To be the Austin area s leader, advocate, and visionary source of quality and progress towards excellence

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EXECUTIVE BOARD MEETING MINUTES ASQ Section 1414, Austin, Texas March 09, 2015 Published Mar 15, 2015 Vision: To be the Austin area s leader, advocate, and visionary source of quality and progress towards excellence Mission: To sustain and contribute our resources to the membership and community by promoting and providing professional learning, mentoring, networking and supporting quality efforts. Attendance To seek supporters and achievers of quality endeavors and recognize their accomplishments. To demonstrate our beliefs, we practice what we preach through internal quality initiatives aimed at continual improvement. 2014 01/12 02/09 03/09 Chair Cindi Manning X X X Vice Chair Norma Antunano X X Secretary Jim Johnstone X X X Treasurer Francisco Russi X X Arrangements Tracy Nichols Audit Tony Perez Certification Mike Harkins X X X Education Norma Antunano X X X Examining Forrest Breyfogle Internet Liaison A.J. Scotka X X X Membership David Wight Newsletter Kevin Byckovski Nominations Eva Esparza X X X Proctor Andrew Davison Programs Ileana Isern X X X Publicity Eva Esparza X X X PAR Todd Minnick X X X Recertification Rob White Placement Megan Oertel X X X Historian Pete Courtois X X Voice of Customer Scott Berman X X X Additional Attendees (this meeting): None Meeting Location: BazaarVoice, Austin, TX. Minutes from January s meeting were approved by voice or electronically after modifications. Action items per January s board meeting:

ASQ AUSTIN EXECUTIVE BOARD MEETING Item Date Assigned 14 Jan 2015 Johnstone/Oertal Owner Description Due Date Status Complete Innovation Award Template for SW seminar Mar 9,2015 Complete 15 Feb 2015 AJ Scotka Change Website to Show Feb Webinar proceeds donated to Charity Feb 10 Complete 16 Feb 2015 Jim Johnstone Bring Webinar Flyer to Wed Section Meeting Feb 11 Complete 17 Feb 2015 Implementation plan for charging members a Pete/Scott/Francisco flat $5.00 fee to offset the cost of food Mar 09 18 Feb 2015 Francisco Will put a donation container out at Mar Section meeting to offset food costs Feb 11 Complete - collected $34 Member Leaders may submit up to 2 19 Feb 2015 All Leaders nominations of any section member for ASQ 6 nominations for 5 award to Todd Minnick. Submit by E-mail with Feb 25 individuals, 2 will go to HQ a brief description of why you think they should be recognized by Feb 25. 20 Feb 2015 21 Feb 2015 Francisco Cindi, Eva, Francisco, Jim Submit a bullet list of process steps for :preparing the annual budget and business plan, Planning a monthly Section Meeting, Planning a board meeting to Set up a PayPal or other account which can receive funds for the section so we do not have to link to Francisco s account. Note physical address to AJ Scotka Respond to Scott Berman regarding having your phone number published to the other leaders in our section Mar 09 Jul 09 Board mtg submitted Budget process draft submitted Need to wait until we have a slack period, financially speaking Scott has received 5 22 Feb 2015 All Leaders APR 09 responses, will publish what he has. 23 Feb 2015 Cindi Plaque for Bazarrvoice Mar 09 Delegated to Scott Berman 24 Mar 2015 Jim Johnstone Send Webinar Slides to AJ Apr 1 Mar 9 Complete 25 Mar 2015 Ileana Send Jim and Scott the information we need to query members about future events and potential host sites. 26 Mar 2015 Jim Johnstone 2015 Action Items Ask ASQ about RU s for community service event April 1 27 Mar 2015 Cindi Manning Announce that we need leg extensions for the screen to raise it up for visibility Mar 11 28 Mar 2015 Mike Harkins Renew contract with ACC Apr 1 29 Mar 2015 David Wight Welcome package Status Apr 1 30 Mar 2015 Cindi Manning Backup for Arrangements Chair Apr 1 Mar 9 Yes, we can award, Send description of event to Lisa at ASQ and she will tell us how many units can be awarded

ASQ AUSTIN EXECUTIVE BOARD MEETING MEETING MINUTES: 1) January meeting minutes approved after correcting Education notes and Action item 14 2) Action Items See above table for old and new action items Action items completed for more than one month have been removed 3) Off the cuff Treasury report (Francisco Russi) as of Feb 28, 2015: Beginning balance $16342.06 Last Month s Expenses 216+207+131+202+ 20 + 35 Last Month s Income 216+ 665 + 33 Ending Balance $16445.06 Francisco to e-mail actual report 4) WCOQ plans Planning to attend: Cindi, Eva, Megan Staff Travel Budget: $ 2000 Amount Spent: $ Approx $250 Remaining $ Approx $1750 Allocation to WCOQ Travel = $1500 Scott Berman moved and Mike Harins seconded that we reimburse each leader $500 Per Person:to offset their travel costs to this event. Motion passed unanimously. Travelers will submit their travel expense reports and check requests after the event 5) 2015 Education Plan Norma Antunano (via email and phone) Webinar Executive Presence 2/28 Event : total of 22 attendees (including attendees from California and North Carolina), positive feedback was received in the webinar and afterwards (via email). Feedback is to continue hosting these events (an observation is that members that may not attend the regular meetings attend the event; perhaps because it is Saturday). The recording link will be sent to Eva, Todd (it needs to be edited to remove the initial/set up part); the Education Committee will review if it is posted for opened access, an access donation will be required ( perhaps less than the $10.00 donated for the live event). (Abbreviated version is here: https://www.youtube.com/watch?v=xyiez_opsv4) Planning Status of other larger educational events: We may not change the ISO 9001 theme considered for a potential event because the Annual IS0 9000 World Conference in Houston is scheduled for next week. Unless we still foresee interest in Central Texas and other neighbor areas suggesting that a Fall educational event in Austin with this theme has a positive outlook.

ASQ AUSTIN EXECUTIVE BOARD MEETING o The board agreed that there will be interest in Austin on the topic of ISO in the fall. Mary McDonald was suggested as a speaker. o Francisco offered that the ISO 26262 is now mandatory for automotive industry suppliers including both SW and HW and would be a good topic. o Ileana stated there is a summit hearing for ISO software security standard in Austin in second week of May. o Francisco can get an expert on Hardware security for a one hour webinar. We have ongoing overlap of themes or events with Houston (so far 3 webinars have coincided on the time and date of events hosted in Houston). To be discussed in next Education Committee meeting. Norma is approaching potential Executive speakers from MBNQA award winning organizations, o St David s VP of Quality agrees to support the event, as well as o Zachary Haines from Good Will, o Will contact Hill Country Memorial Hospital Executive and o Searching for others (likely from out of town). o This could be a good potential theme, especially if ISO 9001 is not feasible this year in Austin. Summer Webinar Planning under way o Reaching potential speakers on Software Quality, and potential hosting locations assuming on site Educational event can take place in Fall (September or October). Next Education committee meeting session: Mar 14, 10:00 AM (soliciting input from committee members). 6) Program Plans Mar May (Iliana Isern) A. Mar Flextronics Tour Cancelled. Substituting a tour of Dell WW Command center. It is sold out at 40. B. Apr Joint Meeting with Apics who is providing the Speaker from GoodWill arranged by Sharon Smith.. C. May Dinner Meeting Need a plan (One Idea from Ileana is adopt a cause, IE work at a charity and then eat.) D. Ileana will ask members for potential speakers and tours. Scott will include this on survey, Jim can also send an e-mail to all members. Also need a host company for a one year span.

7) Voice of the Customer (Scott Berman) ASQ AUSTIN EXECUTIVE BOARD MEETING A. Reviewed feedback form February meeting. Total Response = 31 Members = 29 SA A Neutral D SD Would recommend attend 56% 41% 3% Increased Prof Skills 39% 48% 12% Subject valuable 55% 39% 6% Expanded my Network 21% 61% 18% Speaker Knowledgeable 78% 22% Food Good 21% 55% 21% Reason for attending Net Wrk RU Knwlg Job Other 47% 59% 50% 0 % 0% B. Dell Employee suggested Central Austin location for meeting and Saturday meetings 8) Certification status update (Mike Harkins): Course Signed up Status CSQE Feb 1 Did not make CQIA 1 Did Not Make CSSGB Feb 7 11 Made On line CQA March 7 8 Made CQIA March 7 1 Did Not Make CMQ/OE Starts Aug 6 CSSBB On Line Starts July 7 Fall Classes Total (target = 30) CQE, CQA, CSSGB, CQIA CSQE, CSSYB Signed Up 22 6 potential. Due 3/25 Signed up and class held 19

ASQ AUSTIN EXECUTIVE BOARD MEETING 9) Update on Spring Examination Andrew Davison via e-mail Spring Exams were Saturday Mar 7 Exam Candidates CQI 2 CQM /OE 2 CRE 1 CSSBB 6 QDM 1 this is a FedEx exam that ASQ is administering.

Count ASQ AUSTIN EXECUTIVE BOARD MEETING 10) Membership Report Jim Johnstone form ASQ report Item March 1 12 mo prior Total members 476 441 Dues Paying 472 436 Fellow 4 3 Senior 164 174 Full 228 210 Associate 28 28 Student 48 21 Unpaid 56 Retention 72.34% Growth 107.94 We grow because people join when they certify. We lose members who do not renew after they certify 120% 100% 80% Jan 2015 Unpaid Member Analysis 60% 40% 20% 0% 1.00 2.00 3.00 4.00 5.00 6.00 More Cum % 16% 57% 75% 82% 88% 89% 100% Ideas: o o Get Mentors for new members IE Senior Members. Scott says Dallas had a good program for this, he will find out more Encourage full members to become Senior members

o o o ASQ AUSTIN EXECUTIVE BOARD MEETING Add volunteer sign up to survey or registration desk. RU s can be given! Welcome packet for new members? 11) New Business: A. Meeting day alternatives to Wednesday? B. Need backup for Arrangements chair ) C. Todd to Research old minutes for meeting prep checklist i. Speaker ii. Projector/Screen iii. Refreshments iv. Announcements v. etc 12) Meeting Adjourned at 8:06 PM. Our Next meeting is scheduled for April 13, Monday. Feel free to bring a guest. Submitted by: Jim Johnstone Secretary, ASQ Austin Section 1414,