services

11 11 Outcome 2: General psychosocial condition of resident refugees assessed and psychosocial needs addressed. Psychosocial support provided to the target population Provide psychosocial support to operational staff and volunteers of JRCS engaged in the operation Provide psychosocial support to refugees inside the camps through community based approach Outcome 3: Women, men, girls and boys have improved access to safer support services and assistance. Staff and volunteers are provided Train 30 of staff and volunteers of JRCS on with the skills and tools to prevent interpersonal violence principles, techniques and abuse of power and/or interpersonal violence and to make safe referrals for survivors of interpersonal violence including gender-based violence SGBV. Refugee and host communities in selected sites are equipped with the skills and tools to identify health and first aid issues (including violence prevention as a public health issue) and find solutions Initiate CBFA activities to create as sustainable community approach with focus on Violence prevention Disaster Preparedness and Risk Reduction in Jordan Outcome 1: JRCS s readiness to respond urgently, appropriately and safely to an increase in the influx of refugees or other emergency is strengthened. Preposition of contingency stocks and enhanced response capacity of the JRCS for 5,000 families (to complement existing stocks). Pre-position the following contingency stock to increase JRCS capacity to assist 1,000 families urgently, in case of a sudden need for support to Syrian refugees 1,000 kitchen sets (500 already procured under the MENA Civil Unrest Emergency Appeal) 5,000 blankets 1,000 tents (150 already procured under the MENA Civil Unrest Emergency Appeal) 5,000 mattresses (local procurement) 1,000 cooking stoves (local procurement) 2 rub-halls Outcome 2: JRCS s capacity to deliver effective and efficient response to an emergency is strengthened. Logistics technical support, provision of training, logistics tools and equipment are provided to JRCS. Train 50 men and women, including volunteers, members of National Society staff and members of the local community in disaster management, including relief, shelter Outcome 3: The planned operation is effectively implemented through the provision of adequate human resources and other required support services. Staff recruited with required gender Recruit necessary local staff to support JRCS in and diversity perspectives and administrative tasks related to appeal activities necessary support systems set up IFRC and JRCS will collaborate closely in to implement the planned implementation of activities including monitoring and operations. reporting More donors reached and required resources generated, effective coordination with humanitarian actors and RC/RC work is better Regular IFRC ops updates IFRC facilitates coordination meetings with RC/RC HNS and in country PNS

12 12 profiled and represented in the humanitarian communities Logistics technical support, provision of training and of logistics tools and equipment are provided to JRCS Provide JRCS warehouse with relevant tools for warehouses for cleaning and maintenance Provide JRCS with communications equipment for increased efficiency in relief distributions, including UHF radio sets Reinforce distribution capacity by two trucks and two pick-ups for transport and distribution Provide 200 staff and volunteers with uniforms Progress to date and challenges: This component still remains a priority activity for JRCS as the influx of Syrians is continuing at an alarming rate and is projected to continue so for many more months. Given that the Jordanian government has projected that the total number of Syrian refugees in Jordan will reach over a million by the end of this year, the situation is precarious and calls for every agencies and stakeholder to be prepared for any such situation. It is difficult to fully anticipate the future scenario and prepare accordingly, but the JRCS intends to enhance its readiness and response capacity in the form of a contingency stock of basic non-food relief items for 5,000 people. In Iraq Iraq Red Crescent Society Health in Iraq Outcome 1: 2,700 Syrian refugees living inside and outside in Al Qaim and Domiz refugee camps and IRCS service providers and volunteers have access to psychosocial support. PSS trainings and support provided for volunteers Provide psychosocial support to 100 volunteers and RC/RC service providers engaged in the operation PSS is provided to refugee families and IRCS volunteers as needed. Conduct basic PSS training for 60 volunteers (men and women) from Rabia a, Al Qa im and Al Waleed, branches on psychosocial support projects for people affected by the conflict, with particular focus on girls and boys. Provide psychosocial support to 2,700 refugees Organize recreation activities for children, youth and women Outcome 2: Al Qaim and Domiz refugee camps residents have access to first aid services. FA capacities are enhanced in Al Procure and provide 24 large FA kit Qaim and Domiz camps Procure and provide 360 small FA Kit Train 360 Syrian Refugees in First Aid by conducting 24 FA trainings targeting 15 men and women each Iraq Outcome 1.3: Risks of outbreak of communicable disease is reduced through public health education. Further mortality and morbidity are prevented through primary health care activities Train 30 volunteers on communicable disease surveillance and coordination with other Health authorities/ngos Food security, nutrition and livelihoods in Iraq Outcome 1: Immediate food needs of 7,753 Syrian families living outside the Domiz and Al Qaim refugee camps are met Local communities Bi-monthly distribution of 4,000 food parcels in Domiz livelihoods are reinforced Bi-monthly distribution of 3,753 food parcels in Al Qaim through the distribution of Monitor and evaluate the relief activities and provide reporting on food parcels distributions

13 13 Outcome 2: Immediate needs of non-food items of 7,753 Syrian families living outside the Domiz and Al Qaim refugee camps are met with respect for gender and diversity. Distribution of 4,000 NFIs Distribution of 4,000 NFI in Domiz (blankets, kitchen sets, HP, Distribution of 3,753 NFI in Al Qaim mats, Jerry cans) in Domiz Monitor and evaluate the relief activities and provide reporting on and 3,753 food parcels in Al distributions Qaim targeting refugees living outside the camp. Capacity of 1,000 vulnerable Syrian refugee women and youth is strengthened Water, Sanitation & Hygiene promotion in Iraq 40 tailoring trainings provided to 25 women per training 40 tailoring trainings provided to 25 male and female youth per training. Outcome 1: 5,000 Syrian refugees in each camp have access to safe water. Output Safe water is provided to 10,000 refugees 2 Water Purification Units are procured and installed in Domiz (1) and Al Qaim (1) Regional Preparedness for Response Initiative In addition to the country-specific operations detailed above, the IFRC Secretariat will implement a multipronged, region-wide initiative focused on interventions, capacity building and enhancement of Host National Societies abilities to respond to the longer-term needs of refugees. The Regional Preparedness Response initiative (RPR) aims to minimize the possibility of a lost generation of Syrian refugees, limiting the psychological damage of violence and displacement while preparing them for their return by equipping them with the tools and skills necessary to support their communities in a future rebuilding process. The RPR initiative will act as an umbrella initiative divided into three core areas across the region that includes Psychosocial Support, Violence Prevention and Disaster Preparedness. Other regional tools will be strengthened for post crisis and recovery phases (RDRT). Psychosocial Support Program/ Regional Capacity Building - Region Regional Outcome 1: The Regional Psychosocial programmes of IFRC is strengthened National Society staff and volunteers are equipped with enhanced skills Policy, planning and PSS development & project with operating National Societies are supported Organize a regional psychosocial master training of trainers Recruit a regional psychosocial Coordinator Re-print 2 PSS manuals/arabic versions Coordinate with IFRC PS centre and PNSs Organize a regional Psychosocial Reference Team meeting Produce lessons learned and exchange of experiences Integrate PS with emergency health, Community Based Health and First Aid (CBHFA) and SGBV Translate the PSS new materials and articles into Arabic. Violence Prevention, Mitigation and Response: The Regional Response Plan includes wherever possible elements of violence prevention and gender mainstreaming and equality programming and measures with a view to reducing risks of interpersonal violence and to ensuring the different yet equally important needs, perspectives and priorities of women, men, girls and boys are taken into consideration at every step. In this regard, the following outcomes will be pursued across the Regional Response:

14 14 Violence Prevention - Region Outcome 1: Refugee and host community members have access to safer services that promote dignity and security. Staff and volunteers across sectors are provided with the skills and tools to prevent abuse of power National Societies involved in the Syria regional crisis interventions have referral and other systems in place to reduce the risk of interpersonal violence and/or abuse of power across operations Activities Organize one training and one refresher for staff and volunteers in each National Society on violence prevention and prevention of abuse of power within three months. Provide 50 staff and volunteers in each National Society with tools on violence prevention and prevention of abuse of power Put in place safe referrals systems for cases of interpersonal violence including gender based violence. Outcome 2: Survivors of interpersonal violence including gender based violence have increased access to quality health and psychosocial support services. Staff and volunteers are equipped with the skills and tools to provide psychosocial support to survivors of interpersonal violence including gender based violence Health staff in fixed and mobile clinics as well as EMS services are equipped with the skills and tools to provide health services and support to survivors of interpersonal and gender based violence Organize one training per National Society (a total of 100 staff and volunteers) on delivering psychosocial support to those affected by interpersonal violence, including gender based violence Train health staff in fixed and mobile clinics as well as EMS services on providing health services and support to survivors of interpersonal and gender based violence Outcome 3: Refugee and host communities (including men and boys) are better prepared to prevent interpersonal violence and promote cultures of non-violence, peace and tolerance. Refugees and host communities have access to community activities, either stand-alone or integrated Information, education and communication materials including social media messaging that promotes messages of violence prevention, cultures of nonviolence, peace and tolerance are available to affected communities Organize 22 interventions in each National Society to deliver community-based activities (e.g. into CBHFA, that promote non-violence, peace and tolerance as well as prevention of interpersonal violence) for refugees and host communities to promote cultures of nonviolence, peace and tolerance Produce and disseminate Information, education and communication materials Produce and activate social media messaging Outcome 4: Women and girls of reproductive age maintain feminine hygiene, and enjoy respect and dignity in their daily lives. Women and girls of reproductive age have increased access to the necessities required to maintain feminine hygiene, respect and dignity in their daily lives Dignity kits are distributed to some 87,000 women and girls of reproductive age 87,000 (1 women and 2 girls of reproductive age per family; number of families under the relief component of the countries plans).

15 15 Disaster Preparedness for response and Capacity-Building - Region Activities Outcome 1: The capacity of IFRC is enhanced through strengthening of the regional response tools. Staff and volunteers technical skills are enhanced Organize two RDRT trainings (WATSAN and Relief) and needs assessment trainings National Societies affected by the Syria crisis have recovery capacity Organize one recovery training and activities. Outcome 2: National Societies are able to better respond to disasters. Contingency equipment is in place for rapid deployment Secure and store WATSAN kits (No. 5) for emergency deployment Provide National Societies with IT tools and equipment for RDRT deployment Logistics The Zone Logistics Unit in Beirut, in close coordination with the four National Societies and Dubai GLS, has set up a solid supply chain using GLS existing structures, in order to ensure best sourcing strategy in the provision of supplies required for beneficiaries (such as relief items, medicines, equipment and vehicles). This support may include, but will not be limited to: Mobilizing relief items pre-positioned in IFRC s Global Logistics Service Office in Dubai for emergencies and on-going operations; Coordinating between IFRC, ONS programme managers, zone logistics unit and Dubai office, for timely and cost-efficient sourcing option for items required in the operation; Coordinating mobilization of goods and reception of incoming shipments; Utilizing existing warehousing facilities and vehicles for storage and efficient dispatch of goods to the final distribution points; Supporting ONS in securing adequate storage solutions; Ensuring that local procurement of goods, services and transport is in line with IFRC procurement standards and procedures; Liaising and coordinating actions with other key actors so that that the IFRC logistics operation processes use all information to be as efficient and effective as possible In Jordan, both the Swiss Red Cross and the ICRC have contributed directly to strengthen the capacity of the JRCS in warehouse management. The logistics setup and sourcing strategy will be continually assessed in order to adapt to the changing situation in the three countries. Communications Advocacy and Public Information Due to their proximity to local communities and their unique role as auxiliaries to public authorities in the humanitarian field, the Red Cross and Red Crescent Societies are important local and global actors in the response to the Syria Crisis. It is important that they are supported in efforts to engage decision-makers to influence policy in favour of the most vulnerable, present a strong image to the media and enhance the collective capacity to effectively implement and resource operations. National Societies and the Federation Secretariat s ability to position themselves vis-à-vis governments and peer organisations is crucial for carrying the messages of vulnerable communities on behalf of the wider Federation membership, and in ultimately meeting the needs of these communities. In May 2013, the ICRC, IFRC and the Syrian Arab Red Crescent Society (SARC) organised a workshop of Red Cross and Red Crescent (RC/RC) Communications and Advocacy focal points in Beirut, Lebanon. The goal of the meeting was to develop a strong, coordinated external RC/RC and National Society public voice in order to strengthen our collective ability to raise awareness of humanitarian needs resulting from the Syria

16 16 crisis. The objectives of the meeting were to support RC/RC Communicators to meet expectations to best support the humanitarian operations through targeted external advocacy and communications; to better understand the current dynamics, challenges and opportunities of external communications on the Syria crisis; and, to agree on immediate and future communications and advocacy needs and messaging. The workshop, which was attended by the ICRC, IFRC and 20 National Societies from within and outside the MENA region, resulted in a proposed Communications Plan for strengthening the RC/RC Movement s collective efforts to raise awareness of the humanitarian needs in Syria and the surrounding countries by identifying targeted audiences, messages, tools, and gaps in light of needs identified by National Societies, ICRC and the IFRC). In order to respond to the need for strengthened communications and advocacy focusing on the humanitarian needs of the refugee communities in Lebanon, Jordan and Iraq, it is crucial that the MENA Zone is equipped with enhanced capacities in Humanitarian Diplomacy and Communications and Resource Mobilization. These necessary functions are further outlined in the below section titled Capacity of the IFRC. In addition, in order to share information on the impact of RC/RC activities outlined in this Revised Emergency Appeal, and in anticipation of increased media interest, the IFRC MENA Zone will increase its capacities to capture and develop beneficiary-focused stories from the field through the recruitment of an Audio-Visual delegate. The presence of the Audio-Visual Delegate will secure new materials such as short documentaries, testimonies of beneficiaries and interviews, and stronger content-gathering from the field, in addition to developing new web stories and creating photo galleries,. Monitoring and reporting of this appeal will make use of the IFRC global tools in Planning, Monitoring, Evaluation and Reporting (PMER). It will also make use of rapid assessments to monitor progress and adjusts approaches and response accordingly. Additionally, meetings with key stakeholders, field visits to follow progress on implementation of activities will be done on a regular basis. These monitoring tasks will be carried out by the National Societies and IFRC staff. To ensure ownership and sustainability National Society field staff at local level and local community members (men, women) will also be monitoring and following jointly all the project activities implementation and outcomes. IFRC will provide support for the National Societies to enhance their monitoring and reporting capacities through capacity building and coaching activities. Capacity of the National Societies The National Societies of the MENA region have considerable experience in dealing with natural disasters and man-made crises. They have a sound base of trained staff and volunteers, with particular strengths in first aid, community health and blood services, and with strong youth volunteer networks. The Jordan National Red Crescent Society focuses its work on disaster management, CBHFA, peace building and social development. JRCS is the lead agency in the event of a major disaster and is a member of the country s High Council for Disaster Response. It has played a vital role dealing with the influx of refugees during past conflicts including running relief operations, organizing camps for evacuees and providing humanitarian assistance. JRCS s headquarters are based in Amman, with branches in all 12 governorates of the country. Some of the key teams in HQ, including Disaster Management, Relief and Logistics, have salaried Heads, with teams of volunteers, as well as employing manual labour as required. JRCS has approximately 600 volunteers nationwide, with 200 of these active. Numbers of volunteers vary between branches, with lower numbers in those on the front line of the Syrian population movement response, namely in the north (Irbid and Mafraq), with slightly higher numbers in the south (Ma an and Aqaba). The Lebanese Red Cross: with a wide array of partners, it is the leader in first aid as well as disaster response. The National Society Emergency Medical Service (EMS) enjoys high credibility and acceptance among the whole population in Lebanon, enabling it to perform its important role of transferring injured Syrian refugees from the border to hospitals for treatment. LRC has 32 local branches across the country, 45 EMS stations, 4 operations rooms and 12 blood banks. It also has 42 dispensaries and 15 mobile clinics. LRC has 2,700 EMS volunteers and 1,400 youth volunteers, who show great commitment and professionalism in their work. The Iraqi Red Crescent Society, as part of the post-conflict recovery process as well as in its endeavor of becoming the leading humanitarian organization in the Country launched a comprehensive restructuring exercise with aim of strengthening and improving the quality of its service delivery.the process also aimed at developing and implementing measures to ensure operational effectiveness by upgrading the skills of the IRCS staff and volunteers through in-house training, couching and mentoring.. The IRCS is investing in build a

17 17 reputation on its ability to deliver quality and consistent services to the vulnerable communities in Iraq through well designed, cost effective, innovation and responsiveness programs implementation. The Palestine Red Crescent Society (PRCS Lebanon Branch) has been supporting the Palestinian refugees in camps through a network of five hospitals and health centres. It is widely recognised as a key actor to continue providing secondary health care to Palestinian refugees. Their role, should a major influx of Palestinian refugees move out of Syria into Lebanon, would be crucial to minimize the humanitarian impact of such an influx for both incomers from Syria as well as hosting families and camps, already vulnerable due to their status of refugees. Capacity building of the National Societies has been a primary part of this Appeal. In both Lebanon and Jordan, the IFRC has worked with the National Societies to ensure they participate in interagency coordination meetings, including in contingency planning and the UN s Revised Syria Regional Response Plan. Capacity of the IFRC The MENA Zone Office in Beirut is coordinating the regional response activities and support services to ensure timely and effective delivery of humanitarian response. The broader impact and implications of the Syria crisis require a regional approach to this response, and the IFRC MENA Zone Office in Beirut will continue to lead on region-wide coordination and technical support of operations in Lebanon, Jordan and Iraq. Leading on this is the Zone s Head of Operations, with support from the Disaster Management Unit, headed by the DM Coordinator and supported by a Disaster Response Delegate, a Disaster Management Officer, a Disaster Management Information Delegate, a Disaster Management Assistant, and a Disaster Preparedness intern. The IFRC MENA Zone will also continue to lead or support on issues related to communications, advocacy, humanitarian diplomacy and resource mobilisation that directly affect these operations and the operating National Societies. In this regard, the Zone s Strategic Partnerships/Resource Mobilisation and Communications teams will continue to lead, advise or offer technical support, where necessary, to ensure effective representation, messaging and external relations for positioning the work of the IFRC Secretariat and National Societies in relation to the crisis. The IFRC MENA Zone Gender Advisor provides technical support to ensure that considerations of gender and interpersonal violence prevention, mitigation and response are mainstreamed throughout the response to the regional crisis. The IFRC office in Amman, Jordan provides logistical, administrative and representation support, and will continue to do so throughout the operation in Jordan. Management of the operational activities in Jordan is led by an Operations Manager. In support of the cash assistance programme, a cash transfer delegate has been recruited to assist the JRCS with its programming. The IFRC office in Baghdad will continue to provide operational, administrative and representative support for matters concerning the Iraq component of the regional response plan. The team consists of a country representative, an organisational development senior officer, and a field officer. The IFRC MENA Zone will require increased human resource capacities to be dedicated to the Syria Crisis in general, and the regional response in particular. While the Zone Office structure currently includes a number of core functions that partially support the Syria Crisis response, these capacities will have to be enhanced and complemented in order to ensure that dedicated support services are provided in light of the scale of the operation, the needs of the Host National Societies, and the demands of donors and partners. Additional human resources are required to strengthen the IFRC s management of the proposed plan and its support to the four Host National Societies in meeting the needs of the affected communities. The table below outlines priority functions (positions) that are currently required at the Zone and country levels to fulfil the planned activities and enhance regional preparedness. The functions (positions) are planned until the end of the year and are included in the revised appeal budget:

18 18 Sector Function Positions Finance Technical financial management support Regional: Finance Delegate for activities under the appeal. Operations coordination Information Management Logistics Humanitarian Diplomacy & Communications Movement Coordination Resource Mobilization Quality Assurance Planning, Monitoring, evaluation reporting & and Effective coordination of activities under the appeal in the three target countries Lebanon, Jordan and Iraq. Effective gathering, analyzing and disseminating of information related to National Societies activities and IFRC support in response to the refugee crisis. Technical logistics support for activities under the appeal. Strengthen IFRC representation, conduct stakeholder, donor and government relations/mapping, develop targeted advocacy activities, develop evidencebased positioning materials, support/organise partner and Movement meetings, facilitate internal and external communications, etc. in relation to the response to the refugee crisis. Provide support for effective Movement Coordination. Strengthen Resource Mobilisation and Quality Assurance efforts related specifically to the regional response to ensure strong donor /partner stewardship and to systematically communicate funding needs and gaps throughout the implementation period of the regional Appeal. Technical support for effective result based management of the appeal, as well as enhance NS capacity to report on the operation through training on PMER, regular communication and field monitoring visits Lebanon: Operations Co-ordinator Jordan: Health Delegate, Operation Manager, Cash transfer delegate Jordan: Logistics Delegate Regional: Logistics officer Regional: AV delegate Humanitarian Diplomacy & Communications delegate Lebanon: Jordan: Regional: Movement Coordination delegate (roaming) Regional: Resource Mobilization & Quality Assurance delegate Coordination and partnerships Coordination between MENA host National Societies, partner National Societies, the IFRC, and the ICRC is taking place on a regular basis to ensure strong, coordinated planning for the current response, implementation and contingency planning, in light of the increased influx of refugees into the surrounding countries. In order to ensure the successful implementation of a regional response plan, the IFRC aims to strengthen its role in coordinating support and activities related to the on-going response. Enhanced in-country and regional coordination mechanisms are required to harmonise and maximise Movement response, strengthen the mobilisation and efficient use of collective resources, avoid duplication and overlap, and build on partners

19 19 capacities and comparative advantages through coordinated planning. In doing so, partners will ensure more effective support to National Societies in Jordan, Lebanon and Iraq in addressing the needs of the affected population and providing vital assistance to most vulnerable groups Budget summary See attached budget (Annex 1) for details. Walter Cotte Under Secretary General Programme Services Division Bekele Geleta Secretary General Contact information For further information specifically related to this operation please contact: In the National Societies: In Jordan: Rakan Kloub, Senior Officer DMU, Phone , Mobile , Fax , rakan.kloub@jnrcs.org In Lebanon: Georges Kettaneh, Secretary General, Lebanese Red Cross, Tel: /3, fax: , georgeskettaneh@yahoo.com In Iraq: Dr. Yassin Abbas, President of the Iraqi Red Crescent Society; Phone: ; ircs_int_dep@yahoo.com Palestine Red Crescent Society (PRCS): Dr Khaled Joudeh. Director General, Tel: /6/7, Fax: , Mobile: joudehk@palestinercs.org In the MENA Zone: Elias Ghanem, Director of Middle East and North Africa Zone Phone: Mob: Fax: elias.ghanem@ifrc.org Steve McAndrew, Head of Emergency Operations Syria Crisis Phone (Lebanon) Mobile (Swiss): Mobile (Leb): ; stephen.mcandrew@ifrc.org Dr. Hosam Faysal, DM Coordinator, MENA Zone; phone: +961 (0) ; Mob ; hosam.faysal@ifrc.org In Jordan: Surendra REGMI, Operations Manager, Phone , Mobile , Fax , surendrakumar.regmi@ifrc.org In Jordan: Mohamed Babiker, Regional Representative, MENA Zone, Amman; Mob: Mohamed.babiker@ifrc.org In Iraq: Farid Aiywar, IFRC Representative, Iraq Representation; phone: Mob: ; Farid.Aiywar@ifrc.org

20 20 In Geneva Office: In Geneva: Cristina Estrada, Operations Support, Phone: , For Resource Mobilization and Pledges: In IFRC MENA Zone: Samah Hassoun, Senior Resource Mobilization Officer, Phone: , samah.hassoun@ifrc.org For In-Kind donations and Mobilization table: In IFRC Global Logistics Services - Dubai office: Marie-Laure de Quina Hoff Senior Logistics Officer Logistics Coordinator, Phone: ext marielaure.dequinahoff@ifrc.org For Performance and Accountability (planning, monitoring, evaluation and reporting enquiries) In IFRC Zone: Nadine Haddad, Senior PMER Officer, MENA zone, Mobile , nadine.haddad@ifrc.org Click here 1. Emergency Appeal budget and map below 2. Click here to return to the title page How we work All IFRC assistance seeks to adhere to the Code of Conduct for the International Red Cross and Red Crescent Movement and Non-Governmental Organizations (NGO s) in Disaster Relief and the Humanitarian Charter and Minimum Standards in Disaster Response (Sphere) in delivering assistance to the most vulnerable. The IFRC s vision is to inspire, encourage, facilitate and promote at all times all forms of humanitarian activities by National Societies, with a view to preventing and alleviating human suffering, and thereby contributing to the maintenance and promotion of human dignity and peace in the world. The IFRC s work is guided by Strategy 2020 which puts forward three strategic aims: 1. Save lives, protect livelihoods, and strengthen recovery from disaster and crises. 2. Enable healthy and safe living. 3. Promote social inclusion and a culture of non-violence and peace.

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