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Issue 34 December/January 2012 Also in this issue... Lessons from the BBC s approach to trademarks How to protect fictional brands in the real world What the Interflora decision will mean in practice Letters of protest the forgotten trademark tool Fit for purpose? Proposals to reform TRIPs revealed World Trademark Review Winning service Is the trademark services industry meeting the needs of users?

Feature By Jamie Pitts Trademark toolkit: letters of protest Letters of protest to the USPTO are an underused and misunderstood tool, and their limitations are not as broad as they first appear Any interested third party or trademark owner can potentially cause the substantive refusal of a trademark application merely by sending the US Patent and Trademark Office (USPTO) a brief letter and attached evidence, using the informal letter of protest mechanism. Filing a letter of protest can achieve the same result as any of the available adversarial remedies, such as a formal trademark opposition before the Trademark Trial and Appeal Board (TTAB) or litigation, but in much less time and at a fraction of the expense. Yet although the letter of protest is among the most effective and efficient resources available in US trademark prosecution, it is also one of the most underused. Statistics from USPTO annual reports show that letters of protest are used far less frequently than other remedies in contested trademark cases (see Figure 1). This underuse may be explained by the lack of information available to those considering whether to implement this tool. Almost everything that has been written on the subject gives the same examples of appropriate situations in which to file a letter of protest: on the basis of descriptiveness, genericness or likelihood of confusion with a previously registered mark, and information of a related pending litigation. This is probably a consequence of the information available from the USPTO on the issue, which is also largely limited to these examples. Appropriate issues Letters of protest are discussed in Section 1715 of the Trademark Manual of Examining Procedure. Section 1715.01(a), which is entitled Issues Appropriate as Subject of Letter of Protest, states: Appropriate subjects for letters of protest are those that the examining attorney has the authority and resources to pursue to a legal conclusion without the need of further intervention by third parties. The following are examples of three of the most common areas of protest: (1) A third party files an objection to the registration of a term because it is allegedly generic or descriptive. The objection must be accompanied by evidence of genericness or descriptiveness. The evidence should be objective, independent, factual evidence that the examining attorney can use to support the suggested refusal. Personal opinions are subjective and may be self-serving, and are not forwarded to the examining attorney. If the protest is granted, the examining attorney is informed that an objection to registration has been filed on the ground that the mark is generic or descriptive, and is given a copy of any factual evidence submitted with the letter of protest. (2) A third party notifies the USPTO of the existence of a federally registered mark or prior pending application and alleges that there is a likelihood of confusion between this mark and the mark in the application that is the subject of the letter of protest. If the protest is granted, the examining attorney is notified that an objection to the registration of the mark has been made on the ground of an alleged likelihood of confusion with a registered mark or prior-pending application, and is given a copy of the registration or application information as it appears in the automated records of the USPTO. (3) A third party files a request that prosecution of an application be suspended because of pending litigation that is relevant to the registrability of the mark. The litigation must be specifically identified and a copy of the relevant pleadings must be enclosed. The litigation must involve a federally registered mark or priorpending application of the protestor and grounds that are clearly relevant to the right of the applicant to register the mark in the application that is the subject of the letter of protest. If the protest is granted, the examining attorney is informed that a request for suspension has been received based on the existence of pending litigation. Copies of the relevant pleadings are placed in the record. Letters of protest are not created by the Trademark Act or regulations the policies and procedures on the subject are set by the USPTO. The deputy commissioner considers only the record in the application and the evidence submitted by the protestor (see In re BPJ Enterprises Ltd, 7 USPQ2d 1378 (Comm r Pats 1988)). In order to preserve the integrity and objectivity of the ex parte examination process, the deputy commissioner acts on the letter of protest without consulting the examining attorney; the letter of protest never becomes part of the application file. Information regarding the letter of protest will be in the public 70 World Trademark Review December/January 2012

Figure 1. Levels of use Financial year 2006 2007 2008 2009 2010 Trademark 354,775 394,368 401,392 352,051 368,939 applications Letters of protest 722 735 876 1,011 1,003 Ex parte 2,824 3,220 3,837 3,321 2,895 Cancellations 1,426 1,602 1,648 1,392 1,374 Opposition 6,581 6,327 6,748 5,307 4,513 record only if the letter of protest is granted even in such cases, the information will be limited. These factors make it extremely difficult to research past letter of protest decisions; as a result, they are rarely filed, except in the common situations that are always cited as examples. Grounds for letters of protest The most common bases for a letter of protest are likelihood of confusion with registered marks, prior pending applications and issues involving descriptive and generic marks. However, these are far from the only areas that should be taken into consideration. A letter of protest can be submitted on any grounds that may cause the USPTO to refuse registration, suspend examination or require amendment to an application before registration. The deputy commissioner will grant a letter of protest filed before publicati on where it is determined that the evidence is relevant and supports a reasonable ground for refusal that is appropriate in an ex parte examination. The deputy commissioner will grant a letter of protest filed after publication if the protestor submits prima facie evidence to support a refusal of registration, such that publication of the mark without consideration of the issue and the evidence presented in the letter of protest was a clear error by the USPTO. The phrase any reasonable ground for refusal appropriate in ex parte examination encompasses substantially more than three situations that may be appropriate for filing a letter of protest. A partial list of relevant section headings includes: Use of Subject Matter as Trademark (Section 1202); Refusal of Matter Used Solely as a Trade Name (Section 1202.01); Refusal on Basis of Ornamentation (Section 1202.03); Refusal if Trademark Not Used on Goods in Trade (Section 1202.06 (b)); Letters of protest are a powerful tool. However, as long as they remain underused, they represent a missed opportunity Refusal on Basis of Immoral or Scandalous Matter (Section 1203.01), Deceptive Matter (Section 1203.02) or Matter which May Disparage, Falsely Suggest a Connection or Bring into Contempt or Disrepute (1203.03); Refusal on Basis of Flag, Coat of Arms, or Other Insignia of United States, State or Municipality, or Foreign Nation (Section 1204); Refusal on Basis of Matter Protected by Statute or Convention (Section 1205); Refusal on Basis of Name, Portrait, or Signature of Particular Living Individual or Deceased US President Without Consent (Section 1206); Refusal on Basis of Likelihood of Confusion, Mistake, or Deception (Section 1207); Refusal on Basis of Descriptiveness: (a) Fanciful, Arbitrary, and Suggestive Marks; (b) Merely Descriptive Marks; (c) Generic Terms (Section 1209); Refusal on Basis of Geographic Significance (Section 1210); Geographically Deceptive Marks; (a) Basis for Refusal; (b) Elements of a Section 2(e)(3) Refusal (Section 1210.05); and Refusal on Basis of Surname (1211). A complete list of the substantive grounds of refusal and a detailed explanation of each can be found in Chapter 1200 of the manual. Importance of evidence If the letter of protest is accepted, the examining attorney is informed that an objection to registration has been filed. He or she is informed of the grounds and is forwarded the evidence submitted with the letter of protest. The fact that the examining attorney does not receive the letter itself makes the evidence that is submitted the most important component in filing an effective letter of protest. Therefore, it is important to select evidence that easily conveys the sender s intended message to the examiner when viewed alongside the grounds for refusal. Considering the sheer number of refusal options available and the importance of the evidence, it may be more helpful to look first at the relevant publicly available evidence and to try to match it to a ground for refusal when the ultimate goal is to prevent an application from maturing into registration. This is especially true where objective, independent and factual evidence is publicly available and could be used by the examining attorney to support the suggested refusal. The detailed information available in Chapter 1200 of the manual provides useful guidance on where to look for the evidence to prove a case for refusal; it also indicates the standards that must be met under each section. For example, Section 1211 (on refusal on basis of surname) includes a list of evidentiary considerations, suggesting: telephone directory listings; LexisNexis research database evidence; US census database evidence; the surname of the person associated with the applicant; specimens confirming surname significance of term; negative dictionary evidence; and evidence of fame of a mark. Letter format and processing As letters of protest are not an official part of the application record, it is important that they be properly designated and submitted to the USPTO. In order to ensure proper routing and processing, letters December/January 2012 World Trademark Review 71

The following is an example of a successful letter of protest, filed on June 22 2011 and granted on August 15 2011 Deputy Commissioner for Trademark Examination Policy 600 Dulany Street MDE-4B89 Alexandria, VA 22314-5793 Re: Letter of Protest US Trademark Serial Number: 85219363 Application for trademark: GIOVANNI S ORIGINAL SCAMPI SAUCE International Class: 30 Filed by: LuckyU, Inc Dear Commissioner: Pursuant to TMEP Section 1715.01(a)(2), this letter is a Letter of Protest as to the pending federal trademark registration application number 85219363 for the trademark GIOVANNI S ORIGINAL SCAMPI SAUCE in International Class 30 for Cooking sauces; Flavourings for foods filed January 17 2011 (misspelling for flavorings found in original application filed). As contemplated by TMEP Section 1715.02, we note that this Letter is being timely filed prior to the Trademark Office s Publication for Opposition of the aforementioned applications. This letter of protest is respectfully submitted on behalf of my client John ( Giovanni ) Aragona, the founder of Giovanni s Aloha Foods, LLC and Giovanni s White Shrimp Truck. The purpose of this letter is to direct the Office s attention to verifiable facts and evidence that show an issuance of a registration would be in violation of Sections 2(c) and (a) the Trademark Act and applicable rules. Giovanni s Aloha Foods, LLC attaches the following in support of this allegation. Section 2(c) of the Trademark Act, 15 USC Section 1052(c), prohibits registration of a mark that consists of or comprises a name, portrait or signature identifying a particular living individual except by his written consent. Section 2(c) also applies to a first name, surname, pseudonym, stage name, title or nickname, if there is evidence that the name identifies a specific living individual who is generally known or well known in the relevant field, or is publicly connected with the goods or services. (See Ross v Analytical Technology Inc, 51 USPQ2d 1269 (TTAB 1999).) Whether consent to registration is required depends on whether the public would recognise and understand the mark as identifying a particular living individual. Facts that establish the name Giovanni appearing in the mark identifies the particular living individual John Giovanni Aragona, and how he is publicly connected with the goods and services applicant is seeking to use in connection with the mark, are attached in Exhibit A. Giovanni Aragona has become known to the relevant public as the founder of the first and most famous shrimp truck in Hawaii, in part through sales of shrimp covered in Giovanni s Original Scampi Sauce. Proof that Mr Aragona is publicly connected can be found in three travel books which name him as starting the food trend of shrimp shacks in Hawaii, dozens of news articles and websites, and several state filings dating back to 1997. TMEP Section 1206.03 specifically states: If a mark comprises a name or likeness that could reasonably be perceived as identifying a particular living individual, and the applicant does not state whether the name or likeness does in fact identify a living individual, the examining attorney must inquire whether the name or likeness is that of a specific living individual and advise the applicant that, if so, the individual s written consent to register the name or likeness must be submitted. The application for the mark GIOVANNI S ORIGINAL SCAMPI SAUCE currently contains no statement as to the surname Giovanni s and the examining attorney s first office action did not inquire into whether the name or likeness is that of a specific living individual. It is also relevant to note that Mr Aragona has never given the applicant consent to use his name. TMEP Section 1206.03 further states: If the mark comprises a first name, pseudonym, stage name, nickname, surname, or title (eg, Mrs Johnson or Aunt Sally ), the examining attorney must determine whether there is evidence that the name identifies an individual who is well known in the field relating to the relevant goods or services. (See TMEP Section 1206.02.) This may be done through an Internet search. If there is no evidence that the name identifies a living individual who is generally known or well known in the relevant field, the examining attorney should not issue an inquiry. In the attached evidence is a Google search of Giovanni Shrimp Scampi, which shows about 95,300 results. Adding Aragona to the search terms still yields about 4,360 results. The need for the inquiry required by TMEP Section 1206.03 would be clear if the examining attorney had access to these verifiable, public facts. Section 2(a) of the Trademark Act, 15 USC Section 1052(a)(2) bars the registration on either the Principal or the Supplemental Register of a designation that consists of or comprises matter which, with regard to persons, falsely suggests a connection with them [or] brings them into contempt or disrepute. TMEP Section 1203(e) states: If it is unclear whether the person or institution is connected with the goods sold or services performed by the applicant, the examining attorney should make an explicit inquiry under 37 CFR Section 2.61(b). A refusal on this basis requires, by implication, that the person or institution with which a connection is falsely suggested must be the prior user. (Nuclear 1200-135 October 2010 Research Corp, 16 USPQ2d at 1317; In re Mohawk Air Services Inc, 196 USPQ 851, 854-55 (TTAB 1977).) Evidence of a false suggestion of connection between my client and the applicant is respectfully submitted as Exhibit B. The evidence submitted is relevant to each element of the four-part test the Board uses to determine whether a mark makes a false suggestion of connection under Section 2(a): (1) whether the mark is the same as or is a close approximation of a name or identity previously used by another; (2) whether the mark would be recognised as such because it points uniquely and unmistakably to that person; (3) whether the person is unconnected with the activities performed by the applicant; and (4) whether the prior user s name or identity is of sufficient fame or reputation that a connection with the applicant would be presumed. It should also be noted that there is no current commercial connection between the applicant and Mr Aragona, such as an ownership interest or commercial endorsement or sponsorship of applicant s services, that would be necessary to entitle the applicant to registration. (See White, 80 USPQ2d at 1660-61 ( there must be a specific endorsement, sponsorship or the like of the particular goods and services, whether written or implied ).) We respectfully suggest that this Letter of Protest sets forth a prima facie basis for refusal of registration of the above-referenced alleged trademarks, such that publication for opposition without consideration of the issues raised herein would constitute clear error by the PTO. Accordingly, we ask the Trademark Office to take the enclosed evidence into consideration and urge the denial of registration. For further information or questions, please do not hesitate to contact us. Evidence submitted with the letter included images of Google search results Illustrating the results for different combinations of the words Giovanni aloha shrimp aragona, website pdfs, WHOIS domain name registration results for the giovannisalohashrimp.com and giovannissauces.com websites, where consumers can purchase Aragona s Giovanni s Sauce and Marinade Products, and related media coverage of the industry (specifically, pdfs of the travel books which name Aragona as starting the food trend of shrimp shacks in Hawaii, news articles and other websites). 72 World Trademark Review December/January 2012

Feature: Letters of protest of protest should be filed electronically through the Trademark Electronic Application System. The letter of protest form can be accessed by clicking on the link entitled Petition Forms on the USPTO website. Alternatively, letters of protest should be faxed for the attention of the deputy commissioner for trademark examination policy to (H) 571 273 0032. This is the only fax number that may be used and failure to submit the letter of protest properly may result in it being considered untimely. Letters of protest with significant amounts of evidence should be sent as first class mail, addressed as follows: Letter of Protest ATTN: Deputy Commissioner for Trademark Examination Policy 600 Dulany Street Alexandria, VA 22314-5793, United States Letters of protest are docketed on a first in, first out basis. A protestor will always receive a response from the deputy commissioner granting, denying or holding moot the letter of protest, and should generally receive the response within 60 days of filing the letter. The protestor can also monitor the application s status by checking the Trademark Application and Registration Retrieval System database to determine whether an action on the letter of protest has been taken. If a protestor has not received a response within six months of submitting a letter of protest, the protestor should contact the Office of the Deputy Commissioner to confirm receipt of the letter of protest. Filing a letter of protest does not stay or extend the opposition period. Therefore, it is advisable to consider filing requests for extension of time to oppose (under 15 USC Section 1063) with the TTAB. This is especially true if the protestor has not received an answer by the time that the application goes to publication and in cases where the letter of protest is filed after publication has already occurred. Letters of protest are clearly a powerful tool for bringing about the substantive refusal of a trademark application. However, as long as they remain underused, they represent a missed opportunity in many cases. Although the trend may not change overnight, for many counsel they represent an opportunity to increase effectiveness and, crucially, reduce expense. WTR Jamie Pitts, The Law Offices of Jamie N Pitts jamienpitts@jnplawfirm.com December/January 2012 World Trademark Review 73