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1 Annual Report

2 First Online Annual Report HEKS is breaking new ground in its annual reporting and presents you with the 2013 Annual Report online, for the first time. The new Internet offering allows us to report on the past financial year in a focused yet comprehensive, clear and largely transparent manner. We believe that we have succeeded in being even closer to people, including our project participants, donors, churches, employees and also you, the readers. We are pleased to invite you to view the HEKS 2013 Annual Report at The following content is available in the new HEKS online Annual Report at Overview Campaigns and Activities Project Work Organization and Principles Financial Report In five personal annual reports you get to know people who were connected with HEKS in 2013 in very different ways. In a video message, Director Ueli Locher and President Claude Ruey report on the most important milestones in the work of HEKS for the year And under «My report» you have the possibility to compile your personalized HEKS Annual Report. Equal opportunity on the job market, access to land for rural communities, the inclusion of the socially disadvantaged or advocacy for asylum seekers: Under «Campaigns and activities» you are offered an overview of the topics and causes of greatest importance to HEKS over the past year. By means of an extensive compilation, HEKS reports on events, developments and challenges that have shaped its projects and programmes in 35 countries and six Regional Offices in Switzerland. Using concrete examples, an impact report shows what HEKS has achieved through its engagement at home and abroad in HEKS presents itself as an organization: with a description, the organization chart, the current composition of the and Management as well as its values and core beliefs. HEKS discharges its responsibility as an aid agency and acts in accordance with the principles of transparency and sustainability. In the comprehensive yet concise financial report HEKS presents its balance sheet and income statement and gives an account of its business activities for the year HEKS takes this opportunity also to thank all those who, through their generous donations, have made this engagement at all possible. 2

3 Editorial Dear Reader, Trust is the basis for successful cooperation with our partners at home and abroad. And this trust calls for clarity and transparency attributes that have now become even more central with our new strategy. The strategy paper also lays out our thematic priorities, however. In our job integration projects we help people to re-enter the job market and hence to stand on their own feet. For the first time in 2013 we conducted a nationwide campaign on equal opportunity on the job market and attracted widespread attention. Unfortunately, the response amongst companies was not quite what we had hoped for. In Switzerland we champion the cause of the socially disadvantaged and specifically support migrants and asylum seekers with legal advice. Our seven legal advice offices handled almost cases in HEKS staff accompanied asylum seekers at hearings by the authorities. In its development work HEKS has been focusing for many years on access to land and the promotion of organic farm ing. In 2013 we supported some people in obtaining a piece of land and hence in creating a livelihood for themselves. In cooperating with the churches in Eastern Europe, HEKS is increasingly gearing its support towards welfare and social work and the development of church congregations. We are especially pleased that in 2013, 20 Swiss church parishes maintained active partnerships with Eastern European church parishes. The year 2013 also brought us enormous challenges in the way of humanitarian operations. We provided emergency aid for Syrian refugee families in Lebanon and for typhoon victims in the Philippines. In the Philippines we will be en gaged in major reconstruction projects over the next few years. Ultimately, trust is also the prerequisite for the multifaceted support on which HEKS can build. We thank all those who have supported us in 2013 by providing infrastructure, through volunteer work or by giving financial support. Without this support we could not fulfil our mission. Dr. Claude Ruey President 3

4 Overview Organization Impact and effectiveness are central to the activities of HEKS. 423 Using a purpose-built system of indicators, HEKS is able to verify the status of its work and show the impact of its projects. Here is a selection: In 2013 HEKS had 423 permanent employees at home and abroad. New strategy Financial year 2013 represented the first year of the new strategy devised by HEKS for the period to Facts and Figures 2013 More than people contributed more than hours of volunteer work. 7 of the 10 most important goals set by HEKS for 2013 were attained. General CHF 66,6 mn HEKS was able to book total income of 66,6 mn. CHF 23,4 mn came from donations. CHF 56,8 mn were used for projects at home and abroad. 1:2,6 The ratio between the highest and the lowest wage paid by HEKS in 2013 was 1: 2,6. 24,1 % of that revenue consists of contributions from church circles. 96,5 % of HEKS donors are of the view that the donations are used efficiently, effectively and for their designated purpose. 13,2 % The share of administrative costs was 13,2 % incl. fundraising costs (ZEWO average: 21 %). 94,6 % of HEKS donors are of the view that HEKS acts and communicates transparently. 4

5 Projects abroad Campaigns and activities CHF 35,3 mn were allocated for project work abroad hectares of land were obtained for rural communities in India alone HEKS provided people with humanitarian aid either following a natural disaster or during a conflict. 158 HEKS participated in 158 church parish events «Aid donations» products were ordered in Thanks to HEKS, people gained access to land small farmers obtained access to clean water. HEKS provided CHF 1,6 mn in support for inter-church cooperation projects in Eastern Europe. For the 25 th time, Heks observed its Eastern Europe Day in The HEKS website had visits for the year Projects in Switzerland CHF 21,5 mn were spent on project work in Switzerland. 36 % of the participants in job integration projects have successfully re-entered the job market, 27 per cent have found another follow-up solution hours of work by inter-cultural mediators and translators have enabled or facilitated understanding between representatives of authorities or institutions and migrants. Equal opportunity was the topic on which HEKS mounted its new national campaign for the first time in % of the applications submitted by legal advice offices for asylum seekers on behalf of their clients were approved people were able to improve their German language skills thanks to the HEKS language courses household helpers working in private households in western Switzerland have social security cover thanks to the HEKS chèques emploi project. 470 people have seen the fundraising campaign film «Naa Boomi My Country» at various HEKS events. 5

6 «Our land is in my name.» Lakhsmi Devi Chittiboini s Annual Report Small farmer from India Day-to-day life for Lakshmi Devi Chittiboini and her family was marked by grinding poverty and exclusion. Her life has been improving steadily since owning her own land. Lakshmi Devi Chittiboini gets up at four every morning, takes care of the household and prepares food for her family. She then goes to the field or tends the sheep. She shares the work with her husband Krishnaja. With their three daughters they both live in the village of Kotagadda in the Indian state of Andhra Pradesh. The days are long and arduous for Lakshmi Devi and Krishnaja. Yet they are satisfied. «We have a good life», says Lakshmi Devi. «We have our own land «At the start of our marriage we often had just one meal a day, we simply could not afford more.» which we can cultivate, we have enough to eat every day and our daughters can go to school.» State land for small peasant families This was not always so hunger is rampant in India, especially in rural areas. «At the start of our marriage we often had just one meal a day, we simply could not afford more,» Lakshmi Devi recounts. As members of the fishing caste, one of the lowest in the Indian caste system, they lived in a simple hut and owned no land they could farm. That changed when HEKS Indian partner organization DROPS came to the village. DROPS selected families to whom to distribute idle State land, to which India s landless are entitled. Lakshmi Devi and Krishnaja Chittiboini were also amongst the beneficiaries. The land obtained through the joint endeavour of DROPS and the villagers is registered in the women s names. This means that Indian women, who had previously not been allowed any financial footing of their own, were being recognized on an equal basis for the first time. «I am happy that the land is in my name», says Lakshmi Devi. Embarking on a life of self-determination The Chittiboini family were supported not only in gaining access to land, but also in managing it and in developing value chains. They received seeds from DROPS, they were trained in organic farming and composting and obtained a loan, using the land title as guarantee. They bought two cows, three she-goats and some chickens. «We have paid back the money by selling milk and eggs,» says Lakshmi Devi. The family has diversified its basic income with tomatoes, millet, poultry and sheep. And they generated some extra income from their kitchen garden. Today Lakshmi Devi and Krishnaja Chittiboini earn the equivalent of 1300 francs per year in income. That is seven times more than previously. And there is even something left over from their income at the end of the year. As their well gradually dried up, they were able to buy a water pump, for example. «We would like to send our daughters to the Government Residential School in Chinnamanden next year,» says Lakshmi Devi, «there they can achieve a good academic standard and someday be successful.» 6

7 Adina Buzdic s Annual Report Former HEKS KICK participant Adina Buzdic s experience was similar to that of many young people with a migration background in Switzerland: She could not find an apprenticeship. In the HEKS KICK project Adina found support and eventually a job, with which she is delighted. Adina Buzdic is 19 years old and a friendly, smart young woman. She was born in Germany and grew up in Switzerland. Her parents left Bosnia during the war. Towards the end of her schooling Adina tried to find an apprenticeship in the retail trade. She was interested mostly the clothing and footwear branch. She wrote over 60 applications in vain. «If it does not work out, then there s something better waiting.» People with -ic in their name can perform well too To this day Adina is unable to explain the numerous rejections. Her credentials were always impeccable. And she knows how to deal with people. «I must have been wrongly assessed based on my written application. Perhaps also on account of my surname,» Adina conjectures. «Yet someone whose surname ends in -ic can also turn in a good performance.» She was extremely frustrated at still not having found an apprenticeship at the end of her 10th school year. She registered with the HEKS KICK Motivational Semester in Burgdorf, a project run by the HEKS Berne Regional Office and which supports young people in gaining a foothold in the world of work. A good decision, as hindsight has shown: «I learned a lot about myself in HEKS KICK.» And not just that: The project got her a three-month internship at IKEA in Lyssach. She was delighted with the work placement, and her joy was all the greater when she then landed one of the coveted apprenticeships at IKEA. «I must have been wrongly assessed based on my written application. Perhaps also on account of my surname.» Adina is proud to be an IKEA staff member. «It s a fantastic company that keeps you motivated,» she says. She loves advising customers. This became all the more clear when she was once allowed to work for three weeks at the cash register. «It was indeed a change, yet I cannot spend the whole day saying Good day, family card? 44,95, please. Thank you, goodbye.» Quite normal dreams Adina can well see herself working in a travel agency someday. She is also personally interested in travel. «I would love to experience the world before retiring,» she jokes. She has already made a start in 2013 she visited Paris with friends. «And at some point I would also like to get married and have children,» she says. She did meet her Prince Charming a few months ago. «Things are going really well for me now», says Adina. She is a perfectly normal young woman with dreams and a bright future ahead. She advises young people who like her are finding it difficult to start out in life, not to give up hope. «Think of it this way, if one position does not work out, then that s only because there is something better waiting for you elsewhere!» 7

8 Project Work around the World In its international work, HEKS focuses on rural community development, with special emphasis on access to land, peacebuilding, humanitarian aid and inter-church cooperation. HEKS runs its own Coordination Offices in 20 priority countries and regions. In 2013, HEKS carried out 164 projects abroad in 35 countries. Learn all about the projects abroad on / projects-worldwide As part of its rural community development programmes, HEKS projects improved the quality of life of over people worldwide in In ten countries HEKS supported people in gaining access to land its core competence abroad. Successes were scored, amongst other places, in India, where HEKS and its partners in the State of Andhra Pradesh obtained some 8500 hectares of government land for 9500 landless families. Thanks to knowledge transfer and training in sustainable farming methods, people were able to increase their crop yields / incomes. It can be seen in general that the significance of local, traditional seeds has increased, as has the development of several varieties that are resistant and adapted to climate change. For people living in a conflict-ridden environment the security situation has stabilized thanks to project activities in conflict transformation by HEKS and its partners in places such as Colombia, Guatemala, Honduras or in the Democratic Republic of the Congo. Some members of minority groups such as Roma communities in Eastern Europe or Dalits and Adivasis in India and Bangladesh, who are largely excluded from social life, gained access to public services in 2013 such as schools or health care. In 2013, altogether people received humanitarian aid following a disaster or because of a conflict. In Turkey and Lebanon HEKS supported Syrian refugee families with food, blankets, heating oil and stoves for the winter months. In the Philippines, HEKS distributed food rations in the northern part of Capiz province to over 2000 families for two weeks and then shifted its focus to reconstruction. In Haiti, HEKS was able to wind up its humanitarian aid programme in the Petit Goâve Department and deliver 406 permanent dwellings to 2800 persons in spring In Indonesia, the disaster risk reduction and management (LEARN) project launched in 2011 was further expanded and an additional 42 women and 50 men from several regional NGOs were trained as experts. In the four countries in Eastern Europe where HEKS has carried out inter-church cooperation projects Hungary, Czech Republic, Romania and Ukraine people were supported through social welfare programmes. In 2013 HEKS launched new country programmes for Hungary and Romania and began their implementation. HEKS set up its own coordination office in Hungary in 2013, thanks to which two successful projects have already been launched in two church parishes. 8

9 Project Work in Switzerland HEKS operates 6 regional offices in Switzerland. In its work in Switzerland, HEKS assists disadvantaged people in social integration by promoting equal opportunity, and supports asylum seekers and other target groups with legal advice. In 2013 HEKS carried out 50 programmes in Switzerland. Learn all about the projects in Switzerland on / projects-switzerland HEKS is committed to equal opportunity on the job market and for the first time in 2013 conducted a national campaign on the issue. Integration into the job market is firmly anchored in several HEKS projects in Switzerland. Altogether 63 per cent of participants in HEKS job integration projects in 2013 successfully re-entered the job market (36 %) or found another follow-up solution (27 %). The Federal Office for Migration has awarded the Secrétariat Romand the contract for implementing the «Ponts emploi» project for the years The project entails providing support and guidance (catch-up education, job integration) to 56 recognized, highly qualified refugees and persons temporarily admitted to the Cantons of Geneva and Vaud as well as to two institutions in German-speaking Switzerland. Age and migration is a new action priority in the Strategy Phase. The relevant HEKS AltuM (Ageing and Migration) project alerts migrants aged 55 and over living in Switzerland to challenges associated with ageing. In addition to the ongoing HEKS AltuM projects in Zurich and Lausanne, another project came on stream in the Canton of Aargau in Over the past year, the facilities offered under the three HEKS AltuM projects were utilized 2912 times. HEKS AltuM will be launched in Eastern Switzerland in Intercultural mediation and translation is becoming ever more important, as it helps break down not just linguistic but also social barriers hours of work by intercultural mediators and translators have enabled or facilitated understanding between representatives of authorities or institutions and migrants in Thanks to intercultural mediation and translation for sans-papiers (undocumented people) in Western Switzerland, HEKS was able to arrive at 906 solutions, such as medical treatment or referrals for treatment. Some 173 women migrants and refugees who took part in the HEKS New Gardens project in 2013 say that they are satisfied with their current life situation. By providing them with a structured daily routine and occupation, the programme has enabled them to make more social contacts, and their health has improved. In September 2013, the work of HEKS New Gardens Aargau / Solothurn was specially recognized in the form of the Social Award of the Canton of Solothurn. The HEKS New Gardens project began in 2006 in Basle and is now being replicated by all six HEKS regional offices. As a result of the growing interest, HEKS is constantly leasing new garden plots. Two new gardens were opened in Baden AG and Rorschach SG in Under the programme of advocacy for the socially disadvantaged, consultation sessions were held in 2013 for asylum seekers, migrants and Swiss nationals. In the area of legal advice for the socially disadvantaged, 64 per cent of applications through advice centres met with positive decisions; that figure was 48 per cent for legal advice to asylum seekers. HEKS personnel accompanied asylum seekers at hearings by the authorities. 9

10 Campaigns and Activities If the work of HEKS is to have an impact, it also takes public understanding and awareness-raising. HEKS uses its annual campaigns to highlight its causes and carries out activities and events on crucial topics. Information on other HEKS activities in 2013 is available on / kampagnen-aktivitaeten (German) Campaign in Switzerland: «Equal opportunity pays off» All people should have the same opportunities to structure their lives independently. It was on the basis of this conviction that the new HEKS domestic campaign was carried out from 21 to 26 May 2013 under the motto «Equal opportunity pays off». the message was addressed to the Swiss business sector: If everyone s potential is utilized, it also pays off for companies. Refugee Sunday HEKS is committed to integrating refugees and encourages willingness to meet on equal terms, which can open up new perspectives. Marking National Refugee Day on 15 June 2013, HEKS published an asylum lexicon meant to contribute to a better understanding of a complex subject matter. For refugee Sunday on 16 June, HEKS again provided churches with a range of materials for worship. Fundraising campaign «Enabling development» Lakshmi Devi and Krishnaja Chittiboini from the Indian village of Kotagadda are the pro tagonists of the 2013 fundrais ing campaign, conducted by HEKS under the title «Enabling development». As always, the focus was on «access to land», a HEKS core competence in its work abroad. The campaign was an example of how the HEKS partner organization DROPS supported the family in building a better future. «Aid donations» Give a meaningful gift and do good at the same time: that is «Aid donations», the popular HEKS giving campaign that was mounted for the 6th time in All 46 gift ideas are allocated to six funds with a fixed purpose gifts were ordered in The most pop ular gift was yet again the goat. It constitutes e.g. a jump-start for people living in poverty in Bangladesh. Eastern Europe day HEKS observed Eastern Europe Day on 19 January 2013 for the 25th time. The 2013 theme was population aging in Eastern Europe. Guests included the Coordinator of the Romanian Diakonia Christian Foundation, Lajos Hegedüs, and the Swiss expert on old-age and generation is sues, François Höpflinger. Around 100 people from church par ishes, professional organizations and interested circles participat ed in the event. 10

11 An enriching partnership Elke Rüegger-Haller s Annual Report Pastor, Ref. Church parish of Zurich-Wipkingen Elke Rüegger-Haller s heart beats for Hungary. The pastor from the Zürich-Wipkingen Reformed Church parish cultivates regular exchange as part of a parish partner ship with the sister church in Göncruszka in north ern Hungary. In 2013, the parish paid its sixth visit. It began on a journey to Hungary organized in the spring of 2011 by HEKS at the request of the Zürich-Wipkingen Reformed Church parish together with Pastor Elke Rüegger-Haller. At the time the group from Wipkingen met Levente and Zsuzsa Sohajda, a pastoral couple responsible for the three church parishes of Göncruszka, Vilmány and Hejce in north-eastern Hungary. «We were deeply impressed by the enthusiasm and passion with which the two guide the destiny of their congregations», says Elke Rüegger-Haller. «This is why we decided to strike up a parish partnership with Göncruszka». For Elke Rüegger-Haller, the purpose of such a parish partnership is not first and foremost to collect and send money to Hungary. «We see it much more as a possibility to support each other with advice and actions, and to learn from one another.» Elke Rüegger-Haller has this to say about the Göncruszka Church parish: «The parish is financially poor, but its parish life is rich.» Community members thus naturally take part in the tasks at hand, each one according to his or her possibilities. «In looking after volunteers some build and renovate, others cook and bake.» Personal meetings An important component of parish partnerships are the personal meetings that take place during reciprocal visits. In 2013, the church Parish Council travelled from Göncruszka to Zürich to meet the members of the Wipkingen church community and its Parish Council. For Elke Rüegger-Haller and her «Hungary Group» it is also a tradition to support the partner congregation in urgent work during their annual visit to Hungary. «Last summer we sewed curtains, pruned plants in the garden and built a climbing frame in the schoolyard for the children,» she recounts. In addition to work, however, there is also time for sharing and extensive discussions. «The self-concept that guides this Hungarian church community in pursuing its cause in society is fundamentally different from ours. They go out, whereas we often stay within our church walls», says the Pastor. Elke Rüegger-Haller is grateful for much that she has come to know thanks to the parish partnership, and which influences her work here. «I can highly recommend thinking outside the box in this way!» «The self-concept that guides this Hungarian church community in pursuing its cause in society is fundamentally different from ours. They go out, whereas we often stay within our church walls.» 11

12 Organization and Principles HEKS is the aid organization of the Swiss Protestant Churches, and was founded in 1946 by the Federation of Swiss Protestant Churches (FSPC). HEKS has been organized as a foundation since The highest body of HEKS is the, which comprised 9 people in The term of office of a Board of Trustee member is four years. New appointees to the in 2013 were Verena Nold Rebetez (as of President Claude Ruey Management Director Ueli Locher ) and Christoph Sigrist (as of ). Leaving office at the end of 2013 were Roland R. Hürlimann and Walter Schmid Ackeret. HEKS is committed to ensuring that all people can lead a life in dignity and social, economic and political security. HEKS works in accordance with the principle of help for self-help and implements its projects jointly with the participants. Department and regional Regoinal Offices (RO) HEKS runs its own Coordination Offices in 20 priority c ountries and regions. In principle, Coordination Offices are staffed with local recruits. In 2013, HEKS personnel abroad included 15 Country Directors and a further 142 employees. Whenever possible HEKS works with local partner organizations. HEKS operates six regional offices in Switzerland. In 2013 there were 266 staff members on monthly salaries and 561 staff being paid an hourly wage. Besides, HEKS is train ing four commercial apprentices and 9 interns (as per ). Further information on the organization and principles of HEKS is available at / organization-principles Vice-President Doris Amsler-Thalmann René R. Hürlimann Communications Hanspeter Bigler Marketing, Fundraising Annelies Hegnauer Media, Information Susanne Stahel Verena Nold Rebetez Kristin Rossier Buri Personnel Fredy Rytz Walter Schmid-Ackeret Finances / IT Franz Kurer IT Jürg Kraft Fritz Schneider Jaques-André Schneider Secrétariat romand Philippe Bovey Communications Olivier Graz Projets en Suisse Chantal Varrin Martin Stingelin International Division Esther Oettli Africa / Latin America Peter Merz Asia / Europe Bernhard Kerschbaum Humanitarian aid Anna Schelnberger National Division Antoinette Killias RO Aargau / Solothurn Regula Fiechter RO both Basles Christian Plüss RO Berne Ronald Baeriswyl RO East. Switzerland Gabriela Alfanz RO Zurich / Schaffh. Mylène Nicklaus 12 As at

13 Responsibility HEKS aligns its activities with the requirements of the ZEWO Quality Label and the Swiss NPO Code and thus discharges its responsibility towards donors, churches, employees and beneficiaries. This quality label is reliable In 2013 HEKS applied for re-certification by ZEWO (the Swiss certification authority for non-profit, donation-collecting organizations) and simultaneously filed the documentation for re-certification under the Swiss NPO Code (corporate governance guidelines for non-profit organizations in Switzer land). The renewal of both quality labels is expected for the first half of ZEWO certification The ZEWO seal of approval is confirmation that an organization is pursuing a charitable purpose and effectively uses the donations to fulfil this purpose. The ZEWO inspection body analyses the cost structure of an organization, and specifically forms a picture as to whether its administrative costs and fundraising costs are appropriate to the circumstances. It also checks whether there are effective internal business control mechanisms and whether an external audit is conducted by a qualified entity. Moreover, the ZEWO seal of approval is confirmation to donors that an organization reports truthfully and transparently on its work and that it adheres to ethical principles when raising funds. ZEWO is not in a position to visit individual projects abroad and give an opinion on them. NPO label This label guarantees that over and above ZEWO requirements, non-profit organizations also adhere to central principles of good corporate governance. Hence, there must be clear separation of responsibilities for supervision, management and execution (separation of powers). The governing bodies must lead the organization responsibly, efficiently and sustainably (responsibility and efficiency) and ensure the provision of timely and transparent internal and external information (transparency). The governing bodies must safeguard the interests and rights of donors, members, benefactors and volunteers (safeguarding of interests) and in particular be responsible for ensuring the fair procurement of funds and their use as intended. Sustainability An external study has testified to HEKS good performance in the economic and social fields but identified weaknesses on the environmental front. HEKS will be tackling ever more environmental issues in the coming years. 20 per cent smaller carbon footprint by 2017 Environmental demands on HEKS are growing not only in its international work but also in its work in Switzerland. The target has therefore been set of cutting the environmental pollution generated by HEKS in Switzerland by 20 per cent by the end of the Strategy Phase. Preparing an environmental performance evaluation HEKS prepared an environmental performance evaluation in 2013 for the first time. The findings show that the principal HEKS environmental impacts stem from official travel and commuting by our staff. They accounted for almost 56 per cent of HEKS overall environmental impact in Next come paper consumption with 17 per cent, power consumption with just under 16 per cent and heating consumption at about 10 per cent. Water consumption and miscellaneous waste accounted for approximately 4 per cent. Plan trips better, use less power The first step will now be to optimize travel planning. Electricity and paper consumption is also to be reduced through various measures. The data for the environmental performance evaluation are now to be gathered every two years and the observed changes factored into the annual reporting. 13

14 Notes to the Annual Financial Statements Administrative expenditure at acceptable levels As part of ZEWO re-certification ZEWO carefully analysed our administrative costs and compared them with other organizations of similar size, structure, activity and financing. It emerged that with about 13 per cent administrative expenditure in all assessment points, HEKS is doing well and even falls within the best third of comparable organizations in half the criteria. Income The gratifying annual result for 2013 shows total income of CHF 66,6 million, or a 13,2 per cent increase on the previous year s figure. Income for work in Switzerland rose by 8,6 per cent. The biggest increase was in income for work abroad. On the one hand, Federal Government contributions increased by about a third, and on the other, we received a bequest of CHF 1,5 million with the stipulation that the money be placed in a fund and allocated evenly over the next twelve years for international work. We witnessed an increase in humanitarian aid donations in response to the devastating cyclone in the Philippines and the refugee crisis in Syria. Income in the form of non-earmarked funds declined; it was just about possible to maintain the previous year s level thanks to an increase in bequests. Expenditure Thanks to the increased income, HEKS was able to expand its project work for beneficiaries; the cost of service provi sion increased by 5,2 per cent. Spending for work in Switzer land rose by 3,8 per cent to CHF 21,9 million. The cost of work done internationally increased by 17,6 per cent to CHF 23,9 million, with mainly rural community development and inter-church cooperation showing appreciable increases. Spending on humanitarian aid was less than in the previous year, as several large reconstruction projects could be completed. Financial and real estate income 2013 was an excellent year for investments, especially securities investments, which together with real estate income, generated non-operating income of CHF 1,9 million. This enabled HEKS to fill existing gaps with respect to the fluctuation provision for securities, which had to be increased by CHF 0,9 million, and the staff welfare foundation, which had to be topped up by CHF 0,4 million owing to staff expansion. After a small increase in the provision for Haiti, there was CHF 0,5 million left over, which is being reserved for urgent information technology replacement (ERP). This major project began in 2013 and should be completed by Origin and Use of Funds Total income 2013: CHF 66,6 million. 2.4 % 7.0 % Other Swiss Solidarity 5.6 % Foundations 21.9 % Confederation / cantons / municipalities Total expenditure for provision of services 2013: CHF 62,1 million. 5.2 % Central Administration 20.5 % Services 4.2 % Target amounts 13.1 % Cantonal Churches / Church parishes 8.1 % Communications / Fundraising 4.3 % Bread for all 2.5 % Various church circles 18.5 % Private persons The detailed financial report is available at / financial-report 11.7 % Humanitarian aid 35.2 % Work in Switzerland 38.5 % Work done internationally 1.4 % Information in Switzerland 14

15 Balance Sheet in CHF Statement of Operating Results in CHF ASSETS Cash and cash equivalents Securities Accounts receivable Accrued income Total liquid assets Fixed assets Financial assets Total capital assets Earmarked properties Total earmarked assets TOTAL ASSETS Income for work in Switzerland Income for work abroad (without humanitarian aid) Income for humanitarian aid Non-earmarked income TOTAL INCOME Expenditure for work in Switzerland Expenditure for information in Switzerland Expenditure for work abroad (without humanitarian aid) Total expenditure humanitarian aid Central Administration Communications (net expenditure) Fundraising (net expenditure) Management and communications LIABILITIES Accounts payable Other obligations Accrued liabilities Total short-term liabilities Loans Provisions Total long-term liabilities Total earmarked funds Foundation capital Free capital generated Fixed capital generated Income surplus Total organizational capital TOTAL expenditure FOR PROVISION OF SERVICES OPERATING RESULT Financial income on investments Financial costs of investments Real estate yield Extraordinary staff costs Utilization / release (+) / Formation of reserves ( ) Release and transfer of provision for bad loans (microcredits) to fund ANNUAL RESULT BEFORE FUND RESULT Fund changes: Increase ( ) Decrease (+) Deposit of provision for bad loans (microcredits) in fund Total fund changes ANNUAL RESULT BEFORE ALLOCATIONS Allocations to fixed capital TOTAL LIABILITIES ANNUAL RESULT (deficit / surplus +)

16 Hanspeter Bigler Management Communications Esther Oettli Management International Division Martin Stingelin Fritz Schneider Ueli Locher Management HEKS Director Kristin Rossier Buri Jacques-André Schneider Fredy Rytz Management Personnel Antoinette Killias Management National Division Phillippe Bovey Management Secrétariat romand Doris Amsler-Thalmann Vice-President Walter Schmid-Ackeret Claude Ruey President René R. Hürlimann Verena Nold Rebetez Franz Kurer Management Finance / IT Thank you We warmly thank all donors who have supported our work with large and small contributions, as well as their personal commitment, for their solidarity and confidence in our work. Without their support we could not fulfil our mission. HEKS Head office Seminarstrasse 28 Postfach 8042 Zurich Tel Fax heks.ch Post Office account Online Annual Report Big changes start small. 16

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