Identity Theft. What does a victim look like?

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Identity Theft What does a victim look like? Mehmet Hondur Benjama Kounthongkul Patcharaporn Makarasara Brenda Martineau Sophie Shuklin http://www.youtube.com/watch?v=0cfo7prezya

Outline Project Goals/Research Questions Data Source Data variables Methodology Exploratory Analysis Data Cleaning Logistic Regression Findings Recommendations

Identity Theft Goal: Understand the characteristics related to being a victim of identity theft Research Questions: Are men or women more prone to being victims of identity theft? Are there differences in victimization depending on where you live? Region and urban vs. rural setting Is the minority population more at risk? Does internet use make a difference? Are grocery stores primary places of vulnerability? Does having a higher income mean you will be a victim more often?

Data Source Federal Trade Commission, Identity Theft Survey Report, Synovate, September 2003. http://www.ftc.gov/os/2003/09/synovatereport.pdf Data sample included 4,057 observations with 46 variables obtained from 4 surveys. 700 experienced identity theft (17.25%) Sample Data sample ID primary region quota sex head of grocery household shopper educat ion employ ment married no. of people in HH home owner hispanic race income age internet at home internet at work experience theft before other misuse of personal info 1 4 2 2 2 5 4 1 2 1 2 1 0 2 2 1 2 2 4 2 1 1 4 4 1 3 1 2 1 5 1 1 2 2 3 4 1 1 2 6 1 1 2 1 2 1 9 4 1 1 2 2 4 4 2 1 1 5 4 1 2 9 9 9 0 2 1 2 2 5 4 2 1 1 6 2 1 2 1 2 1 7 5 1 1 2 2 6 4 1 1 1 6 1 2 1 1 2 1 8 5 1 1 2 2 7 4 2 1 1 5 1 1 2 1 1 4 5 1 1 1 2 1 8 4 2 1 1 5 3 1 2 1 2 1 4 6 1 2 1 9 4 1 1 1 5 1 1 3 1 2 4 9 4 1 1 2 2 10 4 1 1 2 3 1 1 2 1 2 1 0 6 1 1 2 2

Variables Response Variable: Combined ID Theft = 1 Credit card misuse Other existing accounts misuse Other misuse of personal information Explanatory Variables (46 total) Age, gender, race, married, education level Income, head of household, primary grocery shopper, # people in household

100% 80% 60% 40% 20% 0% Initial Exploration Male Female unanswered under $15k $15k to <$20k $20k to <$25k $25k to <$30k $30k to <$40k $40k to <$50k $50k to <$75k $75k to <$100k >$100k completed grade school some high school completed high school some college completed college post grad work started unknown Northeast Midwest South Mountain Pacific unknown under 25 25-34 35-44 45-54 55-64 65-74 75-84 85+ Urban-Center city of an MSA Urban-Outside the Center City of an MSA Urban-Inside the Suburban County of an MSA Rural-in an MSA that has no center city Rural-Not in an MSA Home internet No home internet unknown Gender insignificant Higher income greater theft Higher education greater theft sex income1 education region quota age population density internet at Experienced Non-experienced home

Data Cleaning Eliminated obvious duplication Age, regional variables Managed missing data Deleted observations with missing values Deleted uncertain and unrealistic values for each variable Imputed missing age values using average age (120 records) Imputed income using K Nearest Neighbor (KNN) for income in 9 bins using midpoint (651 records)

Exploratory Analysis Pie Chart 13% 20% 1; 19% 1; 13% 1; 16% 1; 21% People who live in West region are most prone to identity theft 0; 87% 0; 84% 0; 81% 0; 79% Low Education High Pie Chart MW NE ST W region MW NE Region ST W 19% 1; 19% 14% 1; 14% People who live in urban areas are more prone to identity theft 0; 81% 0; 86% Yes -0.2 0 0.2 0.4 0.6 0.8 1 1.2 urban Urban No

Exploratory Analysis 1000 Histogram for age 100 900 800 90 700 600 80 500 400 70 300 200 age 60 100 0 <=20 20-30 30-40 40-50 50-60 60-70 70-80 >80 Young 0-30 AgeCategory Middle 31-55 Old >55 50 40 30 20 Range Mean UAV LAV 10 0 1 81.0 81.0 47.5 46.1 99.0 87.0 18.0 18.0 Combined ID theft

Variables after Imputation Numerical Variable (2) Income midpoint (k): The median income of the income group the respondent belongs to Number of People in Household: The number of people living in the household of the respondent Categorical Variables (13) Income with missing data binning Rural Gender Head of Household Primary Grocery Shopper Age High Education Home owner Race Married Employment Region Combined Internet

Findings Best Model 1 Success Class =1 Cut off = 0.25 The Regression Model Input variables Constant term rural head of HH High education region_st region_west combined internet income with missing data binning_high age_bin_middle Coefficient Std. Error p-value Odds -2.721699 0.18792033 0 * Residual df 3878-0.2861056 0.10188214 0.0049819 0.75118327 Residual Dev. 3502.971191 0.35316476 0.16072637 0.02799872 1.42356563 % Success in training data 17.5971186 0.36140341 0.09561712 0.00015702 1.43534231 # Iterations used 8 0.33606958 0.09847201 0.00064289 1.39943635 Multiple R-squared 0.03144305 0.37880364 0.11104752 0.00064681 1.46053624 0.39212537 0.11504573 0.00065338 1.48012328 0.2267748 0.09332977 0.01510621 1.25454736 0.22234415 0.08875898 0.012244 1.24900115 Training Data scoring - Summary Report Cut off Prob.Val. for Success (Updatable) 0.25 Classification Confusion Matrix Predicted Class Actual Class 1 0 1 168 516 0 440 2763 Error Report Class # Cases # Errors % Error 1 684 516 75.44 0 3203 440 13.74 Overall 3887 956 24.59

Why doesn t race have impact? Binned Income vs. Race 21% 31% Chi-square Chi-square 1 1; 21% 0; 79% 1; 12% 0; 88% 1; 16% 0; 84% 1; 15% 0; 85% 1.2 1 0.8 1; 31% 0; 69% 1; 17% 0; 83% 1; 18% 0; 82% 1; 10% 0; 90% 31% 0.6 22% 0.4 0 1; 31% 0; 69% 1; 14% 0; 86% 1; 22% 0; 78% 1; 9% 0; 91% 0.2 0-0.2 1; 22% 0; 78% 1; 12% 0; 88% 1; 17% 0; 83% 1; 15% 0; 85% high low middle unknown income with missing data binning high low middle unknown income with missing data binning

Findings Best Model 2 Success Class =1 Cut off = 0.25 The Regression Model Input variables Constant term rural head of HH High education income midpoint (k) region_st region_west combined internet age_bin_middle income midpoint*race_white Coefficient Std. Error p-value Odds -2.88297915 0.19261804 0 * Residual df 3877-0.2596491 0.10230482 0.01114896 0.77132219 Residual Dev. 3486.922119 0.3963179 0.16219139 0.01454476 1.48634171 % Success in training data 17.5971186 0.32000002 0.09767967 0.00105283 1.37712777 # Iterations used 9 0.01073969 0.00227312 0.00000231 1.01079762 Multiple R-squared 0.03588055 0.32555714 0.09886307 0.00099121 1.38480198 0.35945141 0.1115823 0.00127565 1.43254328 0.31102306 0.11866625 0.00876748 1.36482072 0.17830224 0.09010424 0.04783356 1.1951865-0.00535986 0.00186799 0.00411359 0.99465448 Training Data scoring - Summary Report Cut off Prob.Val. for Success (Updatable) 0.25 Classification Confusion Matrix Predicted Class Actual Class 1 0 1 171 513 0 391 2812 Error Report Class # Cases # Errors % Error 1 684 513 75.00 0 3203 391 12.21 Overall 3887 904 23.26

Interpretation From both models: People in urban areas are more prone to identity theft compared to those in rural areas Heads of household (HH) tend to be targets of identity theft more than those who are not HH. People with higher education are more prone to identity theft than those with lower education People who live in the South and West region are more prone to identity theft than those who live in the Midwest People who have internet either at home or at work are involved in identity theft more than those who do not have internet

Interpretation - continued People who are between 31-55 years old are more prone to identity theft than those who are younger High income people tends to be a target for identity theft more than those with low income From model 2: White people are less prone to identity theft than people of other races regardless of the level of their income

Recommendations Structure the survey better Do further study on why Western and Southern regions might be more vulnerable to ID theft Improve surveys with additional questions: How do you dispose of personal papers? Do you use software encrypted sites when on-line? Do you pass personal information via wireless? Examine why those who don t answer income questions are less likely to be victimized