A Study of Media Coverage of Health Policy:

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Toplines The Kaiser Family Foundation A Study of Media Coverage of Health Policy: 1997-2000 December 2001

Methodology Print Sources Newspaper sources were selected to present a representative sample of health care coverage related to the four policy areas (managed care, Medicare, the uninsured, and health care costs) available to the public. Selections were made on both a geographic and a demographic basis, as well as diversity of ownership. The New York Times, the Wall Street Journal, the Washington Post, and USA Today were selected to represent publications most likely to be circulated amongst either policy makers or the public on a nationwide basis. The Atlanta Journal-Constitution, the Chicago Tribune, the Houston Chronicle, the Los Angeles Times, Newsday (Long Island), and the Seattle Times represented the nation's major metropolitan dailies. Assessment began by cataloguing the articles that appeared in each publication from January 1, 1997 through December 31, 2000. The LEXIS-NEXIS database was used to quantify that coverage for all publications except the Wall Street Journal, for which the Dow Jones DataBase was utilized. Search language was designed to cast the widest net possible with respect to capturing pertinent stories. The following search language was utilized: hlead ((hmo) or (health maintenance organization) or (health insurance) or (managed care) or (patient! bill of rights) or (patient protection) or (health care costs) or (health care prices) or (prescription costs) or (prescription prices) or (consumer bill of rights) or (Medicare) or (uninsured)) or term((hmo) or (health maintenance organization) or (health insurance) or (managed care) or (patient! bill of rights) or (patient protection) or (health care costs) or (health care prices) or (prescription costs) or (prescription prices) or (consumer bill of rights) or (Medicare) or (uninsured)) or ((Gore and health or Medicare) or (Bradley and health or Medicare) or (Bush and health or Medicare) or (McCain and health or Medicare). This language captured all stories where any of the health care search terms were in the headline or lead percentage of the article; all stories indexed by NEXIS via any of the search terms; or any story that included the surname of one of the leading presidential candidates, together with any mention of health or Medicare. Comparable language was used to search the Wall Street Journal database in February 2001 to establish the sample for that publication. A preliminary universe of 47,618 stories was established from which one in every 3.25 stories was selected beginning with a randomly generated starting point. Additional inclusion rules were then established. For inclusion, stories must equal or exceed 100 words AND any designated health policy topic must be referenced in the headline, subhead, or 3 lead paragraphs OR 1/3 or more of the text of the article must be directly related to one of the designated health policy topics. Obituaries and letters to the editor were also deleted from the sample. This resulted in the final newspaper total of 4,575 sampled stories, representing the 14,869 story universe of total health policy stories meeting our inclusion criteria in these papers over this time frame. 2

Broadcast Sources Broadcast news stories from ABC World News Tonight, CBS Evening News, and NBC Nightly News were acquired from the Vanderbilt University Television News Archives. To review all stories that appeared January 1, 1997 through December 31, 2000, the Vanderbilt archives were searched for all stories where the index monograph included the terms managed care, managed health care, HMO or health maintenance organization ; patients bill of rights ; health care NOT medicine ; Medicare ; prescription drugs or pharmaceuticals ; and uninsured. This resulted in a total universe of 505 stories. One of every two stories was selected at intervals for the sample after a randomly generated start point. After viewing by senior staff, false hits were eliminated using the established inclusion rule. The resulting network news sample totaled 178 stories. Intercoder Reliability Intercoder reliability measures the extent to which coders, operating autonomously, code or classify the same story in the same way. Intercoder reliability tests were performed throughout this study, with senior staff acting as the control coder; no significant differences were found to exist on a recurring basis. Selected stories were double-coded in their entirety, and overall intercoder reliability exceeded 88% for all variables. Notes on Topline Coding rules and variable definitions are included in the topline with each variable. Values less than.5 percent are indicated by an asterisk (*) while a dash (-) indicates a value of zero. Some results will not add to 100% due to rounding. The Kaiser Family Foundation is an independent, national health philanthropy dedicated to providing information and analysis on health issues to policymakers, the media, and the general public. The Foundation is not associated with Kaiser Permanente or Kaiser Industries. 3

Total (number) Print (number) Broadcast (number) 1. SOURCE All Print 4,575 4,575 - All National Newspapers 1,897 1,897 - NY Times 658 658 - USA Today 246 246 - Wall Street Journal 421 421 - Washington Post 572 572 - All Regional Newspapers 2,678 2,678 - Atlanta Journal-Constitution 328 328 - Chicago Tribune 468 468 - Houston Chronicle 453 453 - Los Angeles Times 775 775 - Newsday (NY) 346 346 - Seattle Times 308 308 - All Broadcast 178-178 ABC World News Tonight 59-59 CBS Evening News 61-61 NBC Nightly News 58-58 2. DATE Total % Print % Broadcast % 1997 22 22 24 1998 21 21 19 1999 28 28 32 2000 29 29 26 3. POSITION/PLACEMENT Newspapers Only Page One 9 - National/International 29 - Editorial/OP ED 11 - Business 28 - Metro/Local/Regional 17 - Style/Life 1 - Sunday Sections * - Weekly Section - Health/Science 3 - Other 1 - Don't Know/Can't Tell 1 - Broadcast Only Top Third - 43 Middle Third - 33 Bottom Third - 24 4

Print % Broadcast % 4. STORY LENGTH Print less than 150 words 10-150 - 399 words 23-400 - 699 words 29-700 - 1199 words 28-1200 words and above 11 - Broadcast Up to 30 seconds - 15 31 sec. to 2 minutes - 22 Longer than 2 minutes - 63 5. WIRE SERVICE Staff reporter(s) 72 100 AP Wire 8 - Bloomberg Business News 3 - Chicago Tribune Service * - Gannett * - Knight-Ridder * - LA Times Wire Service 1 - Medical News Service - - NY Times Wire Service 2 - Religious News Service - - Reuters 1 - UPI - - Washington Post 1 - Combo - News Service/Staff 4 - OP/ED - Non-Staff 5 - Other Wire Service 2 - Don't Know/Can't Tell 1-5

6. DATELINE California 14 15 3 Connecticut 1 1 1 District of Columbia (Washington, D.C.) 34 33 44 Georgia 6 6 - Illinois 7 8 3 Maryland * * 1 New Jersey 1 1 1 New York 22 22 31 Texas 6 6 2 Virginia * * 1 Washington 3 3 1 U. S. Territories - - - Unknown (no dateline) * * 1 Other U.S. Datelines 6 6 13 Not A U.S. Dateline 1 1-7. STORY TYPE Lengthy Interview 1 1 - News Event 49 49 66 Backgrounder 26 26 25 Profile 1 1 2 News Analysis 1 1 - Commentary/Opinion 7 7 1 Editorial 6 6 - Bullet Item 6 6 2 Column/Feature 3 3 4 8. HEALTH POLICY TOPIC The Health Policy area which dominated the news story by receiving the greatest share of the story s coverage. When there were equal elements of more than one Health Policy area, coders defaulted to the top of the article and coded based on that segment of the news story. Managed Care/HMO/PBOR*/Health 48 48 37 Insurance Medicare 28 28 36 The Uninsured 12 12 12 Health Care Costs 12 12 15 * Health Maintenance Organization/Patients Bill of Rights 6

9. RECURRING LEADS The big stories that have a finite life, or those defined issues that emerge, subside, and may re-emerge over time, that are tied to the news story. Managed Care Business 11 11 2 Market Place Woes 7 7 10 Patients' Bill of Rights 9 9 16 Pharmaceutical Costs 4 4 6 The Uninsured 6 6 5 Elections and Health Care 8 8 8 Medicare Fraud 6 6 11 Medicare Solvency 4 4 7 HMOs joining and leaving Medicare 2 2 1 Medicare and a Prescription Drug 4 3 6 Benefit Medicare and 1997 Budget 2 2 2 Medicare Means Test 1 1 2 Other 3 3 4 Not Connected to a Recurring Lead 35 36 21 10. DOMINANT FOCUS Summary of major and secondary topics within a story. Major topics had to be the focus of at least 1/3 of the story and secondary topics had to be the focus of 1/5 of the story. While all stories had major topics, some did not have secondary topics. Descriptions of the Health Care System 19 19 10 Economic/Business Issues 38 38 33 Population Figures/Demographics 10 10 13 Delivery of Medical Care 20 20 26 Politics 41 40 48 Outside Systems 1 1 - Policy Choices 24 25 23 Other 15 15 19 Note: Can exceed 100% due to multiple selections within stories 7

11. DOMINANT NEWSMAKER Summary of the major and secondary newsmakers in each story. Major newsmakers had to be the focus of at least 1/3 of the story and secondary newsmakers had to be the focus of 1/5 of the story. Executive Branch 12 12 20 Presidential Candidates 6 6 8 Legislative Branch 16 16 26 Judicial Branch 3 3 1 Federal Government 12 12 15 State/Local Officials 17 18 4 Interested Parties 8 8 12 Policy Interest Entities 16 16 8 Scientific/Medical Community (All) 48 48 45 HMOS/Insurers/Health Plans Only 23 23 17 Pharmaceutical Companies Only 3 3 3 Health Care Professionals Only 7 7 11 Hospitals Only 9 9 7 Celebrities/Public Figures * * - Media 1 1 1 Patient Populations (All) 12 12 22 Uninsured Only 2 2 3 Academics/Experts 3 3 2 Other 4 4 5 No Major Newsmaker * * 1 No Secondary Newsmaker 26 27 15 Note: Can exceed 100% due to multiple selections within stories 12. NEWSMAKER TONE Designates the story as good press or bad press for the Major Newsmaker. Coders did not use hard facts, but rather looked at the interpretation or innuendos the reporter offered in order to code for tone. The number of positive or negative assertions or innuendos was counted and had to reach a ratio of 2:1, either positive or negative, to be coded as having tone. Any tone segment in the headline was given twice the weight. Major Newsmaker mainly criticized for: Policy matters 12 12 12 Personal qualities 3 3 - Political position 4 3 4 Major Newsmaker not criticized, not praised, or addressed ambiguously 65 65 70 Major Newsmaker mainly praised for: Political position 4 4 2 Personal qualities 3 3 2 Policy matters 10 10 9 No Major Newsmaker 1 1 1 8

13. OPTIMISM/PESSIMISM An evaluation of the innuendo and interpretation by the journalist or newsmakers in discussing the likelihood of finding solutions to problems related to the story s Health Policy topic. The number of optimistic or pessimistic assertions or innuendos was counted and had to reach a ratio of 2:1, either optimistic or pessimistic, to be coded as such. Any innuendo in the headline was given twice the weight. Optimistic 24 24 21 Neutral/ambiguous 35 35 39 Pessimistic 21 20 30 Not Applicable (as they did not address longterm problems pertinent to the health policy area) 20 21 10 14. LEVEL OF IMPACT Designates the population on which the story focused as most likely to be affected by the pertinent health policy within each news story. Impact On People 23 24 26 Impact On Communities (includes 11 11 8 states/cities) Impact On Health Care Profession/ 4 3 3 Professionals Impact On Overall Health Care Systems 16 16 11 Impact On Politics 23 22 30 Impact On The Economy Or Business 16 16 4 Impact On The Nation (Non-Political) 8 7 16 15. ANECDOTAL DRAMA LEVEL Excluding hypothetical situations, stories were coded according to the most dramatic event included in the story. References to either life-threatening or life-altering events were coded as high drama; situations where the subject experienced stress, anxiety, and concern were coded as some drama; and all other cases with anecdotal references were coded for negligible drama. Anecdotal reference, negligible drama 8 8 11 Anecdotal reference, some drama 8 7 26 Anecdotal reference, high drama 5 5 13 No anecdotal reference 79 80 49 9

16. VILLAIN An evaluation that distinguishes the villain established by the journalist within each piece. President Clinton * * 1 Hillary Clinton * * - Democratic politician(s) - Other * * - Republican politician(s) - Other * * 1 Congressional Committees * * - Courts/Judiciary * * - Federal/State Agencies 1 1 - Doctors - Unspecified or Both * * - Doctors - Family Practice/Primary Care * * - Doctors - Specialists * * - Health Care Professionals (Doctors Excluded) * * - Professional Organizations/Associations * * - Bureaucrats 1 1 2 Insurance Companies (Managed Care/HMO specified) 5 5 13 (Managed Care/HMO excluded) 1 1 3 Hospitals/Clinics 1 1 3 Health Care Professionals/Industry - general * * 1 Pharmaceutical Companies 1 1 2 Pharmacy Benefit Managers * * - Big Business (as employers re: benefits) * * 1 Small Business (as employers re: benefits) * * - Patients/Families * * - The Uninsured - - - Consumer Groups * * - Underclass groups - - - Upper-class groups * * - The American Public * * - Elderly/Sr. Citizens * * - Medicare Recipients * * - Bill Bradley - - - Al Gore (as candidate) * * - Joseph Lieberman (as candidate) - - - George W. Bush (as candidate) * * - Dick Cheney (as candidate) * * - John McCain (as candidate) - - - Presidential Candidate - other - - - Other 1 1 3 No VILLAIN portrayed 87 88 70 10

17. VICTIM An evaluation that distinguishes the victim established by the journalist within each piece. President Clinton - - - Hillary Clinton - - - Democratic politician(s) - Other - - 1 Republican politician(s) - Other * * - Congressional Committees * * - Courts/Judiciary - - - Federal/State Agencies * * - Doctors - Unspecified or Both 1 1 2 Doctors - Family Practice/Primary Care * * - Doctors - Specialists * * - Health Care Professionals (Doctors Excluded) * * 1 Professional Organizations/Associations - - - Bureaucrats * * 1 Insurance Companies (Managed Care/HMO specified) * * - (Managed Care/HMO excluded) * * - Hospitals/Clinic 1 1 1 Health Care Professionals/Industry - general * * - Pharmaceutical Companies * * - Pharmacy Benefit Managers * * - Big Business (as employers re: benefits) * * - Small Business (as employers re: benefits) * * - Patients/Families 7 6 13 The Uninsured 2 2 3 Consumer Groups * * - Underclass groups 1 1 1 Upper-class groups * * - The American Public 4 3 17 Elderly/Sr. Citizens 1 1 4 Medicare Recipients 2 2 4 Bill Bradley * * - Al Gore (as candidate) * * - Joseph Lieberman (as candidate) - - - George W. Bush (as candidate) * * - Dick Cheney (as candidate) - - - John McCain (as candidate) - - - Presidential Candidate - other * * 1 Other * * - No VICTIM portrayed 77 78 52 11

18. HERO/HEROINE An evaluation that distinguishes the hero/heroine established by the journalist within each piece. President Clinton 1 1 3 Hillary Clinton * * 1 Democratic politician(s) - Other 1 1 3 Republican politician(s) - Other 1 1 - Congressional Committees - - - Courts/Judiciary 1 1 - Federal/State Agencies 1 1 1 Doctors - Unspecified or Both * * - Doctors - Family Practice/Primary Care * * 1 Doctors - Specialists * * - Health Care Professionals (Doctors Excluded) * * - Professional Organizations/Associations * * - Bureaucrats * * 2 Insurance Companies (Managed Care/HMO specified) * * - (Managed Care/HMO excluded) * * - Hospitals/Clinics * * - Health Care Professionals/Industry - general * * - Pharmaceutical Companies * * - Pharmacy Benefit Managers * * - Big Business (as employers re: benefits) * * - Small Business (as employers re: benefits) * * - Patients/Families * * - Consumer Groups * * - Underclass groups * * - Upper-class groups * * 1 The American Public * * - Bill Bradley * * - Al Gore (as candidate) * * - Joseph Lieberman (as candidate) - - - George W. Bush (as candidate) * * - Dick Cheney (as candidate) - - - John McCain (as candidate) * * - Presidential Candidate - other - - - Other * * 1 No HERO/HEROINE portrayed 91 91 89 12

19. ISSUE DEBATE BALANCE LEVEL Evaluates the extent to which a story is balanced when a policy issue debate is central to the piece, that is, presents at least some information on both sides of the policy debate. If the journalist made a clear indication as to what policy should be made, or if the number of positive and negative interpretations and innuendos made reached a ratio of 2:1, stories were coded as unbalanced. Stories were only coded as unfair if they gave absolutely no mention to the other side of the debate. (Applicable N=1,252) Balanced on the Policy Issue Debate 56 54 87 Out of balance on the Policy Issue Debate 44 46 13 Unfair on the Policy Issue Debate - - - 13

The Henry J. Kaiser Family Foundation 2400 Sand Hill Road Menlo Park, CA 94025 Phone: 650-854-9400 Fax: 650-854-4800 Washington Office: 1450 G Street NW, Suite 250 Washington, DC 20005 Phone: 202-347-5270 Fax: 202-347-5274 www.kff.org Additional free copies of this publication (# 3208) are available on the Foundation s website at www.kff.org or by calling the Kaiser Family Foundation s Publication Request Line at 1-800-656-4533.