Slide 1 Federal Agencies + Travel = Quality Control Travel and Tourism Management Page1
Slide 2 Copyright Copyright Texas Education Agency, 2015. These Materials are copyrighted and trademarked as the property of the Texas Education Agency (TEA) and may not be reproduced without the express written permission of TEA, except under the following conditions: 1) Texas public school districts, charter schools, and Education Service Centers may reproduce and use copies of the Materials and Related Materials for the districts and schools educational use without obtaining permission from TEA. 2) Residents of the state of Texas may reproduce and use copies of the Materials and Related Materials for individual personal use only, without obtaining written permission of TEA. 3) Any portion reproduced must be reproduced in its entirety and remain unedited, unaltered and unchanged in any way. 4) No monetary charge can be made for the reproduced materials or any document containing them; however, a reasonable charge to cover only the cost of reproduction and distribution may be charged. Private entities or persons located in Texas that are not Texas public school districts, Texas Education Service Centers, or Texas charter schools or any entity, whether public or private, educational or non-educational, located outside the state of Texas MUST obtain written approval from TEA and will be required to enter into a license agreement that may involve the payment of a licensing fee or a royalty. For information contact: Office of Copyrights, Trademarks, License Agreements, and Royalties, Texas Education Agency, 1701 N. Congress Ave., Austin, TX 78701-1494; phone 512-463-7004; email: copyrights@tea.state.tx.us. 2 Page2
Slide 3 Quality Control 3 What is quality? Quality is a high level of value or excellence. Quality control is a system for verifying and maintaining a desired level of quality in an existing product or service by careful planning, use of proper equipment, continued inspection and corrective action as required. Page3
Slide 4 Federal Agencies 4 Special government organizations set up for a specific purpose such as the management of resources, financial oversight of industries or national security issues. Page4
Slide 5 Agency Abbreviations v CBP v CDC v DHS v DOT v EPA v FAA v FDA v FEMA v FBI v FMC v ICE v NSA v OSHA v Treasury v TSA v USCG 5 Can you name the agencies? Agencies that oversee the travel and tourism industry include: CBP U. S. Customs and Border Protection CDC Centers for Disease Control and Prevention DHS Department of Homeland Security DOT Department of Transportation EPA Environmental Protection Agency FAA Federal Aviation Administration FDA Food and Drug Administration FEMA Federal Emergency Management Agency FBI Federal Bureau of Investigation FMC Federal Maritime Commission ICE U. S. Immigration and Customs Enforcement Administration NSA National Security Agency OSHA Occupational Safety and Health Administration TREASURY U. S. Department of Treasury TSA Transportation Security Administration USCG United States Coast Guard How do you think these agencies assist the travel and tourism industry? Can you name any other federal agency that may assist the industry? Page5
Slide 6 Travel Documents Passports Tourist Cards Visas 6 Some of the federal agencies oversee many of the required documents needed to travel abroad. Page6
Slide 7 Passports v Allows a traveler to leave the country and return v Document issued by a national government v Proof of a person s identity and citizenship 7 Most countries require travelers to show a passport when they enter and exit their country. Passports are a formal document issued by an authorized official of a country to one of its citizens that is usually necessary for exit from and reentry into the country, that allows the citizen to travel in a foreign country in accordance with visa requirements and that requests protection for the citizen while abroad. Page7
Slide 8 Tourist Cards v Form used instead of or in addition to a passport v Mexico and most other Latin countries require U.S. citizens to have one v Must be carried by travelers during trip v Surrendered upon leaving country 8 Tourist card - a citizenship identity card issued to a tourist usually for a stated period of time in lieu of a passport or a visa. Page8
Slide 9 Visas v A permission issued by a country to a noncitizen v Authorizes the holder to enter, exit or live in the country for a specific time v Usually stamps are placed in a passport 9 Visas - an official mark or stamp on a passport that allows someone to enter or leave a country usually for a particular reason. Page9
Slide 10 Future Trends Biometric Technology v Unique, measurable characteristics that label or identify people v Examples: n Blood samples n DNA samples n Fingerprints n Iris scans n Voice recognition 10 Biometrics is identification that is readable by computers and is more secure. Have you seen anything like this? Think of the new iphones with fingerprint recognition. Page10
Slide 11 Travel Advisories STEP U.S. Department of State 11 It is recommended to check these websites before traveling out of the country. Page11
Slide 12 STEP (click on link) (image from website) 12 STEP - Smart Traveler Enrollment Program A free service to allow U. S. citizens and nationals traveling abroad to enroll their trip with the nearest U. S. Embassy or Consulate. https://step.state.gov/step/ Page12
Slide 13 U.S. Department of State (click on link) (image from website) 13 The U.S. Department of State is the official source for information on travel requirements for U.S. citizens who wish to travel abroad. Travel.State.Gov U.S. Department of State - Bureau of Consular Affairs Safety. Security. Service. Our highest priority is to protect the lives and interests of U.S. citizens overseas. Page13
Slide 14 Advisories Information includes: v Criminal penalties and legal system v Current political environment v Entry and exit information v Medical emergencies, facilities and insurance v Safety and security v Special circumstances (weather) v Tourist attractions 14 The information on the U.S. Department of State includes all of the topics. Travelers need to know this information before they visit a foreign country. Page14
Slide 15 A Recipe for Applying in Person for a U.S. Passport (click on link) (image from video) 15 Click on hyperlink to view video: A Recipe for Applying in Person for a U.S. Passport Applying in person for a U.S. passport is as easy as following a recipe. With this step by step video guide, we give you all of the ingredients you ll need to make a passport so you can get out and enjoy a tasty, travel treat! https://youtu.be/sdejqryl3jy Page15
Slide 16 16 What does this quote mean to you? Page16
Slide 17 Let s Review! 1. What is quality control in the travel and tourism industry? 2. What do the federal agencies oversee in the industry? 3. Name three federal agencies and their mission. 4. What agency provides sec 5. What travel documents would U.S. citizens need when they travel abroad.? 6. What future trends in travel will we eventually see? 7. Where can we find information on travel advisories? 8. How can you get a passport? 17 Answers to the questions are found within the slide presentation or may vary with class discussion. Page17
Slide 18 18 Questions? Page18
Slide 19 References and Resources Images: v Shutterstock images. Photos obtained with subscription. (slides 1, 3, 4, 6, 7, 8, 9, 10, 11, 14, 16, 18) Textbooks: v Mancini, M. (2013). Access: Introduction to travel and tourism. Clifton Park, NY. Cengage Learning. v Reynolds, J. S. & Chase, D. M. (2014). Hospitality services. Tinley-Park, Illinois: The Goodheart-Willcox Company Websites: v STEP - Smart Traveler Enrollment Program A free service to allow U. S. citizens and nationals traveling abroad to enroll their trip with the nearest U. S. Embassy or Consulate. https://step.state.gov/step/ v Travel.State.Gov v U.S. Department of State - Bureau of Consular Affairs v Safety. Security. Service. Our highest priority is to protect the lives and interests of U.S. citizens overseas. v http://travel.state.gov/content/travel/english.html YouTube(tm): v A Recipe for Applying in Person for a U.S. Passport Applying in person for a U.S. passport is as easy as following a recipe. With this step by step video guide, we give you all of the ingredients you ll need to make a passport so you can get out and enjoy a tasty, travel treat! https://youtu.be/sdejqryl3jy 19 Page19