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British Friendly Society Board Terms of Reference 1. Introduction a) The primary decision making body of British Friendly Society ( Society ) is the Governing Body ( the Board ). b) The Board is established pursuant to the Society s Articles of Association ( the Articles ) and, unless specifically stated otherwise, the terminology, words or expressions used in these Terms of Reference shall have the same meaning as in the Articles. 2. Membership a) The Board of Directors shall consist of not more than 10 nor (subject to the provisions of Rule 10.6 of the Memorandum) fewer than four members and the Board of Directors may from time to time resolve the number who together shall constitute the Board of Directors within these limitations. The Non- Executive Directors shall include: i. the Chairman of the Board; ii. the Senior Independent Director; and iii. up to a further four Non-Executive Directors. 3. Role of the Board The Board shall: i. following recommendations from the Nomination Sub-Committee, decide upon the election, re-election and removal of Directors, the Chairman, the Senior Independent Director, the members of the Board s sub-committees and those who act as Chairmen of those subcommittees; ii. having taken the advice of the Executives, determine: a) Strategy and Management determine the Society s overall strategy; determine the Society s investment strategy; review the performance of BFS s business plans and budgets; ensure the Society s fair treatment and interests of members, including setting culture and procedures; and approval to extend the Society s activities into new business areas or any decision to cease operating in any material part of the Society s business. b) Capital and Financial Reporting 1

approval of any decision to consolidate the affairs of the Society with another body corporate, including transfer of engagements; ensuring the Society remains solvent at all times; approval of the Annual Report and Accounts; and approval of any significant changes to accounting and treasury policies and practices. c) Risk Management and Internal Controls approval of the Society s risk and capital management strategy and, in turn, the Society s risk appetite statements; and ensure there is a robust risk management function. d) Corporate Governance Structure approval of any changes relating to the Society s corporate structure; appointment or removal of the Company Secretary; to receive and act as required on the MLRO report; subject to ratification by members at the Annual General Meeting, approving the appointment of External Auditors after consideration by the Risk and Audit Sub-Committee; consider reports and recommendations from its Sub-Committees; provide each of the Board s Sub-Committees with sufficient support and resource to carry out its duties; the systems of governance shall be reviewed annually and oversee: o the Society s overall performance; o the Society s investment performance; o the Society s economic and regulatory capital; o a process to assess the effectiveness and performance of the Board and its Directors. o the appointments, performance and remuneration of the o Executive Directors; and the appointment, performance and remuneration of the Non- Executive Directors. review and approve the Own Risk and Solvency Assessment (ORSA); consider the ORSA in line with future strategic objectives; and approval of terms of reference of the Board and Sub-Committees when required. e) Communication approval of resolutions and related documents to be put forward to members at the Annual General Meeting; and approval of any extra-ordinary communication to the members. f) Other settlement of litigation involving amounts in excess of that delegated to the Chief Executive Officer or being otherwise material to the interests of the Society; reviewing the Schedule of Matters reserved for Board decisions; determining and declaring on advice from the Actuarial Function Holder, rate of annual interim and terminal bonuses; and approval of major capital projects, investment or controls in excess of the amount delegated to the Chief Executive Officer. 2

4. Meetings any other matter not falling within the powers and authority of the members, the Chief Executive Officer or delegated to a Sub-Committee of the Board. regular review of the powers and authorities of the board and its subcommittees. hold a strategy day annually, dedicated to considered the future and long term stability of the Society. a) The Board shall meet at least six times per annum, with scheduled meetings being held in January, March, May, July, September and December. If necessary, the Board shall hold further meetings from time to time. All meetings shall be conducted in accordance with the Terms of Reference and the Articles. b) Appendix I details the schedule of regular agenda items for the Board. c) Notices of meetings of the Board other than those regularly scheduled shall be given by the Executive Directors no less than five working days prior to any meeting of the Board. d) An agenda of items to be discussed with sufficient supporting papers shall be given to each Director no less than five working days prior to any meeting of the Board. e) The Chairman shall chair each meeting of the Board. If the Chairman is absent, the Senior Independent Director shall act as Chairman for the meeting. If both the Chairman and the Senior Independent Director are absent, the other Directors present shall choose one of their number (excluding the Executive Directors) as Chairman for that meeting. f) The quorum for each Board meeting shall be four Directors, one of whom shall act as the Chairman. g) If required, the Board shall decide issues according to the majority in a show of hands of Directors present at the meeting. Each Director present shall have one vote. In the event of an equal number of votes, the Chairman of the meeting shall have the casting vote. h) If a Director has a conflict of interest in respect of any matter either being, or to be discussed, by the Board, he/she shall declare such conflict and retire from the meeting and he/she shall not be entitled to vote on any such matter. i) The Executive shall minute the proceedings and resolutions of each meeting of the Board including recording the names of those present and in attendance. Draft minutes of each meeting shall be circulated promptly to all Directors. In the even of a conflict of interest, the relevant Director(s) shall not be provided with the relevant extract of the minutes. 5. Chairman The Chairman s responsibilities shall be to: 3

a. provide leadership to the Board and the Directors and to facilitate the running of the Board, fostering an open, inclusive discussion; b. with the assistance of the Executive Directors, set the agenda for Board meetings and ensure that sufficient time and attention is devoted to discussion of all agenda items, with particular emphasis on strategic and regulatory issues; c. ensure that there is clear and effective communication between the Board and its Directors and (1) its sub-committees, (ii) Executive Directors; d. challenge the Executive Directors, where appropriate; e. with the Executive Directors, ensure that the Directors receive sufficient, accurate, timely and clear management information; f. promote a culture of transparency and open debate, including facilitating the effective contribution of Directors and ensure constructive relations between Directors; and g. evaluate the performance of the Board and individual directors. 6. Duties of the Board and Directors a) While preforming their duties, the Board and its Directors shall at all times: i. act in good faith and in a manner that is in the best interests of the Society and its members; ii. act in compliance with the Articles and these Terms of Reference; and iii. exercise independent judgement and reasonable care and skill. b) Any Director shall be entitled to report any concern they have regarding the Board or its sub-committees to the Chairmen or the Society s regulators (the PRA and the FCA). 7. The Board s sub-committees a) The Board shall delegate certain functions to the following sub-committees, which shall operate subject and in accordance with their own separate terms of reference; i. Risk and Investment Sub-Committee; ii. Audit and Compliance Sub-Committee; iii. Nomination Sub-Committee; and iv. Remuneration Sub-Committee. 8. Evaluation of the Board s Directors and of the Board s Sub-Committees a) Notwithstanding the delegation of certain functions to its sub-committees, the Directors shall undertake a formal and rigorous annual evaluation of their collective and individual performance and the performance of the Board s subcommittees. b) The Chairman shall act on the results of the performance evaluation by recognising the strengths and addressing the collective and/or individual 4

weaknesses of the Directors and, where appropriate, proposing that new Directors be appointed or that current Directors be removed. c) Individual evaluations of Directors shall aim to show whether each Director is contributing effectively and demonstrating commitment to the role (including commitment of time for meetings and any other duties). d) Excluding the Chairman, the Non Executive Directors of the Board shall be responsible for the performance evaluation of the Chairman, taking into account the views of the Executive Directors. 9. Miscellaneous a) The Board shall review these Terms of Reference each year and as necessary. Adopted by the Board on.. 5

Appendix I Schedule of regular agenda items for the Board For each regular meeting Apologies Declaration of any conflicts of interest Minutes of the previous meeting Dates and venues of future meetings of the Board Matters arising from the previous meeting Reports on the most recent meetings since the last meeting of the Board of: the Risk & Investment Sub-Committee; the Compliance and Audit Sub-Committee; the Nomination Sub-Committee; and the Remuneration Sub-Committee. Review of the Governance Map Investment Reports Chief Executive Directors Report Finance Directors Report Risk and Compliance Directors Report Any other business For the February Meeting Annual Valuation Service and Retention Update For the March Meeting Strategy update Culture Update PRA Returns Solvency and Financial Capital Return ( RSR) For the April Meeting Members Forum Business Continuity Report and Information Security Collective Board Appraisal For the July Meeting Review the Outsourcing Policy and outsourcing arrangements Budget Mid Year Forecast Strategy Review of Professional Advisers Election of Chairman 6

For the September Meeting Review of the Boards Terms of Reference ORSA Risk Appetite Statement Strategy Product Governance Framework Review Underwriting/Claims Update Plan For the November Meeting Budget and Business Plan ORSA For the December Meeting Service and Retention Update Apportionment and Interest Rates Budget and Business Plan Conduct Risk Policy AGM Agenda Board Annual Declarations Schedule of Items Key requirements for all other months: CEO Commentary Monthly accounts Finance Directors Report Compliance/Risk update 7