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Case :-cv-0-edl Document Filed /0/ Page of 0 Jinny Kim, State Bar No. Alexis Alvarez, State Bar No. The LEGAL AID SOCIETY EMPLOYMENT LAW CENTER 0 Montgomery Street, Suite 00 San Francisco, CA 0 Telephone: ( - Facsimile: ( -00 Email: jkim@las-elc.org aalvarez@las-elc.org Attorneys for Plaintiff CHRISTINA CASTILLO CHRISTINA CASTILLO, v. Plaintiff, SAFELITE GLASS CORP., a Delaware Corporation; SAFELITE FULFILLMENT, INC., a Delaware Corporation; and SAFELITE GROUP, INC., a Delaware Corporation Defendants. UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF CALIFORNIA Case No. :-cv-0 COMPLAINT FOR DAMAGES AND DECLARATORY AND INJUNCTIVE RELIEF FOR EMPLOYMENT DISCRIMINATION (AMERICANS WITH DISABILITIES ACT, U.S.C. 0, et seq.; FAIR EMPLOYMENT AND HOUSING ACT, Cal. Gov t Code 0, et seq.; UNFAIR BUSINESS PRACTICES ACT, Cal. Bus. & Prof. Code 0, et seq.; PUBLIC POLICY [Jury Trial Demanded] Plaintiff Christina Castillo (formerly known as Christina Pace alleges as follows: {00.DOCX}

Case :-cv-0-edl Document Filed /0/ Page of 0 INTRODUCTION. This is an action for relief from Defendants numerous violations of Plaintiff s civil rights. Violations include, among others: discrimination and failure to accommodate in violation of the Americans with Disabilities Act ( ADA, California s Fair Employment and Housing Act ( FEHA, California s Unfair Competition Law ( UCL, and California public policy.. Plaintiff Christina Castillo ( Plaintiff or Plaintiff Castillo is an individual with a disability. She was employed in the inventory control position by Defendant Safelite Glass Corp., Defendant Safelite Fulfillment, Inc., and Defendant Safelite Group, Inc. (hereinafter Defendants, and was qualified to perform her job duties with or without reasonable accommodation. On July, 0, Defendants unlawfully terminated Plaintiff Castillo from her inventory control position.. Plaintiff seeks injunctive and declaratory relief, compensatory damages, punitive damages, lost wages and benefits, front pay, and attorneys fees and costs, as well as other appropriate relief as determined by this court, for Defendants violations of her rights. JURISDICTION AND VENUE. This court has jurisdiction over the subject matter and the parties pursuant to U.S.C., (a(, 0 and 0. This is an action arising under the Americans with Disabilities Act of 0, U.S.C. 0, et seq.. This court has supplemental jurisdiction over the related state law claims pursuant to U.S.C. (a. Plaintiff s claims pursuant to the FEHA and her violation of public policy claim are related to her federal claims, as all of Plaintiff s claims share common operative facts. Resolving all state and federal claims in a single action serves the interests of judicial economy, convenience, and fairness to the parties.. The Northern District of California has personal jurisdiction over Defendant Safelite Glass Corp., Defendant Safelite Fulfillment, Inc., and Defendant Safelite Group, Inc. Defendants are doing business in California, and in this Northern District of California, and {00.DOCX}

Case :-cv-0-edl Document Filed /0/ Page of 0 many of the acts complained of, which gave rise to the claims alleged, occurred in this State and this District.. Venue is proper in the Northern District of California pursuant to U.S.C. (b because the events giving rise to Plaintiff s claims occurred in this District. Among other things, Defendants transact business in this District, maintain a workplace in Union City (Alameda County, and employed Plaintiff and others in this District. In addition, Defendants unlawfully discriminated against Plaintiff in the Northern District of California. PARTIES. Plaintiff Christina Castillo is a former employee of Defendants. Plaintiff is also a person with a disability under Title I of the ADA and the FEHA and has a record of disability within the meaning of state and federal disability nondiscrimination laws. Plaintiff is informed and believes, and thereon alleges, that Defendants also regarded her as disabled within the meaning of state and federal disability nondiscrimination laws.. Plaintiff is an otherwise qualified person within the meaning of state and federal disability nondiscrimination laws, including the ADA and FEHA. 0. Defendant Safelite Glass Corp. is a Delaware corporation. Safelite Safelite Glass Corp. maintains facilities and business operations in this District. Safelite Glass Corp. has more than employees and is therefore an employer within the meaning of Title I of the ADA, U.S.C. (, and the FEHA, Cal. Gov t Code (d.. Defendant Safelite Fulfillment, Inc. is a Delaware corporation. Safelite Fulfillment, Inc. maintains facilities and business operations in this District. Safelite Fulfillment, Inc. has more than employees and is therefore an employer within the meaning of the ADA, U.S.C. (, and the FEHA, Cal. Gov t Code (d.. Defendant Safelite Group, Inc. is a Delaware corporation. Safelite Group, Inc. maintains facilities and business operations in this District. Safelite Group, Inc. has more than employees and is therefore an employer within the meaning of Title I of the ADA, U.S.C. (, and the FEHA, Cal. Gov t Code (d. {00.DOCX}

Case :-cv-0-edl Document Filed /0/ Page of 0 ADMINISTRATIVE EXHAUSTION. On November, 0, Plaintiff Castillo filed a Charge of Discrimination with the U.S. Equal Employment Opportunity Commission ( EEOC. This Charge was cross-filed with the California Department of Fair Employment and Housing.. On March,, the EEOC issued a cause determination. The determination states, inter alia, The evidence shows that there is reasonable cause to believe that [Defendants are] in violation of the Americans with Disabilities Act of 0, as amended, for failing to provide reasonable accommodation to [Christina Castillo]. The evidence shows that there is reasonable cause to believe that [Defendants are] in violation of the Americans with Disabilities Act of 0, as amended, for disciplining and discharging [Christina Castillo] due to her disability. The evidence shows that there is reasonable cause to believe that [Defendants are] in violation of the Americans with Disabilities Act of 0, as amended, for retaliating against [Christina Castillo] for having engaged in a protected activity.. The EEOC issued a notice of right to sue on November,. FACTS COMMON TO ALL CAUSES OF ACTION. Plaintiff Castillo is a person with a disability of epilepsy.. Plaintiff Castillo began working for Defendants on April, 0, in the inventory control position. Beginning in or around April 0 to approximately December 0, Plaintiff Castillo worked in the office and warehouse, where she processed paperwork, reports, and documents, lifted windshields, and drove company vans. Plaintiff Castillo was qualified, with or without accommodation, for employment with Defendants.. On or about December, 0, Plaintiff Castillo had a seizure at work, and her doctor placed her on disability leave until January, 0. When Plaintiff returned to work, she was told by her general manager Max McDonald that she could only work in the office. Plaintiff was assigned to work on computers, answer phone calls, and order parts.. On or about February, 0, Plaintiff had another seizure at work. Upon her return to work, she provided a doctor s note to Mr. McDonald. Plaintiff is informed and believes that Mr. McDonald forwarded Plaintiff s doctor s note to Defendants Human Resources {00.DOCX}

Case :-cv-0-edl Document Filed /0/ Page of 0 Department. Mr. McDonald then instructed Plaintiff Castillo to go home and informed her that Human Resources had stated Plaintiff should not come back until she was seizure-free.. On or about February, 0, Plaintiff Castillo returned to work with a doctor s note stating that she would take her medications faithfully but that a guarantee of no future seizures would be impossible for any doctor to write on any patient with epilepsy. Mr. McDonald told Plaintiff Castillo that she was allowed to return to work because he felt comfortable with her epilepsy.. Thereafter, Plaintiff Castillo was sent home without pay on multiple occasions despite her insistence that she did not feel ill because of Defendants assumptions that she didn t look well.. Defendants refused to pay Plaintiff Castillo for any of these forced leaves and disciplined her for leaves Defendants forced her to take.. On multiple occasions, Mr. McDonald asked Plaintiff Castillo questions about her disability. For example, Plaintiff was asked how many seizures she had per day, what happens to her during a seizure, and if she could still work after a seizure. Once when Plaintiff had a doctor s note stating she had to be off work for bronchitis, Mr. McDonald asked if the bronchitis was related to her seizures.. On or about September, 0, Plaintiff Castillo had another seizure at work, and Plaintiff s doctor placed her on disability leave until September, 0. In or around October 0, after Plaintiff Castillo returned to work and was successfully performing her job, Defendants required Plaintiff to undergo a medical examination. In a letter dated October 0, 0, Defendants informed Plaintiff that the medical examination was required to ensure the safety of all Defendants associates. Yet, at the time Plaintiff Castillo was required to undergo the medical examination, she was and, since January 0, had been working only in the office performing clerical tasks.. After the medical examination, Plaintiff continued to work and Defendants continued to send Plaintiff home without pay on occasions when Defendants felt she didn t look well and continued to discipline her for these forced absences. {00.DOCX}

Case :-cv-0-edl Document Filed /0/ Page of 0. In or around March 0, Defendants sent Plaintiff Castillo a final written warning for absenteeism, based largely on leaves Defendants forced her to take.. On approximately May, 0, Plaintiff Castillo was admitted into the hospital related to her disability for ten days, during part of which she was in a coma. Plaintiff s fiancé (now husband who was also employed by Defendants, informed Plaintiff s supervisors that Plaintiff had been admitted to the hospital and was in a coma. Plaintiff s fiancé provided Defendants with Plaintiff s medical records and a doctor s note requesting leave until August, 0.. Defendants refused to grant Plaintiff Castillo leave until August, 0. On or about June, 0, Defendants sent Plaintiff Castillo a letter stating that her Family Medical Leave Act leave would end on July, 0.. Plaintiff Castillo was unable to return to work by July, 0, and was terminated the very next day July, 0. FIRST CLAIM FOR RELIEF Disability Discrimination in Violation of The Americans with Disabilities Act of 0 ( U.S.C. 0, et seq. 0. Plaintiff incorporates by reference as if fully set forth herein the allegations contained in paragraphs through above.. Title I of the ADA prohibits employers from discriminating against a qualified individual with a disability because of the disability of such individual in regard to other terms, conditions, and privileges of employment. U.S.C. (a.. At all times relevant herein, Plaintiff was a qualified individual with a disability, able to safely perform all essential functions with or without accommodation.. In violation of Plaintiff s right to be free from disability-based discrimination under Title I of the ADA, among other things, Defendants forced Plaintiff on leave because she didn t look well, refused to provide an extension of her medical leave as a reasonable accommodation, and terminated her on account of her disability. Prior to taking these adverse actions, Defendants failed to engage in an effective interactive process with Plaintiff that would {00.DOCX}

Case :-cv-0-edl Document Filed /0/ Page of 0 have enabled Plaintiff to retain her employment.. Defendants unlawful actions were intentional, willful, malicious, and/or done with reckless disregard to Plaintiff s rights.. As a direct and proximate result of these unlawful acts, Plaintiff has suffered and continues to suffer lost wages, employment benefits, pension benefits and other compensation, in an amount to be proven at trial.. As a further proximate result of these unlawful acts, Plaintiff has suffered and continues to suffer injury, including emotional injury.. Plaintiff is entitled to compensatory damages, lost wages and benefits, declaratory and injunctive relief, attorneys fees and costs, and other appropriate relief as determined by this court. SECOND CLAIM FOR RELIEF Disability-Based Discrimination in Violation of California s Fair Employment and Housing Act (Cal. Gov t Code 0(a and (m. Plaintiff incorporates by reference as if fully set forth herein the allegations contained in paragraphs through, above.. California s FEHA makes it unlawful for an employer, because of physical disability, to bar or to discharge the person from employment or to discriminate against the person in compensation or in terms, conditions or privileges of employment. Cal. Gov t. Code 0(a. 0. In violation of Plaintiff Castillo s right to be free from disability-based discrimination under the FEHA, Defendants forced Plaintiff on leave because she didn t look well, refused to provide an extension of her medical leave as a reasonable accommodation, and terminated her on account of her disability.. Defendants unlawful actions were intentional, willful, malicious, and/or done with reckless disregard to Plaintiff s rights.. As a direct and proximate result of these unlawful acts, Plaintiff has suffered and continues to suffer lost wages, employment benefits, pension benefits and other compensation, in {00.DOCX}

Case :-cv-0-edl Document Filed /0/ Page of 0 an amount to be proven at trial.. As a further proximate result of these unlawful acts, Plaintiff has suffered and continues to suffer injury, including emotional injury.. Plaintiff is entitled to compensatory damages, lost wages and benefits, declaratory and injunctive relief, attorneys fees and costs, and other appropriate relief as determined by this court. THIRD CLAIM FOR RELIEF Failure to Accommodate in Violation of The Americans with Disabilities Act of 0 ( U.S.C. 0, et seq.. Plaintiff incorporates by reference as if fully set forth herein the allegations contained in paragraphs through above.. It is unlawful under the ADA for an employer not [to] mak[e] reasonable accommodations to the known physical or mental limitations of an otherwise qualified individual with a disability. U.S.C. (b(. To determine the appropriate reasonable accommodation it may be necessary for the covered entity to initiate an informal, interactive process with the individual with a disability in need of the accommodation. C.F.R. 0.(o( (; see also C.F.R. pt. 0, app. at 0. (.. By failing to accommodate Plaintiff s disability, or to engage in an effective interactive process with Plaintiff, as alleged herein, Defendants violated the ADA.. Defendants unlawful actions were intentional, willful, malicious, and/or done with reckless disregard to Plaintiff s rights.. As a direct and proximate result of these unlawful acts, Plaintiff has suffered and continues to suffer lost wages, employment benefits, pension benefits and other compensation, in an amount to be proven at trial. 0. As a further proximate result of these unlawful acts, Plaintiff has suffered and continues to suffer injury, including emotional injury.. Plaintiff is entitled to compensatory damages, lost wages and benefits, declaratory and injunctive relief, attorneys fees and costs, and other appropriate relief as determined by this {00.DOCX}

Case :-cv-0-edl Document Filed /0/ Page of 0 court. FOURTH CLAIM FOR RELIEF Failure to Accommodate in Violation of California s Fair Employment and Housing Act (Cal. Gov t. Code 0(a and (m. Plaintiff incorporates by reference as if fully set forth herein the allegations contained in paragraphs through, above.. It is unlawful under the FEHA for an employer to fail to make reasonable accommodations for known physical or mental disability of an applicant or employee. Cal. Gov t. Code 0(m; see also 0(a(.. By failing to accommodate Plaintiff, as alleged herein, Defendants violated California s FEHA.. Defendants unlawful actions were intentional, willful, malicious, and/or done with reckless disregard to Plaintiff s rights.. As a direct and proximate result of these unlawful acts, Plaintiff has suffered and continues to suffer lost wages, employment benefits, pension benefits and other compensation, in an amount to be proven at trial.. As a further proximate result of these unlawful acts, Plaintiff has suffered and continues to suffer injury, including emotional injury.. Plaintiff is entitled to compensatory damages, lost wages and benefits, declaratory and injunctive relief, attorneys fees and costs, and other appropriate relief as determined by this court. FIFTH CLAIM FOR RELIEF Failure to Engage in the Interactive Process in Violation of California s Fair Employment and Housing Act (Cal. Gov t. Code 0(n. Plaintiff incorporates by reference as if fully set forth herein the allegations contained in paragraphs through, above. 0. It is unlawful for an employer to fail to engage in an affirmative, interactive accommodation process to identify and implement effective accommodations for an employee {00.DOCX}

Case :-cv-0-edl Document Filed /0/ Page 0 of 0 with a known disability. Cal. Gov t Code 0(k and (n; Prilliman v. United Airlines, Cal. App. th, 0- (. It is further unlawful for an employer to fail to take all steps necessary to prevent discrimination from occurring. Cal. Gov t Code 0(k.. Here, Defendants failed to comply with subsections (k and (n of California Government Code section 0. Instead, Defendants discriminated against Plaintiff by refusing to accommodate her and by terminating her.. Defendants unlawful actions were intentional, willful, malicious, and/or done with reckless disregard to Plaintiff s rights.. As a direct and proximate result of these unlawful acts, Plaintiff has suffered and continues to suffer lost wages, employment benefits, pension benefits and other compensation, in an amount to be proven at trial.. As a further proximate result of these unlawful acts, Plaintiff has suffered and continues to suffer injury, including emotional injury.. Plaintiff is entitled to compensatory damages, lost wages and benefits, declaratory and injunctive relief, attorneys fees and costs, and other appropriate relief as determined by this court SIXTH CLAIM FOR RELIEF Retaliation and Interference in Violation of The Americans with Disabilities Act of 0 ( U.S.C. 0. Plaintiff incorporates by reference as if fully set forth herein the allegations contained in paragraphs through, above.. The ADA prohibits any person from discriminating against any individual for opposing any act made unlawful by the Act, and from interfering with any individual in the exercise or enjoyment of his or her rights under the Act. U.S.C. 0(a, (b.. By requesting accommodations for her disability and in seeking to return to work from a medical leave of absence, Plaintiff engaged in protected activities under the ADA, and was exercising or attempting to exercise her rights.. By forcing Plaintiff to leave work and by terminating her, all without adequate {00.DOCX} 0

Case :-cv-0-edl Document Filed /0/ Page of 0 and effective communication or interaction, Defendants retaliated against Plaintiff and interfered with her rights under the ADA. 0. Defendants unlawful actions were intentional, willful, malicious, and/or done with reckless disregard to Plaintiff s rights.. As a direct and proximate result of these unlawful acts, Plaintiff has suffered and continues to suffer lost wages, employment benefits, pension benefits and other compensation, in an amount to be proven at trial.. As a further proximate result of these unlawful acts, Plaintiff has suffered and continues to suffer injury, including emotional injury.. Plaintiff is entitled to compensatory damages, lost wages and benefits, declaratory and injunctive relief, attorneys fees and costs, and other appropriate relief as determined by this court. SEVENTH CLAIM FOR RELIEF Retaliation and Interference in Violation of California s Fair Employment and Housing Act (Cal. Gov t Code 0(h. Plaintiff incorporates by reference as if fully set forth herein the allegations contained in paragraphs through, above.. Under the FEHA, it is unlawful for an employer because of physical disability to discharge the person from employment or to discriminate against the person in terms, conditions or privileges of employment. Cal. Gov t Code 0(a.. By requesting accommodations for her disability and in seeking to return to work from a medical leave of absence, Plaintiff engaged in protected activities under FEHA and was exercising or attempting to exercise her rights.. In violation of the FEHA, Defendants forced Plaintiff to leave work and terminated her, all without adequate and effective communication or interaction.. Defendants unlawful actions were intentional, willful, malicious, and/or done with reckless disregard to Plaintiff s rights. {00.DOCX}

Case :-cv-0-edl Document Filed /0/ Page of 0. As a direct and proximate result of these unlawful acts, Plaintiff has suffered and continues to suffer lost wages, employment benefits, pension benefits and other compensation, in an amount to be proven at trial. 0. As a further proximate result of these unlawful acts, Plaintiff has suffered and continues to suffer injury, including emotional injury.. Plaintiff is entitled to compensatory damages, lost wages and benefits, declaratory and injunctive relief, attorneys fees and costs, and other appropriate relief as determined by this court. EIGHTH CLAIM FOR RELIEF Unlawful Inquiry into the Nature of a Disability In Violation of California s Fair Employment and Housing Act (Cal. Gov t. Code 0(f. Plaintiff incorporates by reference as if fully set forth herein the allegations contained in paragraphs through, above.. It is unlawful for an employer to inquire into the existence, nature or severity of an employee s disability unless relevant to a bona fide occupational qualification. Cal. Gov t Code 0(f.. In demanding information about Plaintiff s epilepsy, which bore no relevance to her bona fide qualifications, Defendants violated California s FEHA.. Defendants unlawful actions were intentional, willful, malicious, and/or done with reckless disregard to Plaintiff s rights.. As a direct and proximate result of these unlawful acts, Plaintiff has suffered and continues to suffer lost wages, employment benefits, pension benefits and other compensation, in an amount to be proven at trial.. As a further proximate result of these unlawful acts, Plaintiff has suffered and continues to suffer injury, including emotional injury.. Plaintiff is entitled to compensatory damages, lost wages and benefits, declaratory and injunctive relief, attorneys fees and costs, and other appropriate relief as determined by this court. {00.DOCX}

Case :-cv-0-edl Document Filed /0/ Page of 0 NINTH CLAIM FOR RELIEF Violation of California s Unfair Business Practices Act (Cal. Bus. & Prof. Code 0, et seq.. Plaintiff incorporates by reference as if fully set forth herein the allegations contained in paragraphs through, above. 0. Unfair practices prohibited by California s Unfair Business Practices act include any unlawful, unfair or fraudulent business act or practice. Cal. Bus. & Prof. Code 0.. Defendants have committed unlawful business practices, including, but not limited to, the following: a. Disability-based discrimination in violation of U.S.C. (a, and other provisions; b. Disability-based discrimination in violation of California Government Code 0(a, and other provisions; c. Failure to accommodate in violation of U.S.C. (b(, and other provisions; d. Failure to accommodate in violation of California Government Code 0(m, among others, e. Failure to engage in the interactive process, and to take all steps necessary to prevent discrimination, in violation of California Government Code 0(k and (m, among others; f. Retaliation and interference in violation of U.S.C. 0, and other provisions; g. Retaliation in violation of California Government Code 0(h, and other provisions; h. Unlawful inquiry into the nature of a disability in violation of California Government Code 0(f; and i. Other violations of law.. As a direct and proximate result of the Defendants unlawful and unfair business practices, Plaintiff has suffered lost wages, employment benefits, and other compensation. {00.DOCX}

Case :-cv-0-edl Document Filed /0/ Page of 0 costs.. Plaintiff is entitled to restitution, injunctive relief, as well as attorneys fees and TENTH CLAIM FOR RELIEF Disability Discrimination in Violation of California s Public Policy. Plaintiff incorporates by reference as if fully set forth herein the allegations contained in paragraphs through, above.. It is the public policy of the State of California to bar employers from discriminating against their employees because of their disabilities and requires them to reasonably accommodate employees with disabilities. This public policy is well grounded in state statutes, including the FEHA.. In violation of Plaintiff s right to be free from disability-based discrimination under California public policy, Defendants terminated Plaintiff because of her epilepsy. Defendants refused to reasonably accommodate Plaintiff, and further failed to engage in a good faith, interactive process to determine effective and reasonable accommodations that would have enabled Plaintiff to retain her employment.. Defendants unlawful actions were intentional, willful, malicious, and/or done with reckless disregard to Plaintiff s rights.. As a direct and proximate result of these unlawful acts, Plaintiff has suffered and continues to suffer lost wages, employment benefits, pension benefits and other compensation, in an amount to be proven at trial.. As a further proximate result of these unlawful acts, Plaintiff has suffered and continues to suffer injury, including emotional injury. 00. Plaintiff is entitled to compensatory damages, lost wages and benefits, declaratory and injunctive relief, attorneys fees and costs, and other appropriate relief as determined by this court. {00.DOCX}

Case :-cv-0-edl Document Filed /0/ Page of 0 PRAYER FOR RELIEF WHEREFORE, Plaintiff prays for relief as follows:. For injunctive relief necessary to bring Defendants into compliance with the ADA, the FEHA, and the Unfair Business Practices Act;. For lost wages, lost benefits, and all other compensation denied or lost to Plaintiff by reason of Defendants unlawful actions, in an amount to be proven at trial;. For compensatory damages for Plaintiff s emotional distress, pain and suffering, and damage to reputation, in an amount to be proven at trial;. For punitive damages, in an amount to be proven at trial;. For declaratory relief;. For restitution owed by reason of the Defendants unlawful business practices, in amounts to be proven at trial;. For reasonable attorneys fees;. For costs of suit;. For interest on such damages as are appropriate, including pre- and post-judgment interest; and 0. For such other and further relief as the Court deems just and proper. {00.DOCX}

Case :-cv-0-edl Document Filed /0/ Page of 0 JURY DEMAND Plaintiff demands trial by jury of all claims and causes of action so triable. Dated: December, Respectfully submitted, Jinny Kim Alexis Alvarez The LEGAL AID SOCIETY EMPLOYMENT LAW CENTER By: /s/ Jinny Kim JINNY KIM Attorneys for Plaintiff CHRISTINA CASTILLO {00.DOCX}

Case :-cv-0-edl Document - Filed /0/ Page of (SEE INSTRUCTIONS ON NEXT PAGE OF THIS FORM. CHRISTINA CASTILLO (EXCEPT IN U.S. PLAINTIFF CASES (Firm Name, Address, and Telephone Number Jinny Kim, State Bar No. ; Alexis Alvarez, State Bar No. The Legal Aid Society - Employment Law Center 0 Montgomery St., Ste 00, San Francisco CA 0, ( - SAFELITE GLASS CORP., a Delaware Corporation; SAFELITE FULFILLMENT, INC., a Delaware Corporation and SAFELITE GROUP, INC., a Delaware Corporation (IN U.S. PLAINTIFF CASES ONLY (If Known (Place an X in One Box Only (Place an X in One Box for Plaintiff (For Diversity Cases Only and One Box for Defendant (U.S. Government Not a Party or and (Indicate Citizenship of Parties in Item III (Place an X in One Box Only (Place an X in One Box Only (specify (Do not cite jurisdictional statutes unless diversity U.S.C. 0, et seq. Disability Discrimination in Violation of The Americans with Disabilities Act of 0 (See instructions: /0/ /s/ Jinny Kim IX. DIVISIONAL ASSIGNMENT (Civil L.R. -

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Case :-cv-0-edl Document - Filed /0/ Page of AO 0 (Rev. 0/ Summons in a Civil Action UNITED STATES DISTRICT COURT for the Northern Districtof of California CHRISTINA CASTILLO Plaintiff(s v. Civil Action No. SAFELITE GLASS CORP., a Delaware Corporation; SAFELITE FULFILLMENT, INC., a Delaware Corporation and SAFELITE GROUP, INC. Defendant(s :-cv-0 To: (Defendant s name and address SUMMONS IN A CIVIL ACTION SAFELITE GLASS CORP. CORPORATION SERVICE COMPANY/ CSC - LAWYERS INCORPORATING SERVICE 0 Gateway Oaks Dr., Ste. 0N Sacramento, CA A lawsuit has been filed against you. Within days after service of this summons on you (not counting the day you received it or 0 days if you are the United States or a United States agency, or an officer or employee of the United States described in Fed. R. Civ. P. (a( or ( you must serve on the plaintiff an answer to the attached complaint or a motion under Rule of the Federal Rules of Civil Procedure. The answer or motion must be served on the plaintiff or plaintiff s attorney, whose name and address are: Jinny Kim Alexis Alvarez The Legal Aid Society - Employment Law Center 0 Montgomery Street, Suite 00 San Francisco, CA 0 If you fail to respond, judgment by default will be entered against you for the relief demanded in the complaint. You also must file your answer or motion with the court. CLERK OF COURT Date: Signature of Clerk or Deputy Clerk

Case :-cv-0-edl Document - Filed /0/ Page of AO 0 (Rev. 0/ Summons in a Civil Action (Page Civil Action No. :-cv-0 PROOF OF SERVICE (This section should not be filed with the court unless required by Fed. R. Civ. P. (l This summons for (name of individual and title, if any was received by me on (date. I personally served the summons on the individual at (place on (date ; or I left the summons at the individual s residence or usual place of abode with (name, a person of suitable age and discretion who resides there, on (date, and mailed a copy to the individual s last known address; or I served the summons on (name of individual designated by law to accept service of process on behalf of (name of organization on (date I returned the summons unexecuted because ; or, who is ; or Other (specify:. My fees are $ for travel and $ for services, for a total of $ 0.00. I declare under penalty of perjury that this information is true. Date: Server s signature Printed name and title Server s address Additional information regarding attempted service, etc:

Case :-cv-0-edl Document - Filed /0/ Page of AO 0 (Rev. 0/ Summons in a Civil Action UNITED STATES DISTRICT COURT for the Northern Districtof of California CHRISTINA CASTILLO Plaintiff(s v. Civil Action No. SAFELITE GLASS CORP., a Delaware Corporation; SAFELITE FULFILLMENT, INC., a Delaware Corporation and SAFELITE GROUP, INC. Defendant(s :-cv-0 To: (Defendant s name and address SUMMONS IN A CIVIL ACTION SAFELITE FULFILLMENT, INC. CORPORATION SERVICE COMPANY/ CSC - LAWYERS INCORPORATING SERVICE 0 Gateway Oaks Dr., Ste. 0N Sacramento, CA A lawsuit has been filed against you. Within days after service of this summons on you (not counting the day you received it or 0 days if you are the United States or a United States agency, or an officer or employee of the United States described in Fed. R. Civ. P. (a( or ( you must serve on the plaintiff an answer to the attached complaint or a motion under Rule of the Federal Rules of Civil Procedure. The answer or motion must be served on the plaintiff or plaintiff s attorney, whose name and address are: Jinny Kim Alexis Alvarez The Legal Aid Society - Employment Law Center 0 Montgomery Street, Suite 00 San Francisco, CA 0 If you fail to respond, judgment by default will be entered against you for the relief demanded in the complaint. You also must file your answer or motion with the court. CLERK OF COURT Date: Signature of Clerk or Deputy Clerk

Case :-cv-0-edl Document - Filed /0/ Page of AO 0 (Rev. 0/ Summons in a Civil Action (Page Civil Action No. :-cv-0 PROOF OF SERVICE (This section should not be filed with the court unless required by Fed. R. Civ. P. (l This summons for (name of individual and title, if any was received by me on (date. I personally served the summons on the individual at (place on (date ; or I left the summons at the individual s residence or usual place of abode with (name, a person of suitable age and discretion who resides there, on (date, and mailed a copy to the individual s last known address; or I served the summons on (name of individual designated by law to accept service of process on behalf of (name of organization on (date I returned the summons unexecuted because ; or, who is ; or Other (specify:. My fees are $ for travel and $ for services, for a total of $ 0.00. I declare under penalty of perjury that this information is true. Date: Server s signature Printed name and title Server s address Additional information regarding attempted service, etc:

Case :-cv-0-edl Document - Filed /0/ Page of AO 0 (Rev. 0/ Summons in a Civil Action UNITED STATES DISTRICT COURT for the Northern Districtof of California CHRISTINA CASTILLO Plaintiff(s v. Civil Action No. SAFELITE GLASS CORP., a Delaware Corporation; SAFELITE FULFILLMENT, INC., a Delaware Corporation and SAFELITE GROUP, INC. Defendant(s :-cv-0 To: (Defendant s name and address SUMMONS IN A CIVIL ACTION SAFELITE GROUP, INC. CORPORATION SERVICE COMPANY/ CSC - LAWYERS INCORPORATING SERVICE 0 Gateway Oaks Dr., Ste. 0N Sacramento, CA A lawsuit has been filed against you. Within days after service of this summons on you (not counting the day you received it or 0 days if you are the United States or a United States agency, or an officer or employee of the United States described in Fed. R. Civ. P. (a( or ( you must serve on the plaintiff an answer to the attached complaint or a motion under Rule of the Federal Rules of Civil Procedure. The answer or motion must be served on the plaintiff or plaintiff s attorney, whose name and address are: Jinny Kim Alexis Alvarez The Legal Aid Society - Employment Law Center 0 Montgomery Street, Suite 00 San Francisco, CA 0 If you fail to respond, judgment by default will be entered against you for the relief demanded in the complaint. You also must file your answer or motion with the court. CLERK OF COURT Date: Signature of Clerk or Deputy Clerk

Case :-cv-0-edl Document - Filed /0/ Page of AO 0 (Rev. 0/ Summons in a Civil Action (Page Civil Action No. :-cv-0 PROOF OF SERVICE (This section should not be filed with the court unless required by Fed. R. Civ. P. (l This summons for (name of individual and title, if any was received by me on (date. I personally served the summons on the individual at (place on (date ; or I left the summons at the individual s residence or usual place of abode with (name, a person of suitable age and discretion who resides there, on (date, and mailed a copy to the individual s last known address; or I served the summons on (name of individual designated by law to accept service of process on behalf of (name of organization on (date I returned the summons unexecuted because ; or, who is ; or Other (specify:. My fees are $ for travel and $ for services, for a total of $ 0.00. I declare under penalty of perjury that this information is true. Date: Server s signature Printed name and title Server s address Additional information regarding attempted service, etc: