LEGISLATION AND REGULATION TOUCH ALL ASPECTS OF OUR COMPANy

LEGISLATION AND REGULATION TOUCH ALL ASPECTS OF OUR COMPANy From designing a new product to sending an offer and managing the account, Capital One is impacted by the legislation enacted by lawmakers in Washington, D.C., and state capitals, as well as regulations issued at the state and federal levels. The following are some of the laws that impact our business. Examples of Legislative and Regulatory Controls that Impact Capital One Product Design Credit CARD Act Dodd-Frank Wall Street Reform and Consumer Protection Act Equal Credit Opportunity Act Electronic Signatures in Global and National Commerce Act (ESIGN) Electronic Funds Transfer Act Fair Credit Reporting Act Federal Deposit Insurance Regulations Real Estate Settlement Procedures Act U.S. Postal Service Regulations Offer CAN-SPAM Credit CARD Act Equal Credit Opportunity Act Fair Credit Reporting Act Fair Housing Act Federal Trade Commission Act Home Mortgage Disclosure Act requirements State Laws regarding mail, internet and telephone solicitations, and disclosure Telemarketing Sales Rule Telephone Consumer Protection Act Truth in Lending Act Truth in Savings Act U.S. Postal Service Regulations Privacy and Information Security Fair Credit Reporting Act Federal information security and data breach guidance Gramm-Leach-Bliley Act State credit freeze and data breach laws Telephone Consumer Protection Act Account Evaluation Bank Secrecy Act/PATRIOT Act Credit CARD Act Dodd-Frank Wall Street Reform and Consumer Protection Act Equal Credit Opportunity Act Fair Credit Reporting Act Federal Trade Commission Act Home Mortgage Disclosure Act Office of Foreign Assets Control regulations State Laws regarding credit evaluation Account Setup Credit CARD Act Dodd-Frank Wall Street Reform and Consumer Protection Act Electronic Funds Transfer Act Fair Credit Reporting Act Home Mortgage Disclosure Act Real Estate Settlement Procedures Act Truth in Lending Act Truth in Savings Act Safety and Soundness Requirements Bank Bribery Act Bank Holding Company Act Capital requirements Dodd-Frank Wall Street Reform and Consumer Protection Act Federal Deposit Insurance Act Foreign Corrupt Practices Act Interstate Banking and Branching Efficiency Act National Bank Act Regulation O (loans to insiders) Sarbanes-Oxley Act Transactions with Affiliates regulations Account Management Bankruptcy Act CAN-SPAM Credit CARD Act Dodd-Frank Wall Street Reform and Consumer Protection Act Electronic Funds Transfer Act Electronic Signatures in Global and National Commerce Act (ESIGN) Equal Credit Opportunity Act Expedited Funds Availability Act Fair Credit Reporting Act Fair Debt Collection Act Fair Housing Act Federal Trade Commission Act Office of Foreign Assets Control regulations Service Members Civil Relief Act State Laws regarding auto finance and mortgages State Laws regarding customer agreements, grace periods, collection laws and advertisements Truth in Lending Act U.S. Postal Service Regulations We track issues as diverse as: Bankruptcy Reform Community Development and Relations Deposit Insurance Derivatives Economic Stabilization Human Resources Interchange International Agreements Limitations on Lending to Military Personnel Mortgage Lending Overdrafts Security Breach and Identity Theft Small Business Lending Tax Issues such as Business Activity Tax

TRADE ASSOCIATION MEMBERSHIPS Capital One belongs to several trade associations and pays regular dues as required. Capital One fulfills all legal requirements by reporting these dues as part of the company s compliance with federal and state lobbying and ethics filing disclosures. American Bankers Association The American Bankers Association assesses its membership dues based on bank assets. $42,026 of dues are attributable to lobbying expenses in 2011. American Financial Services Association The American Financial Services Association assesses its membership dues based on a company s market capitalization. $31,200 of dues are attributable to lobbying expenses in 2011. American Securitization Forum The American Securitization Forum assesses its membership dues based on the dollar amount of an institution s asset-backed securities. $5,250 of dues are attributable to lobbying expenses in 2011. The Clearing House Association The Clearing House Association assesses its membership dues based on the U.S. bank holding company s assets. $20,306 of dues are attributable to lobbying expenses in 2011. Consumer Bankers Association The Consumer Bankers Association assesses its membership dues based on bank assets. $55,000 of dues are attributable to lobbying expenses in 2011. The Financial Services Roundtable The Financial Services Roundtable assesses its membership dues for publicly traded companies based on the current market capital value of the company. $74,600 of dues are attributable to lobbying expenses in 2011. Mortgage Bankers Association The Mortgage Bankers Association assesses its membership dues based on the company s dollar volume of originations. $13,207 of dues are attributable to lobbying expenses in 2011. National Postal Policy Council The National Postal Policy Council assesses a single flat fee for members of the Council. $2,000 of dues are attributable to lobbying expenses in 2011. Network Branded Prepaid Card Association The Network Branded Prepaid Card Association assesses its membership dues based on the company s prepaid card revenue. $6,250 of dues are attributable to lobbying expenses in 2011. Securities Industry and Financial Markets Association The Securities Industry and Financial Markets Association assesses a flat rate for its asset management members and an additional assessment based on the company s investment services revenue. $11,499 of dues are attributable to lobbying expenses in 2011. U.S. Chamber of Commerce The U.S. Chamber of Commerce assesses its membership dues based on a tiered level system. Capital One is a National Level member of the U.S. Chamber of Commerce. $48,000 of dues are attributable to lobbying expenses in 2011. Louisiana Bankers Association The Louisiana Bankers Association assesses its membership dues based on the total in-state deposits of the bank. $22,200 of dues are attributable to lobbying expenses in 2011.

TRADE ASSOCIATION MEMBERSHIPS, CONT. Maryland Bankers Association The Maryland Bankers Association assesses its membership dues based on the total in-state deposits of the bank. $22,015 of dues are attributable to lobbying expenses in 2011. New Jersey Bankers Association The New Jersey Bankers Association assesses its membership dues based on the total in-state deposits of the bank. $2,850 of dues are attributable to lobbying expenses in 2011. Texas Bankers Association The Texas Bankers Association assesses its membership dues based on the in-state assets of the bank. $11,000 of dues are attributable to lobbying expenses in 2011. Virginia Bankers Association The Virginia Bankers Association assesses its membership dues based on the total in-state assets of the bank. $8,250 of dues are attributable to lobbying expenses in 2011.

2011 POLITICAL CONTRIBUTIONS: CAPITAL ONE ASSOCIATES POLITICAL FUND CANDIDATE CHAMBER POSITION OR COMMITTEE 2011 CONTRIBUTION Ackerman, Gary US House (D-Ny) Financial Services $1,000 Alexander, Rodney US House (R-LA) Appropriations $1,000 Bachus, Spencer US House (R-AL) Chairman, Financial Services $5,000 Biggert, Judy US House (R-IL) Financial Services $1,000 Boehner, John US House (R-OH) Speaker of the House $5,000 Camp, Dave US House (R-MI) Chairman, Ways and Means $1,000 Canseco, Francisco Quico US House (R-TX) Financial Services $3,000 Cantor, Eric US House (R-VA) Majority Leader $5,000 Capito, Shelley Moore US House (R-WV) Financial Services $3,000 Carney, John US House (D-DE) Financial Services $3,500 Carson, André US House (D-IN) Financial Services $1,000 Carter, John US House (R-TX) Appropriations $1,000 Cassidy, Bill US House (R-LA) Energy and Commerce $1,000 Clyburn, Jim US House (D-SC) Assistant Democratic Leader $2,000 Connolly, Gerry US House (D-VA) Oversight and Government Reform $2,000 Crowley, Joe US House (D-Ny) Ways and Means $2,500 Cummings, Elijah US House (D-MD) Oversight and Government Reform $1,000 Davis, Geoff US House (R-Ky) Ways and Means $1,000 Dold, Robert US House (R-IL) Financial Services $2,000 Duffy, Sean US House (R-WI) Financial Services $2,000 Emerson, Jo Ann US House (R-MO) Appropriations $1,000 Farenthold, Blake US House (R-TX) Oversight and Government Reform $1,000 Fincher, Stephen US House (R-TN) Financial Services $1,000 Fitzpatrick, Mike US House (R-PA) Financial Services $1,000 Garrett, Scott US House (R-NJ) Financial Services $2,000 Grimm, Michael US House (R-Ny) Financial Services $2,000 Hayworth, Nan US House (R-Ny) Financial Services $2,000 Hensarling, Jeb US House (R-TX) Financial Services $10,000 Himes, Jim US House (D-CT) Financial Services $2,000 Hoyer, Steny US House (D-MD) House Democratic Whip $2,500 Hurt, Robert US House (R-VA) Financial Services $5,000 Israel, Steve US House (D-Ny) Appropriations $1,000 Johnson, Sam US House (R-TX) Ways and Means $1,000 King, Pete US House (R-Ny) Chairman, Homeland Security; Financial Services $1,000 Landry, Jeff US House (R-LA) Small Business $1,000 Lucas, Frank US House (R-OK) Chairman, Agriculture; Financial Services $2,500 Luetkemeyer, Blaine US House (R-MO) Financial Services $1,000 Mack, Mary Bono US House (R-CA) Energy and Commerce $1,000 Marchant, Kenny US House (R-TX) Ways and Means $1,500 McCarthy, Kevin US House (R-CA) Financial Services; House Majority Whip $5,000 McHenry, Patrick US House (R-NC) Financial Services $2,000

2011 POLITICAL CONTRIBUTIONS: CAPITAL ONE ASSOCIATES POLITICAL FUND CANDIDATE CHAMBER POSITION OR COMMITTEE 2011 CONTRIBUTION Neugebauer, Randy US House (R-TX) Financial Services $1,500 Pearce, Steve US House (R-NM) Financial Services $1,000 Perlmutter, Ed US House (D-CO) Financial Services $1,500 Rigell, Scott US House (R-VA) Homeland Security $1,000 Roskam, Peter US House (R-IL) Ways and Means $1,000 Royce, Ed US House (R-CA) Financial Services $1,000 Scalise, Steve US House (R-LA) Energy and Commerce $1,000 Schweikert, David US House (R-AZ) Financial Services $5,000 Sessions, Pete US House (R-TX) Rules $1,500 Smith, Lamar US House (R-TX) Chair, Judiciary $1,000 Stivers, Steve US House (R-OH) Financial Services $2,000 Terry, Lee US House (R-NE) Energy and Commerce $1,000 Tonko, Paul US House (D-Ny) Budget $1,000 Velázquez, Nydia US House (D-Ny) Financial Services $2,000 Wasserman Schultz, Debbie US House (D-FL) Budget $2,000 Weprin, Dave US House (D-Ny) Candidate $1,000 Westmoreland, Lynn US House (R-GA) Financial Services $2,000 Wittman, Rob US House (R-VA) Armed Services $1,000 Wolf, Frank US House (R-VA) Appropriations $1,000 Carper, Tom US Senate (D-DE) Finance $5,000 Coons, Chris US Senate (D-DE) Judiciary $5,000 Corker, Bob US Senate (R-TN) Banking $5,500 Johnson, Tim US Senate (D-SD) Chairman, Banking $4,000 McCaskill, Claire US Senate (D-MO) Commerce $1,000 McConnell, Mitch US Senate (R-Ky) Republican Leader $7,000 Reid, Harry US Senate (D-NV) Majority Leader $2,500 Stabenow, Debbie US Senate (D-MI) Chairman, Agriculture $1,000 Tester, Jon US Senate (D-MT) Banking $3,500 Thune, John US Senate (R-SD) Finance $2,500 Toomey, Pat US Senate (R-PA) Banking $2,000

2011 POLITICAL CONTRIBUTIONS: CAPITAL ONE ASSOCIATES POLITICAL FUND Contributions to Congressional Party Organizations and Leadership PACs As a part of Capital One s engagement strategy to maximize its voice, the PAC also makes contributions to certain trade association PACs to which Capital One belongs. In addition, periodic contributions are made to leadership PACs of particular members of Congress. Leadership PACs are set up by members of Congress, and funds are distributed as member-to-member contributions. These are especially important for individuals in party leadership positions because they provide members with a vehicle to financially support candidates with whom they are philosophically aligned. LEADERSHIP PAC CONTRIBUTIONS LEADERSHIP COMMITTEES SPONSOR 2011 CONTRIBUTION Alamo PAC Sen. John Cornyn (R-TX) $2,500 AMERIPAC Rep. Steny Hoyer (D-MD) $5,000 Bluegrass Committee Sen. Mitch McConnell (R-Ky) $5,000 CAMPAC Rep. Dave Camp (R-MI) $2,500 Defend America PAC Sen. Richard Shelby (R-AL) $5,000 ERICPAC Rep. Eric Cantor (R-VA) $5,000 First State PAC Sen. Tom Carper (D-DE) $5,000 Freedom Fund Sen. Mike Crapo (R-ID) $5,000 Growth & Prosperity PAC Rep. Spencer Bachus (R-AL) $5,000 Heartland Values PAC Sen. John Thune (R-SD) $5,000 HURTPAC Rep. Robert Hurt (R-VA) $1,000 JEB Fund Rep. Jeb Hensarling (R-TX) $5,000 Majority Committee Rep. Kevin McCarthy (R-CA) $5,000 PETE PAC Rep. Pete Sessions (R-TX) $2,500 Searchlight Leadership Fund Sen. Harry Reid (D-NV) $5,000 Senate Majority Fund Sen. Jon Kyl (R-AZ) $2,000 South Dakota First PAC Sen. Tim Johnson (D-SD) $2,500 TENN PAC Sen. Lamar Alexander (R-TN) $1,500 The Freedom Project Rep. John Boehner (R-OH) $5,000

2011 POLITICAL CONTRIBUTIONS: CAPITAL ONE ASSOCIATES POLITICAL FUND TRADE ASSOCIATIONS CONTRIBUTIONS (PAC) TRADE ASSOCIATION 2011 CONTRIBUTION Consumer Bankers Association PAC $2,500 JebPac - New Jersey Bankers Association PAC $1,000 Louisiana Bankers Association FED PAC $2,500 Maryland BankPAC $2,500 Texas Bankers Association PAC $1,500 Virginia Bankers Association PAC $2,500 CONGRESSIONAL PARTy COMMITTEE CONTRIBUTIONS (PAC) PARTy COMMITTEES 2011 CONTRIBUTION Democratic Senatorial Campaign Committee $6,000 National Republican Congressional Committee $15,000 National Republican Senatorial Committee $15,000 Republican National Committee $15,000 MISCELLANEOUS CONTRIBUTIONS (PAC) CANDIDATE CHAMBER POSITION OR COMMITTEE 2011 CONTRIBUTION Bullock, Steve Statewide (D) Attorney General (D-MT) $600 Conway, Jack Statewide (D) Attorney General (D-Ky) $1,000 Cooper, Roy Statewide (D) Attorney General (D-NC) $1,000

2011 POLITICAL CONTRIBUTIONS: CAPITAL ONE CORPORATE VIRGINIA CONTRIBUTIONS (CORPORATE) MEMBER CHAMBER POSITION OR COMMITTEE 2011 CONTRIBUTION Albo, Dave House (R) Chairman, Courts of Justice $5,000 Alexander, Kenneth House (D) Commerce & Labor $1,000 Armstrong, Ward House (D) Minority Leader $2,500 Barker, George Senate (D) Privileges & Elections $1,000 Bell, Rob House (R) Courts of Justice $1,000 Brink, Bob House (D) Appropriations $500 Bulova, Dave House (D) Education $500 Byron, Kathy House (R) Commerce & Labor $1,250 Carrico, Bill Senate (R) Candidate $500 Cline, Ben House (R) Commerce & Labor $1,000 Colgan, Chuck Senate (D) Commerce & Labor $500 Comstock, Barbara House (R) General Laws $1,000 Cosgrove, John House (R) Commerce & Labor $500 Cox, John House (R) Transportation $500 Cox, Kirk House (R) Majority Leader $3,500 Dudenhefer, Mark House (R) Candidate $500 Ebbin, Adam Senate (D) Candidate $500 Edwards, John Senate (D) Commerce & Labor $2,500 Farrell, Peter House (R) Candidate $500 Favola, Barbara Senate (D) Candidate $1,000 Filler-Corn, Eileen House (D) Transportation $500 Garrett, Scott House (R) Education $500 Garrett, Tom Senate (R) Candidate $1,000 Gilbert, Todd House (R) Courts of Justice $1,000 Greason, Tag House (R) General Laws $500 Habeeb, Greg House (R) Courts of Justice $500 Head, Chris House (R) Candidate $500 Herring, Charniele House (D) Courts of Justice $500 Herring, Mark Senate (D) Commerce & Labor $1,000 Hodges, Keith House (R) Candidate $500 Houck, Edward Senate (D) Finance $500 Howell, Bill House (R) Speaker $5,000 Howell, Janet Senate (D) Courts of Justice $2,750 Hugo, Tim House (R) Commerce & Labor $2,500 Iaquinto, Sal House (R) Courts of Justice $1,000 James, Matthew House (D) General Laws $500 Janis, Bill House (R) Commerce & Labor $2,500 Jones, Dwight Local (D) Mayor $1,000 Keam, Mark House (D) Finance $500

2011 POLITICAL CONTRIBUTIONS: CAPITAL ONE CORPORATE VIRGINIA CONTRIBUTIONS (CORPORATE), CONT. MEMBER CHAMBER POSITION OR COMMITTEE 2011 CONTRIBUTION Kilgore, Terry House (R) Chairman, Commerce & Labor $2,500 Knight, Barry House (R) General Laws $500 Lewis, Lynwood House (D) Commerce & Labor $500 Lingamfelter, Scott House (R) Education $500 Locke, Mamie Senate (D) Education & Health $500 Loupassi, Manoli House (R) Courts of Justice $1,000 Lucas, Louise Senate (D) Courts of Justice $500 Marsden, Dave Senate (D) Transportation $1,000 Marsh, Henry Senate (D) Chairman, Courts of Justice $1,000 Marshall, Danny House (R) Commerce & Labor $500 Martin, Steve Senate (R) Commerce & Labor $500 Massie, Jimmie House (R) Appropriations $1,000 McClellan, Jenn House (D) Commerce & Labor $1,250 McDougle, Ryan Senate (R) Courts of Justice $1,000 McQuinn, Delores House (D) Commerce & Labor $500 Merrick, Caren Senate (R) Candidate $1,000 Merricks, Don House (R) Commerce & Labor $500 Miller, Jackson House (R) Commerce & Labor $1,000 Miller, yvonne Senate (D) Commerce & Labor $1,000 Minchew, Randy House (R) Candidate $500 Newman, Steve Senate (R) Commerce & Labor $1,000 Norment, Tommy Senate (R) Minority Leader $5,000 Obenshain, Mark Senate (R) Courts of Justice $1,000 O'Quinn, Israel House (R) Candidate $500 Peace, Chris House (R) Courts of Justice $500 Plum, Ken House (D) Caucus Chairman $1,000 Puckett, Phil Senate (D) Commerce & Labor $1,000 Puller, Toddy Senate (D) Commerce & Labor $2,500 Putney, Lacey House (R) Chairman, Appropriations $500 Ransone, Margaret House (R) Candidate $500 Rust, Tom House (R) Commerce & Labor $500 Saslaw, Dick Senate (D) Majority Leader $5,000 Sickles, Mark House (D) Privileges & Elections $750 Stanley, Bill Senate (R) General Laws $143 Stosch, Walter Senate (R) Commerce & Labor $2,500 Stuart, Richard Senate (R) Courts of Justice $1,250 Toscano, David House (D) Courts of Justice $500 Tyler, Roz House (D) Commerce & Labor $500 Villanueva, Ron House (R) Courts of Justice $500

2011 POLITICAL CONTRIBUTIONS: CAPITAL ONE CORPORATE VIRGINIA CONTRIBUTIONS (CORPORATE), CONT. MEMBER CHAMBER POSITION OR COMMITTEE 2011 CONTRIBUTION Vogel, Jill Holtzman Senate (R) General Laws $500 Wagner, Frank Senate (R) Commerce & Labor $1,000 Ward, Jeion House (D) Commerce & Labor $500 Ware, Lee House (R) Commerce & Labor $1,000 Watkins, John Senate (R) Commerce & Labor $1,500 Watts, Vivian House (D) Courts of Justice $500 yancey, David House (R) Candidate $500 yost, Joseph House (R) Candidate $149 VIRGINIA PARTy COMMITTEES (CORPORATE) PARTy COMMITTEE 2011 CONTRIBUTION Commonwealth Victory Fund (D) $2,500 House Republican Campaign Committee (R) $2,500 Republican Party of Virginia $1,000 Virginia Senate Republican Caucus (R) $5,000 VIRGINIA LEADERSHIP PACS (CORPORATE) LEADERSHIP PAC SPONSOR 2011 CONTRIBUTION Liberty Now PAC Attorney General Ken Cuccinelli (R) $2,500

2011 POLITICAL CONTRIBUTIONS: CAPITAL ONE CORPORATE LOUISIANA CONTRIBUTIONS (CORPORATE) MEMBER CHAMBER POSITION OR COMMITTEE AMOUNT Jindal, Bobby Statewide (R) Governor $3,500 Johns, Ronnie Senate (R) Finance $250 LeBas, Bernard House (D) Public Works $500 MARyLAND CONTRIBUTIONS (CORPORATE) MEMBER CHAMBER POSITION OR COMMITTEE AMOUNT Feldman, Brian House (D) Chairman, Banking $1,000 Gansler, Doug Statewide (D) Attorney General $2,000 Garagiola, Rob Senate (D) Deputy Majority Leader $1,000 Nieman, Doyle House (D) Housing $500 O Malley, Martin Statewide (D) Governor $1,000 Rosepepe, Jim Senate (D) Deputy Majority Leader $250 NEW york CONTRIBUTIONS (CORPORATE) MEMBER CHAMBER POSITION OR COMMITTEE AMOUNT Panico, Dan Brookhaven Town Council Councilman $1,348 Schneiderman, Eric Statewide (D) Attorney General $1,000 MISCELLANEOUS CONTRIBUTIONS (CORPORATE) MEMBER CHAMBER STATE POSITION OR COMMITTEE AMOUNT Democratic Attorneys General Association Statewide (D) Various Attorney General $25,000 Koster, Chris Statewide (D) MO Attorney General $1,000 Markell, Jack Statewide (D) DE Governor $2,500 McKenna, Rob Statewide (R) WA Attorney General $1,600 Republican Attorneys General Association Statewide (R) Various Attorney General $25,000 Republican Governors Association Statewide (R) Various Governor $25,000 Republican Party of FL (Pam Bondi) Statewide (R) FL Attorney General $500 Zoeller, Greg Statewide (R) IN Attorney General $1,000

Statements on Independent Political Expenditures, Ballot Measures, and 501 (c)(4)s: Capital One did not use any PAC or corporate funds to make any direct independent expenditures on behalf of candidates running for office in 2011 and we have no plans to do so in 2012. Capital One did not use any PAC or corporate funds in support of or opposition to any ballot measures in 2011 and we have no plans to do so in 2012. In 2011 Capital One did not contribute any PAC or corporate funds to special interest groups organized under Section 501 (c)(4) of the IRS code and we have no plans to do so in 2012. Criteria for Political Contributions: Contributions for federal offices and some state offices are made through the Capital One Associates Political Fund. Additionally, Capital One makes corporate contributions in states where permissible under law. These contributions are directed to statewide offices, state legislatures, and, in rare instances, local offices. Capital One does not contribute to candidates for judicial elections. We support candidates, regardless of party affiliation, who responsibly evaluate issues of concern to our company, associates and customers. We generally focus on members of leadership, members of relevant committees, and members in whose state or district Capital One has facilities. Approval of Political Contributions: Requests for political contributions are evaluated by the Contributions Committee and approved by the Senior Vice President of Policy Affairs. Political spending shall reflect the company s interests and not those of individual associates. 2011 Contribution Committee Members: Chairman: Senior Vice President, Policy Affairs Members: Managing Vice President, Policy Affairs Senior Director, Policy Affairs Senior Director, Policy Affairs Senior Director, Policy Affairs Director, Policy Affairs Director, Policy Affairs Senior Project Manager/PAC Administrator, Policy Affairs