Interior Savings Credit Union Election Requirements NOMINEES for 2014 Board of Directors Election

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Interior Savings Credit Union Election Requirements NOMINEES for 2014 Board of Directors Election The Election Requirements document contains information on the qualifications, roles and responsibilities required of our Directors, as well as procedures for submitting your nomination papers. Forms that must be reviewed, completed and returned by November 22, 2013: Application for Candidates Seeking Nomination to the Board of Directors Consent to Act as a Director Code of Ethics for Directors Conflict of Interest Statement Personal Information Return Criminal record check Personal resume Bankruptcy and Insolvency Records Search Results Report. Interior Savings Credit Union will initiate and provide this report to FICOM on your behalf. You do not need to take any further action. Additional Items (see Nomination Checklist): Submit a personal Biography Provide a current photograph Table of Contents: Information for candidates Election process and timing Director roles and responsibilities Board responsibilities and individual Director responsibilities Desired candidate profile information Board of Directors election campaign policy Application for candidates seeking nomination to the Board of Directors Consent to Act as a Director form Financial Institutions Act information Directors & Officers Liability A Risk Management Guide Code of Conduct and Conflict of Interest Policies Code of Ethics for Directors Personal Information Return Criminal record check information Rules of Interior Savings Credit Union

Information for Nominees for Board of Directors Thank you for your interest in becoming a member of the Interior Savings Board of Directors. The Board of Directors election will take place between mid-march to mid-april 2014, members can vote online or by mail ballot. Successful candidates will be announced in late April. The Election Guidelines contain information on the qualifications, roles and responsibilities required of our Directors, procedures for submitting your nomination papers, and nomination forms. The information provided in this document is not exhaustive, and a candidate is encouraged to familiarize him/herself with the Interior Savings Credit Union Rules, a copy of which is included in these guidelines. Governance Committee and Nominations & Election Committee There are two Board appointed committees with impacts on the annual election process: the Governance Committee and Nominations & Election Committee. Good governance requires that the Directors on the Board have a diverse set of skills and backgrounds to effectively provide oversight of the Credit Union. The Governance Committee is responsible for reviewing the skill set of the Board of Directors to determine if a skill set gap exists. Based on this, the background and skill set of needed Directors is identified. The Nominations & Election Committee s role is to: Ensure members are fully informed about the election process Oversee the conduct of the Board of Directors election Evaluates candidates to ensure they meet the minimum qualifications in place Evaluate candidates based on the Election Requirements, and identify and recommend candidates to fill Board vacancies based on this evaluation. Please see page 9 for further information on the desired candidate profile for 2014. Identify and recommend candidates to fill Board vacancies Board of Directors Elections Process and Timing Candidates should carefully review the Overall Board of Directors Requirements & Responsibilities section beginning on page 7 which includes a description of the Desired Candidate Profile found on page 9. Each candidate may be interviewed by the Nominations & Election Committee either before or after the close of nominations. The candidate is required to participate in the interview if he/she wishes to be considered as a recommended candidate. 2 P age

Interviews with candidates will be held on: December 6, 2013 1:00 p.m. - 4:00 p.m. December 9, 2013 9:00 a.m. to 12:00 p.m. December 10, 2013 9:00 a.m. to 12:00 p.m. Candidates will be evaluated against the Election Requirements, and may or may not be recommended to the membership by the Nominations & Election Committee. If the candidate is recommended, this will be indicated in the election material that is sent to members. If a candidate is not recommended, he/she may continue to stand for election or he/she may withdraw their name. Potential candidates for membership on the Board will not be denied consideration by reason of race, colour, ancestry, place of origin, marital status, family status, age (provided the candidate is over 19 years of age), sex or sexual orientation, or religion, nor will any candidate be selected solely for such reason. Positions Up For Election In 2014, four positions on Interior Savings 12-person Board are up for election, each for a 3-year term. Two positions are in the Thompson/South Okanagan region the area serviced by our Ashcroft, Barriere, Chase, Clearwater, Kamloops, Lillooet, Merritt, Okanagan Falls, Oliver and Osoyoos branches. The other two positions are in the Central/North Okanagan region the area serviced by our Vernon, Lake Country, Kelowna, and West Kelowna area branches. In 2014, the following incumbents have indicated they plan to seek re-election to the Board: Rolli Cacchioni (Central/North Okanagan) Elmer Epp (Thompson/South Okanagan) Brad Fossett (Thompson/South Okanagan) Paul Neustaedter (Central/North Okanagan) The term of office for a Director is three years, unless the election is to replace a Director who cannot complete his/her term. The maximum number of successive terms a Director can be elected to is four terms. Nominations Deadline All nominations must be received by the Nominations & Election Committee at the Interior Savings Credit Union Corporate Office (200-678 Bernard Avenue, Kelowna, BC V1Y 6S8) no later than 4:00 p.m. November 22, 2013. Delivery to a branch office by this deadline is unacceptable. Only original forms with original signatures will be accepted. Faxed and emailed copies will not be accepted. 3 P age

Nominations Checklist To run as a candidate for the Interior Savings Credit Union Board of Directors, you must: Be a member in good standing of Interior Savings Credit Union for at least 12 months prior to the closing date of nominations. Submit an Application for Candidates Seeking Nomination to the Board of Directors Commit to comply with the Directors Conflict of Interest Policy, Conflict of Interest Statement, Code of Ethics for Directors (see Appendix 3) Submit the Consent to Act as Director form Submit a Personal Information Return to the Superintendent of Financial Institutions pursuant to the Financial Institutions Act (see Appendix 4) * You must complete this form online, print if off, and sign it. To fill out the form online, please click on this link or visit this website address http://www.fic.gov.bc.ca/pdf/ficomforms/financialinstitutionsdivision_pir.pdf On the Personal Information Return form on the bottom of page 2, it says that you must provide a Bankruptcy and Insolvency Records Search Results Report. Interior Savings Credit Union will initiate and provide this report to FICOM on your behalf. You do not need to take any further action. On page 3 of the Personal Information Return from, please disregard step 6 and include the completed Personal Information Return form when you submit your nominations package to Interior Savings Credit Union. Submit a personal biography This will be published in the voting package provided to Interior Savings members Must be written in the first person May include personal and family information, credit union history, community services, work experience and a policy statement The statement will be reviewed by the Nominations and Elections Committee and may be rejected if it is found to be lacking in good taste, defamatory, or injurious to the reputation of the credit union. Must include a telephone number and email address where members may contact you concerning your nomination Provide a current photograph to be included in the voting package provided to Interior Savings Credit Union members Your photograph must be printed on photo quality paper or provided in electronic format on a DVD or CD. If your photograph is printed on photo paper, a black and white version is preferred because this format reproduces the best. 4 P age

Provide a resume that includes employment history up to the date of submission of your Personal Information Return This resume will not be published in any election pieces that member view. The resume is one of the requirements of the Personal Information Return that gets sent to FICOM. Criminal Record Check with the RCMP Criminal Record Check with the RCMP - Once the report is received, you must forward it to the Interior Savings Credit Union s Executive Administrator to be sent to FICOM. The following information will be submitted to FICOM by the Executive Administrator once completed: Your Bankruptcy and Insolvency Records Search Results report Your Personal Information Return form Your resume that includes employment history up to the date of submission of the Personal Information Return Criminal Record Check with the RCMP *Incumbents seeking re-election are not required to complete a new Personal Information Return form unless there has been a material change to the Personal Information Return form previously submitted. 5 P age

Election Procedures If the number of qualified nominees is less than or equal to the number of offices to be filled, the validated nominees shall be declared elected by acclamation. If the number of qualified nominees exceeds the number of offices to be filled, the Nominations & Election Committee will provide election information to personal members explaining how to cast their vote. This election information will include biographies, statements and photographs submitted by the nominees and approved by the Nominations & Election Committee, and the telephone number and email address (where applicable) where members can contact the nominee. This information will be available on an election website or hard copies can be picked up at a branch. Incorporated businesses and non-profit associations must appoint an individual to vote so they will be required to vote by mail ballot. These organizations will be provided a notice explaining they need to request a mail voting package that includes biographies, statements and photographs submitted by the nominees and approved by the Nominations & Election Committee, and the telephone number and email address (where applicable) where members can contact the nominee. Personal, incorporated businesses and non-profit associations can request a voting package by phone, email or by picking one up at a branch. Balloting will take place by electronic and mail ballot. Nominees, the Board of Directors, and all members shall be informed of the election results immediately following the ballot count. Election results will also be announced at the Annual General Meeting. 2014 Timeline - Deadline for receiving nominations...november 22, 2013 - Candidate Interviews...December 6, 9, & 10, 2013 - Voting packages and instructions provided to all members...early March, 2014 - Deadline for return of ballots and end of voting period...april 11, 2014 - Votes tabulated and nominees contacted by...week of April 14, 2014 - Annual General Meeting...April 29, 2014 6 P age

OVERALL BOARD OF DIRECTORS REQUIREMENTS & RESPONSIBILITIES Directors of Interior Savings perform a vital role and have both legal and ethical responsibilities. The Board is the main decision making body and is responsible for overseeing the Credit Union operations in accordance with statutory requirements. The Board also acts in a fiduciary relationship to the Credit Union and must act with good faith toward the Credit Union and all members. Although Directors may be elected by the membership to bring special expertise and points of view, they are not chosen to represent a particular constituency. Directors have a great deal of responsibility and accountability, but have authority only jointly with other Directors through the actions of the Board. They have a duty to be informed, act with care, diligence and skill, and to conduct Credit Union affairs with honesty and good faith. While the Board exercises all powers of the Credit Union to ensure efficient operations, the Board delegates the management of business affairs to employees of the Credit Union. The Board of Directors, as a whole, is responsible for: Fostering the Credit Union s long term success Understanding, reviewing and approving the corporate strategic plan, annual capital and operating plans and budgets, financial statements, and significant corporate actions including mergers, acquisitions and divestitures Monitoring performance against budget and strategic plans Appointing and evaluating the President and CEO Succession planning Establishing standards of business conduct and ethical behavior Overseeing liquidity, funding and capital management Overseeing effective corporate governance Individual Director Responsibilities Directors of Interior Savings Credit Union will be expected to bring to the Board a broad range of knowledge, skills and experience including: Knowledge and depth of experience in business matters Ability to deal with business, financial and corporate issues An understanding of the values of the Credit Union and the trade areas and communities it serves Directors should be fully informed regarding their responsibilities and liabilities as a Director prior to a commitment to service, and be willing to undertake appropriate training and development as may be required or available from time-to-time to members of the Board. 7 P age

Personal Characteristics Directors of Interior Savings Credit Union need to have the following skills and characteristics: You are able to interpret complex and detailed financial statements and assess business performance You are committed to on-going education You have been a credit union member for some time and understand the industry You are able to work in a team environment You have been or are involved in community organizations or service clubs You are fully comfortable with using computers and electronic communication Please note that any member nominated by three members, can seek election regardless of their skillset. The Nomination & Election Committee will interview candidates/nominees. Based on this interview and the candidate s background, skills, and experience, the Nominations & Elections Committee may recommend candidates to the membership. Interior Savings Credit Union Rules Requirements In addition to the above, the Rules of Interior Savings Credit Union, (incorporating any legislative requirements), stipulate the following minimum requirements: You must have been a member in good standing for at least 12 months prior to the closing date of nominations. A member in good standing must: o Hold a minimum of 5 Membership Equity Shares ($1.00/share) o Have maintained at least one account that has had activity anytime in the 18 months prior to the date on which good standing is determined o Not be more than 30 days in arrears in any obligation to the Credit Union You must be an adult, age 19 or over You cannot be an employee of the Credit Union, or an immediate family member of an employee of the Credit Union You cannot be an owner, partner, employee or Director of any business or organization that is in the same or similar business as or in competition with the Credit Union Other standard requirements under the Credit Union Incorporation Act, Financial Act and Company Act For additional information, please refer to Appendix 1 and 2. 8 P age

2014 Desired Candidate Profile For 2014, the Board of Directors is looking for candidates that have skills, background, and experience in the following areas: Financial Accounting and Audit a qualified accounting designation (CA, CGA or CMA) and a strong understanding of the financial requirements of a financial institution Treasury Management experience in treasury and asset/liability management Enterprise Risk Management experience in Enterprise Risk Management, either hands on or in putting risk systems in place Technology experience using technology in operations and will have led large technology projects like a systems upgrade Strategic Planning someone who has led strategic planning initiatives, and has practical experience in developing business plans and measuring results. 9 P age

INDIVIDUAL DIRECTOR REQUIREMENTS & RESPONSIBILITIES Time Commitments Directors spend approximately 15-20 hours per month on Credit Union business. Following are some examples of how you will spend this time: Board meetings will be held on weekends (Friday and Saturday) five times during the year Special Board meetings and committee meetings are scheduled as required Regional and provincial meetings Annual General Meeting Director education Studying and evaluating minutes and meeting materials Reviewing the Financial Institutions Act, Credit Union Incorporation Act, Credit Union Regulations, the Credit Union Rules, and policies and information about Central1 and Credit Union Central of Canada Reviewing current affairs and market information that may affect the Credit Union Director Training As an elected Director, you will need to: Take courses and workshops through the Credit Union Director Achievement Program. During your first year, it is mandatory that you complete the Foundations of Governance (Level A) course delivered by CUSOURCE Knowledge Network. This component of the CUDA Program consists of seven online modules and a one-day workshop Foundations of Governance in Theory and Action. o Overview of the credit union system o Board s role and responsibilities o Directors roles and responsibilities o Legal basics o Financial statements o Monitoring credit union performance o Asset and liability management During your term as Director, there will be other workshops you will need to attend: o Accountability and risk oversight (1 day workshop) o Strategy: planning and oversight (1 day workshop) o Board development and performance evaluation (1/2 day workshop) o Management recruitment, performance planning and evaluation (1/2 day workshop) o The role of the Audit Committee (1/2 day workshop) 10 P age

o Credit: policy and monitoring (1/2 day workshop) Each Director is also expected to become familiar with: o Interior Savings Rules and mission, vision and values o The Credit Union Incorporation Act o The Company Act and Business Corporations Act o The Financial Institutions Act, including but not limited to sections 97-112 which pertain to Director duties and responsibilities o Other resource materials as needed Meetings Attendance and Preparation As a Director, you will: Receive proper notice of all meetings which you are required to attend Arrange your personal and business affairs to enable you to regularly attend meetings of the Board and its committees Receive an agenda and appropriate information pertaining to matters that require Board action or consideration. If you receive insufficient information, you may request that any action be delayed until the information is available. Have access to minutes from all Board and Committee meetings Be responsible for reviewing all meeting materials prior to attending meetings Be legally entitled to rely on materials prepared or presented by officers and employees of Interior Savings Credit Union, counsel, public accountants, and/or a committee of the Board. If you fail to disclose information that would cause such reliance to be unwarranted, you would not be acting in good faith. When making decisions, you must act in good faith and exercise honest business judgment after due consideration of what you reasonably believe to be relevant factors Need to be proficient using computers and the internet to correspond with the Credit Union and other Board members 11 P age

BOARD OF DIRECTORS ELECTION CAMPAIGN POLICY There is no public campaigning permitted by candidates. Candidates can gain support through their biography and photograph which will be included in the package sent to Interior Savings members along with the voting ballot. This is in keeping with the spirit and culture of Interior Savings Credit Union, and supports a fair and equitable election. Interior Savings will create content on its corporate website for the election which will include information on nominated candidates. In addition, Interior Savings may create an election presence using Facebook to share information on the election and the nominated candidates. The Rules of the Credit Union give the Nominations & Election Committee authority to deal with candidates who campaign publicly: Rule 6.17: A candidate who, in the opinion of the Election Committee, breaches the campaign regulations shall be disqualified as a candidate and no vote cast in favour of that candidate shall be counted in the tally of ballots Examples of prohibited campaigning include: - newspaper, radio, and other media forms of public advertising - pamphlet distribution - mass telephone or electronic solicitation - any form of public campaigning 12 P age