Project Greenback 2.0 Remittances Champion Cities Marco Nicolì and Ceu Pereira Payment Systems Development Group Global Remittances Working Group Washington, DC October 10, 2014
Objective: promote transparency and competition in the market for remittances and, ultimately, reduce prices for remittance services Migrants in champion city and beneficiaries in receiving countries: raise awareness and increase financial education and inclusion Remittance Service Providers: promote best practices and dedicated services Local and national authorities: facilitate remittance flows and improvements in the market 2
2013 2014 Lined up Pipeline Launched Turin, Italy Launched Montreuil, France Frankfurt, Germany and London, UK USA, Canada, Balkans 3
Turin In partnership with and in collaboration with Banca d Italia Ministero degli Affari Esteri e della Cooperazione Internazionale 4
What is happening in Turin Survey completed in 2013 Report «Migrants Remittances from Italy» published in 2014 Financial education for students, NGOs staff, SMEs Remittances «crash course» Education to «new clients» for banks, post office City Tour Workshops «Migrants meet providers» Information and awarness Market monitoring Challenge Fund: empowering migrants ideas 5
"Migrants Remittances from Italy": key findings 480 interviews, migrants from Morocco, Peru, Romania Good level of economic and financial integration, widespread usage of financial services 83% remittances sent in cash through MTOs Misperception of remittances cost Remittances more resilient than income to worsening of economic conditions Reverse remittances 6
Remittances and access to financial services for migrants in Turin 80% have bank account in Turin 83% flows sent in cash through a money transfer operator in Turin Lack of financial education by migrants or lack of readiness for market players Project Greenback 2.0 trying to tackle both 7
Workshop for NGOs staff, migrants associations 30 entities participated Interactive sessions Introduction to migration, migrants financial needs and behaviors Case studies on initiatives for financial inclusion, remittances etc. Practical exercise: how to reflect knowledge into existing or new activities 8
Financial education for students 200+ students and families impacted High-school students: direct impact on future remitters, indirect impact on families Interactive module developed around analogy between payments and travels Cooperation with Banca d Italia and Museo del Risparmio 9
A 10-minute course on tablet Given during social, sport, and cultural events, now testing at Poste Italiane offices Quiz and gadget to engage and get attention Profile to stimulate improvement Focus on remittance services price and conditions comparison 4,000 people! Remittances "Crash Course" 10
Remittances City Tour 50+ migrants and community leaders Walk through the city with trained tour guides Meeting service providers, visiting locations Topics included description of services, how to compare, etc. Now part of Viaggi Solidali stable tour program 11
Workshop on "new clients" for banks In cooperation with Banca d Italia Developed with CeSPI and CRIF Academy 20 banks joined Migrants financial needs Remittances Savings and Credit Other financial products Advanced financial profiles International dimension Migrants SMEs Relations Migrants and Banks 12
Challenge Fund: empowering migrants ideas Open fund to promote migrants ideas and initiatives 6 projects funded $30,000 Awareness Education Services $20,000 disbursed $10,000 committed 13
Monitoring the market with a bottom/up approach Cheapest available option Sender perspective In Italy 7% in 2009 Indicator Italy to Morocco 6.9% in 2009 Average of 3 cheapest available services 4.9% in 2014 4.5% in 2014 14
Joining forces Montreuil 15
About Montreuil.. and why it became the second Remittances Champion City 0-15 15-24 25-54 55 + All % Portugal 47 89 1,117 777 2,029 7.7 Italy 17 5 138 535 694 2.6 Spain 11 7 156 313 487 1.9 Other EU countries 202 196 1,244 328 1,970 7.5 Other Europe 27 70 517 281 894 3.4 Algeria 174 358 2,595 1,525 4,652 17.7 Morocco 55 170 1,498 534 2,258 8.6 Tunisia 31 97 1,006 523 1,656 6.3 OtherAfrica 217 699 5645 1,376 7,937 30.2 Turkey 11 34 430 103 578 2.2 Other 147 332 2,146 524 3,148 12.0 All 938 2,055 16,491 6,821 26,305 100,0 16
The survey scope Being of active age (18-65 years old); Being born abroad, either in Mali, Côte d Ivoire or Algeria; Having an income whatever its source (from a regular or punctual activity, a declared or undeclared one, etc.); Having sent remittances in the last 12 months preceding the survey. Number of contacted migrants Number of surveyed migrants Algerians 345 156 Ivoirians 339 148 Malians 289 124 Total 973 428 17
First finding: amounts sent are not negligible EUR 532 per transaction / EUR 1269 per capita and per year EUR 122 per transaction / EUR 1150 per capita and per year EUR 150 per transaction / EUR 1894 per capita and per year 18
Second finding migrants are rather well integrated financially Migrants in Montreuil have bank accounts.. 19
Migrants use their bank accounts..and they use them rather intensively in a domestic context. 90 80 70 60 50 40 30 20 10 0 Algeria Ivory Cost Mali Total 20
Third finding: migrants do not use their bank accounts to send remittances.. they generally use other channels. Algerians Ivoirians Malians Total Freq. % Freq. % Freq. % Freq. % Bank transfer Bank account to cash Money transfer Twin bank accounts Hand-carried cash to cash Other Did not answer Total 8 4.2 3 1.5 3 1.3 14 2.2 1 0.5 0 0.0 2 0.8 3 0.5 5 2.6 183 88.8 86 36.0 274 43.1 1 0.5 0 0.0 1 0.4 2 0.3 176 92.2 19 9.2 141 59.0 336 52.8 0 0.0 1 0.5 1 0.4 2 0.3 0 0.0 0 0.0 5 2.1 5 0.8 191 100.0 206 100.0 239 100.0 636 100.0 21
Most frequently used operators 350 300 314 250 200 205 150 100 50 0 24 40 1 1 1 1 4 22 2 4 1 1 2 1 3 22
Fourth finding: migrants have a misperception of costs The costs of banking channels are underestimated, whereas the costs of MTOs are overestimated Algerians Ivoirians Malians Bank transfer (from survey) 5.1 3.3 1.9 Bank Transfer (from RPW) 6.8 17.8 20.2 MTO (from survey) 9.2 8.9 10.6 MTO (from RPW) 8.3 5.6 6.2 Hand to hand (from survey) 0 3 5.6 23
Overall conclusion Consistency with outcomes from Turin: migrants have bank accounts but do not use them to send money back home Lack of financial education by migrants or lack of readiness for market players Greenback 2.0 is trying to tackle both 24
Event to disseminate the findings of the survey and gather the main actors 28 October in Montreuil - Workshops with migrants - Presentation of the survey - Discussion on future actions 25
THANKS! mnicoli1@worldbank.org remittanceprices.worldbank.org 26