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AFROBAROMETER Briefing Paper COMBATING CORRUPTION IN TANZANIA: PERCEPTION AND EXPERIENCE 33 APRIL 26 The Government of Tanzania has been battling against corruption since the early days of independence, and the efforts have been re-doubled in the last seven years with the adoption of a new and comprehensive anticorruption strategy. Is the Tanzanian public rating these government efforts as a success? The Afrobarometer has been tracking public attitudes about the prevalence of corruption and their ratings of the government s efforts to combat this problem since 21. This bulletin reports the findings of the most recent, 25, Afrobarometer survey on a variety of issues relating to corruption, including public understandings of what constitutes corruption, evaluations of the government s anti-corruption efforts, the perceived extent of corruption among various individuals and institutions of government, how citizens respond to demands for illegal payments, the extent of corruption in the electoral process, and finally, the ability of the government to enforce its laws against corruption and other criminal activity. Overall, the findings suggest that the government may be achieving at least modest success via its current efforts; public perceptions of its efforts to combat the problem are improving, while reported experiences with corruption appear to be on the decline. THE SURVEY Following previous surveys conducted in 21 and 23, a third Afrobarometer survey was carried out from July 18th to August 13th, 25. It was based on a nationally representative random sample of 1,4 Tanzanians 65 men and 654 women above the age of 18, i.e., of voting age. The overall margin of sampling error for a sample of this size is +/- 3% at a 95% confidence level. The survey was conducted in all regions of the country, with the number of respondents in each region being proportional to the region s population size. Interviews were conducted in 69 districts on the Mainland, and 7 in Zanzibar. Around 94% of the respondents were from the Mainland, and 6% from Zanzibar 1. Furthermore, 23% of the respondents were drawn from urban areas and the remaining 77% from the rural areas, this being representative of the national urban-rural distribution. Fifty-seven % of respondents had completed their primary education, while another 16% had gone beyond primary school. The remaining 27% had either no formal schooling, or had not completed their primary education. 5% were aged between and 5 years, 32% below years and the rest 53% above 5 years. All fieldwork was conducted by Research on Poverty Alleviation (REPOA) under the umbrella of the Afrobarometer Network. Wilsken Agencies Ltd., a Ugandan research and development consultancy firm, provided technical support during the preparatory and sampling stages. 1 Zanzibar was slightly oversampled, however, any national statistics reported reflect a weighted sample.

BACKGROUND: THE BATTLE AGAINST CORRUPTION IN TANZANIA The Government of Tanzania has committed itself to fighting corruption in all spheres of the economy. This commitment has come from both past and current presidents. During the inauguration of the current Parliament, the new president, His Excellency Jakaya Mrisho Kikwete, made it very clear that in strengthening good governance, the problem of corruption will be dealt with relentlessly: Serikali ya Awamu ya Nne itaimarisha utendaji Serikalini na kupambana na maovu katika jamii bila woga wala kuoneana muhali. The Fourth Phase Government will strengthen the public service and fight social ills without fear or favour. Speech by H.E. Jakaya Kikwete to the Tanzanian Parliament on December 25. The intensity of the fight against corruption has increased as the corruption problem itself has escalated, particularly in the public sector. The efforts began in 1966, when the government established the Permanent Commission of Enquiry (Ombudsman) to check on the abuse of powers by government officials and agencies. To complement the work of the Commission, in 1971 the Government passed a Prevention of Corruption Act, which enabled the formation of the Anti-Corruption Squad in 1975. In 21, the Permanent Commission of Inquiry was, through an Act of Parliament, transformed into the Commission for Human Rights and Good Governance (CHRGG). As corruption nonetheless worsened, an effort was made to strengthen the Anti- Corruption Squad by transforming it into the Prevention of Corruption Bureau (PCB) under the President s Office. As the name suggests, PCB was to address itself to preventive measures including, among others, educating the public about the evils of corruption and how to combat it. President Benjamin William Mkapa came to power in 1995 and was committed to battling corruption. He set up a Presidential Commission of Inquiry Against Corruption in 1996, known as the Warioba Commission, which undertook an in-depth diagnosis of the problem and made extensive recommendations as to how corruption should be prevented and combated. The Warioba Report has become the foundation for the new initiative to combat corruption in the country; as such, corruption has become a major component of the reform initiative in the country. Under this new approach, the government sought to adopt a coherent strategy, taking a more holistic and integrative approach to tackling corruption. In the late 199s, the government prepared a framework paper on good governance the National Framework on Good Governance in line with the government s good governance vision contained in Vision 225. The paper emphasized a government system that was transparent, responsive and accountable, managed by officials who are accountable, efficient, ethical and professional. For implementation purposes, a National Anti- Corruption Strategy was prepared that was to guide all branches of the government in combating corruption. Essentially this entailed mainstreaming anticorruption activities in the government ministries, departments, agencies and local authorities. Within such framework, each institution was to prepare its own Action Plan. The Action Plans prepared have been termed the National Anti-Corruption Strategy and Action Plan (NACSAP). To ensure effective implementation, the government established a coordinating organ, the Good Governance Coordination Unit, in the President s Office, and put in place a monitoring system that produces quarterly reports from each Ministerial Department and Agency (MDA). Under this new strategy, many former government employees have lost their jobs (GGCU Quarterly Monitoring Reports). GOVERNMENT HANDLING OF CORRUPTION IN THE PUBLIC SECTOR We can begin by looking at the public s broad assessment of how well or poorly the government is handling the battle against public sector corruption. In all three surveys, we have asked respondents How well or badly would you say the current government is handling the following matters, or haven t you heard enough to say:

fighting corruption in government. Overall in 25 the Government gets relatively good marks, with 62% indicating that the Government is doing fairly or very well at this task. This represents a considerable increase over ratings in 23 and 21, and negative evaluations of the Government have dropped by an even larger margin ( Don t know responses have increased). Urban and rural respondents have more or less the same responses to the issue (Table 1). Level of education also has little effect, except for the fact that those who have less than a full primary education are less likely to have any opinion on the subject. Table 1: Government Handling of the Fight Against Corruption, 25 Urban Rural Total Very badly 17 11 12 Fairly badly 12 15 14 Fairly well 39 35 36 Very well 25 26 26 Don t know 7 13 12 How well or badly would you say the government is handling the following matters, or haven t you heard enough to say: Fighting corruption in government. Figure 1: Government Handling of the Fight Against Corruption, 21-25 7 6 5 2 43 55 3 41 Obviously, one important aspect of fighting corruption is enforcement of the law, and actual punishment for the individuals involved. How well and how even handedly do Tanzanians think the government is doing at enforcing the country s laws and holding both leadership and individuals accountable? Overall, Tanzanians think their 52 21 23 25 Fairly/Very Badly 7 Fairly/Very Well 26 62 12 Don t Know government is highly capable of tracking down and punishing their own misdeeds. Roughly 9% think that the likelihood of punishment is high if they, or someone like them, commits a serious crime or fails to pay a tax. On the other hand, a considerable number still believe that top government officials may get away with such transgressions. While solid majorities think the government is likely to enforce the law even against the country s leadership, about one-third believe that influential individuals can still get away with flouting the country s laws. Figure 2: Likelihood of Punishment Likely / Very Likely 9 8 7 6 5 2 91 58 Commit serious crime Person like you How likely do you think it would be that the authorities could enforce the law if: a) a top government official committed a serious crime; b) a person like you committed a serious crime; c) a top official did not pay a tax on some of the income they earned; d) a person like you did not pay tax on some of the income they earned. likely or very likely PERCEIVED CORRUPTION AMONG GOVERNMENT LEADERS AND INSTITUTIONS Table 2 provides additional evidence that the Government s anti-corruption efforts may be meeting with some success. While we must be cautious in interpreting results because of differences in question wording and response categories, as well as in the 89 Top official 58 Fail to pay tax

individuals and institutions asked about across the three surveys, it nonetheless appears that public perceptions of the extent of corruption among public officials, while remaining high, have declined noticeably. For example, in 23, 8% thought that some, most or all police were involved in corrupt practices, but in 25 this has dropped to 72%. Likewise, in 23 58% thought some/most/all elected officials engaged in corruption, while in 25 a much lower 38% think MPs are corrupt, and 44% say the same for elected local government councilors. Similar declines are evident in almost all categories. Figure 3: Extent of Perceived Corruption among Public Servants many countries around the world. In general, it would appear that with the exception of teachers and school administrators it is those officials who have the most contact with citizens in the delivery of services or other interactions with government (e.g., tax collection) that are viewed as most corrupt by the public, while more distant officials such as those in the president s office and MPs are perceived in a somewhat more positive light. Hence the saying, it takes two to tango. Table 2: Changes in Extent of Perceived Corruption among Public Servants, 21 25 25 23 21 * Office of the President 29 41 Teachers and School Admin. 36 45 16 **** MPs 38 58 ** 46 ** National Government Officials 42 67 *** 62 *** 45 35 25 2 15 5 37 34 32 26 24 2 19 18 18 8 11 5 38 39 37 34 34 36 29 25 21 19 19 12 12 9 7 Local Government Councilors 44 58 ** 46 ** Local Government Officials 48 67 *** 67 *** Tax Officials 55 Health Workers 58 Judges and Magistrates 61 71 44 **** Police 72 8 8 Office of President None Members of Parliament Local Govt. Councilors Some Natl. Govt. Officials Local Govt. Officials Most / All Nonetheless, it is obvious that there is still considerable room for improvement when even in the institution with the best rating, the office of the president, it is still true that nearly one-third (29%) of respondents think that at least some of the officials there are corrupt, and more than two-thirds believe this of the police. In this, Tanzanians views are not different from those in many other developing countries. The Global Corruption Barometer (25:4) finds that police were rated as the most corrupt institution in 6 out of 8 participating African countries, and they occupy more or less the same position in Central and Eastern European countries. Low rankings for judges and magistrates and for tax officials are also common in Police Tax Officials Judges / Magistrates Health workers Teachers / School Admin How many of the following people do you think are involved in corruption, or haven t you heard enough about them to say? *For 23 and 25, percentages reported are those responding some of them, most of them or all of them. For 21, percentage responding fairly common or very common is reported. **In 23 and 21, the question asked about elected leaders, such as parliamentarians or local councilors, rather than about each group separately. ***In 23 we asked about government officials generally, rather than national and local government officials separately, and in 21, the question referred instead to civil servants. ****In 21, the question only asked about teachers, not teachers and school administrators, and about judges, not judges and magistrates.

PERSONAL EXPERIENCES OF CORRUPTION What underlies these perceptions of corruption, especially with respect to the police? Is it respondents personal experiences with these individuals and institutions? Or are their views perhaps formed in response to other factors such as popular rumor, media coverage, or donor interest in the issue? To explore whether perceptions are inflated, we asked respondents about their own personal experiences of corrupt practices as they go about their daily lives. Figure 4: Personal Experience of Corruption, 23-25 from 8% in 23 to 4% in 25. All in all, the 25 survey finds that 23% of all respondents report having to offer gifts, tips or bribes at least once within the past year to get government assistance, and 11% had to do so more than once. Although the shifts between 23 and 25 could be explained in terms of the margin of sampling error (+/- 3% in both 23 and 25, meaning that only differences larger than 6% indicate a definite shift), the consistency of the trend across four sectors suggests that these figures do in fact reflect an actual decline in the experience of corruption. This lends further support to the argument that the Government s efforts are in fact having some effect on reducing corruption. 16 14 12 8 6 4 2 15 12 12 9 8 6 6 5 5 4 Get document or permit Get a household service Get child into school Avoid problem w/police Get medical assistance* Offered gift for vote, 2 A second set of questions about the quality of education and health services, however, reveals more troubling results. On these questions, 29% report that they have encountered demands for illegal payments at their local clinic or hospital compared to 15% who say they actually made such payments. The difference suggests that perhaps Tanzanians are also feeling increasingly empowered to resist such demands. 23 25 In the past year, how often (if ever), have you had to pay a bribe, give a gift, or do a favour to government officials in order to: a) Get a document or permit; b) Get a child into school; c) Get a household service (like piped water, electricity or a phone); d) Get medicine or medical attention from a health worker; e) Avoid a problem with the police (like passing a checkpoint or avoiding a fine or arrest)? And during the 22 election, how often (if ever) did a candidate or someone from a political party offer you something, like food or a gift, in return for your vote? % yes, i.e., once or twice, a few times, or often *Question not asked in 23 In fact the numbers of those who actually encounter corruption in their own lives are relatively low, and appear to be declining. In 25, just 6% found themselves offering bribes, gifts or favours in order to obtain a document or permit, just half the number reported in 23. Similarly, the number offering inducements to obtain a household service dropped Schools fare better, as just 11% were faced with demands for illegal payments. Just 5% actually went along with such demands specifically to obtain a placement for their child (though payments for other school-related requests, e.g., for passing marks, etc., were not asked about). Tanzanians think that their politicians are actively engaged in corrupt electoral practices, with 48% reporting that they think politicians offer gifts to voters during election campaigns either often or always. But in fact just 6% say that they were actually offered such inducements during the run-up to the 2 national elections. WHAT IS CORRUPT? Where do Tanzanians actually draw the line when considering what behaviors on the part of public officials are corrupt? Is it true, as some contend, that practices that the international community might deem corrupt are seen by Tanzanians as acceptable cultural practices, e.g., of gift giving? Or is the

definition of corruption more global? To answer these questions, it is useful to take a brief look at how our respondents define corrupt practices. We asked about three different potential acts by government officials, and whether respondents considered the acts not wrong at all, wrong but understandable, or wrong and punishable. Tanzanians are most tolerant of a public official who decides to locate a development project in an area where his friends and supporters lived. Just 8% think such actions are permissible, but another 33% thinks that although wrong, they are understandable, and hence should not be punished. But even in this case, a majority (55%) finds the act not just wrong, but punishable. TANZANIA FROM A COMPARATIVE PERSPECTIVE Finally, how do perceptions and experiences of corruption and the government s handling of it in Tanzania compare to other countries in Africa? We currently have data from recent Afrobarometer surveys in ten other countries. Overall, Tanzania fares relatively well in comparison to others. For example, as mentioned, 22% of Tanzanians have had to pay a bribe at least once in the past year to obtain basic government services. This falls just below the mean across the other ten countries of 25% (Figure 6). Figure 6: Personal Experience of Corruption, Across Countries Even fewer accept the behaviour of a public official who gives a job to someone from his family who does not have adequate qualifications, 7% consider this a punishable action. And nearly three-quarters (73%) of all respondents think that an official who demands a favour or an additional payment for some service that is part of his job is violating his responsibility to the public., at least one time 6 5 2 Kenya 48 41 33 Benin Uganda 32 29 24 Mali Zambia Ghana 22 Tanzania 17 South Africa 11 Malawi Lesotho 4 Botswana Clearly, Tanzanians for the most part share international perceptions of how public officials are supposed to behave in executing their responsibilities. Traditional cultural practices, whether of gift giving or other varieties, do not, in the eyes of the Tanzanian public, entitle government officials to take advantage of them. Figure 5: What is Corrupt? % who had to pay a bribe, give a gift, or do a favour to government officials at least once in the past year to obtain services indicated in Figure 4. Moreover, Tanzanians give their government one of the highest ratings for its performance in battling corruption, as shown in Figure 7. 8 7 6 55 7 73 5 34 23 21 2 7 Development for friends / supporters 4 Job for unqualified family member 1 Favour or payment for service Not wrong at all Wrong but understandable Wrong and punishable

Figure 7: Government Handling of Corruption, Across Countries Fairly or Very well How well or badly would you say the government is handling the following matters, or haven t you heard enough to say: Fighting corruption in government. % fairly or very well Finally, comparing perceived corruption levels just for officials in the Office of the President, as well as police, we see that Tanzanians perceptions of the behavior of their president and officials in his office are better than in all of the other countries (Figure 8). Just 5% think that most or all of these officials are corrupt, compared to a mean across the other countries of 23%. Levels of perceived corruption with the country s police force, while less exceptional, also fall well below the mean for the other countries of 49%. Figure 8: Extent of Perceived Corruption Among Public Servants, Across Countries them" of "All "Most" or 7 6 5 2 8 7 6 5 2 43 63 62 Botswana 58 Benin Tanzania 15 16 Botswana 55 Ghana 52 Ghana 26 53 Malawi 64 Kenya 7 47 39 38 How many of the following people do you think are involved in corruption, or haven t you heard enough about them to say: a) The President and Officials in his office; b) The police? % Most of them or All of them 43 South Africa Uganda 35 28 25 19 Lesotho Office of the President Malawi Kenya 5 Mali Police 18 Lesotho 36 5 South Africa Mali 34 25 Tanzania Zambia 67 Uganda 31 13 Benin 7 Zambia SYNTHESIS Overall, these findings suggest that while Tanzania still has far to go in combating corruption, particularly among the police, tax officials, the judiciary, and health workers, the country is making some gains under its new comprehensive strategy. The public is giving the Government better marks for its handling of the problem now than in the past, and perceptions of the extent of corruption, while still quite high, are clearly on the decline. It also appears that actual individual experiences with corruption may be on decreasing as well. It is worth noting, however, that while corruption is an issue of great concern to the international community, this battle is given fairly low priority by Tanzanians themselves. When asked to identify up to three of the country s most important problems that the Government should address, just 3% of all responses named corruption as a priority problem. It thus falls ninth on the list of Tanzanians priorities, well behind water supply (15%), health (14%), and infrastructure and roads (12%). The public perception that corruption is declining identified in this Afrobarometer survey is corroborated by other external observations. The World Bank Institute s governance indicators, which look at changes in the quality of governance in Africa from 1996 to 24 with respect to control of corruption, voice and accountability, and governance effectiveness, place Tanzania among countries that have experienced significant improvements. In addition, the country s score on Transparency International s Corruption Perceptions Index (CPI) has improved from 2.5 in 23 to 2.9 in 25. Thus, the Government may indeed be on the right track in tackling this vexing issue. If President Kikwete can maintain his commitment to this issue, the country can hope to see still further improvements in future.

REFERENCES 1. Transparency International, Corruption Perceptions Index, 23 2. Transparency International, Corruption Perceptions Index, 25 3. Transparency International, Report-Global Corruption Barometer 25 4. United Republic of Tanzania, the National Anti-Corruption Strategy and Action Plan for Tanzania, 1999 5. United Republic of Tanzania, Quarter Monitoring Report (various) 6. United Republic of Tanzania, the National Framework on Good Governance 1999 7. World Bank Institute, Governance indicators, 25 8. United Republic of Tanzania, Hali ya Rushwa Nchini Tanzania, (the State of Corruption in Tanzania), Annual Report 22 Afrobarometer is a comparative series of national public attitude surveys on democracy, markets and civil society in Africa. It is an independent, non-partisan research project that measures the social, political and economic atmosphere in Africa. Afrobarometer surveys are conducted in more than a dozen African counties and are repeated on a regular cycle. Because the instrument asks standard sets of questions, countries can by systematically compared and trends in public attitudes can be tracked over time. Country and regional reports can be obtained from the Afrobarometer website: www.afrobarometer.org To obtain printed copies of working papers and reports please contact Afrobarometer at: The Institute for Democracy in South Africa (IDASA) 6 Spin Street, Church Square, Cape Town 81, South Africa Tel: +27 21 461 2559 Fax: +27 21 461 2589 E-mail: annie@idasact.org.za Three reports relating to Tanzanians' perceptions of economic growth, corruption and the delivery of social services in Tanzania, can be obtained from REPOA, and from their website: www.repoa.or.tz, or from the Afrobarometer website. Briefing Paper 33: Combating Corruption in Tanzania: Perception and Experience Briefing Paper 34: Delivery of Social Services on Mainland Tanzania: Are People Satisfied? Briefing Paper 36: Despite Economic Growth, Tanzanians Still Dissatisfied This Briefing Paper was prepared by REPOA. The Afrobarometer is produced collaboratively by social scientists from 18 African countries. Coordination is provided by Wilsken Agencies, Ltd. in Uganda, the Institute for Democracy in South Africa (Idasa), the Centre for Democratic Development (CDD-Ghana) and Michigan State University. REPOA should like to thank Wilsken Agencies, Ltd. and Michigan State University for their technical support during the third Afrobarometer survey (25) in Tanzania. Several donors support the Afrobarometer s research, capacity building and outreach activities, including the UK Department for International Development (DFID), Swedish International Development Cooperation Agency, the Netherlands Ministry of Foreign Affairs,The Royal Danish Ministry of Foreign Affairs, and the U.S. Agency for International Development (USAID). REPOA thanks DFID and USAID for financial support in Tanzania. Research on Poverty Alleviation REPOA P.O.Box 33223, Dar es Salaam, Tanzania 157 Mgombani Street, Regent Estate Tel: +255()(22) 27 83 / 713 326 64 Fax: +255()22) 277 57 38 Email: repoa@repoa.or.tz www.repoa.or.tz