The Canadian epassport Project Jean-Pierre Lamarche Senior Director, Strategic Initiatives Passport Canada 1
An overview of Passport Canada The Canadian epassport Journey Procurement Process Deployment Strategy Engaging Canadians on epassport 2
Passport Canada Service delivery Cost effectiveness Security and integrity Mission: To issue secure Canadian travel documents through authentication of identity and entitlement, facilitating travel and contributing to international and domestic security. 3
Passport Canada: Serving Canadians 34 Passport Canada offices in Canada, plus 2 print centres, 2 call centres and headquarters; 2 passport receiving agents: - 144 Service Canada; - 56 Canada Post; Vast network of missions abroad (256). 4
Passport Canada: Our Products 5
The Canadian epassport Journey 6
In 24, Canada s National Security Policy was announced, including a commitment to develop an epassport; In 26, Enhancing National Security within the Canadian Passport Program; Mission Passport Print Solution (MPPS) Facial Recognition (FR) epassport (eppt) In Budget 28, the Government of Canada announced that a 1-year validity epassport would be available to Canadians; In the Speech from the Throne of March 3, 21, it was announced to Canadians that Canada will introduce a new biometric passport that will significantly improve security. Adopting the epassport will enhance the security of the Canadian passport document. The document will be more difficult for criminals to forge or alter, and will provide a means to improve inspection capability at borders. 7
Business Requirements Document Executive Committee External Services Committee Deployment Strategy Change Management Communications Engagement / Consultation epassport Project Team & Management Committee Procurement Process IT Architecture & Infrastructure Systems 8
Impact (Consequence) $ Millions Organization: Name Executive Summary Current Period: Forecast: Overall Status: Project: Name Business Outcomes Project Sponsor: Executive Project Dashboard Project Phase: Initiation Project Complexity and Risk Rating: Report as of: Next Project Gate: 1 Strategic Assessment and Concept Approved Project Budget: $ million Actual/Forecast Project Budget: $ million YYYY/YY 26/7 27/8 28/9 29/1 21/11 211/12 212/13 Total G Approved $. Risk G Actual/Forecast $. Issues G Project Schedule Level 1 - Sustaining Project Launch Date: G Project Health Costs Schedule Scope G G G G Financial Summary (Cost) Key Milestones/Deliverables Approved Completion Date Forecasted Completion Date Variance in months 1 1 1 1 1 1 Q3-9/1 Q4-9/1 Q1-1/11 Q2-1/11 Q3-1/11 Q4-1/11 Approved $. $. $. $. $. $. Actual / Forecast $. $. $. $. $. $. Project Completion Project Risk High Probability (Likelihood) Mediu Low High m Identified Risks Risk # 1 : Category : High Impact and High Probability Mitigation : G Project Scope / Requests for Change This Period To Date Approved RFC Estimated # Effort Days Estimated Cost Impact On Project G Medium Low Risk # 2 : Category : Mitigation : High Impact and High Probability Project Issues Open Issues Issues New Open This Period To Date Resolution Plan Closed Due Date G Accountability Risk # 3 : Category : Mitigation : High Impact and High Probability 9
epassport Procurement Process 1
Following the Budget Announcement in 28: Request for Interest (RFI) was sent to the Industry in 28; The RFI process led Passport Canada to conclude the following: Turnkey preferred Single RFP to select to an integrated provider (solution). Qualification Phase Due Diligence Bidding Phase Contract Award Phase 1 2 3 4 Response + Evaluate Review Bid + Evaluate Issue Solicitation of Interest and Qualification (SOIQ) Select Qualified Suppliers. Issue Draft RFP to Qualified Suppliers Issue Final RFP to the Qualified Suppliers Select Top Bidder based on Mandatory,, Rated Requirements, Proof of Proposal and Pricing * Fairness monitor engaged to oversee the RFP process 11
Procurement of: epassport books; epassport readers; Procurement and implementation of the infrastructure required for printing and encoding the new epassports; Procurement and implementation of A Public Key Infrastructure (PKI); Development and implementation of the interfaces required to interconnect the different applications; Support and Maintenance. 12
The epassport Solution contract allows for mandatory security requirements for the prime contractor; However, the prime contractor must ensure the security of all CLASSIFIED/PROTECTED information and assets placed with sub-contractors; Complexity of supply chain: Nature of the assets (paper, chip, chip operating system, laminate, etc.); Supply chain comprised of multiple suppliers; Production spread around the world (some components are made in various countries); Develop a security profile table and assign a security marking level to each travel document substrate. 13
Canada's international allies recognize the International Industrial Security Directorate (IISD) as the Designated Security Authority (DSA) for industrial security IISD s Role: Proceed with international agreements on security compliance; Provide security approval to proceed with sub-contracts; Negotiate Memorandum of Understanding (MOU) with foreign countries. IISD services are vital to help Canada: Safeguard federal contract-related Classified and Protected information and assets entrusted to Canadian and international private sector organizations and their governments; Share foreign sensitive technologies with Canadian industry; Maintain the trust and confidence of NATO and our other allies. 14
epassport Deployment Strategy 15
In January 29, Passport Canada started issuing diplomatic and special epassports as part of a pilot project; Active board member and participation to ICAO PKD; Since November 29 Sharing epassport certificates with other countries through PKD. As of today, over 5, epassports have been issued. CSCA Pilot Project PKI Migration CSCA National Roll-Out 16
Implementation of the solution will be gradual from coast to coast divided into 5 phases beginning with regional offices then the print centers and finally the missions abroad. 17
Passport Canada opted for a phased deployment approach for the following reasons : Ensures stability of new system in a low volume context; Minimizes transition costs; Back up site nearby to ensure continuation of service should any issues arise; Controlled environment to ensure functionality, support and stability; Once the transition to the epassport is complete, Passport Canada will start offering adult passport applicants a choice between 5-year and 1-year validity and every new passport delivered will be an epassport; Previously delivered non-electronic passports will remain valid up to their expiry date. They will be replaced by epassports once they are due for renewal. 18
The Canadian epassport Your name Security features Your date of birth Your passport number and expiry date Your place of birth epassport Your photo Your gender 19
The Canadian epassport Current digital passport 5 year validity 24 Pages or 48 Pages New epassport 5 or 1 year validity 36Pages Validity of 5 or 1 years; Number of pages; Abolished the -3 years children s passport. 2
Engaging Canadians on epassport 21
Consulting Canadians User Fee Act is a law in Canada that sets out a series of provisions that must be undertaken prior to introducing or amending a user fee such as the one for epassport Phase 1: Public consultations Phase 2: Publication of notice of feefor-service proposal Phase 3: Parliamentary tabling Phase 4: Regulatory changes Completed May 21 Completed January 212 Launched March 212 Refer to the following website for information regarding the consultations: www.passportcanada.gc.ca/consultations 22
Consulting Canadians New fee-for-service proposal Current fee Proposed fee (36-page passport) in Canada Abroad in Canada Abroad 1-year passport (adult) $16* $26* 5-year passport (adult) $87* 5-year passport (child) $37_ 3-year passport (infant, -3 yrs) $22_ 48-page passport (adult) $92* 48-page passport (child) $39_ 48-page passport (infant) $22_ USA: $97* Abroad: $1* USA: $37_ Abroad: $35_ USA: $22_ Abroad: $2_ USA: $12* Abroad: $15* USA: $39_ Abroad: $37_ USA: $24_ Abroad: $22_ $12* $19* $75_ $1_ - Infant document replaced by 5 yr child passport - - Discontinued - *Price includes the $25 consular fee. 23
Public awareness campaign to: Promote the advantages of the epassport; Fight misconceptions about privacy. Leading up to launch: Dedicating a section of our website: www.passportcanada.gc.ca/eppt Leveraging social media: o Posting information on Facebook and Twitter; o Producing and promoting YouTube videos. At the time of launch: Orchestrate an epassport ad campaign ; Include an informative insert with all outgoing epassports. 24
THANK YOU Contact Information E-mail: Jean-Pierre.Lamarche@pptc.gc.ca Tel.: (819) 934-3836 25