Washington Dc December, 2011 Identity Management for Effective Targeting and Transparent Disbursement Lessons Learnt / Challenges
Identity Cards Passports Drivers Licenses Civil Registration Documents Social Support and Conditional Cash Grant Data Analysis; Forensics; and Advanced Search Border Control Identity Management Identity Management System Face Recognition AFIS Data Processing (c) 2011, Government of Pakistan
Integrated Citizen-centric Strategy E-toll Census All Utility Bills Consumer Balance and Bill Subscriptions Mobile Connections Social Support Data Poverty Data Passport Financial Relationships Refugee Database Fraud and Alien (c) 2011, Government of Pakistan
Benazir Income Support Program Income support to the poorest population of Pakistan 4.3 Million beneficiary forms received from elected Parliamentarians Civil Registry database used to validate the eligibility of nominated beneficiaries 2.3 Million determined eligible
Benazir Income Support Program BISP Normal Total Forms 4,313,633 Eligible 2,360,450 Ineligible 520,082 Temporary Rejection 1,389,298 Total Processed 4,272,224 Payment Delivery through the Postal System ER Baluchistan Total Forms 4,597 Eligible 3,729 Ineligible 424 Temporary Rejection 444 Total Processed 4,597 ER NWFP / WAR Total Forms 236,133 Eligible 80,769 Ineligible 337 Temporary Rejection 155,025 Total Processed 236,131
Post Office NADRA Enumerator Citizen Benazir Income Support Program Household Survey Less than PMT Cut Off Updates, Appeals, Complaints Targeting Forms Transportation Forms Digitization Proxy Mean Testing Beneficiary Notification Money Order Case Management
Population Effective Subsidy Management Since poverty scorecards assign a score to every household, we can have a targeted and tiered approach to subsidy: the poorest get more subsidy; the less poor get less subsidy; and the well-off get no subsidy Lower Subsidies Higher Subsidies Income Support Richest Poverty Poorest
Benazir Income Support Program Total House Hold Surveyed 24,573,245 100% Eligible Total Household Beneficiaries Identified: Total Amount 4,779,521 Disbursed: 19.45% Over 6 Million Rs 95 billion Ineligible Household 16,923,463 68.87% Discrepant Households 2,870,261 11.68%
BISP Smart Card with Barcode Pervasive use in low-cost environments with minimal infrastructural dependence Balance: Rs.1,000 Smart Cards Issued: 195,454 Money Disbursed : 2,254,324,000 Biometric Verification - Value Added Services such as Health Insurance
BISP Mobile Phones SMS < Transaction Code > Authenticate < Transaction Code > Receive Payment Disburse Amount Settle Accounts Beneficiary Franchisee Bank
BISP Smart Card with Barcode (c) 2010, Government of Pakistan
NADRA 1 6 3 Distribution Center AFIS Citizens Database Bank 4 2 Partner Bank(s) Server BISP Beneficiary Telecom 5 Verify Transaction Citizen Number + Receipt ID Verify Transaction Citizen Number + Receipt ID + Mobile Number Partner Telecom(s) Server
Emergency Cash Disbursement - IDPs Operations against the Taliban launched in Swat Millions of people displaced 755,464 families registered as IDPs NADRA directed to verify registration May 21 May 27 June 2 June 10
IDP Registration Not on terrorist watch-list No duplicate registration Resident of affected area One benefit per family Total Registered 755,464 100% Eligible 329,792 43.65% Non Eligible - CNIC not available 44,697 5.92% Non Eligible - Multiple Registrations 224,895 29.77% Non Eligible - Invalid CNIC 43,966 5.82% Non Eligible - Unclear CNIC in Data Warehouse 1,314 0.17% Non Eligible - Addresses not from affected area 37,216 4.93% Non Eligible - Duplicate within family (husbandwife or unmarried Children) 73,584 9.74%
Financial Support to IDPs Visa cards distributed at the first camp Cards activated after biometric verification of beneficiaries Time from Program Start till the First Payment: 14 days May 21 May 27 June 2 June 10
IDP Cash Disbursement Identity Number Identity Card Photo IDP Photo 21104-5020218-7 15601-6152669-4 15602-7688450-9
Financial Support to IDPs Number of Transactions 432,611 Amount Withdrawn 4,481,198,762 4,805,464,146 59,706 ATM 194,828 Visa Cards Activated: 26,895 Amount Withdrawn: POS Male 396,653 629,078,063 Rs. 10,579,687,775 ATM Female 663,946,804 POS
Emergency Cash Distribution - Floods Selection of Beneficiaries Targeting Survey By Provincial Govt. NADRA PDMA 3 rd Party Evaluation NADRA
Process Flow If part of Beneficiaries List Applicants If Not in Beneficiaries List
Cash Disbursement Total Cash Disbursed so far: Rs. 31,651,765,926 Figures in PKR 12,090,465,314 38% 11,640,430,918 37% 5,123,688,612 16% 221,882,000 1% 58,125,000 1,727,940,487 4% Punjab Sindh KP AJ&K Baluchistan GB
In-eligible Attempts Photo Name Citizen Number Location Attempts 4310505536699 Thul 145 Photo Name Citizen Number Location Attempts 4340103484497 Karachi-IV (Polytechnic Site Town), Shahdad Kot, Karachi- III (Hawksbay) 90 4550118557027 Pannu Aqil 89 4120415316291 Karachi-IV (Polytechnic Site Town), Karachi (Sachal Goth), Kotri, Gadap City 4150403435315 Kotri, Hyderabad 127 100 3830211537442 EssaKhail, Mianwali, Islamabad 76 3810133038487 Bhakkar 98 4130547221519 Haala 96 4340105763720 Karachi-IV 76 (Polytechnic Site Town), Karachi (Sachal Goth), Karachi- III (Hawksbay), Karachi 4310399690721 Kandh Kot 71
Lessons Learnt from the Course Devise more robust Complaint redress mechanisms to cater for the exclusion/ inclusion errors. Evolve mechanisms to ensure that maximum eligible population is registered in the Civil Registry (Unique ID). Public information Campaigns for creating financial literacy. Development of a Coordinated Social Safety institutional framework.