Financial Improvement Collaborative

Transcription

1 FLEX FY Financial Improvement Collaborative Thursday January 15, 2015

2 Agenda: Welcome Upcoming Events Education Update / Topic Collaborative Report Revenue Cycle Topic: Common Issues, Shared Solutions Review

3 Upcoming Events Financial Improvement Collaborative Webinar: Revenue Cycle Preparation for ICD-10 Thursday February 19, :00 am EDT / 10:00 am EDT -The third Thursday of each month at 11:00 am EST / EDT and 10:00 am CST / CDT

4 Upcoming Events Medicare Update Webinar: Wednesday February 11, :00 am EDT / 9:00 am EDT The Second Wednesday of each month at 10:00 am EDT/EST

5 Upcoming Events Medicaid Managed Care Webinar: Wednesday January 28, :00 am EDT / 10:00 am EDT The third Wednesday of each month at 11:00 am EDT / EST

6 HTHU Education Update: FLEX FY % Participation (with at least 1 representative from each of the 13 CAHs registering for HTHU courses) 85% Engaged with certifications 250+ Completed Courses during the FY Year Goal for Every staff member receive at least 3 hours of education through the HTHU School of Revenue Cycle Management

7 FLEX FY Financial Collaborative - Preliminary Survey Rankings: 1. Revenue Cycle Management Denials Management and Appeals Managed Care consulting services Health Information System Services Salary Surveys by Discipline / Benchmarks 'Early Out' Collections Physician Recruitment Insurance Education & Training Health Information Exchange Services Data and Analysis / Interpretation and Reporting Healthcare Provider Credentialing CIO / IT Support Services Community Health Needs Assessment External Peer Review Network / Medical Staff Performance & Quality Improvement Marketing HR Support Services IT services 74

8 Monthly Call Topic Requests: 1. Denials Management and Appeals 2. ICD HMOs Contact negotiations and management 4. Revenue cycle Management / How to shorten 5. Collections 6. Insurance Contracting 7. IT and/or Meaningful USE 8. Regulatory updates, new requirements from the State of FL 9. Recruiting care providers and what works. 10. Marketing strategies on a tight budget. 11. What revenue generating services are working for other facilities. 12. Grant opportunities. 13. Collaborative of Rural Critical Access Hospitals in Florida to lobby Tallahassee on critical issues / Ways that HTH can assist Florida CAHs with legislative policy issues.

9 Monthly Collaborative Call Schedule: The third Thursday of each month at 11:00 am EST / EDT and 10:00 am CST / CDT October 16, 2014 November 20, 2014 December 18, 2014 January 15, 2015 February 19, 2015 March 19, 2015 April 16, 2015 May 21, 2015 June 18, 2015 July 16, 2015 August 20, 2015

10 Revenue Cycle Education promo code: FLEX Visit For new users, click on the blue REGISTER FOR FREE button on top right corner. Create a Username/Passoword and complete the HTHU orientation course. Click on Course Catalog Tab. If you already have an HTHU account, click the blue LOGIN button. Click on Course Catalog Tab. Click on the School of Revenue Cycle Management. Click on the course/certification title of choice. Click "Enroll. PATIENT ACCESS BILLING CROSS TRAINING For Financial Counselors: Financial Counselor Certification and 2014 Recertification For All Staff: Certified Healthcare Hospitality Certification & 2014 Recertification As well as over 90 courses in the School of Revenue Cycle Management!

11 THANK YOU! Questions? Susannah Cowart Evelyn Leadbetter Kathy Whitmire, Managing Director