MONEYLINE FINANCIAL SERVICES (PROPRIETARY) LTD REGISTRATION NUMBER 1998/020799/07

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MONEYLINE FINANCIAL SERVICES (PROPRIETARY) LTD REGISTRATION NUMBER 1998/020799/07 MANUAL IN TERMS OF SECTION 51 OF THE PROMOTION OF ACCESS TO INFORMATION ACT- ACT NO. 2 OF 2000 ( THE ACT ) Name of the company Moneyline Financial Services (Pty) Limited Introduction The company is in the micro-lending industry. Contact details Section 51(1)(a) Street address: 3 rd Floor President Place, Cnr. Jan Smuts Ave & Bolton Rd, Rosebank Postal address: P O Box 2424, Parklands, 2121 Phone number: +27 11 343 2000 Fax number: +27 11 343 2057 Contact person: Warren Segall E-mail address: warrens@net1.com Internet site / website address: www.net1.com Auditors: Deloitte and Touche Section 10 guide on how to use the Act Section 51(1)(b) Please direct any queries to: The South African Human Rights Commission: PAIA Unit The Research and Documentation Department Postal address: Private Bag 2700, Houghton, 2041 Telephone: +27 11 877 3600 Fax: +27 11 403 0668 Website: www.sahrc.org.za 1

E-mail: PAIA@sahrc.org.za Records of the company, which are available in accordance with any other legislation Section 51(1)(d) 1. Basic Conditions of Employment Act 75 of 1997 2. BEE Codes of Good Practice 3. Broad Based Black Economic Empowerment Act 53 of 2003 4. Companies Act 71 of 2008 5. Compensation for Occupational Injuries and Diseases Act 130 of 1993 6. Competition Act 89 of 1978 7. Constitution of RSA Act 108 of 1996 8. Consumer Protection Act 68 of 2008 9. Copyright Act 98 of 1978 10. Electronic Communications and Transactions Act 25 of 2002 11. Employment Equity Act 55 of 1998 12. IFRS Framework 13. Income Tax Act 58 of 1962 14. King Code of Governance Principles for South Africa 2009 15. Labour Relations Act 66 of 1995 16. National Credit Act 34 of 2005 and Regulations 17. Occupational Health and Safety Act 85 of 1993 18. Prescription Act 68 of 1969 19. Prevention and Combating of Corrupt Activities Act of 2004 20. Promotion of Access to Information Act 2 of 2000 21. Promotion of Equality and Prevention of Unfair Discrimination Act 4 of 2000 22. Protected Disclosures Act 26 of 2000 23. Protection of Constitutional Democracy Against Terrorist and Related Activities Act 33 of 2004 24. Protection of Personal Information Act 4 of 2013 25. Regulation of Interception of Communications and Provision of Communicationrelated Information Act 70 of 2002 ( RICA ) 26. Skills Development Act 97 of 1998 27. Skills Development Levies Act 9 of 1999 28. Tax Administration Act No 28 of 2001 29. Unemployment Insurance Act 63 of 2001 30. Unemployment Insurance Contributions Act 4 of 2002 31. Value Added Tax Act No. 89 of 1991 32. Prevention of Organised Crime Act 121 of 1998 2

33. National Credit Amendment Act 2014 (Act 19 of 2014) 34. National Credit Regulations including Affordability Assessment Regulations 35. Financial Intelligence Centre Act 38 of 2001, Amended. 36. Section 28 of the FIC Act (Guidance Note 05) 37. Committee of Sponsoring Organizations of the Treadway Commission (COSO) Framework 38. Financial Action Task Force Guidance on Politically Exposed Persons (recommendations 12 and 22) 39. Magistrates' Courts Act 1944 (Act 32 of 1944), and Rules 40. Tobacco Products Control Act 83 of 1993 41. Trade Marks Act 194 of 1993 42. International Code of Practice for Information Security Management (ISO 27002) 43. Patents Act 57 of 1978 44. Broadcasting Act 4 of 1999 45. Financial Services Laws General Amendment Act (Act 45 of 2013) 46. Employment Tax Incentive Act 47. Employment Services Act No. 4 of 2014 48. Disaster Management Amendment Bill of 2015 Latest Notice in terms of section 52(2) Section 51(1)(c) We set out the categories of records for Moneyline Financial Services (Pty) Limited which are already publicly available without you having to request access in terms of the Act: 1. Annual financial statements Registrar of Companies 2. Memorandum and Articles of Association Registrar of Companies 3. Contents of the register of directors Registrar of Companies Request procedure and records that may be requested Section 51(1)(e) The request procedure Every request must contain the information set out on paragraphs 1 to 6 below, and must substantially correspond with the prescribed form, refer Annexure B attached as a copy. Warren Segall has been delegated with the task of receiving and co-ordinating any requests for access to records in terms of the Act. Each request should specify the description of the record concerned, and the location of the record if known. 3

1. Provide sufficient particulars of the records required to enable the company to identify the record or records requested and the requester. 2. Indicate the form of access required 3. Specify a postal address or fax number in South Africa, or an e-mail address. 4. Identify the right you want to exercise or protect and give an explanation why the record is needed for this purpose. 5. Indicate the form of reply to your request, other than a written reply, which you prefer, with the relevant particulars. 6. Give proof of the capacity in which you are acting, if requesting access on behalf of another. Once complete, you can mail it to: Designation of person: Group Compliance Officer Name of company: Moneyline Financial Services (Pty) Limited Postal address: P O Box 2424, Parklands, 2121 Or, you can fax it to +27 11 343 2057 or e-mail it to warrens@net1.com The request for access to records will deem to have been made once the form has been received by our offices. Should you require greater clarity, we refer you to the Guide which will be published by the Human Rights Commission. It will describe in each official language: 1. What the objects of this Act are 2. The details of each private body 3. The process that needs to be followed in order to make a request 4. How to get copies of the Guide at no charge 5. How to get access to the manual of a private body 6. All the remedies available in law to you. We set out below a description of the subjects on which Moneyline Financial Services (Pty) Limited holds records and, below the subject headings, the categories of records held on each subject. Company records Customer-related records Other records Accounting and Finance Sales and Marketing Contractors Human Resources Customers Directors Shareholder Products Legal and Compliance Marketing Support Company Secretarial and Administration Public and Corporate Affairs 4

Other information as may be prescribed Section 51(1)(f) Not applicable Availability of the manual Section 51(3) Copies of this manual are available for inspection at the reception desk of Moneyline Financial Services (Pty) Limited and copies can be made at a charge of R1.10 (one rand ten cents) per A4 page. Copies are also available from the Human Rights Commission, the Government Printing Works and our website. Requests for information must be submitted in accordance with the prescribed format and must be accompanied by the prescribed fee. A list of applicable fees is attached to this manual as Annexure A. 5