Working with local markets, and supporting cash and voucher based programmes, is a new and increasing demand for Logistics in the humanitarian sector. The Global Logistics Cluster has a short term project to explore what achievements have already been made, share good practice and identify gaps and challenges we are facing in these new ways of working. This short, focussed survey is being sent around the world, across Logistics Cluster agencies, to take the temperature on this topic. Your answers will be critical to help identify what has already been done and what challenges lie ahead. Thank you for your contributions! If you have any problems in completing the survey, please email hq_im_rome@wfp.org Page 1
Name Organisation Job Title Email Address Which of these best describes your role? Working at a base / sub office level in a country Working at a country office level Working at a regional level Working at a head office level Other (please describe) Country where you work Page 2
Which of the following Cash and Market activities do you have experience of so far (please tick all that apply)? Market / Supply Baseline (Preparedness) assessing markets before an emergency for cash / voucher readiness Market / Supply Baseline assessing markets just after an emergency for cash / voucher readiness Market Monitoring regularly assessing markets for specific commodities (e.g. price, availability, quality) for cash / voucher projects Security Risk Assessment for cash / voucher projects Cost Analysis (e.g. cost benefit analysis / VFM assessment for cash / voucher vs direct distribution Project Design input (e.g. Cash? Voucher? Direct distribution? Mix of modalities?) Proposal development / input for cash / voucher projects Local partner capacity assessment for cash / voucher activities Budget preparation / input for cash / voucher projects Assessing suppliers before a cash / voucher project Selecting suppliers for a cash / voucher project (e.g. financial institutions, small food / NFI vendors, mobile phone providers, banks, voucher printing, e voucher suppliers) Framework contracts / agreements with suppliers for a cash / voucher project Assessing infrastructure for market / supply support activities (e.g. have roads / supply lines been affected? How is the market functioning? If fuel affected? Are traders functioning normally?) Distribution of cash / vouchers Security management during cash / voucher distributions Managing supplier performance (e.g. financial institutions, small food / NFI vendors, mobile phone providers, banks) Coordination with other actors (e.g. UN, INGOs, NGOs, government) on cash / voucher / market support activities Market / Supply Support Activities (e.g. supporting vendors, repairing infrastructure) Reconciliation of cash / voucher activities and supplier data Preparing / Confirming documents to Ready for Payment stage for cash / vouchers Record keeping and compliance for cash / voucher activities Complaints handling in cash / voucher activities (beneficiaries, suppliers) Other Cash and Market activities (please specify) Page 3
How confident do you feel in doing this activity? Not confident at all Partly confident Very confident Completely confident Market / Supply Baseline (Preparedness) assessing markets before an emergency for cash / voucher readiness Market / Supply Baseline assessing markets just after an emergency for cash / voucher readiness Market Monitoring regularly assessing markets for specific commodities (e.g. price, availability, quality) for cash / voucher projects Security Risk Assessment for cash / voucher projects Cost Analysis (e.g. cost benefit analysis / VFM assessment for cash / voucher vs direct distribution Project Design input (e.g. Cash? Voucher? Direct distribution? Mix of modalities?) Proposal development / input for cash / voucher projects Local partner capacity assessment for cash / voucher activities Budget preparation / input for cash / voucher projects Assessing suppliers before a cash / voucher project Selecting suppliers for a cash / voucher project (e.g. financial institutions, small food / NFI vendors, mobile phone providers, banks, voucher printing, e voucher suppliers) Framework contracts / agreements with suppliers for a cash / voucher project Assessing infrastructure for market / supply support activities (e.g. have roads / Page 4
supply lines been affected? How is the market functioning? If fuel affected? Are traders functioning normally?) Distribution of cash / vouchers Security management during cash / voucher distributions Managing supplier performance (e.g. financial institutions, small food / NFI vendors, mobile phone providers, banks) Coordination with other actors (e.g. UN, INGOs, NGOs, government) on cash / voucher / market support activities Market / Supply Support Activities (e.g. supporting vendors, repairing infrastructure) Reconciliation of cash / voucher activities and supplier data Preparing / Confirming documents to Ready for Payment stage for cash / vouchers Record keeping and compliance for cash / voucher activities Complaints handling in cash / voucher activities (beneficiaries, suppliers) Page
For which of the following commodities have you supported cash and voucher projects (please tick all that apply): Water Food Hygiene Items Household Items Fuel Other (please specify) Page
What are the challenges you are facing in supporting markets and cash based programmes? What are your key successes in supporting markets and cash/voucher based programmes? Please tell us about any specific examples you can share. What tools and guidelines have you found useful in this area? Please tell us everything that you use that you find useful to support cash/voucher/market activities. In your experience, what are the blocks to engaging more in cash / voucher / market support activities? What are the gaps? What would help you, in your role, to better support markets and cash based programmes? What ideas do you have about what the Global Logistics Community could be doing to better engage in, and support, markets and cash based programmes? Page 7
Thank you for taking time to complete this survey! We will share the results with you soon. Page 8